There are two levels of rapport: transactional and relational. Discover the three skills for building instant rapport and the goal of transactional rapport. Discover the technique to turn small talk into SMART talk and increase the emotional connection. Understand how to maintain good relations for long term business. Learning Objectives Discover two levels of rapport, Apply three skills for building instant rapport when time is short, Utilize five tips for working with names, Explain how to turn small talk into SMART Talk Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Etiquette is a set of social behavioral requirements, created over time to give structure to the way to interpersonal rapport and manners are the core of etiquette. Discover the various behaviors involved in mastering manners and we will share the golden rule with you. Go above and beyond customer expectations by using the 6 F's. Learning Objectives Explain why rapport is important, Summarize the cost of poor etiquette, Apply Chart's customer care model, Exceed customer expectations by implementing the 6 F's Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
There are four relationship styles. Understanding them helps improve how we relate to ourselves and others. Each style has value and strengths. People rarely set out to be difficult. Discover the four styles and how you can identify and manage each one. Learning Objectives Identify the four relationship styles in people, Explain how to use behavioral flexibility with each style, Create positive interpersonal relationships Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Understand the three components of curiosity and how to use them in your situation. Avoid pitfalls that cloud our ability to interpret messages accurately. Discover how to increase your ability to interpret messages accurately and how to develop curiosity. Learning Objectives Implement three components of curiosity, