1812 Legal Practice Course (LPC) courses delivered On Demand

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In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

In the intricate world of healthcare, clinical research is a beacon, shining light on innovations and advancements. Dive into 'Clinical Research Administration: Navigating the Healthcare Landscape', an expertly curated journey that marries in-depth knowledge with actionable strategies. This course will guide you from the foundations of clinical research to its evolving future. You'll traverse trial designs, the imperatives of ethics, data intricacies, and quality controls, ensuring you're equipped to lead, innovate, and make pivotal decisions within the clinical research realm. Learning Outcomes Gain a robust understanding of the clinical research ecosystem and its administration. Design and plan effective clinical trials while ensuring ethical and regulatory compliance. Master the art of data management, ensuring accuracy and reliability. Oversee trial monitoring, auditing, and meticulous safety reporting. Analyse clinical data proficiently and forecast the future trends in clinical research. Why choose this Clinical Research Administration: Navigating the Healthcare Landscape course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Clinical Research Associate: Administration & Navigating the Healthcare Landscape Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Clinical Research Administration: Navigating the Healthcare Landscape course for? Aspiring clinical researchers poised to shape the future of healthcare. Healthcare administrators seeking specialised knowledge in research. Medical students aiming to bolster their understanding of clinical trials. Ethics committee members desiring a broader perspective. Quality assurance professionals in the healthcare sector. Career path Clinical Research Coordinator: £25,000 - £40,000 Clinical Data Manager: £35,000 - £60,000 Clinical Research Associate: £30,000 - £50,000 Regulatory Affairs Specialist: £40,000 - £70,000 Clinical Trials Auditor: £40,000 - £65,000 Clinical Research Manager: £50,000 - £80,000 Prerequisites This Clinical Research Associate: Administration & Navigating the Healthcare Landscape does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Clinical Research Associate: Administration & Navigating the Healthcare Landscape was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Clinical Research Administration Introduction to Clinical Research Administration 00:15:00 Module 02: Clinical Trial Design and Planning Ethics and Regulatory Compliance 00:11:00 Module 03: Ethics and Regulatory Compliance Ethics and Regulatory Compliance 00:13:00 Module 04: Institutional Review Boards (IRBs) and Ethics Committees Institutional Review Boards (IRBs) and Ethics Committees 00:10:00 Module 05: Data Management and Recordkeeping Data Management and Recordkeeping 00:12:00 Module 06: Safety Reporting and Adverse Events Safety Reporting and Adverse Events 00:10:00 Module 07: Clinical Trial Monitoring and Auditing Clinical Trial Monitoring and Auditing 00:09:00 Module 08: Study Site Management and Quality Control Study Site Management and Quality Control 00:17:00 Module 09: Data Analysis and Reporting Data Analysis and Reporting 00:09:00 Module 10: The Future of Clinical Research The Future of Clinical Research 00:10:00

