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6856 Leadership courses

Customer Service Manager

4.7(160)

By Janets

The Customer Service Manager course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Customer Service Manager course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Customer Service Manager WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 BONUS LECTURE!!! FINAL TIPS!!! 00:17:00 Assignment Assignment - Customer Service Manager 6 days, 3 hours Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Customer Service Manager
Delivered Online On Demand7 days
£25

The 7 Basic Tools of Quality

4.7(160)

By Janets

Register on the The 7 Basic Tools of Quality today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The The 7 Basic Tools of Quality is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The The 7 Basic Tools of Quality Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the The 7 Basic Tools of Quality, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Section 01: Introduction Introduction 00:01:00 What is the purpose of this course? 00:02:00 Section 02: Quality Let's set the scene 00:03:00 What is quality? 00:05:00 Why a focus on quality is important 00:03:00 The 7 tools of quality - an introduction 00:01:00 Section 03: The 7 Basic Tools Process Map 00:06:00 Check Sheet 00:04:00 Histogram 00:04:00 Pareto Chart 00:04:00 Fishbone Diagram 00:05:00 5 Whys 00:05:00 Run Chart 00:04:00 Section 04: Case Study Case study 00:06:00 Section 05: Close Out Close out 00:03:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The 7 Basic Tools of Quality
Delivered Online On Demand56 minutes
£25

Quality Assurance Manager

4.7(160)

By Janets

Register on the Quality Assurance Manager today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Quality Assurance Manager is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Quality Assurance Manager Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Quality Assurance Manager, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Concept of Quality Concept of Quality 00:18:00 Key Terms 00:32:00 Categories 00:20:00 Customer Input to Quality Customer Input 00:10:00 Plan Quality Plan Quality 00:07:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Quality Control Control Charts 00:10:00 Sampling 00:11:00 Six Sigma Six Sigma 00:07:00 The Steps 00:09:00 The 6 Six Sigma Challenges 00:05:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Quality Assurance Manager
Delivered Online On Demand2 hours 27 minutes
£25

Quality Tools and Problem Solving Methods

4.7(160)

By Janets

Register on the Quality Tools and Problem Solving Methods today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Quality Tools and Problem Solving Methods is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Quality Tools and Problem Solving Methods Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Quality Tools and Problem Solving Methods, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction About the instructor 00:01:00 Summary of the course 00:01:00 Tool 1 : The Checksheet Checksheet-1 00:01:00 CCIN practice final v2 00:06:00 Tool 2 : The Brainstorming The brainstroming 00:01:00 Brainstorming ip 00:06:00 Tool 3 : The Cause & Effect diagram The cause and effect diagram 00:01:00 CE in practice 00:08:00 Tool 4:The Histogram Tool The Histogram-1 00:01:00 The histogram in practice 00:10:00 Tool 5:The Pareto diagram Pareto diagram 00:01:00 Pareto in practice final 00:09:00 Tool 6-A:The Control chart Control Chart-1 00:01:00 Control chart in practice part 1 00:11:00 Control chart in practice part 2 00:10:00 Tool 6-B:The Scatter plot Scatter Plot-1 00:01:00 Scatterplot In practice 00:07:00 Tool 7 : Flowchart /Process Mapping Flowchart in practice 00:10:00 Flowchart-1 00:01:00 The Problem Solving Process Psp Overview 00:01:00 The PSP 00:04:00 The PSP in detail 00:08:00 Method 1: The A3 The A3 00:01:00 A3 sheet 00:04:00 The A3 in practice 00:15:00 Method 2:The 8D The 8D 00:01:00 The 8D in practice 00:12:00 The 8D sheet final 00:04:00 Method 3-A:The PDCA The PDCA 00:01:00 Method 3-B:The 5 why 5 Why 00:01:00 Method 4: Six Sigma Six Sigma 00:01:00 More about six sigma 00:05:00 Method 5: The Shainin Methodology Shainin system 00:06:00 Shainin Method 00:01:00 Problem Solving methods Overview of the section 00:01:00 The Preventive Tools 00:01:00 Tool 1:The FMEA The Fmea 00:01:00 The FMEA in practice 00:12:00 The FMEA process 00:14:00 Tool 2:The Control Plan Control plan in practice 00:07:00 The Control Plan 00:01:00 Conclusion Final Conclusion 00:01:00 QMS 00:04:00 Resources Resources - Quality Tools and Problem Solving Methods 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Quality Tools and Problem Solving Methods
Delivered Online On Demand3 hours 14 minutes
£25

