5476 Leadership courses delivered Online

Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Build up your analytical skills, problem solving and persuasive skills by embarking our Negotiation Skills: Negotiation Skills Course ! Are you hoping to enter the field of Negotiation or improve your current negotiation abilities? Then this Negotiation Skills: Negotiation Skills Course will provide you a firm basis to build on as you hone your skills and grow as a negotiator. To ensure that your knowledge of Negotiation Skills: Negotiation Skills Course goes beyond just principles, enrol right away! Courses are included with this Negotiation Skills Course: Negotiation Skills Level 1 Negotiation Skills Level 3 Negotiation Skills Level 5 Special Offers of this Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course This Negotiation Skills: Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills: Negotiation Skills Course Instant access to this Negotiation Skills: Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills: Negotiation Skills Course Negotiation Skills: Negotiation Skills Level 1, 3 & 5 The Negotiation Skills: Negotiation Skills course on can be helpful at any point in time.Negotiation experts are able to convince the other side that they have reached the best agreement possible. This Negotiation Skills: Negotiation Skills course on will provide you with a thorough understanding of negotiation, covering important ideas, practical methods, and in-depth information. Who is this course for? Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Anyone who wants to enhance their knowledge and skills can enrol in this Negotiation Skills: Negotiation Skills Online Course, including students, recent graduates, and job seekers. This Negotiation Skills: Negotiation Skills Level 1, 3 & 5 Course will also help you if you choose to further progress your career in the following courses Level 2 Negotiation Skills for HR Professionals Level 3 Negotiation Skills for HR Professionals Level 2 Negotiation Skills for Sales Professionals Level 3 Negotiation Skills for Sales Professionals Level 2 Negotiation Skills for Project Managers Level 3 Negotiation Skills for Project Managers Requirements Negotiation Skills: Negotiation Skills Level 1, 3 & 5 To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements. To join in our Negotiation Skills: Negotiation Skills Course, you must have a strong command of the English language. To successfully complete our Negotiation Skills: Negotiation Skills Course, you must be vivacious and self driven. To complete our Negotiation Skills: Negotiation Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Negotiation Skills: Negotiation Skills Course. Career path Negotiation Skills: Negotiation Skills Level 1, 3 & 5 You can utilise our Negotiation Skills: Negotiation Skills course to help you land the position in the job you desire.

Execution - Linking Strategy to its Finish Line What are the gaps that hinder the successful execution of projects and programs? This video explores the importance of aligning strategy to execution in order to achieve results. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Execution - Linking Strategy to its Finish Line What are the gaps that hinder the successful execution of projects and programs? This video explores the importance of aligning strategy to execution in order to achieve results. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Transform your business outcomes by mastering the art of Stakeholder Management. Develop skills to map, engage, and build strong relationships with stakeholders through effective communication and conflict management. Learning outcomes: Understand the importance of Stakeholder Management in achieving business success Explore the various Stakeholder Theories and their relevance to your organization Learn the art of Stakeholder Mapping to identify key stakeholders and their interests Develop skills to build strong business relationships with stakeholders and engage them effectively Master the art of Stakeholder Engagement through effective communication techniques Learn to manage Stakeholder Conflict to ensure successful business outcomes In today's fast-paced business world, the success of an organization