24 Hour Flash Deal **33-in-1 Training Manager Mega Bundle** Training Manager Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Training Manager package online with Studyhub through our online learning platform. The Training Manager bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Training Manager course provides complete 360-degree training on Training Manager. You'll get not one, not two, not three, but 33 Training Manager courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Training Manager courses are yours for as long as you want them once you enrol in this course. This Training Manager Bundle consists the following career oriented courses: Employee Training Responsibilities: Effective Training Management Train the Trainer Certificate Conflict Resolution Workplace Communication Management Influencing and Negotiation Skills Diversity Training Performance Management Diploma in Workplace Professionalism and Communication Motivational Mentorship: Inspiring Personal and Professional Growth Mastering Organizational Chaos Organizational Behaviour, HR and Leadership Employee Engagement and Retention Strategies Accredited Mediator Skills Training: Mediation & Dispute Resolution Corporate Relationship Goals for Success Team Building Masterclass Strategic Management and Leadership Development Change Management UK Employment Law Workplace Health and Safety Advanced Diploma Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Workplace Health and Safety Advanced Diploma Cross-Cultural Awareness Training Diploma Certificate Supporting a Grieving Employee: A Manager's Guide Employee Hiring and Termination Training Safety Awareness 101 for New Employee Time Management Creative Thinking: Techniques and Tools for Problem Solving Corporate Relationship Goals for Success Assertiveness Skills: Developing Confidence and Effective Communication Emotional Intelligence and Human Behaviour Interpersonal Skills for Professional Development: Building Effective Relationships Business Networking Skills Decision Making and Critical Thinking Online Course In this exclusive Training Manager bundle, you really hit the jackpot. Here's what you get: Step by step Training Manager lessons One to one assistance from Training Managerprofessionals if you need it Innovative exams to test your knowledge after the Training Managercourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Training Manager courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Training Manager certificate and transcript on the next working day Easily learn the Training Manager skills and knowledge you want from the comfort of your home The Training Manager course has been prepared by focusing largely on Training Manager career readiness. It has been designed by our Training Manager specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Training Manager Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Training Manager bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Training Manager Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Training Manager Elementary modules, allowing our students to grasp each lesson quickly. The Training Manager course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Training Manager training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Training Manager. Requirements To participate in this Training Manager course, all you need is - A smart device A secure internet connection And a keen interest in Training Manager. Career path You will be able to kickstart your Training Manager career because this course includes various courses as a bonus. This Training Manageris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Training Manager career opportunities. Certificates Training Manager Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock Your Potential with the Personal Development Coach Online Course - a comprehensive program designed to empower you with the skills and knowledge needed to excel in various aspects of personal and professional growth. This course bundle consists of 11 dynamic courses, including the first course that is QLS-endorsed, and you will receive a QLS hardcopy certificate for free, highlighting the significance of this prestigious accreditation. The remaining 10 courses are CPD-QS accredited, ensuring the highest standard of quality and relevance. With a focus on relevant skills and real-world application, this online course equips you with invaluable tools and techniques to enhance your personal development journey. Learn how to harness the power of functional skills IT, career coaching, self-esteem and confidence building, emotional intelligence, human behaviour, spiritual life coaching, organisational skills, nutrition, counselling skills, communication skills, and workplace stress management. The diverse range of topics covered in this course bundle provides you with a holistic approach to personal growth and self-improvement. Enrol in the Personal Development Coach Online Course now and take the first step towards realising your goals. This Personal Development Coach Online Course Bundle Package includes: Course 01: Diploma in Personal Development Coach at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Functional Skills IT Course 02: Career Coaching Course 03: Self Esteem & Confidence Building Course 04: Emotional Intelligence and Human Behaviour Course 05: Spiritual Life Coaching Course 06: Organisational Skills Course for Administrator Course 07: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 08: Counselling Skills Training Course 09: Communication Skills Masterclass Course 10: Workplace Stress Management Diploma Why Prefer This Personal Development Coach Online Course Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Personal Development Coach Online Course bundle courses, you will be able to learn: Functional skills IT, enabling you to excel in today's technology-driven world. Career coaching, empowering you to guide others in achieving their professional goals. Building self-esteem and confidence, leading to improved self-worth and resilience. Understanding emotional intelligence and human behaviour, facilitating better relationships and communication. Spiritual life coaching, enabling you to help