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366 Listening Skills courses in Cardiff delivered Online

IELTS Complete Preparation Course Reading, Writing, Listening, Speaking

5.0(1)

By Course Gate

Prepare comprehensively for the IELTS exam with this all-in-one course bundle covering reading, writing, listening, and speaking. Ideal for students and professionals aiming to achieve their desired scores for academic or immigration purposes.

IELTS Complete Preparation Course Reading, Writing, Listening, Speaking
Delivered Online On Demand22 hours
£49

Sales

4.9(27)

By Apex Learning

Overview Learn how to sell products and services using solid arguments when dealing with prospective clients, by enrolling in our Sales Diploma. This course provides you with a deep insight into the sales process and dynamics to efficiently close more deals and meet sales goals. The training allows you to learn some new ways of selling products and services you were unaware of. After your successful completion, you will be equipped with strongly developed skills to diagnose sales, prescribe solutions, generate leads, prepare weekly and monthly reports and more. Gain the expertise to meet prospects, make product demonstrations and negotiate contracts to promote your business's goodwill. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sales Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sales Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 55 lectures • 03:36:00 total length •Attitude: 00:01:00 •Values: 00:03:00 •Beliefs: 00:02:00 •How to Change Beliefs: 00:04:00 •Goals: 00:06:00 •Focus: 00:02:00 •The Extra Mile: 00:03:00 • Team Player Types: 00:30:00 •Accentuate the Positive: 00:03:00 •Be a Winner!: 00:02:00 •Pre-call Research: 00:02:00 •Gaining Appointments: 00:04:00 •Pre-call Planning1: 00:04:00 •Route Planning: 00:04:00 •Prioritizing your Time: 00:02:00 •Controlling the Controlable: 00:03:00 •Know your Products: 00:03:00 •Features and Benefits: 00:03:00 •Customer Perception: 00:02:00 •Beginning Sales Calls: 00:03:00 •Listening Skills Part 1: 00:07:00 •Listening Skills Part 2: 00:05:00 •Uncovering Needs: 00:05:00 •Closing a Sales Call: 00:04:00 •Post Call Analysi: 00:05:00 •Follow Up Actions: 00:02:00 •Onwards: 00:01:00 •Final Thoughts: 00:01:00 •The Number One Universal Killer Question in Selling: 00:03:00 •The Importance of Establishing the Clients Expectations: 00:02:00 •How to Close the Sale Without Sounding like a Salesman: 00:04:00 •People Buy Emotionally and Justify Logically. What to Do About It: 00:04:00 •Don't Assume You Know the Buyer's Priorities: 00:05:00 •How to Unearth the Buyer's Strategic Needs: 00:03:00 •The Importance of Implications: 00:04:00 •Being Prepared for Objections: 00:04:00 •The Most Common Objections and How to Handle Them: 00:04:00 •How to Get People to Choose What You Want Them To: 00:04:00 •What Buyers Say and What They Really Mean: 00:03:00 •What Does Value For Money Really Mean?: 00:03:00 •Five Proven Techniques to Save Money and Make Money: 00:04:00 •The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet': 00:02:00 •Justifying Your Price - the Power of One: 00:04:00 •The Final 'Killer Questions' That Allow You to Negotiate More Successfully: 00:04:00 •The Real Meaning of 'Win-Win': 00:04:00 •The Rules for Discounting: 00:03:00 •How to Hold a High Price: 00:04:00 •How to Increase Average Order: 00:03:00 •The Compromise Effect: 00:03:00 •All You Need to Know About Time Management: 00:03:00 •Recognising the Moment That Matters and the Role of 'Enough': 00:06:00 •What to Do When It Starts Going Wrong: 00:05:00 •How to Understand Other People - Can You Clarify?: 00:04:00 •How to Build Your Reputation and Getting Your Client to Feel Indebted to You: 00:04:00 •Selling in the Long Term and Being Recommended: 00:04:00

