39972 Learning courses in Edinburgh delivered On Demand

Dive deep into the intricacies of educational planning and instruction with 'Planning, Delivery and Assessment in Teaching'. Delve into an enriching journey where you'll unravel the secrets of boosting students' learning skills, honing their ability to think critically, and discovering innovative lesson delivery techniques. Learn the pivotal role of ICT in modern education, the art of setting clear, impactful targets, and the nuanced ways of recording progress while ensuring feedback is both constructive and actionable. Learning Outcomes Develop an advanced understanding of strategies to enhance student learning skills. Evaluate and apply sophisticated methods to foster critical thinking. Acquire insights into contemporary lesson delivery techniques and methodologies. Recognise the transformative impact of ICT in the educational realm. Master the skills of setting effective targets and monitoring progression while delivering beneficial feedback. Why buy this Planning, Delivery and Assessment in Teaching course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Planning, Delivery and Assessment in Teaching there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Planning, Delivery and Assessment in Teaching course for? Aspiring educators keen to amplify their teaching methodologies. School administrators seeking innovative approaches in curriculum design. Tutors wishing to enrich their individualised instruction techniques. Curriculum developers aiming to incorporate technology effectively. Professional trainers aiming to refine their instructional prowess. Prerequisites This Planning, Delivery and Assessment in Teaching does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Planning, Delivery and Assessment in Teaching was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Education Coordinator: £30,000 - £40,000 Curriculum Designer: £35,000 - £45,000 Instructional Technologist: £40,000 - £50,000 Learning and Development Consultant: £42,000 - £52,000 Teaching and Learning Advisor: £33,000 - £43,000 Education Programme Manager: £45,000 - £55,000 Course Curriculum Module 01: Learning Skills Development Learning Skills Development 00:15:00 Module 02: Critical Thinking Skills Critical Thinking Skills 00:11:00 Module 03: Lesson Delivery Methods Lesson Delivery Methods 00:19:00 Module 04: ICT in Education ICT in Education 00:19:00 Module 05: Effective Target Setting Effective Target Setting 00:18:00 Module 06: Record and Monitor Record and Monitor 00:18:00 Module 07: Providing Constructive Feedback Providing Constructive Feedback 00:13:00

