Getting Started The CMI Level 6 Award in Professional Management and Leadership Practice is designed for individuals wishing to develop their professional and leadership skills and who will have the knowledge, skills and behaviours to drive business activities in a senior management and leadership role. The CMI Level 6 Award in Professional Management and Leadership Practice is a concise and shorter course than the Certificate and Diploma and ideal for you if you are a practising or aspiring manager in a role such as: Senior Manager Regional Manager Specialist Manager (with expertise in a specific business or technical function such as quality, finance, risk, marketing, sales IT, human resources etc.) Director You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For learners: Develop professional management and leadership practices Enhance the skills required for the level of responsibility at the senior management level For organisations: Carry out business activities in a senior management and leadership role Provide you with extensive knowledge of management skills focusing on the specific areas appropriate to you and your workplace Key Highlights Are you aspiring for the next Senior Management or Director position that opens up and has a growth mindset? The CMI Level 6 qualification in Professional Management and Leadership Practice offered by the School of Business and Technology London aims at individuals with the knowledge, skills and behaviours to drive business activities in a senior management and leadership role. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 6 Professional Management and Leadership Practice can open many career pathways including, but not limited to: Senior Manager - With an estimated salary of £ 75,270 per annum Regional Manager - With an estimated salary of £ 52,379 per annum Specialist Manager With an estimated salary of £56,872 per annum Director - With an estimated salary of £78,867 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 4,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior managers. You don't need any formal qualifications to study the CMI Level 6 Award in Professional Management and Leadership Practice. However, to be eligible for this course, you must: Be 19 years of age and over Have some management experience in the junior, middle or senior level Possess the ability to complete the Level 6 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression Upon successful completion of their qualification, learners are able to progress to further learning within the suite of Level 6 Qualifications in Professional Management and Leadership Practice - i.e. completing an Award and topping-up to Certificate or Diploma. Why gain a CMI Qualification? The CMI Level 6 Award in Professional Management and Leadership Practice course is perfect if you are a practising or aspiring senior manager and want to improve your management and leadership skills through effective decision-making and strategic leadership. You will develop professional management and leadership practices and enhance the skills required for the level of responsibility at the senior management level. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 7 courses in Management and Leadership. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 6 Award in Professional Management and Leadership Practice, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Professional Management and Leadership Practice Reference No : CMI 601 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the influence of organisational context on management and leadership practice. 2. Understand the practice of professional management and leadership. UNIT2- Developing, Managing and Leading Individuals and Teams Reference No : CMI 602 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles for developing, managing and leading individuals and teams. 2. Know how to develop, manage and lead individuals and teams to achieve results. UNIT3- Organisational Culture Reference No : CMI 603 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the role of culture within organisational contexts. 2. Understand approaches required to make and sustain cultural change. UNIT4- Strategic Programme and Project Management Reference No : CMI 604 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand programmes and project management in an organisational context. 2. Understand factors and approaches for delivering a strategy for a programme or project management. UNIT5- Innovation and Change Reference No : CMI 605 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand innovation and change within an organisational context. 2. Know how to drive innovation and change. UNIT6- Developing and Leading Strategy Reference No : CMI 606 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand approaches to developing organisational strategy. 2. Know how to develop and lead operational strategy to achieve a strategic aim. UNIT7- Procurement, Purchasing and Contracting Reference No : CMI 607 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the principles of procurement, purchasing and contracting within organisational contexts. 2. Know how to apply the principles of procurement, purchasing and contracting to achieve an operational requirement. UNIT8- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT9- Leading Quality Management Reference No : CMI 609 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence organisational approaches to quality management. 