10766 Mac courses

About this Training Course This intermediate to advanced level 3 full-day training course has been designed to provide participants with a detailed and up-to-date overview of the fluid mechanic fundamentals and operating practice of pumps, compressors and gas and steam turbines. Upon the successful completion of this course, participants will have acquired the practical knowledge to enable them not only to choose the correct device for a particular application but also be in a position to resolve many commonly occurring operating problems. Troubleshooting is an important part of this course and will cover the important topics of Machinery Root Cause Failure Analysis (RCFA) together with Vibration Analysis. This course is ideal for those personnel in the oil, gas, petrochemical, chemical, power and other process industries who require a wider and deeper appreciation of pumps, compressors and turbines, including their design, performance and operation. The participants will be taken through an intensive primer of turbo-machinery principles, using the minimum of mathematics, and will learn how to solve the many and varied practical industrial problems that are encountered. The course makes use of an extensive collection of VIDEO material together with case studies and numerical exercises. Training Objectives Upon the successful completion of this course, each participant will be able to: Apply a comprehensive knowledge of pumps, compressors & turbines and troubleshoot rotating equipment in a professional manner Identify the different types of turbomachinery including basic design aspects and highlighted problem areas Minimise compressor work by understanding the processes involved and identifying their efficiency Understand the flow through turbomachines and the corresponding velocity triangles including torque and power calculations Analyse the different types of centrifugal machines including their design, installation, operation, maintenance, re-rate/retrofit, troubleshooting and control Recognise the various beneficial design aspects of turbomachines and understand the crucial process of cavitation Carry out proper methods of device installation, operation, maintenance and troubleshooting Understand and apply the powerful methods of Machinery Root Cause Failure Analysis Understand the various methods of vibration analysis applied to device diagnostics Target Audience This course provides an overview of all significant aspects and considerations of pumps, compressors and turbines for those who are involved in the design, selection, maintenance or troubleshooting of such equipment. This includes maintenance, reliability, integrity, engineering, production and operations managers, engineers and other technical staff. Course Level Intermediate Advanced Trainer Your expert course leader is a Senior Mechanical & Instrumentation Engineer (UK, B. Sc., M.Eng., Ph D) with over 45 years of industrial experience in Process Control & Instrumentation, Pumps, Compressors, Turbines and Control Valve Technology. He is currently a Senior Independent Consultant to various petrochemical industries in the UK, USA, Oman, Kuwait and KSA where he provides consultancy services on both the application and operational constraints of process equipment in the oil & gas industries. During his early career, he held key positions in Rolls Royce (UK) where he was involved in the design of turbine blading for jet engines, subject to pre-specified distributions of pressure. During this period and since, he has also been closely involved in various aspects of Turbomachinery, Thermodynamics and Fluid Mechanics where he has become a recognised authority in these areas. Later, he joined the academic staff of University of Liverpool in the UK as a Professor in Mechanical Engineering Courses. A substantial part of his work has been concerned with detailed aspects of Flowmetering - both of single & multiphase flows. He has supervised doctoral research students in this area in collaboration with various European flowmeter manufacturers. He joined Haward Technology Middle East in 2002 and was later appointed as European Manager (a post which has since lapsed) and has delivered over 150 training courses in Flowmeasurement (single- and multi-phase), Control, Heat Exchangers, Pumps, Turbines, Compressors, Valve and Valve Selection as well as other topics throughout the UK, USA, Oman and Kuwait. During the last two years, he has delivered courses with other training companies operating in the Far and Middle East. He has published about 150 papers in various Engineering Journals and International Conferences and has contributed to textbooks on the topics listed above. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

