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42549 Learning courses in London delivered Online

Certified Kubernetes Security Specialist (CKS)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Security Professionals working with Kubernetes Clusters Container Orchestration Engineers DevOps Professionals Overview In this course, students will learn and practice essential Kubernetes concepts and tasks in the following sections: Cloud Security Fundamentals Cluster Hardening System Hardening Minimize Microservice Vulnerabilities Supply Chain Security Disaster Recovery Secure Back-up and Restore This class prepares students for the Certified Kubernetes Security Specialist (CKS) exam. Kubernetes is a Cloud Orchestration Platform providing reliability, replication, and stabilitywhile maximizing resource utilization for applications and services. By the conclusion of this hands-on, vendor agnostic training you will be equipped with a thorough understanding ofcloud security fundamentals, along with the knowledge, skills and abilities to secure a Kubernetes cluster, detect threats, and properly resolve a security catastrophe. This courseincludes hands-on instruction which develops skills and knowledge for securing container-based applications and Kubernetes platforms, during build, deployment, and runtime. We prioritizecovering all objectives and concepts necessary for passing the Certified Kubernetes Security Specialist (CKS) exam. You will be provided the components necessary to assemble your ownhigh availability Kubernetes environment and harden it for your security needs. Learning Your Environment Underlying Infrastructure Using Vim Tmux Cloud Security Primer Basic Principles Threat Analysis Approach CIS Benchmarks Securing your Kubernetes Cluster Kubernetes Architecture Pods and the Control Plane Kubernetes Security Concepts Install Kubernetes using kubeadm Configure Network Plugin Requirements Kubeadm Basic Cluster Installing Kubeadm Join Node to Cluster Kubeadm Token Manage Kubeadm Tokens Kubeadm Cluster Upgrade Securing the kube-apiserver Configuring the kube-apiserver Enable Audit Logging Falco Deploy Falco to Monitor System Calls Enable Pod Security Policies Encrypt Data at Rest Encryption Configuration Benchmark Cluster with Kube-Bench Kube-Bench Securing ETCD ETCD Isolation ETCD Disaster Recovery ETCD Snapshot and Restore Purge Kubernetes Purge Kubeadm 3Purge Kubeadm Image Scanning Container Essentials Secure Containers Creating a Docker Image Scanning with Trivy Trivy Snyk Security Manually Installing Kubernetes Kubernetes the Alta3 Way Deploy Kubernetes the Alta3 Way Validate your Kubernetes Installation Sonobuoy K8s Validation Test Kubectl (Optional) Kubectl get and sorting kubectl get kubectl describe Labels (Optional) Labels Labels and Selectors Annotations Insert an Annotation Securing your Application Scan a Running Container Tracee Security Contexts for Pods Understanding Security Contexts AppArmor Profiles AppArmor Isolate Container Kernels gVisor Pod Security Pod Security Policies Deploy a PSP Pod Security Standards Enable PSS Open Policy Agent (OPA) Admission Controller Create a LimitRange Open Policy Agent Policy as Code Deploy Gatekeeper User Administration Contexts Contexts Authentication and Authorization Role Based Access Control Role Based Access Control RBAC Distributing Access Service Accounts Limit Pod Service Accounts Securing Secrets Secrets Create and Consume Secrets Hashicorp Vault Deploy Vault Securing the Network Networking Plugins NetworkPolicy Deploy a NetworkPolicy mTLS Linkerd mTLS with istio istio Threat Detection Active Threat Analysis Host Intrusion Detection Deploy OSSEC Network Intrusion Detection Deploy Suricata Physical Intrusion Detection Disaster Recovery Harsh Reality of Security Deploy a Response Plan Kasten K10 Backups Deploy K10

Certified Kubernetes Security Specialist (CKS)
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AWS Certified Solutions Architect - Associate

