1774 Legal Practice courses in Cardiff delivered On Demand

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! "Prevention is better than cure." The key to preventing Legionnaires' disease is maintaining building water systems and deploying Legionella controls. Anyone can get Legionnaires' disease, but the elderly, smokers, drinkers, and those with cancer, diabetes, or chronic respiratory or kidney disease are at a higher risk. Enrol in our Legionella Management Course to learn more about this bacteria's spread and prevention. Legionnaires' disease is a rare but severe form of pneumonia caused by a Legionella bacterium infection. The germs create lung inflammation, leading to long-term health problems or even death. The Legionnaires' illness does not transfer from person to person. Instead, it spreads through inhaling contaminated water droplets containing Legionella bacteria. According to Public Health England, there were 503 confirmed cases of Legionnaires' disease in England and Wales in 2019. Therefore, you need to understand legionella management for yourself, your family, and others around you. You will learn about the conditions that cause Legionella bacteria to develop and enter the body in our expertly prepared Legionella Management course. You'll also learn easy but effective ways to avoid it in the future. Upon successful completion of this legionella management course, you will learn the following: The formation of Legionella bacteria and its consequences for health. The legal obligations for Legionella monitoring and prevention Concerning locations where Legionella bacteria are commonly seen How to conduct a risk assessment to identify, isolate, and control such dangers What precautions may be taken to limit the risk of legionella Legionella management procedures must be constantly monitored, reviewed, and updated. Legionella bacteria must be handled appropriately to avoid serious health consequences. This applies to both work and home environments. In addition, adequate measures must be put in place to limit the risks and prevent individuals from becoming unwell due to diseases caused by the Legionella bacterium. In the Legionella Management Course, you will learn about the health dangers of Legionella. As a result, you will be able to adopt suitable risk assessment procedures and control measures to prevent infection and contamination on the premises. *** Course Curriculum *** Module 01: What is Legionella? - In this module, you will learn how people get Legionella disease, who are at the most risk, symptoms and treatment of Legionella Module 02: Legal Responsibilities - In the second module, you will explore the laws and legislations associated with Legionellae, such as Health and Safety, RIDDOR, Landlord and Employee responsibilities. Module 03: Hazardous Environments - The module covers: Water System Cooling Systems, Risk Factors. Module 04: Legionella Risk Assessment - In this module, you will learn to assess risks, decide who may be harmed and review the risk assessment. Module 05: Controlling the Risks - The final module consists of duty holder responsibilities, employee responsibilities, operation of the water system, avoiding stagnation in residential settings, etc. Please note this course is not a regulated course, but it can help you to prepare for the future if you have any plans to study Level 2 Award in Legionella Awareness (RQF) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employers who want to create a safe working environment Anyone who wants to keep themselves free from risk Individuals who want to develop a career as a Legionella Risk Assessor Anyone who wants to create awareness about Legionella Requirements There is no formal requirements to enrol in this Legionella Awareness for Legionella Management Course Career path A Legionella Risk Assessor in the UK earns around £20,000 to £35,000 annually. This Legionella Management course will open your horizons and help you secure jobs in the following areas: Legionella risk assessor Legionella risk assessor/Water treatment engineer Contracts manager legionella Lead health and safety manager - Legionella Mechanical surveyor - (Legionella) Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Updated On: April 2024 All good organisations know the importance of a good HR (Human Resources Training) department. And as remote working has become a popular choice among employees and employers, the way HR Management works has changed dramatically in the last few years. Get essential HR Management skills for 2024. Enrol in this HR Management, UK Payroll & Tax Accounting course to learn every on-demand HR Management skill that employers are looking for nowadays. The Advanced Diploma in (HR) Human Resources at QLS Level 7 Training Offers the Following Courses: Course 01: (HR) Human Resources at QLS Level 7 Course 02: Diploma in Recruitment Management Course 03: UK Payroll Management Course 04: Tax Accounting Course 05: Business Administration This Advanced Diploma in HR Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and Accredited CPD QS. These prestigious accreditations validate its quality and align it with professional standards, making it an ideal choice for