What Will I Learn? Save time, money, and sanity by no longer having to depend on others for simple image fixes and edits. Eliminate confusion about which images are OK to use, what copyrights mean, and why it's best to always be original or use royalty-free images. Have a deeper understanding of basic graphic design skills for creating and editing images that look professional and enhance your online presence. Know how to make the most commonly needed and essential edits using Adobe Photoshop on a PC or MAC. (30 day free trials are available from Adobe's website) Know how to also make the most commonly needed and essential edits using the free image editing program, GIMP. Learn the proper way to save your files for print and the web as well as protect all your hard work in the event of computer/harddrive failure. Harness the emotional power of composition, image choice, layout, color, and more for boosting engagement and increasing clicks and sales. Requirements Bring an open mind and either Photoshop or GIMP to get started. The techniques described in this course can also be used in ANY imaging software regardless of type or version. Description If you are willing to master Photoshop without any previous knowledge, then welcome to join this easy-to-follow course. This intensive course focuses on real-world cases and presents some best techniques that require minimal effort yet produce maximum results. These step-by-step arranged and well-structured modules are focused on getting your job done in the least amount of time possible. Learn to design icons, business cards, illustrations, and characters including selections, layers, and working with the layers panel efficiently. Through this Photoshop | GIMP: Quick & Easy Image Hacks for Beginners, you'll learn the latest version of the program - Photoshop CC 2017. This is an excellent Photoshop training course that will take you from absolute beginner to skilled Photoshop user in very less time. -- What Students Are Saying: 'Great course - the lessons were easy to follow and provided all sorts of useful tips for people like me with limited background in using graphics programs. Kristen's teaching style is comfortable and supportive. And trust me - once you've learned to put lipstick on a horse, you'll never forget the lesson behind it!' -Deborah Wojcicki -- I'm a practicing award-winning multimedia artist and a former tenured Associate Professor of Digital Media and Program Director of Film & Digital Media at The American University of Rome (2006-2016). I'm currently a Visiting Associate Professor of Digital Media at the brand new American University of Myanmar in Yangon, Myanmar (Burma). Since 2000 I've been teaching students all over the world using my tried and true custom approach (turning complex information into something simple, memorable, easy-to-understand in as short amount of time as possible) to ensure that you get the most important, relevant, and useful information that can be applied immediately. New bonus lectures and Photoshop | GIMP resources will continue to be added and timely design advice will be provided in the discussion forum. I love to help and always respond to inquiries and discussions ASAP. Please Note: All students who enroll in this course also will receive periodic free and discounted access to my other top-rated current and upcoming courses. You have a 30-day, 100% money-back guarantee with no questions asked so you have nothing to lose. I make myself available so you will have access to me if you have