42818 Learning courses in Edinburgh delivered Online

Overview Step into the captivating world of the 'Advanced Diploma In Psychology' and unravel the enigmatic intricacies of the human mind and its behaviours. The curriculum has been crafted with utmost care under the supervision of industry experts to offer deep insights into varied psychological perspectives, shedding light on social interactions, cognitive applications, and the development of children. Dive into the intriguing aspects of atypical behaviour, the relationship between criminology and psychology, and the importance of research in understanding the nuances of domestic violence and criminal intelligence. Learning Outcomes: Gain a comprehensive understanding of diverse psychological perspectives and their significance. Analyse and interpret the factors influencing social interactions and the essence of social psychology. Explore the intricacies of cognitive processes and their real-world applications. Develop an understanding of child growth patterns and delve into the deviations from the typical behavioural framework. Master the art of research methodology to gather, interpret, and present data on psychological phenomena. Why buy this Advanced Diploma In Psychology course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Diploma In Psychology there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Advanced Diploma In Psychology course for? This Advanced Diploma In Psychology is suitable for:  Aspiring psychologists keen to delve deeper into the myriad facets of the human psyche. Individuals in the social sciences field aiming to complement their knowledge with psychological insights. Professionals in the education sector seeking to enhance their understanding of child development and behaviour. Law enforcement personnel wishing to understand criminology and the psychology behind criminal behaviours. Counsellors or therapists aspiring to better comprehend atypical behaviour and its ramifications. Prerequisites This Advanced Diploma In Psychology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Clinical Psychologist: £39,000 - £55,000 annually. Child Psychologist: £40,000 - £53,000 annually. Forensic Psychologist: £31,000 - £47,000 annually. Social Psychologist: £35,000 - £51,000 annually. Research Psychologist: £32,000 - £48,000 annually. Criminal Intelligence Analyst: £28,000 - £44,000 annually. Course Curriculum Perspectives in Psychology Promo Video 00:01:00 What is Psychology 00:10:00 The Biological Approach 00:10:00 Behaviourist and Cognitive Approaches 00:10:00 Person-Centred Approaches 00:08:00 Research Methods in Psychology 00:12:00 Debates in Psychology 00:13:00 Social Psychology Social Influence: Compliance, Obedience and Conformity 00:10:00 Social Cognition 00:09:00 Applied Social Psychology 00:10:00 Cognitive Psychology and Its Applications Perception 00:10:00 Attention 00:07:00 Remembering (Memory) 00:10:00 Forgetting (Memory) 00:07:00 Language 00:10:00 Thinking (Cognition) 00:07:00 Attitudes 00:10:00 Problem-Solving and Artificial Intelligence 00:09:00 Child Development Issues in Child Development 00:05:00 Cognitive Development 00:07:00 The Development of Language and Communication 00:06:00 Social Perception (Interpersonal Perception) 00:06:00 Moral Development 00:09:00 The Psychology of Atypical (Abnormal) Behaviour The definition and Diagnosis of Atypical (Abnormal) Behaviour 00:07:00 Treatments of atypical (abnormal) behaviour 00:07:00 Emotional disorders 00:05:00 Research Methods Research Methods 00:06:00 Research Issues 00:06:00 Data Analysis 00:07:00 Thank You and Good Bye! 00:02:00 Resource Materials Resource Materials : Psychology 00:00:00 Criminology Introduction to Criminology and Profiling 00:23:00 Classification of Crime 00:18:00 Violent Crimes 00:29:00 The Crime Scene 00:30:00 Dealing with Crime 00:41:00 Understanding Criminal Psychology 00:31:00 Forensic Science 00:35:00 Phases of Profiling 00:33:00 Criminal Profiling: Science, Logic and Metacognition 00:28:00 Module 10: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice 00:22:00 Module 11: Victimology 00:25:00 Module 12: The Criminal Justice System in England and Wales 00:19:00 Domestic Violence and Criminal Intelligence Module 01: Introduction to Domestic Violence & Abuse 00:28:00 Module 02: The Components of Domestic Violence 00:25:00 Module 03: The Impact of Domestic Violence on Victims 00:32:00 Module 04: The Impact of Domestic Violence and Abuse on Children 00:50:00 Module 05: Assessing the Risks of Domestic Violence and Abuses on Children 00:15:00 Module 06: Supporting the Victim and Reporting Incidents 00:31:00 Module 07: Record Keeping 00:19:00 Module 08: Domestic Violence and Abuse Legislation in the UK 00:15:00

