367 Listening Skills courses in Cardiff delivered Online

Overview This comprehensive course on English as a Foreign Language will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This English as a Foreign Language comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this English as a Foreign Language. It is available to all students, of all academic backgrounds. Requirements Our English as a Foreign Language is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 32 lectures • 04:49:00 total length •Introduction: 00:04:00 •How to Improve Vocabulary: 00:20:00 •Phrasal Verbs Lecture: 00:09:00 •Phrasal Verbs: 00:36:00 •Reading Tips: 00:04:00 •Reading Practice Example: 00:11:00 •Reading Practice - Learning Pronunciation: 00:03:00 •How to Improve Listening Skills: 00:14:00 •Novak Djokovic Interview: 00:12:00 •MLK Speech: 00:08:00 •George Foreman Interview: 00:11:00 •Michael Jordan Speech: 00:09:00 •Dolph Lundgren Speech: 00:06:00 •Roger Federer Interview: 00:07:00 •Neil Degrasse Tyson Interview: 00:08:00 •Kobe Bryant Interview: 00:08:00 •Lisa Kudrow Interview: 00:07:00 •Courteney Cox Interview: 00:06:00 •Yvonne Orji Interview: 00:07:00 •David Schwimmer Interview: 00:07:00 •Listening Practice: 00:07:00 •Listening Tips: 00:05:00 •How to speak fluently in English: 00:03:00 •How to improve speaking skills: 00:10:00 •Speaking Practice: 00:07:00 •Speaking Tips: 00:08:00 •How to improve writing skills: 00:10:00 •Writing Practice: 00:05:00 •Writing Tips: 00:04:00 •How to maintain the advanced level: 00:10:00 •Final Lecture: 00:23:00 •Assignment - English as a Foreign Language: 00:00:00

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Teach English with confidence and craft lessons like an elite language trainer. Learn about Teaching English: Situational Approach, English Pronunciation, Writing, Speaking.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

