Description: The Legal Administration Complete Video Training course provides a comprehensive lesson for legal concepts. Throughout the bundle video course, you will be introduced to the legal terms and jargons as well as the strategies of Legal Office Administration. The course is sectioned into two-part - one deals with the legal concepts while other describes the administrative concepts of the legal office. In the first part, you will be introduced to the basic legal systems that will explain the terms of courts, crime, controversy, law and crime, state courts, and other legal terminology. On the other section, you will be familiarised with the concepts related to legal office administration such as preparing legal documents, billing, litigation, and contracts. You will also learn the Law of Torts, Criminal Law and Procedures, Family Law, Business Law, Real State, Estate Planning and Guardianship and Bankruptcy etc. To summarise, the video course covers all the essential Law terms and jargons so that you can able to manage your legal Office efficiently. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? Legal Administration Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Legal Administration Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Legal Secretary Introduction Legal Secretary Introduction FREE 00:06:00 Courts, Crime, and Controversy The Courts and the Criminal Justice System 00:16:00 Actors in the Courthouse 00:10:00 Criminal vs Civil Court Cases 00:16:00 Law on the Books and in Action 00:06:00 Law and Crime The Basis of American Law 00:16:00 Sources of American Law 00:14:00 Civil Disputes and Criminal Law 00:17:00 State Courts State Courts 00:12:00 Arrest to Arraignment Crime and Arrest 00:13:00 Bail 00:10:00 Preliminary Hearing, Grand Jury, and Arraignment 00:06:00 Trials and Juries History of Trials by Jury 00:12:00 Overview of Basic Evidence 00:06:00 Steps In The Trial Process 00:12:00 Appellate Courts Nature of the Appellate Process 00:10:00 Legal Terminology Legal Terminology 00:16:00 Certification for Paralegals Certifications FREE 00:07:00 The Law Office Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 Billing How Attorneys Charge 00:09:00 Time and Cost Entries 00:05:00 Trust Accounts 00:04:00 Docket Administration 00:05:00 Preparing Legal Documents Basic Preparation 00:13:00 Legal Citations 00:05:00 The Law Library 00:05:00 Litigation What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 Contracts The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Torts The Goal of Tort Law 00:10:00 Negligence 00:11:00 Strict Liability 00:07:00 Criminal Law and Procedure Criminal Law Basics 00:20:00 Criminal Procedure 00:15:00 Family Law Marriage 00:08:00 Annulment and Divorce 00:05:00 Child Custody 00:09:00 Business Law Types of Organizations 00:07:00 Corporations 00:09:00 Real Estate The Basics 00:10:00 Documenting Transactions 00:12:00 Estate Planning and Guardianship The Basics 00:07:00 Characteristics of a Will 00:08:00 Types of Trusts and Funding 00:04:00 Elder Law 00:06:00 Bankruptcy The Basics 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: This Microsoft Office 2013 Word Intermediate - Complete Video Course series covers the intermediate functions and features of Word 2013. It will provide you with sufficient 2013 Word Intermediate skills to create sophisticated analytical spreadsheets and master advanced formulae. By this course you will learn about working with tables and charts, customizing formats, using images and creating graphics. You will also learn how to use Quick Parts, controlling text flow, and using templates, mail merge and macros. Learn to use Word 2013's advanced editing tools, work with images, including placing and sizing images, wrapping text around images, and using borders and effects, adjust page orientation and layout, work with columns, work with page and section breaks, document views, using the navigation pane, and viewing multiple windows. If you want to take your Microsoft Word 2013 skills to the next level, you should join this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Word Intermediate - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Word Intermediate - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Working with Tables and Charts Sort Table Data FREE 00:05:00 Control Cell Layout 00:09:00 Perform Calculations in a Table 00:09:00 Create a Chart 00:08:00 Customizing Formats Using Styles and Themes Create and Modify Text Styles 00:17:00 Create Custom List or Table Styles 00:09:00 Apply Document Themes 00:06:00 Using Images in a Document Resize an Image 00:08:00 Adjust Image Appearance 