43730 Learning courses in Birmingham delivered Online

Duration 3 Days 18 CPD hours This course is intended for Typical candidates for this course are IT Professionals who deploy small-to-medium scale enterprise network solutions based on Aruba products and technologies. Overview After you successfully complete this course, expect to be able to: Explain how Aruba's wireless networking solutions meet customers' requirements Explain fundamental WLAN technologies, RF concepts, and 802.11 Standards Learn to configure the Mobility Master and Mobility Controller to control access to the Employee and Guest WLAN Control secure access to the WLAN using Aruba Firewall Policies and Roles Recognize and explain Radio Frequency Bands and channels, and the standards used to regulate them Describe the concept of radio frequency coverage and interference and successful implementation and diagnosis of WLAN systems Identify and differentiate antenna technology options to ensure optimal coverage in various deployment scenarios Describe RF power technology including, signal strength, how it is measured and why it is critical in designing wireless networks Learn to configure and optimize Aruba ARM and Client Match and Client Insight features Learn how to perform network monitoring functions and troubleshooting This course teaches the knowledge, skills and practical experience required to set up and configure a basic Aruba WLAN utilizing the OS 8.X architecture and features. Using lecture and labs, this course provides the technical understanding and hands-on experience of configuring a single Mobility Master with one controller and AP Aruba WLAN. Participants will learn how to use Aruba hardware and ArubaOS to install and build a complete, secure controller network with multiple SSIDs. This course provides the underlying material required to prepare candidates for the Aruba Certified Mobility Associate (ACMA) certification exam. WLAN Fundamentals Describes the fundamentals of 802.11, RF frequencies and channels Explain RF Patterns and coverage including SNR Roaming Standards and QOS requirements Mobile First Architecture An introduction to Aruba Products including controller types and modes OS 8.X Architecture and features License types and distribution Mobility Master Mobility Controller Configuration Understanding Groups and Subgroups Different methods to join MC with MM Understanding Hierarchical Configuration Secure WLAN configuration Identifying WLAN requirements such as SSID name, encryption, authentication Explain AP groups structure and profiles Configuration of WLAN using the Mobility Master GUI AP Provisioning Describes the communication between AP and Mobility controller Explain the AP booting sequence and requirements Explores the APs controller discovery mechanisms Explains how to secure AP to controller communication using CPSec Describes AP provisioning and operations WLAN Security Describes the 802.11 discovery, authentication and association Explores the various authentication methods, 802.1x with WPA/WPA2, Mac auth Describes the authentication server communication Explains symmetric vs asymmetric Keys, encryption methods WIPS is described along with rogue discovery and protection Firewall Roles and Policies An introduction into Firewall Roles and policies Explains Aruba?s Identity based Firewall Configuration of Policies and Rules including aliases Explains how to assign Roles to users Dynamic RF Management Explain how ARM calibrates the network selecting channels and power settings Explores OS 8.X Airmatch to calibrate the network How Client Match and ClientInsight match steers clients to better APs Guest Access Introduces Aruba?s solutions for Guest Access and the Captive portal process Configuration of secure guest access using the internal Captive portal The configuration of Captive portal using Clearpass and its benefits Creating a guest provisioning account Troubleshooting guest access Network Monitoring and Troubleshooting Using the MM dashboard to monitor and diagnose client, WLAN and AP issues Traffic analysis using APPrf with filtering capabilities A view of Airwaves capabilities