Effective Presentation Skills (Virtual) In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
Reinventing Yourself: Personal Development Training Course Overview "Reinventing Yourself: Personal Development Training" is designed to guide individuals on a journey of self-improvement, helping them redefine their goals and unlock their potential. This course focuses on personal growth strategies, including emotional intelligence, goal-setting, and building confidence, to support learners in transforming their personal and professional lives. Through expert-led instruction and engaging content, participants will gain the tools and techniques to cultivate resilience, enhance their leadership abilities, and drive positive change. By the end of the course, learners will be equipped to make informed decisions, manage stress, and pursue personal and professional aspirations with clarity and confidence. Course Description This course delves into key concepts essential for personal development, such as self-awareness, time management, and effective communication. Learners will explore methods to build a growth mindset, improve emotional regulation, and develop interpersonal skills. The course includes modules on identifying strengths and weaknesses, creating action plans, and setting achievable goals. By exploring various techniques for overcoming self-doubt and fear, learners will enhance their ability to adapt to new challenges. Ultimately, this course fosters a proactive attitude towards personal growth and equips individuals with the skills needed to pursue their goals with determination and clarity. Reinventing Yourself: Personal Development Training Curriculum Module 01: Understanding Personal Development Module 02: Building Self-Awareness and Confidence Module 03: Effective Goal Setting and Time Management Module 04: Overcoming Obstacles and Managing Change Module 05: Enhancing Emotional Intelligence and Resilience Module 06: Communication Skills for Personal and Professional Growth Module 07: Creating a Personal Development Plan for Long-Term Success (See full curriculum) Who is this course for? Individuals seeking to improve self-awareness and achieve personal goals. Professionals aiming to enhance leadership skills and career growth. Beginners with an interest in personal development and self-improvement. Anyone looking to manage stress, overcome challenges, and build confidence. Career Path Personal Development Coach Leadership Trainer Career Counsellor Human Resources Specialist Professional Development Consultant Wellness and Lifestyle Coach
Course Overview Unlock the transformative power of Neuro-Linguistic Programming (NLP) with this dynamic course designed to equip learners with practical frameworks for personal and professional development. Covering the core principles, models, and techniques of NLP, this training enables individuals to improve communication, enhance self-awareness, and foster behavioural change. Learners will explore how language and thought patterns influence actions, developing strategies to set goals, resolve conflicts, and build better relationships. Whether you are looking to enrich your leadership skills, strengthen your emotional intelligence, or support others through coaching, this course offers valuable tools that can be immediately applied across a variety of settings. By the end of the programme, learners will have a solid foundation in NLP methodologies, with the ability to analyse behaviours, shape outcomes, and inspire transformation in themselves and others. Course Description The NLP Training course offers a comprehensive exploration of the foundational theories and practical applications of Neuro-Linguistic Programming. Learners will delve into key topics such as sensory acuity, representational systems, rapport-building, reframing techniques, and anchoring positive states. Through a structured and engaging learning experience, participants will uncover how internal language patterns affect emotional and behavioural responses, and how these can be influenced for personal advancement or supporting others. Emphasis is placed on building a flexible mindset, enhancing communication skills, and mastering strategies for behavioural change. Suitable for both newcomers and professionals across various fields, the course fosters critical thinking and effective interaction techniques. On completion, learners will have developed a strong command of NLP tools, empowering them to foster positive change, support professional growth, and improve interpersonal dynamics in multiple settings. Course Modules Module 01: Introduction to Neuro-Linguistic Programming Module 02: Understanding Human Communication and Behaviour Module 03: Building Rapport and Enhancing Relationships Module 04: Language Patterns and Persuasion Techniques Module 05: Anchoring and Emotional State Management Module 06: Setting Goals and Achieving Outcomes with NLP (See full curriculum) Who is this course for? Individuals seeking to enhance personal and professional communication. Professionals aiming to improve leadership and coaching skills. Beginners with an interest in behavioural psychology and communication models. Anyone aspiring to build stronger relationships and promote positive change. Career Path Life Coach NLP Practitioner Human Resources Specialist Counselling and Mental Health Support Worker Training and Development Professional Sales and Marketing Executive Leadership and Management Consultant
