43923 Learning courses in Birmingham delivered Online

Step into the dynamic realm of 'Internal Communications' and master the art of effective dialogue within an organisation. From the traditional essence of verbal exchanges to the modern nuances of electronic communication, this course meticulously bridges the old with the new. Understand the power of visual aids in delivering a message and enhance your proficiency in written correspondence. By concluding with an insightful module on fostering a harmonious rapport with your superior, the course ensures you're adept in every communication facet within a professional setting. Learning Outcomes Gain a foundational understanding of diverse business communication methods. Distinguish between the subtleties of verbal and non-verbal communication. Develop prowess in drafting impeccable written correspondences. Harness the efficiency of electronic communication mediums. Understand the strategic importance of visual aids and how to leverage them. Why choose this Internal Communications course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Internal Communications Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Internal Communications course for? Corporate individuals aiming to enhance internal communication strategies. Aspiring communication managers seeking foundational knowledge. Team leaders wanting to foster effective team interactions. Administrative professionals looking to improve rapport with superiors. Any individual aiming to amplify their internal communication skills within an organisational context. Career path Internal Communications Manager: £30,000 - £50,000 Corporate Communications Specialist: £28,000 - £48,000 Business Communication Analyst: £32,000 - £54,000 Electronic Communication Coordinator: £26,000 - £45,000 Graphic Communication Designer: £25,000 - £40,000 Executive Assistant with Communication Focus: £27,000 - £52,000 Prerequisites This Internal Communications does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Internal Communications was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Module 03: Written Communication Written Communication 00:13:00 Module 04: Electronic Communication Electronic Communication 00:19:00 Module 05: Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Module 06: Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Mock Exam Mock Exam - Communication and Organisational Skills 00:20:00 Final Exam Final Exam - Communication and Organisational Skills 00:20:00 Assignment Assignment - Internal Communications 00:00:00

The BCS Foundation Certificate in Business Analysis is a foundation- level certification that provides a broad understanding of business analysis principles and techniques. It is offered by the British Computer Society (BCS), a professional association for IT professionals.

