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44175 Learning courses in Glasgow delivered Online

Client Services Manager

5.0(1)

By Course Gate

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client Services Manager
Delivered Online On Demand21 hours 4 minutes
£11.99

Executive Mini MBA

5.0(1)

By Course Gate

The Executive Mini MBA will teach you all those things you learn from an MBA course that too in a shorter period. From learning theories to implying it in practical life, the course plan carries all the important aspects. This beneficial program will help you to gain in-depth knowledge about Economics and business. The administrative and managerial aspects of the business will become clearer to you. The course will also familiarise yourself with a wide variety of topics such as strategy planning, marketing strategy, resource management, etc. Most importantly, the course will play a significant role to develop the required leadership skill to lead a business organisation. By completing this course, you will become efficient enough for securing a high position in a business organisation.  Who is this Course for? This Executive Mini MBA course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Executive Mini MBA 00:30:00 Final Exam Final Exam - Executive Mini MBA 00:20:00 Recommended Readings Recommended Readings - Executive Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Executive Mini MBA
Delivered Online On Demand3 days
£11.99

Personal Development Masterclass

By IOMH - Institute of Mental Health

Overview This Personal Development Masterclass course will unlock your full potential and will show you how to excel in a career in Personal Development Masterclass. So upskill now and reach your full potential. Everything you need to get started in Personal Development Masterclass is available in this course. Learning and progressing are the hallmarks of personal development. This Personal Development Masterclass will quickly teach you the must-have skills needed to start in the relevant industry. In This Personal Development Masterclass Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Personal Development Masterclass skills to help you advance your career. Acquire a comprehensive understanding of various Personal Development Masterclass topics and tips from industry experts. Learn in-demand Personal Development Masterclass skills that are in high demand among UK employers, which will help you to kickstart your career. This Personal Development Masterclass course covers everything you must know to stand against the tough competition in the Personal Development Masterclass field.  The future is truly yours to seize with this Personal Development Masterclass. Enrol today and complete the course to achieve a Personal Development Masterclass certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Personal Development Masterclass course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Personal Development Masterclass course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Personal Development Masterclass course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Personal Development Masterclass is suitable for anyone aspiring to start a career in Personal Development Masterclass; even if you are new to this and have no prior knowledge on Personal Development Masterclass, this course is going to be very easy for you to understand.  And if you are already working in the Personal Development Masterclass field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Personal Development Masterclass course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Personal Development Masterclass course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Personal Development Masterclass course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Personal Development Masterclass course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Introduction 00:05:00 Module 01: What's Your Self Image and How It Affects Your Self Esteem What's Your Self Image and How It Affects Your Self Esteem 00:03:00 The Meaning of Self-Image 00:04:00 Accepting Yourself for Who You Are 00:04:00 Ways to Change Your Self Image 00:06:00 How Your Self Image Affects You Emotionally 00:04:00 How Your Identity and Self Esteem Are Linked 00:04:00 Module 02: What Roadblocks Do You Put in Your Way? What Roadblocks Do You Put in Your Way? 00:03:00 Comparing Yourself to Others as a Roadblock 00:04:00 Using Self Talk as a Roadblock 00:04:00 Using Fear as a Roadblock 00:03:00 Using Procrastination as a Roadblock 00:04:00 Having Self Limiting Beliefs 00:04:00 Module 03: Causes for Low Self Esteem Causes for Low Self Esteem 00:03:00 Sources for low self-esteem 00:04:00 How Bullying Can Affect Your Self Esteem 00:03:00 How Your Parents Can Affect Your Self Esteem 00:04:00 How Trauma Can Affect Your Self Esteem? 00:05:00 How Society and the Media Can Affect Your Self Esteem 00:03:00 Module 04: Using Psychology/Self Help to Form Empowering Beliefs Using Psychology/Self Help to Form Empowering Beliefs 00:04:00 Ways to remove negative thoughts from your subconscious mind 00:03:00 Transactional Analysis-The Masks we wear 00:03:00 Affirmations 00:03:00 Steps to Overcome limiting beliefs learn in childhood 00:05:00 Learn to understand your potential 00:04:00 Module 05: Changing Your Mindset to Overcome Limiting Beliefs Changing Your Mindset to Overcome Limiting Beliefs 00:06:00 Proven Mindset hacks to overcome limiting beliefs 00:05:00 Ways to cultivate a more positive mindset 00:03:00 Ways to change your mindset and attitude 00:04:00 Ways to change your mindset for success 00:04:00 Ways to Change your mindset 00:04:00 Module 06: Believe in yourself Believe in yourself 00:04:00 Think About Your Past Successes 00:03:00 Learn to Trust Yourself 00:04:00 Let yourself off the hook 00:04:00 Have a Positive Attitude 00:03:00 Let a Life Coach Help You 00:03:00 Conclusion Review of Course 00:05:00