QA: Quality Assurance & Six Sigma

4.7(160)

By Janets

Register on the QA: Quality Assurance & Six Sigma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The QA: Quality Assurance & Six Sigma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The QA: Quality Assurance & Six Sigma Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the QA: Quality Assurance & Six Sigma, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Concept of Quality Concept of Quality 00:18:00 Key Terms 00:22:00 Categories 00:20:00 Customer Input to Quality Customer Input 00:10:00 Plan Quality Plan Quality 00:07:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Quality Control Control Charts 00:10:00 Sampling 00:11:00 Six Sigma Six Sigma 00:07:00 The Steps 00:09:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam - QA: Quality Assurance & Six Sigma 00:20:00 Final Exam Final Exam - QA: Quality Assurance & Six Sigma 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

QA: Quality Assurance & Six Sigma
Delivered Online On Demand2 hours 57 minutes
£25

Quality Control and Assurance

4.7(160)

By Janets

Overview: Follow your dreams by enrolling on the Quality Control and Assurance course today and develop the experience, skills and knowledge you need to enhance your professional development. Quality Control and Assurance will help you arm yourself with the qualities you need to work towards your dream job. Study the Quality Control and Assurance training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Quality Control and Assurance course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Quality Control and Assurance course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Quality Control and Assurance course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Quality Control and Assurance course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Quality Control and Assurance course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Quality Control and Assurance course. The Quality Control and Assurance course is designed by industry experts and is tailored to help you learn new skills with ease.  The Quality Control and Assurance is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Quality Control and Assurance when it suits you. Access the Quality Control and Assurance course modules from any internet-enabled device, including computers, tablets, and smartphones. The Quality Control and Assurance course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Quality Control and Assurance now and start learning instantly! What You Get Out Of Studying Quality Control and Assurance With Janets: Receive a digital Certificate upon successful completion of the Quality Control and Assurance course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description  The Quality Control and Assurance training course is delivered through Janets' online learning platform. Access the Quality Control and Assurance content from any internet-enabled device whenever or wherever you want to. The Quality Control and Assurance course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Quality Control and Assurance course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Quality Control and Assurance course. After successfully passing the Quality Control and Assurance course exam, you will be able to apply for a CPD-accredited certificate as proof of your Quality Control and Assurance qualification. Certification All students who successfully complete the Quality Control and Assurance course can instantly download their digital certificate. You can also purchase a hard copy of the Quality Control and Assurance course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Quality Control and Assurance is ideal for those who already work in this sector or are an aspiring professional. This Quality Control and Assurance course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Quality Control and Assurance is open to all students and has no formal entry requirements. To study the Quality Control and Assurance course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Quality Control and Assurance is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Quality Control and Assurance and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Concept of Quality Concept of Quality 00:18:00 Key Terms 00:22:00 Categories 00:20:00 Customer Input to Quality Customer Input 00:10:00 Plan Quality Plan Quality 00:07:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Quality Control Control Charts 00:10:00 Sampling 00:11:00 Six Sigma Six Sigma 00:07:00 The Steps 00:09:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam - Quality Control and Assurance 00:20:00 Final Exam Final Exam - Quality Control and Assurance 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Quality Control and Assurance
Delivered Online On Demand2 hours 57 minutes
£25

Managing Quality and Service Delivery

4.7(160)