Prepare yourself and your team for emergencies with our comprehensive Level 3 Workplace First Aid Training. This course equips you with vital skills and knowledge to confidently handle a wide range of workplace incidents. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Level 3 Workplace First Aid Training, learners will gain comprehensive skills and knowledge essential for handling emergencies at work. They will understand the legal responsibilities surrounding workplace first aid and how to manage incidents effectively. Learners will be equipped with basic and advanced first-aid techniques, including CPR, dealing with breathing problems, fractures, and minor injuries. They will learn to conduct primary and secondary surveys to assess and respond to injuries and illnesses promptly. Additionally, the course covers mental health first aid in the workplace, remote psychological first aid, and special considerations like first aid during the coronavirus pandemic. Learners will also learn about using Automated External Defibrillators (AEDs), the role of appointed persons in first aid, and important safety measures for first aiders. This training prepares them to be confident and capable in providing immediate medical assistance in various workplace scenarios. Course Curriculum Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Emergency Management Module 05: Call for an Emergency Module 06: Basic First-Aid Techniques Module 07: Loss of Responsiveness and CPR Module 08: Breathing Problems Module 09: Dealing With Fractures and Dislocations Module 10: Minor Injuries at the Workplace Module 11: Primary Survey Module 12: Secondary Survey Module 13: Secondary Illnesses and Injuries Module 14: Mental Health First Aid in the Workplace Module 15: Remote Psychological First Aid Module 16: First Aid during Coronavirus Pandemic Module 17: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 18: AED (Automated External Defibrillator) Module 19: Appointed Persons in the Workplace First Aid Module 20: Classifications and Abbreviations Module 21: Things to Keep in Mind for a First Aider Learning Outcomes: Understand legal requirements and frameworks for workplace first aid procedures. Demonstrate effective incident management and emergency response strategies at work. Apply basic first aid techniques to manage minor workplace injuries. Perform CPR and manage breathing problems in emergency situations. Evaluate and manage fractures, dislocations, and secondary illnesses effectively. Identify and provide initial mental health first aid in workplace contexts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Workplace First Aid Training 4:43:13 1: Module 01: Introduction to Workplace First Aid 21:57 2: Module 02: Legal Framework for Workplace First Aid 14:21 3: Module 03: Incident Management at Work 18:31 4: Module 04: Emergency Management 10:32 5: Module 05: Call for an Emergency 05:11 6: Module 06: Basic First-Aid Techniques 17:57 7: Module 07: Loss of Responsiveness and CPR 09:35 8: Module 08: Breathing Problems 08:21 9: Module 09: Dealing With Fractures and Dislocations 07:18 10: Module 10: Minor Injuries at the Workplace 31:52 11: Module 11: Primary Survey 08:43 12: Module 12: Secondary Survey 11:15 13: Module 13: Secondary Illnesses and Injuries 15:48 14: Module 14: Mental Health First Aid in the Workplace 10:24 15: Module 15: Remote Psychological First Aid 21:04 16: Module 16: First Aid during Coronavirus Pandemic 13:04 17: Module 17: First Aid & PPE Regulations in Pandemics 18:22 18: Module 18: AED (Automated External Defibrillator) 12:04 19: Module 19: Appointed Persons in the Workplace First Aid 10:22 20: Module 20: Classifications and Abbreviations 07:55 21: Module 21: Things to Keep in Mind for a First Aider 07:37 22: CPD Certificate - Free 01:00 Who is this course for? Employees seeking to enhance workplace safety skills. Managers responsible for health and safety protocols. Individuals aiming to become designated workplace first aiders. Newcomers to health and safety roles within