Event Planning 1 Day Training in Bath
Communication Skills 1 Day Training in Nottingham
Report Writing 1 Day Training in Bath
Customer Service Essentials 1 Day Training in Nottingham
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Target Audience This course is designed for business professionals who are responsible for delivering training in the workplace or wish to establish a career training delivery. Note that it is logically paired to The Art of Facilitation - attend both for a total facilitation and training delivery uplift. Duration 1 Day Course Overview Through a combination of theory, peer learning, practice, and feedback, participants in this course will build confidence and competence in live delivery. Over two days, each person will learn and demonstrate how to prepare to train, present content and facilitate activities, manage a room, and reflect meaningfully on their own training performance. Grounded in current best practice of adult learning, the course provides essential information and insights and plenty of opportunities to build authentic, transferable skills that enhance impact across any training setting. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Course Objectives Analyse and deliver provided content clearly, accurately, and with contextual relevance Integrate best practice adult learning principles to training delivery and execution Demonstrate confident delivery using voice, posture, and energy to manage attention Activate an audience’s curiosity, critical thinking, and desire to collaborate Respond constructively to disruptions and adjust delivery without losing control or connection High-Level Topics Working with Provided Materials Adult Learning in Action Presence, Voice & Body Language Questioning & Group Engagement Managing the Unexpected
This workshop empowers participants to develop the skills and mindset necessary for fostering inclusive leadership in their organisations. Through interactive sessions and practical exercises, this workshop equips attendees with strategies to promote collaboration, address biases, and create inclusive environments that harness the power of diversity for organisational success.
2 day Leadership workshop * Pre workshop Leadership diagnostic analyses your current leadership behaviour and impact on business results * Workshop format includes Diagnostic report debrief & planning for change, Leadership Style, Creating and communicating Vision, Goal setting and commitment to achievement, Coaching & Developing Staff, Performance Management, Rewards and Recognition, Teamwork and Motivation, via simulations, discussion and your current real-world issues. *Leadership diagnostic re-measure after 6 months to quantify improvement, change etc.
ICA Professional Postgraduate Diploma in Governance, Risk & Compliance This leadership programme has been designed to sharpen the strategic skills of senior managers and those aspiring to hold the highest compliance positions within an organisation. This expert qualification offers: Specialist knowledge - the highest level in the field Strategic thinking - helps your leadership ambitions Innovation - explores new ideas, best practice, and future developments from a global perspective Fellowship of ICA - become automatically eligible for the highest grade of membership Networking - grow with other like-minded, senior professionals. Join hundreds of senior compliance professionals from over 50 countries who unlocked their leadership potential and improved their career growth opportunities with this qualification. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. How and where can you study The course takes 9-12 months to complete. It is a blend of online self-study, research, attendance at masterclasses and interaction with other like-minded, senior practitioners. Attendance at eight virtual masterclasses Seven virtual classrooms Oral assessment. Delivered online This course is delivered online with materials delivered for you to study in your own time and at your own pace. There will be eight 3-hour virtual masterclasses over four weekends and seven live virtual classrooms spread over the duration of the course. Certification Practitioners who successfully complete the programme will be certificated as follows: ICA Certified Professional designation awarded by the ICA Professional Postgraduate Diploma in Governance, Risk and Compliance awarded by ICA in association with University of Manchester Business School Fellowship of the ICA (upon application) Designation, ICA Professional Postgraduate Diploma in Governance, Risk and Compliance: PG Dip (G.R.C.) Fellowship of ICA:FICA [E.g. Angela Watts PG Dip (G.R.C.), Certified Professional; FICA] National Occupational Standards of Competence Your performance on the programme will be measured, against the National Occupational Standards of Competence (2011 version) produced originally by the Financial Services Skills Council (FSSC) and the ICA and revised recently by the Financial Skills Partnership. The Standards are statements of competence which articulate the requirements for effective performance in the workplace. Competence is defined as a combination of skills as well as knowledge and understanding. The syllabus covers a variety of key issues relevant at a senior level and is designed to provide an insight into risks and potential hurdles faced by your organisation. The syllabus is delivered by an exclusive series of high profile masterclasses covering relevant topics. Building and leading a world class compliance team Strategic risk management for leaders Behavioural compliance: the role of psychology in culture and ethical behaviour Keeping up with emerging regulatory developments Governance, risk and compliance in the digital world Applying governance, conduct and outcomes for the benefit of the organisation Leading change in governance, risk and compliance Financial crime risk in the digital age.
Businesses Succeed by Focusing on Quality In this one-hour session, we will discuss tips to promote quality management and leadership within an organization and learn what leaders should do to promote quality and help make quality and process thinking part of the business culture. Quality should be a core value for most companies. Customers expect high-quality products and services from companies they frequent; otherwise they will go somewhere else. So it is essential to meet and exceed customer and employee expectations in order to not only survive but to thrive as a business. Therefore, an emphasis on quality improvement is crucial. This course will focus on how a structured approach to addressing and focusing on quality will enable your company to continuously improve quality and thus satisfy the all-important customer. What You Will Learn Discuss tips to promote quality management and leadership within an organization Suggest ideas for leaders to promote the topic of quality Emphasize the importance of process thinking as part of the business culture Quality Culture Quality Measurement, Metrics, and Decision Making Quality Projects and Project Tools Monthly Quality Results Meetings Leadership Support