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Unlock a world of opportunities with our course, 'Managing Quality and Service Delivery'. Dive into the intricacies of understanding stakeholders and the essence of delivering top-notch services. Our curriculum guides learners through the fundamental theories of quality, highlighting the significance of continuous enhancement. By the course's end, you'll be adept at team building and comprehending the myriad responsibilities that ensure optimal quality and service. Learning Outcomes Comprehend the importance of stakeholder understanding and its impact on quality. Identify the key components of service delivery and their correlation with quality. Grasp the principles of continuous improvement and its essential role in service quality. Recognise various quality theories and their application in real-world scenarios. Develop strategies for effective team building and understanding team responsibilities. Why buy this Managing Quality and Service Delivery course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Managing Quality and Service Delivery there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Managing Quality and Service Delivery course for? Managers aiming to enhance their quality management skills. Individuals looking to delve into the realm of service delivery. Teams keen on adopting continuous improvement techniques. Those curious about theories shaping the world of quality. Aspiring leaders striving to grasp stakeholder dynamics. Prerequisites This Managing Quality and Service Delivery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Quality and Service Delivery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £40,000 - £60,000 Service Delivery Manager: £45,000 - £70,000 Continuous Improvement Specialist: £35,000 - £55,000 Stakeholder Relations Officer: £30,000 - £50,000 Team Building Consultant: £50,000 - £75,000 Quality Assurance Analyst: £25,000 - £45,000 Course Curriculum Module 01: Understanding stakeholder Understanding stakeholder 00:14:00 Module 02: Service delivery & Quality Service delivery & Quality 00:14:00 Module 03: Concept of continuous improvement Concept of continuous improvement 00:15:00 Module 04: Need for Continuous Improvement Need for Continuous Improvement 00:15:00 Module 05: Managing Quality Managing Quality 00:15:00 Module 06: Theories of Quality Theories of Quality 00:15:00 Module 07: Team Building & Responsibilities Team Building & Responsibilities 00:15:00

Your enterprise faces a new challenge, an unpredictable risk. The weight of responsibility rests on your shoulders, but there's a beacon of hope. Your foundation in Enterprise Risk Management empowers you to chart the path ahead. This transformative journey begins with our encompassing Enterprise Risk Management (ERM) course bundle. This Enterprise Risk Management (ERM) bundle presents a curated selection of courses designed to fortify your professional armoury. Delve into the intricate frameworks of Enterprise Risk Management and ISO 31000, grasp the core techniques behind Enterprise Risk: Identification and Mitigation, fuel your entrepreneurial spirit with Entrepreneurship Training, and establish a concrete understanding of Business Management. Furthermore, upscale your prowess with the Diploma in Lean Process and Six Sigma, journey through Operations Management: Enterprise Resource Planning and SAP Controlling (CO) - Product Costing S4HANA, and anchor your knowledge in Quality Management and Strategic Training - ISO 9001. Amid the ever-shifting sands of the business world, this Enterprise Risk Management (ERM) bundle's objective is to equip you with the ability to foresee, navigate, and manage enterprise risks, ensuring a thriving and sustainable trajectory for your ventures. Your Gateway to Excellence in Enterprise Risk Management: Course 01: Enterprise Risk Management and ISO 31000 Course 02: Enterprise Risk: Identification and Mitigation Course 03: Entrepreneurship Training Course 04: Business Management Course 05: Diploma in Lean Process and Six Sigma Course 06: Operations Management: Enterprise Resource Planning Course 07: SAP Controlling (CO) - Product Costing S4HANA Course 08: Quality Management and Strategic Training - ISO 9001 Learning Outcomes: Develop a robust understanding of Enterprise Risk Management principles and practices. Equip yourself with skills in risk identification, evaluation, and mitigation techniques. Absorb entrepreneurial concepts and foundational business management strategies. Commandeer Lean Process methodologies and Six Sigma for streamlined efficiency. Decipher the intricacies of Enterprise Resource Planning and SAP Controlling. Ground yourself in the benchmark standards and tactics associated with ISO 9001. Enterprise Risk Management and ISO 31000: Navigate the rich tapestry of risk management paradigms and ISO benchmarks. Enterprise Risk: Identification and Mitigation: Learn the art of discerning and addressing business risks adeptly. Entrepreneurship Training: Embrace the core tenets of initiating, steering, and expanding a business. Business Management: Comprehend the cardinal principles that underpin thriving businesses. Diploma in Lean Process and Six Sigma: Embrace the magic of streamlined processes and evidence-led decision-making. Operations Management: Enterprise Resource Planning: Journey through the labyrinth of resource orchestration and management. SAP Controlling (CO) - Product Costing S4HANA: Decipher the nuances of product valuation in the SAP milieu. Quality Management and Strategic Training - ISO 9001: Anchor yourself in quality-centric methodologies and strategic ISO norms. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Visionaries keen to dive into the domain of Enterprise Risk Management. Aspiring leaders and managers aiming for a dynamic role in business. Entrepreneurs desiring a fortified business insight. Process connoisseurs or analysts seeking a skill refinement. Individuals with an ardour to advance in business and risk management terrains. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Risk Management Analyst - £30K to £50K/year. Business Process Consultant (Lean & Six Sigma) - £35K to £60K/year. Operations Manager - £40K to £70K/year. SAP CO Consultant - £45K to £65K/year. Quality Management Specialist - £32K to £55K/year. Enterprise Risk Manager - £60K to £90K/year. Business Entrepreneur - Salaries are contingent on enterprise magnitude and prosperity. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Agility has become a prized business attribute. Although Agile methods were once most associated with software development, they are now applied in a host of different areas. Agile continues to find new applications because it is primarily an attitude. This programme delivers a solid grounding in both the Agile mindset and Agile methods. It covers three methods, illustrates the benefits of each and shows how they can be integrated. It includes practical techniques as well as background knowledge. By the end of the session, participants will be able to: Apply Agile concepts to self-manage their work Understand the roles people take on in Agile teams Use a variety of techniques to help deliver customer satisfaction Focus on delivering against priorities Employ a range of estimating techniques 1 Introduction Overview of the programme Review of participants' needs and objectives 2 The basics of Agile What makes Agile different Agile Manifesto and Principles Using feedback to deliver what is needed 3 Agile teams Multi-disciplinary teams Team size and empowerment Agile values 4 Agile at the team level - Scrum Scrum roles Scrum 'events' Scrum 'artifacts' 5 Agile for teams juggling multiple demands - Kanban Taking control of the work Improving throughput Dealing with bottlenecks 6 Agile in projects - AgilePM The phases of an Agile project Managing change requests Delivering on time 7 Estimating T-shirt / Pebble sizing Yesterday's weather Planning poker 8 Pick 'n' mix - some useful techniques The daily stand-up User stories Retrospectives Work-in-process limits Burndown charts Minimum viable product A / B testing 9 Review and action planning Identify actions to be implemented individually Conclusion

The aim of this course is to provide an overview of Agile approaches to product development. It explains what Agile is and when and why to use it. The scope of the programme includes: The course emphasises the collaborative nature of Agile and the flexibility it offers to customers. The principal training objectives for this programme are to help participants understand: Why and when to use Agile How to use Agile The roles involved in Agile development The cultural factors to take into account How to manage Agile developments 1 Introduction (Course sponsor and trainer) Why this programme has been developed Review of participants' needs and objectives 2 Background to Agile Issues with traditional approaches to product development How Agile helps Roots of Agile Agile lifecycles Product v project 3 How Agile works The Agile Manifesto Agile principles Process control: defined v empirical Different Agile methods The Scrum framework DSDM Atern 4 Managing Agile When to use Agile Managing Agile projects Team organisation 5 Agile techniques Daily stand-ups User stories Estimating MoSCoW prioritisation 6 Course review and action planning (Course sponsor present) Are there opportunities to use Agile? What actions should be implemented to adopt Agile? Conclusion