for monitoring and diagnosing client, WLAN and AP issues Additional course details: Nexus Humans Aruba Mobility Fundamentals, Rev. 20.11 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Aruba Mobility Fundamentals, Rev. 20.11 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Designed for individuals interested in obtaining information about the CBAP and CCBA exam process especially potential exam candidates interested in pursuing business analysis certification from IIBA in the next 3 to 6 months. Overview Review the 6 Knowledge Areas of the BABOK Guide and discuss the business analysis tasks performed in each. Understand the relationships between the business analysis processes and how each defines an important aspect of the business analysis discipline. Review key terms, business analysis techniques, and competencies important to business analysis. Discuss the 5 business analysis Perspectives presented in BABOK Guide, v3. Complete simulated exam questions to assess personal readiness for taking the exam. Obtain key tips and techniques for effectively preparing for and successfully completing the CBAP or CCBA exam. This course provides you with a clear and detailed understanding of the concepts covered within the CBAP© and CCBA© exams. You will gain valuable tips and techniques to help prepare, study, and assess your personal readiness. In addition, you will earn valuable professional development hours toward meeting the exam criteria. CBAP© and CCBA© Overview Discuss the benefits of professional certification Present the CBAP©/CCBA© eligibility requirements Explain the exam process Discuss the exam blueprints Understand the recertification process Introduction to BABOK© Guide v3 Define the purpose of A Guide to the Business Analysis Body of Knowledge© (BABOK© Guide) Present the structure/components of the BABOK© Guide Identify the six business analysis Knowledge Areas Discuss the supporting areas of the BABOK© Guide BABOK© Guide Key Concepts Define key concepts from the BABOK© Guide Present the Business Analysis Core Concept Model? Discuss the requirements classification scheme Explain Requirements and Designs Present the 5 Business Analysis Perspectives Business Analysis Planning and Monitoring Identify the 5 tasks in Business Analysis Planning and Monitoring Understand the work performed in each of these tasks Explain the significance of the outputs produced within this knowledge area Elicitation and Collaboration Identify the 5 tasks in Elicitation and Collaboration Understand the work performed in each of these tasks Explain the significance of the outputs produced within this knowledge area Requirements Life Cycle Management Identify the 5 tasks in Requirements Life Cycle Management Understand the work performed in each of these tasks Explain the significance of the outputs produced within this knowledge area Strategy Analysis Identify the 5 tasks in Strategy Analysis Understand the work performed in each of these tasks Explain the significance of the outputs produced within this knowledge area Requirements Analysis and Design Definition Identify the 6 tasks in Requirements Analysis and Design Definition Understand the work performed in each of these tasks Explain the significance of the outputs produced within this knowledge area Solution Evaluation Identify the 6 tasks in Solution Evaluation Understand the work performed in each of these tasks Explain the significance of the outputs produced within this knowledge area Underlying Competencies Describe and understand the importance of the underlying competencies (UCs) Understand how to prepare for questions about UCs on the exam Business Analysis Techniques More clearly understand the 50 techniques presented in the BABOK© Guide Understand how to study techniques for the exam Assess Your Readiness 1 hour mock-exam to assess personal readiness Strategies for Success Utilize 8 strategies for preparing for the CBAP© or CCBA© certification exams Develop study tools and a plan to assist you in preparing for the exams Understand the tools and resources available to help you be successful Wrap-up Take Your Questions Next Steps