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Overview of Observation Skills for Carers Join our Observation Skills for Carers course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Observation Skills for Carers course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Observation Skills for Carers course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Observation Skills for Carers Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Observation Skills for Carers. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Observation Skills for Carers course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Observation Skills for Carers is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Observation Skills for Carers course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Observation Skills for Carers Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Course Overview Discover how to find a healthy work-life balance and cope successfully with stressful situations by using Mindfulness at Work. Stress management is now critical to good productivity in the workplace, with the quality of operations and the well-being of staff dependent on it. This course will help you utilise the principles of mindfulness in everyday activities, contributing to a safe and positive environment at all times. This very practical Mindfulness tutorial will guide you through all positive habits, values, and behaviours that are conducive to both outcomes and personal health. A comprehensive learning curve is provided, from waking up tips to relaxation exercises. This coaching provides the perfect education for those serious about maintaining quality and mental positivity. Enrol now and learn to work smarter but not harder. This best selling Mindfulness at Work has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Mindfulness at Work is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Mindfulness at Work is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Mindfulness at Work is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Mindfulness at Work, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Mindfulness at Work will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Mindfulness at Work to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

About Course The human body is a masterpiece of engineering and a work of art. Biomedical Engineers form the vanguard of new approaches to understand disease progression rationally and develop new diagnostic and therapeutic strategies to keep humans safe and healthy. Biomedical engineering is a rapidly growing field that offers exciting opportunities for students and professionals alike. Biomedical engineers are involved in the development of new and innovative medical devices, systems, and therapies. They also play a vital role in the research and development of new drugs and treatments. This course will provide you with the fundamental engineering principles and knowledge that are essential for a successful career in biomedical engineering. You will learn about the different types of biomedical engineering, including bioinstrumentation, biosignal processing, biomedical imaging systems, and biomechanics. You will also have the opportunity to gain hands-on experience with biomedical devices and systems. Why You Should Take This Course Learn the fundamental engineering principles and knowledge that are essential for a successful career in biomedical engineering. Gain hands-on experience with biomedical devices and systems. Prepare for a variety of careers in biomedical engineering, such as research, development, design, manufacturing, and sales. Gain the skills and knowledge necessary to develop and commercialize new biomedical products and technologies. Learn how to apply engineering principles to solve real-world biomedical problems. Have the opportunity to collaborate with other students and faculty on cutting-edge research projects. Develop the critical thinking and problem-solving skills that are essential for success in any field. Enroll today and start your journey to becoming a biomedical engineer! Become a part of the vanguard of new approaches to understand disease progression rationally and develop new diagnostic and therapeutic strategies to keep humans safe and healthy. What Will You Learn? Define biomedical engineering and explain its importance in the field of healthcare. Identify the different types of biomedical engineers and their roles. Apply engineering principles to solve real-world biomedical problems. Apply biomechanics principles to the study of the human body and the design of medical devices and implants. Communicate effectively with other biomedical engineers, healthcare professionals, and the public about biomedical engineering research and advancements. Course Content Introduction to Biomedical Engineering Introduction to Biomedical Engineering Introduction to Physiology Introduction to Physiology Bioinstrumentation Bioinstrumentation Biosignal Processing Biosignal Processing Biomedical Imaging Systems Biomedical Imaging Systems Biomechanics Biomechanics A course by Xpert Learning RequirementsBasic understanding of Biology Audience Students in the fields of engineering, science, and medicine Healthcare professionals Audience Students in the fields of engineering, science, and medicine Healthcare professionals

A comprehensive overview of wedding photography will be provided in this course.