The Power of Change Course Overview The Power of Change is a transformative course designed to guide learners through the essential principles of embracing and managing change effectively. It covers the mindset shifts necessary to foster personal growth and development, highlighting how change serves as a catalyst for new opportunities and success. Through reflective lessons and insightful strategies, learners will discover how to take control of their habits and attitudes, ultimately enhancing their ability to adapt in both personal and professional settings. By the end of the course, participants will gain confidence in navigating change, unlocking potential for goal achievement and continuous improvement. This course equips individuals with the skills to transform challenges into positive outcomes, making it invaluable for anyone seeking progress and resilience. Course Description This course delves deeply into the psychological and behavioural aspects of change, starting with the foundational concept that success begins with a shift in mindset. It explores the personal responsibility involved in initiating change and the importance of accepting its inevitability. Learners will engage with topics such as transforming habits to align with their ambitions and viewing change as a gateway to fresh starts and growth. The course promotes self-awareness and strategic thinking, encouraging learners to analyse their patterns and develop new approaches to challenges. Delivered through engaging lessons, it fosters critical thinking and empowers learners with the knowledge to embrace change confidently. Ultimately, participants will develop the skills to sustain positive transformations and pursue their goals with renewed purpose. The Power of Change Curriculum: Module 01: Success Lies in the Change of Mindset Module 02: Change Begins with You Module 03: Change is the Doorway to New Beginnings Module 04: Embracing the Inevitability of Change Module 05: Change Your Habits to Achieve Your Goals (See full curriculum) Who Is This Course For? Individuals seeking to build resilience and adapt to life changes. Professionals aiming to enhance personal development and leadership skills. Beginners with an interest in self-improvement and mindset coaching. Anyone looking to overcome barriers and achieve their goals through change. Career Path Life Coach or Personal Development Advisor Human Resources and Organisational Development Specialist Leadership and Change Management Consultant Career or Executive Coach Wellbeing and Mindfulness Practitioner
Body Language Masterclass Communication Through Movement Course Overview This "Body Language Masterclass: Communication Through Movement" provides an in-depth exploration of non-verbal communication, offering insights into how body language influences interactions and relationships. Learners will understand the importance of body movements, facial expressions, posture, and gestures in communication. The course is designed to enhance communication effectiveness in personal and professional settings, focusing on recognising and using non-verbal cues to convey messages more clearly. By the end of the course, participants will be equipped with the skills to interpret and utilise body language to improve their interpersonal interactions, boosting confidence and enhancing professional communication. Course Description In this course, participants will delve into the key elements of non-verbal communication, learning how body language affects our daily interactions. Topics include understanding the nuances of gestures, posture, and facial expressions, as well as their role in business settings. The course covers the importance of non-verbal communication in forming impressions, creating rapport, and enhancing leadership skills. Additionally, learners will examine how to use body language effectively in the digital world. Through engaging lessons, participants will develop essential skills in recognising non-verbal cues and improving their communication style. This course is suitable for individuals seeking to elevate their communication abilities and build stronger, more authentic connections in both personal and professional contexts. Body Language Masterclass Communication Through Movement Curriculum Module 01: How You Communicate Nonverbally Through Your Body Module 02: Reading and Understanding Non-Verbal Communication Module 03: The Importance of Non-Verbal Communication in Business Module 04: Improving Your Non-Verbal Communication Skills Module 05: Branding Yourself Non-Verbal Communication Module 06: Branding Yourself in the Digital World Through Non-Verbal Communication Module 07: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their interpersonal interactions in the workplace. Beginners with an interest in understanding body language. Those who want to build stronger personal and professional relationships. Career Path Corporate Communication Specialist HR and Recruitment Professional Marketing and Branding Specialist Leadership and Management Roles Customer Service Manager Media and Public Relations Expert