By Nexus Human

Duration 4.5 Days 27 CPD hours This course is intended for This course is intended for individuals who have basic knowledge on cloud computing; on-premise system administrators; IT specialists, interested in AWS and Cloud Technologies. Overview Upon successful completion of this course, students will know how to design and deploy scalable, highly accessible and fault-tolerant systems in AWS. In this course, students will learn the main 'Managed Service' offered by AWS; How to design and deploy scalable, highly accessible and fault-tolerant systems in AWS; How to choose the most appropriate AWS service. Introduction Course overview Exam Blue Print Public clouds & cloud economics AWS Overview & Whitepapers Setting up AWS Account Identity and Access Management (IAM) Local users, groups & roles SAML providers Policies Cross Account Access Best practices & Examples Lab Exam highlights Sample questions Simple Storage Service (S3) & Glacier Buckets Objects Lifecycle Configurations and permissions Custom bucket policies Best Practices & Examples Lab Exam highlights Sample questions Virtual Private Cloud (VPC) VPC Internet gateway vs NAT Gateway Elastic IPs Subnets & Routing tables Security Groups & Network Access Lists VPC Peering & Endpoints Managed VPN Connections Best Practices & Examples Lab Exam highlights Sample questions Elastic Compute Cloud (EC2) Instances Amazon Machine Images(AMIs) Elastic Block Store (EBS) Network & Security Load Balancers (ELB) Auto Scaling Groups (ASG) Instance Management Best Practices & Examples Lab Exam highlights Sample questions Route 53 Hosted Zones Health checks Traffic flow Best Practices & Examples Lab Exam highlights Sample questions Relational Database Service (RDS) Engine types Performance & Resilience Subnet groups Best Practices & Examples Lab Exam highlights Sample questions CloudWatch Dashboard and Metrics CloudWatch logs CloudWatch rules Best Practices & Examples Lab Exam highlights Sample questions Other AWS Services Simple Overview CloudFront DynamoDB Elasticache Redshift SQS SWF SNS Elastic Transcoder API Gateway Kenesis CloudFormation Exam highlights Sample questions Multiple AWS Services exercise Lab 1 - Architecting multi-tier environment Lab 2 - Configure backup and monitoring Practice Exam Additional course details: Nexus Humans AWS Certified Solutions Architect - Associate training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Certified Solutions Architect - Associate course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