About Course Create a safe workspace by increasing and respecting Diversity Equity and Inclusion at Workplace with this online DEI course. In today's global business environment, organizations striving for diversity equity and inclusion at workplace are achieving intended results. They provide proof that diversity, equity, and inclusion are much more than a legal or moral requirement. They're also a competitive advantage. This DEI course outlines the role of corporate policy in promoting cultural, racial, gender or any other differences based on identity in the workforce. Enroll to learn how to participate in constructive conversations on diversity and frame meaningful DEI strategies. Imagine that you work as part of a team with colleagues from different cultural backgrounds. How can your team quickly and seamlessly embrace diversity to boost productivity and have a positive experience? What is meant by 'diversity, equity and inclusion'? This course begins by introducing these interlinked values, commonly referred to as 'DEI'. We show you how to stage engaging and interactive training sessions that help employees to overcome any conflict or issues arising out of differences in culture, beliefs, socio-economic backgrounds, orientation or ideologies.DEI: Not Just a Buzzword, a Blueprint for a Better Workplace This course delivers valuable insights for any professional eager to build a more inclusive environment. However, it truly shines for those in leadership roles like managers and business owners. As the shapers of organizational culture, they'll find the content instrumental in championing DEI values within their teams. What are some examples of biases and stereotypes? This DEI course provides case studies and explains how to overcome prejudice in the workplace. We lay out the components of an inclusive workplace to show you how to establish trust and safety for everyone in your organization. Do you seek to initiate grassroots diversity and inclusion movement at your organization? Or maybe you're simply searching for effective strategies for commencing such initiatives. Whatever your goals, our course can help you to initiate a successful start. How does leadership help diversity? This course discusses the role that managers and leaders can play in championing diversity and inclusion. Our exercises are crafted to cultivate empathy and compassion, enabling you to connect with colleagues on a deeper level. Accordingly, you'll foster self-awareness among your team, encouraging thoughtful reflection and personal growth. While valuable for any professional, this course shines brightest for managers and business owners. As leaders tasked with shaping organizational culture, they will find the content instrumental in championing DEI values within their teams. This DEI sensitivity course provides exercises and techniques you can use to manage conflict and keep your workplace free of identity-related prejudice. Sign up to gain important contemporary skills you can use in any workplace. What Will You Learn? Distinguish between diversity and inclusion and how equity fits into your diversity and inclusion goals Identify the components of an inclusive workplace Discuss the importance of diversity, equity and inclusion in the workplace Analyze issues critical to of diversity, equity and inclusion Discuss various biases and stereotypes that affect workplace productivity Describe the role of leadership in cultivating and supporting a more diverse and inclusive organization Explain how to create a more diverse and inclusive workplace Course Content Introduction to Diversity, Equity, and Inclusion at Work Introduction Diversity, Equity, and Inclusion at Work Diversity, Equity, and Inclusion Diversity, Equity, and Inclusion Understanding Bias and Stereotypes Understanding Bias and Stereotypes Part 1 Understanding Bias and Stereotypes Part 2 Understanding Bias and Stereotypes Part 3 Creating a Safe and Inclusive Workplace Part 1 Part 2 The Role of Leadership in DEI The Role of Leadership in DEI part 1 The Role of Leadership in DEI part 2 DEI Exercises for Workplace Exercise 1 Exercise 2 Exercise 3 Exercise 4 Conclusion and Next Steps Conclusion and Next Steps A course by Xpert Learning Audience Individual contributors and managers interested in getting diversity initiatives started in their organization Executives responsible for strategic culture efforts Team managers and supervisors Anyone interested in creating an inclusive and supportive culture that promotes equal opportunities and treatment of employees

Learn Sage Payroll Management for UK VAT, Tax & Company Filling.

Overview This AutoCAD Programming using VB.NET course will unlock your full potential and will show you how to excel in a career in AutoCAD Programming using VB.NET. So upskill now and reach your full potential. Everything you need to get started in AutoCAD Programming using VB.NET is available in this course. Learning and progressing are the hallmarks of personal development. This AutoCAD Programming using VB.NET will quickly teach you the must-have skills needed to start in the relevant industry. In This AutoCAD Programming using VB.NET Course, You Will: Learn strategies to boost your workplace efficiency. Hone your AutoCAD Programming using VB.NET skills to help you advance your career. Acquire a comprehensive understanding of various AutoCAD Programming using VB.NET topics and tips from industry experts. Learn in-demand AutoCAD Programming using VB.NET skills that are in high demand among UK employers, which will help you to kickstart your career. This AutoCAD Programming using VB.NET course covers everything you must know to stand against the tough competition in the AutoCAD Programming using VB.NET field.  The future is truly yours to seize with this AutoCAD Programming using VB.NET. Enrol today and complete the course to achieve a AutoCAD Programming using VB.NET certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the AutoCAD Programming using VB.NET course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the AutoCAD Programming using VB.NET course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the AutoCAD Programming using VB.NET course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This AutoCAD Programming using VB.NET is suitable for anyone aspiring to start a career in AutoCAD Programming using VB.NET; even if you are new to this and have no prior knowledge on AutoCAD Programming using VB.NET, this course is going to be very easy for you to understand.  And if you are already working in the AutoCAD Programming using VB.NET field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this AutoCAD Programming using VB.NET course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This AutoCAD Programming using VB.NET course has no prerequisite.  You don't need any educational qualification or experience to enrol in the AutoCAD Programming using VB.NET course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online AutoCAD Programming using VB.NET course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Unit 01: Introduction Module 01: Course Outline 00:03:00 Module 02: Introduction 00:05:00 Module 03: Who is this course for? 00:04:00 Module 04: Tools Needed for this Course 00:01:00 Unit 02: What will you learn from this Course? Module 01: What will you learn from this Course - Overview 00:06:00 Unit 03: Windows Form and Controls Module 01: Windows Form and Controls - Overview 00:04:00 Module 02: ControlsDemo Project - Overview 00:03:00 Module 03: ControlsDemo Project - Creating the Project 00:04:00 Module 04: Controls Demo Project - Designing the Form 00:19:00 Module 05: ControlsDemo Project - Creating the Utility Class 00:10:00 Module 06: ControlsDemo Project - Coding the Combobox Control 00:15:00 Module 07: ControlsDemo Project - Coding the Textbox Control 00:10:00 Module 08: ControlsDemo Project - Coding the Radiobutton Control 00:08:00 Module 09: ControlsDemo Project - Coding the Checkbox Control 00:17:00 Unit 04: Developing Projects Module 01: Draw Rectangle Project - Overview 00:03:00 Module 02: Creating the DrawRectangle Project 00:04:00 Module 03: DrawRectangle Project - Creating the Utility Class 00:20:00 Module 04: DrawRectangle Project - Designing the Form 00:15:00 Module 05: DrawRectangle Project - Coding the User Interface Part 1 00:24:00 Module 06: DrawRectangle Project - Coding the User Interface Part 2 00:18:00 Module 07: DrawRectangle Project - Running the Program 00:06:00 Module 08: Automate Update Layer Project - Overview 00:02:00 Module 09: Creating the AutomateUpdateLayer Project 00:03:00 Module 10: Automate Update Layer Project - Creating the Utility Class 00:17:00 Module 11: AutomateUpdateLayer Project - Designing the User Interface 00:07:00 Module 12: AutomateUpdateLayer Project - Coding the Form 00:18:00 Module 13: AutomateUpdateLayer Project - Running the Program 00:07:00 Module 14: Automatic Block Extractor Project - Overview 00:03:00 Module 15: AutomaticBlockExtractor