Sales
Delivered Online On Demand3 hours 36 minutes
£12

Office Management and Behaviour Management

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Office Management and Behaviour Management mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Office Management and Behaviour Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Office Management and Behaviour Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Office Management and Behaviour Management Bundle consists of the following premium courses: Course 01: Office Management Course 02: Office Skills and Administration Level 3 Course 03: Office Admin and Reception Course 04: Stress Management Training Course 05: Positive Psychology Masterclass Course 06: Dialectical Behaviour Therapy Course 07: Emotional Intelligence and Human Behaviour Course 08: Virtual Training Masterclass Course 09: Recruitment Officer Diploma Course 10: HR and Recruitment Consultant Training Course 11: Effective Listening Skills for Leaders Course 12: Motivational Interviewing Course 13: Motivation Skills Course 14: People Management Skills Level 3 Course 15: Virtual Interviewing for HR Course 16: Contract Manager Diploma Course 17: Delegation Skills Course 18: Interpersonal Skills in Management Course 19: HR Advisor and Recruitment Training Diploma Course 20: HR and Marketing Level 4 Course 21: HR Practice Essentials Level 4 Course 22: HR - Crisis Communication Course 23: HR Assistant Skills Certification Course 24: Personal and Networking Skills Course 25: Performance Centered Asset Management Course 26: Advanced Excel Course (Formula, VLOOKUP & Power Query) Course 27: Team Management Course 28: Dealing With Difficult People Training Course Course 29: HR Management Level 3 Course 30: HR Management and Employment Law Diploma Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Office Management and Behaviour Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Office Management and Behaviour Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Management and Behaviour Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Office Management and Behaviour Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Office Management and Behaviour Management
Delivered Online On Demand
£250

Human Resource: Recruitment & Selection Training Masterclass

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Human Resource: Recruitment & Selection Training mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Human Resource: Recruitment & Selection Training bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Human Resource: Recruitment & Selection Training bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Human Resource: Recruitment & Selection Training Bundle consists of the following premium courses: Course 01: Recruitment Officer Diploma Course 02: HR and Recruitment Consultant Training Course 03: Employment Law Course 04: Key Performance Indicators Professional Course 05: HR and Marketing Level 4 Course 06: HR - Crisis Communication Course 07: HR Assistant Skills Certification Course 08: People Management Skills Level 3 Course 09: Team Management Course 10: Dealing With Difficult People Training Course Course 11: Virtual Interviewing for HR Course 12: Delegation Skills Course 13: Interpersonal Skills in Management Course 14: Effective Listening Skills for Leaders Course 15: Motivational Interviewing Course 16: Motivation Skills Course 17: Human Resources (HR) Audit Course 18: Payroll Management Course Course 19: Office Administration Certificate Course 20: Contract Manager Diploma Course 21: Stress Management Training Course 22: Positive Psychology Masterclass Course 23: Public Speaking and Presentation Skill Course Course 24: Emotional Intelligence and Human Behaviour Course 25: Virtual Training Masterclass Course 26: Complete Guide to HR systems Course 27: HR Practice Essentials Level 4 Course 28: Personal and Networking Skills Course 29: Performance Centered Asset Management Course 30: Office Skills and Administration Management Diploma Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Human Resource: Recruitment & Selection Training mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Human Resource: Recruitment & Selection Training to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resource: Recruitment & Selection Training bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Human Resource: Recruitment & Selection Training bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Recruitment Officer Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Human Resource: Recruitment & Selection Training Masterclass
Delivered Online On Demand
£250

HR Audit, Crisis, Payroll and People Management

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Audit, Crisis, Payroll and People Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The HR Audit, Crisis, Payroll and People Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Audit, Crisis, Payroll and People Management bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Audit, Crisis, Payroll and People Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :HR Practice Essentials Level 4 Course 02 :HR - Crisis Communication Course 03 :HR Assistant Skills Certification Course 04 :Motivational Interviewing Course 05 :Motivation Skills Course 06 :People Management Skills Level 3 Course 07 :Team Management Course 08 :Dealing With Difficult People Training Course Course 09 :Virtual Interviewing for HR Course 10 :Virtual Training Masterclass Course 11 :HR and Marketing Level 4 Course 12 :Recruitment Officer Diploma Course 13 :HR and Recruitment Consultant Training Course 14 :HR Advisor and Recruitment Training Diploma Course 15 :HR Management Level 3 Course 16 :Employment Laws & Recruitment Process 2020 - Level 3 Course 17 :Human Resources (HR) Audit Course 18 :Payroll Administrator and UK Payroll System Training Course 19 :Office Administration Certificate Course 20 :Contract Management Course Course 21 :Workplace Stress Management Course 22 :Positive Psychology Masterclass Course 23 :Emotional Intelligence and Human Behaviour Course 24 :Delegation Skills Course 25: Interpersonal Skills in Management Course 26: Effective Listening Skills for Leaders Course 27: Personal and Networking Skills Course 28: Performance Centered Asset Management Course 29: Office Skills and Administration Management Diploma Course 30: Performance Management 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made HR Audit, Crisis, Payroll and People Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Audit, Crisis, Payroll and People Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Audit, Crisis, Payroll and People Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Audit, Crisis, Payroll and People Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