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want Why Facility Management Training Course right for you? Whether you are self-taught or you want to fill in the gaps for better efficiency and productivity, this facility management course will set you up with a solid foundation to become a confident facilitator and develop more advanced skills. This comprehensive facility management course is the perfect way to kickstart your career in the field of facility management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry experts, to enable you to learn quickly and efficiently and at your own pace and convenience. Facility Management Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction What is a Facility What is a Facility What is Facility Management What is Facility Management Why Facility Management Why Facility Management Function of Facility Management Function of Facility Management Principles of Facility Management Principles of Facility Management Triangle of Ps Triangle of Ps Key Facility Management Services Key Facility Management Services Role of a Facility Manager Role of a Facility Manager Types of Functions in FM Types of Functions in FM Models of Facility Management Models of Facility Management Who should take this course? This comprehensive facility management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of facility management. Entry Requirements There are no academic entry requirements for this facility management course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Assessment Method On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview Delivering projects on time and within budget is critical for organisations across sectors to meet strategic goals in an increasingly dynamic environment. As investing in projects continues rising exponentially, skilled project professionals are in high demand worldwide. From devising plans to assigning resources and overcoming unexpected hurdles, project managers play a key role in converting initiatives from ideas to reality. Gain globally applicable knowledge as endorsed by over 650,000 members through the Project Management Institute. Going beyond basics to application, this course helps you master techniques framed in the PMBOK® Guide for initiating, planning, executing, monitoring, controlling and closing projects. Become empowered to manage variables like scope, schedules, budgets, quality, teams, procurement and risk through best practices. Whether making events happen or coordinating product launches, robust project management capabilities build employability and open doors to more rewarding careers. With £36 billion invested annually and sectors like construction adopting project based working, opportunities exist across industries like IT, energy, infrastructure and engineering. Learning Outcomes of Project Management course: Understand globally recognized project management principles and frameworks Develop core skills for initiating, planning, executing, monitoring, controlling and closing projects Learn techniques for managing scope, time, cost, quality, resources, procurement and risk Build capabilities in leadership, communication, negotiation and stakeholder engagement Manage people, performance and change on projects Handle challenges like conflicts, crises and stress effectively Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Project Management (Project Manager) course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Project Management (Project Manager) course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Project Management (Project Manager) course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Project Management (Project Manager) is suitable for anyone aspiring to start a career in Project Management (Project Manager); even if you are new to this and have no prior knowledge on Project Management (Project Manager), this course is going to be very easy for you to understand.  And if you are already working in the Project Management (Project Manager) field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Project Management (Project Manager) course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Project Management (Project Manager) course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Project Management (Project Manager) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Project Management (Project Manager) course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Project Management Module 01: Introduction to Project Management 00:23:00 Module 02: PMBOK and PMI Module 02: PMBOK and PMI 00:15:00 Module 03: Global Project Management Module 03: Global Project Management 00:40:00 Module 04: Project Life Cycle Module 04: Project Life Cycle 00:30:00 Module 05: Time Management Module 05: Time Management 00:41:00 Module 06: Quality Management Module 06: Quality Management 00:22:00 Module 07: Effective Planning & Scheduling Module 07: Effective Planning & Scheduling 00:47:00 Module 08: Human Resource Management Module 08: Human Resource Management 00:18:00 Module 09: Performance Management Module 09: Performance Management 00:19:00 Module 10: Talent Management Module 10: Talent Management 00:19:00 Module 11: Organising Meeting and Conferences Module 11: Organising Meeting and Conferences 00:29:00 Module 12: Managing Resources Module 12: Managing Resources 00:19:00 Module 13: Change Management Module 13: Change Management 00:24:00 Module 14: Business Resilience and Crisis Management Module 14: Business Resilience and Crisis Management 00:18:00 Module 15: Conflict Management Module 15: Conflict Management 00:16:00 Module 16: Stress Management Module 16: Stress Management 00:17:00 Module 17: Communication Skills Module 17: Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Module 18: Procurement & Purchasing Management 00:22:00 Module 19: Risk Management Module 19: Risk Management 00:25:00