5415 Learning courses

Customer Service Essentials 1 Day Training in Birmingham

THIS COURSE PACKAGE INCLUDES: 1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5) 2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6) 3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom) Learn how to take blood ... train as a Phlebotomist FAST-TRACK YOUR PHLEBOTOMY TRAINING WITH OUR COMPLETE TRAINING PACKAGE 20% off - Multi-Course Discount Cover all stages from beginner through to Level 4 Available as Classroom or Virtual Classroom Complete your beginner to advanced training in 2 days Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications Both courses are dually accredited (OCN & CPD) Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom Covers all steps up to live blood draw Learn advanced skills and techniques Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep) Basic understanding of English language required OPEN TO ALL APPLICANTS

Learn how to take blood ... train as a Phlebotomist Nationally Recognised Qualification No previous experience or qualifications needed OCN Accredited - Level 3 (advanced) CPD Accredited (The CPD Certification Service) Covers all steps up to live blood draw Practise on artificial arm and fake blood! Basic understanding of English language required OPEN TO ALL APPLICANTS

Administration of Oxygen Therapy The RQF Level 3 Administration of Oxygen qualification is designed to provide individuals with the knowledge and skills required to safely and effectively administer oxygen therapy to patients. This course is typically aimed at healthcare professionals or individuals working in healthcare settings where oxygen therapy may be required. The course covers a range of topics related to oxygen administration, including the physiological principles of oxygen therapy, the different types of oxygen delivery systems, and the indications and contraindications for oxygen therapy. Participants will learn how to assess patients for oxygen therapy, interpret oxygen saturation readings, and calculate appropriate oxygen flow rates based on patient needs. In addition to theoretical knowledge, the course also includes practical training on the correct use and handling of oxygen equipment, including oxygen cylinders, regulators, masks, and nasal cannulas. Participants will learn how to assemble and disassemble oxygen delivery systems, perform safety checks, and troubleshoot common issues that may arise during oxygen therapy. Throughout the course, emphasis is placed on maintaining patient safety and preventing complications associated with oxygen therapy. Participants will learn about potential hazards, such as oxygen toxicity and the risks of fire and explosion, and will be trained on appropriate infection control measures to minimize the spread of pathogens. Upon successful completion of the RQF Level 3 Administration of Oxygen course, participants should have a comprehensive understanding of oxygen therapy principles, the ability to assess and administer oxygen to patients, and the confidence to handle oxygen equipment safely. This course aims to ensure that healthcare professionals are competent and capable of delivering high-quality oxygen therapy in a variety of clinical settings. Suitability - Who should attend? The RQF Level 3 Administration of Oxygen therapy course is typically designed for healthcare professionals or individuals working in healthcare settings where oxygen therapy may be required. The course is suitable for the following individuals: Healthcare Practitioners: Nurses, paramedics, emergency medical technicians (EMTs), and other healthcare practitioners who may be involved in administering oxygen therapy to patients. Caregivers in Healthcare Settings: Individuals working in healthcare facilities such as hospitals, clinics, and nursing homes, who are responsible for assisting patients with oxygen therapy. First Responders: Firefighters, police officers, and other first responders who may encounter situations where administering oxygen therapy is necessary. Trainers and Educators: Instructors who teach healthcare-related courses and wish to enhance their knowledge and skills in oxygen therapy administration to provide better instruction to their students. Healthcare Students: Students pursuing healthcare-related degrees or certifications, such as nursing or paramedicine, who need to acquire the knowledge and practical skills of administering oxygen therapy. Outcome / Qualification etc. The RQF Level 3 Administration of Oxygen qualification aims to provide learners with the necessary knowledge and skills to safely and effectively administer oxygen therapy. Outcomes: Understand the principles of oxygen therapy: Learners will gain a solid understanding of the physiological principles of oxygen therapy, including the benefits and indications for its use, as well as the potential risks and contraindications. Assess patients for oxygen therapy: Learners will learn how to assess patients and determine their need for oxygen therapy based on various factors such as clinical signs, symptoms, and oxygen saturation levels. Administer oxygen therapy: Learners will be trained on the correct techniques and procedures for administering oxygen therapy to patients using various delivery systems, such as nasal cannulas, masks, and non-rebreather masks. Calculate appropriate oxygen flow rates: Learners will develop the skills to calculate and adjust the appropriate oxygen flow rates based on patient needs, taking into consideration factors like oxygen saturation levels, age, and clinical condition. Handle and maintain oxygen equipment: Learners will be instructed on the proper handling, storage, and maintenance of oxygen equipment, including oxygen cylinders, regulators, masks, and tubing. Ensure patient safety: Learners will understand the potential risks and hazards associated with oxygen therapy and learn how to mitigate them, including measures to prevent oxygen toxicity, fire, and infection control. Troubleshoot common issues: Learners will acquire problem-solving skills to identify and address common issues that may arise during oxygen therapy, such as equipment malfunctions, inadequate oxygen delivery, or patient discomfort. Maintain documentation and