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1811 Legal Practice courses in Cardiff delivered Online

Complaints Handling for Customer Care ( Customer Service )

By Compliance Central

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Complaints Handling for Customer Care ( Customer Service )
Delivered Online On Demand1 hour 42 minutes
£12

Pension Consultant Training

4.3(43)

By John Academy

Overview Develop the ability to help hard-working people get the most out of their pension with our Pension Consultant Training course. This course is for aspiring professionals who wish to assist others in securing their pensions. Thus, it will cover the essentials of the UK pension system. In this course, you will get a clear understanding of the laws and regulations of pensions in the UK. this course will provide you with detailed lessons on pension scheme assessment, pension transfers and consolidation. Furthermore, you will know how to increase the benefits of pensions. In addition, you will get the chance to enhance your knowledge of compliance and regulation framework. At the end of the course, you will receive a CPD- CPD-accredited certificate of achievement. This certificate will help you build your credibility in this area. Enrol now! Course Preview Learning Outcomes Recognise the pension laws and regulations in the UK Understand the essentials of pension scheme assessment Learn about pension transfers and consolidation Grasp the strategies for maximising the pension benefits Know the basics of compliance and regulatory framework Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Pension scheme assessment Pension transfers Who Should Take this Pension Consultant Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Pension Consultant Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Pension Consultant Training Certification After completing and passing the Pension Consultant Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Pension Consultant Training will equip you with effective skills and abilities and help you explore career paths such as  Pension Consultant Retirement Planning Advisor Pension Scheme Administrator HR Executive Module 01: Introduction to Pension Consulting Introduction to Pension Consulting 00:24:00 Module 02: Retirement Planning and Pension Scheme Assessment Retirement Planning and Pension Scheme Assessment 00:16:00 Module 03: Pension Scheme Selection and Implementation Pension Scheme Selection and Implementation 00:18:00 Module 04: Pension Transfers and Consolidation Pension Transfers and Consolidation 00:17:00 Module 05: Pension Investment Strategies Pension Investment Strategies 00:17:00 Module 06: Maximising Pension Benefits Maximising Pension Benefits 00:16:00 Module 07: Compliance And Regulatory Framework Compliance And Regulatory Framework 00:17:00 Module 08: Communication and Client Relationship Management Communication and Client Relationship Management 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Pension Consultant Training
Delivered Online On Demand2 hours 20 minutes
£11.99

Level 2 Certificate in Probate Real Estate Investing

4.3(43)

By John Academy

Description: The Level 2 Certificate in Probate Real Estate Investing course is designed for the people who want to learn the appropriate ways of doing probate real estate investing for making the profit. Probate real estate refers to the real estate business when the estate attorney or other representative hires a real estate agent to post the listing and sell the home or the decedent's property. Throughout the course, you will learn the reasons how probate real estate is a profitable business, and know the tips for starting probate real estate investing. The course covers the techniques of finding leads at the courthouse, the effective ways of marketing your probate seller leads, and the system of converting probate seller leads into deals. Apart from these, you will also learn to invest wholesale probate properties, communicate with the real probate motivated sellers, analysing probate deals and finally finance the probate deals. After completing the course, you will gain a complete understanding of the Probate Real Estate Investing. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Probate Real Estate Investing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Probate Real Estate Investing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. How to Find Probate Leads Why is Probate Real Estate Investing So Incredibly Profitable? 00:08:00 How to Find Leads at the Courthouse 00:06:00 Secret Tips to Locate Sellers 00:07:00 An Actual Visit to the Courthouse to Search Case Files! 00:02:00 I Show You How to Get Lead Info From the Courthouse Computer 00:01:00 How to Reach and Talk to Probate Sellers How to Make Your Mailings 00:05:00 Lead Generation Secrets 00:04:00 Secrets to the Most Successful Mailing Campaign 00:09:00 How to Talk to Angry Sellers 00:07:00 Secret Tips for Talking with Sellers 00:07:00 How to Convince Sellers to Sell to You! 00:06:00 Super Important Negotiating Tips 00:06:00 Secrets to Analyzing Deals Learn the Two Critical Skills in Analyzing Deals! 00:13:00 More Tricks to Analyzing Deals 00:09:00 Financing Deals Secrets of Financing Deals 00:11:00 Why There is So Much Money Available to Finance Flips 00:07:00 Exit Strategies Secrets of Marketing to Wholesale Buyers 00:07:00 Secrets to Rehabbing and Listing the Property 00:09:00 Even More Secrets of Marketing to Wholesale Buyers 00:09:00 More Things to Know When Rehabbing the Property Yourself 00:10:00 More Reasons to be in this Business and Course Review How to Stay Motivated 00:06:00 Summarizing Key Elements of the Course 00:07:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Probate Real Estate Investing
Delivered Online On Demand2 hours 36 minutes
£11.99

Diploma in Residential Surveyor - Level 3 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Residential Surveyor - Level 3 (QLS Endorsed)
Delivered Online On Demand4 hours
£15

Private Investigation Complete Training Diploma

4.9(27)

By Apex Learning

Course Overview: Every shadow holds a secret, and every silence whispers a story. The realm of private investigation is where these tales unravel-introducing the Private Investigation Complete Training Diploma - a beacon for those seeking to decode the world's hidden narratives. C.S. Lewis once remarked, "What you see and hear depends significantly on where you stand. This course ensures you stand at the vantage point, gazing with clarity, discernment, and purpose.In today's intricate mosaic of society, the role of a private investigator is not just imperative but profoundly influential. This course encapsulates the essence of investigation, allowing learners to grasp the myriad facets of this enigmatic profession.Enrol today and start your journey to a career in private investigation! Key Features of the Course: Uninterrupted access with 24/7 learning assistance to ensure seamless learning. Engaging and comprehensive learning materials that stimulate curiosity. Prestigious CPD certificate upon completion. Who is This Course For? Aspiring investigators, legal professionals, security enthusiasts, or anyone driven by a passion for uncovering the obscured and shining light on the truth. What You Will Learn: This Private Investigation Complete Training Diploma will help you to learn: Fundamental principles and ethics of private investigation. Techniques and tools to become a proficient investigator. The intriguing nuances of criminal psychology. Mastery of interview, interrogation, and statement acquisition. How to conduct surveillance and counter-surveillance. How to conduct marital investigations. How to conduct miscellaneous investigations. How to start and run a private investigation business. Why Enrol in This Course: Enrol in our Private Investigation Complete Training Diploma to gain essential skills, legal knowledge, and ethical insights needed for a successful career in private investigation. Learn from industry experts, enjoy a highly-rated course, and study at your own pace with 24/7 access to materials. Join now for a rewarding journey in this field. Requirements: No prior experience in private investigation is required. A pc/mobile device with an internet connection. Career Path: The private investigation industry is growing, with a demand for qualified investigators in various settings. Here are some of the most common career paths in private investigation, along with their average salaries in the UK: Private investigator: £35,000 per year Fraud investigator: £40,000 per year Background investigator: £30,000 per year Loss prevention investigator: £35,000 per year Insurance investigator: £40,000 per year Corporate investigator: £45,000 per year Legal investigator: £50,000 per year Government investigator: £55,000 per year Security guard: £25,000 per year Certification: Upon completing the Private Investigation Complete Training Diploma, you will receive a CPD certificate. This certificate will demonstrate your proficiency in private investigation and can be used to advance your career. Enrol today and start your journey to a career in private investigation! Course Curriculum 2 sections • 12 lectures • 02:10:00 total length •Module 01: Introduction to Private Investigation: 00:15:00 •Module 02: Skills of a Successful Investigator: 00:10:00 •Module 03: Understanding Criminal Psychology: 00:10:00 •Module 04: Private Investigation Process: 00:15:00 •Module 05: Interviews, Interrogation and Taking Statements: 00:15:00 •Module 06: Required Equipment for Private Investigation: 00:10:00 •Module 07: Records Research and Public Records Search: 00:10:00 •Module 08: Surveillance and Counter-Surveillance: 00:10:00 •Module 09: Marital Investigation: 00:10:00 •Module 10: Miscellaneous Investigations: 00:15:00 •Module 11: Private Investigation Business: 00:10:00 •Assignment - Private Investigation Complete Training Diploma: 00:00:00

Private Investigation Complete Training Diploma
Delivered Online On Demand2 hours 10 minutes
£12

Purchase Ledger Online Training Course

By Online Training Academy

In today's digital age, mastering the Purchase Ledger Online Training Course has become paramount for professionals seeking to excel in finance roles. Understanding the intricacies of Purchase Ledger management is indispensable, as it forms the backbone of financial operations within organizations. Through this course, individuals delve into modules covering the fundamentals, importance, and advanced skills required for effective Purchase Ledger control. Learning to manage Purchase Ledger not only enhances one's daily life by streamlining financial processes but also opens up lucrative career opportunities, particularly in the UK job market where demand for skilled Purchase Ledger professionals remains consistently high. With an average salary ranging from £25,000 to £35,000 per annum, mastering Purchase Ledger can significantly boost one's earning potential. Moreover, as businesses increasingly transition towards digitalization, the relevance and demand for expertise in this sector are on the rise, with a projected growth of 10-15% over the next few years. Acquiring proficiency in Purchase Ledger thus not only ensures career advancement but also secures a foothold in a dynamic and expanding field, offering both stability and growth prospects. Key Features: CPD Certified Purchase Ledger Course Free Certificate from Reed CIQ Approved Purchase Ledger Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Purchase Ledger Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World Learning Outcomes: Understand purchase ledger fundamentals for effective financial administration and record-keeping. Recognize the significance of a well-maintained purchase ledger in organisational operations. Develop essential skills for managing and overseeing the purchase ledger system. Master the intricacies of the purchase ledger control account for accurate reporting. Implement successful strategies for efficient purchase ledger management and reconciliation. Embrace the transition to a paperless purchase ledger world with confidence. CPD 10 CPD hours / points Accredited by CPD Quality Standards Purchase Ledger Online Training Course 1:19:18 1: Module 01: Introduction to Purchase Ledger Preview 08:11 2: Module 02: Importance of Purchase Ledger 08:15 3: Module 03: Skills for Purchase Ledger Management 09:47 4: Module 04: Purchase Ledger Control Account 07:22 5: Module 05: Managing Purchase Ledger Successfully 17:09 6: Module 06: Reconciliation 13:04 7: Module 07: The Key to a Paperless Purchase Ledger World 14:30 8: CPD Certificate - Free 01:00 Who is this course for? This Purchase Ledger course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Purchase Ledger. Moreover, this course is ideal for: Accounting professionals seeking specialised knowledge in purchase ledger management. Administrative staff involved in financial record-keeping responsibilities. Business owners and managers aiming to enhance financial administration skills. Aspiring finance professionals eager to broaden their expertise in ledger management. Individuals aiming to pursue careers in finance or accounting support roles. Requirements There are no requirements needed to enrol into this Purchase Ledger course. We welcome individuals from all backgrounds and levels of experience to enrol into this Purchase Ledger course. Career path After finishing this Purchase Ledger course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Purchase Ledger are: Purchase Ledger Clerk - £18K to 25K/year. Accounts Payable Specialist - £20K to 30K/year. Finance Assistant - £18K to 28K/year. Financial Administrator - £19K to 27K/year. Finance Officer - £21K to 31K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Purchase Ledger Online Training Course
Delivered Online On Demand1 hour 18 minutes
£12

Compliance & Risk Management

By Compliance Central

Are you looking to enhance your Compliance & Risk Management skills? If yes, then you have come to the right place. Our comprehensive course on Compliance & Risk Management will assist you in producing the best possible outcome by mastering the Compliance & Risk Management skills. The Compliance & Risk Management course is for those who want to be successful. In the course, you will learn the essential knowledge needed to become well versed in Compliance & Risk Management. Our Compliance & Risk Management course starts with the basics of Compliance & Risk Management and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand Exclusive Bonus Courses: Diploma in Compliance and Risk Management 5 Bonus Courses with 5 Free PDF Certificates Course 01: UK - GDPR Course Course 02: Employment Law Course Course 03: Human Rights Consultant Course Course 04: AML Compliance Manager Course Course 05: (HR) Human Resources Management Course Along with the Compliance & Risk Management courses, you also get: Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee. Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course:- Module 1: Introduction to Compliance Module 2: Five Basic Elements of Compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction Module 8: Process CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs. Certificates Certificate of completion Digital certificate - Included Free 6 CPD Accredited PDF Certificate. Certificate of completion Hard copy certificate - £9.99 Get 5 CPD accredited Hardcopy certificate for £9.99 each. The delivery charge for the hardcopy certificate inside the UK is £3.99 each and international students need to pay £9.99 each to get their hardcopy certificate.

Compliance & Risk Management
Delivered Online On Demand17 hours
£75

Mediation Basics for Conflict Resolution Course

5.0(2)

By Training Express

In today’s interconnected world, effective conflict resolution is crucial, especially in professional and personal relationships. This Mediation Basics for Conflict Resolution course offers a thorough understanding of how mediation works as a neutral process to resolve disputes and bring about mutual agreements. Learners will delve into the essential principles of mediation, gaining insight into the structure and methods employed by mediators. This course is designed for individuals interested in resolving conflicts amicably, whether in workplaces, communities, or other areas of life, without requiring direct confrontation. By the end of the course, participants will be equipped with the knowledge to facilitate peaceful negotiations and become proficient in resolving disagreements. The course covers the necessary tools and techniques that contribute to effective mediation, such as active listening, creating common ground, and promoting fairness. Whether you’re a manager, HR professional, or simply someone wanting to improve their conflict resolution skills, this course offers valuable information that is easy to grasp and apply. Join us and learn how to handle conflicts in a constructive, positive manner while ensuring lasting solutions are achieved. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediation Module 02: Essential Skills for Mediators Module 03: The Mediation Process Module 04: Mediation Ethics and Professional Standards Module 05: Special Considerations in Mediation Learning Outcomes: Navigate mediation intricacies with foundational knowledge. Demonstrate essential skills crucial for effective conflict resolution. Execute the mediation process with precision and finesse. Uphold ethical standards and professional conduct in mediation. Address special considerations with expertise and sensitivity. Master conflict resolution for a fulfilling career in mediation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in conflict management roles. Individuals seeking a career in mediation. Human resources practitioners. Legal professionals enhancing dispute resolution skills. Managers and team leaders in diverse industries. Counsellors and social workers interested in conflict resolution. Business owners managing internal disputes. Anyone passionate about effective conflict resolution. Career path Mediation Consultant Conflict Resolution Specialist Human Resources Mediator Legal Dispute Resolution Officer Workplace Mediation Coordinator Family Mediation Practitioner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Mediation Basics for Conflict Resolution Course
Delivered Online On Demand1 hour
£12

Clinical Governance Course

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Clinical Governance Course
Delivered Online On Demand3 hours 54 minutes
£25

Conflict Management and Resolution - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you tired of constantly dealing with conflicts and difficult situations in your workplace? Do you want to acquire the skills to manage and resolve conflicts effectively? Look no further! Our "Conflict Management and Resolution" bundle is here to equip you with the knowledge and tools you need to thrive in your professional life. The bundle consists of 11 courses, each designed to cater to a specific aspect of conflict management and resolution. The first course is QLS-endorsed, and you will receive a QLS hardcopy certificate for free upon completion. This certificate is a testament to your commitment to your professional growth and will undoubtedly add value to your resume. The remaining ten courses are relevant and CPD-QS accredited, ensuring that you receive the most up-to-date and reliable information on the subject matter. You will learn how to manage and resolve conflicts with ease, deal with difficult people, and master communication skills. You will also gain insight into cross-cultural awareness, discrimination, and workplace stress management. With our "Conflict Management and Resolution" bundle, you will be able to transform your professional life and handle any situation that comes your way with confidence and grace. Invest in your future today and enrol in our bundle to embark on a journey of self-improvement and growth. This Conflict Management and Resolution Bundle Package includes: Course 01:Certificate in Conflict Management at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Anger Management and Conflict Resolution Course 02: Change Management Course 03: Level 2 Certificate in Workplace Management: Civility Course 04: Workplace Stress Management Diploma Course 05: Equality & Diversity - Discrimination Course 06: Cross-Cultural Awareness Training Course 07: Dealing With Difficult People Training Course Course 08: Mental Health First Aid and Advocacy in the Workplace Course 09: Conflict Resolution in Daily Life Course 10: Communication Skills Masterclass Why Prefer This Conflict Management and Resolution Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Conflict Management and Resolution bundle courses, you will be able to learn: Develop conflict management and resolution skills Acquire tools to manage anger and stress in the workplace Enhance communication and cross-cultural awareness Learn about discrimination and equality in the workplace Develop skills to deal with difficult people and situations Learn about mental health first aid and advocacy in the workplace ***Curriculum breakdown of Conflict Management Training*** Introduction to Your Conflict Management Course Understand the Keys to Conflict How Misunderstandings Arise... and the Solution Personality Types in Conflict Escalation of Conflict De-escalating Conflict Closing Section How is the Conflict Management and Resolution Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals looking to improve conflict resolution skills Individuals interested in learning about communication and workplace stress management Those seeking to enhance their cross-cultural awareness and deal with discrimination in the workplace Career path Human Resources Manager - £35,000 to £70,000 per annum Mediator - £25,000 to £60,000 per annum Conflict Resolution Specialist - £30,000 to £60,000 per annum Equality and Diversity Officer - £25,000 to £50,000 per annum Communication Specialist - £20,000 to £50,000 per annum Please note that these are estimated salary ranges and may vary depending on experience, qualifications, and location. Certificates Certificate in Conflict Management at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Conflict Management and Resolution - CPD Certified
Delivered Online On Demand8 days
£119