questions or need specific feedback along the way. Empower yourself now by enrolling in this course and join our growing learning community! Click the 'Take This Course' button in the upper right corner and let's get started building your new digital imaging, software, and design skills today. Who is the target audience? This course is for beginners, novices, or anyone who suddenly finds themselves managing their own visual content online as a blogger, online instructor, or entrepreneur. This course will help so-called non-designers/technophobes who don't have time, money, or patience for fussing around with fancy image programs and advanced techniques. This course is a great starting point for aspiring designers and online content creators and managers who do plan to use Photoshop and other Adobe programs. Advanced designers should NOT take this course as it is intended for beginners and non-designers who want to become self-reliant. Introduction Introduction to this Photoshop | GIMP Imaging Course. Welcome! FREE 00:01:00 A Job Well Begun Is a Job Half Done: Essential Skills All Content Creators Need Copyright 101: Which Images You Can Use Online and How to Protect Yourself FREE 00:06:00 But PLEASE Never Do THIS When Searching For Royalty-Free Images 00:02:00 Saving Projects For Print VS. the Web: How Not to Shoot Yourself In the Foot 00:07:00 Lighting Is Key, Or... You Can't Fix Everything Later on the Computer 00:02:00 Ways to Go From So-So to Pro and Stand Out From the Crowd (In a Good Way) From So-So to Pro: Follow These 8 Simple Rules For Better Images Every Time 00:08:00 The Top Amateur Design Mistakes and How to Avoid Them 00:05:00 Why Filters and Effects in Photoshop and GIMP Are NOT Your Friends 00:04:00 Making Essential Edits and Fixes in Photoshop Adjusting Your Levels: ALWAYS Do this first and EVERY time. (Photoshop) 00:03:00 Adjusting Brightness, Contrast, Hue, and Saturation (Photoshop) 00:04:00 Scaling, Rotating, Flipping, and Transforming (Photoshop) 00:07:00 Easy Resizing, Cropping, and Formatting For Any Situation (Photoshop) 00:06:00 Removing Red Eyes and Blemishes (Photoshop) 00:03:00 Blurring Out a Face, Logo, or Background (Photoshop) 00:03:00 Take Something Annoying Out of the Background (Photoshop) 00:04:00 Brighten That Smile and Just Add Lipstick -To a Horse of Course. (Photoshop) 00:07:00 Extra: A Few More of My Favorite Tools in Photoshop (Also in GIMP) 00:07:00 Making Essential Edits and Fixes in GIMP GIMP Disclaimer and The Importance of a Flexible Mindset With Software 00:01:00 Adjusting Your Levels: ALWAYS Do this first and EVERY time. (GIMP) 00:02:00 Adjusting Brightness, Contrast, Hue, and Saturation (GIMP) 00:05:00 Scaling, Rotating, Flipping, and Transforming (GIMP) 00:06:00 Easy Resizing, Cropping, and Formatting For Any Situation (GIMP) 00:05:00 Removing Red Eyes and Blemishes (GIMP) 00:04:00 Brighten That Smile and Just Add Lipstick -To a Horse of Course. (GIMP) 00:07:00 Blurring Out a Face, Logo, or Background (GIMP) 00:04:00 Take Something Annoying Out of the Background (GIMP) 00:04:00 Let's Find a Public Domain Image to Work With 00:01:00 Introduction to This Section and What You Will Learn 00:01:00 Duplicate Your Photo to Make Multiple Layers 00:01:00 Desaturating the Top Layer 00:02:00 Reveal the Color Underneath With the Eraser Tool 00:03:00 Saving Options (Quick Review) and More Tools for Fun (De)Saturation Effects 00:04:00 More Resources and Conclusion Extra: Editing Your Images online for FREE using Photoshop's Web Editor 00:07:00

