Enhance your expertise in compressor and pump selection, operation, troubleshooting, and maintenance with EnergyEdge's comprehensive classroom training. Elevate your skills today!
Understanding your rights as a consumer is essential in today’s fast-paced marketplace, where products and services are constantly evolving. This Consumer Rights Awareness course provides a clear and concise guide to the key laws and protections designed to safeguard individuals from unfair practices. From knowing the essentials of the Consumer Rights Act to recognising the importance of consumer contracts and data protection, this course equips learners with the knowledge needed to navigate everyday transactions confidently. Participants will explore critical areas including the Consumer Rights Act, the details of consumer contracts, and the fundamentals of General Data Protection Regulations. Additionally, the course highlights important measures to protect against fraud, helping individuals recognise and avoid deceptive schemes. Ideal for anyone interested in understanding their legal protections, this course offers valuable insight to build confidence in everyday consumer dealings, all delivered through accessible online learning. Course Curriculum: Module 01: Introduction to Consumer Rights Module 02: The Consumer Rights Act Module 03: Consumer Contracts Explained Module 04: General Data Protection Regulations Explained Module 05: Fraud Protection Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Consumer Rights Awareness - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Consumer Rights Awareness - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Consumer Rights Awareness - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Consumer Rights Awareness - CPD Accredited training.
Do you enjoy playing with kids but wants to learn about educational toys that can be helpful to the children's growth? Or are you someone who are into educating children and wants to explore the use of educational toys? If either of these is you, then this course is perfect for you! Description: Educational toys are intended to assist children with their learning and development. Many toys are accessible today that show children math, reading, English, and the list goes on. These toys help with child improvement by placing them before instruction before they hit formal education. These days' children are progressed in innovation and technology, which educational toys give them the benefit of taking control of their lives when they complete school. To enable you to acknowledge educational toys and how these manifestations indicate benefits for your child's advancement we designed and developed this course for you. You will be able to be guided with the tips and examples of educational toys that can actually be beneficial to children. You will also learn what to consider educational toys and when these toys should be used by them. Who is the course for? Professionals who are into the Child Growth and Development sector that want to improve their Children handling skills through educational toys. People who have an interest in Child Growth and Development. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an educational background or previous experience in Child Development will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Discovering Children's Educational Toys is a useful qualification to possess, and would be beneficial for the following careers: Child and Family Social Worker Early Childhood Educator. Module 1 Chromashift Educational Toys 00:15:00 Babies and Educational Toys 01:00:00 Bright Educational Toys for Tots 01:00:00 Camping and Educational Toys 01:00:00 Chess the Game of Educational Toys for Learning Skills 01:00:00 Child Development in Educational Toys for Tots 00:30:00 Module 2 Computer and Educational Toys 00:30:00 How do these computers teach our children? 00:30:00 Computer Games in Educational Toys 00:30:00 Educational CD Toys and More 01:00:00 Crafts in Education Toys 01:00:00 Dollhouses in Educational Toys 01:00:00 Module 3 DVDs in Learning Educational Toys 00:30:00 How do the toys flavor the ice cream? 00:30:00 Educational Developmental Toys Plus 01:00:00 Educational Toys Bringing Families Closer 01:00:00 Educational Toys for your Child 01:00:00 Educational Toys in What I Want to be When I Grow Up 01:00:00 Module 4 Educational Toys Technology Designed 01:00:00 Laptops in Educational Toys 01:00:00 Leapfrog the Educational Toys for Child Development 01:00:00 How do children learn from these toys? 01:00:00 Learning with Electronic Educational Toys 01:00:00 Module 5 Money Recognition in Educational Toys 01:00:00 Pools in Educational Toys 01:00:00 Puzzles in Educational Toys for Learning 02:00:00 Stocks of Educational Toys 01:00:00 Technology in Educational Toys for all Ages 01:00:00 The Blocks in Educational Toys 01:00:00 Module 6 The Building Blocks in Educational Toys 01:00:00 The Gravity Behind Educational Toys 01:00:00 The Tales of Grammar in Educational Toys 01:00:00 The Wonders of Vetch Educational Toys 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Aim The aim of this course is to develop the confidence and practical skills of participants to deliver great quality, timely RSE for pupils with SEND in primary education Learning outcomes By the end of the training participants will have: had an update of the DfE guidance about relationships education and health education and optional primary sex education thought about what language (spoken and visual) to use in the school to talk about private body parts and during personal care discussed how to deal with touching behaviours in the classroom identified relevant, age appropriate resources to use for RSE Course Outline Welcome and introductions and working agreement Government guidance Language and symbols Dealing with touching behaviours in the classroom Resources and how to use them Close
