356 Literature courses

Protocol for Pusher Syndrome in Stroke Aims to  This intermediate-level course is designed for therapists who are interested in knowledge of updated research to guide best practices for the management of the patient with controversies pushing after stroke. Prevalence, expected outcomes and limitations to progress and discharge planning with this population will be reviewed. In addition, an evidence-based assessment specific to controversies pushing will be introduced and demonstrated. Finally, current literature will be provided on treatment and the instructor will guide participants regarding best practices for optimal outcomes. Learning Objectives At the end of this course, the participant will be able to: Define “contraversive pushing” and discuss the documented pathophysiology behind this phenomenon. Identify updated research on the prevalence of pushing, expected outcomes, and how this affects the management of this population. Explain research available on treatment for controversies pushing. Prevalence, outcomes, and limitations to management Assessment using the Burke Lateropulsion Scale Apply research to demonstrate techniques for effective treatment strategies for contraversive pushing. Who Should Enroll Physiotherapist Neuromuscular specialists Nurses Occupational Therapist CPD Credit Hours 2. hours Resources 1-Month Access to Learning Resources Downloadable Course Material CPD Certificate Presenter Speaker Bio: Jaime Gillespie, PT, DPT Jaime graduated from University of Kansas Medical Center in 2010 with a Doctorate in Physical Therapy. Currently, she is practicing as a Research Physical Therapist for the Baylor Scott & White Research Institute with an innovative team focused on advancement of research in neurological rehabilitation and medicine. For 11 years prior, she practiced in inpatient rehabilitation at Baylor Scott & White Institute for Rehabilitation primarily working with patients with stroke. She has taught multiple continuing education courses at BSWIR on the management of the patient post-stroke and acts as a mentor across the continuum. Additionally, Jaime teaches as an adjunct instructor for neurological courses at Texas Women’s University in the Doctorate of Physical Therapy program. She has education in Neuro-IFRAH and advanced certification from Ekso Bionics to treat patients using the robotic exoskeleton. Jaime’s current and past research efforts and publications have emphasis in areas including rehabilitation health literacy, post-stroke and post-SCI rehabilitation. Nationally, Jaime has presented invited presentations, scientific posters, and educational symposiums in various conferences including Combined Sections Meeting and the American Congress of Rehabilitative Medicine. Jaime is passionate about working with the neurological population as well as advancing research to improve outcomes for these patients.

Advance Cardiac Rehabilitation Physiotherapy Protocol Aims To The care of patients with heart failure costs the United States $32 billion annually. The body of evidence supporting exercise therapy for this patient population is growing. This course will provide a broad overview of heart failure pathophysiology including an explanation of the difference between diastolic and systolic heart failure. A primary focus of the course will be to highlight the common findings on a physical therapy examination seen in patients with heart failure. The course will conclude with the application of the literature to prescribing exercise in this patient population that can be applied across the continuum of care. Attendees will learn practical applications of the patient examination and current evidence that can be applied immediately to their clinical setting. The aim of the cardiac rehabilitation physiotherapy as follow; Pathophysiology of heart failure Difference between diastolic and systolic heart failure Cardio Physical Therapy Examination Cardio Physical Therapy intervention Criteria for terminating physiotherapy intervention in cardiac patient Learning Objective  Explain the pathophysiology of heart failure. Recognize the difference between diastolic and systolic heart failure. Describe the clinical decision-making involved in the physical therapist examination. Create evidence-based exercise prescriptions for patients with heart failure throughout the stages of the disease. Recognize indications for termination of exercise. Who Should Enroll Physiotherapist Occupational Therapist Sports Physiologist Athletic Trainer Nurses CPD Credit Hours 2 Hours Resources 1-Month Access to Learning Resources Downloadable Course Material CPD Certificate Author Presenter: Jackie Mulgrew, PT, DPT, CCS Jackie Mulgrew PT, DPT, CCS is a graduate of Liverpool University, England. Jackie brings 23 years of acute care experience to this course, having worked in major acute care hospitals in England and the USA. Currently employed at Massachusetts General Hospital as a Cardiovascular and Pulmonary Board Certified Clinical Specialist, she specializes in the care of cardiac medical and surgical patients and is responsible for the clinical and professional development of the physical therapy staff. Jackie has facilitated cardiopulmonary tutorial sessions at Simmons College and the Institute for Health Professions in Boston and has lectured for Boston University’s graduate program in physical therapy. For the last 6 years, Jackie has taught acute care physical therapy around the country. Jackie is the author of Circulatory Assist Devices in the Acute Care Handbook and her clinical interests include heart failure, mechanical circulatory support, and exercise testing.

Τhis is a customised course offered only to advanced adult learners who speak and write Greek in an advanced or proficient level. The course is supported by readers, newspaper articles, audio and video files.

LOOKING FOR:  MIDDLE GRADE, YOUNG ADULT & ADULT FICTION AS WELL AS NON-FICTION FOR ALL AGES Prior to joining DKW in 2023, Camille worked at David Higham Associates as Agent’s Assistant to Jane Gregory and in the Children’s Translation Rights team. She has also worked in editorial for an academic publisher, in rights and marketing for an audiobook publisher and as an intern at Felicity Bryan Literary Agency. Camille loves engaging with narratives on a structural level in order to draw out their best qualities. Camille has an MSc in Publishing from Edinburgh Napier University and an MA in English Literature from the University of Edinburgh. She was Secretary of the Association of Authors’ Agents, as well as Co-Chair for the AAA’s Bridge Committee for early career agents and assistants, from late 2021 to early 2024. She also previously volunteered at the Story Museum in Oxford. Camille is looking to grow her list with a particular focus on middle grade, young adult and adult/crossover fiction, as well as non-fiction for all ages. Books that she has loved and that speak to her taste include Lockwood and Co by Jonathan Stroud (MG), I’ll Give You The Sun by Jandy Nelson (YA), Fourth Wing by Rebecca Yarros (crossover) and Every Summer After by Carley Fortune (adult). For more information, please visit Camille's page on the Diamond Kahn Woods Literary Agency website. Camille would like you to submit a covering letter, 1 - 2 page synopsis and the first 5,000 words of your manuscript in a single Word document.  (In addition to the paid sessions, Camille is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 17th September 2025

In the heart of the UK, where history and literature have woven tales for centuries, the canvas of imagination awaits you. Are you passionate about storytelling? Dive into the intricate world of "creative writing", bringing tales to life, mastering genres and captivating readers. This Creative Writing (Fiction, Horror, Novel, Short Stories, Thriller, Drama and Comedy) bundle comprises eight meticulously designed courses tailored to fuel your passion and enhance your prowess in crafting tales. With courses ranging from Fiction, Horror, Novel, and Short Stories, to Thriller, Writing Storybooks For Children, Crime Fiction Level 2, and a Diploma in Drama and Comedy Writing, you're poised to explore the vast expanse of creative realms. In this digital age, the written word holds unparalleled power. The purpose of these courses is to refine and hone your inherent writing skills, expand your understanding of different genres, and provide you with the theoretical knowledge to weave riveting tales, irrespective of the medium. This bundle is dedicated to evolving your "creative writing" journey, ensuring you're adept at painting words across any canvas. Do you have a story to tell? Then, take this 8-course bundle now that has everything you need to take your writing to the next level! List of Courses Offered: Creative Writing Course - Fiction Creative Writing Course - Horror Creative Writing Course - Novel Creative Writing Course - Short Stories Creative Writing Course - Thriller Creative Writing Course: Writing Storybooks For Children Crime Fiction Writing Certificate Level 2 Diploma in Drama and Comedy Writing Learning Outcomes Understand and differentiate between various genres of "creative writing". Craft compelling narratives tailored for different mediums, from novels to short stories. Dive deep into the psychology of horror and thriller, creating suspense and intrigue. Develop skills to pen heart-warming stories for children, capturing their imagination. Gain insights into crime fiction, unravelling mysteries and weaving gripping plots. Master the nuances of drama and comedy, understanding their impact on readers. Fiction Course: Unlock the secrets to compelling storytelling in the realm of fiction. Horror Course: Dive into the darkest corners of "creative writing" and learn the art of spine-chilling tales. Novel Course: Embark on an epic journey of crafting long, immersive narratives. Short Stories Course: Master the art of concise, impactful, and riveting tales. Thriller Course: Learn to keep readers on the edge with suspense-filled narratives. Storybooks For Children: Delight young minds with enchanting tales and whimsical adventures. Crime Fiction Level 2: Delve into mysteries, red herrings, and thrilling narratives. Drama and Comedy Diploma: Balance emotions, humour, and tension in your "creative writing" endeavours. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring authors and novelists seeking theoretical knowledge in "creative writing". Book enthusiasts looking to transition from readers to writers. Teachers aiming to introduce or improve "creative writing" programmes in educational institutions. Storytellers wishing to explore different writing genres. Anyone passionate about "creative writing" and aiming to enhance their skills. Career path Novelist Screenwriter (Drama and Comedy) Children's Book Author Short Story Writer Horror and Thriller Writer Crime Fiction Author Creative Writing Instructor Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

English language book club to use and improve your English. Qualified and experienced British English teacher.