is heavily dependent on how well it manages its stakeholders. This theoretical course on Stakeholder Management equips you with the knowledge and skills to achieve better business outcomes. The course is divided into eight modules, starting with an introduction to Stakeholder Management and delving into the various Stakeholder Theories. You will learn the art of Stakeholder Mapping to identify key stakeholders and their interests. The course then focuses on building strong business relationships with stakeholders and engaging them effectively through communication techniques. It also covers monitoring and evaluating stakeholder engagement and managing stakeholder conflict to ensure successful business outcomes. By the end of this course, you will have a comprehensive understanding of Stakeholder Management and the skills required to apply it to your organization for better business outcomes. Join us today and be a master of Stakeholder Management. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals looking to improve stakeholder management skills Business students interested in stakeholder management theories Managers seeking to build strong relationships with stakeholders Anyone interested in understanding the importance of stakeholder management in achieving business success Career path Stakeholder Manager: £30,000 - £60,000 per year Business Relationship Manager: £35,000 - £70,000 per year Corporate Communications Manager: £40,000 - £80,000 per year Public Affairs Manager: £35,000 - £70,000 per year Corporate Social Responsibility Manager: £30,000 - £60,000 per year Business Development Manager: £30,000 - £70,000 per year

Course Overview: According to the World Economic Forum, business administration is one of the most in-demand professions, with an impressive 5% annual job growth rate. The Business Administration Level 3 course is pivotal in shaping these industry leaders. Delving deep into critical topics such as 'Representing Your Boss and Company', 'Skills of an Effective Administrator', and 'Business Writing Skills', it aims to equip learners with the robust skill set essential for today's dynamic business environment. The curriculum further accentuates real-world application through modules on 'Communication Skills', 'Business Telephone Skills', and 'Mail Services and Shipping', preparing students to take on multifaceted roles with finesse. The significance of this course is not just about knowledge acquisition; it's about nurturing adept administrators who can charter the rough waters of global business.This course isn't just about lessons; it's about moulding future leaders in business administration. Enrol now! Key Features of the Course: CPD Certificate: Upon completing this course, you will receive a Continuing Professional Development (CPD) certificate recognised by employers across various industries. 24/7 Learning Assistance: Our dedicated support team is available round the clock to provide guidance and resolve any queries or concerns you may have throughout your learning journey. Who is This Course For? This Business Administration Level 3 course is ideal for individuals aspiring to pursue a career in business administration or those already working in administrative roles seeking to enhance their skills and progress in their careers. Whether you are a recent graduate, a job seeker, or a professional looking to upskill, this course will provide you with the knowledge and competencies necessary to succeed. What You Will Learn: Throughout this Business Administration Level 3 course, you will delve into various modules, each focusing on a specific aspect of business administration. By the end of the program, you will have gained a comprehensive understanding of: Skills of an Effective Administrator: Develop the core skills required to excel in an administrative role, such as organisational abilities, problem-solving, and attention to detail. Business Writing Skills: Master the art of effective written communication, including email etiquette, report writing, and professional correspondence. Communication Skills: Enhance your interpersonal skills, including active listening, conflict resolution, and effective communication in diverse workplace environments. Business Telephone