00:17:00 Integrate Pictures and Text 00:15:00 Insert and Format Screenshots 00:05:00 Insert Video 00:05:00 Creating Custom Graphic Elements Create Text Boxes and Pull Quotes 00:10:00 Draw Shapes 00:05:00 Add WordArt and Other Text Effects 00:05:00 Create Complex Illustrations with SmartArt 00:06:00 Inserting Content Using Quick Parts Insert Building Blocks 00:09:00 Create and Modify Building Blocks 00:06:00 Insert Fields Using Quick Parts 00:11:00 Controlling Text Flow Control Paragraph Flow 00:07:00 Insert Section Breaks 00:10:00 Insert Columns 00:07:00 Link Text Boxes to Control Text Flow 00:06:00 Using Templates Create a Document Using a Template 00:08:00 Create a Template 00:08:00 Using Mail Merge The Mail Merge Features 00:22:00 Merge Envelopes and Labels 00:06:00 Create a Data Source Using Word 00:05:00 Using Macros Automate Tasks Using Macros 00:08:00 Create a Macro 00:09:00 Mock Exam Mock Exam- Microsoft Office 2013 Word Intermediate - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Word Intermediate - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Dive into the dynamic realm of WebGL 2D/3D Programming and Graphics Rendering through this comprehensive course. Explore various sections, from foundational concepts to advanced techniques in drawing objects, applying colors and textures, transforming objects, camera movement, lighting, and shading. Participants will develop the skills to create captivating and immersive graphics using WebGL technology. Learning Outcomes: Grasp the fundamentals of WebGL programming and graphics rendering. Create and manipulate objects using WebGL for both 2D and 3D environments. Apply colors and textures to enhance the visual quality of graphics. Implement object movement and transformation techniques. Understand camera manipulation and movement for dynamic views. Master lighting and shading techniques for realistic visual effects. Apply learned concepts to real-world graphics rendering projects. Develop proficiency in WebGL programming for interactive graphics applications. Why buy this WebGL 2D/3D Programming and Graphics Rendering? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the WebGL 2D/3D Programming and Graphics Rendering you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This WebGL 2D/3D Programming and Graphics Rendering course is ideal for Programmers and developers interested in graphics programming using WebGL. Computer graphics enthusiasts seeking to expand their knowledge and skills. Students pursuing degrees in computer science or related fields. Designers looking to integrate interactive and visually appealing graphics into their projects. Prerequisites This WebGL 2D/3D Programming and Graphics Rendering was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Junior Web Developer: £20,000 - £30,000 WebGL Developer: £30,000 - £45,000 Graphics Programmer: £35,000 - £50,000 Senior Software Engineer (Graphics): £45,000 - £70,000 Technical Lead (Graphics Programming): £60,000 - £90,000. Course Curriculum Section 01: Introduction WebGL vs OpenGL vs OpenGL ES 00:05:00 Setup Server (Mac, Windows and Linux) 00:05:00 Setup WebGL Project 00:08:00 Section 02: Drawing Objects WebGL Rendering Pipeline 00:04:00 Drawing A Point 00:22:00 Normalised Coordinates vs Device Coordinates 00:10:00 Drawing A Simple Triangle 00:06:00 Drawing A Line Using gl.LINES 00:03:00 Drawing A Line Using gl.LINE_STRIP & gl.LINE_LOOP 00:03:00 Drawing A Triangle With Lines Using gl.TRIANGLE_STRIP & gl.TRIANGLE_FAN 00:03:00 Drawing A Quad 00:07:00 Drawing A 3D Cube 00:24:00 Setup Three.js 00:06:00 Loading & Drawing A Model Using Three.js 00:16:00 Section 03: Colours and Textures Applying Color To Shapes 00:09:00 One Color Per Triangle 00:15:00 One Color Per Vertex Using Interpolation 00:02:00 Applying A Texture To Shapes 00:23:00 Texture Coordinates 00:08:00 Section 04: Moving & Transforming Objects Moving Objects Using Translation 00:06:00 Left Handed vs Right Handed Coordinate System 00:06:00 Sizing Objects Using Scaling 00:06:00 Combining Transformations 00:07:00 Section 05: Movement & Camera Mouse Input 00:11:00 Keyboard Input 00:09:00 Fixing Rotation and Adding Individual Rotation 00:08:00 Section 06: Lighting & Shading Ambient Lighting 00:13:00 Section 07 Resource Resource 00:00:00 Assignment Assignment - WebGL 2D/3D Programming and Graphics Rendering 00:00:00
