43923 Learning courses in Belfast delivered Online

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Dive into the intricate world of data and uncover its mysteries with our 'Introduction to Data Analysis at QLS Level 3' course. As the adage goes, 'In God we trust, all others bring data'. This comprehensive course is tailored to make you fluent in the language of numbers and patterns. From understanding the voice of the process to exploring tools for data interpretation and mastering chart varieties like Pareto and Histogram, this curriculum is a bridge between raw data and actionable insights. Learning Outcomes Gain a foundational understanding of process management and its principles. Develop proficiency in using various analytical tools and charts. Understand and interpret data variations for actionable insights. Master techniques for presenting performance data efficiently. Learn strategies to address data variations and drive improvement. Why choose this Introduction to Data Analysis at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Introduction to Data Analysis at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Introduction to Data Analysis at QLS Level 3 course for? Aspiring data analysts looking for a foundational course. Managers keen on using data to enhance business processes. Professionals aiming to integrate data-driven decision-making in their roles. Teams looking to streamline operations through data. Students considering a future in data analysis or related fields. Career path Data Analyst: £25,000 - £40,000 Business Intelligence Analyst: £30,000 - £50,000 Process Manager: £35,000 - £55,000 Performance Data Presenter: £28,000 - £45,000 Quality Control Specialist: £27,000 - £43,000 Operational Improvement Manager: £38,000 - £60,000 Prerequisites This Introduction to Data Analysis at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Data Analysis at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Introduction to Data Analysis Module 01: Introduction 00:02:00 Module 02: Agenda and Principles of Process Management 00:06:00 Module 03: The Voice of the Process 00:05:00 Module 04: Working as One Team for Improvement 00:04:00 Module 05: Exercise: The Voice of the Customer 00:03:00 Module 06: Tools for Data Analysis 00:07:00 Module 07: The Pareto Chart 00:03:00 Module 08: The Histogram 00:03:00 Module 09: The Run Chart 00:04:00 Module 10: Exercise: Presenting Performance Data 00:05:00 Module 11: Understanding Variation 00:06:00 Module 12: The Control Chart 00:06:00 Module 13: Control Chart Example 00:04:00 Module 14: Control Chart Special Cases 00:06:00 Module 15: Interpreting the Control Chart 00:10:00 Module 16: Control Chart Exercise 00:07:00 Module 17: Strategies to Deal with Variation 00:06:00 Module 18: Using Data to Drive Improvement 00:14:00 Module 19: A Structure for Performance Measurement 00:06:00 Module 20: Data Analysis Exercise 00:06:00 Module 21: Course Project 00:03:00 Module 22: Test your Understanding 00:17:00 Additional Resources Resources - Introduction to Data Analysis 00:00:00 Mock Exam Mock Exam - Introduction to Data Analysis at QLS Level 3 00:20:00 Final Exam Final Exam - Introduction to Data Analysis at QLS Level 3 00:20:00 Assignment Assignment - Introduction to Data Analysis at QLS Level 3 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Resourcing and Managing Talent Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Resourcing and Managing Talent Course Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Resourcing and Managing Talent Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Resourcing and Managing Talent Course Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Resourcing and Managing Talent Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Resourcing and Managing Talent Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Resourcing and Managing Talent Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Resourcing and Managing Talent Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Resourcing and Managing Talent Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Resourcing and Managing Talent Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01. Introduction to Resourcing and Talent Management Introduction to Resourcing and Talent Management 00:29:00 Module 02. Resourcing and Talent Planning Resourcing and Talent Planning 00:11:00 Module 03. Talent Management and The Role of Recruiting Talent Management and The Role of Recruiting 00:12:00 Module 04. Coaching, Training and Development Coaching, Training and Development 00:23:00 Module 05. Performance Management Performance Management 00:17:00 Module 06. Benefits of Talent Management Benefits of Talent Management 00:23:00 Module 07. Planning Human Resources Planning Human Resources 00:22:00 Module 08. Job Analysis and Design Job Analysis and Design 00:12:00 Module 09. Employer Branding Employer Branding 00:27:00 Module 10. Improvement Opportunities of Talent Management System Improvement Opportunities of Talent Management System 00:22:00 Assignment Assignment - Resourcing and Managing Talent Course 00:00:00

