43200 Learning courses in Cardiff delivered Online

Change Management™ Practitioner - Going Beyond the Basics and Practitioner Exam Preparation: On-Demand This course will further develop some of the knowledge of Change Management learned during the Foundation certification. You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment. A major challenge with change is making it stick. The course will show how to sustain change by understanding the levers for change, models of adoption, and reinforcing systems. This course also prepares you for the APMG Change Management Practitioner exam. Given that a primary course goal is to achieve the Practitioner Certification, daily homework assignments and practice exams will be provided. The Practitioner-level exam is taken at the end of the second day of the Traditional Classroom course. Virtual Classroom and On-Demand participants must make separate arrangements to schedule their exam following course completion (See "Important Note for Virtual and On-Demand Participants"). What You Will Learn You'll learn how to: Understand the key principles in defining what is to be learned by all involved in a change initiative Describe the project environment in which change is governed and delivered Understand the organizational "levers", adoption approaches, and reinforcing systems typically used to sustain change Improve your ability to pass the APMG Change Management Practitioner Certification exam Getting Started Introductions Course structure Course goals and objectives Learning and Change Defining and managing the required learning to enable change The Project Management Environment Understanding the project environment Identifying key roles Developing a change delivery plan Sustaining Change How levers enable the adoption of change Types of levers (Environmental levers, Leadership levers, and Organizational Development levers) Models of adoption and reinforcing systems APMG Change Management Practitioner Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Practitioner Exam Traditional Classroom: The exam is taken and submitted to APMG for marking Virtual Classroom and On-Demand: The exam is scheduled by the Participant and taken subsequent to the course

Drug Awareness Training Online When it comes to the risk of drugs and alcohol in the workplace, our Drug Awareness Training course offers your staff the knowledge of all people's principles and obligations at a workplace. The Drug Awareness Training course takes the learner through the safety responsibilities, testing requirements and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug Awareness Training course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug Awareness Training After completing this Drug Awareness Training course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Drug Awareness Training Bundle Course Course 01: Drug and Alcohol Awareness Course 02: Diabetes Awareness Training Course 03: Introduction to Psychotherapy Course 04: Level 5 Mental Health Care - MCA and DOLS Course 05: Time Management Course 06: Level 2 Youth Work Certificate [ Note: Free PDF certificate as soon as completing the Drug Awareness Training course] Drug Awareness Training Course Curriculum of Drug Awareness Training Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Assessment Method of Drug Awareness Training After completing each module of the Drug Awareness Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug Awareness Training After completing the MCQ/Assignment assessment for this Drug Awareness Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Drug Awareness Training This Drug Awareness Training course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Requirements Drug Awareness Training There are no specific requirements for this Drug Awareness Training course because it does not require any advanced knowledge or skills. Career path Drug Awareness Training This Drug Awareness Training course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. You will also be able to add your new skills to your CV, which will help you advance in your career and become more competitive in your chosen industry. Certificates Certificate of completion Digital certificate - Included

Imagine achieving your financial dreams with the help of investment banking. Whether you're an ambitious professional or an aspiring entrepreneur, let the world of investment banking propel you towards your goals. Join us on this transformative journey and unlock a world of opportunities. Enrol today! Learning Outcomes: Understand the fundamentals of investment banking. Identify the structure and functions of investment banking. Apply various valuation methods in investment banking. Analyse leveraged buyout (LBO) transactions. Evaluate the process of initial public offerings (IPOs). Examine mergers and acquisitions in investment banking. Why would you choose Compliance Central: Lifetime access to Investment Banking course materials Full tutor support is available from Monday to Friday with the Investment Banking course Learn Investment Banking skills at your own pace from the comfort of your home Gain a complete understanding of Investment Banking course Accessible, informative Investment Banking learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Investment Banking bundle Study Investment Banking in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Investment Banking Course Improve your chance of gaining in demand skills and better earning potential by completing the Investment Banking Curriculum Breakdown of the Investment Banking Course Module 01: Introduction to Investment Banking Module 02: Structure and Side of Investment Banking Module 03: Valuation Methods in Investment Banking Module 04: Leveraged Buyout (LBO) Module 05: Initial Public Offering (IPO) Module 06: Merger and Acquisition Module 07: Ethics in Investment Banking CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals, graduates, and students Entrepreneurs and business owners Professionals seeking career transition Individuals interested in investment banking operations Those aiming to raise capital through investment banking Students pursuing finance or related degrees Individuals looking to enhance their knowledge of investment banking Those intrigued by the ethical aspects of investment banking Requirements To enrol in this Investment Banking course, all you need is a basic understanding of the English Language and an internet connection. Career path The Investment Banking course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Investment Banking. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The BCS Foundation Certificate in Business Analysis is a foundation- level certification that provides a broad understanding of business analysis principles and techniques. It is offered by the British Computer Society (BCS), a professional association for IT professionals.

Description: Work life balance is the ability to know how to prioritize and do things effectively to avoid stress. Learning how to avoid stress caused by unbalanced lifestyle will benefit both yourself and the company. If you want to know more about work life balance, then this is your chance to learn. Keep in mind that having the right skills and knowledge on work life balance will help you become happier, healthier, and more productive. Who is the course for? Professionals and Trainers who want to be expert in life balancing. Anyone who wants to know to manage their life and work balance. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Work Life Balance course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Entrepreneur General Manager Management Director Top Executive. Introduction to Work Life Balance WHAT IS A BALANCED LIFE? 00:30:00 HOW TO BALANCE LIFE AND WORK 00:30:00 HOW WOULD BALANCE WORK FOR YOU 00:30:00 FINDING TIME IN YOUR BUSY SCHEDULE 00:30:00 DOES YOUR LIFE FEEL LIKE RUNNING A MARATHON? 00:15:00 Balancing Work Life Module One - Getting Started 00:30:00 Module Two - Benefits of a Healthy Balance 01:00:00 Module Three - Signs of an Imbalance 01:00:00 Module Four - Employer Resources 00:30:00 Module Five - Tips in Time Management 00:30:00 Module Six - Goal Setting 00:30:00 Module Seven - Optional Ways to Work 01:00:00 Module Eight - At Work 01:00:00 Module Nine - At Home 01:00:00 Module Ten - Stress Management 01:00:00 Module Eleven - Working in a Home Office 01:00:00 Module Twelve - Wrapping Up 01:00:00 Level 2 Certificate in Balancing Work-Life- Activities 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Step into the dynamic realm of 'Internal Communications' and master the art of effective dialogue within an organisation. From the traditional essence of verbal exchanges to the modern nuances of electronic communication, this course meticulously bridges the old with the new. Understand the power of visual aids in delivering a message and enhance your proficiency in written correspondence. By concluding with an insightful module on fostering a harmonious rapport with your superior, the course ensures you're adept in every communication facet within a professional setting. Learning Outcomes Gain a foundational understanding of diverse business communication methods. Distinguish between the subtleties of verbal and non-verbal communication. Develop prowess in drafting impeccable written correspondences. Harness the efficiency of electronic communication mediums. Understand the strategic importance of visual aids and how to leverage them. Why choose this Internal Communications course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Internal Communications Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Internal Communications course for? Corporate individuals aiming to enhance internal communication strategies. Aspiring communication managers seeking foundational knowledge. Team leaders wanting to foster effective team interactions. Administrative professionals looking to improve rapport with superiors. Any individual aiming to amplify their internal communication skills within an organisational context. Career path Internal Communications Manager: £30,000 - £50,000 Corporate Communications Specialist: £28,000 - £48,000 Business Communication Analyst: £32,000 - £54,000 Electronic Communication Coordinator: £26,000 - £45,000 Graphic Communication Designer: £25,000 - £40,000 Executive Assistant with Communication Focus: £27,000 - £52,000 Prerequisites This Internal Communications does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Internal Communications was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Module 03: Written Communication Written Communication 00:13:00 Module 04: Electronic Communication Electronic Communication 00:19:00 Module 05: Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Module 06: Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Mock Exam Mock Exam - Communication and Organisational Skills 00:20:00 Final Exam Final Exam - Communication and Organisational Skills 00:20:00 Assignment Assignment - Internal Communications 00:00:00

Earn up to 90k as a 'Network Engineer' or Your 100% Money Back Network outages cost UK businesses £100 billion annually. With over 50,000 open network engineer jobs paying £54,000 per year on average, skilled professionals are in high demand. Do you have what it takes to design, build, and protect company infrastructure? This Network Engineer Job Guarantee Programme is your all-in-one solution to learn networking skills from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a Network Engineer. By choosing our Network Engineer Job Guarantee Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Network Engineer Job Guarantee Programme today and start your journey to becoming a successful Network Engineer! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified Network Engineer Programme: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some Network Engineering experience, we will guide you towards honing your skills and developing a strong foundation in Network Engineering. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Network Engineering field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified Network Engineers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: Network Security Level 2 Course 02: IGCSE ICT: Network Essentials Course 03: Computer Networks Security Course 04: CompTIA Networking Course 05: AWS Certified Cloud Practitioner Course 06: IT Support Technician Course 07: CompTIA A+ (220-1001) Course 08: CompTIA Network (N10-007) Course 09: CompTIA A+ (220-1002) Course 10: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 11: CompTIA PenTest+ (Ethical Hacking) Course 12: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 13: Cisco ASA Firewall Training Course 14: CompTIA Network+ Certification Course 15: Penetration Testing with OWASP ZAP: Mastery course Course 16: GDPR Data Protection Course 17: Data Center Training Essentials: Mechanical & Cooling Course 18: Cyber Security Awareness Training How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Network Engineer Job Guarantee Programme. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to Network Engineering. These courses will teach you the knowledge and skills required to become a successful Network Engineer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about anything! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in Network Engineering, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Network Engineering begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Network Engineering Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore Network Engineering's extensive usage. IT professionals seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage Network Engineering's powerful libraries for their data processing needs. Students and recent graduates looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise Network Engineering to automate tasks and analyse data for their businesses. Anyone with a keen interest in Network Engineering and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path Network Engineer: £30,000 - £70,000 annually Network Security Analyst: £35,000 - £85,000 annually Cloud Solutions Architect: £40,000 - £100,000 annually IT Support Specialist: £25,000 - £55,000 annually Cyber Security Consultant: £40,000 - £90,000 annually Systems Administrator: £30,000 - £75,000 annually Penetration Tester: £35,000 - £95,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Earn up to 75k as a 'IT Technician' or Your 100% Money Back Thinking about a career in IT? The UK tech sector is booming, with over 2 million IT professionals employed and a projected growth of 12% in the next five years! The average IT Technician salary is £35,000, making it a lucrative and rewarding career choice. But where do you start? Our IT Technician Courses Including Job Opportunity Programme is here to guide you all the way until you get the job you want. Our IT Technician Courses Including Job Opportunity Programme is your all-in-one solution to learn from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a IT technician. By choosing our IT Technician Courses Including Job Opportunity Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our IT Technician Courses Including Job Opportunity today and start your journey to becoming a successful IT Technician! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified IT Technician Courses: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some IT experience, we will guide you towards honing your skills and developing a strong foundation in IT. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Technician field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified IT Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: IT Technician Course 02: Functional Skills IT Course 03: Data Center Training Essentials: General Introduction Course 04: Understanding Data Protection and Data Security Course 05: CompTIA Network Course 06: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 07: CompTIA A+ (220-1001) Course 08: CompTIA A+ (220-1002) Course 09: CompTIA Network+ Certification (N10-007) Course 10: CompTIA Security+ (SY0-601) Course 11: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 12: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 13: CompTIA PenTest+ (Ethical Hacking) Course 14: Secure Programming of Web Applications Course 15: Document Control Course 16: Information Management Course 17: Cyber Security Law Course 18: Cyber Security Incident Handling and Incident Response How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the IT Technician Courses. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to T Technician. These courses will teach you the knowledge and skills required to become a successful T Technician. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in IT , it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career as an IT Technician begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Technician Course Including the Job Opportunity Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore IT's extensive usage. IT professionals are seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage IT's powerful libraries for their data processing needs. Students and recent graduates are looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise IT to automate tasks and analyse data for their businesses. Anyone with a keen interest in IT and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path IT Technician: £20,000 - £50,000 annually Network Administrator: £25,000 - £70,000 annually Cyber Security Analyst: £35,000 - £85,000 annually Data Center Technician: £30,000 - £75,000 annually Cloud Solutions Architect: £40,000 - £100,000 annually Ethical Hacker/Penetration Tester: £35,000 - £90,000 annually Information Security Manager: £45,000 - £110,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Take on a journey of knowledge that transcends the ordinary - a riveting exploration into the microscopic world of Legionella. In the unfolding chapters of understanding, we unravel the enigma, delving into the essence of Legionella and its clandestine presence. Picture this: navigating the legal labyrinth, where obligations metamorphose into responsibilities, forging a path through the legislative landscape. It's not just about compliance; it's about stewardship, a commitment to safeguarding spaces from the elusive Legionella threat. Key Features This Legionella Awareness Course Includes: This Legionella Awareness Course is CPD QS Certified Free Certificate from Reed CIQ Approved Legionella Awareness Course Developed by Specialist Lifetime Access As the narrative unfolds, hazardous environments materialise before your eyes. Here, we venture beyond the visible, peeling back the layers of seemingly innocuous settings to expose potential Legionella breeding grounds. The tale takes a strategic turn with risk assessments, an art form meticulously crafted to decipher the cryptic language of Legionella's potential emergence. In a post-Covid world, our journey culminates with heightened Legionella awareness, a beacon guiding us through the challenges of the new normal. Join us in this intellectual odyssey, where knowledge is not just power - it's the key to a Legionella-resilient future. Course Curriculum Legionella Awareness Course: Module 01: Understanding Legionella Module 02: Legal Obligations and Responsibilities Module 03: Identifying Hazardous Environments Module 04: Conducting Legionella Risk Assessments Module 05: Risk Mitigation and Control Measures Module 06: Post-Covid Legionella Awareness Learning Outcomes After completing this Legionella Awareness Course, you will be able to: Understand Legionella's biology, transmission, and associated health risks in diverse settings. Comprehend legal obligations, ensuring compliance with Legionella control regulations and standards. Identify hazardous environments susceptible to Legionella growth and assess potential risks. Conduct thorough Legionella risk assessments, evaluating water systems for contamination sources. Implement effective risk mitigation and control measures to prevent Legionella proliferation. Enhance awareness by addressing Legionella concerns in post-Covid environments proactively. Certification After completing this Legionella Awareness course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Legionella Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Legionella Awareness. Moreover, this course is ideal for: Facility Managers and Supervisors Health and Safety Officers Environmental Compliance Officers Building Maintenance Staff Water Treatment and Plumbing Professionals Requirements There are no requirements needed to enrol into this Legionella Awareness course. We welcome individuals from all backgrounds and levels of experience to enrol into this Legionella Awareness course. Career path After finishing this Legionella Awareness course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Legionella Awareness are: Health and Safety Advisor Environmental Compliance Manager Facilities Management Coordinator Water Hygiene Technician Risk Assessment Consultant Plumbing and Water Systems Inspector Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.