Personal Development Masterclass
Delivered Online On Demand2 hours 28 minutes
£11

HR, Payroll, PAYE, TAX

By IOMH - Institute of Mental Health

Overview of HR, Payroll, PAYE, TAX Do you dream of a career in Human Resources (HR) or Payroll? The UK HR industry is anticipated to reach a staggering £41.2 billion by 2025, with a rising demand for skilled professionals. This HR, Payroll, PAYE, TAX course provides a solid foundation in HR practices, payroll management, and tax implications, giving you a head start in this dynamic sector. More than just theoretical knowledge, this course equips you with practical skills and real-world experience, ensuring you're prepared and capable for the challenges of the HR, payroll, and tax industry. The dynamic world of HR, payroll, and taxation presents a wealth of opportunities for ambitious professionals. In the UK, these fields are paramount to the success of any organisation, with stringent regulations and ever-evolving best practices. Our HR, Payroll, PAYE, and TAX course empowers you with a comprehensive understanding of HR processes, payroll administration, and tax compliance, equipping you with the skills to navigate this intricate landscape seamlessly. By the end of this course, you'll have the confidence and expertise to excel in your chosen career path. Our course is designed to unlock your potential for success in the dynamic HR, payroll, and tax industries. With a focus on practical application and in-depth knowledge, you'll delve into the intricacies of employee recruitment, training, performance management, and termination, ensuring a cohesive and legally compliant workforce. Dive into the complexities of payroll systems, mastering the art of accurate calculations, deductions, and submissions. Gain invaluable insights into UK employment law, PAYE, and taxation, enabling you to make informed decisions and mitigate risks. This course is your gateway to a career in a high-demand industry, where HR, payroll, and tax professionals are in high demand, commanding competitive salaries and opportunities for growth. This HR, Payroll, PAYE, TAX course will help you to learn: Develop a comprehensive understanding of HR processes and payroll systems. Master employee lifecycle management from recruitment to termination. Acquire proficiency in administering payroll and ensuring compliance. Gain expertise in UK employment law and regulations. Implement effective strategies for employee engagement and retention. Calculate accurate payroll deductions and tax obligations. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the HR, Payroll, PAYE, TAX course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This HR, Payroll, PAYE, TAX is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the HR, Payroll, PAYE, TAX course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this HR, Payroll, PAYE, TAX Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum HR Management Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 :Employee Termination 00:15:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law 00:26:00 Payroll Management Introduction to Payroll Management Introduction to Payroll Management 00:10:00 An Overview of Payroll 00:17:00 The UK Payroll System Running the payroll - Part 1 00:14:00 Running the payroll - Part 2 00:18:00 Manual payroll 00:13:00 Benefits in kind 00:09:00 Computerised systems 00:11:00 Total Photo scenario explained 00:01:00 Brightpay Brightpay conclude 00:03:00 Find software per HMRC Brightpay 00:03:00 Add a new employee 00:14:00 Add 2 more employees 00:10:00 Payroll settings 00:15:00 Monthly schedule - Lana 00:14:00 Monthly schedule - James 00:08:00 Directors NI 00:02:00 Reports 00:02:00 Paying HMRC 00:05:00 Paying Pensions 00:04:00 RTI Submission 00:02:00 Coding Notices 00:01:00 Journal entries 00:07:00 Schedule 00:03:00 AEO 00:06:00 Payroll run for Jan & Feb 2018 00:13:00 Leavers - p45 00:03:00 End of Year p60 00:02:00 Installing Brightpay 00:13:00 Payee Tax NI PAYE TAX 00:13:00 NI 00:11:00 Pensions 00:06:00 Online calculators 00:07:00 Payslips 00:03:00 Journal entries 00:07:00 Conclusion and Next Steps Conclusion and Next Steps 00:08:00

HR, Payroll, PAYE, TAX
Delivered Online On Demand7 hours 50 minutes
£11

Microsoft Excel 2016

By Course Cloud

Course Overview The comprehensive Microsoft Excel 2016 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Microsoft Excel 2016 today, and learn from the very best the industry has to offer! This best selling Microsoft Excel 2016 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Microsoft Excel 2016 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Microsoft Excel 2016 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Microsoft Excel 2016 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Microsoft Excel 2016, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Microsoft Excel 2016 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Microsoft Excel 2016 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Microsoft Excel 2016
Delivered Online On Demand
£7.99

Accounting for Tax

By Compete High

Unlock Financial Success with 'Accounting for Tax' Text Course! 📚 Welcome to the ultimate guide to mastering the intricate world of Accounting for Tax! Are you ready to navigate the complexities of tax accounting with confidence and finesse? Look no further! Our comprehensive text course is designed to equip you with the essential knowledge and skills to excel in understanding tax regulations, optimizing tax strategies, and ensuring compliance.   Why Choose 'Accounting for Tax'? ✅ Comprehensive Curriculum: Dive deep into the fundamental principles and advanced concepts of tax accounting through our meticulously crafted curriculum. From understanding tax codes to preparing tax returns, we've got you covered! ✅ Practical Insights: Gain practical insights and real-world examples that bridge the gap between theory and application. Learn from industry experts who bring years of experience to the table, providing invaluable perspectives on navigating tax complexities. ✅ Flexible Learning: Access our text course anytime, anywhere, at your own pace. Whether you're a busy professional or a student juggling multiple responsibilities, our flexible learning format allows you to tailor your learning experience to fit your schedule. ✅ Lifetime Access: Enjoy lifetime access to course materials and updates, ensuring that you stay ahead of the curve in an ever-evolving tax landscape. Reinforce your knowledge whenever you need it, with no expiration date on your learning journey. ✅ Boost Your Career: Elevate your career prospects and unlock new opportunities with a solid understanding of tax accounting. Whether you're a finance professional looking to enhance your skills or a business owner aiming to optimize tax strategies, this course is your pathway to success. ✅ Interactive Resources: Engage with interactive resources, quizzes, and assessments that reinforce learning and gauge your progress. Get hands-on experience with practical exercises that simulate real-world scenarios, empowering you to apply your newfound knowledge with confidence.   Who is This For? 🎯 'Accounting for Tax' is ideal for individuals seeking to deepen their understanding of tax accounting, including: Finance professionals looking to expand their expertise and advance their careers. Business owners and entrepreneurs aiming to optimize tax strategies and minimize liabilities. Accounting students and graduates seeking to enhance their skills and marketability in the workforce. Anyone interested in gaining a comprehensive understanding of tax regulations and compliance.   Career Path 🚀 Embark on a rewarding career path with the skills and knowledge acquired from our 'Accounting for Tax' text course. Unlock opportunities in various sectors, including: Public accounting firms: Join prestigious firms and provide tax advisory services to clients. Corporate finance: Work in finance departments of corporations, managing tax planning and compliance. Government agencies: Pursue opportunities in tax authorities or regulatory bodies, ensuring adherence to tax laws. Consulting firms: Offer specialized tax consulting services to businesses seeking strategic guidance.   FAQs Is prior accounting knowledge required to enroll in this course? While prior accounting knowledge is beneficial, our course is designed to accommodate learners of all levels. Whether you're a beginner or an experienced professional, our comprehensive curriculum provides a solid foundation in tax accounting. How long does it take to complete the course? The duration of the course varies depending on individual learning pace and schedule. However, most learners complete the course within a few weeks, dedicating a few hours each week to study. Will I receive a certificate upon completion of the course? Yes, upon successfully completing the course and any associated assessments, you will receive a certificate of completion. This certificate serves as recognition of your achievement and can be a valuable addition to your resume or LinkedIn profile. Are there any prerequisites for taking this course? There are no specific prerequisites for enrolling in 'Accounting for Tax.' However, a basic understanding of accounting principles can be helpful for grasping certain concepts more efficiently. Is the course updated regularly to reflect changes in tax laws? Yes, we are committed to keeping our course content up-to-date with the latest developments in tax laws and regulations. Our team of experts continuously monitors changes in the tax landscape to ensure that our students receive the most current and relevant information.   Don't miss out on this opportunity to unlock the secrets of tax accounting and propel your career to new heights! Enroll in our 'Accounting for Tax' text course today and take the first step towards financial success! 🌟 Course Curriculum Module 1 Introduction to Loans Introduction to Loans 00:00 Module 2 Taxable Income Calculation and Recognition Taxable Income Calculation and Recognition 00:00 Module 3 Depreciation and Amortization for Tax Purposes Depreciation and Amortization for Tax Purposes 00:00 Module 4 Taxation of Business Entities Taxation of Business Entities 00:00 Module 5 International Taxation and Transfer Pricing International Taxation and Transfer Pricing 00:00 Module 6 Tax Credits and Incentives Tax Credits and Incentives 00:00

Accounting for Tax
Delivered Online On Demand6 hours
£5

Psychological Wellbeing Practitioner Skills Online Course

3.0(2)

By Alpha Academy

Psychological Wellbeing Practitioner Skills Overview The Psychological Wellbeing Practitioner Skills course is designed to equip learners with the core competencies needed to support mental health and emotional wellbeing. It explores the fundamental principles of psychotherapy, key therapeutic techniques, and practical skills for working with individuals in distress. You’ll learn how to engage clients, assess their needs, and provide low-intensity Cognitive Behavioural Therapy (CBT) treatments in line with evidence-based approaches. This course covers essential topics such as types of therapies, crisis intervention, and methods of helping individuals manage anxiety, depression, and other common mental health concerns. Whether you’re new to the field or want to enhance your skills in psychological support, this course will provide practical knowledge that can be applied in real-world settings. Learning Outcomes Understand the role and responsibilities of a Psychological Wellbeing Practitioner (PWP). Identify key principles of psychotherapy and their applications. Recognise various therapeutic approaches including CBT and person-centred therapy. Build effective engagement and assessment strategies for working with clients. Deliver low-intensity CBT interventions to address common mental health issues. Deliver low-intensity CBT interventions to address common mental health issues. Respond appropriately to clients in emotional or psychological crisis. Understand the ethical and professional boundaries in mental health care. Develop an action plan to support a client’s psychological recovery. Apply best practices in crisis intervention and emotional first aid. Who Is This Course For This course is ideal for aspiring mental health support workers, teaching assistants, life coaches, and anyone looking to develop foundational skills in psychological wellbeing. It’s also suitable for those working in education, social care, or any profession that involves supporting others. Eligibility Requirements No prior experience in psychology or counselling is required. Learners should have a good understanding of English and an interest in mental health and wellbeing. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Completing this course can lead to roles such as mental health support worker, Psychological Wellbeing Practitioner (PWP), therapy assistant, community support officer, or the foundation for further study in counselling and psychology.

Psychological Wellbeing Practitioner Skills Online Course
Delivered Online On Demand2 hours
£9.99

First Aid Tips for Sports Online Course

3.0(2)