About this Virtual Instructor Led Training (VILT)  This 2-half-day Virtual Instructor Led Training (VILT) course will discuss the chemical aspects of the water-steam cycle in a power plant. The VILT course will examine the different types of chemicals used in boilers, potential issues in a water-steam cycle as well as aspects of monitoring and specifications regarding target values and alarm levels. Participants will also be equipped on what to do or key action steps to take in the event of chemistry-related incidents. This course is delivered in partnership with ENGIE Laborelec. Training Objectives The VILT course will cover the following: Detailed aspects of chemistry in a water steam cycle, including types of chemicals used in boilers depending on the treatment and type of boiler Potential issues in a water-steam cycle such as corrosion and deposition Monitoring & analytical programmes and knowledge of specifications for the water steam cycle (normal values targets - alarm levels) Chemistry aspects during transition periods: start-up, shutdown and preservation Actions to be taken in the event of an alarm Examples of incidents or deviations compared to normal chemistry Target Audience The VILT course is intended for: Power plant chemists Plant operation or maintenance engineers Consultants and technical project managers Boiler engineers Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader is a chemistry consultant in the energy sector. He works with operators of power plants and industrial facilities. He is active in water-steam cycle chemistry, where he provides support to increase chemistry maturity through audits, trainings or development of key performance indicators. His role also includes operational assistance in the field of chemical cleaning and troubleshooting. More recently, he expanded his field of competence towards electrical storage. In this regard, he specializes in electrochemistry and is in charge of different tests on batteries and their components within the ENGIE Batteries Lab. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Designated Safeguarding Lead Training As the Safeguarding Lead, you are the first point of contact for staff members, families, and anyone who has access to your organisation; therefore, you must have a thorough understanding of child protection procedures. This exclusive Safeguarding Lead Training Course will teach you more about the role and will assist you in better understanding the safeguarding process. The Safeguarding course uses a combination of written text and interactive exercises to help you review and develop your organisation's child protection procedures and ensure that all staff members understand their roles in safeguarding children. Why Choose Designated Safeguarding Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Family Support Worker Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Safeguarding course. Free Course Course 01: Level 4 Childcare and Development Course 02: Level 3 Dyslexia Awareness Designated Safeguarding Lead Training Online Learning Outcomes After completing this Designated Safeguarding course, the learner will be able to: Understand the fundamentals of safeguarding. Understand safeguarding structure and guidance. Know how to recognise abuse and how to respond to disclosures. Know the responses under the safeguarding structure. know how to resolve disagreements. Understand the principles of confidentiality. Understand the importance of Record-Keeping. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Designated Safeguarding course. Designated Safeguarding Lead Training 1:04:00 1: Designated Safeguarding Lead Training 1:04:00 PDF Who is this course for? Designated Safeguarding Lead Training This Designated Safeguarding Lead Training Course is ideal for anyone Requirements Designated Safeguarding Lead Training There are no specific requirements for this Designated Safeguarding course because it does not require any advanced knowledge or skills. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Employee onboarding is the process of integrating new hires into the organisation and helping them become productive and satisfied members of the team. It is a crucial step in ensuring the success and retention of new talent, as well as enhancing the organisational performance and reputation. However, employee onboarding is not a one-time event, but a continuous and ongoing process that requires careful planning, execution, and evaluation.  In this course, you will learn how to design and implement an effective and engaging employee onboarding programme that covers all the essential aspects of the process, such as preparation, checklist, programme, expectations, feedback, and follow-up. You will also learn how to tailor your onboarding programme to suit the needs and preferences of different types of employees, such as remote workers, diverse workers, or high-potential workers. By the end of this course, you will be able to create an employee onboarding programme that fosters a positive and lasting impression on your new hires and enhances their performance, satisfaction, and loyalty.

