9706 Mac courses in Linlithgow delivered On Demand

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Driver Safety Awareness Certificate Overview Ever feel a little nervous behind the wheel? Imagine cruising the roads with confidence, knowing you have the skills to handle any situation. The Driver Safety Awareness Certificate equips you with the knowledge and techniques to become a safe and responsible driver. This program dives deep into the essentials of safe driving on UK roads. Learn to navigate traffic signs and markings with ease. Master the art of pre-drive vehicle checks, ensuring your car is in tip-top shape before hitting the road. Develop defensive driving tactics that keep you in control, even in challenging situations. The program even explores the impact of health on driving performance and equips you with the knowledge to handle breakdowns and accidents calmly. By the end of this course, you'll be a more confident and capable driver, ready to tackle any journey with peace of mind. The Driver Safety Awareness Certificate is your gateway to a lifetime of safe and enjoyable driving experiences. Why You Should Choose Driver Safety Awareness Certificate Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Driver Safety Awareness Certificate is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Driver Safety Awareness Certificate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Driver Safety Awareness Certificate Introduction to Safe Driving 00:13:00 Reading the Signals and Marks on the Road 00:21:00 Pre-Journey Safety Check (Vehicle and Driver) 00:19:00 Safe Driving Tactics for Driving in the UK 00:11:00 Driving in Poor Condition 00:15:00 Driving and Human Health 00:15:00 In the Events of Accidents and Breakdowns 00:17:00 Laws and Policies Involving Road Safety 00:28:00

Overview Grow your PAT testing expertise to ensure all your business electrical appliances are safe for use by taking this Portable Appliance Testing (PAT) Course.  PAT testing prevents electrical accidents in the workplace and saves you money in the long run. This Portable Appliance Testing (PAT) Course will provide you with a comprehensive introduction to PAT. From the exclusive lectures, you'll learn the process of reducing and controlling risks and the instruments for testing and equipment inspection. Furthermore, into the course, you'll be taken through electrical installation testing, safety precautions in electrical testing, reporting and record-keeping.  Learning Outcomes Understand the legal requirements for PAT testing Know the process of reducing and controlling appliance risks Determine how to inspect tools and equipment Broaden your knowledge of electrical installation testing Learn about the safety precautions in electrical testing Why You Should Choose Portable Appliance Testing (PAT) Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Portable Appliance Testing (PAT) Course is for anyone interested in gaining the relevant skills in PAT testing. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Portable Appliance Testing (PAT) Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £52,500 annually.  Portable Appliance Testing (PAT) Module 01: Introduction to PAT 00:21:00 Module 02: Relevant Statutory Provisions for PAT 00:17:00 Module 03: Risk Assessment 00:26:00 Module 04: Reducing and Controlling Risks 00:13:00 Module 05: Electrical Units and Appliance Classification 00:31:00 Module 06: Initial Visual Examination 00:26:00 Module 07: Instruments for Testing and Equipment Inspection 00:16:00 Module 08: Electrical Installation Testing 00:55:00 Module 09: Safety Precautions in Electrical Testing 00:13:00 Module 10: Reporting and Record-keeping 00:13:00 Assignment Assignment - Portable Appliance Testing (PAT) 02:00:00

Course Overview As English is an international language, proficiency in this subject helps you both in your personal life and professional life. Develop a solid foundation in English with the Functional Skills English level 2 course. Within a few steps, this curse will take your English skills to the next level. In this Functional skills English level 2 course, first you will develop a clear understanding of English grammar. Then the detailed lessons will educate you on the basic sentence structure. From the easy-to-follow modules, you will enrich your knowledge of punctuation and capitalisation. In addition, this valuable course will assist you in improving your spelling skills. Finally, you will get introduced to the common mistakes and grasp the strategies to avoid them. This comprehensive Functional skills English level 2 course will assist you in increasing your excellence in the English language. It will give you the opportunity to add a valuable skill set to your resume. So join now and start learning today! What You Will Learn  Get introduced to the basics of English grammar Familiarise yourself with the English sentence structure Learn the principles of forming questions Enrich your knowledge and understanding of punctuation Develop a clear understanding of capitalisation Improve your spelling skills Build the competence to identify and avoid common mistakes Why Should You Choose this Functional skills English level 2 Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Functional Skills English level 2 course is designed for anyone interested in developing their English skills. It will be highly advantageous for aspiring professionals in the relevant industries.  Requirements Our Functional Skills English level 2 course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Functional Skills English level 2 course will assist you in pursuing a career in the relevant fields  English Teacher (Salary Range £40,000-£53,000) Teaching Assistant (Salary Range £19,000-£21,000) Functional skills English level 2 Module 01: Introduction to the Course 00:10:00 Module 02: Basics of Grammar 00:13:00 Module 03: The Basics of Sentence 00:08:00 Module 04: Structure of Sentence 00:16:00 Module 05: Questions 00:11:00 Module 06: Punctuation and Capitalisation 00:21:00 Module 07: Spelling 00:24:00 Module 08: Common Mistakes and Ways to Improve 00:18:00