Description: Nowadays almost every job in the business world involves office products. Whether you're an administrative assistant, office manager, sales professional or business manager, utilizing all of the powerful features of Microsoft Office will make you more efficient and subsequently more marketable. The Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced is designed to provide you all the basics of relational database design and through the creation of database objects. You will learn how to use forms, query tables and reports to manage data. You will understand the interface, customization and creation editing of the many objects available within the Microsoft Access application. This course is divided into three separate levels being Basic Microsoft Access, Intermediate Microsoft Access and Advanced Microsoft Access. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Access - Beginner Orientation to Microsoft Access FREE 00:39:00 Create a Simple Access Database 00:10:00 Get Help and Configure Options in Microsoft Access 00:06:00 Modify Table Data 00:17:00 Sort and Filter Records 00:05:00 Create Basic Queries 00:15:00 Sort and Filter Data in a Query 00:14:00 Perform Calculations in a Query 00:08:00 Create Basic Access Forms 00:07:00 Work with Data on Access Forms 00:23:00 Create a Report 00:23:00 Add Controls to a Report 00:12:00 Enhance the Appearance of a Report 00:05:00 Prepare a Report for Print 00:03:00 Organize Report Information 00:15:00 Format Reports 00:12:00 Microsoft Access - Intermediate Relational Database Design FREE 00:16:00 Create a Table 00:09:00 Create Table Relationships 00:09:00 Create Query Joins 00:14:00 Relate Data Within a Table.avi 00:04:00 Work with Subdatasheets from 00:05:00 Use Field Validation 00:16:00 Use Form and Record Validation 00:14:00 Create Parameter Queries 00:12:00 Summarize Data 00:06:00 Create Subqueries 00:07:00 Create Action Queries 00:05:00 Create Unmatched and Duplicate Queries 00:06:00 Data Normalization 00:10:00 Create a Junction Table 00:04:00 Improve Table Structure 00:06:00 Include Control Formatting in a Report 00:04:00 Add a Calculated Field to a Report 00:05:00 Add a Subreport to an Existing Report 00:07:00 Microsoft Access - Advanced Add Controls to Forms FREE 00:11:00 Enhance Navigation and Organization of Forms 00:14:00 Apply Conditional Formatting 00:04:00 Import Data into Access 00:08:00 Export Access Data 00:06:00 Link Tables to External Data Sources 00:05:00 Create a Mail Merge 00:02:00 Create a Macro 00:08:00 Restrict Records by Using a Condition 00:04:00 Validate Data by Using a Macro 00:05:00 Automate Data Entry by Using a Macro 00:04:00 Manage a Database 00:08:00 Determine Object Dependency 00:04:00 Manage a Database 00:07:00 Determine Object Dependency 00:04:00 Document a Database 00:04:00 Splitting a Database for Multiple User Access 00:05:00 Implement Security 00:03:00 Convert an Access Database to an ACCDE File 00:04:00 Package a Database with a Digital Signature 00:01:00 Create a Database Switchboard 00:05:00 Modify a Database Switchboard 00:02:00 Set Start up Options 00:04:00 Mock Exam Mock Exam- Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced 00:30:00 Final Exam Final Exam- Microsoft Office 2016 Access Complete Video Course - Beginner, Intermediate & Advanced 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The VMware Ultimate Bootcamp vSphere 5 course provides the advanced virtualisation concepts and teaches about VMware methodology. The course also explores the VMware vSphere 5.0 product suite. Throughout the course, you will learn how to use tools to administer VMware environment. You will also learn about planning the ESXi deployment, vSphere five deployment guidelines, vSphere Hypervisor installation, configuring hostname resolution and NTP, and Troubleshooting ESXi. Finally, the course teaches you vCenter Server 5 and licensing, configuring network and storage, security issues and VM monitoring. In short, the course covers all the concepts related to virtualisation including different 3rd party tools and technologies so that you can increase your virtualisation knowledge. The purpose of the course is to prepare you to become a certified professional virtualisation expert. The course will help you to work efficiently in real-world troubleshooting issues from installation process to up-gradation and security system. Assessment & Certification: To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our VMware Ultimate Bootcamp vSphere 5 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Introduction and Methodology Learn IT! Do IT! Know IT! FREE 00:06:00 Virtualization Overview Why Virtualize 01:01:00 Planning and Installing ESXi Planning the ESXi Deployment 00:12:00 vSphere 5 Deployment Guidelines 00:11:00 vSphere Hypervisor (ESXi) Installation 00:41:00 Configuring Hostname Resolution and NTP 00:08:00 CTroubleshooting ESXi 00:10:00 Using Tools to Administer a VMware Environment Overview of 3rd Party Tools 00:13:00 ESXi Management 00:29:00 Linux Command Review 00:08:00 Troubleshooting the vSphere Client (VIC) 00:02:00 vCenter Server 5 and Licensing Licensing 00:20:00 vCenter Server Installation 00:32:00 vCenter Server Inventory 00:11:00 Managing vCenter Server 00:11:00 Planning vCenter Server Deployment 00:06:00 Troubleshooting vCenter Server and Database 00:17:00 Configuring Networking Creating & Modifying Virtual Networks 00:49:00 vSphere Distributed Virtual Switches 00:43:00 Creating & Modifying Virtual Networks Using CLI 00:13:00 Configuring Storage Storage Concepts 00:34:00 iSCSI Storage (GUI & Command Line) 00:35:00 Fibre Channel Storage 00:08:00 VMFS Datastores (GUI & Command Line) 00:36:00 NAS Storage and NFS Datastores (GUI & Command Line) 00:13:00 Raw Device Mapping (RDM) 00:07:00 VM Creation, Configuration, and Snapshots Create a VM 00:31:00 Create Multiple VMs, Templates, & Clones 00:28:00 Virtual Appliances 00:04:00 VMware Converter (P2V - V2V) 00:20:00 Manage VMs 00:28:00 Virtual Machine Startup Shutdown 00:06:00 Virtual Machine Snapshots 00:18:00 vSphere Web Client 00:12:00 Virtual Machine Troubleshooting & Best Practices 00:04:00 Security and Permissions Controlling User Access and Passwords 00:29:00 ESXi ESX Active Directory (AD) Integration 00:09:00 Managing Firewalls 00:13:00 SSH Access 00:05:00 The root Account 00:04:00 VMsafe and vShield 00:07:00 Server and VM Monitoring Optimizing Resources 00:32:00 Performance Monitoring 00:32:00 Configuring Alarms 00:07:00 ESXi and vCenter Logs 00:11:00 Advanced ESXi and vCenter Server Management Storage Views & Topology Maps 00:10:00 Storage vMotion 00:14:00 Configuring vMotion 00:20:00 Distributed Resource Scheduler (DRS) Cluster 00:39:00 Datastore Clusters & Storage DRS (SDRS) 00:18:00 Resource Pools and Monitoring 00:11:00 Host Profiles 00:23:00 Linked Mode Group of vCenter Servers 00:04:00 vSphere Storage Appliance (VSA) 00:06:00 Patching and Upgrading ESXi Patching ESXi Standalone Hosts 00:03:00 Patching with Update Manager 00:16:00 Upgrades and Migrations 00:18:00 Disaster Recovery and Backup Site Recovery Manager (SRM) 00:07:00 High Availability (HA) 00:31:00 VM Fault Tolerance 00:06:00 Microsoft Clustering 00:04:00 Backup Strategies 00:01:00 VMware Data Recovery 00:24:00 Third Party Backups 00:07:00 Mock Exam Mock Exam- VMware Ultimate Bootcamp vSphere 5 00:20:00 Final Exam Final Exam- VMware Ultimate Bootcamp vSphere 5 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MPEG training course description This course studies the MPEG standards for video and audio compression. A major focus is on MPEG-4 and MPEG-TS. Hands on includes decoding and analysing MPEG streams. What will you learn Recognise the main MPEG standards. Describe the techniques used in MPEG video and audio compression. Compare MPEG2m MPEG4 and MPEG-H. Describe the MPEG-TS. Analyse MPEG streams. MPEG training course details Who will benefit: Anyone working with MPEG. Prerequisites: None. Duration 2 days MPEG training course contents Introduction What is MPEG? MPEG and VCEG, MPEG 1, MPEG 2, MPEG-3, MPEG-4, MPEG-H, others, codecs and containers, licensing and patents, parts and layers (System, Video, Audio, others). MPEG2 DVD, DVB, characteristics, MPEG2 Part2, audio MPEG2 Part 7 (AAC). MPEG tools Wireshark, vlc, analysers, decoders, ffmpeg, wowzer. MPEG2 Video compression Sampling, bit rates, resolution. Inter and Intra frame coding, I, B, P frames, GOP, slices, blocks, macroblocks. Motion estimation. Hands on Analysing MPEG frames. MPEG4 Profiles and levels, Enhancements, Parts 1,2,3, Part 10 and AVC, Part 14 and mp4. Performance versus MPEG2. MPEG audio Coding, frequencies, bit rates. MPEG-TS PES, Transport Streams, TS elements, packets, PID, Programs, PSI, PAT, PMT, synchronisation, PCR, PTS. MPEG-H Part 2 HEVC, benefits, improvements. Video codecs What is a CODEC, pictures and audio, digitisation, sampling, quantisation, encoding, compressing.