communicate effectively: Learners will learn how to accurately record and document oxygen therapy interventions, including flow rates, assessments, and patient responses. They will also develop effective communication skills to interact with patients, caregivers, and other healthcare professionals. Training Course Content ADMINISTRATION OF OXYGEN THERAPY - MINIMUM 6 CONTACT HOURS Module 1 Introduction Module 2 Benefits of oxygen therapy Module 3 Indications for the use of oxygen Module 4 Contraindications Module 5 Dangers of using compressed gas Module 6 Use, storage and handling Module 7 Operational checks Module 8 When oxygen is required Module 9 Practical training Module 10 Written assessment and course closure MODULE 1 INTRODUCTION Session content Trainer/assessor introduction Venue health and safety procedures, facilities, and any housekeeping rules Qualification information: • Syllabus • Validity, requalification, and refresher training • Assessment process and any physical demands • Reasonable adjustment and special consideration • FAA and centre complaints and appeals policies Administration: • Completion of the FAA Course Register and FAA Learner Registration Forms Learner introductions Session duration 20 minutes MODULE 2 BENEFITS OF OXYGEN THERAPY Session content Benefits Lack of oxygen Respiratory system Circulatory system Nervous system input Muscles used in respiration Inspiration Exhalation Composition of air Session duration 30 minutes MODULE 3 INDICATIONS FOR THE USE OF OXYGEN Session content When to give oxygen Session duration 20 minutes MODULE 4 CONTRAINDICATIONS Session content When not to give oxygen Session duration 20 minutes MODULE 5 DANGERS OF USING COMPRESSED GAS Session content Safety Session duration 20 minutes MODULE 6 USE, STORAGE AND HANDLING Session content Oxygen saturation SPO2 Equipment Storage Session duration 25 minutes MODULE 7 OPERATIONAL CHECKS Session content Operational checks Assessment Scenario 1 – Operational checks prior to use Session duration 40 minutes MODULE 8 WHEN OXYGEN IS REQUIRED Session content When to give oxygen High flow (15 LPM 100%) Medium flow (5 – 10 LPM 40%) Low flow (4 LPM 28%) Record keeping Assessment Scenario 2 - Cardiopulmonary resuscitation (CPR), safe use of an automated external defibrillator (AED), and the use of a bag, valve, and mask (BVM) Session duration 45 minutes MODULE 9 PRACTICAL TRAINING Session content Hands on the equipment The use of pulse oximetry Assessment Scenario 3 - Administration of oxygen using a non-rebreather mask Session duration 1 hour 40 minutes MODULE 10 WRITTEN ASSESSMENT AND COURSE CLOSURE Session content Assessment Completion of the written assessment • any final questions • complete the learner declaration on the FAA Learner Registration Form • complete the FAA Course Evaluation Inform learners when they can expect to receive their certificate and the method of delivery i.e. e-certificate or hard copy. Session duration 40 minutes Course delivery details The qualification has 6 assigned guided learning hours (GLH) and 7 hours total qualification time (TQT). GLH indicates the number of contact hours that the learner will undertake being taught or assessed under the immediate guidance or supervision of the trainer/assessor in the classroom. TQT includes GLH but also considers any unsupervised learning or preparation that a learner may undertake independently which could include self-study or the completion of set tasks. The minimum classroom contact time of 6 hours can be delivered in 1 day or can be completed over a maximum of 3 weeks ensuring that each session is a minimum of two hours. The learner ratio for the qualification is a maximum of 12 learners to 1 trainer/assessor. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price Continuing Studies Upon successful completion of the RQF Level 3 Administration of Oxygen therapy course, learners may have various progression options depending on their career goals and professional aspirations. Here are some potential pathways: Employment in Healthcare Settings: The qualification can enhance employment opportunities in healthcare settings such as hospitals, clinics, nursing homes, and home healthcare agencies. Learners can seek roles as healthcare assistants, nursing assistants, or medical support staff where knowledge and skills in oxygen therapy administration are valued. Specialised Healthcare Roles: The RQF Level 3 Administration of Oxygen qualification can serve as a stepping stone towards more specialized healthcare roles. For example, learners may pursue additional training and certifications in areas such as respiratory therapy, emergency medicine, or critical care nursing. Continuing Professional Development (CPD): Healthcare professionals who have completed the course may choose to engage in ongoing CPD activities to deepen their knowledge and expand their skill set. They can attend workshops, conferences, or advanced courses related to oxygen therapy, respiratory care, or other relevant areas of healthcare. Higher Education: Learners who wish to further their education can consider pursuing higher-level academic qualifications in healthcare. The RQF Level 3 Administration of Oxygen qualification can be a valuable foundation for pursuing degrees or diplomas in nursing, paramedicine, respiratory therapy, or other healthcare-related fields. Career Progression within Current Role: The qualification can also contribute to career advancement within the learner's current healthcare role. It may open up opportunities for increased responsibility, leadership roles, or specialized positions related to oxygen therapy management and administration. Instruction and Training: Individuals who have gained expertise in oxygen therapy administration may explore opportunities to become instructors or trainers in the field. They can share their knowledge and skills by teaching oxygen therapy courses or delivering training sessions to healthcare professionals or students. It's important to note that the specific progression options may vary depending on regional requirements, healthcare regulations, and individual career goals. Learners are encouraged to research and explore opportunities specific to their location and professional aspirations.

