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290 Leadership courses in Slough

Managing Difficult People and Conversations

5.0(5)

By Puritas

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

Managing Difficult People and Conversations
Delivered In-Person in Bishop Stortford + 9 more or UK WideFlexible Dates
£1,500 to £2,500

PMI-ACP Exam Prep: In-House Training

By IIL Europe Ltd

PMI-ACP® Exam Prep: In-House Training This course builds on the candidates' practical experience of Agile in the workplace to equip them with the broad range of knowledge and skills required for the PMI® Agile Certification exam. It will follow the PMI® requirements and reference the suggested reading list, including the Agile Practice Guide, but will not be limited to those areas. Within the profession and discipline of project management, Agile continues to develop as a significant and important aspect of bringing change to an organization. Where the products of change must be delivered to the business 'on time,' Agile is often the chosen methodology. In addition to equipping candidates for the PMI® Agile Certification examination, this course will also support candidates in taking a more informed and effective role in Agile projects. It will also enable them to take a significant role in encouraging and enabling the organization to become or develop as an Agile environment. What you will Learn You will learn how to: Appreciate the wider aspects of Agile project management tools and techniques Integrate various disciplines within Agile Tailor / customize Agile to suit the needs of different projects Prepare yourself for the PMI® Agile Certification examination Getting Started Introductions Agenda Expectations Foundation Concepts Defining 'Traditional' Project Management Project management parameters The 'traditional' approach to the parameters Strengths and weaknesses of the traditional approach Defining 'Agile' Project Management Project management parameters revisited The 'agile' approach to the parameters Strengths and weaknesses of agile Managing projects with traditional and agile methods Can the two approaches co-exist? Leveraging the benefits of both methods Options for using both methods on a project Avoiding the elephant traps Key aspects of the PMI® Agile Certified Practitioner (PMI-ACP)® Handbook Overview Eligibility requirements Exam information Exam Blueprint Continuing certification requirements Key aspects of the PMI Agile Certification Examination Content Outline Introduction Agile exam content outline Tools and techniques Knowledge and skills Domains and tasks (not examined) An Introduction to Agile and Implementing Agile Definable work vs. high-uncertainty work Project factors that influence tailoring The Agile Manifesto and 12 Principles Agile mindset Agile domains and tasks Agile Tools and Techniques Related to PM 'Hard Skills' Planning, monitoring, and adapting The need for planning, monitoring, and adapting The Agile approach to planning and plans The Agile planning tools and techniques The Agile monitoring tools and techniques The Agile approach to adapting Product quality A definition of 'product quality' Setting the standard for product quality Agile tools and techniques for achieving product quality Risk management A definition of 'risk' What is 'at risk'? The acceptability of risks The Agile tools and techniques for managing risks Agile Tools and Techniques Related to PM 'Soft Skills' The difference between PM 'hard and soft' skills Communications The importance of communications Forms of agile communications Communications within the project Communications from the project Communications to the project Making communications the cultural norm Interpersonal Skills Defining and understanding management Defining and understanding leadership Defining and understanding servant leadership Delegating vs. empowering Playing to people's strengths Overcoming the roadblocks Core Agile Tools and Techniques The philosophy of core Agile tools and techniques Agile estimation Will traditional forms of estimating work for agile? The relationship between estimating and guessing The relationship between estimating and sizing The where, who, and how of agile estimating Agile analysis and design Product analysis and design from a user point of view Product analysis and design from a supplier point of view Product analysis and design from an agile project point of view Value-Based Agile Tools and Techniques The role of value-based tools and techniques in bridging traditional PM with Agile Value-based prioritization Value-based prioritization and agile projects Investment appraisal methods Regulatory driven Customer driven Ranking methods (MMF, MoSCoW) Metrics What should we measure / track? Methods of measuring / tracking Adding value with metrics Process Improvement Value-stream analysis Value-stream mapping Agile Knowledge and Skills Context of Agile Knowledge and Skills vis-à-vis Agile Tools and Techniques Agile Knowledge and Skills Process focused People focused Product focused Project focused Exam Preparation and Course Closure The application process - where are you now? The 'Exam-Focused Journal' - what you still have to do Further preparation - self-study schedule Exam topic review Practice exam Practice exam debrief Course closure

PMI-ACP Exam Prep: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,695

The Ultimate Guide to Event Planning - 1 Day Workshop in Windsor Town

By Mangatesinc

Event Planning 1 Day Training in Windsor Town

The Ultimate Guide to Event Planning - 1 Day Workshop in Windsor Town
Delivered In-Person + more
£595 to £795

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Windsor Town

By Mangatesinc

Anger Management 1 Day Training in Windsor Town

The Art of Staying Calm: Anger Management in Action 1 Day Workshop in Windsor Town
Delivered In-Person + more
£595 to £795

Engaging Leadership - accredited by the Institute of Leadership

By Beyond Theory: business training & coaching

leadership management training course

Engaging Leadership - accredited by the Institute of Leadership
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Building Better Careers with Soft Skills: 1-Day Workshop in Watford

By Mangatesinc

10 Soft Skills You Need 1 Day Training in Watford

Building Better Careers with Soft Skills: 1-Day Workshop in Watford
Delivered In-Person + more
£595 to £795

The Ultimate Guide to Event Planning - 1 Day Workshop in Hinckley

By Mangatesinc

Event Planning 1 Day Training in Bracknell

The Ultimate Guide to Event Planning - 1 Day Workshop in Hinckley
Delivered In-Person + more
£595 to £795

Customer Service Leadership - accredited by the Institute of Leadership

By Beyond Theory: business training & coaching

leadership management training course

Customer Service Leadership - accredited by the Institute of Leadership
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Master Business Networking in Just 1 Day - Join our Workshop in Windsor Town

By Mangatesinc

Business Networking 1 Day Training in Windsor Town

Master Business Networking in Just 1 Day - Join our Workshop in Windsor Town
Delivered In-Person + more
£595 to £795

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

By Buon Consultancy

Emotional Intelligence Training

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)
Delivered In-Person in Edinburgh or UK WideFlexible Dates
£1,450
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