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Discover the essential skills and strategies for launching and managing a successful business venture with our comprehensive Entrepreneurship and Business Start-Up Essentials course. From idea generation to sustainability, master market analysis, financial planning, legalities, sales, marketing, team building, and more. Get ready to embark on your entrepreneurial journey with confidence!

Certainly! Here's a metadata description for the "Art Curation Essentials Training" course: **Meta Description:** Explore the intricate world of art curation with our "Art Curation Essentials Training" course. From selecting and acquiring artworks to designing impactful exhibitions, delve into the principles of curatorial practices. Navigate challenges, embrace digital curation, and master marketing strategies. Gain hands-on experience in exhibition installation and conservation. Equip yourself with the skills needed for team management, collaboration, and sustainability. Immerse in the digital age of curation and finalize your learning with a curated exhibition project. Elevate your expertise in this comprehensive course, shaping you into a proficient art curator for the contemporary cultural landscape.

This driver CPC course Vehicle Roadworthiness & Load Safety is suitable for LGV drivers only and will cover: Requirements, Walk Around Checks, Legal Requirements, Additional Checks, Safety Equipment, Defect Reporting, Maintenance, Prohibitions, Considerations Before Loading, Overloading, Load Distribution, Load Security, Vehicle Dimensions, Loading Equipment.

Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: List VMware Telco Cloud Automation deployment options and procedures Define Infrastructure Automation and describe infrastructure deployment Describe the VMware Telco Cloud Automation infrastructure settings Configure containers as a service functionality Describe partner integration options and procedures Instantiate network services and network functions Describe the authorization model of VMware Telco Cloud Automation Define platform life cycle management (LCM) for VMware Telco Cloud Automation Enumerate troubleshooting concepts and day two operations for VMware Telco Cloud Automation Describe the use of APIs within VMware Telco Cloud Automation List examples of how VMware Telco Cloud Automation can be used in a CICD environment This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Automation environment. In this course, you are introduced to VMware Telco Cloud Automation infrastructure settings, deployment options and procedures. You will explore containers as a service and understand the workflow details of partner integration processes. You will learn about infrastructure automation and its importance in VMware Telco Cloud Automation. You will onboard and instantiate network functions and network services using hands-on lab exercises.In addition, this course teaches life cycle management workflows as well as several types of technical problems in VMware Telco Cloud Automation, which you will identify, analyze, and solve through a systematic process. Course Introduction Introductions and course logistics Course objectives VMware Telco Cloud Automation Installation Describe day zero operations for VMware Telco Cloud Automation Describe the VMware Telco Cloud Automation architecture List the steps to perform VMware Telco Cloud Automation deployment List the steps to perform VMware Telco Cloud Automation control plane integration Describe VMware Telco Cloud Automation control plane scaling Describe the requirements for other applications such as vRealize Orchestrator and Harbor Describe where, when, and how to use VMware Telco Cloud Automation tagging Day 1 Operations: Infrastructure Automation Describe infrastructure automation List the use cases of infrastructure automation List the benefits of infrastructure automation Describe the infrastructure requirements of infrastructure automation Describe the infrastructure automation domains List the steps to deploy an infrastructure using infrastructure automation Day 1 Operations: Infrastructure Settings Describe the VMware Telco Cloud Automation infrastructure options Describe VMware Telco Cloud Automation infrastructure requirements Outline the role of virtual infrastructure and VMware Telco Cloud Automation Identify the benefits of public and private infrastructures List the steps to integrate a VM-based virtual infrastructure List the steps to integrate a container-based virtual infrastructure Describe private infrastructure requirements Day 1 Operations: Containers as a Service Define containers as a service (CaaS) List the challenges of CNF deployment without automation Describe the Kubernetes and Tanzu Kubernetes Grid architectures List steps to create a Kubernetes cluster template Describe the process for deploying node pools and groups List the steps to support anti-affinity of workload cluster nodes Describe cluster monitoring List CaaS scale options Day 1 Operations: Partner Integration Describe partner integration and the types of partners Describe Harbor and the various Harbor platforms List the steps to interface with a Harbor platform Compare and contrast specialized VNF managers (S-VNFMs) and generic VNF managers (G-VNFMs) Explain how to add an S-VNFM Define S-VNFM use cases List the benefits and challenges of using Airgap Day 1 Operations: Network Functions ad Network Services Describe the roles of network services and network functions List the types of descriptors Describe the role of TOSCA Describe the role of onboarding List the steps to onboard network functions and network services Examine the results of the onboarding process List the steps to instantiate network functions and network services Examine the results of the instantiation process Day 2 Operations: Authorization Model Explain the resources that can be accessed in vSphere Define the role of a vCenter Server system in credential management Define the role of Keycloak in credential management Describe the procedures to create, delete, and modify rules using vCenter Server Explain how to control and verify access to vSphere resources List the roles in VMware Telco Cloud Automation Explain the tasks and list the levels of permissions needed in VMware Telco Cloud Automation List all the permissions and filters that can be implemented in VMware Telco Cloud Automation Day 2 Operations: Life Cycle Management Explain the life cycle stages in VMware Telco Cloud Automation control plane Explain the life cycle stages in VMware Telco Cloud Automation Define an upgrade schedule Apply an upgrade schedule for life cycle management of the VMware Telco Cloud Automation control plane Apply an upgrade schedule for life cycle management in VMware Telco Cloud Automation Describe network function and network service life cycle management events Execute network function and network service healing Perform network function and network service termination Day 2 Operations: Troubleshooting List the components of the VMware Telco Cloud Automation dashboard Explain the features of fault management in VMware Telco Cloud Automation Explain the features of performance management in VMware Telco Cloud Automation Describe the use of fault management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of performance management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of CCLI for troubleshooting Define the procedures to integrate vRealize Operations Manager with VMware Telco Cloud Automation Describe how to use vRealize Operations Day Two Operations: API Management Define the VMware Telco Cloud Automation API Explain the API architecture Describe VMware Telco Cloud Automation API use cases Describe how to request security tokens for implementation Explain how to implement commands through external systems using APIs Day Two Operations: Continuous Integration and Continuous Delivery Describe continuous integration and continuous delivery (CICD) List the benefits and challenges of CICD Describe how VMware Telco Cloud Automation can be used in a CICD environment Explore VMware Telco Cloud Automation CICD examples

Duration 4 Days 24 CPD hours This course is intended for Storage and virtual infrastructure consultants, solution architects, and administrators who are responsible for production support and administration of VMware vSAN 8.0. Overview By the end of the course, you should be able to meet the following objectives: Describe vSAN concepts Detail the underlying vSAN architecture and components Explain the key features and use cases for vSAN Identify requirements and planning considerations for vSAN clusters Explain the importance vSAN node hardware compatibility Describe the different vSAN deployment options Explain how to configure vSAN fault domains Detail how to define and create a VM storage policy Discuss the impact of vSAN storage policy changes Detail vSAN resilience and data availability Describe vSAN storage space efficiency Explain how vSAN encryption works Detail VMware HCI Mesh™ technology and architecture Detail vSAN File Service architecture and configuration Describe how to setup a stretched and a two-node vSAN cluster Describe vSAN maintenance mode and data evacuation options Define the steps to shut down a vSAN cluster for maintenance Explain how to use proactive tests to check the integrity of a vSAN cluster Use VMware Skyline Health™ for monitoring vSAN health Use VMware Skyline Health to investigate and help determine failure conditions Discuss vSAN troubleshooting best practices Describe vSAN Express Storage Architecture™ concepts During this course, you will gain the knowledge, skills, and tools to plan and deploy a VMware vSAN? cluster. You will learn about managing and operating vSAN. This course focuses on building the required skills for common Day-2 vSAN administrator tasks such as vSAN node management, cluster maintenance, security operations, troubleshooting and advanced vSAN cluster operations. You will learn these skills through the completion of instructor-led activities and hands-on lab exercises. Course Introduction Introduction and course logistics Course objectives Introduction to vSAN Describe vSAN architecture Describe the vSAN software components: CLOM, DOM, LSOM, CMMDS, and RDT Identify vSAN objects and components Describe the advantages of object-based storage Describe the difference between All-Flash and Hybrid vSAN architecture Explain the key features and use cases for vSAN Discuss the vSAN integration and compatibility with other VMware technologies Planning a vSAN Cluster Identify requirements and planning considerations for vSAN clusters Apply vSAN cluster planning and deployment best practices Determine and plan for storage consumption by data growth and failure tolerance Design vSAN hosts for operational needs Identify vSAN networking features and requirements Describe ways of controlling traffic in a vSAN environment Recognize best practices for vSAN network configurations Deploying a vSAN Cluster Recognize the importance of hardware compatibility Ensure the compatibility of driver and firmware versioning Use tools to automate driver validation and installation Apply host hardware settings for optimum performance Use VMware vSphere© Lifecycle ManagerTM to perform upgrades Deploy and configure a vSAN Cluster using the Cluster QuickStart wizard Manually configure a vSAN Cluster using VMware vSphere© Client? Explain and configure vSAN fault domains Using VMware vSphere© High Availability with vSAN Understand vSAN Cluster maintenance capabilities Describe the difference between implicit and explicit fault domains Create explicit fault domains vSAN Storage Policies Describe a vSAN object Describe how objects are split into components Explain the purpose of witness components Explain how vSAN stores large objects View object and component placement on the vSAN datastore Explain how storage policies work with vSAN Define and create a virtual machine storage policy Apply and modify virtual machine storage policies Change virtual machine storage policies dynamically Identify virtual machine storage policy compliance status vSAN Resilience and Data Availability Describe and configure the Object Repair Timer advanced option Plan disk replacement in a vSAN cluster Plan maintenance tasks to avoid vSAN object failures Recognize the importance of managing snapshot utilization in a vSAN cluster Managing vSAN Storage Space Efficiency Discuss deduplication and compression techniques Understand deduplication and compression overhead Discuss compression only mode Configure erasure coding Configure swap object thin provisioning Discuss reclaiming storage space with SCSI UNMAP Configure TRIM/UNMAP vSAN Security Operations Identify differences between VM encryption and vSAN encryption Perform ongoing operations to maintain data security Describe the workflow of data-in transit encryption Identify the steps involved in replacing Key Management Server vSAN HCI Mesh Understand the purpose of vSAN HCI Mesh Detail vSAN HCI Mesh technology and architecture Perform mount and unmount of a remote datastore vSAN File Service and iSCSI Target Service Understand the purpose of vSAN File Services Detail vSAN File Services architecture Configure vSAN File Shares Describe vSAN iSCSI Target Service vSAN Stretched and Two Node Clusters Describe the architecture and uses case for stretched clusters Detail the deployment and replacement of a vSAN witness node Describe the architecture and uses case for two-node clusters Explain storage policies for vSAN stretched cluster vSAN Cluster Maintenance Perform typical vSAN maintenance operations Describe vSAN maintenance modes and data evacuation options Assess the impact on cluster objects of entering maintenance mode Determine the specific data actions required after exiting maintenance mode Define the steps to shut down and reboot hosts and vSAN clusters Use best practices for boot devices Replace vSAN nodes vSAN Cluster Monitoring Describe how the Customer Experience Improvement Program (CEIP) enables VMware to improve products and services Use VMware Skyline Health for monitoring vSAN cluster health Manage alerts, alarms, and notifications related to vSAN in VMware vSphere© Client? Create and configure custom alarms to trigger vSAN health issues Use IOInsight metrics for monitoring vSAN performance Use a vSAN proactive test to detect and diagnose cluster issues vSAN Troubleshooting Use a structured approach to solve configuration and operational problems Apply troubleshooting methodology to logically diagnose faults and optimize troubleshooting efficiency Use VMware Skyline Health to investigate and help determine failure conditions Explain which log files are useful for vSAN troubleshooting vSAN Express Storage Architecture Understand the purpose of vSAN Express Storage Architecture Describe the vSAN Express Storage Architecture components Identify Storage Policy differences Understand compression and encryption operation differences

Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: List VMware Telco Cloud Automation deployment options and procedures Describe the VMware Telco Cloud Automation infrastructure settings Configure Containers as a Service (CaaS) functionality Describe partner integration options and procedures Define zero-touch provisioning and describe infrastructure deployment Instantiate network services and network functions Describe the authorization model of VMware Telco Cloud Automation Define platform life cycle management (LCM) for VMware Telco Cloud Automation Enumerate troubleshooting concepts and day-two operations for VMware Telco Cloud Automation Describe the use of APIs within VMware Telco Cloud Automation List examples of how VMware Telco Cloud Automation can be used in a CICD environment This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud AutomationTM environment. In this course, you are introduced to VMware Telco Cloud Automation infrastructure settings, deployment options, and procedures. You explore Containers as a Service and understand the workflow details of Partner Integration processes. You are introduced to zero-touch provisioning and its importance in VMware Telco Cloud Automation. You onboard and instantiate network functions and network services using hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives VMware Telco Cloud Automation Installation Describe day-zero operations for VMware Telco Cloud Automation Describe the VMware Telco Cloud Automation architecture List the steps to perform VMware Telco Cloud Automation deployment List the steps to perform VMware Telco Cloud Automation control plane integration Describe VMware Telco Cloud Automation control plane scaling Describe the requirements on other applications such as VMware vRealize© Orchestrator? and Harbor Describe where, when, and how to use VMware Telco Cloud Automation tagging Day One Operations: Infrastructure Settings Describe the VMware Telco Cloud Automation infrastructure options Describe VMware Telco Cloud Automation infrastructure requirements Outline the role of virtual infrastructure and TCA Identify the benefits of public versus private infrastructure List the steps to integrate a VM-based virtual infrastructure List the steps to integrate a container-based virtual infrastructure Describe private infrastructure requirements Day One Operations: Containers as a Service Define Containers as a Service (CaaS) List the challenges of CNF deployment without automation Describe the Kubernetes and VMware Tanzu? Kubernetes Grid? architectures Describe supporting technologies like Cluster API List steps to create a Kubernetes cluster template Describe the process for deploying node pools and groups Describe cluster monitoring List CaaS scale options Day One Operations: Partner Integration Describe partner integration and the types of partners Describe Harbor and the various Harbor platforms List the steps to interface with a Harbor platform Compare and contrast specialized VNF managers (S-VNFMs) and generic VNF managers (G-VNFMs) Explain how to add an S-VNFM Define S-VNFM use cases Day One Operations: Zero Touch Provisioning and Infrastructure Deployment Describe zero-touch provisioning List the use cases of zero-touch provisioning List the benefits of zero-touch provisioning Describe the infrastructure requirements of zero-touch provisioning Describe the zero-touch provisioning domains List the steps to deploy an infrastructure using zero-touch provisioning Day One Operations: Network Functions ad Network Services Describe the roles of network services and network functions List the types of descriptors Describe the role of TOSCA Describe the role of onboarding List the steps to onboard network functions and network services Examine the results of the onboarding process List the steps to instantiate network functions and network services Examine the results of the instantiation process Day Two Operations: Authorization Model Explain the resources that can be accessed in vSphere Define the role of a VMware vCenter Server© system in credential management Describe the procedures to create, delete, and modify rules using vCenter Server Explain how to control and verify access to vSphere resources List roles in VMware Telco Cloud Automation Explain the tasks and list the levels of permissions needed in VMware Telco Cloud Automation List all the permissions and filters that can be implemented in VMware Telco Cloud Automation Summarize the role-based access control model of VMware Telco Cloud Automation Day Two Operations: Platform Life Cycle Management Explain the life cycle stages in VMware Telco Cloud Automation control plane Explain the life cycle stages in VMware Telco Cloud Automation Define an upgrade schedule Apply an upgrade schedule to manage life cycle management of the VMware Telco Cloud Automation control plane Apply an upgrade schedule to manage life cycle management of VMware Telco Cloud Automation Describe network function and network service life cycle management events Execute network function and network service healing Set up Network Function and Network Service monitoring Perform Network Function and Network Service termination Day Two Operations: Troubleshooting List the components of the VMware Telco Cloud Automation dashboard Explain the features of fault management in VMware Telco Cloud Automation Explain the features of performance management in VMware Telco Cloud Automation Describe the use of fault management of VMware Telco Cloud Automation for VNFs and CNFs Describe the use of performance management of VMware Telco Cloud Automation for VNFs and CNFs Troubleshoot using tcf_manager, app.log, and web.log Define the procedures to integrate VMware vRealize© Operations Manager? with VMware Telco Cloud Automation Usage of VMware vRealize© Operations? Day Two Operations: API Management Define the VMware Telco Cloud Automation API Explain the API architecture Describe VMware Telco Cloud Automation API use cases Explain how to configure an external REST API Describe how to request security tokens for implementation Explain how to implement commands through external systems using APIs Day Two Operations: Continuous Integration and Continuous Delivery Describe continuous integration and continuous delivery (CICD) List the benefits and challenges of CICD Describe how VMware Telco Cloud Automation can be used in a CICD environment Explore VMware Telco Cloud Automation CICD examples