GDPR Training Course Overview The most significant change to data privacy laws in twenty years is the EU General Data Protection Regulation (GDPR). The Data Protection Act 1998 was amended on May 25, 2018, adding additional duties. As a result, all companies handling personal data are required to comply with the law by being aware of the new guidelines. GDPR Training Course ensures you are well aware and of. You will learn about the latest privacy regulations, significant modifications, and the responsibilities of data controllers and processors in this GDPR training course. Additionally, you will get training on data protection terms and handling sensitive personal data. This course is intended for those who may work for services that handle personal data and who are required to execute changes brought about by the new GDPR law and the Data Protection Act. By the conclusion of the course, you will be able to execute a GDPR compliance plan for your company since you will have a better grasp of what is required of businesses when it comes to handling data security. Why You Should Choose GDPR Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? GDPR Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our GDPR Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. GDPR Training Course Module 01: GDPR Basics GDPR Basics 00:22:00 Module 02: GDPR Explained GDPR Explained 00:17:00 Module 03: Lawful Basis for Preparation Lawful Basis for Preparation 00:29:00 Module 04: Rights and Breaches Rights and Breaches 00:25:00 Module 05: Responsibilities and Obligations Responsibilities and Obligations 00:29:00 Module 06: Ethical and Social Issues and Data Protection Ethical and Social Issues and Data Protection 00:27:00

Manual Handling Training With the help of this manual handling training course, you will learn how to handle materials safely and correctly, as well as how to do risk assessments and make sure that the right controls are in place. Workers in warehouses and factories, manual labourers, delivery drivers, construction workers, and farmhands should take this manual handling course in particular. Over one-third of workplace accidents are thought to be caused by manual handling, which is also the primary source of work-related musculoskeletal disorders. To reduce the danger of injury, all businesses are required by the Manual Handling Operations Regulations 1992 (as amended in 2002) to provide their employees with manual handling training. Managers and supervisors are required to provide health and safety training to their staff in accordance with Section 2 of the Health and Safety at Work Act of 1974 and Regulations 10 and 13 of the Management of Health and Safety at Work Regulations 1999. You will gain essential knowledge from this online course on manual handling to take care of your employees and contribute to the prevention of workplace accidents. Enrol now and get your outcomes right away. Why You Should Choose Manual Handling Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Manual Handling Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Manual Handling Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Manual Handling Training Module 01: Introduction, Legislation and Guidance Introduction, Legislation and Guidance 00:36:00 Module 02: Manual Handling Hazards and Injuries Manual Handling Hazards and Injuries 00:33:00 Module 03: Manual Handling Risk Assessments Manual Handling Risk Assessments 00:24:00 Module 04: Controlling and Reducing the Risks Controlling and Reducing the Risks 00:34:00 Module 05: Safe Lifting Techniques Safe Lifting Techniques 00:22:00

Description Here at iStudy, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. Our aim is to always provide value to our learners with quality courses. Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this Emotional Intelligence and Human Behaviour. The certification that you will receive upon completing this Emotional Intelligence and Human Behaviour will help to boost your resume and will help you stand out among your peers in the competitive job market. Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from iStudy. Enrol now!   Why You Should Choose Emotional Intelligence and Human Behaviour Lifetime access to the course No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential.   Who is this Course for? Emotional Intelligence and Human Behaviour is CPD Qualification Standards and CiQ accredited, and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.   Requirements Our Emotional Intelligence and Human Behaviour is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Module 01: Human Behaviour and Basic Psychological Process Human Behaviour and Basic Psychological Process 00:21:00 Module 02: Evolutionary Perspective of Human Behaviour Evolutionary Perspective of Human Behaviour 00:23:00 Module 03: Human Intelligence Human Intelligence 00:22:00 Module 04: Intelligence Test and Variations in Intelligence Intelligence Test and Variations in Intelligence 00:20:00 Module 05: Learning and Conditioning Learning and Conditioning 00:21:00 Module 06: Language and Communication Language and Communication 00:27:00 Module 07: Introduction to Emotion Introduction to Emotion 00:14:00 Module 08: Emotion Influences Cognition Emotion Influences Cognition 00:19:00 Module 09: Stress, Anger and Conflict Stress, Anger and Conflict 00:40:00 Module 10: Emotional Intelligence Emotional Intelligence 00:23:00 Module 11: Self-Leadership Self-Leadership 00:14:00 Module 12: Neuro-Linguistic Programming (NLP) Neuro-Linguistic Programming (NLP) 00:22:00