Skills: Learn the essentials of professional phone etiquette, handling calls, and effectively addressing customer queries or concerns. Mail Services and Shipping: Gain insights into managing mail services, handling shipments, and maintaining efficient mailing systems. Travel Arrangements: Understand the processes of organising travel arrangements, including booking flights, accommodations, and itineraries. Organising Meetings and Conferences: Learn how to plan, coordinate, and execute successful meetings and conferences, ensuring smooth operations and optimal productivity. Time Management: Discover effective strategies for prioritisation, task delegation, and time optimising to maximise productivity. Record Keeping and Filing Systems: Develop essential skills in maintaining accurate records, implementing effective filing systems, and ensuring data security. Effective Planning and Scheduling: Master efficient planning and scheduling to meet deadlines, manage projects, and streamline operations. Why Enrol in This Course: Enrolling in this Business Administration Level 3 course will give you a competitive edge in the job market. With top learner reviews, this course has been recently updated to align with industry trends and practices. The skills you acquire will make you a highly sought-after candidate in various administrative roles, opening up exciting career opportunities. Requirements: To enrol in this course, you only need a basic understanding of the English language and access to a computer with an internet connection. No prior experience or qualifications are necessary. Career Path: Upon completion of the Counselling Course - Business Administration Level 3, you will be equipped with the skills and knowledge for various professions, such as Administrative Assistant - £20,000 to £30,000 per year Office Manager - £25,000 to £40,000 per year Executive Assistant - £30,000 to £50,000 per year Human Resources Manager - £40,000 to £70,000 per year Operations Manager - £40,000 to £80,000 per year Marketing Manager - £35,000 to £70,000 per year Financial Analyst - £35,000 to £60,000 per year Business Development Manager - £40,000 to £80,000 per year Project Manager - £40,000 to £70,000 per year Management Consultant - £40,000 to £100,000 per year Certification: Upon successfully completing the Counselling Course - Business Administration Level 3, you will receive a CPD certificate, confirming your newfound expertise and enhancing your professional credibility in business administration. Course Curriculum 11 sections • 11 lectures • 05:16:00 total length •Representing Your Boss and Company: 00:34:00 •Skills of an Effective Administrator: 00:15:00 •Business Writing Skills: 00:40:00 •Communication Skills: 00:25:00 •Business Telephone Skills: 00:19:00 •Mail Services and Shipping: 00:25:00 •Travel Arrangements: 00:24:00 •Organising Meeting and Conferences: 00:25:00 •Time Management: 00:35:00 •Record Keeping and Filing Systems: 00:28:00 •Effective Planning and Scheduling: 00:46:00

Overview This comprehensive course on Delegation Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Delegation Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Delegation Skills. It is available to all students, of all academic backgrounds. Requirements Our Delegation Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 33 lectures • 01:57:00 total length •Welcome to Your Course: 00:03:00 •Delegation or Allocation: What is Delegation?: 00:04:00 •Reverse Delegation: How your Team ends-up Delegating to You: 00:05:00 •Why do You find it Hard to Delegate?: 00:02:00 •The Excuses People Give for not Delegating?: 00:04:00 •How Would You Counter Excuses for not Delegating to you?: 00:01:00 •Responding to Excuses for not Delegating: 00:09:00 •Mental Blocks to Delegate: 00:07:00 •What are the Poor Reasons for Delegating?: 00:01:00 •Poor Reasons for Delegating: 00:05:00 •What are the good reasons to delegate?: 00:01:00 •Positive Reasons to delegate: 00:03:00 •What Should You Not Delegate?: 00:01:00 •The Jobs You Should Keep for Yourself: 00:04:00 •What is Your Delegation Process?: 00:01:00 •The Key Elements of a Delegation Process: 00:02:00 •The Five-step Delegation Process: 00:05:00 •Preparing to Delegate: 00:06:00 •The Principles