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is database professionals who need to fulfil a Business Intelligence Developer role. They will need to focus on hands-on work creating BI solutions including Data Warehouse implementation, ETL, and data cleansing. Overview Create sophisticated SSIS packages for extracting, transforming, and loading data Use containers to efficiently control repetitive tasks and transactions Configure packages to dynamically adapt to environment changes Use Data Quality Services to cleanse data Successfully troubleshoot packages Create and Manage the SSIS Catalog Deploy, configure, and schedule packages Secure the SSIS Catalog SQL Server Integration Services is the Community Courseware version of 20767CC Implementing a SQL Data Warehouse. This five-day instructor-led course is intended for IT professionals who need to learn how to use SSIS to build, deploy, maintain, and secure Integration Services projects and packages, and to use SSIS to extract, transform, and load data to and from SQL Server. This course is similar to the retired Course 20767-C: Implementing a SQL Data Warehouse but focuses more on building packages, rather than the entire data warehouse design and implementation. Prerequisites Working knowledge of T-SQL and SQL Server Agent jobs is helpful, but not required. Basic knowledge of the Microsoft Windows operating system and its core functionality. Working knowledge of relational databases. Some experience with database design. 1 - SSIS Overview Import/Export Wizard Exporting Data with the Wizard Common Import Concerns Quality Checking Imported/Exported Data 2 - Working with Solutions and Projects Working with SQL Server Data Tools Understanding Solutions and Projects Working with the Visual Studio Interface 3 - Basic Control Flow Working with Tasks Understanding Precedence Constraints Annotating Packages Grouping Tasks Package and Task Properties Connection Managers Favorite Tasks 4 - Common Tasks Analysis Services Processing Data Profiling Task Execute Package Task Execute Process Task Expression Task File System Task FTP Task Hadoop Task Script Task Introduction Send Mail Task Web Service Task XML Task 5 - Data Flow Sources and Destinations The Data Flow Task The Data Flow SSIS Toolbox Working with Data Sources SSIS Data Sources Working with Data Destinations SSIS Data Destinations 6 - Data Flow Transformations Transformations Configuring Transformations 7 - Making Packages Dynamic Features for Making Packages Dynamic Package Parameters Project Parameters Variables SQL Parameters Expressions in Tasks Expressions in Connection Managers After Deployment How It All Fits Together 8 - Containers Sequence Containers For Loop Containers Foreach Loop Containers 9 - Troubleshooting and Package Reliability Understanding MaximumErrorCount Breakpoints Redirecting Error Rows Logging Event Handlers Using Checkpoints Transactions 10 - Deploying to the SSIS Catalog The SSIS Catalog Deploying Projects Working with Environments Executing Packages in SSMS Executing Packages from the Command Line Deployment Model Differences 11 - Installing and Administering SSIS Installing SSIS Upgrading SSIS Managing the SSIS Catalog Viewing Built-in SSIS Reports Managing SSIS Logging and Operation Histories Automating Package Execution 12 - Securing the SSIS Catalog Principals Securables Grantable Permissions Granting Permissions Configuring Proxy Accounts Additional course details: Nexus Humans 55321 SQL Server Integration Services training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55321 SQL Server Integration Services course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
About this Virtual Instructor Led Training (VILT) This course will provide a comprehensive, foundational content for a wide range of topics in power system operation and control. With the growing importance of grid integration of renewables and the interest in smart grid technologies, it is more important than ever to understand the fundamentals that underpin electrical power systems. This course provides a thorough understanding of all basic terminology and concepts of electrical systems, structure of a power system, transmission line parameters, insulators, high-voltage direct current transmission, substation and neutral grounding, distribution system, circuit breakers, relaying and protection, power system stability, economic operation of power systems, load frequency control, voltage and reactive power control, renewable energy sources, restructuring of electrical power systems, and smart grids. This course is a MUST for practitioners, consultants, engineers of all disciplines, managers, technicians and all technical personnel who need to learn about electrical power systems. Training Objectives Basic Terminology and Concepts of Electrical Systems: Gain an understanding of the basic terminology and concepts of electrical systems and the structure of a power system Transmission Line Parameters: Learn in detail all the transmission line parameters including line resistance, line inductance, transposition of transmission lines, and capacitance of transmission lines Insulators: Understand thoroughly all the various types of insulators, pin type insulators, suspension type or disc insulators, strain insulators, and testing of insulators High-Voltage Direct Current Transmission: Determine the advantages and disadvantages of high voltage direct current transmission, and gain an understanding of all the features of high-voltage direct current transmission Substations and Neutral Grounding: Gain a detailed understanding of all substation equipment, factors governing the layout of substations, station transformers, elements to be earthed in a substation, power system earthing, earthing transformers, bus bar arrangements and gas-insulated substations Distribution System: Learn about the effects of voltage on the conductor volume, distributor fed from one end, distributors fed from both ends at the same voltage, distributors fed from both ends at different voltages, and alternating current distribution Circuit Breakers: Learn about the classification of circuit breakers, plain-break oil circuit breakers, air break circuit breaker, air blast circuit breakers, vacuum circuit breakers, SF6 circuit breakers, rating and testing of circuit breakers Relaying and Protection: Learn all the requirements of relaying, zones of protection, primary and backup protection, classification of relays, electromagnetic relays, induction relays, feeder