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1166 Listening courses in Cardiff delivered Online

Train the Trainer

By Underscore Group

Elevate your skills in designing, delivering and evaluating engaging and interactive training that will leave a lasting impact on your team or organisation Course overview Duration: 2 days (13 hours) This Train the Trainer workshop will enable you to gain valuable insights and practice helping you to feel more comfortable and confident delivering training sessions. We will look at some training best practice tools and techniques to ensure you can deliver the learning outcomes required. The workshop covers the training cycle but focuses heavily on interactive and practical training techniques to bring learning to life for participants. There will be opportunities to practice delivery of real work-based training and receive feedback on delivery style. Objectives  By the end of the course you will be able to: Explain Kolb’s model of how adults learn Describe the 4 key learning styles and how to engage people with different learning styles Apply the training cycle to plan, design, deliver and evaluate your training Write SMART training objectives Use and select a variety of methods to make your training interactive, engaging and effective Describe ways to deal with difficult participants or situations that may arise Apply your training skills to deliver structured training sessions with more competence and confidence Content The Training Cycle Assessing needs Planning and preparing Implementing training Reviewing Assessing Assessing Needs Understanding the task Assessing the learner’s current ability Identifying the gap Planning and Preparing Having clear outcomes in mind What people learn: o Knowledge o Skill o Understanding How people learn: preferences and learning styles and methods suitable for each Planning a programme Planning a session – a systematic approach Assessing risk Writing and using SOPs in training Key Skills for Effective Training Explanation and Demonstration Questioning and Listening Observation and Feedback Facilitation and Debriefing skills Coaching Using questioning, listening and feedback to help learners solve problems and develop confidence Evaluation and Assessment How to measure reactions and participant satisfaction Use of tests and assessments to measure learning Organisational measures of learning transfer Leverage You will have the opportunity to deliver two training sessions on this programme and gain valuable feedback to support you in your ongoing training delivery. Participants are required to prepare a 15 minute training session. This can be something you have delivered before or something you’ve created for the course. Please prepare and include any visual aids you would usually use when speaking and bring them with you, f possible, please also bring your smart phone (with camera, and memory capacity for a short video clip to be added), and headphones.