Samba training course description Samba enables UNIX/Linux machines to act as Microsoft File and Print servers. This two day hands on training course progresses from the basics of installing samba and simple configurations through to authentication issues and troubleshooting. What will you learn Install and configure Samba. Administrate file and printer sharing. Secure Samba servers. Troubleshoot Samba Samba training course details Who will benefit: Technical staff working with Samba. Prerequisites: Intro to UNIX Systems Administration TCP/IP Foundation. Duration 2 days Samba training course contents What is Samba? File and print servers, Samba server roles, Windows networking, NetBIOS, SMB. Hands on Microsoft File and Print shares, analysing the network traffic. Installing Samba Source, binaries, where to find samba, building and compiling Samba. Hands on Download and install Samba. Controlling Samba Samba daemons, starting and stopping Samba, smbcontrol, Samba net command, smb.conf. Viewing Samba status, smbclient. Hands on Starting and stopping Samba, testing the server. Samba configuration Simple shares, smb.conf variables, configuration from a web browser, swat, enabling access to swat. Hands on Configuring samba servers and clients. File sharing Basic shares, [homes], locking options, UNIX file permissions, controlling user access, Windows ACLs, virtual samba servers, browsing. Hands on File sharing and browsing. Print sharing Sharing printers, UNIX printing, CUPS, printer drivers, [printers], PRINT$. Hands on Samba print server. Authentication Workgroups, domains, users and passwords, Samba domain security, Samba password backends: smbpasswd, tdbsam, nisplus, mysql, Active Directory. Hands on Securing samba shares. Troubleshooting Logging options, controlling logs, Samba utilities, network protocols, .SMB/CIFS. Performance tuning. Hands on Troubleshooting Samba

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description The proper instruction can finish a half of the work. While it comes to the matter of instruction for someone's health fitness, you can understand its importance at once. As your proper instruction makes you a hero to them, simultaneously a false step may ruin your career. If you want to be a professional trainer, look at our Personal Trainer / Fitness Instructor Course. It will guide you to be a sound fitness instructor. The course incorporates some effective methods that will guide you on how to teach your trainees. It teaches you how to prepare a routine and present exercise procedure for your trainees including the assessment of your clients. It also guides you on how to minimize your clients' injuries concerning their fitness. It enhances your demonstrative skill on your clients' exercise and activities. At the end of the course, you can easily identify your problems and take useful action in an instant. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Personal Trainer / Fitness Instructor Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Personal Trainer / Fitness Instructor Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 What Do I Need 00:06:00 Girth Measurements 00:08:00 Muscular System 00:21:00 Application and Dedication 00:04:00 Steady State 00:01:00 Whey Protein 00:04:00 BCAA - Branch Chain Amino Acids 00:04:00 Creatine 00:03:00 Glutamine 00:03:00 Caffeine 00:12:00 Module 02 Bench Step-UPS FREE 00:01:00 Bench Press 00:01:00 Incline Barbell Bench Press 00:01:00 Close Grip Barbell Bench Press 00:01:00 Incline Barbell Bench Press 00:01:00 Bench Dips 00:01:00 Module 03 Dumbbell Reverse Flyes 00:01:00 Dumbbell Incline Press 00:02:00 Dumbbell Split Squats 00:01:00 Dumbbell Incline Flys 00:01:00 Dumbbell Pullover 00:02:00 One Arm Dumbbell Row 00:01:00 Dumbbell Split Squats 00:01:00 Module 04 Lying Leg Curl 00:01:00 Preacher Curl 00:01:00 Hammer Curls 00:01:00 Incline Biceps Curls 00:01:00 Concentration Curls 00:01:00 Module 05 Standing Calf Raises 00:01:00 Seated Calf Raise 00:01:00 Side Plank Raises 00:01:00 Hanging Knee Raise 00:01:00 Front Plate Raise 00:01:00 Seated Lateral Raises 00:01:00 Module 06 