Description: This Diploma in Chatbots for Multiple Platforms is designed for people who want to make great bots. Through the course you will gain the skills to use one of the fastest growing mobile technologies, Chatbots. You will learn how to create chatbots for many different platforms, you will understand the power of chatbots in the entertainment, travel, work, and retail environment, you'll be able to develop sophisticated chatbots that use buttons and AI to create great customer experiences. The course covers Chatbots for Websites, for Facebook, for KiK, and for Slack - although the bots created can be used also on many other services. You will get some examples of travel bots, entertainment bots, productivity bots, and retail bots. At the end you will be able to make chatbots that are able to perform many different operations. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Chatbots for Multiple Platforms is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Chatbots for Multiple Platforms is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Chatbots Introduction FREE 00:03:00 Chatbot Examples 00:06:00 Building a Chatbot in Gupshup.io Introduction to Gupshup 00:02:00 Gupshup Travel Bot Part 1 00:11:00 Gupshup Improving the User Experience 00:02:00 Gupshup Order an Uber 00:02:00 Gupshup Helsinki Sights 00:06:00 Gupshup Helsinki Weather 00:04:00 Gupshup Publishing Your Bot 00:02:00 Gobot Easy and Powerful Ready Made Chatbot Services Gobot Introduction 00:01:00 GoBot Site Example 00:02:00 Gobot Parts of the System 00:01:00 Gobot Make a bot Part 1 00:08:00 Gobot Make a bot Part 2 00:03:00 Gobot Publishing your Bot 00:08:00 A Facebook Messenger Bot Introducing Chatfuel 00:02:00 Understanding A Chatfuel Bot - Test Bot 00:05:00 Building Our Own Facebook Messenger Bot - A Retail Example part 1 00:02:00 Catfuel and Images - Getting them right 00:06:00 Chatfuel Product Gallery with More Information 00:09:00 Chatfuel - Plugins - Adding an RSS feed with Subscription 00:07:00 Chatfuel - Plugins - YouTube Integration 00:07:00 Chatfuel - Collecting Uder Input via Email 00:06:00 Chatfuel - Advanced Features 00:09:00 Chatfuel - Work Around for Button Linking Problem 00:02:00 Chatfuel - Add a Site Search - Bing or Google Search 00:07:00 Chatfuel - Publish Your Bot - Two Options 00:03:00 UPDATE - MiniApp Chatbot Building System Introduction to MiniApp 00:02:00 Connecting a MiniApps Bot to the Microsoft Bot Framework 00:10:00 MiniApps Creating the Bot Interactions 00:04:00 MiniApps Connecting your bot to Skype 00:02:00 MiniApps Simple now but other options are possible 00:01:00 MiniApps Conslusion 00:02:00 Building a Chatbot in Motion.ai Looking at the Motion.ai Interface 00:02:00 Motion.ai Interface Part 2 00:02:00 Building Our First Bot - A travel bot Part 1 - Setting up the Travel Bot 00:01:00 Part 2 - Looking at The Connections 00:02:00 Part 3 - Adding Buttons via HTML and Cards 00:07:00 Part 4 - Adding Other Content with Widgets - Weather Example 00:03:00 Part 5 - Connecting Your Bot to Another Bot - Uber Example 00:03:00 Part 6 - Creating Multiple Cards - Travel Sights Bot 00:10:00 Part 7 - Clean-up - Global Settings and Help 00:03:00 Entertainment bot Example - The Bender Bot Bender Bot Part 1 - Looking at how the bot works 00:04:00 Bender Bot Part 2 - Advanced - Adding a new interaction 00:06:00 Bender Bot Part 3 - Final connnections and things to think about with Motion.ai 00:09:00 Thank You Thank you and contacts 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: The 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) course covers all of the concepts, terminology and technology included in the first exam of Microsoft Windows Server 2016 MCSA certification. The course covers the following: Install Windows Server in Host and Compute Environments Implement Storage Solutions Implement Hyper-V Implement Windows Containers Implement High Availability Maintain and Monitor Server Environments The 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) course helps you to know the procedures for installing Windows server 2016. Throughout the course, you will also learn how to navigate the storage and computing protocols. The course helps you to know about installing windows servers in the host and computer environments and the procedures of maintaining and monitoring server environments. You will also know how to implement storage solutions, Hyper-V virtualisation, windows containers and high availability. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) training course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Installing Windows Servers in Host and Computer Environments Determining Windows Server 2016 Installation FREE 00:54:00 Installing Windows Server 2016 Core and Nano Editions 01:35:00 Managing Windows Installations with Windows PowerShell 00:01:00 Create, Manage, and Maintain Windows Images to Deploy 00:33:00 Implementing Local and Enterprise Storage Solutions Managing Disks and Volumes in Windows Server 2016 01:00:00 Implementing and Managing Storage Spaces 00:45:00 Configuring Data Deduplication 00:39:00 Understanding Various Types of Storage 00:15:00 Fibre Channel, iSCSI, and Fibre Channel over Ethernet 00:18:00 Understanding iSNS, DCB, and MPIO 00:09:00 Configuring File and Folder Sharing in Windows Server 2016 00:21:00 Implementing Hyper-V Virtualization Installing Hyper-V Virtualization 00:26:00 Configuring Storage and Networking on Hyper-V Hosts 00:38:00 Configuring and Managing Virtual Machines 00:34:00 Implementing Windows Containers Understanding Windows Server and Hyper-V Containers 00:17:00 Deploying Windows Server and Hyper-V Containers 00:08:00 Using Docker to Install, Configure, and Manage Containers 00:12:00 Implementing High Availability Overview of High Availability and Disaster Recovery 00:55:00 Implementing Network Load Balancing 00:25:00 Planning and Configuring Failover Clustering 01:10:00 Maintaining a Failover Cluster 00:15:00 Troubleshooting Failover Clustering 00:11:00 Integrating Failover Clustering and Hyper-V 00:23:00 Configuring Site Availability 00:12:00 Maintaining and Monitoring Server Environments Windows Server Update Services 00:33:00 Windows PowerShell Desired State Configuration (DSC) 00:10:00 Windows Server 2016 Monitoring Tools 00:43:00 Mock Exam Mock Exam- 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) 00:20:00 Final Exam Final Exam- 70-740 - Installation, Storage, and Compute with Windows Server 2016 (MCSA) 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Sage 50 Accounting & Payroll Overview Imagine transforming from financial fumbler to spreadsheet superhero. Picture yourself wielding the power of Sage 50, effortlessly conquering accounts, processing payroll, and generating reports that sing. This Sage 50 Accounting & Payroll course is your key, unlocking the confidence and competence to soar in your financial domain. No more panicking over cryptic calculations or drowning in data. This comprehensive program dives deep into the user-friendly Sage 50 software, demystifying accounting and payroll tasks. From setting up your system to mastering VAT returns, you'll gain practical skills applicable to any business size. Forget dry lectures and endless theory. This course is a hands-on adventure, guiding you through step-by-step tasks with real-world scenarios. By the end, you'll be navigating Sage 50 like a pro, generating precise reports, and streamlining your financial processes with newfound ease. Why You Should Choose Sage 50 Accounting & Payroll Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Sage 50 Accounting & Payroll is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Sage 50 Accounting & Payroll is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Sage 50 Accounting & Payroll Sage 50 Accounts Sage 50 Bookkeeper - Coursebook 01:54:00 Introduction and TASK 1 00:17:00 TASK 2 Setting up the System 00:23:00 TASK 3 a Setting up Customers and Suppliers 00:17:00 TASK 3 b Creating Projects 00:05:00 TASK 3 c Supplier Invoice and Credit Note 00:13:00 TASK 3 d Customer Invoice and Credit Note 00:10:00 TASK 4 Fixed Assets 00:08:00 TASK 5 a and b Bank Payment and Transfer 00:30:00 TASK 5 c and d Supplier and Customer Payments and DD STO 00:18:00 TASK 6 Petty Cash 00:11:00 TASK 7 a Bank Reconnciliation Current Account 00:17:00 TASK 7 b Bank Reconciliation Petty Cash 00:09:00 TASK 7 c Reconciliation of Credit Card Account 00:16:00 TASK 8 Aged Reports 00:13:00 TASK 9 a Payroll 00:07:00 9 b Payroll Journal 00:10:00 TASK 10 Value Added Tax - Vat Return 00:12:00 Task 11 Entering opening balances on Sage 50 00:13:00 TASK 12 a Year end journals - Depre journal 00:05:00 TASK 12 b Prepayment and Deferred Income Journals 00:08:00 TASK 13 a Budget 00:05:00 TASK 13 b Intro to Cash flow and Sage Report Design 00:08:00 TASK 13 c Preparation of Accountants Report & correcting Errors (1) 00:10:00 Sage 50 Payroll Payroll Basics 00:10:00 Company Settings 00:08:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:11:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:10:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00 Assignment Assignment - Sage 50 Accounting & Payroll 00:00:00
Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam
Looking to Receive an Internationally Recognised Qualification in Acupressure Therapy for Facelift? Our Acupressure Facelift - International Qualification course can be the perfect introduction for you to this alternative facelift treatment. This Acupressure treatment is performed by applying pressure with the fingertips into key areas of the face and neck. This helps to stimulate blood flow and collagen production, while also balancing the whole body. This results in firmer face muscles supporting the skin layer above in order to produce a tighter facial tone and a more youthful appearance. The theory and practice of acupressure first originated in ancient China. The treatments until this day have been beneficial for people. This is why the practice has still persisted and improved. With the change of times, the treatment of acupressure has also improved and evolved to cure the problems faced by modern humans. Highlights of this Acupressure Facelift - International Qualification! Course Upon enrolling into this course you will learn in details of the following: The basic theory of Acupressure Learn about the Meridians of the human body Gain a step by step understanding of acupressure techniques used to remove signs of ageing by the hydrating and increasing blood circulation to the skin Learn how to eliminate fine lines and wrinkles Learn to Reduce bags under the eyes, puffiness, droopy eyelids lifted Get rid of double chin Learn the benefits of Acupressure treatment Relief from stress & tension and relax your body & mind faster removal of toxic waste likely results include moisturising of the skin with an increased local circulation of blood and lymph to the face, increased collagen production, muscle tone, tightening of the pores, brightening of the eyes, improvement of hormonal balance that can help treat acne and reduction of stress which can often be evident in the face. The whole process has been described as a bit like ironing out the creases, making the skin feel smoother and softer and improving the complexion and skin tone. Acupressure Facelift is a gentle non-invasive approach to looking younger. Although ageing is a natural process, this therapy helps delay the visible signs of ageing and prevent further damage in the future by means of simple, natural and effective techniques. During the treatment, over ninety face and neck muscles are systematically worked. Acupressure points are activated, releasing deep-seated tension, freeing layers of muscle and connective tissue. The technique used ensures that circulation is improved and the tissues can glide smoothly over the deeper layers of muscle and bone. What you'll learn Receive an Internationally Recognised Qualification in Acupressure Therapy. Obtain Membership and Practitioner Insurance with an International Institute at a discounted rate. Get themselves listed online under 'Acupressure Therapy'. Who is this Course for? This Acupressure Facelift - International Qualification! course is perfect for people who are interested to learn this traditional Chinese healing treatment. No prior knowledge acupressure is required. This course will equip them with the knowledge of these healing treatments that will help them conduct the treatment on their family, friends and as well as clients if they want to practice acupressure professionally. Requirements Acupressure for Facelift course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. This course requires no qualifications and is great for you if you are enthusiastic about learning the ancient healing treatment A desire to learn more about acupressure methods will help. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction Introduction FREE 00:04:00 Requirements Before Receiving Your Qualification 00:01:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:01:00 Key Points to Remember 00:01:00 What are Meridians? What are Meridians? 00:01:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:01:00 Key Points to Remember 00:01:00 Essentials Before Getting Started 00:01:00 Acupressure Facelift Protocol How to Begin and End an Acupressure Treatment 00:01:00 Acupressure Facelift Step 1 00:01:00 Acupressure Facelift Step 2 00:01:00 Acupressure Facelift Step 3 00:01:00 Acupressure Facelift Step 4 00:01:00 Acupressure Facelift Step 5 00:01:00 Acupressure Facelift Step 6 00:01:00 Acupressure Facelift Step 7 00:01:00 Acupressure Facelift Step 8 00:01:00 Acupressure Facelift Step 9 00:01:00 Acupressure Facelift Step 10 00:01:00 Acupressure Facelift Step 11 00:01:00 Acupressure Facelift Step 12 00:01:00 Acupressure Facelift Step 13 00:01:00 Acupressure Facelift Step 14 00:01:00 Acupressure Facelift Step 15 00:01:00 Acupressure Facelift Step 16 00:01:00 Bonus Material - Downloads Bonus Material - Downloads 00:01:00