Project - Creating the Project 00:03:00 Module 16: AutomaticBlockExtractor Project - Creating the User Interface 00:09:00 Module 17: AutomaticBlockExtractor Project - Coding the Form 00:27:00 Module 18: AutomaticBlockExtractor Project - Creating the Utility Class 00:27:00 Module 19: AutomaticBlockExtractor Project - Running the Program 00:10:00 Module 20: AutomateUpdateTextStyles Project - Overview 00:03:00 Module 21: AutomateUpdateTextStyle Project - Creating the Project 00:02:00 Module 22: AutomateUpdateTextStyle Project - Creating the User Interface 00:09:00 Module 23: AutomateUpdateTextStyle Project - Coding the Form 00:20:00 Module 24: AutomateUpdateTextStyle Project - Coding the Utility Class 00:16:00 Module 25: AutomateUpdateTextStyle Project - Running the Program 00:08:00 Module 26: Multiple Plot DWG to PDF Project - Overview 00:03:00 Module 27: MultiplePlotDWGtoPDF Project - Creating the Project 00:04:00 Module 28: MultiplePlotDWGtoPDF Project - Creating the User Interface 00:09:00 Module 29: MultiplePlotDWGtoPDF Project - Coding the Form 00:20:00 Module 30: MultiplePlotDWGtoPDF Project - Creating the Utility Class 00:30:00 Module 31: MultiplePlotDWGtoPDF Project - Running the Program 00:13:00 Module 32: Multiple Object Extractor Project - Overview 00:03:00 Module 33: MultipleObjectExtractor Project - Creating the Project 00:02:00 Module 34: MultipleObjectExtractor Project - Creating the User Interface 00:15:00 Module 35: MultipleObjectExtractor Project - Coding the Form Load Event 00:05:00 Module 36: MultipleObjectExtractor Project - Coding the Browse Buttons 00:10:00 Module 37: MultipleObjectExtractor Project - Coding the Extract Button 00:20:00 Module 38: MultipleObjectExtractor Project - Coding the ProcessDrawing Method 00:09:00 Module 39: MultipleObjectExtractor Project - Coding the ProcessObjectExtraction Method 00:11:00 Module 40: MultipleObjectExtractor Project - Coding the ExtractLine Method 00:09:00 Module 41: MultipleObjectExtractor Project - Coding the ExtractCircle Method 00:03:00 Module 42: MultipleObjectExtractor Project - Coding the ExtractPolyline Method 00:09:00 Module 43: MultipleObjectExtractor Project - Coding the ExtractMText Method 00:05:00 Module 44: MultipleObjectExtractor Project - Coding the ExtractBlock Method 00:05:00 Module 45: MultipleObjectExtractor Project - Running the Program 00:15:00 Unit 05: Conclusion Module 01: Conclusion 00:01:00

Learn to make your raw images more beautiful and appealing with a few simple tricks and easy to follow instructions! This photo editing course aims at providing you with a complete guideline to edit photos in Adobe Lightroom Classic CC and Adobe Lightroom CC. With this course, you will discover engaging lessons that incorporate Adobe Lightroom Classic CC, Adobe Lightroom CC, and Adobe Lightroom CC on a smartphone. Each and every topic of this course is presented in an easy to grasp manner. You will also develop your skills by learning a range of Photoshop techniques such as adjustment and white balance, vibrant and colour strength and many more. On completion, you will be able to manipulate images according to the need and create eye-catching photographs for branding and marketing. Work with this popular program to its full potential, whether you are using Lightroom Classic CC, Lightroom CC or Lightroom on the smartphone! Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal for people who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary Entry Requirement for this photo editing course: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module: 01 0 Lightroom Course Promo 00:02:00 0.1 Promo for Lightroom CC Course 00:02:00 0.1 Promo Video Lightroom Classic CC Course 00:02:00 1.1 Course Introduction 00:03:00 1.1 Into Video 00:02:00 1.1 Intro Video V2 00:04:00 Module: 02 2.1 Importing 00:08:00 2.2 Organizing with Collections 00:07:00 2.4 Face Tagging 00:03:00 Module: 03 3.1 Enhancing Eyes 00:06:00 3.1 Crop and Rotate in Lightroom Classic CC 00:05:00 3.2 Whitening Teeth 00:03:00 3.2 Crop and Straighten 00:11:00 3.3 Exposure in Lightroom Classic CC 00:06:00 3.3 Smoothing Skin 00:02:00 3.4 Color and Saturation in Lightroom Classic CC 00:09:00 3.4 Removing Wrinkles 00:07:00 3.5 Enhancing Lips & Changing Lip Color 00:04:00 3.5 Presence Clarity and Saturation Jon 00:05:00 3.5 Sharpening and Noise Reduction in Lightroom Classic CC 00:07:00 3.6 Cheek Enhancements and Face Contouring 00:05:00 3.6 Tone Curve 00:07:00 3.6 Vignettes, Grain and Dehaze in Lightroom Classic