English language book club to use and improve your English. Qualified and experienced British English teacher.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The United Kingdom boasts a rich and diverse history, with military campaigns and events that have shaped the course of global affairs. According to recent statistics, over 15,000 people are employed in the heritage sector in the UK, highlighting the significance of preserving and understanding our past. Are you captivated by the tales of bygone eras? This comprehensive bundle on Military History offers a unique opportunity to explore the depths of historical events, cultures, and civilisations. You will gain insights into military history, tracing the evolution of warfare, strategies, and tactics across various eras. Additionally, the bundle covers the intriguing fields of medieval history, Egyptology, archaeology, and forensic anthropology. This Diploma in Military History at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Military History Course 02: Medieval History Course 03: Egyptology Course 04: Archaeology Course 05: Forensic Anthropology With a solid foundation in military history, medieval studies, Egyptology, archaeology, and forensic anthropology, you'll be well-equipped to pursue a rewarding career in academia, museums, heritage organisations, or related industries. Invest in your future and unlock a world of opportunities where you can contribute to the preservation and exploration of our rich cultural heritage. Enrol now! Learning Outcomes of Military History Develop a comprehensive understanding of military history and its global implications. Gain insights into medieval history and its cultural significance. Learn about the ancient Egyptian civilization through the study of Egyptology. Understand archaeological methods and techniques for excavation and artifact analysis. Acquire knowledge of forensic anthropology and its role in historical investigations. Enhance critical thinking and analytical skills in historical research. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Military History Get a free student ID card with Military History Training program (£10 postal charge will be applicable for international delivery) The Military History is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Military History course materials The Military History comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Course 01: Military History Module 1: Introduction to Military History Module 2: Theories of Warfare Module 3: Military Weaponry and Aviation Module 4: Naval Warfare Module 5: Ground Warfare and Military Technology Module 6: The World Wars Module 7: The British Military History Module 8: Leadership and Command in War Course 02: Medieval History Module 01: Timeline Of The Middle Ages Module 02: The Kings And The Vikings Module 03: Byzantine Empire: Survival, Revival And Collapse Module 04: The Christian World Module 05: Heresy To Christianity Module 06: The Islamic World Module 07: Medieval Life And Means Of Living Module 08: Women In The Medieval Era Module 09: Literature Module 10: Art And Architecture Module 11: Magic And Science Module 12: Military And Warfare Module 13: The Emergence Of State Power Module 14: Mediaeval Calamities: The Great Famine And The Black Death Course 03: Egyptology Module 01: Introduction To Egyptology Module 02: The Dynasties Of Ancient Egypt Module 03: Gods And Goddesses Module 04: Art Of Ancient Egyptian Module 05: Architecture Of Ancient Egypt Module 06: Pharaoh, Government And Society Module 07: Living In Ancient Egypt Module 08: Language, Writing And Numeral System Module 09: Trade And Military Force Of Ancient Egypt =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: History buffs Military enthusiasts Future archaeologists Aspiring forensic scientists Anyone curious about war Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Museum curator History teacher Archaeologist Forensic scientist Military analyst Researcher Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Military History at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