Getting Started The main aim of the OTHM Level 7 Diploma in Data Science is to enhance the knowledge and skills required to extract business-oriented insights from data. This involves comprehending how value and information circulate in a business and utilising this knowledge to recognise potential business prospects.The main aim of the OTHM Level 7 Diploma in Data Science is to enhance the knowledge and skills required to extract business-oriented insights from data. This involves comprehending how value and information circulate in a business and utilising this knowledge to recognise potential business prospects. Key Benefits This qualification will bring you many vital benefits, such as; Learners can gain the essential subject knowledge needed to progress successfully into further study or the world of work. Refreshed content that is closely aligned with employer and higher education needs Develop a comprehensive knowledge of classical data analytics, including statistical inference, predictive modelling, time series analysis and data reduction. Become familiar with and use the tools and techniques used in data visualisation. Assessments that consider cognitive skills along with affective and applied skills Key Highlights Do you wish to be a Data Scientist? Then, The OTHM Level 7 Diploma in Data Science program offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 7 Diploma in Data Science can open many career pathways including, but not limited to: Data scientist- Est. Salary £59,680 Data Analyst- Est. Salary £42,984 Business Analyst-Est. Salary £54,413   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Data Science Foundations Reference No : Unit 1 - F/650/5562 Credit : 20 || TQT : 200 Hours This unit introduces various data science concepts, including data administration, governance, and big data sources. UNIT2- Probability and Statistics for Data Analysis Reference No : Unit 2 - H/650/5563 Credit : 20 || TQT : 200 Hours The objective of this unit is to offer a comprehensive introduction to the fundamental principles of probability and statistics, starting from the basics. It will cover a wide spectrum of data analysis procedures and methodologies. UNIT3- Advanced Predictive Modeling Reference No : Unit 3 - J/650/5564 Credit : 20 || TQT : 200 Hours You will become acquainted with key predictive modelling methods and their underlying foundational principles in this unit. UNIT4- Data Analysis and Visualisation Reference No : Unit 4 - K/650/5565 Credit : 20 || TQT : 200 Hours This unit serves as a crucial foundation for grasping the core concepts of the data analysis process, encompassing data collection, data cleansing, data analysis, and the effective communication of insights through visualisations and dashboard tools. UNIT5- Data Mining Machine Learning and Artificial Intelligence Reference No : Unit 5 - J/650/5573 Credit : 20 || TQT : 200 Hours The primary aim of this unit is to provide an introduction to the scientific principles underpinning machine intelligence and to explore the philosophical discourse surrounding the endeavour to simulate human intelligence for addressing real-world challenges. UNIT6- Advanced Computing Research Methods Reference No : Unit 6 - L/650/5566 Credit : 20 || TQT : 200 Hours This unit aims to enhance learners' skills in preparing for diverse forms of academic computing research by guiding them through creating and designing a research proposal. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

5 in 1 Governance, Risk and Compliance (GRC) Training Bundle Did you know? The average cost of a data breach in the UK is £3.1 million. That's a lot of money to lose! Our Governance, Risk and Compliance (GRC) Training can help you protect your organisation from costly data breaches and other risks. According to a recent survey by the UK Institute of Directors, 80% of directors believe that GRC is essential for the success of their organisation. However, only 30% of directors believe that their organisation has an effective GRC program in place. Elevate your expertise in Governance, Risk, and Compliance (GRC) with our comprehensive bundle designed to empower professionals in navigating the intricate landscape of corporate risk. This Governance, Risk and Compliance (GRC) Training Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Corporate Risk And Crisis Management Course 02: Corporate Governance & Risk Management Course 03: Compliance Management Level 5 Diploma Course 04: Risk Assessment Course 05: Decision Making in High-Stress Situations Learning Outcomes of Governance, Risk and Compliance (GRC) Training Identify, assess and manage corporate risks Develop and implement an effective risk management framework Develop and implement a compliance management program Conduct risk assessments and develop mitigation strategies Make effective decisions in high-stress situations Why Choose Our Governance, Risk and Compliance (GRC) Training Course? FREE Governance, Risk and Compliance (GRC) Training certificate accredited Get a free student ID card with Governance, Risk and Compliance (GRC) Training Training Get instant access to this Governance, Risk and Compliance (GRC) Training course. Learn Governance, Risk and Compliance (GRC) Training from anywhere in the world The Governance, Risk and Compliance (GRC) Training is affordable and simple to understand The Governance, Risk and Compliance (GRC) Training is an entirely online, interactive lesson with voiceover audio Lifetime access to the Governance, Risk and Compliance (GRC) Training course materials The Governance, Risk and Compliance (GRC) Training comes with 24/7 tutor support So enrol now in this Governance, Risk and Compliance (GRC) Training Today to advance your career! Start your learning journey straightaway! This Governance, Risk and Compliance (GRC) Training's curriculum has been designed by Governance, Risk and Compliance (GRC) Training experts with years of Governance, Risk