individuals seeking to broaden their knowledge and skills in the HR sector. Learning Outcomes of UK Employment Law, HR Management and Payroll Apply core HR practices like recruitment, performance management, and employee relations. Develop effective recruitment strategies to attract top talent. Master the intricacies of UK payroll processing and tax calculations. Gain a solid understanding of relevant employment law and regulations. Implement effective business administration practices to support HR functions. Develop strong analytical and problem-solving skills for the HR field. If you want to get a job in the HR Management industry, then it's time for you to enrol in this course. Experience well-structured, step-by-step lessons on HR Management activities. Start now. What Our Students Say About This UK Employment Law, HR Management and Payroll Course: "I would gladly recommend anyone to take up courses with Red.'' From: Francis Offiong "This is very good medium of learning new era of education." From: MUHAMMAD ANSAR ''It's an interesting course. I hope to use the knowledge to advance in my career as a health worker & carer'' From: Vivian Berenibara. UK Employment Law, HR Management and Payroll Take a step toward a brighter future with HR Management, UK Payroll & Tax Accounting course *** Course Curriculum of HR Management*** Here is the curriculum breakdown of the course: Module 01: Introduction Provides an overview of the recruitment industry, its significance, and the role of recruiters in talent acquisition. Module 02: An Overview of the Recruitment Industry Examines the structure, trends, and key players in the recruitment industry, both globally and in the UK. Module 03: The UK Recruitment Legislation Covers essential UK recruitment laws and regulations, ensuring compliance and ethical practices in hiring. Module 04: The Recruitment Process Details the end-to-end recruitment process, including job postings, candidate sourcing, and selection methods. Module 05: Negotiation Techniques Teaches effective negotiation skills for recruiters to secure the best terms for candidates and employers. Module 06: Key Performance Indicators for the Recruitment Industry Identifies important KPIs and metrics to measure and improve recruitment performance and effectiveness. Module 07: Employee Training and Development Process Explores methods for training and developing employees to enhance their skills and career progression. Module 08: Candidate Management Focuses on managing candidate relationships, from initial contact to job placement and beyond. Module 09: Candidate Interview Processes Covers best practices for conducting effective and fair candidate interviews to assess suitability. Module 10: Managing Meetings and Giving Feedback Provides techniques for managing recruitment meetings and delivering constructive feedback to candidates and clients. Module 11: Performance Appraisal Management Explains the process of conducting performance appraisals to evaluate and enhance employee performance. Module 12: Employee Relations Discusses strategies for maintaining positive employee relations and addressing workplace issues. Module 13: Motivation and Counselling Teaches methods for motivating employees and providing counselling to support their well-being and productivity. Module 14: Ensuring Health and Safety at the Workplace Covers the principles and practices for maintaining a safe and healthy work environment. Module 15: Employer Records and Statistics Focuses on maintaining accurate employer records and using statistics to inform recruitment strategies. Module 16: Conflict Management Provides techniques for managing and resolving conflicts in the workplace effectively. Module 17: Employee Termination Explains the legal and procedural aspects of terminating employment, ensuring compliance and fairness. Module 18: Organisational Skills Develops organizational skills essential for managing recruitment tasks and workflows efficiently. Module 19: Communication Skills Enhances communication skills for effective interactions with candidates, clients, and colleagues. Module 20: Stress Management Offers strategies for managing stress in the fast-paced recruitment industry to maintain well-being and performance. Module 21: Time Management Teaches effective time management techniques to optimize productivity and meet recruitment deadlines. Why Choose Our UK Employment Law, HR Management and Payroll Course: Get instant access to this UK Employment Law, HR Management and Payroll course. Learn UK Employment Law, HR Management and Payroll from anywhere in the world UK Employment Law, HR Management and Payroll is affordable and simple to understand UK Employment Law, HR Management and Payroll is entirely online, interactive lesson with voiceover audio Lifetime access to the UK Employment Law, HR Management and Payroll course materials UK Employment Law, HR Management and Payroll comes with 24/7 tutor support Assessment Process After completing an online HR Management and UK Payroll course module, you will be given a specially designed MCQ test. The passing score for each test will be set at 60%. After passing the Advanced Diploma in HR Management at QLS Level 7 