42867 Learning courses in Cardiff delivered Online

Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process.

10 QLS Endorsed Courses for Depression Counselling | 10 Endorsed Certificates Included | Life Time Access

10 QLS Endorsed Courses for Mental Health Support Worker | 10 Endorsed Certificates Included | Life Time Access

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Duco Digital Training's Practitioner course in BCS Requirements Engineering develops your skills in the understanding and application of elicitation, analysis and management of business analysis requirements.

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** The Level 5 Diploma in Business Management - QLS Endorsed Course is designed for individuals eager to develop a robust understanding of business operations, leadership strategies, and organisational management. This course covers essential topics such as project management, financial decision-making, marketing strategies, and business analysis. It’s ideal for those looking to advance their careers or develop a deep understanding of how businesses function from a managerial perspective.Through the Level 5 Diploma, learners will gain the knowledge needed to make informed decisions, manage teams effectively, and tackle complex business challenges. The course content is tailored to provide an in-depth look into how businesses operate across various sectors, offering students the skills they need to contribute meaningfully to their organisations. Whether you’re aiming for a leadership role or simply wish to broaden your business knowledge, this course equips you with the tools to succeed. Business and Management - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Business and Management at QLS Level 5 Course 02: Diploma in Business Law at QLS Level 5 Course 03: Advanced Diploma in Business Administration at QLS Level 7 Course 04: Award in Business Finance at QLS Level 2 Course 05: Diploma in Business Analyst Training at QLS Level 5 Course 06: Diploma in Corporate Compliance and Risk Management at QLS Level 3 Course 07: Diploma in Security Management at QLS Level 5 Course 08: Diploma in Facilities Management at QLS Level 5 Course 09: Advanced Diploma in Project Management at QLS Level 7 Course 10: Certificate in Quality Assurance (QA) Management at QLS Level 3 Learning Outcomes Master strategic business management for effective decision-making. Navigate the complexities of business law with confidence and precision. Demonstrate advanced proficiency in business administration principles. Understand the fundamentals of business finance and apply them strategically. Analyse and interpret data for informed business decision-making. Implement corporate compliance and risk management strategies. Develop expertise in security and facilities management practices. Lead and execute successful projects with advanced project management skills. Ensure quality assurance through effective management practices. Enhance your business acumen through comprehensive analyst training. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Are you ready to steer your career to new heights? Our bundle isn't just a collection of courses; it's a strategic roadmap designed to cultivate the leader in you. Dive into dynamic courses that decode the art of effective leadership, empowering you to inspire and influence teams with finesse. Take on a journey that encompasses a spectrum of business disciplines, from strategic management and business law to project management and finance. Each course, carefully curated at different qualification levels, ensures a holistic understanding of the multifaceted business landscape. Immerse yourself in the intricacies of business administration, corporate compliance, and risk management, gaining expertise that goes beyond the surface. Dive into the realms of security and facilities management, cultivating a skill set that is both broad and specialised. Elevate your understanding of project management to an advanced level, equipping yourself with the tools needed to steer projects towards success. Embrace the opportunity to enhance your career prospects and thrive in a competitive business. In the ever-evolving game of business, strategic moves make all the difference. Our bundle equips you with the tools to navigate this complex chessboard. From market analysis to innovative problem-solving, each module is a strategic piece in building your business acumen. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business professionals seeking a diverse skill set. Individuals aiming for advanced project management roles. Those interested in corporate compliance and risk management careers. Business enthusiasts looking to grasp the intricacies of finance. Individuals aspiring to excel in security and facilities management. Anyone wanting to understand the complexities of business law. Professionals seeking to elevate their strategic management skills. Those looking to broaden their expertise in business administration. Career path Business Analyst Project Manager Compliance Officer Facilities Manager Security Manager Legal Advisor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** The Level 5 Diploma in Building Surveying – QLS Endorsed Course is your ticket to gaining a deep understanding of building surveying and property management. As a fully endorsed qualification, this course offers a structured approach to key concepts in surveying, ensuring you gain a thorough grasp of the technical and regulatory aspects. Whether you’re looking to improve your knowledge in building analysis, assessment of property conditions, or the legal requirements of building regulations, this course covers it all, allowing you to progress within the surveying field with confidence. Designed with flexibility in mind, this