39904 Learning courses delivered On Demand

Embark on a career in Construction Management with this comprehensive course. From site organization to safety management, gain vital skills in materials, equipment, and cost management. Stay ahead with insights into future trends in the construction industry.

Learn the basics of makeup artistry and build a solid foundation in sanitation, contouring, eye makeup, and special effects. You will get to know about the latest tools, learn about color theory, and gain skills that translate directly into creating bridal, brow, and lip makeup. Enhance your professional portfolio and show your talent to the world!

Negotiation skills course will help you to become a better negotiator in your home, workplace and organisation.

Explore the dynamic world of Organisational Planning & Ethics through our comprehensive course. It is designed for those aiming to make a big impact in the modern business world.

Embark on an enlightening journey through the world of International Marketing and Global Supply Chain Management with our engaging online course.

Unlock your potential to become a vital asset in online emergency care.

Join us on this journey as we uncover secrets to success. Learn to create positive and productive environments in restaurants and hotels. Don't miss out – embark on this adventure with us. Unlock the potential of this thriving industry!

Equip yourself for success as a new manager with our comprehensive “New Manager” course, covering essential leadership, communication, team building, and legal compliance skills. Gain the confidence and competence to lead effectively in today’s dynamic workplace.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Hotel Management, E-Hospitality, Food and Beverage Management Diploma Elevate your career with comprehensive training in Hotel Management, E-Hospitality, and Food and Beverage Management. Our Hotel Management Diploma course offers a 360-degree view of modern Hotel Management essentials. Learning Outcomes: Assess recruitment strategies in Hotel Management. Formulate training plans in Hotel Management. Enhance front desk functions in Hotel Management. Oversee housekeeping protocols under Hotel Management. Implement travel and tourism marketing in Hotel Management. Utilize e-hospitality technology in Hotel Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Hotel Management, E-Hospitality, Food and Beverage Management Diploma: Selection & Recruitment in Hotel Management: Identify and execute recruitment methodologies uniquely tailored for Hotel Management. Development and Training Strategies in Hotel Management: Foster workforce capabilities through targeted training approaches in Hotel Management. Mastering Front Desk Efficiency in Hotel Management: Maximize customer satisfaction by optimizing front desk operations in Hotel Management. Management of Housekeeping: Ensure a superior guest experience by mastering housekeeping management in a Hotel Management setting. Travel & Tourism Marketing in Hotel Management: Deploy effective marketing campaigns aimed at boosting tourism, leveraging Hotel Management tools. E-Hospitality Tech in Hotel Management: Adapt to the digital age by integrating e-hospitality solutions into your Hotel Management practices.