Unlock your potential and step into the dynamic world of leisure management with our meticulously designed training program. Whether you're an aspiring professional or a seasoned expert looking to broaden your horizons, our course offers the perfect blend of theoretical knowledge and practical insights to propel your career forward. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Leisure Management Training course, learners will gain a broad understanding of the leisure industry, including travel, tourism, and recreation. They will learn how to plan and provide leisure services, ensuring they meet customer needs and expectations. The course covers marketing strategies to promote leisure activities and services effectively. Students will also learn about health, safety, and welfare standards, ensuring a safe environment for both customers and staff. The curriculum includes human resource management, focusing on recruiting, training, and managing staff within the leisure industry. Leadership skills are developed to prepare learners for managing teams and leading projects. Additionally, the course teaches how to manage and maintain leisure facilities and handle operations in hotels and lodging. Overall, the training equips learners with the skills needed to successfully run and manage various aspects of leisure services. Course Curriculum Module 01: Introduction to Leisure Management Module 02: Travel, Tourism and Leisure Module 03: Planning for Leisure Services Module 04: Marketing of Leisure and Recreation Module 05: Health, Safety and Welfare Module 06: Human Resource Management in Leisure Industry Module 07: Leadership in Leisure Industry Module 08: Managing and Maintaining a Leisure Facility Module 09: Managing Hotel and Lodging Learning Outcomes: Understand core concepts in Introduction to Leisure Management. Explore connections between Travel, Tourism, and Leisure. Develop skills for Planning Leisure Services effectively. Learn strategies for Marketing Leisure and Recreation. Implement Health, Safety, and Welfare protocols. Manage Human Resources in the Leisure Industry. Cultivate Leadership in Leisure Industry settings. Oversee operations of a Leisure Facility. Manage Hotel and Lodging operations efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leisure managers seeking foundational knowledge. Tourism professionals expanding into leisure management. Facility managers enhancing operational skills. HR specialists in the leisure industry. Marketing professionals targeting leisure and recreation. Career path Leisure Centre Manager Tourism Development Officer Hotel Manager Recreation Facility Manager Health and Safety Officer Human Resources Manager in Leisure Industry Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description: Work life balance is the ability to know how to prioritize and do things effectively to avoid stress. Learning how to avoid stress caused by unbalanced lifestyle will benefit both yourself and the company. If you want to know more about work life balance, then this is your chance to learn. Keep in mind that having the right skills and knowledge on work life balance will help you become happier, healthier, and more productive. Who is the course for? Professionals and Trainers who want to be expert in life balancing. Anyone who wants to know to manage their life and work balance. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Work Life Balance course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Entrepreneur General Manager Management Director Top Executive. Introduction to Work Life Balance WHAT IS A BALANCED LIFE? 00:30:00 HOW TO BALANCE LIFE AND WORK 00:30:00 HOW WOULD BALANCE WORK FOR YOU 00:30:00 FINDING TIME IN YOUR BUSY SCHEDULE 00:30:00 DOES YOUR LIFE FEEL LIKE RUNNING A MARATHON? 00:15:00 Balancing Work Life Module One - Getting Started 00:30:00 Module Two - Benefits of a Healthy Balance 01:00:00 Module Three - Signs of an Imbalance 01:00:00 Module Four - Employer Resources 00:30:00 Module Five - Tips in Time Management 00:30:00 Module Six - Goal Setting 00:30:00 Module Seven - Optional Ways to Work 01:00:00 Module Eight - At Work 01:00:00 Module Nine - At Home 01:00:00 Module Ten - Stress Management 01:00:00 Module Eleven - Working in a Home Office 01:00:00 Module Twelve - Wrapping Up 01:00:00 Level 2 Certificate in Balancing Work-Life- Activities 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine achieving your financial dreams with the help of investment banking. Whether you're an ambitious professional or an aspiring entrepreneur, let the world of investment banking propel you towards your goals. Join us on this transformative journey and unlock a world of opportunities. Enrol today! Learning Outcomes: Understand the fundamentals of investment banking. Identify the structure and functions of investment banking. Apply various valuation methods in investment banking. Analyse leveraged buyout (LBO) transactions. Evaluate the process of initial public offerings (IPOs). Examine mergers and acquisitions in investment banking. Why would you choose Compliance Central: Lifetime access to Investment Banking course materials Full tutor support is available from Monday to Friday with the Investment Banking course Learn Investment Banking skills at your own pace from the comfort of your home Gain a complete understanding of Investment Banking course Accessible, informative Investment Banking learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Investment Banking bundle Study Investment Banking in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Investment Banking Course Improve your chance of gaining in demand skills and better earning potential by completing the Investment Banking Curriculum Breakdown of the Investment Banking Course Module 01: Introduction to Investment Banking Module 02: Structure and Side of Investment Banking Module 03: Valuation Methods in Investment Banking Module 04: Leveraged Buyout (LBO) Module 05: Initial Public Offering (IPO) Module 06: Merger and Acquisition Module 07: Ethics in Investment Banking CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals, graduates, and students Entrepreneurs and business owners Professionals seeking career transition Individuals interested in investment banking operations Those aiming to raise capital through investment banking Students pursuing finance or related degrees Individuals looking to enhance their knowledge of investment banking Those intrigued by the ethical aspects of investment banking Requirements To enrol in this Investment Banking course, all you need is a basic understanding of the English Language and an internet connection. Career path The Investment Banking course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Investment Banking. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

  This training course is designed to help participants acquire the knowledge and skills needed to support an organization in effectively planning, implementing, managing, monitoring, and maintaining a cloud security program based on ISO/IEC 27017 and ISO/IEC 27018. It provides a comprehensive elaboration of cloud computing concepts and principles, cloud computing security risk management, cloud-specific controls, cloud security incident management, and cloud security testing. About This Course   Learning objectives   Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for the implementation and effective management of a cloud security program  Acknowledge the correlation between ISO/IEC 27017, ISO/IEC 27018, and other standards and regulatory frameworks Gain the ability to interpret the guidelines of ISO/IEC 27017 and ISO/IEC 27018 in the specific context of an organization Develop the necessary knowledge and competence to support an organization in effectively planning, implementing, managing, monitoring, and maintaining a cloud security program Acquire the practical knowledge to advise an organization in managing a cloud security program by following best practices Course Agenda   Day 1: Introduction to ISO/IEC 27017 and ISO/IEC 27018 and the initiation of a cloud security program Day 2: Cloud computing security risk management and cloud-specific controls Day 3: Documented information management and cloud security awareness and training Day 4: Cloud security incident management, testing, monitoring, and continual improvement; the examination Additional Information   Certification fees are included in the exam price. An attendance record worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course. In case candidates fail the exam, they can retake it within 12 months of the initial attempt for free. Accreditation Prerequisites   The main requirement for participating in this training course is having a fundamental understanding of ISO/IEC 27017 and ISO/IEC 27018 and a general knowledge of cloud computing concepts. Who Should Attend?   Cloud security and information security professionals seeking to manage a cloud security program Managers or consultants seeking to master cloud security best practices Individuals responsible for maintaining and managing a cloud security program Technical experts seeking to enhance their cloud security knowledge Cloud security expert advisors What's Included?   Delegates will be provided with; Course Slide deck Participant Guide Exam fees Our Guarantee   We are an Accredited Training Provider of IECB. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment   The Certified Lead Cloud Security Manager exam meets the requirements of the National Accreditation Service's Examination and Certification Program (ECP). It covers the following competency domains:   Domain 1: Fundamental principles and concepts of cloud computing Domain 2: Information security policy for cloud computing and documented information management Domain 3: Cloud computing security risk management Domain 4: Cloud-specific controls based on ISO/IEC 27017 and ISO/IEC 27018 and best practices Domain 5: Cloud security awareness, training, roles, and responsibilities Domain 6: Cloud security incident management Domain 7: Cloud security testing, monitoring, and continual improvement   All delegates attending an official training course will be offered the opportunity to sit the associated examination. To pass the examination, a passing score of 70% must be obtained by answering 12 essay type questions covering the scope of the course materials. Successful examination candidates will be issued with a Certificate confirming a passing grade along with the relevant CPD certificate.  Provided by   This course is Accredited by NACS and Administered by the IECB

This is an online course sat at your own pace to introduce you to clinical coaching. As an Abbeydale training practice the cost of this course is including with the annual TP fee. During the course we will go into the concept of training a student, learning methods, tutorial techniques, safeguarding and how to use the Central Skills Log (CSL). The course is open for 2 months. Once completed we can then arrange access to the CSL for one of Abbeydale’s students.

In today’s world, the legal industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of a broad range of marketing activities Our 3-month training programme provides everything you need to become fully qualified in Legal practice & management. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. After completing this programme candidates will be able to showcase that they have the following: Paralegal Practice & Management Training 3 months of remote work experience Job reference Career support This comprehensive training programme has been developed to enhance your CV and boost your job prospects. CPD 480 CPD hours / pointsAccredited by The CPD Certification Service Description What’s IncludedThree months full access to the online courseProfessional certificationGuaranteed work placement (12 weeks )Learn industry-leading skills and stand out from the crowd.Information-packed practical training starting from basics to advanced testing techniques.Best suitable for beginners to advanced level users and who learn faster when demonstrated.Course content designed by considering current trends in the job market.A practical learning experience with live project work and examples.*Terms Apply – Terms of serviceLegal Work ExperienceWe guarantee 12 weeks of legal work experience. These legal programme can equip you with the expertise required to secure law jobs.A few examples of the duties you would be expected to carry out during your legal job placement are;Advising employees on employment law and the employer’s own employment policies and proceduresManage legal documentation and correspondence in strict confidenceWork with solicitors to develop legal arguments, motions and other case filingsCorrespond with solicitors, court and clientsCase planning, development, and managementLegal research, fact gathering and information retrievalOnline Training period: 4-12 Weeks (this can be extended if required*)Assessment: To pass the course learners are required to successfully pass an online MCQ examination.*Terms Apply – Terms of serviceWhen can you start? You must first apply to be selected. The training takes place online. Once you finish your training modules then you can start the remote job placement.Career pathWe understand the importance of work experience, this can often be a deciding factor when applying for legal training jobs, with this in mind we have developed a comprehensive job placement programme that will make you eligible for a wide variety of entry-level legal roles.The legal work experience programme offers candidates law firm work experience and the relevant training required to secure graduate law jobs, graduate paralegal jobs and legal assistant jobs.Candidates who have completed this programme have secured jobs in the following roles;Legal Secretary – Salary £19,000Legal Assistant- Salary £21,000Assistant Paralegal – Salary £24,000Paralegal – Salary £27,064Solicitor – Salary £47,000 Who is this course for? Who is it for?Part qualified paralegals and newly qualified law studentsGraduates with no or little legal work experienceStudents currently studying or intending to study law or want to refresh their knowledgeCandidates working in legal assistant jobs who want career progressionIndividuals who are working in legal jobs but want to gain further knowledgeCandidates who want to open a firm Requirements There are no formal entry requirements for this course. We also expect the candidates to have basic knowledge of the law. Career path Kick start your entry-level career as a paralegal. Legal Secretary – Salary £19,000 Legal Assistant- Salary £21,000 Assistant Paralegal – Salary £24,000 Paralegal – Salary £27,064 Solicitor – Salary £47,000

***Level 5 Personal Development Course*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Level 5 Personal Development Course and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Level 5 Personal Development Course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Level 5 Personal Development Course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Level 5 Personal Development Course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the Level 5 Personal Development course ] ***Level 5 Personal Development Course*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Level 5 Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Personal Development Course This course is suitable for anyone who is dedicated to their professional development. This Level 5 Personal Development Course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Level 5 Personal Development Course There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Level 5 Personal Development Course This course could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included