Train the Trainer
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry

Effective Verbal Communication Mastery: Telephone and Conference Etiquette

By Compete High

🌟 Unlock the Power of Effective Verbal Communication Mastery 🌟   Are you ready to elevate your communication skills and leave a lasting impression in every conversation? Welcome to the transformative journey of our comprehensive online course: 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette'!   MODULE 1: INTRODUCTION Embark on this enriching journey by understanding the fundamental principles of verbal communication. Gain insights into the significance of effective communication in today's interconnected world. Lay the groundwork for success by grasping the nuances of verbal exchanges and their impact on professional relationships. MODULE 2: PREPARATION AND PLANNING Master the art of preparation and strategic planning for every communication endeavor. Discover techniques to organize your thoughts, structure your conversations, and anticipate potential challenges. Learn how meticulous planning can enhance your verbal communication skills and set you apart in any situation. MODULE 3: TELEPHONE TACTICS Dive into the specifics of telephone etiquette and tactics. Uncover the secrets to engaging phone conversations that leave a lasting positive impression. From tone modulation to effective listening, grasp the subtleties that make your telephone interactions impactful and meaningful. MODULE 4: CONCLUSION Synthesize your learnings and embark on your journey towards becoming a verbal communication virtuoso. Summarize key takeaways, consolidate your newfound knowledge, and set actionable goals to implement your skills confidently. Prepare to leave a remarkable mark in every communication scenario.   Join our course now and unlock the potential to: ✨ Navigate professional conversations with finesse ✨ Cultivate impactful verbal communication skills ✨ Enhance your confidence in telephone and conference interactions ✨ Build lasting relationships through effective communication strategies   Don't miss this opportunity to revolutionize your communication prowess. Enroll now in 'Effective Verbal Communication Mastery: Telephone and Conference Etiquette' and witness the transformation in your interactions! Sign up today to embark on a journey toward communication excellence! 🚀📞🌟 Course Curriculum INTRODUCTION Promo Winning Communication Skills for Telephone, Conference Calls 00:00 Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls 00:00 PREPARATION AND PLANNING Never Confuse Personal Phone Use with Business Telephone Use Again 00:00 Why Your Phone is the Best Secret Business App Ever 00:00 Planning Your Successful Phone Environment 00:00 Final Preparation for Your Successful Phone Meetings 00:00 Making Sure Your Phone Passes Your Friend Test 00:00 Planning for Winning Conference Calls 00:00 Look Prime Time Ready for Your Video Calls 00:00 Placing Phone Calls Like the Consummate Professional 00:00 Always Knowing the Best Time to Call Clients and Prospects 00:00 Now You will Never Wake Up a Client in the Middle of the Night 00:00 Answering the Phone so Everybody Knows You are Ready for Business 00:00 No Such Thing As Answering The Phone Too Quickly These Days 00:00 Your Clients Will Never Think You are Screaming At Them Again 00:00 TELEPHONE TACTICS Knowing How to Sound Your Very Best - Every Time 00:00 The Right Way to Put Someone On Hold 00:00 Making Sure They Only Hear the Magic of Your Voice 00:00 Being a Professional to Every Generation, Regardless of Your Own Preferences 00:00 Voicemail That Soothes, Not Angers 00:00 Best Voicemail Messages for Success 00:00 Take 1, Take 2, Take 3 Until You Get It Right 00:00 Never Be Busy for Clients and Bosses Again 00:00 Making Your Phone Disappear At the Perfect Moments 00:00 Tit for Tat and Text for Text 00:00 Better Than the Best Hollywood Goodbyes 00:00 CONCLUSION Conclusion - You Are Now a Master of the Telephone for Every Business Situation 00:00

Effective Verbal Communication Mastery: Telephone and Conference Etiquette
Delivered Online On Demand1 hour 22 minutes
£25

Communication Skills

5.0(1)

By LearnDrive UK

Communication skills course will help you to learn effective communication and how to interact with different groups of people.

Communication Skills
Delivered Online On Demand1 hour
£5

Cognitive Behavioural Therapy CBT, DBT, PTSD, NLP, REBT & Counselling (MCA & DOLS)

4.8(9)

By Skill Up

8-in-1 Premium Therapy Bundle | FREE PDF Certificate | CPD Accredited | Updated Lesson Plan | 24/7 Expert Support

Cognitive Behavioural Therapy CBT, DBT, PTSD, NLP, REBT & Counselling (MCA & DOLS)
Delivered Online On Demand42 hours
£45

Ten Soft Skills You Need

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Ten Soft Skills You Need
Delivered OnlineFlexible Dates
Price on Enquiry

Certification in ADHD

By Training Tale

In today's competitive world, you must have a precise set of talents to succeed in your profession. You will gain the most in-demand skills to jumpstart your career and update your existing knowledge and abilities in this in-depth Certification in ADHD Course. Through this Certification in ADHD course, you will learn all about ADHD and how it impacts children and teenagers. From both the child's and the community's perspectives, you will also learn about the advantages and disadvantages of a child with ADHD in mainstream schools and specialised education. The course will teach you about the problems that young children experience daily, how their behaviour can be misinterpreted, and everything there is to know about ADHD. This Certification in ADHDCourse is designed to help you boost your job chances and provide you with the skills to succeed. Enrol today and start learning. Learning Outcomes After completing this Certification in ADHDcourse, you will be able to - Gain a better knowledge of ADHD. Examine a variety of instructional methods. Learn how to help children with attention deficit hyperactivity disorder (ADHD). Improve your communication abilities. Improve your active listening abilities. Deal with a difficult situation. Why Choose Certification in ADHDCourse from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Certification in ADHD Course. **Courses are included in this ADHD Course** Main Course: Certification in ADHD Course **GIFT COURSES** Course 01: Early Years Level 4 Course 02: Teaching Assistant ***Others Benefits of this course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Certification in ADHD Course] Course Curriculum *** Certification in ADHD *** Module 1: Overview of ADHD Module 2: The Experience of Treatment and Care for ADHD Module 3: Families and ADHD Module 4: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 5: ADHD and Attention Difficulties Module 6: Cognitive Approaches in ADHD Module 7: The Organisation of Care for ADHD Assessment Method After completing each module of the Certification in ADHD Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Certification in ADHD course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Certification in ADHD Course is perfect for - Doctors Nurses Social Workers Teachers and Teaching Assistants Family and Friends Requirements There are no specific requirements for this Certification in ADHD Course because it does not require any advanced knowledge or skills. Career path A Certification in ADHD Course may eventually benefit a variety of roles, but it would be especially beneficial to careers as a- SEN Teachers Teaching Assistant Classroom Assistant Support Worker SEN Teaching Assistant Certificates Certificate of completion Digital certificate - Included