Description: When a business is hit by a natural disaster, cybercrime or any other disruptive tragedy, how should the organization react? What if the network infrastructure is taken down? Will the business be able to continue operations? How much will it cost if the business is down during repairs? The answer is found in the vendor-neutral Certified Disaster Recovery Engineer (CDRE) - Complete Video Course. Disaster recovery and business continuity planning is the process of having a professional work with a business to prepare processes, policies and procedures to follow in the event of a disruption. The goal is to keep a business' critical operations running. This Certified Disaster Recovery Engineer (CDRE) - Complete Video Course covers everything you need to know about becoming a certified disaster recovery engineer. In this course you will learn about business impact analysis, risk analysis, BDP strategies, IT recovery strategies, implementation phase, testing and exercise, maintenance and updating, execution phase, cyber attacks, and pandemics. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Disaster Recovery Engineer (CDRE) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Disaster Recovery Engineer (CDRE) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Welcome to Disaster Recovery Training FREE 00:26:00 Business Impact Analysis 00:24:00 Risk Analysis8 00:12:00 BCP Strategies 00:27:00 IT Recovery Strategies 00:27:00 Implementation Phase 00:09:00 Testing and Exercise 00:07:00 Maintenance and Updating 00:06:00 Execution Phase 00:07:00 Mock Exam Mock Exam- Certified Disaster Recovery Engineer (CDRE) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Disaster Recovery Engineer (CDRE) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: It is no secret that one of the essential elements of a well-functioning workplace is for employees to receive regular feedback on their performance. Delivering Constructive Criticism is one of the most challenging things for anyone. The Constructive Criticism Diploma is designed to give you all the valuable knowledge and skills that will assist you with this challenging task. You will learn how criticism works and how to plan and prepare for a critique using methods that will ensure that the person on the receiving end of the criticism is driven to work towards improvement and rectify the mistakes made in the past. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Constructive Criticism Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Constructive Criticism Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Constructive Criticism Diploma Module One: Getting Started 00:05:00 Module Two: When Should Feedback Occur? 00:15:00 Module Three: Preparing and Planning 00:15:00 Module Four: Choosing a Time and Place 00:15:00 Module Five: During the Session (I) 00:15:00 Module Six: During the Session (II) 00:15:00 Module Seven: Setting Goals 00:15:00 Module Eight: Diffusing Anger or Negative Emotions 00:15:00 Module Nine: What Not to Do 00:15:00 Module Ten: After the Session (I) 00:15:00 Module Eleven: After the Session (II) 00:15:00 Module Twelve: Wrapping Up 00:05:00 Mock Exam Mock Exam- Constructive Criticism Diploma 00:20:00 Final Exam Final Exam- Constructive Criticism Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Managing your knowledge within the organization is key for bringing success in business. The main purpose of knowledge management is to shorten organizational discrepancies and take the business performance to the next level. Level 2 Certificate in Knowledge Management will help you with just that. In this course, you will learn about knowledge management, explain the differences between explicit and tacit knowledge, identify various knowledge management theoretical methods, improve efficiency, identify required components, etc. These contents will help you to the total framework, model and hone the skillset to perform at a maximum capacity. Learning Outcomes: Provide information as well as knowledge management Elaborate the variation between explicit as well as implicit knowledge Recognise different knowledge management theoretical formats Decode the way a precisely executed knowledge management program can develop proficiency Describe the steps for employing a new knowledge management program in an organization. Identify the required components for implementing a knowledge management framework within an organization. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Knowledge Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Knowledge Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Definitions 00:30:00 The Business Case for Knowledge Management 01:00:00 The Knowledge Management Mix 01:00:00 The Knowledge Management Framework 00:45:00 ITandD's Conundrum 00:15:00 Knowledge Management Models 01:00:00 The Knowledge Management Toolkit 01:00:00 Implementing Knowledge Management Initiatives 01:00:00 Mock Exam Mock Exam- Level 2 Certificate in Knowledge Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Knowledge Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00