organizations. Professionals looking to update their first aid qualifications. Career path Health and Safety Officer Workplace First Aid Trainer Emergency Response Coordinator Occupational Health Advisor Health and Safety Manager Site Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of the maritime world with our comprehensive programme designed to transform your understanding of ports and their pivotal role in global trade. Dive deep into the rich tapestry of the UK's port industry, exploring everything from the fundamentals of port operations to advanced strategies in port management. Our meticulously crafted curriculum takes you on a journey through the intricacies of port planning, financial services, and the latest technological advancements that drive efficiency and innovation in this dynamic sector. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the vital elements that contribute to the success of the world's leading ports, and gain insights into the safety protocols and security measures that safeguard maritime operations. With a focus on both historical contexts and contemporary developments, this programme offers a holistic view of the factors influencing port growth and evolution. Engage with the critical aspects of maritime policy and port pricing, and equip yourself with the knowledge to navigate the complexities of port administration and ownership. Enhance your proficiency with industry-specific terminology and cutting-edge software solutions, ensuring you stay ahead in the ever-evolving landscape of port management. Embark on this educational voyage and chart a course towards mastery in the port industry. Course Curriculum Module 01: UK Ports Overview Module 02: Fundamentals of Ports Module 03: Different Types of Port Module 04: Understanding Port and Terminal Management Module 05: Planning & Design Module 06: Financial & Professional Services Module 07: Port Management Module 08: Safety & Security Module 09: Port Equipment Module 10: Software & Solutions Module 11: Introduction to Port Development Module 12: Growth of the World's Leading Ports Module 13: Developments in Terminal Operation Module 14: Introduction to Ship Module 15: Effect of Port Time on Ship Speed Module 16: Types of Port Ownership and Administration Module 17: Organisations Concerning Ports Module 18: The Rise and Fall of Ports Module 19: Information Technology in Logistics Module 20: Safety Module 21: Maritime Policy Module 22: Port Policy Module 23: Port Pricing Module 24: Glossary & Shipping Terms Learning Outcomes: Grasp key concepts and fundamentals of UK ports and their operations. Understand various port types and their unique management requirements. Develop insights into port planning, design, and development strategies. Explore financial services and economic aspects related to port management. Learn about port equipment, software solutions, and terminal operations. Comprehend safety, security, and policy issues within port management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Port Management 4:06:13 1: Module 01: UK Ports Overview 12:50 2: Module 02: Different Types of Port 13:57 3: Module 03: Understanding Port and Terminal Management 11:06 4: Module 04: Planning & Design 07:18 5: Module 05: Financial & Professional Services 12:56 6: Module 06: Port Management 06:05 7: Module 07: Safety & Security 06:44 8: Module 08: Port Equipment 07:27 9: Module 09: Software & Solutions 09:23 10: Module 10: Introduction to Port Development 14:01 11: Module 11: Growth of the World's Leading Ports 11:16 12: Module 12: Developments in Terminal Operation 17:03 13: Module 13: Introduction to Ship 07:24 14: Module 14: Effect of Port Time on Ship Speed 06:51 15: Module 15: Types of Port Ownership and Administration 14:04 16: Module 16: Organisations Concerning Ports 07:47 17: Module 17: The Rise and Fall of Ports 07:41 18: Module 18: Information Technology in Logistics 10:08 19: Module 19: Safety 05:28 20: Module 20: Maritime Policy 05:33 21: Module 21: Port Policy 10:12 22: Module 22: Port Pricing 07:08 23: Module 23: Glossary & Shipping Terms 32:51 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring port managers and administrators Maritime industry professionals Logistics and supply chain specialists Infrastructure planners and designers Individuals interested in port operations and policies Career path Port Manager Terminal Operations