Getting into any sort of business can be both exciting and hard work at the same time. You have to put in hours and hours of effort just to get to a point to actually be making some kind of profit. But what if after all that hard work you don't meet the revenues you wanted to. Well here's the solution to that, you simply need to get this Extended Diploma in Business Administration and Branding course. This course will help anyone to start and develop their business into a thriving one. It will help you stand out from your competition by introducing you to the purple cow theory. You will be pushed towards trying to be different and learning to make your customers go 'wow' and return for more. You will learn to develop a personal style, use your creativity to grab your customers' attention and much more. If you want to sharpen your business management and administration skills then this course could definitely help you, all you need to do now is get it. Course Highlights Extended Diploma in Business Administration and Branding is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Business Administration and Branding into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Business Administration and Branding Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Business Administration and Branding is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Business Administration and Branding is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Business Communication Communication Basics FREE 00:30:00 Know Thyself and The Message FREE 00:30:00 Learn To Use Terms of Business Communication That Invoke Emotions 00:30:00 Pay Attention To Body Language 00:15:00 Learn To Use Terms That Spark Interest 00:30:00 The Benefits Of Presenting Your Message In 1 Minute 00:30:00 Wrapping Up 00:15:00 Module 2: Business Administration Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: Business Branding What Is Branding 00:30:00 Research Your Topic Thoroughly 00:30:00 Let People Know Who You Are: Distinguish Yourself 01:00:00 Represent Yourself 00:30:00 Networking With Social Media 01:00:00 Use Videos 00:30:00 Offer Training Courses 00:30:00 Provide Quality Material And Customer Service 00:30:00 Live And Breathe Your Brand 00:30:00 How Not Branding Can Spell Disaster 00:15:00 Mock Exam Mock Exam- Extended Diploma in Business Administration and Branding 00:20:00 Final Exam Final Exam- Extended Diploma in Business Administration and Branding 00:20:00
Microsoft Outlook is used for emails and also personal management of information. You will learn how to customise the outlook interface so that it works best for you. You will also learn how to use the tool to organise your data. Whilst outlook is mostly used for storing, receiving and sending emails, it is called a personal information management tool because it also includes calendar, tasks, contacts and notes as well as a journal. Outlook for emails usually has the common features associated with emails such as inbox, outbox, drafts and deleted items.The Calendar element of outlook can be used to keep appointments and plan meetings. Tasks are also useful for remembering things you need to do with the ability to set an audible alarm. The Contacts element of Outlook can store address, email and contact details of your friends and family. This Diploma Course will teach you all of the features such that you will be an expert. The Diploma Course is designed for all users and can be helpful for anyone interested in microsoft outlook. Course Highlights Certified Diploma in Microsoft Outlook 2007 is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Microsoft Outlook 2007 into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 23 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Microsoft Outlook 2007 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Microsoft Outlook 2007 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Microsoft Outlook 2007 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Outlook 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Certificate in Microsoft Outlook 2007 for Beginners 00:00:00 Microsoft Outlook 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Customizing Outlook 01:00:00 Module Three - Adding Word Elements to an E-mail 01:00:00 Module Four - Customizing Your Profile 01:00:00 Module Five - Advanced E-Mail Tasks 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More with Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Managing Outlook Data, Part One 01:00:00 Module Eleven - Managing Outlook Data, Part Two 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Outlook 2007 Advanced CPD & IAO Accredited 00:00:00 Mock Exam Mock Exam- Certified Diploma in Microsoft Outlook 2007 00:30:00 Final Exam Final Exam- Certified Diploma in Microsoft Outlook 2007 00:30:00