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Safeguarding : Safeguarding Online Training As the Safeguarding Lead, you are the first point of contact for staff members, families, and anyone who has access to your organisation; therefore, you must have a thorough understanding of child protection procedures. Learning Outcomes After completing this Safeguarding course, the learner will be able to: Understand the fundamentals of safeguarding. Understand safeguarding structure and guidance. Know how to recognise abuse and how to respond to disclosures. Know the responses under the safeguarding structure. know how to resolve disagreements. Understand the principles of confidentiality. Understand the importance of Record-Keeping. Free Courses: Course 01: Child Protection and Risk Assessment Course 02: Level 7 Life Coaching Safeguarding : Safeguarding Training This exclusive Safeguarding Lead Training Course will teach you more about the role and will assist you in better understanding the safeguarding process. The Safeguarding course uses a combination of written text and interactive exercises to help you review and develop your organisation's child protection procedures and ensure that all staff members understand their roles in safeguarding children. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Safeguarding course. Designated Safeguarding Lead 1:04:00 1: Safeguarding 1:04:00 PDF Child Protection and Risk Assessment 49:00 2: Child Protection and Risk Assessment 49:00 PDF Level 7 Life Coaching 1:26:00 3: Level 7 Life Coaching 1:26:00 PDF Who is this course for? Safeguarding Online This Safeguarding Lead Training Course is ideal for anyone Requirements Safeguarding : Safeguarding Training There are no specific requirements for this Safeguarding course Career path Safeguarding : Safeguarding Training Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview In any position or jobs sector, leadership skills are essential for your growth and development. Learn important leadership skills and how they can help you to improve your performance from this Essential Leadership Skills for The Future course. In this Essential Leadership Skills for The Future course you will be familiarized with different leadership traits and how you can use them in your work. You will learn about the qualities of a good leader, the importance of creativity and communication in leadership. This course will teach you organizational and communication skills that will help you connect, negotiate and evolve as a leader. This course will boost your emotional intelligence and improve your overall growth. This course will help you improve your leadership skills and efficiency. You will learn about different leadership skills and their application from easily understandable comprehensive lessons of the course. This course is ideal for anyone who wants to boost their productivity and develop their leadership skills. Learning Outcomes Learn about the qualities you need to be a leader Show creativity and empathy in a leading position Be able to acquire organizational skills Familiarize with different leadership skills and competencies Learn how to negotiate and communicate with people effectively Understand the foundation of leadership and how they are used Learn how inclusiveness and engagement can improve your performance as a leader Learn about different leadership and management traits in the UK Who is this course for? This comprehensive Essential Leadership Skills for The Future course is ideal for those who want to learn leadership skills and boost their personal and professional growth You will learn how you can use leadership skills in your work from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Essential Leadership Skills for The Future is a useful qualification to possess and would be beneficial for any related profession or industry such as: Leaders Entrepreneurs Business Owners Managers Departmental Heads Company Directors Managing Directors Team Leaders Supervisors Essential Leadership Skills for The Future Module 01: Introduction to Leadership 00:25:00 Module 02: Qualities of a Good Leader and Leadership 00:15:00 Module 3. Creativity in Leadership 00:21:00 Module 4: Organisational Skills 00:28:00 Module 5. Leadership Skills and Competencies 00:32:00 Module 6: Communication Skills 00:29:00 Module 7: Negotiation Techniques 00:17:00 Module 8. Cultivating Inclusion, Belonging, and Engagement 00:27:00 Module 9. Leadership Foundations 00:26:00 Module 10. Emotional Intelligence 00:21:00 Module 11. Evolve as a Leader 00:16:00 Module 12. Leadership & Management in the UK 00:19:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Are you ready to take your professional journey to the next level? Look no further than our Interpersonal Skills Development course, designed to equip you with the essential tools needed to thrive in today's dynamic workplace environment. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners will develop essential interpersonal skills to excel in various aspects of life and work. They will start by understanding what soft skills are and why they matter. Communication skills will be honed to express ideas effectively and build strong relationships. Time management techniques will help learners become more efficient and productive. They'll discover the power of teamwork and learn how to collaborate effectively with others. Self-confidence will be nurtured, empowering learners to own their abilities and contribute confidently. Problem-solving strategies will be explored to tackle challenges efficiently. Networking skills will be developed to expand professional connections and opportunities. Learners will understand the importance of attitude and work ethic in achieving success. Finally, adaptability and flexibility will be emphasized, equipping learners with the resilience to thrive in dynamic environments. Course Curriculum Module 01: Introduction to Soft Skills Module 02: What are Soft Skills Module 03: Communication Module 04: Time Management Module 05: Teamwork Module 06: Self-Confidence (Owning It) Module 07: Problem-Solving Module 08: Networking Module 09: Attitude and Work Ethic Module 10: Adaptability/Flexibility Learning Outcomes: Master effective communication techniques for diverse interpersonal interactions. Enhance time management skills to boost productivity and efficiency. Cultivate teamwork abilities, fostering collaboration and synergy within teams. Develop unwavering self-confidence to exude assertiveness and credibility. Hone problem-solving prowess to tackle challenges with creativity and resilience. Expand networking capabilities to forge valuable professional connections and opportunities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance their professional communication abilities. Students aiming to improve time management and organisational skills. Team members striving to strengthen collaboration and teamwork dynamics. Professionals aspiring to boost self-confidence and assertiveness in their roles. Individuals looking to sharpen problem-solving skills for career advancement. Career path Human Resources Assistant Customer Service Representative Sales Executive Project Coordinator Marketing Assistant Administrative Officer Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

If you want to achieve a Level-5 Ofqual UK-Government Regulated TESOL certification in the most effective, time-saving and enjoyable way, embark on a thrilling learning adventure in TEFL Wonderland. Unlike the click-and-read TEFL courses, this play-and-practice expedition will engage all your senses and keep you motivated to achieve your learning mission.