Embark on a transformative path that opens the gates to a career as a custodian of rehabilitation and security. Our 'Prison / Correctional Officer Diploma' offers an in-depth introduction to the multifaceted role of a prison officer, laying the groundwork for a fulfilling and dynamic profession. Within the walls of this course, you'll gain insight into the daily challenges and responsibilities faced by those at the forefront of our correctional system. It's not just about maintaining order; it's about understanding the delicate balance between enforcement and empathy, control, and care. Delve into the rigorous recruitment process and the comprehensive training program that equip future officers with the knowledge and resilience needed for the role. With modules dedicated to health, safety, and the intricacies of security measures within correctional facilities, the course prepares you for real-world scenarios. Understand the significance of legal frameworks and the human rights of inmates, ensuring your readiness to contribute to the justice system with integrity and professionalism. This course doesn't just prepare you for a job; it shapes you into a pillar of the correctional community. Learning Outcomes Understand the vital role and responsibilities of a prison or correctional officer. Gain insights into the qualifications and recruitment process for this career path. Explore the comprehensive training programs required for correctional officers. Learn health and safety protocols specific to working in a correctional facility. Acquire knowledge about security and control measures to maintain order. Develop techniques for effectively managing challenging behaviors in inmates. Familiarize yourself with the legal framework and the rights of prisoners. Master the skills necessary to maintain a secure and rehabilitative environment. Why choose this Prison / Correctional Officer Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Prison / Correctional Officer Diploma for? Individuals aspiring to join the corrections sector. Law enforcement personnel diversifying their expertise. Justice system employees seeking career advancement. Vocational learners aiming for roles in public safety. Career changers drawn to community and social service roles. Career path Prison Officer: £22,000 - £30,000 Correctional Facility Manager: £35,000 - £60,000 Security Coordinator in Corrections: £20,000 - £35,000 Custodial Care Advocate: £18,000 - £28,000 Corrections Training Instructor: £25,000 - £40,000 Inmate Rehabilitation Coordinator: £23,000 - £37,000 Prerequisites This Prison / Correctional Officer Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Prison / Correctional Officer Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Role of a Prison Officer Introduction to the Role of a Prison Officer 00:21:00 Module 02: Qualifications and Recruitment Process Qualifications and Recruitment Process 00:14:00 Module 03: Prison Officer Training Program Prison Officer Training Program 00:20:00 Module 04: Health and Safety in a Correctional Facility Health and Safety in a Correctional Facility 00:18:00 Module 05: Security and Control Measures Security and Control Measures 00:17:00 Module 06: Managing Challenging Behaviours Managing Challenging Behaviours 00:14:00 Module 07: Legal Framework and Prisoner Rights Legal Framework and Prisoner Rights 00:18:00

Overview Whether you want to secure your pension or help others get theirs, a clear understanding of pension is important. Deepen your knowledge and understanding of pension with our Pension Essentials course. Here, you will get to learn the fundamentals of the UK pension system in no time.  This course is developed to provide you with an overall understanding of the UK pension system. From the informative modules, you will learn about different types of pension schemes. Then, the course will educate you on pension regulation and fund governance. In addition, you will learn about the laws and regulations of pension schemes in the UK. Furthermore, the course will include modules on the challenges of the pension system in the UK. By the end of the course, you will be able to establish a clear understanding of the UK pension system. Course Preview Learning Outcomes Get familiarised with different types of pension schemes Understand the essentials of pension fund governance Learn about the laws and regulations of pension schemes in the UK Know the key challenges in the pension system Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? UK pension system Pension regulation Who Should Take This Pension Essentials? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Pension Essentials Certification After completing and passing the Pension Essentials course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Pension Essentials course will equip you with effective skills and abilities and help you explore career paths such as  HR professionals Finance manager Accountant Legal advisor Module 01: Overview Of The UK Pension System Overview of the UK Pension system 00:14:00 Module 02: Type Of Pension Schemes Types of Pension Schemes 00:20:00 Module 03: Pension Regulation Pension Regulation 00:33:00 Module 04: Pension Fund Governance Pension Fund Governance 00:22:00 Module 05: Law And Regulation Of Pensions In The UK Laws and Regulation of the Pension System in the UK 00:18:00 Module 06: Key Challenges In UK Pension System Key Challenges in the UK Pension System 00:14:00 Assignment Assignment - Pension UK 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Crime Analysis is an essential discipline that brings together data, psychology, and investigative techniques to understand criminal behaviour and support law enforcement efforts. This CPD-accredited course offers a detailed exploration of the criminal justice system in England and Wales, the classification of crimes, and the scientific approaches used in crime mapping and intelligence analysis. Learners will gain insight into the methods behind tactical, strategic, and administrative crime analysis, supported by the latest research methods and statistical techniques. Designed for those intrigued by the complexities of crime and investigation, this course delves into criminal psychology, profiling, and the use of advanced technology in intelligence gathering. It also covers specialised areas such as financial and environmental criminology, cyber security, and forecasting future crime patterns. Whether aiming to enhance knowledge for professional growth or personal interest, participants will develop a strong understanding of crime patterns and the analytical frameworks that support effective policing and crime prevention. Learning Outcomes: It's your chance to start with ourCriminology course and give your resume the stamp of approval that employers are looking for. So, pick up your card now and fill up your virtual basket with this highly-rated Crime Analysis - CPD Accredited online training program from Training Express Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Crime Analyst profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Crime Analysis Module 02: The Criminal Justice System in England and Wales Module 03: Classification of Crime Module 04: Crime Scene Module 05: Crime Mapping Module 06: Tactical Crime Analysis Module 07: Strategic and Administrative Crime Analysis Module 08: Criminal Behaviour and Psychology Module 09: Financial and Environmental Criminology Module 10: Criminal Justice Module 11: Criminal Profiling: Science, Logic and Metacognition Module 12: Phases of Profiling Module 13: Criminal Intelligence Analysis Module 14: Technology in Criminal Intelligence Analysis Module 15: Research Method and Statistics in Crime Analysis Module 16: Policing and Cyber Security Module 17: Forecasting Future Occurrences and Prediction Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Crime Analysis - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Crime Analysis - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Crime Analysis - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Crime Analysis - CPD Accredited training.