Personal Development Course Course Overview: The Personal Development course is designed to equip learners with the skills and mindset needed to thrive both personally and professionally. Covering a wide range of topics from overcoming self-limiting beliefs to boosting self-esteem and belief in oneself, the course guides learners through essential concepts of personal growth. By the end of the course, learners will have a deeper understanding of their own behaviours and thought patterns, and will be equipped with tools to make lasting, positive changes in their lives. This course empowers learners to take control of their personal development, fostering confidence and resilience for future success. Course Description: This course covers crucial aspects of personal development, including overcoming self-limiting beliefs, improving self-esteem, and enhancing listening skills. Learners will explore the impact of self-image and psychological factors on personal growth, understanding how these elements can shape one’s self-perception and behaviour. With modules focused on building belief in oneself and identifying roadblocks, this course provides practical strategies to tackle negative thought patterns. Through this journey, learners will acquire the skills to navigate personal challenges, develop empowering beliefs, and improve their overall mental well-being. It’s an ideal course for individuals seeking transformation, self-improvement, and increased self-confidence in both personal and professional settings. Personal Development Course Curriculum: Module 01: Introduction Module 02: Personal Development Masterclass: Overcome Self-Limiting Beliefs Module 03: Using Psychology Self-Help to Form Empowering Beliefs Module 04: What Roadblocks Do You Put in Your Way Module 05: What's Your Self-Image and How it Affects Your Self-Esteem Module 06: Belief in Yourself Module 07: Causes for Low Self-Esteem Module 08: Benefits of Good Listening Skills Module 09: Conclusion (See full curriculum) Who is this course for? Individuals seeking to overcome self-limiting beliefs Professionals aiming to boost their self-confidence and leadership skills Beginners with an interest in personal development and self-improvement Those looking to improve their self-esteem and belief in their abilities Career Path: Personal Development Coach Life Coach Mental Health Support Worker HR Professional Leadership and Team Development Specialist
Getting Started This course is designed for those learners who have completed or are planning to pursue their CMI Level 7 Diploma in Strategic Management and Leadership and wish to proceed with an MBA at Anglia Ruskin University. Since there is no direct pathway to Anglia Ruskin University's MBA Top Up program after the CMI Level 7 Diploma in Strategic Management and Leadership, we have introduced a Bridge module (Strategic Leadership and Organisational Transformation), which will be delivered at the School of Business and Technology London. The programme CMI Level 7 Diploma in Strategic Management and Leadership and the Bridge Module are delivered by the School of Business and Technology. The MBA Top Up is delivered and awarded online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. The duration of the whole program is 12-15 months. School of Business and Technology London partners with Chestnut Education Group to promote this programme. How it works? Once a learner successfully completes CMI Level 7 Management and Leadership and the Bridge Module - Strategic Leadership and Organisational Transformation, we will transfer the credits to Qualifi, an ofqual.gov.uk regulated awarding body for the programme Qualifi Level 7 Strategic Management and Leadership. Upon credit transfer, learners will receive a certificate and transcript from Qualifi for Level 7 Diploma in Strategic Management and Leadership with 120 credits, which will be used as a pathway for MBA Top Up. Key Benefits The qualification aims to improve your strategic management skills and techniques. The knowledge gained through the qualification will assist you in your role as a strategic manager in your workplace. You will be enabled to apply theories and models in your practical work scenarios, enhancing your problem-solving skills that can be applied to your working environment. It is a nationally accredited qualification, and the credits gained through this course can be transferred to other universities or other awarding bodies. You will be able to manage problems in your workplace more effectively, boosting the career prospectus. About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Entry Requirements Learners from age 21 and over. The learners should possess 3 Years of middle management experience or two years of senior management experience. The learner should have the ability to complete the Level 7 Qualification Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Stage 1 - CMI Level 7 Diploma in Strategic Management and Leadership This is the first stage of this whole program. CMI Diploma qualification is designed for individuals wishing to develop strategic management and leadership practices who will have the knowledge, skills and behaviours to drive business activities in a senior, regional, specialist, director or CEO management and leadership role. The qualification contains a breadth of units, which reflect the tasks and activities required by managers in roles such as senior managers, regional management and specialist managers who are accountable to a senior manager or business owner. The CMI Level 7 Diploma in Strategic Management and Leadership is delivered by School of Business and Technology London and awarded by CMI. The qualifications have been designed for practising or aspiring managers in roles such as: Senior Manager Regional Manager Specialist Manager (with expertise in a specific business or technical function such as quality, finance, risk, marketing, sales IT, human resources etc.) Director CEO Module Structure UNIT1- Strategic Risk Management This unit aims for leaders to develop an in-depth understanding of strategic risk management. Leaders will critically appraise strategic risk within an organisational context. They will assess strategies for risk management and the leadership skills to lead risk initiatives successfully. Ultimately, leaders will be allowed to develop a framework to deliver a risk strategy in an organisational context. UNIT2- Strategic Leadership This unit aims to equip leaders with an in-depth understanding of strategic leadership within an organisational context. Leaders will explore the complexities of the role and the theoretical perspectives, approaches, behaviours and skills which can enhance their professional practice. The unit focuses on the leader's ability to respond creatively to complex organisational challenges and understand how to set and deliver sustainable strategic goals. UNIT3- Collaboration and Partnerships The unit aims for leaders to understand collaborative and partnership arrangements. Leaders will critically assess the scope and value of these and evaluate the impact of organisational and legal frameworks on how these arrangements are delivered. The unit culminates in the requirement for the leader to present a rationale for collaboration or partnerships to further an organisation's success. UNIT4- Developing Organisational Strategy The aim of this unit is to enable leaders to know how to develop and influence an organisation's strategic direction through the development of a meaningful strategy. To support this outcome, leaders will critique the factors driving organisational strategy development and appraise approaches to successfully develop strategy. The unit culminates in leaders developing an organisational strategy to achieve a business goal. To complement this activity, leaders will propose an approach to implement and monitor the strategy developed to ensure its sustained success. UNIT5- Entrepreneurial Practice This unit aims to enable leaders to explore the principles of entrepreneurial practice, understand the different contexts in which entrepreneurship can flourish, and the characteristics of entrepreneurial leadership. Assessment Learners are required to submit time-constrained, scenario-based assignments for each unit of the level 7 diploma. There will not be any examinations. Stage 2 - Bridge Module - Strategic Leadership and Organisational Transformation Now the second stage is to complete the Bridge Module. This module is about leadership at strategic level and the role of transformational leaders as catalysts for change in their organisations and whole industries. The module, therefore, focuses on two but clearly intertwined elements of strategic leadership and organisational transformation. Effective strategic leadership is a facilitator for organisational success. Leaders have to be knowledgeable, creative, agile and resilient to respond to organisational need in the contemporary workplace. This unit aims to equip leaders with an in-depth understanding of strategic leadership within an organisational context. Leaders will explore the complexities of the role and the theoretical perspectives, approaches, behaviours and skills which can enhance their professional practice. The unit focuses on the leader's ability to respond creatively to complex organisational challenges and understand how to set and deliver sustainable strategic goals. By studying this module, you should better understand their own leadership, or of the leadership in places of work and the changes that could take place to create a more effective leadership. Aim of the Unit Students are expected to develop many management/leadership skills that can be transferrable for use in other modules on the course and are essential in the workplace. Students are advised to refer to some leadership theories, which enables them to undertake the tasks given throughout the module. The notes formulated in response to these tasks will lead to you gaining formative feedback for your individual development. Assessment As an individual, you will electronically submit a 5000-word assignment, which consists of a two-part report comprising of (i) a critical review of academic material (2,500 words) and (ii) a critical appraisal, evaluation and justification of change within an International organisation (2,500 words). Stage 3 - MBA - Top Up The final stage is enrolling for the Top Up programme delivered online by Anglia Ruskin University. This professional qualification improves the chances of progression in a career path. This qualification helps the learner to oversee, supervise and allocate the operations in a business firm. The program aims to make the candidate capable of understanding the functional aspects of a company and acquiring the skills for communication and decision making. This programme from the renowned UK university is well acknowledged and globally respected as it dominates critical thinking and research. MBA can also help you specialise in a new industry you want to move to or in your current sector. Assessment The course requires you to submit a final Consultancy Project Report, which is treated as an assessment and would be scrutinised and reviewed by the verifiers externally. Delivery Methods The program comprises three stages; the first is Stage 1 - CMI Level 7 Diploma in Strategic Management and Leadership awarded by CMI and delivered by School of Business and Technology London. The second stage is the Bridge Module - Strategic Leadership and Organisational Transformation delivered by School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The third stage is the MBA Top Up, delivered and awarded