of Setting-up Your Delegation: 00:04:00 •The Practice of Setting-up Your Delegation: 00:05:00 •The Principles of Locking-down Your Delegation: 00:03:00 •The Five Levels of Delegation: 00:05:00 •The Jiminy Cricket Effect: 00:04:00 •Overseeing the Delegation: 00:05:00 •Closing-out the Delegation: 00:03:00 •How to Offer Feedback (Part 1): 00:06:00 •How to Offer Feedback (Part 2): 00:06:00 •Positive Feedback, or Negative Feedback?: 00:03:00 •Four Attitudes for Good Delegation: 00:04:00 •Reflection on your Skills Development: 00:01:00 •Goodbye and Good Luck: 00:02:00 •Bonus Lecture: If you liked this course: 00:02:00 •Assignment - Delegation Skills: 00:00:00

Overview This comprehensive course on Business Strategy Consulting will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Strategy Consulting comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Strategy Consulting. It is available to all students, of all academic backgrounds. Requirements Our Business Strategy Consulting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 17 sections • 88 lectures • 07:09:00 total length •Welcome to this Mini MBA Business Strategy Consulting Course: 00:03:00 •Mini MBA Business Strategy - Executive Summary - What you will learn: 00:10:00 •What is Business Strategy?: 00:05:00 •Business Vision and the Mission Statement: 00:04:00 •The Strategy Hierarchy within a Firm: 00:06:00 •Introduction to Business Strategy Design: 00:02:00 •Business Model Design with the Business Model Canvas: 00:13:00 •Business Model Canvas Template: 00:01:00 •Lafley & Martin's Five Step Strategy Model: 00:05:00 •Hambrick & Frederickson's Strategy Diamond: 00:06:00 •Understanding Life Cycles: 00:02:00 •The Industry Life Cycle: 00:07:00 •The Business Life Cycle: 00:06:00 •The Product Life Cycle: 00:05:00 •The Corporate Funding Life Cycle: 00:04:00 •External Analysis Using Broad Factors: 00:02:00 •PEST Analysis: 00:08:00 •PESTEL Analysis: 00:05:00 •PESTEL Analysis Template: 00:01:00 •CASE STUDY EXERCISE: PESTEL Analysis of Starbucks: 00:02:00 •CASE STUDY SOLUTION: PESTEL Analysis of Starbucks: 00:07:00 •CASE STUDY EXERCISE: PESTEL Analysis of the Global Aviation Industry: 00:07:00 •CASE STUDY SOLUTION: PESTEL Analysis of the Global Aviation Industry: 00:02:00 •Strategic Options from Internal and External Analysis: 00:16:00 •SWOT Analysis: 00:05:00 •Conducting A SWOT Analysis: 00:04:00 •SWOT Analysis Template: 00:02:00 •TOWS Matrix Analysis: 00:05:00 •TOWS Analysis Template: 00:14:00 •SOAR: 00:04:00 •SOAR Analysis Template: 00:01:00 •CASE STUDY EXERCISE: SWOT Analysis - Amazon: 00:02:00 •CASE STUDY SOLUTION: SWOT ANALYSIS - Amazon: 00:09:00 •Michael Porter and Business Strategy Analysis: 00:02:00 •Industry Analysis and Introducing Michael Porter: 00:10:00 •Competitive Forces Model - Porter's Five Forces: 00:12:00 •Full List of Porter's Five Forces Factors: 00:02:00 •Michael Porter's Five Forces Template: 00:01:00 •CASE STUDY EXERCISE PORTERS FIVE FORCES Global Aviation Industry: 00:02:00 •CASE STUDY SOLUTION: Porter's Five Forces - Global Airline Industry: 00:15:00 •Generic Strategies and Industry Forces: 00:10:00 •Michael Porter's Value Chain Analysis: 00:07:00 •Value Chain Analysis Template: 00:02:00 •Boston Consulting Group (BCG) Matrix: 00:07:00 •BCG Matrix and the Life Cycle: 00:03:00 •BCG Matrix Advantages and Disadvantages: 00:03:00 •Adapting the BCG Matrix: 00:05:00 •Boston Consulting Group (BCG) Matrix Template: 00:03:00 •CASE STUDY EXERCISE: BCG Matrix - Facebook: 00:02:00 •CASE STUDY SOLUTION: BCG Matrix - Facebook: 00:04:00 •CASE STUDY EXERCISE: BCG Matrix - Apple: 00:02:00 •CASE STUDY SOLUTION: BCG Matrix - Apple: 00:04:00 •CASE STUDY EXERCISE: BCG Matrix - Unilever: 00:02:00 •CASE STUDY SOLUTION: BCG Matrix - Unilever: 00:05:00 •Competitive Advantage - Deriving Strategy from Inside the Firm: 00:03:00 •Core Competency: 00:05:00 •VRIO - Resources to Competitive Advantage: 00:06:00 •CASE STUDY EXERCISE: Core Competency - Apple: 00:02:00 •CASE STUDY SOLUTION: Core Competency - Apple: 00:05:00 •Defining the Unique Selling Proposition: 00:05:00 •ADL Matrix - Understanding Your Competitive Position: 00:07:00 •ADL Matrix Template: 00:02:00 •Ansoff Product Market Matrix - How to Grow Your Business: 00:05:00 •Organic vs Inorganic