Forensic Psychology is the field that uses psychological knowledge to legal matters, both in the criminal and civil arenas. The Forensic Science and Profiling Diploma course teaches you how to apply psychological theories to explain criminal behaviour. For explaining criminal behaviour, you first need to know about their psychology. The course presents several psychological theories. You will understand the psychology of a psychopath, offender or mentally ill person. The course helps you to find out the reasons why eyewitnesses do not give the correct answer while they are testifying or why psychopath did more crimes than other people with mental disorders. The personal characteristics of offenders, psychopath offenders, offender profiling, crisis negotiation, etc. will be discussed in the course. In short, the course covers the essential areas of forensic psychology and helps you to implement the knowledge in the criminal investigation. Who is the course for? This course is for students who want to work in criminal or forensic settings This course is for students who like to learn psychology Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Introduction Introduction: About the Course and the Tutor FREE 00:03:00 History of development of Forensic Psychology 00:06:00 Research Methods in Forensic Psychology Research Design and Methodology 00:12:00 Critical evaluation of psychological research 00:09:00 Theories of Offending Introduction to theories of offending 00:06:00 Theories of sexual offending 00:08:00 Theories of violent offending 00:08:00 Theories of fire-setting behaviour 00:08:00 Personal Attributes of Offenders Personal characteristics of offenders 00:06:00 Personality disordered offenders 00:06:00 Psychopathic offenders 00:07:00 Mental Illness and offending 00:07:00 Forensic Psychology in Police Investigations An Introduction to Offender Profiling 00:05:00 Approaches to Offender Profiling 00:05:00 The Effectiveness of Offender Profiling 00:06:00 Forensic Psychology in the Courtroom Eye-witness testimony 00:07:00 Expert witness testimony 00:04:00 Attitudes towards victims 00:06:00 Forensic Psychology in Practice 'What works' literature in reducing re-offending 00:06:00 Interventions to reduce risk of re-offending 00:07:00 Incident management (Crisis Negotiation) 00:08:00 Resources Resources - Forensic Science and Profiling Diploma 00:00:00 Mock Exam Mock Exam - Forensic Science and Profiling Diploma 00:20:00 Final Exam Final Exam- Forensic Science and Profiling Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Getting Started The OTHM Level 7 Diploma in Strategic Marketing aims to equip learners with the skills and knowledge required for effective marketing and branding strategies that can help organisations maintain their competitive edge. The course provides an integrated approach that combines theoretical concepts in marketing, branding, consumer behaviour, and digital communication management with practical activities. Upon completing the course, learners will have developed their strategic marketing management, branding, and consumer behaviour skills, enabling them to better implement their organisation's strategy. Key Benefits This qualification will bring you many vital benefits, such as;   Demonstrate an understanding of the practical value of these frameworks in a range of strategic business situations. Create frameworks for understanding and analysing strategic marketing processes in diverse organisational types, encountering different and changing marketing environments. Develop practical research and analytical capabilities in the market/driven strategy context, particularly in formulating value propositions in provider/customer relationships.   Key Highlights Would you like to pursue a career in marketing? Then, the OTHM Level 7 Diploma in Strategic Marketing mentoring practice offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.   Career Pathways The OTHM Level 7 Diploma in Strategic Marketing can open many career pathways including, but not limited to: Chief Marketing Officer; Est. Salary £97659p.a Marketing Manager; Est. Salary £ 53,277p.a Marketing Coordinator; Est. Salary £ 39,109p.a About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Contemporary Issues and Principles of Marketing Reference No : Unit 1 - A/618/1614 Credit : 20 || TQT : 200 Hours This unit aims to teach learners to evaluate the impact of emerging marketing challenges and develop future marketing strategies using principles in different contexts. UNIT2- Consumer Behaviour & Market Communications Reference No : Unit 2 -F/618/1615 Credit : 20 || TQT : 200 Hours This unit aims to develop learners' theoretical and practical understanding of processes and factors that influence the consumer behaviour of individuals and organisations. UNIT3- Digital and Social Media Marketing Reference No : Unit 3 - J/618/1616 Credit : 20 || TQT : 200 Hours This module teaches learners a practical introduction to digital and social media technologies and how to use social media for branding and communication goals effectively. UNIT4- Contemporary Challenges and Strategic Marketing Reference No : Unit 4 - L/618/1617 Credit : 20 || TQT : 200 Hours The module provides a comprehensive examination of all the major components of marketing strategies marketing and their integration into organisations for continued success in a highly competitive market UNIT5- Strategic Brand Management Reference No : Unit 5 - R/618/1618 Credit : 20 || TQT : 200 Hours This unit aims to develop learner's understanding of the key principles that underpin managing brands and brand equity and how to do marketing from a branding perspective. UNIT6- Marketing Research Project Reference No : Unit 6 -Y/618/1619 Credit : 20 || TQT : 200 Hours This unit teaches research skills like proposal writing, literature review, data collection, questionnaire design, SPSS analysis, and qualitative data analysis. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.