Drug and Alcohol: Drug and Alcohol Awareness Course Online When it comes to the risk of drugs and alcohol in the workplace, our Drug and Alcohol: Drug and Alcohol Awareness Course offers your staff the knowledge of all people's principles and obligations at the workplace. The Drug and Alcohol: Drug and Alcohol Awareness Course takes the learner through the safety responsibilities, testing requirements, and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug and Alcohol: Drug and Alcohol Awareness Course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug and Alcohol: Drug and Alcohol Awareness Course After completing this Drug and Alcohol: Drug and Alcohol Awareness Course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Special Offers of this Drug and Alcohol: Drug and Alcohol Awareness Course This Drug and Alcohol: Drug and Alcohol Awareness Course includes a FREE PDF Certificate. Lifetime access to this Drug and Alcohol: Drug and Alcohol Awareness Course Instant access to this Drug and Alcohol Awareness: Drug and Alcohol Awareness Course Get FREE Tutor Support from Monday to Friday in this Drug and Alcohol: Drug and Alcohol Awareness Course Drug and Alcohol: Drug and Alcohol Awareness Course Bundle: Course 01: Drug and Alcohol Awareness Course 02: Suicide Awareness Training Course 03: Level 5 Mental Health Care - MCA and DOLS Course 04: Diploma in Counselling and Psychology [ Note: Free PDF certificate as soon as completing the Drug and Alcohol: Drug and Alcohol Awareness Course] Drug and Alcohol: Drug and Alcohol Awareness Course Online Industry Experts Designed this Drug and Alcohol: Drug and Alcohol Awareness Course into 06 detailed modules. Course Curriculum of Drug and Alcohol: Drug and Alcohol Awareness Course Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Assessment Method of Drug and Alcohol Awareness After completing each module of the Drug and Alcohol Awareness: Drug and Alcohol Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug and Alcohol Awareness After completing the MCQ/Assignment assessment for this Drug and Alcohol Awareness: Drug and Alcohol Awareness course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Drug and Alcohol: Drug and Alcohol Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Requirements Drug and Alcohol: Drug and Alcohol Awareness Course Online Students who intend to enrol in this Drug and Alcohol Awareness: Drug and Alcohol Awareness course must meet the following requirements: Drug and Alcohol Awareness: Good command of the English language. Drug and Alcohol Awareness: Must be vivacious and self-driven Drug and Alcohol Awareness: Basic computer knowledge. Drug and Alcohol Awareness: A minimum of 16 years of age is required Career path Drug and Alcohol: Drug and Alcohol Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol Awareness course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

Managing Stakeholders as Clients Addressing a crucial paradigm shift from stakeholder management to managing for stakeholders, this session shares best practices, tools, and techniques that are built upon solid research and extensive practice. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

In today’s fast-paced professional landscape, effective interpersonal skills are essential for building meaningful connections, fostering teamwork, and driving success. Our Interpersonal Skills for Professional Development course is designed to provide professionals with the tools to enhance communication, manage relationships, and navigate complex workplace dynamics. Through a blend of insightful content and targeted strategies, this course focuses on developing the key competencies needed for successful collaboration and personal growth within any organisation. By honing these vital interpersonal skills, you will learn to approach challenges with confidence, manage conflicts with finesse, and engage in more productive discussions. Whether you are looking to improve your ability to lead a team, enhance client relationships, or simply communicate more effectively, this course will help you advance in your career. Join a community of like-minded professionals and refine your ability to connect, influence, and succeed – all from the comfort of your own space. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Interpersonal Skills Module 02: Effective Communication Module 03: Emotional Intelligence Module 04: Collaboration and Teamwork Module 05: Networking and Relationship Building Module 06: Cultural Sensitivity and Diversity Module 07: Conflict Management Module 08: Negotiation Skills Learning Outcomes: Enhance communication proficiency. Develop emotional intelligence for better relationships. Master teamwork and collaboration. Expand your network and build lasting relationships. Foster cultural sensitivity and diversity awareness. Hone conflict resolution and negotiation skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Recent graduates entering the job market. Professionals seeking career advancement. Entrepreneurs and small business owners. Managers and team leaders. Sales and customer service representatives. Anyone aiming to improve their professional interactions. Career path Customer Relationship Manager Human Resources Specialist Sales and Marketing Coordinator Project Manager Team Leader Business Development Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.