Growth: 00:02:00 •Internal and External Growth Strategies Expanded: 00:11:00 •CASE STUDY EXERCISE: Amazon's Growth Strategy: 00:02:00 •CASE STUDY SOLUTION - Amazon's Growth Strategy: 00:06:00 •Blue Ocean Strategy: 00:05:00 •Blue Ocean Case Study - Apple: 00:05:00 •Comparing Red Ocean and Blue Ocean Strategies: 00:04:00 •How to Survive in an Over Fished Ocean: 00:05:00 •How to Create a Comparative Competitive Analysis on a Page: 00:04:00 •Making the Connection between Strategy and Finance: 00:04:00 •What is an Integrated Financial Model?: 00:06:00 •Key Drivers of an Integrated Financial Model: 00:08:00 •Model Structure: 00:03:00 •Detailed Model Schedules: 00:07:00 •Chart of Accounts: 00:02:00 •Financial Statement Inputs and Outputs: 00:03:00 •10 Steps to Building an Integrated Financial Model: 00:05:00 •Summary of the Strategic Analysis Process: 00:03:00 •Understanding the Strategic Planning Process: 00:06:00 •Four Step Strategic Management Process: 00:03:00 •Strategy Formulation in Six Steps: 00:07:00 •Mintzberg's Five Configurations: 00:05:00 •Course Summary and Wrap Up: 00:05:00 •Additional Materials: 00:00:00 •Assignment - Business Strategy Consulting: 00:00:00

Overview This comprehensive course on Leading and Managing Remote Team will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Leading and Managing Remote Team comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Leading and Managing Remote Team. It is available to all students, of all academic backgrounds. Requirements Our Leading and Managing Remote Team is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 10 lectures • 05:08:00 total length •Introduction to Remote Team Management: 00:49:00 •Leading a Team as a Remote Team Manager: 00:43:00 •Decision Making and Accountability: 00:29:00 •Building High Performing Teams: 00:39:00 •The Fundamentals of Managing Remote Teams: 00:25:00 •Building and Maintaining Trust with Remote Teams: 00:33:00 •Time Management: 00:29:00 •Advantages of Remote Teams: 00:30:00 •Challenges of Remote Teams: 00:31:00 •Assignment - Leading and Managing Remote Team: 00:00:00

Overview This comprehensive course on Sustainable Living will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sustainable Living comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sustainable Living. It is available to all students, of all academic backgrounds. Requirements Our Sustainable Living is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 7 lectures • 03:54:00 total length •Module 01: An Overview of Sustainable Living: 00:30:00 •Module 02: Sustainable Food: 00:42:00 •Module 03: Water Preservation: 00:25:00 •Module 04: Wastewater Recycling: 00:35:00 •Module 05: Conserving Energy: 00:33:00 •Module 06: What is Bioremediation?: 00:33:00 •Module 07: How to Live Green: 00:36:00

Overview This comprehensive course on Business Development will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Development comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Development. It is available to all students, of all academic backgrounds. Requirements Our Business Development is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 26 lectures • 06:52:00 total length •Business Development and Succession Planning: 00:25:00 •Process Management: 00:25:00 •Supply Chain Management: 00:21:00 •Planning & Forecasting Operations: 00:22:00 •Procurement & Purchasing Management: 00:22:00 •Project Management: 00:20:00 •Retail Pricing: 00:33:00 •Business Analysis Planning and Monitoring: 00:28:00 •Strategic Analysis and Product Scope: 00:30:00 •The Importance of Communicating with Customers: 00:19:00 •Management Skills for Leading Your Team: 00:18:00 •Selling in Multiple Channels: 00:22:00 •Representing Your Boss and Company: 00:37:00 •Preparing For Brainstorming: 00:06:00 •Preparing For Brainstorming Case Study: 00:01:00 •Generating Solutions (I): 00:05:00 •Generating Solutions (I) Case Study: 00:01:00 •Generating Solutions (II): 00:06:00 •Generating Solutions (II) Case Study: 00:01:00 •Analyzing Solutions: 00:04:00 •Analyzing Solutions Case Study: 00:01:00 •Selecting a Solution: 00:04:00 •Selecting a Solution Case Study: 00:01:00 •Negotiation Techniques: 00:17:00 •Communication Skills: 00:26:00 •Skills of an Effective Administrator: 00:17:00