HR Audit, Crisis, Payroll and People Management
Delivered Online On Demand9 days
£315

HR Management: Employee Wellness and Stress Management

4.5(3)

By Studyhub UK

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Management: Employee Wellness and Stress Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The HR Management: Employee Wellness and Stress Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Management: Employee Wellness and Stress Management bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Management: Employee Wellness and Stress Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :HR Management Level 3 Course 02 :Employment Law Level 3 Course 03 :Human Resources (HR) Audit Course 04 :Payroll Management Course Course 05 :Office Administration Certificate Course 06 :Virtual Interviewing for HR Course 07 :Virtual Training Masterclass Course 08 :Effective Listening Skills for Leaders Course 09 :Personal and Networking Skills Course 10 :Performance Centered Asset Management Course 11 :Office Skills and Administration Management Diploma Course 12 :Payroll Management and Systems Diploma Course 13 :Contract Management Course Course 14 :Workplace Stress Management Course 15 :Positive Psychology Masterclass Course 16 :Motivation Skills Course 17 :People Management Skills Level 3 Course 18 :Team Management Course 19 :Dealing With Difficult People Training Course Course 20 :Delegation Skills Course 21 :Interpersonal Skills in Management Course 22 :HR and Marketing Level 4 Course 23 :Recruitment Officer Diploma Course 24 :HR and Recruitment Consultant Training Course 25: HR Advisor and Recruitment Training Diploma Course 26: HR Practice Essentials Level 4 Course 27: HR - Crisis Communication Course 28: HR Assistant Skills Certification Course 29: Motivational Interviewing Course 30: Dialectical Behaviour Therapy 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made HR Management: Employee Wellness and Stress Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Management: Employee Wellness and Stress Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Management: Employee Wellness and Stress Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Management: Employee Wellness and Stress Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

HR Management: Employee Wellness and Stress Management
Delivered Online On Demand9 days
£315

Telephone Sales - outbound (In-House)

By The In House Training Company

Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to maintain peak performance in order to meet - and preferably exceed - their targets. This programme will help make it easier for them. The expert trainer covers the whole process, to help participants see it from their customer's perspective. The focus is on how to use a practical understanding of sales psychology, and of the nature of the telephone sales conversation, to help make it easier for customers to buy. This programme will give your team the skills to: This course will help participants: Understand why people buy - and how that makes it easier to sell Manage the sales process better Steer their sales calls to a more positive outcome Recognise - and respond to - customer buying signals Meet and overcome objections Choose the most appropriate techniques for closing with confidence Enhance their resilience Improve their communication skills on the telephone 1 Introduction Aims and objectives Overview Self-appraisal of current skills and development areas 2 The sales approach What selling means Why selling is like nature 3 The telephone as an instrument of communication Qualities of the telephone How telephone communication differs from face-to-face Advantages and drawbacks of the telephone How to optimise selling over the telephone Communication techniques to help you stand out from the crowd 4 Creating a relationship Professional telephone etiquette Building a rapport Connecting with the customer so that they feel you are on the same wavelength 5 The structure of a sales call Opening the call - creating a positive first impression Effective questioning to gather information and establish need Identifying and presenting the features and benefits of the product or service Matching the benefits to customers' needs Recognising and responding to buying signals Anticipating, meeting and overcoming objections Closing the sale and asking for the order - different closing techniques The importance of testimonials - how to obtain them and when to use them 6 Listening skills The challenges of accurate listening How to enhance listening skills Ensuring the customer feels heard and understood through empathetic listening 7 Shaping and using a script Developing a script to increase levels of confidence Leaving the door open 8 Managing the campaign Organisation and call planning Identifying your target market group Planning who and when to call Logging constructive information 9 Personal management The importance of persistence Is there a time to back off? Stamina - optimising energy levels Bouncing back 10 Practising the new information Pulling the details together Practising in a supportive environment 11 Action planning Personal learning summary and action plan

Telephone Sales - outbound (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Reception perfection (In-House)

By The In House Training Company

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

Reception perfection (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Diploma in Psychotherapy and Counselling Course Online at QLS Level 4