AWS Certified Solutions Architect - Associate
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Working with Elasticsearch (TTDS6882)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This training is ideally suited for data analysts, IT professionals, and software developers who seek to augment their data processing and analytics capabilities. It will also benefit system administrators and data engineers who wish to harness Elastic Stack's functionalities for efficient system logging, monitoring, and robust data visualization. With a focus on practical application, this course is perfect for those aspiring to solve complex data challenges in real-time environments across diverse industry verticals. Overview This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and engaging group activities. Throughout the course you'll explore: New features and updates introduced in Elastic Stack 7.0 Fundamentals of Elastic Stack including Elasticsearch, Logstash, and Kibana Useful tips for using Elastic Cloud and deploying Elastic Stack in production environments How to install and configure an Elasticsearch architecture How to solve the full-text search problem with Elasticsearch Powerful analytics capabilities through aggregations using Elasticsearch How to build a data pipeline to transfer data from a variety of sources into Elasticsearch for analysis How to create interactive dashboards for effective storytelling with your data using Kibana How to secure, monitor and use Elastic Stack's alerting and reporting capabilities The Elastic Stack is a powerful combination of tools for techniques such as distributed search, analytics, logging, and visualization of data. Elastic Stack 7.0 encompasses new features and capabilities that will enable you to find unique insights into analytics using these techniques. Geared for experienced data analysts, IT professionals, and software developers who seek to augment their data processing and analytics capabilities, Working with Elasticsearch will explore how to use Elastic Stack and Elasticsearch efficiently to build powerful real-time data processing applications. Throughout the two-day hands-on course, you?ll explore the power of this robust toolset that enables advanced distributed search, analytics, logging, and visualization of data, enabled by new features in Elastic Stack 7.0. You?ll delve into the core functionalities of Elastic Stack, understanding the role of each component in constructing potent real-time data processing applications. You?ll gain proficiency in Elasticsearch for distributed searching and analytics, Logstash for logging, and Kibana for compelling data visualization. You?ll also explore the art of crafting custom plugins using Kibana and Beats, and familiarize yourself with Elastic X-Pack, a vital extension for effective security and monitoring. The course also covers essentials like Elasticsearch architecture, solving full-text search problems, data pipeline building, and creating interactive Kibana dashboards. Learn how to deploy Elastic Stack in production environments and explore the powerful analytics capabilities offered through Elasticsearch aggregations. The course will also touch upon securing, monitoring, and utilizing Elastic Stack's alerting and reporting capabilities. Hands-on labs, captivating demonstrations, and interactive group activities enrich your learning journey throughout the course. Introducing Elastic Stack What is Elasticsearch, and why use it? Exploring the components of the Elastic Stack Use cases of Elastic Stack Downloading and installing Getting Started with Elasticsearch Using the Kibana Console UI Core concepts of Elasticsearch CRUD operations Creating indexes and taking control of mapping REST API overview Searching - What is Relevant The basics of text analysis Searching from structured data Searching from the full text Writing compound queries Modeling relationships Analytics with Elasticsearch The basics of aggregations Preparing data for analysis Metric aggregations Bucket aggregations Pipeline aggregations Substantial Lab and Case Study Analyzing Log Data Log analysis challenges Using Logstash The Logstash architecture Overview of Logstash plugins Ingest node Visualizing Data with Kibana Downloading and installing Kibana Preparing data Kibana UI Timelion Using plugins

Working with Elasticsearch (TTDS6882)
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Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cloud administrators Cloud solution architects Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview After you complete this course the learner will be able to meet these overall objectives: Explain business and technical challenges of going to the cloud Understand benefits of an application-centric hybrid cloud multicloud management platform Navigate Cisco CloudCenter Suite architecture Understand Cisco CloudCenter Suite administrative capabilities including cloud management, multi-tenancy, governance, and policy enforcement Describe application lifecycle management and provisioning in cloud Describe how to use Cisco CloudCenter Suite to manage the workloads in multicloud CLDCCS, Mulitcloud Management with Cisco© CloudCenter Suite is a 3-day intensive training course that teaches you to securely design, automate, and deploy applications across multiple clouds while optimizing cost and compliance with comprehensive reporting, visibility, and policy-enforcement. Through a combination of lessons with hands-on lab exercises, you will learn to simplify the lifecycle management of multicloud applications, workflows, and their infrastructure. This course will help you: Acquire the advanced skills and techniques for API calls, that can deploy and manage workloads in multiple environments without having deep cloud expertise Learn provisioning and orchestration, cost management, and workload optimization by leveraging cloud management Understanding Cloud Transitions Overview of Traditional IT Introducing Cisco CloudCenter Suite Cisco CloudCenter Suite Definition Setting Up Cisco CloudCenter Workload Manager Artifact Repository Overview and Configuration Understanding User Administration and Multitenancy in Cisco CloudCenter Suite Cisco CloudCenter Suite User Roles Grasping Application Modeling in Cisco CloudCenter Workload Manager Model an Application Identifying Resource Placement Callouts and Lifecycle Actions in Cisco CloudCenter Workload Manager Resource Placement and Validation Callout Understanding Application Deployment Framework in Cisco CloudCenter Workload Manager Workload Manager Application Parameters Exploring Application Services in Cisco CloudCenter Workload Manager Application Services Framework Integrating Cisco CloudCenter Workload Manager with Cisco Application-Centric Infrastructure Configure CloudCenter Workload Manager for Cisco ACI Introducing Application Management in Cisco CloudCenter Workload Manager Cisco CloudCenter Workload Manager Actions Library Exploring Advanced Features in CloudCenter Workload Manager Scheduling an Application in Cisco CloudCenter Workload Manager Comprehending Policies and Tagless Governance in CloudCenter Workload Manager Cisco CloudCenter Workload Manager Policies Introducing Action Orchestrator and Cost Optimizer in Cisco CloudCenter Suite Action Orchestrator in Cisco CloudCenter Suite Additional course details: Nexus Humans Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS)
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Getting Started With the Mac Operating System