2. Know how to lead quality management to achieve strategic objectives. UNIT10- Principles and Practices of Policy Development Reference No : CMI 610 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the context in which a policy is developed. 2. Know how to develop, implement and evaluate policy. UNIT11- Knowledge Management Reference No : CMI 611 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand knowledge management within organisational contexts. 2. Understand the human and cultural dimensions of knowledge management. 3. Know how to develop a strategy to drive knowledge management in an organisational context. UNIT12- Coaching Skills for Leaders Reference No : CMI 612 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the benefits, types and application of coaching used by leaders. 2. Know the skills, techniques and approaches required by leaders to coach. UNIT13- Leading Equality, Diversity and Inclusion Reference No : CMI 613 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the context for leading equality, diversity and inclusion. 2. Know how to lead equality, diversity and inclusion in an organisational context. UNIT14- Principles and Practices of Ethical Decision Making Reference No : CMI 614 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand ethical decision making within organisational contexts. 2. Know how to make an ethical decision. UNIT15- Managing Stakeholder Relationships Reference No : CMI 509 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the different types and value of stakeholder relationships. 2. Understand the frameworks for stakeholder management. 3. Know how to manage stakeholder relationships. UNIT16- Managing Risk Reference No : CMI 518 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the scope of business risk management. 2. Understand the process for managing business risk. UNIT17- Managing the Customer Experience Reference No : CMI 522 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the principles of managing the customer experience. 2. Understand the customer journey in the context of an organisation. 3. Know how to manage the customer experience. UNIT18- Using Reflective Practice to Inform Personal and Professional Development Reference No : CMI 525 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the value of reflective practice to inform personal and professional development. 2. Know how to apply reflective practice to inform personal and professional development. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Getting Started The CMI Level 7 Award in Strategic Management and Leadership Practice is an ideal course for individuals wishing to develop the essential skills required for effective senior managers and leaders. This CMI Level 7 Award course is designed for those desiring to develop strategic management and leadership practices who will have the knowledge, skills and behaviours to drive business activities in a senior, regional, specialist, director or CEO management and leadership role. You will gain the expertise and significantly improve your potential to implement fundamental management and leadership models within an organisation's strategic framework. The Level 7 Award in Strategic Management and Leadership Practice is a concise and shorter course that will give you key skills and competencies to become a competent manager and deliver effective results for your organisation. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits Demonstrate to employers that you possess substantial senior management and leadership skills required to drive business activities and achieve organisational success. Develop the professionalism to deliver impact and behave ethically Demonstrate a commitment to continual learning and development Build strategic management and leadership skills to focus on the requirements of embedding the organisation's strategy Provide skills and behaviours to drive core business activities Key Highlights Do you want to develop strategic management and leadership skills and drive business activities in a senior, regional, director or CEO management and leadership role? The CMI Level 7 Strategic Management & Leadership Practice offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Strategic Management & Leadership Practice can open many career pathways including, but not limited to: Senior Manager - With an estimated average salary of £ 75,270 per annum Regional Manager - With an estimated average salary of £ 52,379 per annum Specialist Manager With an estimated average salary of £56,872 per annum Regional Director, with an estimated average salary of £110,000 per annum Director, with an estimated average salary of £135,397 per annum CEO, with an estimated average salary of £155,000 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3500 to 4500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring senior managers, regional managers, specialist managers, or directors. You don't need any formal qualifications to study the CMI Level Award in Strategic Management and Leadership Practice. However, to be eligible for this course, you must: Be 21 years of age and over Have some management experience in the junior, middle or senior level Possess the ability