protection, phase fault protection, reactance relay, static overcurrent relay, differential protection, transformer protection, Buchholz relays, alternator protection restricted earth fault protection, rotor earth fault protection, and negative-sequence protection Economic Operation of Power Systems: Gain an understanding of steam power plants, heat rate characteristics and characteristics of hydro plants Load Frequency Control: Learn about speed governing mechanism, speed governor, steady state speed regulations and adjustment of governor characteristics Voltage and Reactive Power Control: Gain an understanding of impedance and reactive power, system voltage and reactive power, voltage regulation and power transfer Renewable Energy Sources: Learn about solar power, wind power, geothermal energy, biomass and tidal power Restructuring of Electrical Power Systems: Gain an understanding of smart grids, smart grid components, smart grid benefits, and open smart grid protocol Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods The VILT will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course. The instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all the delegates gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) Introduction to Power Systems Manual (500 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
EnergyEdge's course empowers you with in-depth knowledge of deepwater turbidites. Acquire the necessary skills and knowledge to excel in this specialized field of study.
Management is known as a form of art and science. The key is making employees more effective and productive while finding the right way to do it. When preparing to manage one or a group of managers, you are helping them to be able to manage their employees. Every manager has a different personality and learns differently. But with some helpful tools and techniques shared in this course, you can help them become excellent managers that will continue to grow and succeed with their new teams. This course is designed to acquaint you with the basics of management. You will learn how to train your team, evaluate performance and how to handle team challenges. Course Highlights Management and Leadership Development Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Management and Leadership Development Course into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Management and Leadership Development Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Management and Leadership Development Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Management and Leadership Development Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Management and Leadership Development Course- Activities 00:00:00 Mock Exam Mock Exam- Management and Leadership Development Course 00:20:00 Final Exam Final Exam- Management and Leadership Development Course 00:20:00
Are you looking to improve your current abilities or make a career move? Our unique Corporate Behaviour Course might help you get there! Expand your expertise with high-quality training - study Corporate Behaviour and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Corporate Behaviour online training course. This Award in Corporate Behaviour at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! With this comprehensive Corporate Behaviour course, you can achieve your dreams and train for your ideal career. The Corporate Behaviour course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This Corporate Behaviour training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the Corporate Behaviour course today - gear up with the essential skills to set yourself up for excellence! Why Prefer Our Corporate Behaviour Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Start your learning journey with this Corporate Behaviour straight away and take a step forward in securing a better future! **** Course Curriculum **** Our Corporate Behaviour course consists of the following learning modules: Introduction to the Course Course Objectives Module One: The Science of Behavior What is Behavior? Psychology Sociology Anthropology Module Two: Benefits for Corporate Behavior Employee Safety Conservation of Materials Engagement Improved Employee Performance Module Three: Most Common Categories of Corporate Behavior Managerial Structure Values and Ethics Employee Accountability Workplace Incidents Module Four: Managerial Structure Clearly Defined Management Qualified Management Team Obvious Advancement Path Apparent Grievance Procedures Module Five: Company Values and Ethics Environmental Charity and Community Outreach Integrity Diversity Module Six: Employee Accountability Attitude Attendance Honesty Substance Abuse & Workplace Violence Module Seven: Workplace Incidents Safety Prejudice & Discrimination Vandalism & Theft Harassment or Bullying Module Eight: Designing and Implementing Group Planning Define Preferred Organizational Behaviors Hiring Training Employees Module Nine: Corporate Team Behavior Team Building Better Communication Conflict Resolution to the Company and the Department Module Ten: Auditing Corporate Behavior Affirm Ethical Behavior Investigate and Review Reported Incidents Determine Progress Get Employee Feedback & Revise Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Corporate Behaviour course is for you if you: Want to have a deeper insight into Corporate Behaviour Actively working in Corporate Behaviour and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Corporate Behaviour field. Requirements You will not need any prior background or expertise. All you need to take this Corporate Behaviour is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path This Corporate Behaviour course will help you to kickstart or take your career in the relevant sector to the next level. This will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates Certificate of completion Digital certificate - £10 Award in Corporate Behaviour at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Corporate Behaviour at QLS Level 2 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDUK Upon finishing the course, you will receive a CPDQS-accredited certificate that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)