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Diploma in Psychotherapy and Counselling Course is a transformative journey of personal and professional growth, where you will acquire therapeutic skills, gain knowledge of psychological theories and develop a solid foundation to become a compassionate and competent psychotherapist and Counselor. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Define psychotherapy and understand who needs psychotherapy Recognise the difference between counselling and psychotherapy Learn how to set up the therapeutic environment and the positive therapeutic relationship Learn a variety of listening skills and ways to help those who are dealing with mental health issues Know how to manage stress and anger Understand existential psychotherapy, psychodynamic therapy, and psychoanalysis as well as other approaches and schools of thought Recognise the various types and forms of psychotherapy, such as couple therapy, group therapy, and individual therapy Learn about anxiety disorders, schizophrenia, gender identity syndrome, and eating disorders Know how to assist a client who is having suicidal or self-harming thoughts, as well as how to deal with a relationship breakdown Know how to start your own practice as a psychotherapist Know how to conduct child counselling through various methods and techniques Understand the psychology behind growth and development Recognise the psychological issues faced by children and know how to work with children Develop compassion towards people suffering from mental and emotional issues Understand what causes depression and recognise the types of depression Recognise various types of medicine and methods that can treat depression Identify the counselling approaches that can be made to treat depression Understand the responsibilities and qualities of a counsellor Why Diploma in Psychotherapy and Counselling Course right for you? If you have good active listening skills, are empathetic and nonjudgmental, and have a strong desire to help people improve their lives, this Level 4 Counselling and Psychotherapy Course is ideal for you. This course covers the practical aspects of becoming a counsellor or psychologist to ensure that you follow professional norms and keep your safety in mind. You'll learn how to help those who are dealing with emotional and mental issues by assisting them in identifying their problems and developing strategies to deal with them. This psychotherapy and counselling courses online will teach you ways to set up a therapeutic environment, how to establish a positive therapeutic relationship and ways to manage stress and anger. You learn about the various therapy methods as well as the types and forms of therapy. This course will also prepare you to assist people to overcome and heal from suicidal thoughts, self-harm and relationship breakdown. You will also acquire knowledge about child counselling and depression counselling in detail. Upon successful completion of this Level 4 Online Counselling and Psychotherapy Courses, you will be equipped with the essential skills and knowledge to start your own counselling practice and help people overcome a number of mental illnesses and emotional difficulties. You can also contact us for more information. Diploma in Psychotherapy and Counselling Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction to the Course About the Instructor About the Instructor Introduction to Psychotherapy What is 'Psychotherapy'. Difference between 'Counselling' and 'Psychotherapy' Who Needs Psychotherapy. Therapeutic Relationship & Environment Setting Up Therapeutic Environment Listening Skills & Listening Stages Establishing Positive Therapeutic Relationship Stress - And Anger Management Approaches & Schools of Thought Person-Centred Therapy Psychodynamic Therapy & Psychoanalysis Gestalt Therapy Existential Psychotherapy Types & Forms of psychotherapy Individual Psychotherapy Group sessions (workshops) Couple psychotherapy Online (Skype) Therapy Mental Health Conditions Psychotherapy for Depression Psychotherapy for Anxiety Disorders Psychotherapy for Schizophrenia Gender Identity Disorder (Gender Dysphoria) Psychotherapy for Eating Disorders Helping the Client in Crisis Suicidal Thinking & Talking Self Harm Cases Relationship Breakdown Working as a Therapist How to Set Up Own Practice Registration & Accreditation Where to Advertise Own Services Thank you & Good Bye! Child Counselling Psychology of Growth and Development The Development Cycle Parent, Child, Teacher Relationships The Complexities of Growth Introduction - Psychological Development Therapeutic Language Conflict and Stress Behavioural Therapies Working with Children The Use of Language Memory Psychological Issues Grief and Bereavement Exploring Grief and Letting Go Dysfunctional Families What is Co-Dependency Child Bullying and Child Abuse Who should take this course? This Level 4 Counselling and Psychotherapy Course is primarily aimed at: Therapist Psychologist Counsellor Aspiring psychologist/counsellor Students of Psychology Anyone working in any care or therapeutic setting This course, on the other hand, is not limited to a single career or field of endeavour. It may also benefit a broader group of people who want to learn about Counselling and Psychotherapy in order to become more self-aware, compassionate, gentle, and kind to themselves and others around them. Entry Requirements There are no academic entry requirements for this Level 4 Counselling and Psychotherapy Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Level 4 Counselling and Psychotherapy Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. You can also check out our popular Professional Psychotherapy Training Course today! Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is level 4 counselling equivalent to a degree? Level 4 qualification is thoroughly recognised as being equivalent to completing the first year of a bachelor's degree. Getting a Level 4 diploma will show that you have the knowledge, and skills in counselling. Is a counsellor the same as a psychologist? No. A counsellor and a psychologist are two different types of professions. A counsellor provides guidance, support and advice to people to overcome emotional illness, but the psychologist studies human behaviours, emotions and mental processes. What are the similarities between a counsellor and a therapist? A Counsellor, who is also entitled as a therapist, are life advising and coaching practitioners. With psychotherapists, you can resolve your emotional issues by modifying specific aspects of your life that make you vulnerable. The similarities are that both help people improve their mental state. Is there any advanced course of the Diploma in Psychotherapy and counselling course level 4? Yes, we do have an advanced diploma in psychotherapy course. After completing the diploma in psychotherapy and counselling course level 3, you can do the advanced diploma. How will I purchase this course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to this course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.