to complete the Level 7 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression We would recommend the below qualifications as a possible progression route, once completing the Strategic Management and Leadership qualifications: CMI Level 7 Certificate in Strategic Management and Leadership Practice. CMI Level 7 Diploma in Strategic Management and Leadership Practice. CMI Level 7 Extended Diploma in Strategic Management and Leadership Practice. Why gain a CMI Qualification? Achieving the globally recognised CMI Level 7 Award qualification will demonstrate to employers that you possess substantial senior management and leadership skills required to drive business activities and achieve organisational success. The CMI Level 7 Award in Strategic Management and Leadership Practice is ideal for senior managers, regional managers, directors and CEOs who want to develop skills to drive business activities and deliver long-term outcomes. With this CMI Level 7 Award course, you will develop key skills and knowledge to manage people, projects, change, services, operations, and strategies for delivering organisational success. You will build your strategic management and leadership skills to focus on the requirements of embedding the organisation's strategy. Upon completing this course, you can progress to further learning within the suite of Level 7 courses in Management and Leadership - i.e. achieving an Award and topping up to a Certificate or Diploma. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 7 Award in Strategic Management and Leadership Practice, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Risk Management Reference No : CMI 708 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand strategies for managing risk. 2. Know how to develop risk management strategies. UNIT2- Strategic Management of Data and Information Reference No : CMI 709 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the strategic management of data and information UNIT3- Marketing Strategy Reference No : CMI 710 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the context in which a marketing strategy is developed. 2. Know how to develop a marketing strategy. UNIT4- Entrepreneurial Practice Reference No : CMI 711 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand entrepreneurship in strategic contexts. 2. Understand the principles of entrepreneurial practice. UNIT5- Strategic Leadership Reference No : CMI 701 Credit : 11 || TQT : 110 LEARNING OUTCOME 1. Understand the role and context for strategic leadership. 2. Understand the behaviours and skills for strategic leadership. UNIT6- Leading and Developing People to Optimise Performance Reference No : CMI 702 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Understand the principles for leading and developing people. 2. Understand leadership and development strategy. UNIT7- Collaboration and Partnerships Reference No : CMI 703 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the role of collaboration and partnerships. 2. Know how collaboration and partnerships further organisational success. UNIT8- Developing Organisational Strategy Reference No : CMI 704 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand how to develop strategy. 2. Know how to develop strategy. UNIT9- Leading Strategic Change Reference No : CMI 705 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand the scope and context of strategic change. 2. Know how to propose a strategy for leading strategic change. UNIT10- Finance for Strategic Leaders Reference No : CMI 706 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand the scope of the Finance function within an organisational context. 2. Understand the role of Finance in strategic decision making. UNIT11- Organisational Design and Development Reference No : CMI 707 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand organisational design and development. 2. Understand how to apply the principles of organisational design and development. UNIT12- Strategic Management Project Reference No : CMI 712 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to develop a strategic management project. 2. Know how to conduct a strategic management project. UNIT13- Applied Research for Strategic Leaders Reference No : CMI 713 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the research process 2. Know how to develop a research proposal of strategic benefit. UNIT14- Personal and Professional Development for Strategic Leaders Reference No : CMI 714 Credit : 9 || TQT : 90 LEARNING OUTCOME 1. Understand approaches for personal and professional development. 2. Know how to develop as a strategic leader through personal and professional development. UNIT15- Strategic Approaches to Equality, Diversity and Inclusion Reference No : CMI 715 Credit : 8 || TQT : 80 LEARNING OUTCOME 1. Understand equality, diversity and inclusion at a strategic level. 2. Know how to develop strategic priorities for equality, diversity and inclusion. UNIT16- Strategic Approaches to Mental Health and Wellbeing Reference No : CMI 716 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the impact of managing mental health and wellbeing on organisational performance. 2. Know how to develop a culture of mental health and wellbeing. UNIT17- Strategic Corporate Social Responsibility and Sustainability Reference No : CMI 608 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand corporate social responsibility and sustainability in organisational contexts. 