Supervisor Maritime Policy Analyst Port Development Planner Logistics Coordinator Port Equipment Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced world, mastering Sports First Aid, Sports Therapy, Sports Massage, and Sports Nutrition is indispensable. These skills are crucial not only for athletes but also for anyone interested in health and wellness. Understanding the fundamentals of Sports Therapy, including evaluation of athletic injuries and initial aid procedures, equips you to handle emergencies confidently. Additionally, techniques learned in Sports Massage, such as deep tissue methods, enhance recovery and prevent injuries. Knowledge of Sports Nutrition ensures optimal dietary practices, enhancing performance and overall health. Professionally, these skills open doors to diverse job opportunities in the UK, where demand for qualified sports therapists, massage therapists, and nutritionists is high. According to recent data, the sports therapy sector is growing steadily, with an increasing need for specialized professionals. This growth translates into promising career prospects and competitive salaries, making it a lucrative field to enter. By completing this comprehensive course, you not only gain essential skills but also set yourself apart in a dynamic and expanding industry. Whether aiming to work with athletes or in rehabilitation centers, your expertise in Sports First Aid, Sports Therapy, Sports Massage, and Sports Nutrition will be invaluable. Key Features: CPD Certified Sports First Aid: Sports Therapy & Sports Nutrition Course Free Certificate from Reed CIQ Approved Sports First Aid: Sports Therapy & Sports Nutrition Course Developed by Specialist Lifetime Access Course curriculum Sports Therapy Module 01: Fundamentals of Sports Therapy Module 02: Evaluation of Athletic Injuries Module 03: Initial Aid Procedures Module 04: Rehabilitative Exercises Module 05: Techniques in Sports Massage Sports Massage Module 01: Understanding Anatomy and Physiology Module 02: Exploring Advanced Topics in Deep Tissue Massage Module 03: Navigating Professional Development and Business Considerations Sports Nutrition Module 01: Exploring Nutrition Basics Module 02: Vital Micronutrients Module 03: Optimal Dietary Practices Learning Outcomes: Understand sports therapy principles for injury prevention and management. Assess sports injuries proficiently using appropriate techniques and tools. Administer effective first aid treatments for common sports-related injuries. Design and implement rehabilitation exercises tailored to specific injuries. Perform sports massage treatments proficiently, considering anatomy and physiology. Apply knowledge of nutrition to optimize athletic performance and recovery. CPD 10 CPD hours / points Accredited by CPD Quality Standards Sports Therapy 1:05:22 1: Module 01: Fundamentals of Sports Therapy Preview 09:43 2: Module 02: Evaluation of Athletic Injuries 18:34 3: Module 03: Initial Aid Procedures 18:04 4: Module 04: Rehabilitative Exercises 08:41 5: Module 05: Techniques in Sports Massage 10:20 Sports Massage 48:34 6: Module 01: Understanding Anatomy and Physiology 15:10 7: Module 02: Exploring Advanced Topics in Deep Tissue Massage 15:16 8: Module 03: Navigating Professional Development and Business Considerations 18:08 Sports Nutrition 34:50 9: Module 01: Exploring Nutrition Basics 11:45 10: Module 02: Vital Micronutrients 09:58 11: Module 03: Optimal Dietary Practices 11:07 12: CPD Certificate - Free 01:00 13: Leave A Review 01:00 Who is this course for? This Sports First Aid: Sports Therapy, Sports Massage & Sports Nutrition course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Sports First Aid: Sports Therapy, Sports Massage & Sports Nutrition. Moreover, this course is ideal for: Athletes seeking injury prevention and management knowledge. Sports coaches aiming to enhance athlete performance and well-being. Fitness professionals looking to expand expertise in sports-related fields. Physical therapists seeking specialization in sports therapy and massage. Nutritionists interested in supporting athletes with tailored dietary plans. Requirements There are no requirements needed to enrol into this Sports First Aid: Sports Therapy, Sports Massage & Sports Nutrition course. We welcome individuals from all backgrounds and levels of experience to enrol into this Sports First Aid: Sports