The Ego Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Ego Management consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Ego Management Why You Need To Develop Your Ego 00:20:00 Work On Honesty 00:25:00 Work On Courage And Exploration 00:05:00 How To Build A Stronger Ego 01:00:00 Staying Engaged With Life 00:10:00 The Dangers Of A Damaged Ego 00:15:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Introduction to the UK Health System for Health Care Managers is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Introduction to the UK Health System for Health Care Managers consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to the UK Health System for Health Care Managers Introduction to the UK Health Systems 00:20:00 Changes Since Devolution 00:45:00 Lessons and Opportunities 01:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Forex Trading Overview and Foreign Exchange Market Diploma is a wonderful learning opportunity for anyone who has a passion for forex trading and is interested in enjoying a long career in the forex trading industry. It's also for anyone who is already a forex trader and looking to brush up their knowledge and boost their career with a recognised certification. This Forex Trading Overview and Foreign Exchange Market Diploma course consists of several modules that takes around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. During the course you will have access to online support as you study the introduction to forex trading, how to start your own business, marketing your business and so much more. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to Forex Trading Introduction to Forex Trading 00:11:00 Major Currencies and Market Structure Major Currencies and Market Structure 00:10:00 Kinds of Foreign Exchange Market Kinds of Foreign Exchange Market 00:14:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Advanced Diploma in Project Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Project Management: Project Manager at QLS Level 7 course might help you get there! Expand your expertise with high-quality training from the Project Management: Project Manager at QLS Level 7 course. Recent statistics indicate a surge in demand for skilled Project Managers, with a 20% year-over-year increase in job postings related to Project Management roles across various industries. The importance of effective Project Management is underscored by the fact that 75% of UK projects either fail to meet their objectives or encounter significant challenges, emphasizing the need for well-trained professionals in this field. The Project Management: Project Manager at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Project Management: Project Manager at QLS Level 7 course, an instant e-certificate will be exhibited in your profile which you can add to your resume and boost your employability by simply enrolling in this Project Management: Project Manager at QLS Level 7 course. Learning Outcomes of this Course: Execute project management methodologies to ensure enhanced project success. Apply project management principles from PMBOK and PMI to streamline project processes. Demonstrate proficiency in global project management practices for international project success. Navigate through the intricacies of the project life cycle seamlessly using project management strategies. Implement project management for enhanced time efficiency Employ project management for high-quality deliverables This training can help you accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Choose Us? Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Project Management: Project Manager at QLS Level 7 course: Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Project Management at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required to enroll in this course. Career path This course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Such as: Team Leader Strategic Manager Project Manager Quality Manager Certificates Advanced Diploma in Project Management at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Project Management at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
Are you interested in pursuing a career in the Car Mechanic and Motorbike Repairing Training Courses industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Car Mechanic and Motorbike Repairing Training will assist you in producing the best possible outcome by learning the Car Mechanic and Motorbike Repairing Training skills. The Car Mechanic and Motorbike Repairing Training bundle is for those who want to be successful. In the Car Mechanic and Motorbike Repairing Training bundle, you will learn the essential knowledge needed to become well versed in Motorcycle Mechanic Training Courses. Why would you choose the Car Mechanic and Motorbike Repairing Training Courses from Compliance Central: Lifetime access to Car Mechanic and Motorbike Repairing Courses materials Full tutor support is available from Monday to Friday with the Car Mechanic and Motorbike Repairing Courses Learn Car Mechanic and Motorbike Repairing Courses skills at your own pace from the comfort of your home Gain a complete understanding of Car Mechanic and Motorbike RepairingCourses Accessible, informative Car Mechanic and Motorbike Repairing Courses learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Car Mechanic and Motorbike Repairing Courses bundle Study Car Mechanic and Motorbike Repairing Courses in your own time through your computer, tablet or mobile device Our Car Mechanic and Motorbike Repairing Training bundle starts with the basics of Car Mechanic and Motorbike Repairing Training Courses and gradually progresses towards advanced topics. Therefore, each lesson of this Car Mechanic and Motorbike Repairing Training is intuitive and easy to understand. Courses in this Car Mechanic and Motorbike Repairing Training Courses Bundle: Course 01: Car Mechanic and Repair Training Diploma Course 02: Car Restoration Course 03: Basic Automotive Engineering: Onboard Diagnostics Course 04: HGV Mechanic Training Course 05: Hybrid Vehicle Expert Training Course 06: Supercharger Automobile Engineering Course 07: Engine Lubricant System Training - Level 4 Course 08: Energy Saving in Electric Motors Course 09: Motorbike Repairing and Maintenance Diploma Course 10: PUWER Course 11: MET Technician Course 12: Certificate Course In Two Wheeler Servicing Course 13: Bicycle Maintenance Course CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Car Mechanic and Motorbike Repairing bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Motorcycle Mechanic Training Courses. Requirements To enrol in this Car Mechanic and Motorbike Repairing Courses, all you need is a basic understanding of the English Language and an internet connection. Career path The Car Mechanic and Motorbike Repairing Courses bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Motorcycle Mechanic Training. Certificates 13 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each
Health and social care remain a top priority in the UK, particularly for the current pandemic, and staff are always needed to assist the sick and socially disaffected. Worldwide every employer is required by law to monitor their employees' health and social care. Every employee at every level and management, team leaders, and business owners should be aware of the most important health and safety fundamentals. Our Health and Social Care course provides an excellent introduction to working in care and broadens your understanding of working with people of all ages. The Health and Social Care course includes basic human development, legislative frameworks and protocols, how care is accessed and delivered in the UK, and core approaches to service users. By the end of this Health and Social Care course, you will be confident enough to take the next step on the career ladder, as you will learn everything you need to know to successfully work in a care setting and provide assistance to those with a wide range of needs. Learning Outcomes By the end of the Health and Social Care Bundle course, the learner will be able to: Understand Equality, Diversity and Rights in Health and Social Care. Understand Human Growth and Development. Understand safeguarding in Health and Social Care. Why Choose Health and Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Health and Social Care Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Benefits of Health and Social Care Course Course 01: Health and Social Care Course 02: Diploma in Health and Wellbeing Course 03: Level 4 Early Years Course >> Other Benefits of Health and Social Care Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Health and Social Care course] Course Curriculum of Level 3 Award in Health and Social Care Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social Care >> ------------- << Assessment Method After completing each module of the Health and Social Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Health and Social Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is designed for individuals who want to work in Health and Social Care or who are already working in health and social care and are looking to reinforce their knowledge. Requirements There are no specific requirements for this Health and Social Care Bundle course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Health and Social Care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Individuals who wish to pursue a career in the Health and Social Care industry should take this course. Popular job roles include Senior Care Assistants, Support Workers, key workers in residential settings, domiciliary services, and day services. Certificates Certificate of completion Digital certificate - Included
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Commercial Law Bundle To Overcome Your Challenges! Receive 10 CPD Accredited additional bundle courses for free when you purchase 1 QLS-Endorsed certificate course. Unlock the secrets of success in the business world with our Commercial Law course. Learn to navigate legal complexities, protect your assets, and make informed decisions. Elevate your business acumen and safeguard your future with us. Ready to master the art of Commercial Law? Enrol now and empower your business journey! This Commercial Law package includes 1 Premium The Quality Licence Scheme-endorsed course with 10 additional CPDQS Accredited courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this Commercial Law bundle. This Commercial Law Bundle Package includes: Course 01: Diploma in Commercial Law at QLS Level 3 10 Additional CPDQS Accredited Premium Courses - Course 01: Business Studies Course 02: Business Analysis Course 03: Contracts Law UK Course 04: UK Tax Accounting Course Course 05: Business Law Course 06: Intermediate Economics Level 6 Course 07: Business Improvement Course 08: Import/Export Processing Course 09: Stakeholder Management Course 10: Ultimate Microsoft Excel For Business Bootcamp The course materials for Commercial Law are designed by experts. With this Commercial Law bundle package, which enables you to monetize your expertise, success becomes much simpler. Master the abilities, equip yourself with the appropriate qualities, and explore your job options in Commercial Law relevant industries. Your personal development is aided by this premium Commercial Law package, which has been approved by the Quality Licence Scheme and CPD accreditation. You'll have the freedom to practice at your own pace. Why Choose Our Commercial Law Course: Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the the course materials The training program comes with 24/7 tutor support Here is the curriculum breakdown of main QLS Course of this Commercial Law bundle: Diploma in Commercial Law at QLS Level 3 Introduction of Commercial law Business Organisations International Trade: the Theory, the Institutions, & the Law Sales of Goods Law Consumer Law & Protection E-Commerce Law Competition Law Assessment Process After completing an online module from bundle, you will be given an MCQ test The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of theexams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Commercial Law at QLS Level 3 This Commercial Law bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Commercial Law at QLS Level 3 No prior background or expertise is required for this Commercial Law bundle. Career path Commercial Law at QLS Level 3 After completing this Commercial Law bundle, you are to start your career or begin the next phase of your career. Certificates Diploma in Commercial Law at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Commercial Law at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Commercial Law bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Commercial Law Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQ.
A Medical Secretary, Where Care Meets Coordination, Bridging The Expertise Of Doctors With Patients' Health Journeys
This Influence and Persuasion Certificate Course Level 2 course is ideal for you to grasp the appropriate knowledge about how to influence your employees to promote sales, perform better and get the best out of them. Learn how to convince your team to adopt a change, and produce better outcomes that boost sales. With the requisite knowledge from this course, you will feel driven and confident in your role and fully prepared to efficiently make decisions using persuasion rather than manipulation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Influence and Persuasion Certificate Course Level 2 Course Overview 00:15:00 Understanding Persuasion 00:30:00 Preparing to Persuade 00:30:00 Getting Off on the Right Foot 00:30:00 Presentation Strategies 00:15:00 Using Stories to Persuade 00:15:00 Using Neuro Linguistic Programming 00:30:00 Mock Exam Mock Exam- Influence and Persuasion Certificate Course Level 2 00:20:00 Final Exam Final Exam- Influence and Persuasion Certificate Course Level 2 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
If you want to improve your customer service skills, then this Customer Service Skills course will help you exceedingly. Initially, you will introduce to the concept of customer service, following with its importance for the company and understand customers' expectation. This course provides a comprehensive explanation of the fundamental aspects of customer service. Also, you will explore various methods to deal with the challenging situation and customers. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Delivering Excellent Service 00:20:00 Final Exam Final Exam- Customer Service Skills - Delivering Excellent Service 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.