2. Know how corporate social responsibility and sustainability is applied in an organisational setting. UNIT18- Leading Quality Management Reference No : CMI 609 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the factors which influence organisational approaches to quality management. 2. Know how to lead quality management to achieve strategic objectives. UNIT19- Principles and Practices of Policy Development Reference No : CMI 610 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the context in which a policy is developed. 2. Know how to develop, implement and evaluate policy. UNIT20- Coaching Skills for Leaders Reference No : CMI 612 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the benefits, types and application of coaching used by leaders. 2. Know the skills, techniques and approaches required by leaders to coach. UNIT21- Principles and Practices of Ethical Decision Making Reference No : CMI 614 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand ethical decision making within organisational contexts. 2. Know how to make an ethical decision. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
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In the ever-evolving landscape of healthcare IT in the UK, recent challenges have underscored the critical need for skilled professionals. The CompTIA Healthcare IT Technician course offers a comprehensive solution to address these issues head-on. With a curriculum designed to equip you with a robust skill set, this course seamlessly integrates CompTIA Network, A+, CySA+, PenTest+, Cloud+, ITF+, Security+, GDPR Training, and more. From mastering the intricacies of network security to delving into machine learning basics, this CompTIA Healthcare IT Technician course empowers you with a diverse skill set crucial for today's IT challenges. This CompTIA Healthcare IT Technician Bundle Consists of the following Premium courses: Course 01: CompTIA Healthcare IT Technician Course 02: CompTIA Network Course 03: Diploma in CompTIA A+ Course 04: CompTIA CySA+ Cybersecurity Analyst Course Course 05: CompTIA PenTest+ (Ethical Hacking) course Course 06: CompTIA Cloud+ (CV0-002) Course 07: CompTIA ITF+ (FCO-U61) Course 08: CompTIA Security+ Course 09: CompTIA Network+ Certification (N10-007) Course 10: GDPR Training Course 11: Introduction to Computers and Internet for Beginners Course 12: Data Science and Visualisation with Machine Learning Course 13: Machine Learning Basics Course 14: Excel Add-in with C# VSTO and Web Course 15: SQL Database Administrator Course 16: Computer Operating System and Troubleshooting Course 17: Web Application Penetration Testing Course Course 18: Wordpress Web Development Course 19: Computer Science with Python Course Course 20: International Healthcare Policy 10 Extraordinary Career Oriented CompTIA Healthcare IT Technician courses that will assist you in reimagining your thriving techniques- Course 01: Effective Communication Skills Diploma Course 02: Business Networking Skills Course 03: Influencing and Negotiation Skills Course 04: Delegation Skills Training Course 05: Time Management Course 06: Leadership Skills Training Course 07: Decision Making and Critical Thinking Online Course Course 08: Emotional Intelligence and Social Management Diploma Course 09: Assertiveness Skills Course 10: Touch Typing Complete Training Diploma Learning Outcomes of CompTIA Healthcare IT Technician: Upon completion of this CompTIA Healthcare IT Technician bundle, you should be able to: Implement advanced network security measures for healthcare infrastructures. Analyze and counter cybersecurity threats with precision. Conduct ethical hacking and penetration testing for web applications. Master the complexities of GDPR compliance in healthcare settings. Develop expertise in cloud computing within healthcare frameworks. Demonstrate proficiency in machine learning for data analysis in healthcare. As technology becomes the heartbeat of healthcare, this CompTIA Healthcare IT Technician course ensures you're at the forefront of innovation. Unleash your potential in web application penetration testing, hone your WordPress web development skills, and navigate the world of data science with confidence. Whether you're troubleshooting computer operating systems or safeguarding networks through ethical hacking, this course primes you for success in the dynamic healthcare IT arena. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? IT professionals aspiring to specialize in healthcare technology. Individuals keen on advancing their skills in ethical hacking. Tech enthusiasts seeking expertise in cloud computing and cybersecurity. Data enthusiasts interested in applying machine learning in healthcare. Those desiring to excel in network administration and troubleshooting. Individuals looking to carve a niche in web application development. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this CompTIA Healthcare IT Technician course, all you need is - A smart device A secure internet connection And a keen interest in CompTIA Healthcare IT Technician Career path CompTIA Healthcare IT Technician - •45,000 Cybersecurity Analyst - •50,000 Penetration Tester - •55,000 Cloud Solutions Architect - •60,000 Data Science Analyst - •50,000 Network Administrator - •40,000 Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
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This online course covers how technical communicators can use Generative Artificial Intelligence to help them: Be more efficient Create better deliverables for their users We went through all the key stages in a technical writing project. At each step, we investigated whether AI tools like ChatGPT and Claude could make a Technical Writer's job easier and better. After a lot of research and testing, we ended up with the content for this course. The course provides a framework that attendees can use to identify opportunities and best practices for integrating ChatGPT, Claude, LLaMA, and similar tools into their technical authoring processes – creating, managing, and delivering technical content. Why attend this course? Integrating AI and natural language processing technologies promise to make Technical Writers more efficient and more effective at what they do. By attending this course, you’ll gain a better understanding of how generative AI can be used by technical communicators. You learn a framework you can use for using tools such as ChatGPT at the different stages of a technical writing project. Who is this course for? This course is for people who have some experience of technical writing, and who want to improve their skills. What will I learn? You’ll learn and practice: What are AI technologies and their relevance to technical writing? Career opportunities and threats How you can use AI at different stages of the documentation process. We cover topics such as planning, writing, reviewing, and production. How to work more efficiently. How to work more effectively. The course does not go into much detail about using generative AI to create images, audio or videos. Learning Materials The course comprises online training modules (4.75 hours of video, plus handouts), which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. The course is roughly equivalent to a 1.5 days long classroom course. Examples The modules describe practical examples and techniques you can use right away. Demonstrations The modules contain demonstrations of the techniques and tools when they’re applied to technical writing. Exercises You’ll be given exercises to work on throughout the course. This is a great way to put your learning to practice. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Introduction Introduction (0:56) ChatGPT and AI Basics What do the buzzwords mean? (18:19) Using ChatGPT and similar tools - Software and Websites (15:30) Prompt Engineering (17:23) Why use generative AI? Why use generative AI? (5:37) The limitations of Large Language Models (LLMs) and AI systems (7:48) Data security (10:09) Legal considerations (2:59) Quiz Section summary Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?After enrolling, you have 12 months access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified SEN, EYFS and Remote Teaching bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 37 course mega bundle that will exceed your expectations within your budget. The SEN, EYFS and Remote Teaching related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive SEN, EYFS and Remote Teaching bundle will help you build a solid foundation to become a proficient worker in the sector. This SEN, EYFS and Remote Teaching Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: Teaching Assistant Diploma Course 2: SEND Teaching Assistant Course 3: EYFS Teaching Assistant Course 4: Phonics Teaching Certificate Course 5: Remote Teaching Course 6: Lesson Planning for Teaching Course 7: Learning Disability Nursing Course 8: Nursery Nurse Course 9: Mental Health Teaching Assistant Course 10: ADHD Awareness Course 11: The Complete Guide To Getting A Teaching Job Course 12: Leadership in Teaching Course 13: Positive Handling in Schools Course 14: Learning to Learn - Super Learning Course 15: Educational Psychology Course 16: Education Management Course 17: Education and Pedagogy Course 18: Blended Learning Course for Teachers Course 19: Understanding Autism Level 3 Course 20: Health and Safety Training for School Administrators Course 21: Child Language Disorder (CLD) Course 22: Child Playwork Course 23: Child Neglect Awareness & Protection Course 24: Communication Skills Course 25: Team Management Course 26: Problem Solving Skills Course 27: Leadership Skills Course 28: Presentation Skills Course 29: Microsoft Office Course 30: Cross-Cultural Awareness Training 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1: Career Development Plan Fundamentals Course 2: CV Writing and Job Searching Course 3: Interview Skills: Ace the Interview Course 4: Video Job Interview for Job Seekers Course 5:Create a Professional LinkedIn Profile Course 6:Business English Perfection Course Course 7:Networking Skills for Personal Success Learning Outcome This tailor-made SEN, EYFS and Remote Teaching bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This SEN, EYFS and Remote Teaching Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the SEN, EYFS and Remote Teaching bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in SEN, EYFS and Remote Teaching Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
Getting Started The CMI Level 7 Award in Leadership Coaching and Mentoring is designed for managers and leaders with the authority and responsibility to develop and implement a coaching and mentoring strategy across the organisation. Achieving this renowned CMI Level 7 qualification will help you achieve the skills for leadership training for your lower-level employees and learn the techniques to improve the efficiency of the workforce in the organisation. This concise CMI Level 7 Leadership Coaching and Mentoring course requires managers and leaders to develop their strategic management and leadership skills and focus on embedding these skills into an organisation's strategy. Key Benefits For Learners Developing core coaching and mentoring skills Achieve the skills for leadership training for lower-level employees Learn the techniques to improve the efficiency of the workforce in the organisation For Organisations Build strategic management and leadership skills to focus on the requirements of embedding into your organisation's strategy Key Highlights Are you a responsible leader for developing and implementing coaching and mentoring strategies across your organisation, or who wants to enhance your competency? The CMI Level 7 Leadership Coaching & Mentoring offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 7 Leadership Coaching and Mentoring can open many career pathways, including but not limited to: Executive Leadership Coach with an estimated salary of £44,027 Senior Training Manager, with an estimated average salary of £47,465 per annum Senior Learning and Development Manager, with an estimated average salary of £67,550 per annum Leadership & Development Mentor, with an estimated average salary of £66,885 per annum Business Coach or Mentor with an estimated average salary of £78,000 per annum Senior Corporate Coach or Mentor with an estimated average salary of £68,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 3000 to 3500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 7 Award in Leadership Coaching and Mentoring is designed for managers and leaders. To be eligible for this course, you must: Be 21 years of age and over Have some work experience in the middle or senior management level, coach, mentor, or a similar role Possess the ability to complete the Level 7 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression CMI would recommend the below qualifications as a possible progression route, once complete the Leadership Coaching and Mentoring qualifications: CMI Level 7 Qualifications in Strategic Management and Leadership Why gain a CMI Qualification? Upon completing this CMI Level 7 course, you will have the professionalism to deliver impact, behave ethically and demonstrate a commitment to continual learning and development. The CMI Level 7 Award in Leadership Coaching and Mentoring is a prestigious qualification that allows you to develop core coaching and mentoring skills and build strategic management and leadership skills to focus on the requirements of embedding into your organisation's strategy. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 7 Award in Leadership Coaching and Mentoring course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 6 credits. The Total Qualification Time is 60 hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Coaching and mentoring policies Reference No : Unit 7016V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Be able to construct organisational coaching and mentoring policies. 2. Be able to demonstrate how impact, support and recognition of coaching and mentoring is accepted in the organisation. UNIT2- Coaching and mentoring within organisational culture Reference No : Unit 7015V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Be able to demonstrate the links between strategic performance and coaching and mentoring. 2. Understand the impact of organisational culture on coaching and mentoring. 3. Understand how coaching and mentoring can impact the organisation. UNIT3- Organisational coaching and mentoring Reference No : Unit 7017V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Be able to analyse the issues involved during the adoption of organisational coaching and mentoring. 2. Be able to develop changes through the coaching and mentoring process. 3. Be able to determine the need for continual high level support for coaching and mentoring. UNIT4- Strategic impact of coaching and mentoring Reference No : Unit 7018V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand individual, team and departmental development from the coaching and mentoring process. 2. Understand the effect of coaching and mentoring on strategic performance objectives. UNIT5- Embedding coaching and mentoring in the organisation Reference No : Unit 7019V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Be able to develop coaching and mentoring for individuals and organisations. 2. Be able to support evolving organisational objectives through coaching and mentoring. UNIT6- Leadership coaching and mentoring skills Reference No : Unit 7020V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand how coaching and mentoring programmes support business objectives. 2. Understand the implementation of coaching and mentoring to achieve organisational objectives. 3. Be able to devise an implementation plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
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