Therapy, Sports Massage & Sports Nutrition course. Career path After finishing this Sports First Aid: Sports Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Sports First Aid: Sports Therapy are: Sports Therapist - £25K to 35K/year. Sports Massage Therapist - £20K to 30K/year. Sports Nutritionist - £25K to 40K/year. Fitness Centre Manager - £30K to 45K/year. Personal Trainer - £20K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Anyone who owns or works in a food business and deals with food or surfaces that might touch food is called a Food Handler. Food handlers must receive Food Hygiene and Safety training, and this Food handlers course will teaches you how to understand Food Hygiene and Safety hazards, avoid cross-contamination and how to manage allergens. To ensure Food Hygiene and Safety and prevent foodborne illnesses, it's crucial to understand and abide by hygiene regulations when handling food. Food Hygiene and Safety is paramount, and food handlers play a significant role in maintaining Food Hygiene and Safety by following proper procedures. Therefore, it's critical that we recognize the importance of our role in promoting Food Hygiene and Safety and preventing illnesses. In a food business, people who handle food may do lots of different tasks like making, cooking, serving, and storing food. They might also work in making, processing, delivering, or preserving food. Food Hygiene and Safety training is crucial in all these activities to keep food safe for everyone to eat. Key Features: This Food Handlers Certificate Course is CPD Certified Free Certificate from Reed CIQ Approved Food Handlers Certificate Course. Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Food Hygiene and Safety Module 02: Foodborne Microorganisms & Contamination Module 03: Time and Temperature Controls Module 04: Safe Food Handling Procedures Module 05: Proper Food Storage Module 06:Food Hygiene and Safety for Specific Food Types Module 07: Allergen Awareness and Management Module 08: Equipment Sanitation & Maintenance Module 09: Personal Hygiene Protocol Module 10: Cleaning and Sanitizing Procedures Module 11: Foodborne Illnesses and Symptoms Module 12: HACCP Principles & Implementation Module 13:Food Hygiene and Safety Regulations in the US Module 14:Food Hygiene and Safety Audits & Inspections Learning Outcomes Attain mastery in Food Hygiene and Safety principles for optimal protection. Implement effective strategies to maintain Food Hygiene and Safety standards. Develop proficiency in handling Food Hygiene and Safety protocols in diverse settings. Demonstrate comprehensive knowledge of Food Hygiene and Safety regulations. Apply critical thinking to assess and address Food Hygiene and Safety risks. Utilize advanced techniques to enhance Food Hygiene and Safety practices. Certification After completing this Food Handlers Certificate course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Food Handlers Certificate 3:50:27 1: Module 1: Introduction to Food Safety 13:56 2: Module 2: Foodborne Microorganisms & Contamination 19:00 3: Module 3: Time and Temperature Controls 14:39 4: Module 4: Safe Food Handling Procedures 23:30 5: Module 5: Proper Food Storage 12:38 6: Module 6: Food Safety for Specific Food Types 20:53 7: Module 7: Allergen Awareness and Management 10:58 8: Module 8: Equipment Sanitation & Maintenance 16:44 9: Module 9: Personal Hygiene Protocol 11:51 10: Module 10: Cleaning and Sanitizing Procedures 10:10 11: Module 11: Foodborne Illnesses and Symptoms 10:20 12: Module 12: HACCP Principles & Implementation 21:42 13: Module 13: Food Safety Regulations in the US 19:00 14: Module 14: Food Safety Audits & Inspections 23:06 15: CPD Certificate - Free 01:00 16: Leave A Review 01:00 Who is this course for? Individuals seeking to specialize in Food Hygiene and Safety management, ensuring mastery of Food Hygiene and Safety principles. Professionals aiming to advance their career prospects in the food industry by acquiring expertise in Food Hygiene and Safety practices. Aspiring entrepreneurs planning to establish food-related businesses and requiring comprehensive knowledge of Food Hygiene and Safety regulations. Restaurant owners committed to upholding impeccable Food Hygiene and Safety standards in their establishments. Students pursuing a career in food service or hospitality management and desiring expertise in Food Hygiene and