Military Press 00:01:00 Leg Press 00:01:00 Standing Shoulder Press 00:01:00 V-bar Tricep Pressdown 00:01:00 Barbell Overhead Press 00:01:00 Standing Overhead Triceps Press 00:01:00 Standing Arnold Press 00:01:00 Tricep Dips 00:01:00 One Arm Triceps Extension 00:01:00 Module 07 Walking Lunges 00:01:00 Side Lunges 00:02:00 Barbell Split Lunges 00:01:00 Forward Lunges 00:01:00 Skull Crushers 00:01:00 Cable Crunch 00:01:00 Bicycle Crunches 00:01:00 Module 08 Tbar Rows 00:01:00 Seated Row 00:01:00 Upright Rows 00:01:00 Deadlifts 00:02:00 Bend Over Barbell Bow 00:01:00 Good Mornings 00:01:00 Hip Thrusts 00:01:00 Leg Extension 00:01:00 Module 09 Pushups 00:01:00 Straight Arm Pushdown 00:01:00 Sumo Squats 00:01:00 Jump Squat 00:01:00 Front Squat 00:02:00 Pull-Ups 00:02:00 V-bar Pulldown 00:01:00 Reverse Grip Pulldowns 00:02:00 V-bar Pulldown 00:01:00 Module 10 Side Planks 00:01:00 Plank Up/Downs 00:01:00 Glute Bridge 00:02:00 Ball V-UPS 00:01:00 Sumo Deadlifts 00:02:00 Windmills 00:01:00 Face Pulls 00:01:00 Mountain Climbers 00:01:00 High Knees 00:01:00 One Legged Deadlift 00:01:00 Skaters 00:01:00 Back Hyperextensions 00:01:00 Jack knife Sit-Up 00:01:00 Jump Rope 00:01:00 Box Jumps 00:01:00 Glute Kickbacks 00:01:00 Standing Hip Adduction 00:01:00 FAQs What is a Pre-Workout Meal 00:01:00 How Long Should I Rest? 00:01:00 What Can I Do When I Can't Get to the Gym to Train? 00:01:00 What is Active Rest? 00:02:00 Should I Drink Alcohol? 00:01:00 I See Other People Lifting Alot More Weight 00:01:00 Resources Resources - Personal Trainer / Fitness Instructor Course 00:00:00 Mock Exam Mock Exam - Personal Trainer / Fitness Instructor Course 00:20:00 Final Exam Final Exam - Personal Trainer / Fitness Instructor Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Data centre infrastructure course description This course provides a foundation in data centre infrastructure technologies. It begins with a tour of virtualisation and the impact of this on the network before moving on to the spine and leaf design, how it works and how to scale. Layer 2 technologies enabling this architecture are studied in terms of the impact on the data centre. The course then progresses onto how Layer 3 technologies such as BGP, EVPN and VXLAN are used in data centre networks. The course then studies interconnecting data centres finishing with a section on automation and orchestration of both underlay and overlay networks. What will you learn Explain the spine and leaf architecture Recognise the impact of virtualisation, containers and orchestration on the network Describe how the following technologies are used in data centres: Multi port aggregation Overlay networks MBGP, VRFs, EVPN VXLAN COOP Data centre infrastructure course details Who will benefit: Staff involved with Data centres. Prerequisites: Network fundamentals for engineers Duration 2 days Data centre infrastructure course contents What is Ethernet? Data centres versus enterprise networks. Servers, Blades, Racks, Clusters, Storage, Virtual Machines, Hosts, guests, containers, orchestration. Virtual switches. Distributed switches. Live migrations (e.g. vMotion). IP addressing and VM traffic. Data centre network architecture Spine leaf design. North south traffic, East West traffic, Scaling: Ports, bandwidth. N+1 redundancy, ratio East West optimisation, oversubscription. 2 tier versus 3 tier Leaf/Spine. Pods. Underlay, Overlay L2 technologies STP vs link aggregation vs multi link aggregation. LACP, LLDP, CDP. Scalability. VLANs and VLAN pruning. L2 design recommendations. Disabling STP on edge ports. L3 technologies Underlay, Overlay, VXLAN, VTEP, VXLAN overlay forwarding, EVPN, IS-IS, COOP, MP BGP, VRFs, EBGP, IBGP, AS numbers, route reflectors. Anycast gateways. MTU considerations-for data and control planes. BUM traffic. Data centre interconnects Pods, fabrics, multi pods, multi fabric, multi site. VXLAN with BGP/EVPN Data center interconnect. Cloud integration, Inter Site Networks. Automation Automation and orchestration, Zero touch provisioning, Devops, Netops, telemetry automated configuration for underlay and overlay, SDN.