First Aid at Work is a 3 day course 1 day is delivered on line. If you are already qualified just choose the 2 day option to requalify and you skip the online element. The course is suitable for people who work in high risk workplaces and covers the worst case scenarios and some of the more common minor stuff and goes on to cover common injuries and conditions a first aider might come accross. Initial training: 1 day online learning 2 days in the Splat classroom. Initial training is a BLENDED course meaning that 6 hours of work must be completed online BEFORE the start of the course. Without this completed online element delegates will not be able to attend training and places cannot be refunded. Registration for the online element will be sent separately when booking is complete. Requalifier: If you have a **current First Aid at Work Certificate** you need only attend the 2 classroom days. You can choose this option at booking. First Aid Training at Splat is relaxed and enjoyable. We aim to help you learn and support you to get what you need from the day. There are some practical and some multiple-choice assessments but our job is to ensure you have everything you need to pass these easily. Please note that First Aid can be quite physical, you will need to be able to kneel on the floor to perform CPR and Recovery Position. Please wear comfortable clothing you can move around in, and, if possible, please let us know ahead of time if there is anything we can do to help support you and your enjoyment of the day.

Health & Safety, PPE Covid COSHH & RIDDOR Equality & Diversity, Human Rights Infection Control Food Safety Information Governance Data Protection (GDPR) Records Management Fraud & Bribery Conflict Resolution Lone Worker Moving & Handling level 2(practical covered) Fire Safety Freedom of Information Safeguarding Adult & Children level 3 Radicalisation Slips Trips & Falls Your Healthcare Career Person Centred Care Duty of Care Consent Communication Privacy & Dignity Complaints Handling BLS –CPR & Choking for Adults and Children (practical covered) Mental Capacity Act—DoLS Mental Health Act

Psychological Safety – Building Trust and Openness in Your Team We are delighted to invite you to Psychological Safety, an engaging in-person session designed to help you foster an environment where everyone feels safe to speak up, share ideas, and take interpersonal risks without fear. In this session, you will: Explore the key elements of psychological safety Assess your own trust-building strengths and areas for growth Identify practical actions to help create a psychologically safe environment within your team Led by Gail Zaleski, this workshop offers valuable insights for anyone looking to strengthen team dynamics, enhance collaboration, and build a culture of openness and mutual respect. Session Details: Date: Thursday, 15th May 2025 Time: 10:30 a.m. – 12:00 p.m. Location: In-person Facilitator: Gail Zaleski All employees are welcome and encouraged to attend this valuable development session.

This course covers basic electrics, PAT (Portable Appliance Testing) and RCD testing. Ideal for tool hire, plant hire. CPA Members HAE Members and IPAF Members for their Fitters, mechanics, technicians, Check and Test, Test and Run, PDI Techs, not forgetting Charities or other organisations selling electrical items and those that sell, deal in or refurbish equipment.

Learn how to cannulate ... Nationally Recognised Qualification OCN Accredited - Level 3 (advanced) - Ireland Level 5 CPD Accredited - The CPD Certification Service Classroom or Virtual Classroom options Covers all steps for cannulating in arm or hand Practise on artificial arms and fake blood! Essential qualification for all IV therapies Phlebotomy training desirable but not essential Basic understanding of English language required OPEN TO ALL APPLICANTS

Its peony season and London is in bloom! What better way to celebrate by creating a beautiful bouquet of gorgeous peonies? Our clients all time favourite flowers and one we look forward to coming into season each year. Come join me in the studio at West 16th SE21 where we will learn the art of building a beautiful hand-tied bouquet of the best seasonal flowers. Mix a gorgeous selection of flowers, fillers and foliage using the 'spiralling' technique used by the pros. We will be chatting through peony varieties, how to get the most out of them and sharing lots of flower hacks, tips and tricks along the way. We finish by learning presentation techniques and you'll leave with your floral creation to enjoy at home. The workshop will be held in the studio of West 16th, SE21 who will supply drinks and snacks included within the workshop price.