By Nexus Human

Duration 1 Days 6 CPD hours This one day course provides a comprehensive overview of macOS, complete with insider tips for getting the most out of the operating system. The course shows how to configure system preferences, navigate around the finder, personalize the interface and as well as achieve fluency with all the operational functions of the macOS. Meet The macOS The User InterfaceUser PreferencesThe Menus and Menu Paths The Toolbar Scroll Bars The Sidebar The Go Menu, Utilities Folder The Clipboard Launching Applications The Finder The Launchpad and Mission Control Finder Essentials The Desktop Quick Look Different Viewing Options Spring Loaded Folders Creating an Archive Customizing your Finder The Desktop Customize your Toolbar Organizing your Desktop Labeling your Documents and Folders Creating Folders Smart Folders The Dock Opening Applications from the Dock Dock Preferences and Customizing your Dock Choosing which Applications appear in the Dock Accessing Folder content using Stacks Your Home Folder Moving, Copying and Deleting Files Emptying the Trash Switching Between Applications Showing and Hiding Applications. Closing Documents vs. Quitting Applications Using Continuity - Mac and iOS Interfacing with your Mac and your Apple mobile devices Messages and answering your iPhone Windows Closing and Minimizing Placing documents in the Dock The Keyboard Control, Option (Alt) and Command Keys Keyboard Shortcuts The Dictation Function Gestures and Voice Mouse and Hand Gestures Using Text-to-Speech Searches Finding Files and documents Advanced Spotlight Searches Widgets & Notifications The Dashboard Enabling and Viewing Widgets Enabling and Viewing Notifications Using Spaces Switching between Spaces Running applications in full screen mode Installing or Upgrading Applications Buying from the Mac App Store Downloading from the Internet Sharing Files Sending files using AirDrop Dropbox File Synchronization Enable File Sharing Getting OnLine Understanding the Apple Airport Connecting wirelessly Using Ethernet Creating a Network Connecting through outside Network Servers and VPN Staying Current with Software Update Troubleshooting Application Crashes Force Quit Deleting Preferences The Key Chain Internet Connections Backing Up Time Machine Setting up Time Machine Performing Backups Shortcuts How to better use and access Files and documents Basic shortcuts for speed and efficiency New User Account Creating a New User Switching Between Multiple User Accounts Additional course details: Nexus Humans Getting Started With the Mac Operating System training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Getting Started With the Mac Operating System course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Getting Started With the Mac Operating System
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CNS-420 Citrix Networking Assessment, Design, and Advanced Configuration

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Developed for IT Professionals with extensive networking and Citrix ADC experience. This course is built for IT Professionals who are responsible for defining the overall structure or architecture of a Citrix networking environment. This course encompasses advanced Citrix networking configurations and leading Citrix design principles. Overview How to identify and prioritize business drivers, constraints, and requirements using the Citrix Consulting methodologyAssess environment requirements and learn to apply leading design principles to address them in a multi-site Citrix ADC deploymentApply advanced authentication and load balancing principles In this expert training course students will be exposed to advanced networking and Citrix ADC concepts and configurations. Through lecture, lab exercises, and real-world case studies, students will learn to look critically at environment requirements, constraints, and business drivers to create a complex Citrix networking solution. Topics to be covered in this course include multi-site and multitenant deployments, advanced authentication and load balancing, and automation and orchestration and advanced troubleshooting. This training will also prepare students for the Citrix Certified Expert in Networking (CCE-N) exam.This course includes a voucher to take the related exam (1Y0-440: Citrix Networking Assessment, Design, and Advanced Configuration) and earn your Citrix Certified Expert ? Networking (CCE-N) certification. Networking Methodology and Assessment Understanding the Citrix methodology Business Drivers and Requirements User Segmentation Application Assessment Capabilities Assessment Citrix Networking Deployment Architecture and Topology Multi-Site Deployments Multi Tennant Infrastructure Cloud Deployments High Availability Citrix ADC Double-Hop Scenarios Secure Web Gateway Advanced Authentication and Authorization Authorization Policies Access Policies Advanced Authentication Options Multi-Factor Authentication nFactor Authentication AAA Session Management Citrix ADC Security Authorization Pre-authentication and Endpoint Analysis Scans Protection against Layer 4-7 Attacks Web App Firewall Citrix Gateway Configuration Considerations ICA Proxy Configuration VPN Access Clientless Access Split Tunneling RDP Proxy Deployment and Configuration Advanced Load Distribution and Link Load balancing Advanced Load Balancing Link Load Balancing Firewall Load Balancing Microsoft Exchange Load Balancing Advanced Global Server Load Balancing Global Server Load Balancing Persistence DNS, Policies, Expressions, Actions, and Views GSLB Monitoring and Considerations Application Delivery Management Automation and Orchestration Application Delivery Management Outbound Traffic Dashboard Automation Orchestration Configuration Jobs Configuration Audit NITRO API StyleBooks (Net-new) Additional course details: Nexus Humans CNS-420 Citrix Networking Assessment, Design, and Advanced Configuration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNS-420 Citrix Networking Assessment, Design, and Advanced Configuration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CNS-420 Citrix Networking Assessment, Design, and Advanced Configuration
Delivered OnlineFlexible Dates
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Understand and Drive Your Salesforce Implementation ( BSX101 )

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This class is designed for individuals who are (or will soon be) supporting a Salesforce implementation in a decision-making capacity. This includes, but is not limited to, business analysts, IT managers, project managers, executive leaders, and executive sponsors. This class is not recommended for individuals tasked with solution-building. Overview When you complete this course, you will be able to: Identify key stakeholders needed for a successful Salesforce implementation. Describe the Salesforce data model as it relates to Customer 360, Salesforce Clouds, and the Salesforce Platform. Communicate the appropriate security measures needed to control org and data access. Discuss which standard or custom objects and applications should be implemented based on specific requirements and use cases. Effectively strategize how to migrate data into your Salesforce org while maintaining high data quality. Understand Salesforce automation tools and how they solve for various business challenges. Analyze Salesforce data with Reports and Dashboards. Navigate the key phases and milestones of a Salesforce implementation. Explore Salesforce features and functionality and gain the knowledge to make Salesforce implementation decisions with confidence. In this 3-day, heavily discussion-based class, learn about standard and custom objects and applications, data management, data visualization, flow automation tools, security mechanisms, and more. Successfully navigate the key phases and milestones of a Salesforce implementation, effectively communicate business needs, and provide directives to team members tasked with solution-building to deliver a robust Salesforce solution that achieves business goals. Salesforce Data Model Discover the Customer 360 Platform Examine Salesforce Clouds Navigate the Salesforce Platform Review the Salesforce Platform Data Model Understand Data Visualization Security & Access Create Users Access the Org Control Data Objects & Applications Review Standard Objects Understand Custom Objects Explore Standard Applications Discover Custom Applications Salesforce Customizations Work with Fields Design Page Layouts Understand Record Types Review Dynamic Capabilities Successful Data Management Determine Data Strategy Create Data Ensure Data Quality Process Automation Streamline Business Processes Using Automation Tools Learn Purpose-Driven Automation Automate With Flow Data Analysis Using Reports & Dashboards Organize Reports and Dashboards Build Reports Create Dashboards Create an Analytics Strategy Adoption & Continued Improvement Adopt Your Implementation Evaluate Continued Improvements Additional course details: Nexus Humans Understand and Drive Your Salesforce Implementation ( BSX101 ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Understand and Drive Your Salesforce Implementation ( BSX101 ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Understand and Drive Your Salesforce Implementation ( BSX101 )
Delivered OnlineFlexible Dates
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Salesforce Administer and Maintain Service Cloud (ADX261)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This class is designed for experienced Salesforce Administrators who are responsible for setting up, configuring, and managing Service Cloud. Prior to taking this class, you should have a solid understanding of Salesforce functionality and concepts, at least 6 months of experience using Salesforce, and the Salesforce Administrator credential or equivalent knowledge. Overview Set up the case management process automating the support process with queues, assignment/escalation rules, and Process Builder. Configure Salesforce knowledge to help you manage the creation, publication, and maintenance of knowledge articles. Enable entitlements to set up service contracts. Set up the Salesforce Service Console app to help your support reps work more efficiently. Understand the capabilities of the Softphone Utility in the Lightning Console. Configure online chat with customers using Web Chats. Understand and set up communities. Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will walk you through how to configure and maintain Service Cloud for your organization. Learn how to set up service contracts with milestones and entitlements, set up the Service Console application, add the Softphone Utility to your Lightning Console, and set up Web Chats to provide frictionless customer support. Learn how to configure a Customer Community so you can connect customers to knowledge articles and community members to find answers instantly. Case Escalations and Entitlements Create processes to streamline a support team?s workflow and case management. Customize fields, page layouts, and record types for different kinds of support cases. Define picklist values for each new record type. Create case assignment rules, queues, and escalation rules to push cases to the appropriate support team at the appropriate time. Create and manage entitlements to customize the level of support for each customer. Salesforce Knowledge Enable Lightning Knowledge and assign appropriate user licenses. Customize page layouts and record types to support knowledge article management. Customize access to, permissions for, and visibility of knowledge tools and processes. Create and manage articles to ensure quality of information. Manage and close cases more efficiently using knowledge articles. Lightning Service Console Create your own Service Console app. Customize the Lightning Console pages. Add Utilities to your console. Enable and utilize Chat (formerly Live Agent). Optimize the use of Omni-Channel. Salesforce Self-Service Communities Enable communities in your Salesforce org. Create a permission set for effective administration of communities. Customize the look and layout of the community. Add the Reputation component to the community. Additional course details: Nexus Humans Salesforce Administer and Maintain Service Cloud (ADX261) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Maintain Service Cloud (ADX261) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Salesforce Administer and Maintain Service Cloud (ADX261)
Delivered OnlineFlexible Dates
Price on Enquiry

Juniper Networks Design Fundamentals (JNDF)

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is targeted for Juniper Networks system engineers, partner sales engineers (including Champions), and services partners who are interested in learning network design introductory concepts. However, the course is also applicable to a general audience of Juniper customers with a desire to learn more about network design. Overview Provide an overview of network design needs and common business requirements.Describe key product groups related to campus, WAN, data center, and security architectures.Analyze and interpret common RFP requirements.Scope a network design by gathering data and working with key stakeholders.Describe ways of processing customer data and design requests.Identify boundaries and scope for the design proposal.List some considerations when creating a design proposal.Provide an overview of network security design principles and common vulnerabilities.List high-level design considerations and best practices for securing the network.List the components of the campus network design.Describe best practices and design considerations for the campus.Describe architectural design options for the campus.List the components of the WAN.Describe best practices and design considerations for the WAN.Describe design options for the WAN.List the components of the data center design.Describe best practices and design considerations for the data center.Describe architectural design options for the data center.Define business continuity and its importance in a network design.Describe high availability design considerations and best practices.Provide an overview of high availability offerings and solutions.Describe Class of Service design considerations.Provide an overview of environmental considerations in network design.List design considerations and best practices for managing the network.Provide an overview of Juniper Networks and third party options for network management.List design considerations and best practices for network automation.Provide an overview of automation tools.Explain the foundational topics that have been taught throughout the course.Create a network design proposal that satisfies customer requirements and business needs.Provide an overview of the steps involved in migrating a network.Describe best practices used in network migration.List the various campus network topographies.Describe sample design options for the campus. This three-day course is designed to cover best practices, theory, and design principles for overall network design and will serve as the prerequisite course for other design subject areas ƒ?? data center, security, and WAN. Course IntroductionNetwork Design Fundamentals A Need for Design Knowledge is King A Proposed Design Methodology A Reference Network Understanding Customer Requirements RFP Requirements Scoping the Design Project Analyzing the Data Lab: Understanding Customer Requirements Organizing the Data Processing the Data and Requests Understanding Boundaries and Scope Design Proposal Considerations Securing the Network Why Secure the Network? Security Design Considerations Creating the Design Campus The Campus Network: An Overview Best Practices and Considerations Architectural Design Options Lab: Creating the Design Campus Creating the Design Wide Area Network The WAN: An Overview Best Practices and Considerations WAN Design Examples Lab: Creating the Design WAN Creating the Design Data Center The Data Center: An Overview Best Practices and Considerations Data Center Design Examples Lab: Creating the Design Data Center Business Continuity & Network Enhancements Business Continuity Planning High Availability Design Considerations and Best Practices Offerings and Solutions CoS and Traffic Engineering Considerations Environmental Design Network Management Designing for Network Management Automation Designing for Network Automation Lab: Enhancing the Design Putting Network Design Into Practice Network Design Recap Responding to the RFP Final Lab Introduction Lab: Putting Network Design into Practice

Juniper Networks Design Fundamentals (JNDF)
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Accessible Documents

By Nexus Human

Duration 0.75 Days 4.5 CPD hours This course is intended for Making Microsoft Word documents accessible. Overview Please refer to Overview. During this course students will interact with a variety of Word documents and review components that would render the document inaccessible. Students will enable the Accessibility Checker and the Speak feature and progress through the processes and procedures to meet the AODA mandate. Students will ultimately create an accessible set of styles and use those styles within the document. Adding the Accessibility Checker and the Speak feature Discussions will follow as to the limitations of the checker When the checker won?t run Document Metadata Students will review where and why to add metadata to a Word Document Setting the application language and setting the document language Setting the document title Adding the Author and subject metadata fields Creating Accessible Paragraphs and Columns Students will see the perils of incorrect use of hard returns and text boxes within a document Exercises will have students work with paragraph formatting and column formatting for accessibility Creating Accessible Tables Students will interact with tables that are poorly designed and restricted them to still maintain content but that are now accessible Discussions will surround, changes to how tables are handled when sending to PDF Accessible Imagery Students will discuss the need to images with a document The Alternate text feature will be used and the rationale for adding specific types of descriptions Students will see and understand the rationale for ?in-line- imagery Styles for Navigation Students will use and modify the built-in styles feature of Microsoft Word and create a table of contents Students will see with the use of the navigation pane, how styles impact accessibility Students will also understand the importance of proper styles nesting Headers, Footers and Footnotes Students will discuss and then implement accessible headers and footers Students will discuss footnotes and alternative methods to provide footnotes Verifying Reading Order Students will ?listen? to their documents using the Speak feature Students will enable the selection pane as an accessibility tools and discuss its limitations Creating an Accessible Style Template Students will create several accessible styles including headings and paragraphs Students will save the style within a template Additional course details: Nexus Humans Accessible Documents training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Accessible Documents course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Accessible Documents
Delivered OnlineFlexible Dates
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