Diploma in Psychotherapy and Counselling Course Online at QLS Level 4
Delivered Online On Demand
£30

ESOL - General English (modular) - Online Tuition

5.0(8)

By GLA Tutors Home or Online

This General English tutoring course is designed for adult learners who want to improve their overall English language proficiency. Participants will focus on developing their speaking, listening, reading, and writing skills in a variety of everyday contexts. Through interactive activities, discussions, and authentic materials, learners will gain confidence and fluency in using English for both social and practical purposes. Course Duration: 12 weeks (48 sessions) Course Objectives: By the end of this course, participants will: 1. Communicate confidently and effectively in English in various everyday situations. 2. Expand vocabulary and improve language accuracy. 3. Develop listening skills to understand different accents and speech patterns. 4. Enhance reading comprehension skills for various types of texts. 5. Write accurately and coherently for different purposes. Course Outline: Week 1: Introduction to General English - Introduction to course objectives, expectations, and methodology - Assessment of participants' current language proficiency and individual learning goals - Overview of key language skills and areas of focus Week 2: Speaking and Conversation Skills - Developing oral communication skills for everyday conversations - Role-plays and discussions on common topics and situations - Enhancing fluency, pronunciation, and vocabulary in spoken English Week 3: Vocabulary Expansion - Expanding general vocabulary and idiomatic expressions - Exercises and activities to reinforce and practice new words and phrases - Incorporating vocabulary into oral and written communication Week 4: Grammar and Language Accuracy - Reviewing and reinforcing essential grammar rules and structures - Identification and correction of common errors in speaking and writing - Exercises and activities to improve language accuracy Week 5: Listening and Comprehension Skills - Developing listening skills to understand different accents and speech patterns - Authentic listening materials such as dialogues, podcasts, and videos - Strategies for understanding main ideas, details, and specific information Week 6: Reading and Comprehension Skills - Developing reading skills for different types of texts (articles, short stories, etc.) - Strategies for skimming, scanning, and understanding written information - Identifying main ideas, supporting details, and inferring meaning from context Week 7: Writing Skills: Emails and Messages - Improving writing skills for everyday correspondence (emails, messages, etc.) - Practice exercises for clarity, coherence, and appropriate tone - Polishing grammar, vocabulary, and sentence structure in written communication Week 8: Writing Skills: Informal and Formal Writing - Developing writing skills for informal and formal purposes (letters, essays, etc.) - Techniques for organising ideas, supporting arguments, and expressing opinions - Practice exercises for clarity, coherence, and appropriate style in written communication Week 9: Pronunciation and Intonation - Developing clear and accurate pronunciation skills - Focus on individual sounds, stress, rhythm, and intonation patterns - Practice exercises and activities for improved spoken English Week 10: Everyday Practical English - Enhancing language skills for everyday practical situations (shopping, dining, etc.) - Role-plays and interactive exercises for real-life communication - Polishing conversational skills, expressions, and cultural understanding Week 11: Cultural Understanding and Communication - Understanding cultural nuances in English-speaking countries - Developing intercultural communication skills for effective interactions - Practising respectful and inclusive language in diverse environments Week 12: Review and Final Evaluation - Reviewing course content and addressing individual needs - Comprehensive review exercises for all language skills - Final evaluation and feedback session Note: This syllabus is a guideline and can be customised based on the specific needs, interests, and proficiency levels of the participants. The course may also include additional topics or activities to cater to learners' specific goals or areas of interest.

ESOL - General English (modular) - Online Tuition
Delivered OnlineFlexible Dates
£40