2128 Learning & Development courses in Glasgow delivered On Demand

***24 Hour Limited Time Flash Sale*** GDPR, Legal Advisor & Office Management- QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your potential with our comprehensive GDPR, Legal Advisor & Office Management bundle! With 3 QLS-endorsed courses and 5 additional CPD QS accredited courses, this bundle is designed to arm you with a profound understanding of the legalities and administrative dynamics of the business world. Stand tall in the ever-changing legal environment with our Legal Advisor and GDPR Certificate courses. Become the backbone of your office with our Office Management course. Your journey won't stop here. The Contracts Law UK 2021, Commercial Law, Business Law, Employment Law, and Business Writing Stories courses are ready to shape you into a top-notch professional. The best part? You'll receive hardcopy certificates for the QLS-endorsed courses, serving as tangible evidence of your newfound expertise. Let your learning journey commence with our GDPR, Legal Advisor & Office Management bundle! Key Features of the GDPR, Legal Advisor & Office Management- QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our GDPR, Legal Advisor & Office Management- QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Management QLS Course 02: Legal Advisor QLS Course 03: GDPR Certificate 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Contracts Law UK 2021Course 02: Commercial lawCourse 03: Business LawCourse 04: Employment LawCourse 05: Business Writing In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our GDPR, Legal Advisor & Office Management- QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Upon completing this bundle, you will: Gain an in-depth understanding of GDPR and its application in businesses. Acquire knowledge about the roles and responsibilities of a legal advisor. Master the strategies and techniques for efficient office management. Understand the nuances of Contracts Law UK 2021 and its business implications. Learn the principles of Commercial and Business Law and how they shape businesses. Understand Employment Law and its impact on workplace dynamics. Develop effective Business Writing abilities to clearly communicate in a professional setting. This GDPR, Legal Advisor & Office Management bundle promises a well-rounded learning experience. It delves deep into the core subjects of GDPR and Legal Advisory, offering you the theoretical knowledge to navigate these complex areas. Similarly, the Office Management course offers an understanding of office dynamics and the role you play in shaping it. Additionally, the bundle includes CPD QS accredited courses like Contracts Law UK 2021, Commercial Law, Business Law, Employment Law and Business Writing Stories that add to your competence. Learning these subjects equips you with a comprehensive understanding of different legal aspects, administrative strategies and communication skills necessary in the modern business world. Embark on this journey of knowledge, and see the benefits unfold in your career progression! CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals aspiring to become legal advisors or office managers. Professionals seeking to expand their knowledge in GDPR and other legal aspects. Entrepreneurs wanting to understand legal compliance and office dynamics. Students studying law, business or management who wish to supplement their learning. Career path Legal Advisor: Annual salary ranges from £30,000 to £90,000. Office Manager: Annual salary ranges from £22,000 to £45,000. Compliance Officer (GDPR): Annual salary ranges from £25,000 to £65,000. Contracts Lawyer: Annual salary ranges from £45,000 to £130,000. Business Law Consultant: Annual salary ranges from £40,000 to £120,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Are you ready to embark on an enlightening journey of wisdom with the Rigging & Lifting bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Rigging & Lifting, Forklift, Manual Handling & Workplace safety. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Rigging and Lifting Course 02: Forklift Training - Online Course Course 03: Port Management Diploma Course 04: Warehouse Safety Course 05: Ladder Safety Course 06: Manual Handling Training Course 07: Work At Height Training Course 08: Level 2 Health and Safety in the Workplace Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Rigging & Lifting, Forklift, Manual Handling & Workplace safety bundle illuminate your path to wisdom. The Rigging & Lifting, Forklift, Manual Handling & Workplace safety bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Rigging & Lifting, Forklift, Manual Handling & Workplace safety package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Rigging & Lifting bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Rigging & Lifting, Forklift, Manual Handling & Workplace safety community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Rigging & Lifting bundle. Establish robust bases across each course nestled within the Rigging & Lifting bundle. Decipher intricate concepts through the articulate content of the Rigging & Lifting bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Rigging & Lifting bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Rigging & Lifting bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Rigging & Lifting bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Rigging & Lifting bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Rigging & Lifting bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Rigging & Lifting journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Rigging & Lifting bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Rigging & Lifting bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Are you ready to embark on an enlightening journey of wisdom with the Web Development bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Web Development (CSS, HTML & Bootstrap 4). Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Learn Web Development from Scratch Course 02: HTML Web Development Crash Course Course 03: CSS Web Development Crash Course Course 04: Bootstrap 4 Responsive Web Development Course 05: Front End Web Development Training for Everyone Course 06: Web Design in Affinity Designer Course 07: Advanced Diploma in User Experience UI/UX Design Course 08: UX (User Experience) Fundamentals Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Web Development (CSS, HTML & Bootstrap 4) bundle illuminate your path to wisdom. The Web Development (CSS, HTML & Bootstrap 4) bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Web Development (CSS, HTML & Bootstrap 4) package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Web Development bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Web Development (CSS, HTML & Bootstrap 4) community today and let your voyage of discovery begin! Learning Outcomes: Upon completing this Web Development bundle, the learner will be able to: Attain a holistic understanding in the designated areas of study with the Web Development bundle. Establish robust bases across each course nestled within the Web Development bundle. Decipher intricate concepts through the articulate content of the Web Development bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Web Development bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Web Development bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Web Development bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Web Development bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Web Development bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Web Development journey and let knowledge guide you towards a brighter future. CPD 85 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Web Development bundle is suitable for: Aspiring Web Developers: Beginners seeking foundational web development skills. Front-End Developers: Professionals enhancing skills in responsive design and user experience. Graphic Designers: Designers expanding into web design using tools like Affinity Designer. UX/UI Designers: Specialists improving their knowledge in user experience and UI design. Entrepreneurs: Business owners wanting to build or manage their websites. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Web Development bundle. Career path This Web Development bundle will help to pursue various career paths: Junior Web Developer HTML Developer CSS Developer Bootstrap Web Developer Front-End Web Developer UI/UX Designer Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Software and Web Development bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Software and Web Development related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Software and Web Development bundle will help you build a solid foundation to become a proficient worker in the sector. This Software and Web Development Bundle consists of the following 30 CPD Accredited Premium courses - Course 1: C++ Development: The Complete Coding Guide Course 2: Basic C# Coding Course 3: Computer Vision: C++ and OpenCV with GPU support Course 4: Python Basic Programming for Absolute Beginners Course 5: Python Programming for Everybody Course 6: Intermediate Python Coding Course 7: Level-3 Machine Learning Course with Python Course 8: Learn to Use Python for Spatial Analysis in ArcGIS Course 9: Higher Order Functions in Python - Level 03 Course 10: Javascript Programming for Beginners Course 11: Basic Asynchronous JavaScript Course 12: JavaScript Functions Course 13: JavaScript Promises Course 14: JavaScript Foundations for Everyone Course 15: JavaScript Masterclass: ES6 Modern Development Course 16: jQuery Masterclass Course: JavaScript and AJAX Coding Bible Course 17: Microsoft SQL Server Development for Everyone Course 18: SQL Programming Masterclass Course 19: SQL NoSQL Big Data and Hadoop Course 20: Introduction to Data Analysis Course 21: Data Science with Python Course 22: Data Analytics with Tableau Course 23: R Programming for Data Science Course 24: Complete Google Analytics Course Course 25: Quick Data Science Approach from Scratch Course 26: Root Cause Analysis Course 27: Google Data Studio: Data Analytics Course 28: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 29: Business Intelligence and Data Mining Masterclass Course 30: Need Another ONE COURSE 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 1:Career Development Plan Fundamentals Course 2:CV Writing and Job Searching Course 3:Interview Skills: Ace the Interview Learning Outcome This tailor-made Software and Web Development bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Software and Web Development Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Software and Web Development bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Software and Web Development Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Level 7 Diploma in Management and Leadership Online This Level 7 Diploma in Leadership & Management Course will help you advance your career by providing you with the most up-to-date leadership and management information. The Level 7 Diploma in Leadership & Management Course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. You will learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Diploma in Management and Leadership Course. By the end of the Level 7 Diploma in Management and Leadership Course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Level 7 Diploma in Leadership & Management UK course to learn how to improve your leadership and management skills. Free Courses of this Level 7 Diploma in Management and Leadership Course Course 01: Level 7 Diploma in Leadership and Management Course Course 02: Level 3 Business Administration Course 03: Level 4 Time Management Course Other Benefits of this Level 7 Diploma in Management and Leadership Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Management and Leadership Course] Level 7 Diploma in Management and Leadership Industry Experts Designed this Level 7 Diploma in Leadership & Management course into 10 detailed modules. Course Curriculum of the Level 7 Diploma in Management and Leadership Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Diploma in Management and Leadership After completing each module of the Level 7 Diploma in Leadership & Management Online UK Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Diploma in Management and Leadership After completing the MCQ/Assignment assessment for this Level 7 Diploma in Leadership & Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 7 Diploma in Management and Leadership This Level 7 Diploma in Management and Leadership Course is for anyone serious about their professional development. This Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Diploma in Leadership & Management UK Course Requirements Level 7 Diploma in Management and Leadership Students who intend to enrol in this Level 7 Diploma in Management and Leadership course must meet the following requirements: Level 7 Diploma in Management and Leadership: Good command of the English language Level 7 Diploma in Management and Leadership: Must be vivacious and self-driven Level 7 Diploma in Management and Leadership: Basic computer knowledge Level 7 Diploma in Management and Leadership: A minimum of 16 years of age is required Career path Level 7 Diploma in Management and Leadership Certificates Certificate of completion Digital certificate - Included

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Body Language Diploma Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Body Language Diploma Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Body Language Diploma Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Body Language Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Body Language Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Body Language Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Body Language Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Body Language Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Body Language Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Body Language Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mastering Your Body Language Introduction To Body Language 00:15:00 Understand The Positive And Negative Positions 00:15:00 Observe How People React To Certain Body Language 00:15:00 Set A Goal For The Image You Wish To Project 00:15:00 Practice Scenarios In The Mirror 00:15:00 Train Your Body To React Positively 00:30:00 Learn How To Take Down Someone's Wall with Positive Body Positions 00:30:00 Understand The Importance Of Symmetry 00:15:00 What You Can Get Into With The Incorrect Body Language 00:15:00 Communicating Effectively Module One - Getting Started 00:05:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 00:06:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:05:00 Effective Communication: Body Language- Activities 00:00:00 Recommended Reading Recommended Reading:Master in Body Language 00:00:00 Assignment Assignment - Body Language Diploma 00:00:00

Dive deep into the intricacies of the 'Leadership and Management Essential Skill' course and unlock the doors to transformative managerial practices. Discover a balanced blend of traditional management principles alongside cutting-edge theories on leadership. Understand the delicate dance between leadership and management, learn how to tackle hurdles, and master the various leadership styles to optimise team performance and growth. Learning Outcomes Comprehend the foundational principles that underpin successful management. Analyse and apply contemporary leadership theories within various organisational contexts. Discern the nuanced distinctions and practical applications between leadership and management. Identify and navigate challenges commonly faced in leadership and managerial roles. Recognise and implement varied leadership styles, evaluating their impact and leveraging mentoring for optimum outcomes. Why buy this Leadership and Management Essential Skill course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership and Management Essential Skill there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Leadership and Management Essential Skill course for? Aspiring managers keen to lay a strong foundation for their careers. Current managers seeking deeper insights into leadership dynamics. Team leaders eager to understand and adapt to different leadership styles. Individuals transitioning into roles requiring managerial oversight or leadership. Entrepreneurs and start-up founders wanting a structured approach to lead and manage. Prerequisites This Leadership and Management Essential Skill does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership and Management Essential Skill was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Manager: £30,000 - £55,000 Team Leader: £25,000 - £45,000 Chief Executive Officer (CEO): £70,000 - £150,000+ Operations Director: £60,000 - £100,000 Leadership Consultant: £40,000 - £85,000 Business Development Manager: £35,000 - £60,000 Course Curriculum Module 01: Principles of Management Principles of Management 00:15:00 Module 02: Applied Theories on Leadership Applied Theories on Leadership 00:15:00 Module 03: Leadership and Management Differences & Applications Leadership and Management Differences & Applications 00:14:00 Module 04: Obstacles in Leadership and Management Obstacles in Leadership and Management 00:17:00 Module 05: Different Leadership Styles Different Leadership Styles 00:17:00 Module 06: Impact of Different Leadership Style and Mentoring Impact of Different Leadership Style and Mentoring 00:18:00

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.