613 Learning courses in Nottingham

This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.

This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.

Overview Improve your knowledge of the English language and pronunciation and practice your speaking and vocabulary with our video lessons and with live face to face with the trainer online and In-Class. Choose your English course level from our wide range of english courses and start learning online today. Take any of our high quality online English lessons with the highlu experienced trainer and improve your English speaking skills along with your grammar, reading and writing. Start by taking our English lessons to help you find your level and increase your communication skills also find lessons and resources to improve your English skills. Throuh this course you will get more practice to improve your general English with our extended listening and reading materials and online trainer led training. Improve your the grammar and vocabulary and support your learning.

A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.

Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Overview This one day Accident Investigation course will give participants the necessary information and skills to enable them to carry out a thorough and effective accident investigation. Description This course will provide attendees with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety. Topics covered: Accidents & Accident Causation – If an organisation does not properly control risks, the outcome of an accident often depends on chance. Because the outcome of an accident cannot be accurately predicted, the only way to effectively reduce accidents is by controlling the underlying causes of all the different accident types. Accident Reporting Process – Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 1995 (RIDDOR) The Process – You have 2 top priorities when you are first notified of an accident. The first is to the injured person to ensure that appropriate medical attention is available. The second priority is then to ensure that the area is made safe to ensure no other persons are injured Accident Investigation – Every employer has a Moral, Legal & Economic obligation to protect the health and safety of employees while at work The Cause of Accidents – During an accident investigation you will be looking for the unsafe acts and the unsafe conditions which contributed to the accident. If you carry out the investigation effectively, then you will find the root cause or causes of the accident Facts to be Collated – When you conduct an accident investigation you should be seeking to obtain information on unsafe acts, unsafe conditions, immediate failures and latent failures. To find out these various elements of the accident you need to ask the questions who, where, when, and what, which will give you details of the event Reaching Conclusion – Identifying all the failure modes, satisfy all the answers to what, where, why, who etc., and thus identify all the causes of the accident Review of Session – Creating an action plan to embed learning. Who should attend Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures. Requirements for Attendees None.

An overview of catheter care as an effective intervention in infection prevention and controlled continence care. Allowing participants to demonstrate theoretical and practical competencies within a classroom environment.

Introducing the Exposure Therapy Package: Confront Your Fears, Embrace Resilience, and Regain Control Are you tired of being held captive by anxiety and fear? Miss Date Doctor’s Exposure Therapy Package offers you a proven and powerful approach to confront your fears, build resilience, and regain control over your life. Exposure Therapy is a specialized form of cognitive-behavioral therapy that helps individuals gradually face their fears in a safe and controlled environment. By systematically confronting anxiety-provoking situations, you’ll learn to retrain your brain’s response to fear, leading to reduced anxiety and increased confidence. Here’s how the Exposure Therapy Package can support you: Systematic Exposure: Under the guidance of our experienced therapists, exposure therapy will gradually introduce you to anxiety triggers in a controlled and supportive manner. As you confront your fears step-by-step, you’ll learn to manage anxiety more effectively. Fear Reduction: Exposure therapy helps desensitize your fear response by repeatedly exposing you to anxiety-inducing situations. Over time, your brain will adapt to these situations, leading to a reduction in anxiety levels. Empowering Coping Strategies: Our therapists will equip you with effective coping strategies to manage anxiety and distress during exposure sessions. These techniques will empower you to face challenges with increased confidence. Regaining Control: Exposure therapy provides a sense of control over anxiety-provoking situations. As you confront your fears, you’ll realize that you have the power to influence your response to anxiety, fostering a renewed sense of agency. Lasting Results: Exposure therapy is designed to produce long-lasting results. By learning to confront and manage fears, you’ll carry this resilience and newfound confidence into various aspects of your life. Customized Treatment: The Exposure Therapy Package is tailored to your specific fears and triggers. Your therapy sessions will be personalized to address your unique needs and challenges. Safe and Supportive Environment: Our therapists provide a safe and supportive environment during exposure sessions. You’ll have the guidance and encouragement needed to navigate anxiety-provoking situations with confidence. Exposure therapy is a transformational journey that allows you to break free from the grip of anxiety and reclaim your life. The Exposure Therapy Package at Miss Date Doctor is designed to empower you to face your fears, build resilience, and experience lasting relief from anxiety. Take the first step towards a more empowered and anxiety-free life with the Exposure Therapy Package. Embrace the journey of growth and regain control over your emotions and experiences. Confront your fears, unlock your potential, and step into a future filled with resilience and confidence. 3 x 1 hour sessions https://relationshipsmdd.com/product/exposure-therapy-package-m-d-d/

This is the package for improving your relationship and learning more about the five love languages, communicating, understanding, compromise, respect and trust. This package is a relationship educational package aimed at improving and enhancing your relationships with loved ones you will be taught the ideal approaches and social skills to maintain more formidable and long lasting relationships  https://relationshipsmdd.com/dating-improve-my-relationship-packages/

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.