online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, PC or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Course Overview The Restaurant Management Level 3 course offers a comprehensive exploration of the skills and strategies required to successfully manage a restaurant. Covering key areas such as menu planning, staff recruitment, financial management, and customer relations, this course prepares learners to navigate the dynamic restaurant industry with confidence. Whether aspiring to open a new venue or improve existing operations, learners will gain valuable insights into creating efficient layouts, maintaining safety standards, managing inventory, and implementing effective marketing strategies. The course blends theoretical knowledge with real-world industry standards, equipping participants to handle the complexities of restaurant management. By completing this course, learners will be able to develop structured plans for running a successful restaurant, cultivate a strong team culture, and deliver exceptional customer experiences. This qualification provides a valuable stepping stone towards achieving career goals in the vibrant hospitality sector. Course Description The Restaurant Management Level 3 course delves into the essential elements that underpin a thriving restaurant business. Topics covered include restaurant selection and set-up, legal and health regulations, drinks and food management, technology integration, financial planning, staff training, and customer engagement. Learners will explore how to create compelling menus, implement inventory systems, and foster teamwork within a restaurant environment. Emphasis is placed on strategic decision-making, operational efficiency, and building a reputable brand image. The course is structured to support learners in developing managerial skills, with a strong focus on leadership, communication, and customer satisfaction. Designed for those seeking a detailed understanding of the restaurant business, this programme empowers learners with the knowledge needed to excel in both operational and supervisory roles. Upon completion, learners will possess the expertise to contribute significantly to any restaurant’s success or embark on entrepreneurial ventures in the food and hospitality industry. Course Modules Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Restaurant Layout Management and Legal Requirements Module 04: Menu Planning Module 05: Drinks Management Module 06: Purchasing, Receiving, Inventory, and Storage Module 07: Financing Your Business Module 08: Finding, Recruiting, and Training Employees Module 09: Running a Safe and Clean Restaurant Module 10: Handling Service Using Technology Module 11: Teamwork and Daily Routine of a Restaurant Module 12: Customer Relations and Marketing Policy (See full curriculum) Who is this course for? Individuals seeking to pursue a career in restaurant management. Professionals aiming to enhance their leadership skills within the hospitality industry. Beginners with an interest in understanding restaurant operations. Entrepreneurs planning to open or manage a restaurant business. Hospitality staff looking to transition into management roles. Career Path Restaurant Manager Assistant Restaurant Manager Hospitality Supervisor Food and Beverage Manager Front of House Manager Catering Manager Restaurant Owner or Entrepreneur Operations Manager in Hospitality Businesses
Business Management Course Overview This Business Management course provides learners with a comprehensive understanding of key management concepts and practices. Covering essential topics such as operations, business analysis, strategic planning, and risk management, the course equips learners with the necessary tools to handle various aspects of business management effectively. Through a blend of theoretical insights and applied learning, learners will develop the confidence to manage business operations, drive strategic growth, and navigate organisational challenges. The course is designed to provide value to individuals seeking to advance their management skills and progress in their careers. Course Description This course delves deeply into the core aspects of business management, providing a structured approach to understanding business operations, leadership, and decision-making. Learners will explore modules on business analysis, strategic management, and project development, as well as gain valuable skills in managing risk, performance, and human resources. The course covers critical areas including planning, forecasting, communication, and conflict management. By the end of the course, learners will have a broad understanding of how businesses operate and will be able to apply their learning to various management scenarios. Designed for those looking to enhance their management skills, the course ensures that learners gain a solid foundation in business management principles. Business Management Curriculum Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management (See full curriculum) Who is this course for? Individuals seeking to build a career in business management. Professionals aiming to enhance their management and leadership skills. Beginners with an interest in business operations and management. Those looking to progress in roles related to business analysis, human resources, or strategic planning. Career Path Business Manager Operations Manager Project Manager HR Manager Strategic Planner Financial Analyst Customer Service Manager Risk Manager Organisational Development Specialist Performance Manager