Safety protocols. Career path Food Hygiene and Safety Consultant for Bakeries - £24K to 35K/year Regulatory Compliance Officer in Food Industry - £20K to 30K/year Bakery Health and Safety Coordinator - £22K to 35K/year Food Inspection Officer in Local Authority Quality Assurance Technician - £20K to 30K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced world, the ability to administer First Aid is not just a valuable skill but a necessity. An Online First Aid Trainer Course provides crucial knowledge and techniques to respond effectively to emergencies. With modules covering basic techniques, emergency calls, primary and secondary surveys, and specific scenarios like workplace, school, and sports-related injuries, participants gain comprehensive expertise. This First Aid Trainer Online Course course not only equips individuals to deal with major and minor injuries but also addresses mental health first aid-an increasingly vital aspect. In the UK, where job opportunities for First Aid trainers are abundant, with an average salary of £25,000 per annum, this certification opens doors to a rewarding career. Furthermore, the advantages of this course extend beyond professional prospects, as it empowers individuals to save lives and contribute meaningfully to their communities. Enroll in this First Aid Trainer Online course today to become proficient in First Aid and make a difference when it matters most. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to First Aid Training Module 02: Basic First Aid Techniques Module 03: Call for an Emergency Module 04: Classifications and Abbreviations Module 05: Primary Survey Module 06: Secondary Survey Module 07: Dealing with Major Injuries Module 08: Dealing with Minor Injuries Module 09: First Aid at Workplace Module 10: First Aid for School Module 11: Sports First Aid Module 12: Dealing with Fractures and Dislocations Module 13: Mental Health First Aid Module 14: Incidents Module 15: Management Module 16: First Aid Trainer as a Career Learning Outcomes: Identify basic first aid techniques for various emergency situations. Perform primary and secondary surveys effectively in emergency scenarios. Demonstrate proper procedures for dealing with major and minor injuries. Apply first aid protocols specific to workplace, school, and sports environments. Manage incidents and emergencies confidently using learned first aid skills. Explore the career path of becoming a certified first aid trainer. CPD 10 CPD hours / points Accredited by CPD Quality Standards First Aid Trainer Online Course 4:04:15 1: Module 1: Introduction to First Aid Training Preview 17:57 2: Module 2: Basic First Aid Techniques 14:41 3: Module 3: Call for an Emergency 09:54 4: Module 4: Classifications and Abbreviations 10:01 5: Module 5: Primary Survey 09:48 6: Module 6: Secondary Survey 16:05 7: Module 7: Dealing with Major Injuries 24:34 8: Module 8: Dealing with Minor Injuries 17:27 9: Module 9: First Aid at Workplace 15:27 10: Module 10: First Aid for School 15:38 11: Module 11: Sports First Aid 25:27 12: Module 12: Dealing with Fractures and Dislocations 15:30 13: Module 13: Mental Health First Aid 12:09 14: Module 14: Incidents 17:44 15: Module 15: Management 11:53 16: Module 16: First Aid Trainer as a Career 09:00 17: CPD Certificate - Free 01:00 Who is this course for? This First Aid Trainer Online course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of First Aid. Moreover, this First Aid Trainer Online course is ideal for: Individuals seeking comprehensive knowledge in first aid training techniques. Professionals in health and safety roles requiring first aid certification. Parents and caregivers desiring essential first aid skills for home. Sports coaches and educators interested in sports-related first aid training. Anyone aiming to pursue a career as a certified first aid trainer. Requirements There are no requirements needed to enrol into this First Aid Trainer Online course. We welcome individuals from all backgrounds and levels of experience to enrol into this First Aid Trainer Online course. Career path After finishing this First Aid Trainer Online course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of First Aid Trainer are: First Aid Instructor - £20K to 30K/year. Health and Safety Officer - £25K to 40K/year. School Nurse - £25K to 35K/year. Sports Coach - £18K to 35K/year. Mental Health Support