The Recruitment Consultant course offers a detailed journey through the essentials of effective hiring, tailored for professionals seeking to refine their talent acquisition capabilities. This programme delves into every phase of recruitment—from clearly defining roles and crafting strategic hiring plans to attracting and assessing top candidates with confidence. Alongside mastering the interview and selection processes, learners will gain insights into making successful offers and understanding the legal framework that governs recruitment practices in the UK. Beyond recruitment, this course also explores the critical stages of employment contracts, onboarding, and fostering ongoing employee development. It concludes with guidance on motivation and counselling techniques, helping consultants support both candidates and employers in achieving lasting, productive relationships. Delivered entirely online, this course is ideal for individuals aiming to elevate their recruitment expertise in a flexible, accessible format designed to fit modern professional demands. Learning Outcomes: Demonstrate an excellent understanding of the recruitment process Develop a solid recruitment and hiring strategy for your company Understand best practices to lure in great candidates and attract talent Look after candidate welfare and assess the competition Review job applications, resumes and cover letters Conduct phone and face-to-face candidate interviews Carry out background checks on candidates and check references Explain the difference between education and experience Discuss the key principles of the Equality Act 2010 and the legal recruitment process It's your chance to start with our Office Skills course and give your resume the stamp of approval that employers are looking for. So, pick up your card now and fill up your virtual basket with this highly-rated Recruitment Consultant - CPD Accredited online training program from Training Express Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with HR , Recruit Officer profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Defining and Knowing the Position Module 02: Hiring Strategy Module 03: Lure in Great Candidates Module 04: Filtering Applicants to Interview Module 05: The Interview (I) Module 06: The Interview (II) Module 07: Selection Process (I) Module 08: Selection Process (II) Module 09: Making an Offer Module 10: Legal Recruitment Process Module 11: Employment Contracts Module 12: Onboarding Module 13: Employee Training and Development Process Module 14: Motivation and Counselling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Recruitment Consultant - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Recruitment Consultant - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Recruitment Consultant - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment Consultant - CPD Accredited training.