CC 00:06:00 3.7 Exporting in Lightroom Classic CC 00:10:00 3.7 full portrait editing techniques 00:11:00 3.7 HSL 00:07:00 3.8 Lens Corrections in Lightroom Classic CC 00:05:00 3.9 Split Tone in Lightroom Classic CC 00:05:00 3.10 Removing Blemishes with the Heal and Clone Tools in Lightroom Classic CC 00:08:00 3.11 Graduated, Radial and Brush Adjustments in Lightroom Classic CC 00:10:00 3.12 Adjustment Brush Presets in Lightroom Classic CC 00:03:00 3.12 Calibrate Your Camera Profile 00:08:00 3.13 Range Masks in Lightroom Classic CC 00:05:00 3.13 Range Masks in Lightroom Classic CC 00:05:00 Module: 04 4.1 Full Edit - Car 00:15:00 4.1 The Adjustment Brush 00:04:00 4.1 Using, Creating, and Importing Presets 00:05:00 4.2 Color Profiles 00:04:00 4.2 Full Edit - Starry Sky 00:10:00 4.2 Radial Filter 00:03:00 4.3 Full Edit - Woman and Dog 00:15:00 4.3 Graduated Filter 00:05:00 4.3 Speed Up Your Editing Workflow 00:04:00 4.4 Full Edit - Snowy Landscape 00:11:00 4.4 Panorama 00:04:00 4.4 Spot Healing Brush 00:05:00 4.5 Full Edit - Icy River 00:12:00 4.5 HDR 00:03:00 4.6 Automatically Fix Exposure & White Balance 00:02:00 4.6 Full Edit - Surfs Up 00:10:00 4.7 Full Edit - Wildlife Bird 00:15:00 4.8 Full Edit - Roses are Red 00:11:00 Module: 05 5.1 Enhance Eyes and Change Eye Color 00:08:00 5.1 Exporting Photos from Lightroom 00:09:00 5.2 Adding a Watermark Lightroom 00:04:00 5.2 Whitening Teeth 00:03:00 5.3 Smoothing Skin 00:02:00 5.4 Removing Wrinkles 00:05:00 5.5 Enhancing Lips & Changing Lipstick Color 00:03:00 5.6 Enhancing Cheeks _ Face Contouring 00:08:00 5.7 Full Portrait Edit 00:07:00 Module: 06 6.1 Moonscape 00:11:00 6.1 Portrait of a Woman 00:20:00 6.2 Landscape Editing 00:07:00 6.2 Night Edit 00:15:00 6.3 Long Exposure 00:14:00 6.3 Ocean Flash Portrait 00:09:00 6.4 Group Photo Edit 00:16:00 6.4 Product Photo 00:12:00 6.5 Nature 00:09:00 6.5 Portrait With No Flash 00:05:00 6.6 Action 00:08:00 6.6 Lightroom To Match Color For Corporate Branding Images 00:06:00 6.7 Landscape 00:12:00 6.8 Travel 00:13:00 6.9 Couples Portrait 00:18:00 6.10 Architecture Photo 00:18:00 6.11 Aerial Photo 00:09:00 6.12 Street Photo 00:14:00 6.13 Macro Photo 00:10:00 6.14 Pet Photo 00:10:00 6.15 Maternity Couple Photo 00:12:00 6.16 Interior Nursery 00:13:00 6.17 Portrait of a Man 00:19:00 6.18 Sports Photo 00:10:00 Module: 07 7.1 Intro To Lightroom Mobile 00:03:00 7.1 The Map Module 00:04:00 7.2 Syncing Lightroom Mobile 00:08:00 7.2 The Book Module 00:10:00 7.3 Edit Lightroom Mobile 00:09:00 7.3 The Slideshow Module 00:10:00 7.4 Lightroom Mobile Organizing and Sharing 00:05:00 7.4 The Print Module 00:08:00 7.5 The Web Module 00:06:00 Module: 08 8.1 Conclusion and Thank You 00:02:00 8.1 Using Lightroom Presets 00:04:00 8.2 Installing Lightroom Presets 00:03:00 Module: 09 9.1 Calibrate Your Monitor 00:03:00 9.2 Color Checker Passport 00:10:00 9.3 Tablets 00:08:00 9.4 Catalogues 00:11:00 9.5 Brighten and Whiten Teeth and Eyes 00:04:00 9.6 Remove Wrinkles in Lightroom 00:05:00 9.7 Create a Panorama in Lightroom 00:03:00 9.8 Remove Red-Eye 00:01:00 9.9 Soften Skin in Lightroom 00:03:00 9.10 Reduce Noise in Your Photos 00:05:00 Module: 10 10.1 Google NIK 00:17:00 Module: 11 11.1 full lightroom session workflow 00:07:00 Module: 12 12.1 Conclusion 00:01:00 Resources Resources - Complete Guide to Adobe Lightroom Classic CC & CC - Photo Editing Masterclass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Executive Mini MBA will teach you all those things you learn from an MBA course that too in a shorter period. From learning theories to implying it in practical life, the course plan carries all the important aspects. This beneficial program will help you to gain in-depth knowledge about Economics and business. The administrative and managerial aspects of the business will become clearer to you. The course will also familiarise yourself with a wide variety of topics such as strategy planning, marketing strategy, resource management, etc. Most importantly, the course will play a significant role to develop the required leadership skill to lead a business organisation. By completing this course, you will become efficient enough for securing a high position in a business organisation.  Who is this Course for? This Executive Mini MBA course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Executive Mini MBA 00:30:00 Final Exam Final Exam - Executive Mini MBA 00:20:00 Recommended Readings Recommended Readings - Executive Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00