42954 Learning courses delivered Online

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Live online took hold in 2020 and is a highly interactive, engaging and effective training medium, if it’s done right. Let us give your staff the key skills they need to make their virtual training learner-centred, by building a psychologically safe environment plus using online training tools such as break-out rooms, slides, video and whiteboards. Courses include: Key elements of a successful live online training session Knowing your audience Technology vs technique Blended/flipped/hybrid learning Making your activities and materials online-friendly Effective planning for live online sessions Timing live online training sessions

Empower families as a dedicated Family Support Worker. This course equips you with the skills to tackle family challenges, support addiction recovery, and safeguard children. Join us to make a meaningful difference in lives and build a rewarding career.

Supporting people managers The flagship CAPE programme is different to other management development programmes. We offer people management training that supports managers to feel equipped, enabled and empowered to make an immediate and lasting impact. You will benefit from learning how conversation styles, self-belief and authenticity matter and practice your skills with one of our many charity partners towards the end of your training. 12 month multi-element programme Learn new coaching skills Work with charities to utilise your skills Limited spaces £1,795 plus VAT per person Our mission is to help you become a brilliant manager.

Discover the holistic world of Bach Flower Remedies with our comprehensive course. Learn to prepare, preserve, and integrate these natural remedies for emotional balance and well-being across various age groups and emotional states.

Xero Accounting and Bookkeeping Course Overview For maintaining bookkeeping accuracy, Xero is one of the most reliable software. Businesses pay a substantial amount to employees who are well equipped with Xero bookkeeping skills. This comprehensive Xero Accounting and Bookkeeping course is designed to help you master essential financial skills and simplify business operations. Whether you’re a business owner, freelancer, or aspiring bookkeeper, this course will equip you with practical knowledge of Xero software to handle accounting tasks efficiently. Each lesson is crafted to provide actionable knowledge, with real-world examples and step-by-step demonstrations ensuring you grasp the concepts with ease. By the end of the course, you’ll not only understand Xero inside out but also earn an industry-recognized certification that highlights your expertise. Take control of your financial future today—master Xero and transform your accounting game! Learning Outcome Set up and customize Xero for your business needs. Manage bank accounts, invoices, bills, and financial transactions efficiently. Generate insightful financial reports and interpret them. Automate recurring invoices and bills to save time. Understand VAT settings and complete both manual and digital filings. Handle payroll tasks, including employee setup and salary payments. Track fixed assets and manage depreciation seamlessly. Why Choose Xero Accounting and Bookkeeping Course Affordable Package Expert Guidance Comprehensive Curriculum Practical Learning 24/7 Flexible Access CPD Accredited Certification Who is this Xero Accounting and Bookkeeping Course for? This course is ideal for small business owners who want to take control of their finances without relying on external help. It also suits accounting professionals aiming to enhance their skills and stay updated with modern tools. Beginners interested in starting a career in accounting or bookkeeping will find the course easy to follow and highly practical. Additionally, freelancers looking to expand their services and offer bookkeeping support to clients can greatly benefit from the knowledge and techniques covered. Career Path Completing this Xero Accounting and Bookkeeping​ course opens up several exciting career opportunities in the accounting and finance sector. You can pursue roles such as: Bookkeeper: £18,000 to £35,000 per year Accounts Assistant: £21,000 to £28,000 per year Payroll Administrator: £22,000 to £50,000 per year Accounting Technician: £17,000 to £34,000 per year Management Accountant: £24,000 to £60,000 per year

Learning to love ourselves, and live in alignment with our children, by applying the principles of unschooling to our own lives.

Unlock the dynamics of human society with Spark Generation! Dive into the realms of culture, identity, and social change. Gain a comprehensive understanding of how societies function thanks to this AS Level self-paced course provided by Spark Generation. :)

Unlock the dynamics of human society with Spark Generation! Dive into the realms of culture, identity, and social change. Gain a comprehensive understanding of how societies function thanks to this AS Level self-paced course provided by Spark Generation. :)

A CPD accredited course to help you reduce your anxiety. A deeply reflective course exploring ways to reduce anxiety, learning coping strategies and setting goals for the future.