others find purpose and fulfilment. Organisational skills for administrators, enhancing productivity and efficiency in the workplace. Improving mental health through diet and nutrition, recognizing the crucial connection between food and mood. Developing counselling skills, enabling you to provide support and guidance to those in need. Mastering communication skills, leading to effective interpersonal relationships and professional success. Workplace stress management, equipping you with strategies to mitigate stress and promote well-being. ***Curriculum breakdown of Personal Development Coach Online Course*** Module 01: Introduction to Personal Development Coach Module 02: Introduction to Coaching and Mentoring Module 03: Aspects of Coaching and Mentoring Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Fundamental Qualities of a Coach Module 06: Life Coaching Methods Module 07: Understanding Spiritual Life Coaching Module 08: Key Themes of NLP Module 09: Cognitive Behavioural Therapy Module 10: Effective Communication Skills Module 11: Personal Skills Module 12: Management Skills Module 13: Time Management Module 14: Organisational Skills Module 15: Improvement of Presentation Skills Module 16: Motivation and Mindset Module 17: Visualising Whole Life Goals Module 18: Development of Personality Module 19: Setting Up as a Coach How is the Personal Development Coach Online Course Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course bundle is perfect for: Individuals seeking personal growth and self-improvement. Aspiring or practising coaches, counsellors, or professionals in human resources, management, or leadership roles. Those interested in understanding the connection between nutrition, mental health, and well-being. Individuals looking to enhance their communication skills and relationships in both personal and professional settings. Anyone seeking to effectively manage workplace stress and promote a healthy work-life balance. Career path This bundle will give you an edge in various professions, such as: Personal Development Coach Career Coach Mental Health Coach Human Resources Professional Organisational Skills Trainer Nutrition Consultant Counsellor According to recent UK salary data, professionals in these fields can earn competitive salaries, ranging from £30,000 to £70,000 per year, depending on experience and expertise. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Personal Development Coach at QLS Level 5 Hard copy certificate - Included
Overview With the ever-increasing demand for Team Leader in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Team Leader may be. Learning about Team Leader or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Team Leader. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Team Leader is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by Compete High in this Leadership Management & Team Leader Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Team Leader Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Team Leader Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Team Leader, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Team Leader, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Team Leader, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Team Leader Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 Introduction to Leadership Introduction to Leadership 00:00 Module 02 Understanding Management and Leadership Understanding Management and Leadership 00:00 Module 03 The Psychology Of Motivation The Psychology Of Motivation 00:00 Module 04 Strategic Planning Strategic Planning 00:00 Module 05 Communication Skills Communication Skills 00:00 Module 06 Time Management Time Management 00:00 Module 07 Leadership Styles and Traits Leadership Styles and Traits 00:00 Module 08 Select The Right People Select The Right People 00:00
Course Description Get instant knowledge from this bite-sized Career Coaching Fast-Track Course: Part 3 course. This course is very short and you can complete it within a very short time. In this Career Coaching Fast-Track Course: Part 3 course you will get fundamental ideas of Course Value, the key understanding of functional skills, management skills and so on. Enrol in this course today and start your instant first step towards learning about personal skills. Learn faster for instant implementation. Learning outcome Develop your personal skills Strengthen your management skills Understand the functional skills Learn about Essential UK Employment Law How Much Do Career Coaches Earn? Senior - £68,000(Appx.) Average - £47,000(Appx.) Starting - £32,000(Appx.) Requirement Our Career Coaching Fast-Track Course: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Coaching Fast-Track Course: Part 3 Module 01: Personal Skills 00:21:00 Module 02: Management Skills 00:20:00 Module 03: Functional Skills 00:26:00 Module 04: Essential UK Employment Law 00:35:00 Assignment Assignment - Career Coaching Fast-Track Course: Part 3 00:00:00
Description Learn to organize your work based on priority and know to fulfil the task in time with proper daily planning. If you want to learn the secret strategies of making your work done by following the right daily plan, then enrol the Daily Planning Training course and starts learning. Planning is a must for every aspect of life including personal achievement, business goal or educational goals. As it allows you to prioritize your work and helps you to get more done in less time, planning is essential for achieving a certain goal. If you want success, then daily planning is a surefire way that will help you to obtain your goals and objectives. Instead of these, daily planning guides you to produce quality work and keeps you disciplined. The course is designed to teach you the techniques of planning achievable goals. Inside the course, you will learn how to become stress-free and plan in a way that is easily achievable. The methods of splitting the tasks into various time and ways will be discussed in the course. The necessity of daily planning, the strategies of saying 'No' or 'Yes', the methods of dealing with telephones, and other interactions will also be explained thoroughly. Apart from these, you will learn to analyse the gap of your current situation and the desired goal. To recapitulate, the course not only explains the importance of daily planning but also shows you how to plan effectively. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Daily Planning Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Daily Planning Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction & getting started An Introduction to Daily Planning FREE 00:04:00 The 2 week challenge - video 00:02:00 Let's set the scene Mind the gap! 00:03:00 Thieves & Pirates A short introduction to this section 00:02:00 Managing time pirates 00:05:00 Do I procrastinate? ..... I'll have to think about that! Why Is Big Data Important? 01:00:00 Let's tackle it NOW! 00:03:00 Not another meeting?! Marvellous Meetings 00:03:00 Interruptions, interruptions, interruptions ring, ring' 'do you have a minute' & the FAT attack 00:03:00 The holy grail The 'zero inbox' 00:05:00 PPPPP PPPPP introduction 00:03:00 step by step 00:03:00 The to-do-list To-Do-Lists 00:02:00 Prime & down time Prime & down time 00:02:00 Daily planning chart What a plan looks like and what goes where 00:02:00 Yes or No? just say 'no'! 00:04:00 'yes' 00:01:00 An action plan for success A 10 step plan for fulproof success 00:03:00 A daily planning visual metaphor - you don't want to skip this! I can't fit everything in.or can I 00:02:00 Summary Course Summary 00:02:00 Bonus Lecture Bonus Lecture 00:01:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The sun was rising on a brand new day, and you knew it was time for a change. You've been yearning to take your career to the next level, but you're not sure where to start. That's where we come in! Our Train The Trainer Course bundle is the perfect way to enhance your skills and take the next step in your career. The QLS-endorsed Train The Trainer course is the jewel in the crown of this bundle. You'll learn everything you need to know to become a confident and effective trainer, and the free QLS hardcopy certificate will prove your expertise to potential employers. But that's not all - the bundle also includes 10 CPD-QS accredited courses that cover a range of topics, from coaching and mentoring to public speaking and stress management. Imagine the doors that could open for you with this bundle. You'll learn to set and achieve goals, build resilience, and manage your time effectively. You'll gain confidence and assertiveness and master the art of public speaking. And you'll even learn to think creatively and solve problems in new and innovative ways. This bundle is your ticket to a brighter future, so why wait? Start your journey today and discover what you're truly capable of. Enrol right now! This Train The Trainer Course Bundle Package includes: Course 01: Diploma in Train The Trainer at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Coaching & Mentoring Diploma Course 02: Project Management Course Course 03: Goal Setting, Motivation, and Resilience for Life Course 04: Online Motivational Speaking Training Course 05: Confidence Building & Assertiveness Course 06: Effective Methods of Public Speaking and Presentation Skill Course 07: Teach Anybody Anything Course 08: Certificate Course in Creativity and Creative Problem Solving Course 09: Workplace Stress Management Diploma Course 10: Time Management Why Prefer This Train The Trainer Course Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Train The Trainer Course bundle courses, you will be able to learn: Develop effective training skills and techniques Learn to coach and mentor individuals or teams Manage projects with ease and efficiency Boost motivation, goal-setting, and resilience Master the art of public speaking and online motivational speaking Improve confidence and assertiveness Enhance creativity and problem-solving abilities ***Curriculum breakdown of Train The Trainer*** Introduction and Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start with an amazing opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility and Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break How is the Train The Trainer Course Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is perfect for: Individuals looking to advance their careers as trainers or coaches Professionals seeking to develop their project management skills Individuals seeking to improve their public speaking and communication abilities Anyone looking to enhance their personal and professional development Career path Trainer/Instructor: £20,000 - £40,000 per year Project Manager: £30,000 - £60,000 per year Public Speaker/Motivational Speaker: £25,000 - £70,000 per year Team Leader/Manager: £25,000 - £60,000 per year Personal Development Consultant: £25,000 - £50,000 per year Please note that the above salary ranges may vary depending on factors such as qualifications and experience. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Train The Trainer at QLS Level 4 Hard copy certificate - Included
Register on the Coaching and Mentoring in Care today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Coaching and Mentoring in Care course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Coaching and Mentoring in Care course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £59. An extra £10 postage charge will be required for students leaving overseas. CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Coaching and Mentoring in Care course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Models of Coaching and Mentoring Models of Coaching and Mentoring 00:15:00 Module 02: Coaching and Mentoring Principles Coaching and Mentoring Principles 00:15:00 Module 03: Develop & Promote Coaching & Mentoring Develop & Promote Coaching & Mentoring 00:14:00 Module 04: Implementation of Coaching & Mentoring Implementation of Coaching & Mentoring 00:16:00 Module 05: Ethical Aspects & Communication Ethical Aspects & Communication 00:16:00 Module 06: Management & Personal Skills Management & Personal Skills 00:17:00 Module 07: Finance and Oraganisational Skills Finance and Oraganisational Skills 00:18:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Mastering Critical Conversations: On-Demand We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan