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5728 Leadership courses

Managing Customer Excellence - CPD Approved

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Managing Customer Excellence Mega Bundle** Managing Customer Excellence Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Managing Customer Excellence package online with Studyhub through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Managing Customer Excellence course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but twenty-five Managing Customer Excellence courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course This Managing Customer Excellence Bundle consists the following career oriented courses: Course 01: Customer Service Manager Training and Front Desk Certification Course 02: Customer Relationship Management Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Conversation Virtually with Anyone Course 25: Decision Making and Critical Thinking Online Course The Managing Customer Excellence course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly. The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Managing Customer Excellence bundle, you really hit the jackpot. Here's what you get: Step by step Managing Customer Excellence lessons One to one assistance from Managing Customer Excellenceprofessionals if you need it Innovative exams to test your knowledge after the Managing Customer Excellencecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Managing Customer Excellence courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Managing Customer Excellence certificate and transcript on the next working day Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing Customer Excellence training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence Requirements To participate in this Managing Customer Excellence course, all you need is - A smart device A secure internet connection And a keen interest in Managing Customer Excellence Career path You will be able to kickstart your Managing Customer Excellence career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Managing Customer Excellence - CPD Approved
Delivered Online On Demand6 days
£279

Facilities and Quality Management - QLS Endorsed Level 5 & 7

By Imperial Academy

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Facilities and Quality Management - QLS Endorsed Level 5 & 7
Delivered Online On Demand
£150

Facilities Management

By NextGen Learning

Do you want a job that will both challenge and gratify you? Do you want to work in an industry that is growing rapidly and offers many opportunities for advancement? If so, then a facilities management course may be the perfect fit for you. In recent news, Facilities Management has been in the spotlight due to its pivotal role in helping businesses adapt to evolving work environments, especially in the post-pandemic era. Companies increasingly rely on Facilities Managers to ensure safe, efficient, and flexible workplaces that accommodate remote work and shifting office dynamics. This demonstrates the continued relevance and importance of Facilities Management in today's rapidly changing world of work. This course isn't just about theoretical knowledge; it's designed to equip you with practical skills immediately applicable in real-world scenarios. Whether you're looking to advance in your current role or make a fresh start in Facilities Management, this course provides the essential tools and expertise you need. Join us today and open the door to a world of opportunities in Facilities Management. Learning Outcomes: Upon completing the Facilities Management course, learners will: Core Understanding: Gain a thorough grasp of Facilities Management fundamentals. Space Optimization: Master efficient space management techniques. Safety and Sustainability: Learn workplace safety and sustainable practices. Vendor and Contract Expertise: Develop skills in vendor and contract management. Project Management: Acquire project management proficiency tailored for Facilities Management. Career Advancement: Enhance your career prospects and become an industry-ready professional. What will make you stand out? On completion of this Facilities Management online course, you will gain: CPD QS Accredited Proficiency Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Facilities Management course at your own pace. Study for the Facilities Management course using any internet-connected device, such as a computer, tablet, or mobile device. The field of Facilities Management presents a diverse range of opportunities for aspiring professionals. With the proper knowledge and skills, learners can step into roles such as Facility Manager, overseeing the efficient functioning of buildings and infrastructure. Space Management specialists are in high demand and responsible for optimising workspace layouts to enhance productivity and employee satisfaction. Additionally, those interested in sustainability can explore roles as Sustainability Consultants, helping organisations adopt eco-friendly practices in facility operations. As you progress through the modules, you'll gain a deep understanding of various facets of Facilities Management, from space optimisation to sustainable practices and project management. This knowledge will enhance your job performance and open doors to a wide range of career opportunities. Whether you aspire to climb the corporate ladder, transition to a leadership role, or explore new horizons, this Facilities Management course will empower you to achieve your career goals. Don't miss this chance to elevate your professional journey - enrol today and set yourself on a path to career advancement and success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Facilities Management 13:12 1: Introduction to Facility Management Preview 13:12 Module 02: Space Management 10:57 2: Space Management 10:57 Module 03: Managing Workplace Services 17:06 3: Managing Workplace Services 17:06 Module 04: Human Resource and Contract Management 17:06 4: Human Resource and Contract Management 17:06 Module 05: Lease Purchase and Vendor Management 12:43 5: Lease Purchase and Vendor Management 12:43 Module 06: Health and Safety at Work 11:34 6: Health and Safety at Work 11:34 Module 07: Sustainable Facilities Management 08:21 7: Sustainable Facility Management 08:21 Module 08: Maintenance and Repairs 11:37 8: Maintenance and Repairs 11:37 Module 09: Project Management 16:21 9: Project Management 16:21 Module 10: Business Development and Succession Planning 13:16 10: Business Development and Succession Planning 13:16 Assignment - Facilities Management 03:00 11: Assignment On Facilities Management 03:00 PDF Who is this course for? This Facilities Management package is suitable for the following: Facility Managers Aspiring Managers Property Managers Entrepreneurs Project Managers By enrolling in this Facilities Management course, you'll master the fundamental concepts and get a thorough understanding of the subject. Requirements Without any formal requirements, you can delightfully enrol in this Facilities Management course. Career path You may earn anything from £23,000 to £47,000 annually in the UK, depending on your career. The following are examples of standard job titles and roles in the field of facilities management: Facilities Manager Support Services Manager Contracts Manager Estates Manager Asset Manager Facilities Coordinator / Supervisor Plant or Operations Manager Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Facilities Management
Delivered Online On Demand23 hours
£12

LEED V4: Building Design and Construction

5.0(10)

By Apex Learning

Overview Sustainable construction and design have become essential in today's rapidly evolving world. This LEED V4: Building Design and Construction course offers comprehensive insights into how sustainable construction can be achieved, keeping in line with global green standards. From introductions to in-depth dives into critical topics, the curriculum will guide participants through the intricate world of sustainable building. Moreover, a study showed that buildings cover over 50% of all global emissions. Ensuring our buildings are efficiently designed and constructed is non-negotiable if we want to move towards a more sustainable future. So, enrol today and pave your way to a brighter tomorrow.  How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this LEED V4: Building Design and Construction. It is available to all students, of all academic backgrounds. Requirements Our LEED V4: Building Design and Construction is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 79 lectures • 04:13:00 total length •Introduction: 00:01:00 •Getting Started: 00:04:00 •Minimum Program Requirements: 00:07:00 •Rating System Selection: 00:07:00 •Integrative Process: 00:04:00 •Integrative Project Planning and Design: 00:02:00 •Overview: 00:03:00 •Neigbourhoud Development: 00:03:00 •Sensitive Land: 00:02:00 •Surrounding Density & Diverse Uses: 00:07:00 •High Priority Site: 00:02:00 •Access to Quality Transit: 00:06:00 •Bicycle Facilities: 00:06:00 •Reduced Parking Footprint: 00:04:00 •Green Vehicles: 00:04:00 •Overview: 00:02:00 •Construction Activity Pollution Prevention: 00:03:00 •Environmental Site Assessment: 00:03:00 •Restore or Protect Habitat: 00:04:00 •Open Space: 00:03:00 •Rainwater Management: 00:03:00 •Heat Island Reduction: 00:04:00 •Light Pollution Reduction: 00:05:00 •Site Master Plan: 00:02:00 •Tenant Design and Construction Guidelines: 00:02:00 •Places of Respite: 00:03:00 •Direct Exterior Access: 00:02:00 •Joint Use Facilities: 00:03:00 •Overview: 00:01:00 •Prereq Outdoor Water Use: 00:03:00 •Prereq Indoor Water Use: 00:04:00 •Prereq Building Water Metering: 00:02:00 •Credit Outdoor Water Use: 00:02:00 •Credit Indoor Water Use: 00:03:00 •Cooling Tower Water use: 00:03:00 •Building Water Metering Credit: 00:02:00 •Overview: 00:02:00 •Fundamental Commissioning & Verification: 00:04:00 •Minimum Energy Performance: 00:05:00 •Prereq Building Level Energy Metering: 00:02:00 •Fundamental Refrigerant Management: 00:02:00 •Enhanced Commissioning: 00:05:00 •Minimum Energy Performance: 00:04:00 •Advanced Energy Metering: 00:02:00 •Demand Response: 00:03:00 •Renewable Energy Production: 00:02:00 •Enhanced Refrigerant Management: 00:03:00 •Green Powerand Carbon Offsets: 00:02:00 •Overview: 00:02:00 •Storage and Collection of Recyclables: 00:03:00 •Construction and Demolition Waste Management Planning: 00:02:00 •Preq PBT Source Reduction - Mercury: 00:03:00 •Building Life-Cycle Impact Reduction: 00:05:00 •BPDO-Environmental Product Declaration: 00:04:00 •BPDO-Sourcing of Raw Materials (2020 Update Web): 00:03:00 •BPDO-Material Ingredients: 00:05:00 •PBT Source Reduction - Mercury Credit: 00:02:00 •PBT Source Reduction - Lead Cadmium Copper: 00:03:00 •Furniture and Medical Furnishings: 00:04:00 •Design for Flexibilty: 00:02:00 •Construction and Demolition Waste Management: 00:03:00 •Overview: 00:01:00 •Min Indoor Air Quality Performance: 00:06:00 •Environmental Tobacco Smoke Control: 00:03:00 •Minimum Accoustic Performance: 00:03:00 •Enhanced Indoor Air Quality Strategies: 00:02:00 •Low Emitting Materials: 00:03:00 •Construction Indoor Air Quality Management Plan: 00:04:00 •Indoor Air Quality Assessment: 00:03:00 •Thermal Comfort: 00:04:00 •Interior Lighting: 00:06:00 •Daylight: 00:06:00 •Quality Views: 00:03:00 •Accoustic Performance: 00:03:00 •Innovation Credit: 00:03:00 •Innovation LEED AP: 00:01:00 •Regional Priority Overview: 00:01:00 •Regional Priority Credit: 00:02:00 •Completion: 00:01:00

LEED V4: Building Design and Construction
Delivered Online On Demand4 hours 13 minutes
£12

Scrum at Scale: The Path to Agile

By IIL Europe Ltd

Scrum at Scale: The Path to Agile Recent polling of thousands of Scrum practitioners in the U.S. and Europe indicate that 66% of organizations are at the beginning stage of scaling Scrum. The biggest challenge to advancement we see, from startups to Fortune 100 companies, is management being locked in a Waterfall mindset, assuming that agility only applies to developers. In order to achieve the radical improvements in productivity possilbe with Scrum, the management must change their strategy, goals, and incentive programs. This is the path to business agility. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you

Scrum at Scale: The Path to Agile
Delivered Online On Demand1 hour
£20

PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project leaders, scrum masters, coaches, product owners, and team members who intend on taking the PMI-ACP© exam. This course provides participants with a foundation of the PMI-ACP© exam. Participants will be introduced to PMI Agile concepts and practices with banks of sample questions. PMI-ACP© Exam Preperation PMI-ACP© Exam Particulars Overview PMI-ACP© Exam Particulars PMI-ACP© Candidate Requirements PMI-ACP© Candidate Fees PMI-ACP© Exam Application Process Core Agile Concepts Core Agile Concepts Overview Traditional Project Management Methodologies Drawbacks of Waterfall Methodologies Agile Approach Empirical Process Control Agile and Traditional Project Management Choice of Methodologies/Frameworks The Agile Manifesto The Agile Manifesto Overview Manifesto Contributors Manifesto Values Manifesto Principles Common Agile Methodology Elements Common Agile Methodology Elements Overview Project (Product; Release) Initiation Agile Planning Iteration Planning and Executing Project Initiation Project Initiation Overview Determine Project Justifications and Metrics Provide Value-Driven Delivery Write Project Vision Statement Create Project Charter Identify Stakeholders and Leader/Coach Form Project Team Agile Teams and Team Space Agile Teams and Team Space Overview Scrum Master/Coach Product Owner/Customer Team Members/Developers (XP) Trackers and Testers Other Roles Team Space Physical Space Recommendations Agile Planning Agile Planning Overview Develop Epics and Stories Create Stories Non-Customer Facing Stories Personas and Extreme Personas Story Maps Estimating Stories Prioritizing Stories Create Product Backlog Create Product Roadmap Conduct Release Planning Create Parking Lot Iterations/Sprints Iterations/Sprints Overview Velocity Determination Iteration Planning Meeting Iteration Planning Guidelines Development Testing Daily Standup Meetings Progress Tracking Velocity Tracking Interpersonal Aspects of Agile Interpersonal Aspects of Agile Overview Methodologies and Uncertainty Coach/Scrum Master Team Motivation Soft Skills Emotional Intelligence Collaboration Negotiations Active listening Conflict Resolution Speed Leas? Model of Group Conflict Conducting Retrospectives Mindsets of Agile Coaches Leadership Stages Key Coaching Responsibilities Agile Methodologies Agile Methodologies Overview XP and Scrum Terms XP Terms and Concepts XP Primary Practices XP Corollary Practices Scrum Lean Software Development Seven Principles of Lean Seven Types of Muda Responsibilities Core Beliefs of Lean-Agile Software Development Other Principles of Lean-Agile Software Development Value Stream Mapping Lean-Agile Software Development Portfolio Management Additional course details: Nexus Humans PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation
Delivered OnlineFlexible Dates
Price on Enquiry

Level 4 Complete Quality Management - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The world is full of opportunities, waiting for you to seize them. But to do so, you need to equip yourself with the right tools and knowledge. That's where the Complete Quality Management bundle comes in. With 11 courses, each packed with valuable insights and practical tips, you'll be ready to tackle any challenge that comes your way. Imagine being able to manage your team effectively, streamline your processes, and comply with regulations with ease. That's precisely what you'll learn with this bundle. From the QLS-endorsed Complete Quality Management course to the Diploma in Purchasing & Procurement, you'll gain the skills you need to succeed in a variety of industries. But this bundle isn't just about theory. It's about applying what you learn to your work and seeing real results. You'll learn how to manage your time better, communicate more effectively, and make smarter decisions. These skills will not only help you advance in your career but also make you a better leader and team player. So, if you're ready to take your career to the next level, invest in yourself and enrol in the Complete Quality Management bundle. You won't regret it. This Complete Quality Management Bundle Package includes: Course 01: Diploma in Quality Management at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Supervisor Training Course 02: Level 3 Performance Management Course 03: People Management Skills Course 04: Lean Process and Six Sigma Training Course Course 05: Understanding Retail Operations Course 06: Diploma in Purchasing & Procurement Course 07: Facilities Management Course 08: Compliance Risk and Management Course 09: Commercial Law Course 10: Time Management Why Prefer This Complete Quality Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Complete Quality Management bundle courses, you will be able to learn: Gain a thorough understanding of quality management principles and techniques. Develop skills in people management, performance management, and lean process implementation. Learn about purchasing and procurement, facilities management, compliance risk and management, and commercial law. Enhance your time management and communication skills. Be able to streamline processes and comply with regulations effectively. Become a better leader and team player. Receive QLS-endorsed certification and CPD-QS accreditation. ***Curriculum breakdown of Complete Quality Management*** Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits How is the Complete Quality Management Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is perfect for: Professionals looking to advance their careers in quality management and related fields. Individuals seeking to gain new knowledge and skills relevant to their current roles. Students and graduates looking to boost their employability and stand out in a competitive job market. Entrepreneurs seeking to improve their business operations and strategies. Career path Quality Manager: £30,000 - £60,000 per annum. Procurement Manager: £30,000 - £70,000 per annum. Facilities Manager: £25,000 - £55,000 per annum. Compliance Manager: £30,000 - £65,000 per annum. Operations Manager: £30,000 - £60,000 per annum. Legal Advisor: £25,000 - £70,000 per annum. Certificates Certificate of completion Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. Diploma in Quality Management at QLS Level 4 Hard copy certificate - Included

Level 4 Complete Quality Management - QLS Endorsed
Delivered Online On Demand10 days
£129

Project Management for the Unofficial Project Manager™

5.0(3)

By Noble Foods

Success = Value + People + Process With innovation happening more than ever, the new agile project economy requires more and more people across organisations to manage projects successfully, leading to many of us quietly slipping into the role of the unofficial project manager! The problem is very few people receive formal training on how to do it. Stakeholders, scope creep, limited training, and a lack of process all combine to raise the probability of project failure costing organisations time, money, and employee morale Is it any wonder 65% of all projects fail* each year! The good news is—unofficial project managers can build confidence to lead high-value projects and engage teams in a way that inspires them to volunteer their best efforts. Source: *Nieto-Rodriguez, A. (2021). “The Project Economy Has Arrived.” Harvard Business Review; Nov/Dec 21. Outcomes Project Management for the Unofficial Project Manager™ combines best practices from agile and waterfall project management to equip learners with the mindset, skillset, and toolset to engage and inspire team members. Success starts with the core agile principle of value—a project must deliver value to Noble! Once value is established, it is people who make projects successful through a consistent process. Project management isn’t just about managing logistics and hoping the project team is ready to play to win. The skills of “informal authority” are more important than ever before, so team members are inspired to contribute to project success! This course will help learners: Build strong informal authority that inspires project teams to consistently volunteer their best efforts. Utilise a consistent process to start and finish high-value projects on time and with quality. Influence and engage others to define a clear project scope, including clear deliverables and risk strategies. Model openness and agility to apply proactive change management and deliver high-value projects. Project Management Framework The Project Management Framework guides you through five distinct elements in the life of any project. Coupled with the foundational behaviours taught in the programme, this framework can help you deliver highly successful projects again and again. Who Should Attend? This programme is for anyone who finds themselves leading projects at work, regardless of whether or not their job title says, Project Manager! It is NOT a deep dive into project management processes, nor is it a qualification based programme. Whilst it would be helpful to either be involved in or to be leading a project, during the programme, this is clearly not essential. However, it is advisable that the participants have had some experience, whether as a project member or as the person who is leading the project (officially or not)! Project Management Institute (PMI) FranklinCovey is a member of the Project Management Institute (PMI) Authorised Training Partners (ATP) Programme and this course has been designed to satisfy the project management education requirement for PMI Certifications as well as Professional Development Education units (PDUs) needed by PMI credential holders.

Project Management for the Unofficial Project Manager™
Delivered in person or Online + more
FREE

Industrial and Organisational Psychology

By IOMH - Institute of Mental Health

Overview of Industrial and Organisational Psychology Join our Industrial and Organisational Psychology course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Industrial and Organisational Psychology course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Industrial and Organisational Psychology course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Industrial and Organisational Psychology Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Industrial and Organisational Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Industrial and Organisational Psychology course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Industrial and Organisational Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Industrial and Organisational Psychology course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Industrial and Organisational Psychology Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction To I/O Psychology & Basic Theories Introduction 00:01:00 What is I/O Psychology? 00:10:00 The Big 5 Personality Trait Model 00:04:00 Maslow's Hierarchy of Needs 00:05:00 Roles Of I/O Psychologists Employee Motivation 00:05:00 Job Analysis 00:06:00 Building Leadership & Training 00:07:00 Workplace diversity 00:04:00 Product Design 00:05:00 Improving Workplace Performance 00:07:00 Ergonomics 00:03:00 Examples of Lean Tools 00:04:00 Ergonomics Part 2 00:04:00 Popular Jobs Opportunities In I/O Psychology HR Management 00:10:00 Workforce Insight Analyst 00:09:00 Business Development Consultant 00:05:00 Organizational Effectiveness Manager 00:10:00 Executive Coach 00:06:00 Internal External Business Consultant 00:20:00 Team Development Manager 00:14:00 Change Manager 00:07:00 Strategy Development Manager 00:11:00 Recruitment Manager 00:10:00 Behavioral Analyst 00:02:00 Policy Officer 00:09:00 Engineering Psychologist 00:06:00 Difference between IO and Business Psychology 00:02:00 Is IO Psychology for you? 00:03:00

Industrial and Organisational Psychology
Delivered Online On Demand3 hours 9 minutes
£11

Problem Solving in a Workplace Online Course

By Lead Academy

Problem Solving in a Workplace Overview This problem solving in a workplace course is accredited by the CPD UK. CPD is globally recognized by employers, professional organizations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. This course covers a range of problems that occur in the workplace - and how they can be recognized, controlled and solved. You'll learn about the three main areas in which problems can occur - people tasks and resources. Problems with people can include personality clashes, dangerous, offensive or illegal behavior, poor communication and differences of opinion. You'll learn about the Equality Act 2010 and how it applies to discrimination. There'll be coverage of time-wasting - due to individual actions and poorly organized work systems - and how to ensure time at work is spent productively. It'll also cover problems with resources, such as a lack of raw materials or equipment. You'll discover the ways problems can be solved by the actions of managers, employees and outside organizations. Finally, we'll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts - and the many benefits these resolutions can bring to the workplace. Who should take this course? This comprehensive problem solving in a workplace course online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of problem solving in a workplace. Entry Requirement There are no academic entry requirements to enrol into this problem solving in a workplace course online; it is open to students and professionals of all academic backgrounds. Assessment This problem solving in a workplace course online assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%.   Course Curriculum Introduction and People Problems Problems With Tasks Successful Resolutions Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview Problem Solving in a Workplace Overview This problem solving in a workplace course is accredited by the CPD UK. CPD is globally recognized by employers, professional organizations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. This course covers a range of problems that occur in the workplace - and how they can be recognized, controlled and solved. You'll learn about the three main areas in which problems can occur - people tasks and resources. Problems with people can include personality clashes, dangerous, offensive or illegal behavior, poor communication and differences of opinion. You'll learn about the Equality Act 2010 and how it applies to discrimination. There'll be coverage of time-wasting - due to individual actions and poorly organized work systems - and how to ensure time at work is spent productively. It'll also cover problems with resources, such as a lack of raw materials or equipment. You'll discover the ways problems can be solved by the actions of managers, employees and outside organizations. Finally, we'll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts - and the many benefits these resolutions can bring to the workplace. Who should take this course? This comprehensive problem solving in a workplace course online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of problem solving in a workplace. Entry Requirement There are no academic entry requirements to enrol into this problem solving in a workplace course online; it is open to students and professionals of all academic backgrounds. Assessment This problem solving in a workplace course online assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%.   Course Curriculum Introduction and People Problems Problems With Tasks Successful Resolutions Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF 👉 CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Problem Solving in a Workplace Online Course quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Problem Solving in a Workplace Online Course
Delivered Online On Demand
£25