course offers an opportunity to learn at your own pace, all while being able to apply your newly acquired knowledge to the varied needs of the property sector. You’ll explore the intricacies of property surveying, from maintenance to safety assessments, and how these elements intertwine with local legislation. With engaging content delivered entirely online, you can study from the comfort of your own home, taking your career prospects to new heights without the constraints of physical presence. Get ready to dive into the world of building surveying and take control of your professional future. Building Surveyor - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Building Surveyor Training at QLS Level 5 Course 02: Diploma in Construction Site Safety at QLS Level 5 Course 03: Diploma in Facilities Management at QLS Level 5 Course 04: Certificate in Quality Assurance (QA) Management at QLS Level 3 Course 05: Certificate in Health & Safety Manager at QLS Level 3 Course 06: Diploma in Mental Health First Aid at QLS Level 5 Course 07: Advanced Diploma in Health and Safety Officer at QLS Level 7 Course 08: Certificate in Property Management at QLS Level 3 Course 09: Diploma in Security Guard at QLS Level 4 Course 10: Certificate in Manual Handling Training at QLS Level 3 Learning Outcomes Evaluate and manage construction projects efficiently. Implement comprehensive safety protocols on construction sites. Develop strategic approaches to Facilities Management. Uphold quality standards through effective QA management. Ensure workplace safety through robust health and safety measures. Administer life-saving first aid with paediatric expertise. Lead health and safety initiatives with advanced officer training. Navigate property management challenges adeptly. Provide effective security services with a focus on risk management. Master manual handling techniques for workplace safety. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In the dynamic landscape of building surveying, staying ahead is not just a choice - it's a necessity. That's where our Building Surveyor - QLS Endorsed Bundle steps in, it's the gateway to a realm of knowledge that transcends the ordinary. This comprehensive bundle is designed to elevate your skills in the construction and property management sectors. Immerse yourself in a dynamic learning experience that covers a spectrum of essential disciplines. From honing your abilities in building surveying and construction site safety to mastering facilities management and quality assurance, this bundle equips you with a diverse skill set. Go on a journey that goes beyond your imagination, diving into the intricacies of health and safety management, paediatric first aid, and security guard training. Elevate your credentials with an advanced diploma in health and safety officer, and gain insights into property management nuances. This bundle is tailored for individuals seeking a comprehensive understanding of the industry, offering a blend of everything. Prepare to excel in a range of roles within the construction and property sectors, as this bundle paves the way for a fulfilling and impactful career. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in the construction and property sectors. Professionals seeking a diverse skill set for career advancement. Those desiring a comprehensive understanding of industry nuances. Job seekers aiming to stand out in competitive markets. Enthusiasts eager to blend theoretical knowledge with practical expertise. Aspiring health and safety officers looking for an advanced diploma. Individuals interested in property management and quality assurance roles. Those aiming to enhance their credentials in manual handling and first aid. Career path Building Surveyor Construction Safety Officer Facilities Manager Quality Assurance Manager Health and Safety Officer Property Manage Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Tuition centres play a crucial role in adapting their teaching methods to cater to individual learning styles. By understanding each student’s unique needs and preferences.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to supervise others more effectively. Overview Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. In this course, students will develop the skills required to be more efficient and proficient supervisors. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - SETTING EXPECTATIONS Defining the Requirements Identifying Opportunities for Improvement and Growth Setting Verbal Expectations Putting Expectations in Writing 3 - SETTING GOALS Understanding Cascading Goals The SMART Way Helping Others Set Goals 4 - ASSIGNING WORK General Principles The Dictatorial Approach The Apple-Picking Approach The Collaborative Approach 5 - DEGREES OF DELEGATION Level One: Complete Supervision Level Two: Partial Supervision Level Three: Complete Independence 6 - IMPLEMENT DELEGATION Deciding to Delegate To Whom Should You Delegate? Providing Instructions Monitoring the Results Troubleshooting Delegation 7 - PROVIDING FEEDBACK Characteristics of Good Feedback Feedback Delivery Tools Informal Feedback Formal Feedback 8 - MANAGING YOUR TIME The 80/20 Rule Prioritizing with the Urgent-Important Matrix Using a Productivity Journal Using Routines and Rituals to Simplify Your Workday 9 - RESOLVING CONFLICT Using a conflict Resolution Process Maintaining Fairness Seeking help from Within the Team Seeking Help for Outside the Team 10 - TIPS FOR SPECIAL SITUATIONS What to Do If You?ve Been Promoted from within the Team What to Do If You're Leading a Brand New Team What to Do if You're Taking on an Established Team 11 - A SURVIVAL GUIDE FOR THE NEW SUPERVISOR Ask the Right Questions of the Right People Go to Gemba Keep Learning 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations