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43954 Learning courses in Bristol delivered Online

Operations Management: Process Mapping & Supply Chain

By IOMH - Institute of Mental Health

Overview This Operations Management: Process Mapping & Supply Chain will unlock your full potential and will show you how to excel in a career in Operations Management: Process Mapping & Supply Chain. So upskill now and reach your full potential. Everything you need to get started in Operations Management: Process Mapping & Supply Chain is available in this course. Learning and progressing are the hallmarks of personal development. This Operations Management: Process Mapping & Supply Chain will quickly teach you the must-have skills needed to start in the relevant industry. In This Operations Management: Process Mapping & Supply Chain Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Operations Management: Process Mapping & Supply Chain skills to help you advance your career. Acquire a comprehensive understanding of various Operations Management: Process Mapping & Supply Chain topics and tips from industry experts. Learn in-demand Operations Management: Process Mapping & Supply Chain skills that are in high demand among UK employers, which will help you to kickstart your career. This Operations Management: Process Mapping & Supply Chain covers everything you must know to stand against the tough competition in the Operations Management: Process Mapping & Supply Chain field.  The future is truly yours to seize with this Operations Management: Process Mapping & Supply Chain. Enrol today and complete the course to achieve a Operations Management: Process Mapping & Supply Chain certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Operations Management: Process Mapping & Supply Chain can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Operations Management: Process Mapping & Supply Chain, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Operations Management: Process Mapping & Supply Chain, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Operations Management: Process Mapping & Supply Chain is suitable for anyone aspiring to start a career in Operations Management: Process Mapping & Supply Chain; even if you are new to this and have no prior knowledge on Operations Management: Process Mapping & Supply Chain, this course is going to be very easy for you to understand.  And if you are already working in the Operations Management: Process Mapping & Supply Chain field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Operations Management: Process Mapping & Supply Chain is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Operations Management: Process Mapping & Supply Chain has no prerequisite.  You don't need any educational qualification or experience to enrol in the Operations Management: Process Mapping & Supply Chain. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Operations Management: Process Mapping & Supply Chain. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Process Management, Process Mapping and Design Introduction to Process Management 00:03:00 Processes 00:02:00 Procedures 00:04:00 Process Mapping and Design 00:05:00 Where Can Process Mapping Be Used? 00:06:00 Types of Processes 00:03:00 Section 02: Procedural Outline/Quality, Communication Management & Process Re-Engineering Procedural Outline and Quality and Standard Operating Procedures 00:02:00 Communication and Information Management 00:02:00 The Cascade 00:04:00 The 'Suck-Up' Model of Communication 00:03:00 Process Re-Engineering 00:04:00 Section 03: Quality and Productivity Management Quality and Productivity Management 00:04:00 Cost of Quality 00:04:00 Origins of TQM 00:04:00 The Plan-Do-Study-Act Cycle 00:02:00 Benchmarking, Employee Empowerment and Team Approach 00:02:00 Use of Quality Tools 00:04:00 Product Design 00:05:00 ISO International Standards 00:04:00 Six Sigma 00:04:00 Section 04: Supply Chain Management Introduction to Supply Chain Management 00:03:00 Challenge to Supply Chain Management - Bullwhip Effect 00:02:00 Lean Operations Systems 00:04:00 Lean for Production and Services 00:04:00 Services and Delivery in Supply Chain 00:03:00 Supplier Performance Matrix 00:02:00 Demand and Volume Projections 00:02:00 Section 05: Supply Chain Management, Continuous Improvement & Technology Inventory & Cycle Optimization -Just in Time (JIT) vs Just in Case 00:05:00 Top Five Techniques to Achieve Inventory Optimization 00:03:00 The Philosophy of JIT 00:04:00 Kanban Production 00:05:00 JIT and Lean Systems within OM 00:06:00 Supply Chain Networks 00:04:00 Continuous Improvement 00:03:00 Getting Started With Kaizen 00:03:00 Technology in Process and Supply Chain Management 00:01:00

Operations Management: Process Mapping & Supply Chain
Delivered Online On Demand2 hours 5 minutes
£11.99

Domestic Violence and Abuse Awareness Diploma

4.7(160)

By Janets

Our best-selling Domestic Violence and Abuse Awareness Diploma Course can help you identify or protect those individuals who are vulnerable or distressed. For those who may come into contact with those adults or children who may be systematically abused, this will provide an invaluable masterclass for actions that are needed. If you want to attain those abilities and that awareness, this expertly written guide will satisfy all your requirements. When you enrol, you will gain a wealth of information regarding the components of domestic violence and the devastating impact it can have on victims. The long-term effects of maltreatment on children are explained, and the recommended reporting procedures are covered, along with the vital records that must be filed. Each module details an essential element of victim protection and identification which must be understood. The Domestic Violence and Abuse Awareness Diploma Course is an immensely effective way to gain the abilities to prevent violence in any home or school. Online study materials have been crafted with the aid of experts, along with video lessons and practical assessments. This all combines to give you the advantage when investigating needless and criminal acts of cruelty perpetrated on innocent people. Sign up now to help stop the violence. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? This course has been designed to assist those who may encounter adults or children who have been affected by domestic violence or abuse. The contents are appropriate whether this occurs in their profession or from a communal or social position.

Domestic Violence and Abuse Awareness Diploma
Delivered Online On Demand6 days
£8

Thinkific - Become a Tutor Now

By Compete High

🌟 Unlock Your Potential as a Tutor! 🌟 Ready to embark on a fulfilling journey as an educator? Say hello to 'Thinkific - Become a Tutor Now' - the ultimate online course designed to empower you with the skills and confidence needed to excel as a tutor!   📚 What You'll Gain: ✅ Comprehensive Guidance: Learn the ropes of effective teaching strategies and methodologies. ✅ Practical Insights: Master the art of engagement and connect with your students on a deeper level. ✅ Versatile Techniques: Discover diverse teaching styles to adapt to various learning needs. ✅ Proven Methods: Acquire tips to create compelling lesson plans and impactful learning experiences. ✅ Business Essentials: Understand how to market yourself and build a successful tutoring business.   🎓 Course Highlights: 🔥 Engaging Modules: Accessible, interactive, and easy-to-follow lessons curated by industry experts. 🔥 Real-life Scenarios: Gain insights through case studies and practical examples. 🔥 Personalized Support: Benefit from Q&A sessions and dedicated support for your queries. 🔥 Lifetime Access: Enjoy unrestricted access to course materials for continuous learning and growth.   🌟 Why Choose 'Thinkific - Become a Tutor Now'? 🚀 Elevate Your Career: Stand out in the tutoring landscape with refined skills and knowledge. 🚀 Flexibility & Convenience: Learn at your own pace, fitting your busy schedule effortlessly. 🚀 Trusted Learning Platform: Join thousands of successful tutors who've transformed their careers with Thinkific. Ready to unleash your tutoring potential and make a meaningful impact on students' lives? Enroll now in 'Thinkific - Become a Tutor Now' and pave your way to becoming an exceptional educator! Course Curriculum

Thinkific - Become a Tutor Now
Delivered Online On Demand1 hour
£4.99

Cupcake Baking Short Diploma

5.0(1)

By Empower UK Employment Training

Embark on a delightful journey of CupCake Baking with our course, from mastering the batter to launching your cupcake business. Learn the art of baking, frosting, decorating, and business strategies to turn your passion into profit.

Cupcake Baking Short Diploma
Delivered Online On Demand1 hour 30 minutes
£5

ISO 9001: Quality Management System

By IOMH - Institute of Mental Health

Overview of ISO 9001: Quality Management System In an era where excellence is paramount, quality management has surged as a pivotal sector. With its multifaceted industries, the UK thrives on ISO 9001: Quality Management Systems, ensuring business processes meet global standards. Embracing this ISO 9001: Quality Management Systems course unlocks opportunities in a dynamic environment that values quality. The demand for ISO 9001 expertise is robust and ever-growing, from major corporate giants to rising start-ups. Dive into this immersive ISO 9001: Quality Management Systems course and become a beacon of excellence in the realm of quality management. Unlock the potential of businesses and elevate your career trajectory. Get a quick look at the course content: This ISO 9001: Quality Management System Course will help you to learn: Understand ISO 9001's structure and key definitions. Identify roles and responsibilities in quality management. Recognise quality management principles and their applications. Analyse major alterations and updates to the ISO 9001. Evaluate organisational performance through set objectives. Use tools for efficient quality management system application. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this ISO 9001: Quality Management System. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the ISO 9001: Quality Management System course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals aiming to delve into the world of quality management using ISO 9001: Quality Management Systems. Whether you're a budding manager keen to streamline processes, a business owner wanting to understand and implement quality standards, or a consultant looking to advise organisations, this ISO 9001: Quality Management Systems course offers comprehensive insights. Delving into pivotal definitions, major changes, and quality objectives, attendees will leave equipped with the knowledge to assess and bolster organisational performance. Moreover, this ISO 9001: Quality Management Systems course curriculum serves those interested in setting up or refining quality management systems in alignment with ISO standards. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the ISO 9001: Quality Management System course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Quality Assurance Manager - £35K to £50K/year. ISO 9001 Auditor - £30K to £45K/year. Quality Systems Coordinator - £28K to £42K/year. Quality Improvement Specialist - £32K to £48K/year. Compliance Officer (Quality) - £27K to £40K/year. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. Will I receive certificate after completing the course? Yes, you will receive a free Digital Certificate after completing the course. If you want, you can order the Digital Transcript, Hardcopy Certificate & Transcript as well, for which you need to pay an additional fee. The fees of Digital Transcript, Hard Copy Certificate & Transcript are given in the certificate ordering page: Ordering page link: https://www.iomh.co.uk/certificate/ Q. Can I gift a course, and if so, how can I do that? Yes, you can gift a course to anyone you wish. After you find the course that you want to gift, please click on the GIFT THIS COURSE option and enter your email and the student's email address. After that, enter the learner's full name. Once you are done with these, click on the Send as Gift option, and you will be directed to the Cart page. You can now make the payment from the Checkout option. The learner will receive the course access details within 24 hours if the payment is successful. Q. Can I do the courses using mobile phone? Our courses are conducted online and you can access them using any internet connected smart device. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. I wanted to ask what is the age limit to do the courses. The age limit to enrol on our courses is 16 years. However, learners below 16 years can enrol in the course with parental consent. Q. What happens if I fail the exam, can I retake? If you fail in the exam then you can retake the exam for a maximum of 3 times. Q. What is the duration of the course please? The course can be accessed for 1 year. The specific course duration varies from course to course. You can find the course duration on the course page. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. Can I revisit my course even after completing it? Yes, you can revisit your course even after completing the course as long as you have access to the course. Q. Where can I use the certificate I will receive after completing my course? You can use the certificate in applying for a job in the relevant sector. Q. I have received the course login details but the video does not play. It says the course access details will be sent. Yes, it should have been sent. Please check your Spam/Junk folders. For further inquiries please contact our Customer Support team. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Q. I haven't received my course yet? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. Can I make the payment over the phone? Yes, you can make the payment over the phone. Our Customer Support team is always available to assist you.  Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:00:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - ISO 9001: Quality Management System 00:00:00

ISO 9001: Quality Management System
Delivered Online On Demand8 hours 35 minutes
£11.99

Diploma in Legal Administration - Legal Secretary (Level 3)

4.5(3)

By Studyhub UK

The 'Diploma in Legal Administration - Legal Secretary (Level 3)' course provides comprehensive training on legal systems, contract law, criminal law, family law, and other essential skills required for a legal secretary role. Participants will learn about various legal aspects and gain expertise in professional writing, document management, and conflict resolution. Learning Outcomes: Understand the fundamental principles of English law and legal systems. Gain knowledge of contract law, tort law, criminal law, family law, and property law. Develop skills in document preparation, proofreading, and editing for legal documents. Learn effective meeting management and minute-taking techniques. Acquire data management and record-keeping skills necessary for a legal secretary role. Explore other essential skills, such as conflict resolution, human rights, and criminal psychology. Why buy this Diploma in Legal Administration - Legal Secretary (Level 3)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Legal Administration - Legal Secretary (Level 3) there will be an automated MCQ test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring legal secretaries seeking to enter the legal profession. Existing legal secretaries looking to enhance their knowledge and skills. Individuals interested in the legal field and seeking a career as a legal secretary. Prerequisites This Diploma in Legal Administration - Legal Secretary (Level 3) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Legal Administration - Legal Secretary (Level 3) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Legal Secretary Legal Assistant Paralegal Administrative Assistant in legal departments Law Firm Support Staff Course Curriculum ***Updated Version*** Module 01: Introduction to Legal Secretary Introduction to Legal Secretary 00:22:00 Module 02: English Law & Legal Systems English Law & Legal Systems 00:33:00 Module 03: Law of Contract & Law of Tort Law of Contract & Law of Tort 00:28:00 Module 04: Wills, Probate, Estate Law Wills, Probate, Estate Law 00:15:00 Module 05: Property Law & Conveyancing Practice Property Law & Conveyancing Practice 00:19:00 Module 06: Criminal Law Criminal Law 00:24:00 Module 07: Understanding Criminal Psychology Understanding Criminal Psychology 00:31:00 Module 08: Contract & Business Law Contract & Business Law 00:54:00 Module 09: Family Law and Insurance Practice Family Law and Insurance Practice 00:24:00 Module 10: Conflict and Conflict Resolution Conflict and Conflict Resolution 00:18:00 Module 11: Professional Writings and Documents Professional Writings and Documents 00:27:00 Module 12: Document Proofreading and Editing Document Proofreading and Editing 00:19:00 Module 13: Meeting Management & Minute Taking Meeting Management & Minute Taking 01:06:00 Module 14: Data Management and Record-Keeping Data Management and Record-Keeping 00:13:00 Module 15: Other Essential Skills for Secretarial Role Other Essential Skills for Secretarial Role 00:19:00 Module 16: Human Rights Human Rights 00:12:00 ***Old Version*** Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:18:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:05:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Other Secretarial Roles And Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam - Legal Secretary 00:30:00 Final Exam Final Exam - Legal Secretary 00:30:00

Diploma in Legal Administration - Legal Secretary (Level 3)
Delivered Online On Demand44 hours
£10.99

Financial Intelligence

By IOMH - Institute of Mental Health

Overview Join our Financial Intelligence course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Financial Intelligence course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Financial Intelligence course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Financial Intelligence. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Financial Intelligence course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Financial Intelligence is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Financial Intelligence course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path The certification and skills you get from this Financial Intelligence Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: Introduction Introduction - Don't be Afraid 00:04:00 Section 02: The Three Key Financial Statements Key Financial Statements - Introduction 00:01:00 The Balance Sheet - Introduction 00:03:00 The Balance Sheet - Assets, Liabilities, Owners Equity 00:04:00 The Balance Sheet - How it relates to you 00:06:00 The Income Statement - Introduction 00:04:00 The Income Statement - How it relates to you 00:03:00 The Cashflow Statement - Introduction 00:04:00 The Cashflow Statement - How it relates to you 00:01:00 Key Financial Statements - Summary 00:01:00 Section 03: Ratio Analysis The Money Making Metrics 00:03:00 Ratio Analysis 00:02:00 Profitability Ratios 00:03:00 Operating Ratios 00:02:00 Liquidity and Leverage Ratios 00:03:00 How Ratio Analysis Impacts you 00:03:00 Section 04: Profit vs Cash Profit ≠ Cash 00:03:00 Profit but No Cash 00:04:00 Cash but no Profit 00:05:00 Why understanding the Cashflow statement matters 00:04:00 Section 05: Managing Working Capital Managing Days Sales Outstanding 00:04:00 Managing Inventory 00:03:00 Working Capital - Case Study 00:05:00 Section 06: Return on Investments Return on Investments 00:04:00 Return on Investments - Calculations 00:04:00 Section 07: A broader Perspective Five Traps 00:04:00 Section 08: How much have you learned Course Completion 00:01:00

Financial Intelligence
Delivered Online On Demand1 hour 28 minutes
£11

Level 3 Operations Management Diploma

By IOMH - Institute of Mental Health

Join our Level 3 Operations Management Diploma course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Level 3 Operations Management Diploma course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Level 3 Operations Management Diploma course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Level 3 Operations Management Diploma. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Level 3 Operations Management Diploma course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Level 3 Operations Management Diploma is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Level 3 Operations Management Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Level 3 Operations Management Diploma Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Operations Management Introduction to Operations Management 00:23:00 Module 02: Project Management Project Management 00:22:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:27:00 Module 04: Process Management Process Management 00:26:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:23:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:23:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:19:00 Module 09: Quality Management Quality Management 00:23:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:29:00 Module 11: Performance Management Performance Management 00:21:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:19:00 Module 15: Conflict Management Conflict Management 00:17:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:40:00 Module 18: Business Environment Business Environment 00:19:00 Module 19: Business Writing Skills Business Writing Skills 00:39:00

Level 3 Operations Management Diploma
Delivered Online On Demand7 hours 38 minutes
£11

Overview This Microsoft Power BI course will unlock your full potential and will show you how to excel in a career in Microsoft Power BI. So upskill now and reach your full potential. Everything you need to get started in Microsoft Power BI is available in this course. Learning and progressing are the hallmarks of personal development. This Microsoft Power BI will quickly teach you the must-have skills needed to start in the relevant industry. In This Microsoft Power BI Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Microsoft Power BI skills to help you advance your career. Acquire a comprehensive understanding of various Microsoft Power BI topics and tips from industry experts. Learn in-demand Microsoft Power BI skills that are in high demand among UK employers, which will help you to kickstart your career. This Microsoft Power BI course covers everything you must know to stand against the tough competition in the Microsoft Power BI field.  The future is truly yours to seize with this Microsoft Power BI. Enrol today and complete the course to achieve a Microsoft Power BI certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Microsoft Power BI course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Microsoft Power BI course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Microsoft Power BI course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Microsoft Power BI is suitable for anyone aspiring to start a career in Microsoft Power BI; even if you are new to this and have no prior knowledge on Microsoft Power BI, this course is going to be very easy for you to understand.  And if you are already working in the Microsoft Power BI field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Microsoft Power BI course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Microsoft Power BI course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Microsoft Power BI course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Microsoft Power BI course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Power BI - Introduction Overview of Power BI Course 00:02:00 Power BI Intro 00:03:00 Power BI High Level Flow 00:02:00 Install and Sign Up 00:03:00 Power Query Intro 00:05:00 Power Pivot Intro 00:01:00 Power View Intro 00:02:00 Your First Power BI Dashboard Big Picture 00:02:00 Get Data 00:07:00 How to Get More Data 00:01:00 Modelling Data 00:03:00 Adding Relationships Manually 00:02:00 Visualization 00:05:00 Visualization Customization 00:01:00 More Visualizations 00:02:00 Visualization Format and Analytics 00:03:00 Ask a Question 00:02:00 Your Advanced Power BI Dashboard with Real Live Data Real World Example 00:06:00 Get Data 00:13:00 Modelling Data 00:05:00 Visualization with multiple charts 00:11:00 Publishing 00:05:00 Power BI Website 00:08:00 Course Bounses FINAL 00:01:00 Resources Resources - Microsoft Power BI 00:00:00

Microsoft Power BI
Delivered Online On Demand1 hour 35 minutes
£11

Supervisor Training for Professionals

By IOMH - Institute of Mental Health

Join our Supervisor Training for Professionals course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Supervisor Training for Professionals course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Supervisor Training for Professionals course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Supervisor Training for Professionals. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Supervisor Training for Professionals course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Supervisor Training for Professionals is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Supervisor Training for Professionals course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Supervisor Training for Professionals Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Supervisor Module One - Getting Started 01:00:00 Module Two - Setting Expectations 01:00:00 Module Three - Setting Goals 00:30:00 Module Four - Assigning Work 01:00:00 Module Five - Degrees of Delegation 01:00:00 Module Six - Implementing Delegation 00:30:00 Module Seven - Providing Feedback 00:30:00 Module Eight - Managing Your Time 00:30:00 Module Nine - Resolving Conflict 00:30:00 Module Ten - Tips for Special Situations 00:30:00 Module Eleven - A Survival Guide for the New Supervisor 00:30:00 Module Twelve - Wrapping Up 00:30:00 Supervisor Skills Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Active Listening Techniques 00:15:00 Communication Skills 00:30:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Activities Supervisor Training for Professionals - Activities 00:00:00 Recommended Reading Recommended Reading: Supervisor Training for Professionals 00:00:00 Mock Exam Mock Exam- Supervisor Training for Professionals 00:20:00 Final Exam Final Exam- Supervisor Training for Professionals 00:20:00

Supervisor Training for Professionals
Delivered Online On Demand12 hours 55 minutes
£11