Duration 1 Days 6 CPD hours For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication 3 - Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place 4 - Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed 5 - Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures 6 - Speaking Like a STAR S = Situation T = Task A = Action R = Result Summary 7 - Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others 8 - Asking Good Questions Open Questions Closed Questions Probing Questions 9 - Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies 10 - Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips 11 - Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Duration 1 Days 6 CPD hours This course is intended for This course is for employees of Sun Life who want to learn how to use HUE when working with SQL databases. Overview Upon successful completion of this course, students will be able to operate HUE when interacting with SQL databases. In this course, students will learn how to operate HUE when interacting with SQL databases. Executing a Simple Query Connect to the SQL Database Query a Database Save a Query Modify and Execute a Saved Query Performing a Conditional Search Search Using One or More Conditions Search for a Range of Values and NULL Values Search Data Based on Patterns Working with Functions Perform Date Calculations Calculate Data Using Aggregate Functions Manipulate String Values Organizing Data Sort Data Rank Data Group Data Filter Grouped Data Summarize Grouped Data Use PIVOT and UNPIVOT Operators Retrieving Data from Multiple Tables Combine the Results of Two Queries Compare the Results of Two Queries Retrieve Data by Joining Tables Exporting Query Results Generate a Text File Generate an XML File Additional course details: Nexus Humans SQL Querying Fundamentals with HUE - Part 1 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SQL Querying Fundamentals with HUE - Part 1 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for those who have experience authoring content in HTML and CSS, and want to learn how to use new HTML5 and CSS3 features. This course can be taught on Windows©, Mac OS© X, or Linux©, and supports developers who work in any of those environments. Although JavaScript© knowledge is helpful, HTML and CSS are the focus, so this course does not require that the learner have extensive JavaScript skills. Overview In this course, you will develop web content in HTML5 and CSS3 following principles of responsive web design. You will: ?Optimize HTML content to take advantage of HTML5 and CSS3 features.?Write advanced CSS3 selectors and media queries.?Use advanced background and border options introduced in CSS3.?Use advanced text formatting options introduced in CSS3.?Use HTML5 graphics and multimedia elements, including transforms, animation, audio, and video. ?Follow best practices to enable HTML content to be successfully processed by many different web browsers and machine readers. This course focuses on the new and advanced features of HTML5, covering how to create HTML5 and CSS3 markup that will work well on the widest possible variety of web browsers, mobile devices, and machine readers, such as search engine web crawlers. Creating HTML5 Content Develop Web Content to Follow Standards Update Legacy Web Content to Meet HTML5 Requirements Using Advanced Techniques to Select and Apply Styles Use Advanced CSS Selectors Provide Alternate Layouts Based On Device Characteristics Using Advanced Background and Border Techniques Use Advanced Techniques to Create Backgrounds Use Advanced Techniques to Create Borders Incorporating Advanced Text Formats Use Web Fonts Apply Advanced Text Styles Adding Animation and Multimedia Use 2D Transforms Use Animation Styles Embed Audio and Video in a Web Page Making HTML Readable and Accessible Support Various Browsers Improve Markup to Benefit Human and Machine Readers Additional course details: Nexus Humans HTML5 - Content Authoring with New and Advanced Features training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the HTML5 - Content Authoring with New and Advanced Features course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours Overview Students will come away with knowledge and skills to become a top-notch team performer. This workshop will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. 1 - GETTING STARTED Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - DEFINING SUCCESS What is a Team? An Overview of Tuckman and Jensen's Four-Phase Model 3 - TYPES OF TEAMS The Traditional Team Self-Directed Teams E-Teams 4 - THE FIRST STAGE OF TEAM DEVELOPMENT-FORMING Hallmarks of This Stage What To Do As A Leader What To Do As A Follower 5 - THE SECOND STAGE OF TEAM DEVELOPMENT-STORMING The Hallmarks of This Stage What To Do As A Leader What To Do As A Follower 6 - THE THIRD STAGE OF TEAM DEVELOPMENT-NORMING The Hallmarks of This Stage What To Do As A Leader What To Do As A Follower 7 - THE FOURTH STAGE OF TEAM DEVELOPMENT-PERFORMING Hallmarks of This Stage What To Do As A Leader What To Do As A Follower 8 - TEAM BUILDING ACTIVITIES The Benefits and Disadvantages Team-Building Activities That Won't Make People Cringe Choosing a Location for Team-Building 9 - MAKING THE MOST OF TEAM MEETINGS Setting the Time and Place Trying the 50-Minute Meeting Using Celebrations of All Sizes 10 - SOLVING PROBLEMS AS A TEAM The Six Thinking Hats Encouraging Brainstorming Building Consensus 11 - ENCOURAGING TEAMWORK Some Things to Do Some Things to Avoid Some Things to Consider 12 - WRAPPING UP Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans Additional course details: Nexus Humans Teamwork and Team Building training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Teamwork and Team Building course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is designed for individuals who need to present information effectively in a professional environment. Overview This program can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this workshop will help you become more efficient and proficient with the skills of providing information to others. In this course, students will learn active listening skills to facilitate the exchange of ideas in meetings and presentations. They will also organize your ideas to create coherent and convincing oral presentations. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives Creating the Program Performing a Needs Analysis Writing the Basic Outline Researching, Writing, and Editing Choosing Your Delivery Methods Basic Methods Advanced Methods Basic Criteria to Consider Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power Non-Verbal Communication Skills Body Language It?s Not What You Say, it?s How You Say It Overcoming Nervousness Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Creating Fantastic Flip Charts Required Tools The Advantages of Pre-Writing Using Colors Appropriately Creating a Plan B Creating Compelling PowerPoint Presentations Required Tools Tips and Tricks Creating a Plan B Wow 'Em with the Whiteboard Traditional and Electronic Whiteboards Using Colors Appropriately Creating a Plan B Vibrant Videos and Amazing Audio Required Tools Tips and Tricks Creating a Plan B Pumping it Up a Notch Make Them Laugh a Little Encourage Discussion Dealing with Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Presentation Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Presentation Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
Join our Women in Insurance Leadership Workshop and gain insights from industry experts on how to succeed in the male-dominated insurance sector. This workshop is designed to empower women by providing valuable tools and resources to enhance leadership skills, build professional networks, and create a more inclusive workplace culture. Don't miss this opportunity to connect with other women in the industry and take your career to the next level. Register today!