By Janets

Register on the Managing Quality and Service Delivery today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Managing Quality and Service Delivery is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Managing Quality and Service Delivery Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £59. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Managing Quality and Service Delivery, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Unit 01: Understanding stakeholder Understanding stakeholder 00:14:00 Unit 02: Service delivery & Quality Service delivery & Quality 00:14:00 Unit 03: Concept of continuous improvement Concept of continuous improvement 00:15:00 Unit 04: Need for Continuous Improvement Need for Continuous Improvement 00:15:00 Unit 05: Managing Quality Managing Quality 00:15:00 Unit 06: Theories of Quality Theories of Quality 00:15:00 Unit 07: Team Building & Responsibilities Team Building & Responsibilities 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Managing Quality and Service Delivery
Delivered Online On Demand1 hour 43 minutes
£25

MENTALITY - The inner voice

By Mastermind Academy UK Ltd

This course delves into the concept of the inner voice that constantly communicates with us, influencing our thoughts, shaping our perceptions, and guiding our behaviors. It examines cognitive frameworks and mental patterns that are fundamental to understanding decision-making and interpretation. It is ideal for individuals interested in psychology, personal development, or leadership.

MENTALITY - The inner voice
Delivered Online On Demand1 hour 30 minutes
£100

Level 5 Childcare Training

5.0(3)

By School Of Health Care

Childcare: Childcare Training Course Childcare training means to take care of a child when their parents are working or the child needs special affections. The skills you need just to keep patient, communicate, and leadership and many others. A childcare: childcare worker must keep an eye on the kids and make sure they're safe. If you are passionate in raising children or get easily attached with children then our Level 5 Childcare Training course is for you. Our Level 5 Childcare Training course covers an overall idea of childcare: childcare training. The aspects that influence the development process, stages of language development, safeguarding children, common Stages of Social and Emotional Development and many more. The benefits you will get a solid foundation for becoming a self-assured Child Care specialist as well as more advanced skills to fill in the gaps for increased efficiency and productivity. If you believe you have the ability to join this career, we can help you with the beginning training and role preparation. Why choose this Level 5 Childcare Training Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Course.. >> Other Benefits of This Level 5 Childcare Training Course FREE PDF Certificates Lifetime Access Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 5 Childcare Training Course] Childcare: Childcare Training Course All of the topics are designed by our experts that help our learners understand each lesson quickly. Our professionals have designed this Level 5 Childcare Training course into twelve modules. You do not need any prior academic degree to start our course. Enrol now and learn with enjoyment. Learning Outcomes After completing the Level 5 Childcare Training course, the learner will be able to - Understand the fundamentals of early childhood development. Learn about attachment theory and its significance. Understand how to address a variety of common developmental problems. Know the process of moral development. Recognize the personality development of children. Gain a depth knowledge about the modern field of child psychology. Course Curriculum Module 1: An Overview of Early Childhood Education Module 2: Empowering Children to Learn in the Early Years Module 3: The Process of Caring for Child’s Development Module 4: Developing Socially and Emotionally Module 5: Aspects That Influence the Development Process Module 6: Other Factors Influencing the Child Development Process Module 7: Stages of Language Development Module 8: The Process of Moral Development Module 9: Personality Development of Children Module 10: Problems During Infancy and Childhood Period Module 11: Adolescence’s Problems Explained Module 12: Safeguarding Children >------------< Certification After completing the Level 5 Childcare Training course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Assessment Method After completing Level 5 Childcare Training Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Childcare: Childcare Training Course This Level 5 Childcare Training course is appropriate for both beginners and those with previous experience working with children. If you are interested in serving children, then don’t waste your time. Enroll our course and enjoy learning. In the job sector you can stand out from the crowd once you are done with our prestigious course. Requirements Childcare: Childcare Training Course To enrol in this Childcare: Childcare Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Childcare: Childcare Course. Be energetic and self-motivated to complete our Childcare: Childcare Course. Basic computer Skill is required to complete our Childcare: Childcare Course. If you want to enrol in our Childcare: Childcare Course, you must be at least 15 years old. Career path Childcare: Childcare Training Course After completing this Level 5 Childcare Training course you may be able to pursue a career in: Daycare institute Babysitter Special children care consultant.

Level 5 Childcare Training
Delivered Online On Demand5 hours
£12

How to Develop Gravitas

By OnlinePMCourses

How to Select and Apply the Right Leadership Style for Every Situation

How to Develop Gravitas
Delivered Online On Demand
£37