Worker - £18K to 25K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Anyone who owns or works in a food business and deals with food or surfaces that might touch food is called a Food Handler. Food handlers must receive Food Hygiene and Safety training, and this Food handlers course will teaches you how to understand Food Hygiene and Safety hazards, avoid cross-contamination and how to manage allergens. To ensure Food Hygiene and Safety and prevent foodborne illnesses, it's crucial to understand and abide by hygiene regulations when handling food. Food Hygiene and Safety is paramount, and food handlers play a significant role in maintaining Food Hygiene and Safety by following proper procedures. Therefore, it's critical that we recognize the importance of our role in promoting Food Hygiene and Safety and preventing illnesses. In a food business, people who handle food may do lots of different tasks like making, cooking, serving, and storing food. They might also work in making, processing, delivering, or preserving food. Food Hygiene and Safety training is crucial in all these activities to keep food safe for everyone to eat. Key Features: This Food Handlers Certificate Course is CPD Certified Free Certificate from Reed CIQ Approved Food Handlers Certificate Course. Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Food Hygiene and Safety Module 02: Foodborne Microorganisms & Contamination Module 03: Time and Temperature Controls Module 04: Safe Food Handling Procedures Module 05: Proper Food Storage Module 06:Food Hygiene and Safety for Specific Food Types Module 07: Allergen Awareness and Management Module 08: Equipment Sanitation & Maintenance Module 09: Personal Hygiene Protocol Module 10: Cleaning and Sanitizing Procedures Module 11: Foodborne Illnesses and Symptoms Module 12: HACCP Principles & Implementation Module 13:Food Hygiene and Safety Regulations in the US Module 14:Food Hygiene and Safety Audits & Inspections Learning Outcomes Attain mastery in Food Hygiene and Safety principles for optimal protection. Implement effective strategies to maintain Food Hygiene and Safety standards. Develop proficiency in handling Food Hygiene and Safety protocols in diverse settings. Demonstrate comprehensive knowledge of Food Hygiene and Safety regulations. Apply critical thinking to assess and address Food Hygiene and Safety risks. Utilize advanced techniques to enhance Food Hygiene and Safety practices. Certification After completing this Food Handlers Certificate course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Food Handlers Certificate 3:50:27 1: Module 1: Introduction to Food Safety 13:56 2: Module 2: Foodborne Microorganisms & Contamination 19:00 3: Module 3: Time and Temperature Controls 14:39 4: Module 4: Safe Food Handling Procedures 23:30 5: Module 5: Proper Food Storage 12:38 6: Module 6: Food Safety for Specific Food Types 20:53 7: Module 7: Allergen Awareness and Management 10:58 8: Module 8: Equipment Sanitation & Maintenance 16:44 9: Module 9: Personal Hygiene Protocol 11:51 10: Module 10: Cleaning and Sanitizing Procedures 10:10 11: Module 11: Foodborne Illnesses and Symptoms 10:20 12: Module 12: HACCP Principles & Implementation 21:42 13: Module 13: Food Safety Regulations in the US 19:00 14: Module 14: Food Safety Audits & Inspections 23:06 15: CPD Certificate - Free 01:00 16: Leave A Review 01:00 Who is this course for? Individuals seeking to specialize in Food Hygiene and Safety management, ensuring mastery of Food Hygiene and Safety principles. Professionals aiming to advance their career prospects in the food industry by acquiring expertise in Food Hygiene and Safety practices. Aspiring entrepreneurs planning to establish food-related businesses and requiring comprehensive knowledge of Food Hygiene and Safety regulations. Restaurant owners committed to upholding impeccable Food Hygiene and Safety standards in their establishments. Students pursuing a career in food service or hospitality management and desiring expertise in Food Hygiene and Safety protocols. Career path Food Hygiene and Safety Consultant for Bakeries - £24K to 35K/year Regulatory Compliance Officer in Food Industry - £20K to 30K/year Bakery Health and Safety Coordinator - £22K to 35K/year Food Inspection Officer in Local Authority Quality Assurance Technician - £20K to 30K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.