Certification in ADHD
Delivered Online On Demand3 hours
£12

Medical Transcription Diploma - Level 3

4.5(3)

By Studyhub UK

In the heart of every medical establishment, there's a silent pulse that drives the continuous flow of medical communication - Medical Transcription. The Medical Transcription Diploma - Level 3 course is your window into this crucial realm of the medical sector. The course illuminates the world of medical transcription, from its foundational concepts to the nuances of medical language. It won't just make you conversant with medical jargon but also equip you with the crucial know-how of data protection and formatting essentials. Join us, and become part of this indispensable sector. Learning Outcomes: Familiarize with the basics of medical transcription and its role in the healthcare industry. Understand the fundamentals of medical reports and the elements involved in transcription. Acquire proficiency in medical language and terminology essential for transcription accuracy. Master the formatting techniques and guidelines used in medical transcription. Develop a thorough understanding of data protection and confidentiality in medical transcription. Learn about the legal and ethical aspects of handling sensitive medical information. Enhance listening and transcribing skills to accurately interpret medical dictations. Practice transcription exercises to reinforce learning and improve transcription efficiency. Why buy this Medical Transcription Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Medical Transcription Diploma - Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Medical Transcription course for? Aspiring medical transcriptionists seeking formal training and certification. Medical students or healthcare professionals interested in transcription career options. Office administrators or clerical staff in medical facilities exploring transcription roles. Individuals looking to start a home-based medical transcription business. Career path Medical Transcriptionist: Average Salary: £23,000 - £28,000 per annum Medical Documentation Specialist: Average Salary: £25,000 - £30,000 per annum Medical Records Clerk: Average Salary: £19,000 - £23,000 per annum Healthcare Document Controller: Average Salary: £20,000 - £26,000 per annum Medical Administrator: Average Salary: £21,000 - £26,000 per annum Clinical Data Coordinator: Average Salary: £24,000 - £29,000 per annum Prerequisites This Medical Transcription Diploma - Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Medical Transcription Diploma - Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Medical Transcription Introduction to Medical Transcription 00:13:00 Module 02: The What, How, Who and Why of Medical Transcription The What, How, Who and Why of Medical Transcription 00:18:00 Module 03: Understanding Medical Reports Understanding Medical Reports 00:26:00 Module 04: Medical Language Boot Camp Medical Language Boot Camp 00:13:00 Module 05: Formatting: The Basics Formatting: The Basics 00:15:00 Module 06: Data Protection Data Protection 00:18:00 Assignment Assignment - Medical Transcription Diploma - Level 3 00:00:00

Medical Transcription Diploma - Level 3
Delivered Online On Demand1 hour 43 minutes
£10.99

Conflict Resolution with Emotional Intelligence

By Ei4Change

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you work with them to understand and work with differences that lead to conflict. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

Conflict Resolution with Emotional Intelligence
Delivered Online On Demand
£155

Psychotherapy and Counselling

4.7(47)