Register on the Game Development using Cocos2d-x v3 C++ today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Game Development using Cocos2d-x v3 C++ is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Game Development using Cocos2d-x v3 C++ Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Game Development using Cocos2d-x v3 C++, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: Introduction Course Introduction 00:03:00 Section 02: Setting Up Setting Up For iOS 00:05:00 Setting Up For Android on Mac 00:11:00 Setting Up For Android on Windows 00:13:00 Multi Resolution Support 00:16:00 Section 03: Adding a Sprite Adding a Sprite 00:04:00 Section 04: Positioning Positioning Using MoveBy 00:03:00 Section 05: Scaling Positioning Using MoveTo 00:03:00 Positioning Using JumpBy 00:03:00 Positioning Using JumpTo 00:03:00 Positioning Using BezierBy 00:04:00 Positioning Using BezierTo 00:03:00 Positioning Using Place 00:02:00 Section 06: Rotation Scaling Using ScaleBy 00:03:00 Scaling Using ScaleTo 00:03:00 Rotating Using RotateBy 00:03:00 Rotating Using RotateTo 00:03:00 Section 07: Tinting Tinting Using TintBy 00:03:00 Tinting Using TintTo 00:02:00 Section 08: Fading Fading Using FadeTo 00:02:00 Fading Using FadeIn 00:02:00 Fading Using FadeOut 00:02:00 Section 09: Sequencing Repeat 00:04:00 RepeatForever 00:03:00 Sequence 00:04:00 Section 10: Skewing Skewing Using SkewBy 00:02:00 Skewing Using SkewTo 00:02:00 Section 11: Audio Playing Sound Effect 00:06:00 Playing Sound Effect Repeatedly 00:04:00 Setting Sound Effect Volume 00:03:00 Stopping Sound Effect 00:05:00 Playing Music 00:04:00 Stopping Music 00:03:00 Pausing and Resuming Music 00:04:00 Setting Music Volume 00:03:00 Section 12: Touch Input Setting Up Single Touch Events 00:04:00 Touch Began Using onTouchBegan 00:05:00 Touch Moved Using onTouchMoved 00:03:00 Touch Ended Using onTouchEnded 00:03:00 Setting Up Multi Touch Events 00:05:00 Touches Began Using onTouchesBegan 00:02:00 Touches Moved Using onTouchesMoved 00:03:00 Touches Ended Using onTouchesEnded 00:03:00 Section 13: Menus Setting up A Menu 00:03:00 Adding a Menu Font Item 00:07:00 Adding a Menu Image Item 00:05:00 Menu Alignment 00:02:00 Section 14: Scenes Creating a New Scene 00:04:00 Pushing a Scene 00:05:00 Popping a Scene 00:03:00 Replace a Scene 00:05:00 Scene Transitions 00:03:00 Section 15: Animations Sprite Animations 00:04:00 Section 16: Accelerometer Accelerometer 00:05:00 Section 17: Cocos Console Creating a New Project 00:02:00 Compiling a Project 00:07:00 Running a Project 00:07:00 Deploying a Project 00:06:00 Section 18: Resource Resource 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.