Duration 5 Days 30 CPD hours This course is intended for System administrators System engineers Overview By the end of the course, you should be able to meet the following objectives: Install and configure ESXi hosts Deploy and configure vCenter Use the vSphere Client to create the vCenter inventory and assign roles to vCenter users Configure vCenter High Availability Create and configure virtual networks using vSphere standard switches and distributed switches Create and configure datastores using storage technologies supported by vSphere Use the vSphere Client to create virtual machines, templates, clones, and snapshots Configure and manage a VMware Tools Repository Create content libraries for managing templates and deploying virtual machines Manage virtual machine resource use Migrate virtual machines with vSphere vMotion and vSphere Storage vMotion Create and configure a vSphere cluster that is enabled with vSphere High Availability and vSphere Distributed Resource Scheduler Manage the life cycle of vSphere to keep vCenter, ESXi hosts, and virtual machines up to date Configure and manage vSphere networking and storage for a large and sophisticated enterprise Use host profiles to manage VMware ESXi host compliance Monitor the vCenter, ESXi, and VMs performance in the vSphere client This five-day, extended hour course takes you from introductory to advanced VMware vSphere© 8 management skills. Building on the installation and configuration content from our best-selling course, you will also develop advanced skills needed to manage and maintain a highly available and scalable virtual infrastructure. Through a mix of lecture and hands-on labs, you will install, configure, and manage vSphere 7. You will explore the features that build a foundation for a truly scalable infrastructure and discuss when and where these features have the greatest effect. This course prepares you to administer a vSphere infrastructure for an organization of any size using vSphere 8, which includes VMware ESXi? 8 and VMware vCenter Server© 8. Course Introduction Introductions and course logistics Course objectives vSphere and Virtualization Overview Explain basic virtualization concepts Describe how vSphere fits in the software-defined data center and the cloud infrastructure Recognize the user interfaces for accessing vSphere Explain how vSphere interacts with CPUs, memory, networks, storage, and GPUs Install an ESXi host vCenter Management Recognize ESXi hosts communication with vCenter Deploy vCenter Server Appliance Configure vCenter settings Use the vSphere Client to add and manage license keys Create and organize vCenter inventory objects Recognize the rules for applying vCenter permissions View vSphere tasks and events Create a vCenter backup schedule Recognize the importance of vCenter High Availability Explain how vCenter High Availability works Deploying Virtual Machines Create and provision VMs Explain the importance of VMware Tools Identify the files that make up a VM Recognize the components of a VM Navigate the vSphere Client and examine VM settings and options Modify VMs by dynamically increasing resources Create VM templates and deploy VMs from them Clone VMs Create customization specifications for guest operating systems Create local, published, and subscribed content libraries Deploy VMs from content libraries Manage multiple versions of VM templates in content libraries Configure and Manage vSphere Networking Configure and view standard switch configurations Configure and view distributed switch configurations Recognize the difference between standard switches and distributed switches Explain how to set networking policies on standard and distributed switches Configure and Manage vSphere Storage Recognize vSphere storage technologies Identify types of vSphere datastores Describe Fibre Channel components and addressing Describe iSCSI components and addressing Configure iSCSI storage on ESXi Create and manage VMFS datastores Configure and manage NFS datastores Discuss vSphere support for NVMe and iSER technologies Managing Virtual Machines Recognize the types of VM migrations that you can perform within a vCenter instance and across vCenter instances Migrate VMs using vSphere vMotion Describe the role of Enhanced vMotion Compatibility in migrations Migrate VMs using vSphere Storage vMotion Take a snapshot of a VM Manage, consolidate, and delete snapshots Describe CPU and memory concepts in relation to a virtualized environment Describe how VMs compete for resources Define CPU and memory shares, reservations, and limits Recognize the role of a VMware Tools Repository Configure a VMware Tools Repository Recognize the backup and restore solution for VMs vSphere Monitoring Monitor the key factors that can affect a virtual machine's performance Describe the factors that influence vCenter performance Use vCenter tools to monitor resource use Create custom alarms in vCenter Describe the benefits and capabilities of VMware Skyline Recognize uses for Skyline Advisor Pro Deploying and Configuring vSphere Cluster Use Cluster Quickstart to enable vSphere cluster services and configure the cluster View information about a vSphere cluster Explain how vSphere DRS determines VM placement on hosts in the cluster Recognize use cases for vSphere DRS settings Monitor a vSphere DRS cluster Describe how vSphere HA responds to different types of failures Identify options for configuring network redundancy in a vSphere HA cluster Recognize the use cases for various vSphere HA settings Configure a cluster enabled for vSphere DRS and vSphere HA Recognize when to use vSphere Fault Tolerance Describe the function of the vCLS Recognize operations that might disrupt the healthy functioning of