By Academy for Health and Fitness

Do you want to learn the techniques and skills needed to help others through difficult times? Do you want to become a therapist but don't know where to start? If the answers are yes then enrol on our course now. Our Psychotherapy and Counselling course will provide in-depth understanding of various therapeutic approaches to address mental health and emotional issues. The course addresses the theoretical, and practical aspects of a counsellor or psychologist to give you a concrete learning experience in this field. You'll discover how to support people who are struggling with emotional and mental disorders and recognise their challenges and come up with solutions. Furthermore, the learner will know how psychotherapy and counselling are used to cure a variety of mental health issues, including eating disorders, depression, anxiety, anxiousness and many more. The course will provide you with insight and knowledge of Psychotherapy for clinical practices, and the strategies and techniques learned in the course will help you in the relevant profession. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Learning outcome: After successful completion of this course, you should be able to: Understand the concept of psychotherapy and who needs it. Differentiate between counselling and Psychotherapy. Learn different listening techniques and how to support those who are suffering from mental health challenges. Learn the role of a psychotherapist and where they work Learn about the various approaches to psychotherapy, including CBT. Identify the advantages of both short and long-term psychotherapy. Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support The course duration is around 3 hours; it is an online and self-paced course. The accreditation body is CPD. There are around 6 modules in this course. Module 01: Introduction to the course Module 02: Understanding Psychotherapy Module 03: Starting Psychotherapy Practice Module 04: Your Potential Clients in Therapy Module 05: Different Types of Psychotherapy Module 06: Internet-Based Therapy Assessment Process Once you have completed all the course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for anyone and particularly for: Professionals in Mental Health Psychology and Philosophy students Counsellors Psychiatrists Anyone who wants to gather knowledge in this field. Requirements The Psychotherapy and Counselling program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After successfully completing this Level 4 Counselling and Psychotherapy Course, you will have the necessary skills and knowledge to pursue a career in the relevant field. Here are some career choices one could go for: Art therapist: Salary: £40,056 to £53,218 Counsellor: Salary: £27,055 to £47,672 Psychotherapist:Salary: £33,706 to £47,672 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Psychotherapy and Counselling
Delivered Online On Demand3 hours
£12

120 hours TEFL (TESOL) Advanced Diploma

By SkillWise

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special 120 hours TEFL (TESOL) Advanced Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training employers seek in today's workplaces. The 120 hours TEFL (TESOL) Advanced Diploma Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This 120 hours TEFL (TESOL) Advanced Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This 120 hours TEFL (TESOL) Advanced Diploma Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this 120 hours TEFL (TESOL) Advanced Diploma? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standards accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 120 hours TEFL (TESOL) Advanced Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This 120 hours TEFL (TESOL) Advanced Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This 120 hours TEFL (TESOL) Advanced Diploma does not require you to have any prior qualifications or experience. You can just enroll and start learning. This 120 hours TEFL (TESOL) Advanced Diploma was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This 120 hours TEFL (TESOL) Advanced Diploma is a great way for you to gain multiple skills from the comfort of your home. TESOL/TEFL Module 01: Introduction to English Language Teaching & Learning 00:16:00 Module 02: Linguistics 00:46:00 Module 03: English Pronunciation 00:32:00 Module 04: Teaching Grammar and Vocabulary 00:36:00 Module 05: Language Teaching Methodologies 00:25:00 Module 06: Teaching Receptive Skills: Reading 00:20:00 Module 07: Teaching Productive Skills: Writing 00:18:00 Module 08: Teaching Receptive Skills: Listening 00:14:00 Module 09: Teaching Productive Skills: Speaking 00:18:00 Module 10: Lesson Planning and Creating Materials 00:30:00 Module 11: Use of Games and Activities 00:16:00 Module 12: Technology in Second Language Teaching & Learning 00:23:00 Module 13: Classroom Management and Student Motivation 00:34:00 Module 14: Teaching English: Situational Approach 00:38:00 Module 15: Professional Development and Employment 00:30:00 Mock Exam Final Exam Assignment Assignment - 120 hours TEFL (TESOL) Advanced Diploma 04:20:00 Recommended Materials Workbook - 120 hours TEFL (TESOL) Advanced Diploma 06:30:00

120 hours TEFL (TESOL) Advanced Diploma
Delivered Online On Demand
£29