£22/month Interest-free* Payments6 months Deposit£62 Total Price£290 Make an Enquiry × [gravityform id="76" title="false" description="false" ajax="true"] Tutor Support: Till exam Start Anytime: With 3 years of access to course materials Accredited by: Pearson Edexcel & Regulated by OFQUAL Mock Test Practice Get expert feedback on mock test Online Learning: Learn from anywhere, whenever you want Exams Preparation For May/June 2024 Gain the GCSE qualifications you get from school, 100% online at your own pace. Opportunity to book Live 1:1 or Group tutor support via Zoom Excellent student reviews with high satisfaction rates Full assistance is scheduling your GCSE exams Study on your phone, tablet or laptop at your own pace You will get unlimited tutor support via email Why is this course right for you? Our GCSE English online course is very flexible, allowing you to learn at your own pace without having to disrupt your busy life. It's designed to help you overcome any difficulties you may have with learning speaking and writing English language. You can book 1:1 or group Live Tutor Support via Zoom with your English tutor Sarah. Once you complete our GCSE English course, you'll build a solid foundation for further education and career advancement. Start your journey to a better future today! GCSE Exam Details GCSE Exam Details You can choose to sit for the Foundation Tier or Higher Tier For Foundation Tier grades 1 to 5 will be given. For Higher Tier grades 4 to 9 will be given. For more updated information on the grade boundaries, you can check out GCSE English Grade Boundaries blog. You can book your GCSE exam with us; we have GCSE exam centres across the UK. Explore the list of GCSE Exam Centres, and see nearest exam centre. In order to book your GCSE official exam please email us at info@lead-academy.org Entry Requirements This GCSE English Course is available to all students, of all academic backgrounds and no experience or previous qualifications are required. You need a laptop or PC and stable internet connection Live Tutor Support Details Get personalised guidance and assistance throughout your GCSE exam preparation. Clarify difficult concepts and receive valuable feedback on practice exams, assignments and mock exams. 1:1 or Group Live classes are available with your expert English tutor Rita until the exam. Group Sessions Cost: £45+VAT per month (Class schedule once a week | 4 classes per month) 1:1 Live Class via Zoom available at the cost of £24+VAT per hour. You'll have the flexibility to choose your own schedule for the classes. Various class schedule options are available in the cart for you to choose from while booking. The classes are designed to prepare you for the exam. You will also get unlimited tutor support via email. GCSE English Exam Structure The AQA GCSE English Language consists of two paper-based and spoken language assessments. Paper 1 Topics covered: Reading (literature fiction text) and writing (descriptive or narrative writing) Exam duration: 1 Hour 45 minutes written exam Marks: 80 Weight: 50% of GCSE Question type: Short question, long question and extended writing question Paper 2 Topics covered: Reading (nonfiction text and literature fiction text) and writing (present a viewpoint) Exam duration: 1 Hour 45 minutes written exam Marks: 80 Weight: 50% of GCSE Question type: Short question, long question and extended writing question Non-examination Assessment: Spoken Language The purpose of the assessment is to provide students with a chance to demonstrate their speaking and listening skills. Skills tested: Presenting, responding to questions and feedback, and use of Standard English Marks: Marked by the teacher Weight: separate endorsement (0% weighting of GCSE) Course Curriculum Below mentioned course content of the course- Paper 1: Explorations in Creative Reading and Writing Reading Reading Identify Explicit Information Analysing Writers' Use of Language Structure Evaluating Writers' Methods Writing Paper 2: Writers' Viewpoints and Perspectives Reading Identify and Interpret Explicit and Implicit Information and Ideas Synthesising and Summarising How does the Writer use Language? Comparing Viewpoints and Perspectives Writing Awarding Body The GCSE English Language Course is an independent accreditation by AQA and regulated by Ofqual. AQA, is the most popular academic and general qualification authority, dedicated to improving students' knowledge and skills. This awarding body conducts exams and awards credentials for employment, which employers and colleges around the world highly value. FAQs How popular is the GCSE English language course? The GCSE English online course is one of the popular courses of GCSE. Every institution asks students to study GCSE Math, English and Science courses before starting their undergraduate study. Is GCSE English difficult from a functional English course? Not really. Nothing is complicated when you put your potential and hard work into it. However, to pass the GCSE English course, you must go through the broad examination policy and process, unlike a functional English course. How to get better at the English language? Students should dedicate their valuable time to writing and communicating, as these are essential. Reading is also important as it makes them understand what they read and listen to. You should get yourself enrolled online. How to apply for the GCSE Exam? To apply for a GCSE exam through us, you must first contact us through info@lead-academy.org and pay the exam fees. We'll speak to the exam center to register and book your exam. The registration deadline is usually in February for exams in May/June, but it is important to check with the exam center for specific dates. You will also need to choose the subjects you wish to take and inform us of any special requirements or accommodations you may need. What is the structure of GCSE English? The structure in English can be seen in how it is arranged and how the parts fit together. In GCSE English, the structure typically includes an introduction, body paragraphs, and a conclusion. Additionally, students should be familiar with the specific requirements and guidelines set by the exam board. To get a better understanding of the same , join the online course of Lead Academy. Can you retake English literature GCSE? Yes, you can retake English Literature and sit for the exam at a local school or college. Set your schedule and attend classes with other new students. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is an Edexcel accredited course? Exdexcel is a British multinational education and examination body. If any functional skills training providers claim the course is Edexcel accredited, that means the course has been approved by the governor body of Edexcel. Their certificates have been valued in the UK and worldwide. How safe is it to purchase a course over the Internet? Lead academy has been providing courses over the internet for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases.