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 220 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 15:18 1: Introduction Video Preview 00:53 2: Introduction to Human Resources Preview 14:25 Module 02: An Overview of the Recruitment Industry 19:09 3: An Overview of the Recruitment Industry Preview 19:09 Module 03: The UK Recruitment Legislation 18:25 4: The UK Recruitment Legislation Preview 18:25 Module 04: The Recruitment Process 20:54 5: The Recruitment Process Preview 20:54 Module 05: Negotiation Techniques 10:26 6: Negotiation Techniques Preview 10:26 Module 06: Key Performance Indicators for the Recruitment Industry 15:21 7: Key Performance Indicators for the Recruitment Industry 15:21 Module 07: Employee Training and Development Process 14:27 8: Employee Training and Development Process 14:27 Module 08: Candidate Management 12:51 9: Candidate Management 12:51 Module 09: Candidate Interview Processes 14:07 10: Candidate Interview Processes 14:07 Module 10: Managing Meetings and Giving Feedback 13:17 11: Managing Meetings and Giving Feedback 13:17 Module 11: Performance Appraisal Management 14:15 12: Performance Appraisal Management 14:15 Module 12: Employee Relations 09:35 13: Employee Relations 09:35 Module 13: Motivation and Counselling 13:32 14: Motivation and Counselling 13:32 Module 14: Ensuring Health and Safety at the Workplace 13:29 15: Ensuring Health and Safety at the Workplace 13:29 Module 15: Employer Records and Statistics 09:01 16: Employer Records and Statistics 09:01 Module 16: Conflict Management 07:47 17: Conflict Management 07:47 Module 17: Employee Termination 10:45 18: Employee Termination 10:45 Module 18: Organisational Skills 17:06 19: Organisational Skills 17:06 Module 19: Communication Skills 16:24 20: Communication Skills 16:24 Module 20: Stress Management 09:09 21: Stress Management 09:09 Module 21: Time Management 24:53 22: Time Management 24:53 Assessment (Optional) 03:00 23: Assignment On - HR (Human Resources) at QLS Level 7 03:00 Order Your Certificate 02:00 24: Order Your CPD Certificate 01:00 25: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this HR Management course. This course is open to everybody. Transformation: You can move forward once you've finished this course towards- HR Management CIPD HR Practice Level 3 Certificate in Principles of Human Resource (HR) Practice (RQF) Level 4 Diploma in Human Resource Management Level 7 Diploma in Human Resource Management NCFE Level 3 Diploma in Skills for Business: Human Resources Level 2 Certificate in Recruitment Resourcing Requirements You will not need any prior background or expertise to enrol in this course. Career path Our entire HR Management course will help you to gain a position of respect and dignity over your competitors. Human Resources Executive HR Administration Human Resources Officer Human Resources Assistant Depending on your position, you may receive anything between £25,500 - £70,500 per year in the UK. Certificates Certificate Accredited by CPDQS Digital certificate - Included Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery Certificate Accredited by CPDQS Upon finishing the HR (Human Resources) course, you will receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed HardCopy Certificate inside the UK 39 GBP for Printed HardCopy Certificate outside the UK (international delivery)

Delve into the intricate world of global diplomacy, strategic alliances, and international affairs with our CPD Accredited International Relations Course. Designed for ambitious individuals with a keen interest in global politics, this course sheds light on the forces that shape foreign policy, conflict resolution, and global cooperation. Whether you're aiming to enhance your understanding of geopolitical trends or wish to explore the motivations behind global decisions, this course offers structured insights that are both accessible and intellectually rewarding. Through an engaging academic lens, you’ll explore major theories, key institutions, and pivotal historical events that continue to influence the modern international landscape. You'll examine how nations interact, negotiate, and sometimes collide, all from the comfort of your chosen space. With every module, you’ll gain a stronger grasp of how today’s political tensions and treaties connect with broader international frameworks. This is not a course full of fluff or filler—just solid, intelligent content that speaks to your curiosity and global perspective. Course Curriculum: Module 01: Understanding International Relations Module 02: Historical Context Module 03: Actors in International Relations Module 04: Theories in International Relations I: Realism and Liberalism Module 05: Theories in International Relations II: The Marxist, The Constructivist and The Feminist Tradition Module 06: International Political Economy Module 07: Recent Issues in International Relations Module 08: War Module 09: International Organisation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this International Relations - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The International Relations - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our International Relations - CPD Accredited training.