Employment Law: UK Employment Law Course Online Introducing "Employment Law: UK Employment Law Course: Mastering the Legal Landscape" Are you struggling to navigate the complex world of Employment Law: UK Employment Law Course? Do you find yourself constantly second-guessing your understanding of contractual terms, rights during employment, or termination procedures? Look no further! Our comprehensive Employment Law: UK Employment Law Course, "UK Employment Law: Mastering the Legal Landscape," is here to equip you with the knowledge and skills necessary to confidently tackle any employment law: employment law challenge. By enrolling in our "UK Employment Law" course, you will gain the knowledge and confidence to navigate the complexities of Employment Law: UK Employment Law Course. Our expertly crafted modules provide insights, real-life examples, and interactive exercises to reinforce your understanding. Whether you are an HR professional, a business owner, or an individual seeking to enhance your legal knowledge, this Employment Law: UK Employment Law Course is your key to success in the dynamic world of Employment Law: UK Employment Law Course. Enrol Employment Law: Employment Law today and take control of your understanding of Employment Law: UK Employment Law Course! Main Course: Level 3 Diploma in UK Employment Law Course 3 Gift Courses included with Employment Law: UK Employment Law Course. Special Offers of this Employment Law: UK Employment Law Course: This Employment Law: UK Employment Law Course includes a FREE PDF Certificate. No Exam, Instant Free Certificate to this Employment Law: UK Employment Law Course. Lifetime access to this Employment Law: UK Employment Law Course Instant access to this Employment Law: UK Employment Law Course 24/7 Support Available to this Employment Law: UK Employment Law Course

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you tired of constantly dealing with conflicts and difficult situations in your workplace? Do you want to acquire the skills to manage and resolve conflicts effectively? Look no further! Our "Conflict Management and Resolution" bundle is here to equip you with the knowledge and tools you need to thrive in your professional life. The bundle consists of 11 courses, each designed to cater to a specific aspect of conflict management and resolution. The first course is QLS-endorsed, and you will receive a QLS hardcopy certificate for free upon completion. This certificate is a testament to your commitment to your professional growth and will undoubtedly add value to your resume. The remaining ten courses are relevant and CPD-QS accredited, ensuring that you receive the most up-to-date and reliable information on the subject matter. You will learn how to manage and resolve conflicts with ease, deal with difficult people, and master communication skills. You will also gain insight into cross-cultural awareness, discrimination, and workplace stress management. With our "Conflict Management and Resolution" bundle, you will be able to transform your professional life and handle any situation that comes your way with confidence and grace. Invest in your future today and enrol in our bundle to embark on a journey of self-improvement and growth. This Conflict Management and Resolution Bundle Package includes: Course 01:Certificate in Conflict Management at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Anger Management and Conflict Resolution Course 02: Change Management Course 03: Level 2 Certificate in Workplace Management: Civility Course 04: Workplace Stress Management Diploma Course 05: Equality & Diversity - Discrimination Course 06: Cross-Cultural Awareness Training Course 07: Dealing With Difficult People Training Course Course 08: Mental Health First Aid and Advocacy in the Workplace Course 09: Conflict Resolution in Daily Life Course 10: Communication Skills Masterclass Why Prefer This Conflict Management and Resolution Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Conflict Management and Resolution bundle courses, you will be able to learn: Develop conflict management and resolution skills Acquire tools to manage anger and stress in the workplace Enhance communication and cross-cultural awareness Learn about discrimination and equality in the workplace Develop skills to deal with difficult people and situations Learn about mental health first aid and advocacy in the workplace ***Curriculum breakdown of Conflict Management Training*** Introduction to Your Conflict Management Course Understand the Keys to Conflict How Misunderstandings Arise... and the Solution Personality Types in Conflict Escalation of Conflict De-escalating Conflict Closing Section How is the Conflict Management and Resolution Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals looking to improve conflict resolution skills Individuals interested in learning about communication and workplace stress management Those seeking to enhance their cross-cultural awareness and deal with discrimination in the workplace Career path Human Resources Manager - £35,000 to £70,000 per annum Mediator - £25,000 to £60,000 per annum Conflict Resolution Specialist - £30,000 to £60,000 per annum Equality and Diversity Officer - £25,000 to £50,000 per annum Communication Specialist - £20,000 to £50,000 per annum Please note that these are estimated salary ranges and may vary depending on experience, qualifications, and location. Certificates Certificate in Conflict Management at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.