Overview This comprehensive course on Reach Advanced Level in English as a Foreign Language will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Reach Advanced Level in English as a Foreign Language comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Reach Advanced Level in English as a Foreign Language. It is available to all students, of all academic backgrounds. Requirements Our Reach Advanced Level in English as a Foreign Language is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 32 lectures • 04:49:00 total length •Introduction: 00:04:00 •How to Improve Vocabulary: 00:20:00 •Phrasal Verbs Lecture: 00:09:00 •Phrasal Verbs: 00:36:00 •Reading Tips: 00:04:00 •Reading Practice Example: 00:11:00 •Reading Practice - Learning Pronunciation: 00:03:00 •How to Improve Listening Skills: 00:14:00 •Novak Djokovic Interview: 00:12:00 •MLK Speech: 00:08:00 •George Foreman Interview: 00:11:00 •Michael Jordan Speech: 00:09:00 •Dolph Lundgren Speech: 00:06:00 •Roger Federer Interview: 00:07:00 •Neil Degrasse Tyson Interview: 00:08:00 •Kobe Bryant Interview: 00:08:00 •Lisa Kudrow Interview: 00:07:00 •Courteney Cox Interview: 00:06:00 •Yvonne Orji Interview: 00:07:00 •David Schwimmer Interview: 00:07:00 •Listening Practice: 00:07:00 •Listening Tips: 00:05:00 •How to speak fluently in English: 00:03:00 •How to improve speaking skills: 00:10:00 •Speaking Practice: 00:07:00 •Speaking Tips: 00:08:00 •How to improve writing skills: 00:10:00 •Writing Practice: 00:05:00 •Writing Tips: 00:04:00 •How to maintain the advanced level: 00:10:00 •Final Lecture: 00:23:00 •Assignment - Reach Advanced Level in English as a Foreign Language: 00:00:00

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Level 7 Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. *** Life Coaching Online Course*** Detailed Course Curriculum: Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Anybody who wants to pursue a worthwhile and satisfying career for the rest of their lives. Requirements There are no specific requirements for this Life Coaching Online Course because it does not require any advanced knowledge or skills. Career path This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. It will also provide you with the greatest amount of confidence in your ability to grow and improve. By introducing new skills to your CV, you will be able to progress your career and become more successful. Certificates Certificate of completion Digital certificate - Included

Functional Skills English Level 3 Overview Feeling stuck with your English? Wish you could speak and write clearly and confidently? Functional Skills English Level 3 is your key to unlocking everyday English! This course makes learning English simple and practical. You'll break down the language into bite-sized pieces, from grammar and vocabulary to sentence structure and pronunciation. Learn how to write clear and easy-to-understand messages, so people always get what you mean. Plus, you'll master punctuation and capital letters, making your writing look polished and professional. The course also helps you become a better listener and speaker. You'll learn to understand what others are saying and express yourself confidently in conversations. By the end, you'll be a whiz at English, both speaking and writing! Functional Skills English Level 3 is your passport to feeling confident and opening doors to new opportunities, all through the power of clear communication. Learning Outcomes Gain a solid understanding of English grammar and vocabulary. Craft clear and concise sentences that effectively communicate your ideas. Master the art of punctuation and capitalization for polished written communication. Develop strong listening skills to fully grasp spoken English. Enhance your speaking skills to participate confidently in conversations. Why You Should Choose Functional Skills English Level 3 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Functional Skills English Level 3 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Functional Skills English Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Functional Skills English Level 3 Module 01: Linguistics Linguistics 00:33:00 Module 02: Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:11:00 Module 03: The Basics of Sentence The Basics of Sentence 00:08:00 Module 04: Structure of Sentence Structure of Sentence 00:16:00 Module 05: Question Question 00:11:00 Module 06: Punctuation & Capitalisation Punctuation & Capitalisation 00:21:00 Module 07: Spelling Spelling 00:24:00 Module 08: English Pronunciation English Pronunciation 00:10:00 Module 09: Teaching Receptive Skills: Reading Teaching Receptive Skills: Reading 00:07:00 Module 10: Teaching Productive Skills: Writing Teaching Productive Skills: Writing 00:06:00 Module 11: Teaching Receptive Skills: Listening Teaching Receptive Skills: Listening 00:07:00 Module 12: Teaching Productive Skills: Speaking Teaching Productive Skills: Speaking 00:08:00