Overview Individuals suffering from cerebral palsy live very difficult lives. We may not be able to cure this disease yet, but we can raise awareness and make their lives a little easier. If you are a compassionate person and wish to help these individuals, our Cerebral Palsy Awareness Training can be your stepping stone. In this course you will get the opportunity to get a clear understanding of cerebral palsy. The course will educate you on the symptoms and the causes. You will be able to enhance your knowledge about the epidemiology of cerebral palsy. In addition, you will be able to understand the diagnosis and treatment process. The course will also include lessons on care planning and rehabilitation.  This course will help you enhance your knowledge and explore career opportunities where you can help others. Enrol now and start your journey! Course Preview Learning Outcomes Get Introduced to the causes and symptoms of cerebral palsy Learn about the epidemiology of cerebral palsy Understand the basics of the diagnosis and treatment process Enhance your knowledge of the rehabilitation principles Deepen your understanding of care planning Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Diagnosis Treatment Care Planning Who Should Take This Cerebral Palsy Awareness Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Cerebral Palsy Awareness Training Certification After completing and passing the Cerebral Palsy Awareness Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Cerebral Palsy Awareness Training will equip you with effective skills and abilities and help you explore career paths such as  Care Giver Medical Professional Social Worker SEN Teacher Module 01: Understanding Cerebral Palsy Understanding Cerebral Palsy 00:15:00 Module 02: Causes And Symptoms Of Cerebral Palsy Causes and Symptoms of Cerebral Palsy 00:19:00 Module 03: Epidemiology Of Cerebral Palsy Epidemiology of Cerebral Palsy 00:13:00 Module 04: Diagnosis Of Cerebral Palsy Diagnosis of Cerebral Palsy 00:16:00 Module 05: Principles Of Treatment Principles of Treatment 00:21:00 Module 06: Principles Of Rehabilitation: Occupational And Physical Therapy Principles of Rehabilitation Occupational and Physical Therapy 00:20:00 Module 07: Care Planning Care Planning 00:16:00 Module 08: Typical Child Vs Child With Cerebral Palsy Typical Child vs Child with Cerebral Palsy 00:18:00 Module 09: Child, Family And Therapist Working As A Team Child, Family and Therapist Working as a Team 00:21:00 Assignment Assignment - Cerebral Palsy Awareness 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Are you ready to embark on an enlightening journey of wisdom with the Estate Agent Diploma bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Estate Agent Course 02: Property Development Diploma Course 03: Property law Level 2 Course 04: Contract Management Course Course 05: Real Estate Investor Training Course 06: Residential Property Sales Course 07: Residential Letting Course Course 08: Sales Negotiation Training Course Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills bundle illuminate your path to wisdom. The Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Estate Agent Diploma bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Estate Agent Diploma: Property Development, Contract Management & Negotiation Skills community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Estate Agent Diploma bundle. Establish robust bases across each course nestled within the Estate Agent Diploma bundle. Decipher intricate concepts through the articulate content of the Estate Agent Diploma bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Estate Agent Diploma bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Estate Agent Diploma bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Estate Agent Diploma bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Estate Agent Diploma bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Estate Agent Diploma bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Estate Agent Diploma journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Estate Agent Diploma bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Estate Agent Diploma bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hard copy Transcript - £9.99