and Compliance (GRC) Training experience behind them. The Governance, Risk and Compliance (GRC) Training course is extremely dynamic and well-paced to help you understand Governance, Risk and Compliance (GRC) Training with ease. You'll discover how to master the Governance, Risk and Compliance (GRC) Training skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Governance, Risk and Compliance (GRC) Training bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Governance, Risk and Compliance (GRC) Training bundle is suitable for everyone. Professionals seeking GRC mastery. Compliance officers and managers. Risk analysts and strategists. Requirements You will not need any prior background or expertise. Career path This Governance, Risk and Compliance (GRC) Training bundle will allow you to kickstart or take your career to the next stage in the related sector such as: GRC Specialist roles. Compliance Management. Crisis Management. Risk Assessment Analyst. Governance Strategist. Certificates CPD Certified PDF certificate Digital certificate - Included CPD Certified Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

Duration 2 Days 12 CPD hours This course is intended for Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business. Overview Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. An Influence Baseline Enabling Collaboration Facilitating Constructive Dialogue 2. Elements of Influence Focusing on the Outcome Seeing Influence as a Mental Equation Differentiating Influence from Manipulation 3. Power and Persuasion Developing and Using Power Sources Developing the Art of Persuasion Appealing to Integrity, Emotions, and Intellect Building Five Types of Trust Applying Five Principles of Influence 4. A Network of Influence Building a Purposeful Network Strategic Reputation Management Protecting Your Credibility 5. Applying Influence Strategies Adapting the Approach Identifying Thinking Differences Applying Strategies to Styles 6. Working With Resistance Encountering and Addressing Resistance Building Collaboration through Quality Dialogue Getting Results through Persistence and Persuasion Additional course details: Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Dyslexia: Dyslexia Course Online Dyslexia: Dyslexia Course is a common learning difficulty, and dyslexic learners struggle to process words into meaningful information, but this does not mean that it is an obstacle to being skilled and achieving educational success. With approximately 10% of the UK population suffering from Dyslexia: Dyslexia Course, you will likely be assisting dyslexic students. Through this Dyslexia: Dyslexia Course, you will learn about the different types of dyslexia: dyslexia and learning disorders and how to diagnose their symptoms. In addition, you will learn cognitive approaches to treating and coping with dyslexia: dyslexia. You will also learn about dyslexia: dyslexia laws and regulations and how they are applied in the school setting. Learning Outcomes After completing the Dyslexia: Dyslexia Course, the learner will be able to: Understand dyslexia and other common learning disabilities. Demonstrate a comprehensive understanding of dyslexia in school-aged children, including forms, signs, and treatment processes. Recognize the different forms of dyslexia in children of school age. Describe expert-developed cognitive approaches to coping with dyslexia. Help dyslexic children succeed in school. Examine the dyslexia laws and rules, as well as how they are applied in the classroom. Why choose this Dyslexia: Dyslexia Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Dyslexia: Dyslexia Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Dyslexia: Dyslexia Course. Main Course: Dyslexia Awareness Course Free Courses included with Dyslexia: Dyslexia course. Course 01: ADHD Awareness Course Special Offers of this Dyslexia: Dyslexia Course: This Dyslexia: Dyslexia Course includes a FREE PDF Certificate. Lifetime access to this Dyslexia: Dyslexia Course Instant access to this Dyslexia: Dyslexia Course 24/7 Support Available to this Dyslexia: Dyslexia Course [ Note: Free PDF certificate as soon as completing the Dyslexia: Dyslexia course] Dyslexia: Dyslexia Course Online This comprehensive Dyslexia: Dyslexia Course covers the fundamentals of dyslexia and provides you with all the skills you need to succeed in this sector. This Dyslexia: Dyslexia Course includes a step-by-step guide and interactive audio-visual materials to make the learning process simple and enjoyable for you. Enrol in our Dyslexia: Dyslexia Course today to learn how to effectively support students with dyslexia: dyslexia. Course Curriculum of Dyslexia: Dyslexia Course Module 01: An Overview of Dyslexia Module 02: Learning Difficulties Due to Dyslexia Module 03: Impact of Dyslexia in the Educational Setting Module 04: Helping Adults with Dyslexia Module 05: Dyslexia in the Workplace Module 06: Approaches in Dyslexia Module 07: Dyslexia Strengths and Rewards Module 08: Assessment and Evaluation of Dyslexia Module 09: Dyslexia Friendly Learning Environment Module 10: Relevant Laws for Dyslexia Who is this course for? Dyslexia: Dyslexia Course Online This Dyslexia: Dyslexia Course is ideal for anyone who wants to learn more about dyslexia: dyslexia and pursue a career in the following fields: Teachers Teaching Assistants Child Minders Psychologists Requirements Dyslexia: Dyslexia Course Online To enrol in this Dyslexia: Dyslexia Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Dyslexia: Dyslexia Course. Be energetic and self-motivated to complete our Dyslexia: Dyslexia Course. Basic computer Skill is required to complete our Dyslexia: Dyslexia Course. If you want to enrol in our Dyslexia: Dyslexia Course, you must be at least 15 years old. Career path Dyslexia: Dyslexia Course Online Opportunities in this Dyslexia: Dyslexia Course field include: Primary School Teacher High School Teacher Teaching Assistant SEN Teacher