vCLS VMs ESXi Operations Use host profiles to manage ESXi configuration compliance Recognize the benefits of using configuration profiles Managing the vSphere Lifecycle Generate vCenter interoperability reports Recognize features of vSphere Lifecycle Manager Describe ESXi images and image depots Enable vSphere Lifecycle Manager in a vSphere cluster Validate ESXi host compliance against a cluster image and remediate ESXi hosts using vSphere Lifecycle Manager Describe vSphere Lifecycle Manager automatic recommendations Use vSphere Lifecycle Manager to upgrade VMware Tools and VM hardware Network Operations Configure and manage vSphere distributed switches Describe how VMware vSphere Network I/O Control enhances performance Define vSphere Distributed Services Engine Describe the use cases and benefits of vSphere Distributed Services Engine Storage Operations Describe the architecture and requirements of vSAN configuration Describe storage policy-based management Recognize components in the vSphere Virtual Volumes architecture Configure Storage I/O Control

Cement your place in the travel and tourism industry and develop the fundamental knowledge to kickstart your career with this best-selling course. This Travel and Tourism course is the ultimate learning experience for those who are new to this sector and require entry-level knowledge. You will cover all aspects of tourism and hospitality, including travel management, travel agencies, the role and responsibilities of a travel sales consultant, and tour operations. You will also learn about key tourism destinations. Throughout this certificate program, you will develop fundamental hospitality management skills, which will help you to fast track your career in this industry. Learning Objectives A sweeping overview of the modern travel and tourism industry The development of the travel & tourism industry in recent years Understanding the influence of environmental awareness and the creation of competitive tourism products Get introduced to the more intense and complex travel industry issues Explore the various roles and responsibilities of the travel organizers Planning and organizing national and international tour operations understanding the value of valuable marketing in travel and tourism Consideration of transportation options and logistics The importance of sustainable tourism and environmental awareness Crisis management and public awareness in travel and tourism The basics of establishing and running a successful travel business Deliver excellent, high-quality customer service for each client Shopping pitfalls, including food and dining tips Who is this Course for? Our Travel & Tourism Diploma is an introductory course that will benefit beginners and industry professionals alike. Those who are looking to break into the travel and tourism industry can use this Certificate of Achievement to help them gain the practical knowledge required to secure a position in this field. This distance learning course offers flexible studying and comprehensive training modules that can be accessed anywhere with a Wi-Fi connection. There are no entry requirements and learners of all levels can enrol. Entry Requirement: This course is available to all learners, of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, this diploma course will help learners to secure a position in the following careers: Travel Agent Business Travel Consultant Tour Guide Holiday Representative Accommodation Booker Concierge Manager Travel Sales Advisor Travel Specialist Cruise Ship Director Information Clerk Recreation Worker Tour and Travel Guide Course Curriculum Module 01: An Introduction to Travel & Tourism An Introduction to Travel & Tourism 00:30:00 Assessment Module 01 Module 01 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 02: The Business of Travel and Tourism The Business of Travel and Tourism 00:15:00 Assessment Module 02 Module 02 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 03: Marketing to the Traveling Public Marketing to the Traveling Public 00:20:00 Assessment Module 03 Module 03 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 04: Characteristics of Travel and Tourism Organisations Characteristics of Travel and Tourism Organisations 00:15:00 Assessment Module 04 Module 04 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 05: Career Development within the Industry Career Development within the Industry 00:15:00 Assessment Module 05 Module 05 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 06: Sustainable Tourism Sustainable Tourism 00:20:00 Assessment Module 06 Module 06 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 07: Sociocultural Impacts of Travel and Tourism Sociocultural Impacts of Travel and Tourism 00:20:00 Assessment Module 07 Module 07 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 08: Environmental Impacts of Tourism Environmental Impacts of Tourism 00:15:00 Assessment Module 08 Module 08 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 09: Social Media and Tourism Marketing Social Media and Tourism Marketing 00:10:00 Assessment Module 09 Module 09 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 10: Tourism and UK Tourism and UK 00:10:00 Assessment Module 10 Module 10 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Recommended Reading Recommended Reading - Travel & Tourism Diploma 2 weeks, 1 day Order Your Certificate

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support