Additional course details: Nexus Humans BACP02 - Certified Business Analysis Professional (CBAP) Exam Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BACP02 - Certified Business Analysis Professional (CBAP) Exam Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • This course is intended primarily for network administrators, network engineers, network managers and systems engineers who would like to implement BGP. The secondary audience for this course is as follows: • This course is intended for network designers and project managers. The course is also recommended to all individuals preparing for BGP exam. Overview After completing this course the student should be able to: - Describe how to configure, monitor, and troubleshoot basic BGP to enable interdomain routing in a network scenario with multiple domains - Describe how to use BGP policy controls to influence the BGP route selection process in a network scenario In which you must support connections to multiple ISPs - Describe how to use BGP attributes to influence the route selection process in a network scenario where you must support multiple connections - Describe how to successfully connect the customer network to the Internet in a network scenario in which multiple connections must be implemented - Describe how to configure the service provider network to behave as a transit AS in a typical implementation with multiple BGP connections to other autonomous systems - Enable route reflection as possible solution to BGP scaling issues in a typical service provider network with multiple BGP connections to other autonomous systems - Describe the available BGP tools and features to optimize the scalability of the BGP routing protocol in a typical BGP network This covers the theory of BGP, configuration of BGP on Cisco IOS© routers, detailed troubleshooting information, and hands-on exercises that provide learners with the skills that they need to configure and troubleshoot BGP networks in customer environments. BGP Overview Introducing BGP Understanding BGP Path Attributes Establishing BGP Sessions Processing BGP Routes Configuring Basic BGP Monitoring and Troubleshooting BGP Lab 1-1: Initial Lab Setup Lab 1-2: Configuring Basic BGP BGP Transit Autonomous Systems Working with a Transit AS Interacting with IBGP and EBGP in a Transit AS Forwarding Packets in a Transit AS Configuring a Transit AS Monitoring and Troubleshooting IBGP in a Transit AS Lab 2-1: Configuring a Transit AS Route Selection Using Policy Controls Using Multihomed BGP Networks Employing AS-Path Filters Filtering with Prefix-Lists Using Outbound Route Filtering Applying Route-Maps as BGP Filters Implementing Changes in BGP Policy Lab 3-1: Using Multihomed BGP Networks Lab 3-2: Employing AS-Path Filters Lab 3-3: Filtering with Prefix-Lists Lab 3-4: Implementing Changes in BGP Policy Route Selection Using Attributes Influencing BGP Route Selection with Weights Setting BGP Local Preference Using AS-Path Prepending Understanding BGP Multi-Exit Discriminators Addressing BGP Communities Lab 4-1: Influencing BGP Route Selection with Weights Lab 4-2: Setting BGP Local Preference Lab 4-3: Understanding BGP Multi-Exit Discriminators Lab 4-4: Addressing BGP Communities Customer-to-Provider Connectivity with BGP Understanding Customer-to-Provider Connectivity Requirements Implementing Customer Connectivity Using Static Routing Connecting a Multihomed Customer to a Single Service Provider Connecting a Multihomed Customer to Multiple Service Providers Scaling Service Provider Networks Scaling IGP and BGP in Service Provider Networks Introducing Route Reflectors Designing Networks with Route Reflectors Configuring and Monitoring Route Reflectors Introducing Confederations Configuring and Monitoring Confederations Lab 6-1: Introducing Route Reflectors Lab 6-2: Configuring and Monitoring Confederations Optimizing BGP Scalability Improving BGP Convergence Limiting the Number of Prefixes Received from a BGP Neighbor Implementing BGP Peer Groups Using BGP Route Dampening Lab 7-1: Limiting the Number of Prefixes Received from a BGP Neighbor Lab 7-2: Implementing BGP Peer Groups Lab 7-3: Using BGP Route Dampening Additional course details: Nexus Humans Cisco Configuring BGP on Cisco Routers v4.0 (BGP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Configuring BGP on Cisco Routers v4.0 (BGP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

There is a lot to learn in Power BI, this course takes a comprehensive look at the fundamentals of analysing data and includes a balanced look at the four main components that make up Power BI Desktop: Report view, Data view, Model view, and the Power Query Editor. It also demonstrates how to utilise the online Power BI service. It looks at authoring tools that enable you to connect to and transform data from a variety of sources, allowing you to produce detailed reports through a range of visualisations, in an interactive and dynamic way. It also includes a detailed look at formulas by writing both M functions in Power Query, and DAX functions in Desktop view. This knowledge will allow you to take your reports to the next level. The aim of this course is to provide a complete introduction to understanding the Power BI analysis process, by working hands-on with examples that will equip you with the necessary skills to start applying your learning straight away. 1 Getting Started The Power BI ecosystem Opening Power BI Desktop Power BI's four views Introduction to Dashboards 2 Importing Files Importing data sources Importing an Excel file Importing a CSV file Importing a database Connect to an SQL Server Database Import vs. Direct Query Importing from the web Importing a folder of files Managing file connections 3 Shape Data in the Query Editor The process of shaping data Managing data types Keeping and removing rows Add a custom column Appending tables together Hiding queries in reports Fixing error issues Basic maths operations 4 The Data Model Table relationships Relationship properties 5 Merge Queries Table join kinds Merging tables 6 Inserting Dashboard Visuals Things to keep in mind Inserting maps Formatting Maps Inserting charts Formatting Charts Inserting a tree map Inserting a table, matrix, and card Controlling number formats About report themes Highlighting key points Filter reports with slicers Sync slicers across dashboards Custom web visuals 7 Publish and share Reports Publishing to Power BI service Editing online reports Pinning visuals to a dashboard What is Q&A? Sharing dashboards Exporting reports to PowerPoint Exporting reports as PDF files 8 The Power Query Editor Fill data up and down Split column by delimiter Add a conditional column More custom columns Merging columns 9 The M Functions Inserting text functions Insert an IF function Create a query group 10 Pivoting Tables Pivot a table Pivot and append tables Pivot but don't aggregate Unpivot tables Append mismatched headers 11 Data Modelling Expanded Understanding relationships Mark a date table 12 DAX New Columns New columns and measures New column calculations Insert a SWITCH function 13 Introduction to DAX Measures Common measure functions Insert a SUM function Insert a COUNTROWS function Insert a DISTINCTCOUNT function Insert a DIVIDE function DAX rules 14 The CALCULATE Measure The syntax of CALCULATE Insert a CALCULATE function Control field summarisation Things of note 15 The SUMX measure X iterator functions Anatomy of SUMX Insert a SUMX function When to use X functions 16 Time Intelligence Measures Importance of a calendar table Insert a TOTALYTD function Change financial year end date Comparing historical data Insert a DATEADD function 17 Hierarchies and Groups Mine data using hierarchies Compare data in groups

The leadership role of the project manager is increasingly recognised as a key determinant in delivering success. These skills can often be critical in project situations, where tight budgets and deadlines demand the highest levels of team performance and where the working environment presents fresh challenges on a daily basis. This programme focuses on the leadership skills required of project managers and will benefit anyone involved in managing projects large or small wishing to extend or enhance those skills. The objectives of this programme are to help the participants: Understand the significance of leadership skills to the project manager and the impact of these skills on project performance Review the key skills needed to be an effective 'multi-dimensional' project leader and learn how to develop, adapt and apply them in practice Learn how to identify the preferred leadership style for the context and organisational culture of a project and how to develop personal style versatility Understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance Gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Introduction Aims and objectives Personal objectives 2 Project management and leadership What is a leader? How much can leadership be learned? The project environment and the impact of leadership skills The characteristics of high performance project teams and their leaders 3 Principles of effective leadership Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 4 Syndicate case study: Leadership in action Review of the role of leadership in a contemporary project Feedback and plenary discussion: effective project leadership 5 Team exercise: Leadership skills of the project manager Teams compete in performing a project simulation Project review and feedback Discussion of the outcome: role and skills of the project leader 6 Leadership skills for project managers The 3 dimensions of project leadership: inwards, outwards, and upwards The vital role of communication skills and how to develop them Developing a 'project vision': strategic thinking skills Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 7 Leading the project team The role of leadership in developing team performance Understanding individual strengths; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 8 Leading through the organisation Gaining the support others; developing effective influencing skills Getting empowerment from key stakeholders Knowing when and how to take the initiative and lead Building and maintaining rapport with key partners Becoming an effective team player in leadership teams Becoming a business leader; leading colleagues and co-workers 9 Team exercise: Leadership and negotiation Teams engage in a negotiation exercise Exercise review and feedback Discussion of the outcome: negotiation skills of the project leader 10 Negotiation skills for project leaders Characteristics of effective negotiators Classic problem behaviours and mind-sets to avoid Getting to win-win; building partnership and trust 11 Leading more senior stakeholders The challenges and skills of leading and managing upwards Communicating with more senior stakeholders; building credibility Negotiating upwards: knowing when and how The role of networking skills; building and maintaining rapport Handling disagreements; the art of diplomacy Handling personality and style conflicts with more senior people

This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for individuals who are Application designers and database developers, database administrators and web server administrators. Overview Upon successful completion of this course, students will be able to work with Oracle database programming using the PL/SQL programming language. They will learn the syntax, structure and features of the language. In this course, students will learn the foundation for the programming series and the use of database-resident stored program units for Oracle 12c. Selection & Setup of the Database Interface Considering Available Tools Selecting the Appropriate Tool Oracle Net Database Connections Oracle PAAS Database Connections Setup SQL Developer Setup SQL*Plus Setup Jdeveloper About Bind & Substitution Variables Using SQL Developer Using SQL*Plus Choosing a Database Programming Language What is Database Programming? PL?SQL Performance Advantages Integration wth Other Languages PL/SQL Language Fundamentals PL/SQL Program Structure LANGUAGE SYNTAX RULES EMBEDDING SQL WRITING READABLE CODE GENERATING DATABASE OUTPUT SQL*PLUS INPUT OF A PROGRAM BLOCK Declare Section About the Declare Section DECLARE PRIMITIVE TYPES DECLARATION OPTIONS NOT NULL CONSTANT DATA DICTIONARY INTEGRATION %TYPE DECLARE SIMPLE USER---DEFINED TYPES TYPE... TABLE TYPE... RECORD EXTENDED USER---DEFINED TYPES Begin Section About the Begin Section Manipulating Program Data Logic Control & Branching GOTO LOOP IF-THEN-ELSE CASE Exception Section ABOUT THE EXCEPTION SECTION ISOLATING THE SPECIFIC EXCEPTION PRAGMA EXCEPTION_INIT SQLCODE &SQLERRM Example SQL%ROWCOUNT &SELECT...INTO Beyond the Basics: Explicit Cursors ABOUT EXPLICIT CURSORS EXTENDED CURSOR TECHNIQUES FOR UPDATE OF Clause WHERE CURRENT OF Clause Using FOR?LOOP Cursors Beyond the Basics: Nested BlocksBeyond the Basics: Declared Subprograms USING DECLARED SUBPROGRAMS DECLARED PROCEDURE DECLARED FUNCTION Introducing Databse-Resident Program Units ABOUT DATABASE---RESIDENT PROGRAMS PHYSICAL STORAGE & EXECUTION TYPES OF STORED PROGRAM UNITS STORED PROGRAM UNIT ADVANTAGES MODULAR DESIGN PRINCIPLES Creating Stored Procedures & Functions STORED PROCEDURES & FUNCTIONS CREATE PROCEDURE / CREATE FUNCTION CREATING PROCEDURES & FUNCTIONS RAISE_SALARY() Procedure SALARY_VALID() Function THE PARAMETER SPECIFICATION DEFAULT Clause SYSTEM & OBJECT PRIVILEGES USING THE DEVELOPMENT TOOLS Executing Stored Procedures & Functions CALLING PROCEDURES & FUNCTIONS UNIT TESTING WITH EXECUTE ANONYMOUS BLOCK UNIT TESTING SPECIFYING A PARAMETER NOTATION SQL WORKSHEET UNIT TESTING CALLING FUNCTIONS FROM SQL Maintaining Stored Program Units RECOMPILING PROGRAMS Mass Recompilation Using UTL_RECOMP() DROPPING PROCEDURES & FUNCTIONS DROP PROCEDURE / FUNCTION DATA DICTIONARY METADATA Using USER_OBJECTS Using USER_SOURCE Using USER_ERRORS Using USER_OBJECT_SIZE Using USER_DEPENDENCIES Managing Dependencies DEPENDENCY INTERNALS TRACKING DEPENDENCIES THE DEPENDENCY TRACKING UTILITY SQL DEVELOPER DEPENDENCY INFO DEPENDENCY STRATEGY CHECKLISTS Creating & Maintaining Packages ABOUT PACKAGES CREATING PACKAGES MAINTAINING PACKAGES PERFORMANCE CONSIDERATIONS Advanced Package Capabilities DEFINER & INVOKER RIGHTS WHITE LITS & ACCESSIBLE BY PERSISTENT GLOBAL OBJECTS DEFINING INITIALIZATION LOGIC OBJECT ORIENTATION SUPPORT Advanced Cursor Techniques USING CUSROS VARIABLES USING SYS_REFCURSOR USING CURSOR EXPRESSIONS Using System-Supplied Package DBMS_OUTPUT() UTL_FILE() FOPEN() EXAMPLE Database Trigger Concepts ABOUT DATABASE TRIGGERS DML EVENT TRIGGER SUB---TYPES DATABASE TRIGGER SCENARIO TRIGGER EXECUTION MECHANISMS TRIGGERS WITHIN SQL WORKSHEET Creating Database Triggers STATEMENT-LEVEL TRIGGERS Using RAISE_APPLICATION_ERROR() ROW---LEVEL TRIGGERS EXAMPLES OF TRIGGERS EMPLOYEE_SALARY_CHECK Example EMPLOYEE_JOURNAL Example BUDGET_EVENT Example INSTEAD OF TRIGGERS TRIGGERS WITHIN AN APPLICATION Maintaining Database Triggers CALL SYNTAX TRIGGER MAINTENANCE TASKS SHOW ERRORS TRIGGER DROP TRIGGER ALTER TRIGGER MULTIPLE TRIGGERS FOR A TABLE HANDLING MUTATING TABLE ISSUES Implementing System Event Triggers WHAT ARE SYSTEM EVENT TRIGGERS? DEFININGTHE SCOPE AVAILABLE SYSTEM EVENTS SYSTEM EVENT ATTRIBUTES Additional course details: Nexus Humans Oracle 12c PL/SQL Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 12c PL/SQL Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is for all Oracle Professionals. Specifically Database Administrators, Web Server Administrators, System Administrators, CIOs and other IT Management Professionals. Overview Upon successful completion of this course, students will be able to perform many of the day-to-day administration tasks required of an Oracle database administrator. This course introduces many of the powerful capabilities of the Oracle database. In this course, students will learn about day-to-day administration tasks. It will also address administration sub-specialties. Introduction: Managing the Database Instance The Database Management Tools EM Database Express EM Cloud Control SQL Developer Database Administrator Introduction: Database Architecture Review Database Instance Configurations Memory Structures Process Structures Storage Architecture Introduction: Starting & Stopping Databse Services Start & Stop the Database Listener ABOUT DATABASE STARTUP/SHUTDOWN SYSOPER SYSDBA DATABASE STATE & STAGES STARTUP WITH EM CLOUD CONTROL STARTUP WITH SQL*PLUS SHUTDOWN WITH EM CLOUD CONTROL SHUTDOWN WITH SQL*PLUS USING MS WINDOWS SERVICES Introduction: Oracle Network Environment Oracle Net Services Architecture ORACLE NET CONFIGURATION ASSISTANT ORACLE NET MANAGER USING EM CLOUD CONTROL ADVANCED NETWORK COMPRESSION TROUBLESHOOTING NETWORK PROBLEMS Introduction: Diagnostics & Oracle Support About Database Diagnostics Fault Diagnosability Infrastructure DATABASE INSTANCE HEALTH SNAPSHOT THE SUPPORT WORKBENCH PROACTIVE DATABASE HEALTH CHECKS PACKAGE DIAGNOSTIC DATA WORKING WITH THE KNOWLEDGE BASE Storage: Tablespace Management Starter Tablespaces CREATE TABLESPACE WITH EM CC CREATE TABLESPACE WITH SQL MANAGE TABLESPACES WITH EM CC MANAGE TABLESPACES WITH EM DE MANAGE TABLESPACES WITH SQL DROP TABLESPACE ALTER TABLESPACE Storage: Advanced Tablespace Management Managing Temporary Tablespaces TEMP TABLESPACE GROUPS WITH EM TEMP TABLESPACE GROUPS WITH SQL DEFAULT PERMANENT TABLESPACES BIGFILE TABLESPACES MANAGING THE SYSAUX TABLESPACE Storage: Data Files & Temp Files Management Manage Data Files with EM ACCESS METADATA WITH SQL MANAGE DATA FILES WITH SQL MANAGE TEMP FILES ORACLE-MANAGED FILES (OMF) Storage: UNDO Data & UNDO Tablespaces About UNDO Space Management GUARANTEE UNDO RETENTION MONITOR UNDO SPACE WITH SQL USE THE EM UNDO ADVISOR Security & Schemas: Security Overview & Database Privileges Database Security Principles DATABASE SYSTEM PRIVILEGES DATABASE OBJECT PRIVILEGES SUPER ADMINISTRATOR ROLES PRIVILEGE ANALYSIS Security & Schemas: User Security Create & Manage User Accounts MANAGE USERS WITH EM MANAGE USERS WITH SQL CREATE USER ALTER USER DROP USER GRANT & REVOKE PRIVILEGES RESOURCE LIMITS VIA PROFILES ALTER PROFILE DROP PROFILE PASSWORD MANAGEMENT VIA PROFILES ROLE-BASED SECURITY MANAGEMENT ALTER USER...DEFAULT ROLE SET ROLE DELEGATING PRIVILEGE AUTHORIZATION WITH ADMIN OPTION & System Privileges WITH GRANT OPTION & Object Privileges PRINCIPLE OF LEAST PRIVILEGE CHECKLIST Security & Schemas: Database Auditing Auditing Database Activity Traditional Auditing Unified Auditing Create Audit Policy Security & Schemas: SQL Loader Loader Concepts Loader From the Command Line control File Options Load Methods Loader Express Mode Loader From EM Security & Schemas: Export & Import Manage Directory Objects The Data Pump Architecture Data Pump Export Data Pump Import Data Pump Dictionary Views Using the EM CC Interface Performance & Availability: Managing Performance & SQL Tuning Management Advisory Framework Performance Monitoring & AWR The SQL Tuning Advisor Monitoring Exceptions with Metrics Performance & Availability: Data Concurrency About System & User Locks Monitor & Manage User Locks Moitor Locks with Data Dictionary Manage Locks with EM Performance & Availability: Backup & Recovery Concepts Backup & Recovery Structures Managing REDO Data Configuring for Recoverability Instance Recovery Recoverability Checklist Additional course details: Nexus Humans Oracle 12c Administration II training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 12c Administration II course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This intermediate-level course requires students have incoming experience working with Oracle Database 18 or higher. Overview Working in a hands-on learning environment led by our expert facilitator, you'll explore: The Oracle Database Architecture Query Optimizer Tuning Container Databases and Pluggable Databases Oracle 19c Tuning features Evaluating Execution Plans Oracle Tuning Tools Using Automatic Workload Repository Join Types AWR Using Baselines Additional AWR performance tools Optimizer Statistics Monitoring a Service Bind Variables and database parameters Oracle's Real Application Testing (RAT) SQL Tuning Advisor Automatic Sql Tuning Sql Plan Management Shared Pool Tuning Tuning the database buffer cache Tuning the PGA (Program Global Area) Automatic Memory Management (AMM) Tuning Segment Space Utilization (ASSM) Automatic Storage Management Oracle 19C Database Tuning is an intermediate level course for Oracle database experienced attendees that explores core tuning skills such as Database parameters, SQL