Learn how to scan content for grammatical errors and check readability, with this professional proofreading and copy editing training course. In the Diploma in Proofreading & Copy Editing at QLS Level 5, you will learn how to check content on paper and on-screen for errors before it is published, taking you through the professional guidelines and techniques. You'll also get tips on how to find work and develop your career. The Diploma in Proofreading & Copy Editing at QLS Level 5 has been designed by experts in the industry to provide learners with the best learning experience. You will gain valuable insight into the role and responsibilities of the role of proofreader and copyeditor, with skills that are essential for content creation. Why buy this Diploma in Proofreading & Copy Editing at QLS Level 5? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience Who is this course for? This Diploma in Proofreading & Copy Editing at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Proofreading & Copy Editing at QLS Level 5 is a great way for you to gain multiple skills from the comfort of your home. Prerequisites This Diploma in Proofreading & Copy Editing at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Proofreading Basics Proofreading Basics 00:25:00 Module 2: Applying the Style Guide Applying the Style Guide 00:20:00 Module 3: Spelling and Grammar Spelling and Grammar 00:15:00 Module 4: Proofreading on Paper Proofreading on Paper 00:25:00 Module 5: Proofreading On-Screen Proofreading On-Screen 01:00:00 Module 6: Copy-Editing Basics Copy-Editing Basics 01:00:00 Module 7: Copy-Editing - The Use of Language Copy-Editing - the Use of Language 00:45:00 Module 8: Copy-Editing - Checking Accuracy and Facts Copy-Editing - Checking Accuracy and Facts 00:15:00 Module 9: Copy-Editing - The Beginning and The End Copy-Editing - the Beginning and the End 00:15:00 Module 10: Copy-Editing - Legal Checks Copy-Editing - Legal Checks 00:30:00 Module 11: Finding Work and Developing Your Career Finding Work and Developing Your Career 00:20:00 Mock Exam Mock Exam - Diploma in Proofreading & Copy Editing at QLS Level 5 00:20:00 Final Exam Final Exam - Diploma in Proofreading & Copy Editing at QLS Level 5 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Embark on a transformative path that opens the gates to a career as a custodian of rehabilitation and security. Our 'Prison / Correctional Officer Diploma' offers an in-depth introduction to the multifaceted role of a prison officer, laying the groundwork for a fulfilling and dynamic profession. Within the walls of this course, you'll gain insight into the daily challenges and responsibilities faced by those at the forefront of our correctional system. It's not just about maintaining order; it's about understanding the delicate balance between enforcement and empathy, control, and care. Delve into the rigorous recruitment process and the comprehensive training program that equip future officers with the knowledge and resilience needed for the role. With modules dedicated to health, safety, and the intricacies of security measures within correctional facilities, the course prepares you for real-world scenarios. Understand the significance of legal frameworks and the human rights of inmates, ensuring your readiness to contribute to the justice system with integrity and professionalism. This course doesn't just prepare you for a job; it shapes you into a pillar of the correctional community. Learning Outcomes Understand the vital role and responsibilities of a prison or correctional officer. Gain insights into the qualifications and recruitment process for this career path. Explore the comprehensive training programs required for correctional officers. Learn health and safety protocols specific to working in a correctional facility. Acquire knowledge about security and control measures to maintain order. Develop techniques for effectively managing challenging behaviors in inmates. Familiarize yourself with the legal framework and the rights of prisoners. Master the skills necessary to maintain a secure and rehabilitative environment. Why choose this Prison / Correctional Officer Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Prison / Correctional Officer Diploma for? Individuals aspiring to join the corrections sector. Law enforcement personnel diversifying their expertise. Justice system employees seeking career advancement. Vocational learners aiming for roles in public safety. Career changers drawn to community and social service roles. Career path Prison Officer: £22,000 - £30,000 Correctional Facility Manager: £35,000 - £60,000 Security Coordinator in Corrections: £20,000 - £35,000 Custodial Care Advocate: £18,000 - £28,000 Corrections Training Instructor: £25,000 - £40,000 Inmate Rehabilitation Coordinator: £23,000 - £37,000 Prerequisites This Prison / Correctional Officer Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Prison / Correctional Officer Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Role of a Prison Officer Introduction to the Role of a Prison Officer 00:21:00 Module 02: Qualifications and Recruitment Process Qualifications and Recruitment Process 00:14:00 Module 03: Prison Officer Training Program Prison Officer Training Program 00:20:00 Module 04: Health and Safety in a Correctional Facility Health and Safety in a Correctional Facility 00:18:00 Module 05: Security and Control Measures Security and Control Measures 00:17:00 Module 06: Managing Challenging Behaviours Managing Challenging Behaviours 00:14:00 Module 07: Legal Framework and Prisoner Rights Legal Framework and Prisoner Rights 00:18:00