By Alpha Academy

First Aid Tips for Sports Overview First Aid Tips for Sports is a practical course designed to equip learners with essential knowledge and techniques to respond effectively to sports-related injuries and medical emergencies. The course focuses on real-life first aid practices, covering everything from basic assessment to handling common, major, and environmental injuries on the field. Whether it’s a sprain, concussion, or sudden medical episode, learners will gain confidence in identifying symptoms, prioritising life-saving actions, and managing injuries until professional help arrives. This training also emphasises prevention, preparedness, and the importance of staying calm and alert in high-pressure sports environments. Ideal for athletes, coaches, trainers, and volunteers, the course ensures that anyone involved in sports can take quick, effective action when it matters most. Learning Outcomes Understand the basics of sports first aid and its importance. Perform a quick and accurate initial assessment of injured individuals. Recognise and prioritise life-saving measures in emergencies. Identify and treat common sports injuries like sprains and strains. Respond to major injuries such as fractures and head trauma. Manage environmental injuries, including heatstroke and hypothermia. Act during medical emergencies such as asthma attacks or cardiac arrest. Know what to include in a sports first aid kit. Follow best practices to reduce risks and improve safety during sports. Remain calm and apply clear thinking in high-stress injury situations. Who Is This Course For This course is designed for athletes, sports coaches, fitness instructors, PE teachers, school staff, team managers, and anyone involved in physical activity or competitive sports. It is suitable for both professionals and volunteers seeking to improve safety during sports participation. Eligibility Requirements No prior first aid training is necessary. Basic English skills and an interest in health, safety, or sports are recommended. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Completing this course can support careers in sports coaching, physical education, personal training, sports therapy, and event safety. It also benefits those in health and fitness fields who want to broaden their emergency response skills for athletic environments.

First Aid Tips for Sports Online Course
Delivered Online On Demand3 hours
£9.99

Psychology Online Course

3.0(2)

By Alpha Academy

The Psychology Online Course gives you a clear and simple way to understand how people think, feel and act. You will learn how the brain works, how we grow and change, and how our thoughts and feelings shape our lives. This course covers many key areas in psychology, including personality, emotions, stress, behaviour, learning, and mental health. With easy-to-follow lessons, you will gain useful knowledge to understand yourself and others better. Whether you want to build a career in psychology or just learn more about the mind, this course gives you the tools to start. Course Curriculum ✓ Module 01: The Foundation of Psychology ✓ Module 02: Different Approaches of Psychology ✓ Module 03: Biological Psychology ✓ Module 04: Behavioral Psychology ✓ Module 05: Developmental Psychology: How Children Become Adults ✓ Module 06: Social Psychology ✓ Module 07: Emotions in Terms of Psychology ✓ Module 08: Motivation: Why Do We Do What We Do? ✓ Module 09: Dealing with Stress and Anxiety ✓ Module 10: Personality: Psychological Factors That Make You an Individual ✓ Module 11: Perception, Sensation and Love ✓ Module 12: Learning: Understanding Acquired Behavior ✓ Module 13: Thinking: Exploring Mental Life ✓ Module 14: Intelligence: In Pursuit of Rational Thought and Effective Action ✓ Module 15: Atypical Behaviors from a Psychological Perspective ✓ Module 16: Mood Disorders ✓ Module 17: Eating Disorders ✓ Module 18: Personality Disorders ✓ Module 19: Research Methods ✓ Module 20: Psychological Assessments ✓ Module 21: Ethical Issues in Psychological Assessments Learning Outcomes Understand the basics of psychology and its main ideas. Learn how the brain and body affect how we think and act. Know how people grow and develop through life. Explore why we feel emotions and what they mean. Understand what motivates people to do what they do. Learn how stress and anxiety affect the mind and body. See how people learn, remember, and think. Get to know different types of mental health problems. Learn how psychologists study people and collect data. Understand the rules and ethics in psychological testing. Who is this course for? This course is ideal for anyone interested in how the mind works. It suits students, support workers, teachers, carers, and people who want to learn psychology for personal growth or future study. You do not need any previous background in psychology to join. Eligibility Requirements You should have a good understanding of written English. No prior knowledge of psychology is needed, just a keen interest in human behaviour and mental health. Career Path After finishing this course, you can explore roles such as mental health support worker, teaching assistant, youth worker, human resources assistant, or continue into further study in psychology or counselling. It also helps in any job that involves working with people and understanding behaviour. (Learn more about this online course)

Psychology Online Course
Delivered Online On Demand8 hours
£9.99

Electrical Engineering Course

5.0(1)

By LearnDrive UK

Master DC circuit analysis and troubleshooting with our comprehensive Electrical Engineering course. Learn to analyze series-parallel networks and solve practice problems to become a skilled troubleshooter in the field.

Electrical Engineering Course
Delivered Online On Demand1 hour
£5