Tuning Advisor, SQL Access Advisor, Adaptive SQL plans and more. Overview Oracle Database Architecture Instance Definition Define SGA Define Background Processes Datafile Definition Query Optimizer SQL Parsing Optimizing Terms Optimizing Methods Query Plan Generation Query Plan Control Tuning Container Databases and Pluggable Databases Pluggable tuning parameters Define Container tuning structure Using PDB$SEED Create a new PDB Plug and unplug a PDB Oracle 12c Tuning features Identifying and Using Oracle's Heat Map 12c Compression Levels and Types Evaluating Execution Plans Defining SQL execution plans Automatic Workload Repository Reading execution plans Oracle Tuning Tools Monitoring tools overview Enterprise Manager Dynamic Performance Views Automatic Workload Repository Automatic Database Diagnostic Monitor Sql Tuning Advisor SQL Access Advisor Sql Access Advisor DB operation Tuning DB operation Active Reporting Using Automatic Workload Repository Defining AWR AWR Settings Creating AWR Baselines Metrics, Alerts, and Thresholds Defining Metrics Setting Alerts Setting Corrective Actions User Defined Metrics Metric Dynamic Views Join Types Nested Loops Join Sort Merge join Hash Join and Cartesian Join Equijoins and Nonequijoins Outer Joins Semijoins AWR Using Baselines Creating AWR baselines Creating AWR Repeating baselines Moving Window Baseline Additional AWR performance tools Automatic Maintenance Tasks Segment Advisor Statistics Gathering Automatic Tuning Optimizer Automatic Database Diagnostic Monitor Active Session History (ASH) Optimizer Statistics Optimizer Statistics Overview Table and Index Statistics Statistic Preferences Statistics Gathering e) Locking Statistics, Export/Import Statistics Pending and published statistics Optimizer Hints Optimizer Paths Cost Base Optimization Monitoring a Service Overview of what is an Oracle Service Creating an Oracle Service for Single instance and RAC Monitoring a Service Resource Management and a Service Enterprise Manager and a Service Bind Variables and database parameters Bind variable definition Cursor_sharing parameter Adaptive Cursor Sharing Oracle's Real Application Testing (RAT) Sql Performance Analyzer overview Sql Performance Analyzer Options Database Parameter changes Database version changes Creating SQL Tuning Sets Database Replay Overview Database Replay Configuration Database Replay Options SQL Tuning Advisor SQL Tuning Advisor: Overview SQL Tuning Advisor Limited Mode Sql Tuning Advisor Comprehensive mode Sql Tuning Profiles SQL Access Advisor SQL Access Advisor: Overview Sql Access Advisor options SQL Access Advisor and Sql Tuning Sets Sql Access Advisor and AWR Results and Implementation Automatic Sql Tuning Automatic Sql Tuning Maintenance Task Automatic Tuning Optimization implementation(ATO) Automatic Tuning Optimization Results Enable/Disable Automatic Tuning Optimization Sql Plan Management Sql plan Management and baseline overview Enable sql plan management Loading Sql Plan baselines into the SGA Adaptive plan management Shared Pool Tuning Shared pool architecture Shared pool parameters Library Cache Dictionary cache Large pool considerations and contents Tuning the database buffer cache Database buffer cache overview Database buffer cache parameters Oracle and Dirty reads and writes Automatic Shared Memory Management (ASMM) Buffer Cache goals and responsibility Buffer Cache pools Tuning the PGA (Program Global Area) PGA Overview PGA Database Parameters Temporary Segments Temporary Tablespace Sizing the PGA Automatic Memory Management (AMM) Oracle's Automatic Memory Management Overview Database Auto-tuned Parameters Database Non Auto-tuned Parameters Automatic Memory Management Hints and Sizing suggestions AMM versus ASMM Tuning Segment Space Utilization (ASSM) Overview of Automatic Segment Space Management Defining the DB_BLOCK_SIZE Defining DB_nk_CACHE_SIZE parameter The DB_BLOCK_SIZE Parameter Overview of table compression, block chaining, and block migration Automatic Storage Management Overview of ASM Definition of Grid Infrastructure ASM Instance ASM Diskgroups ASM Diskgroup parameters and templates ASMCMD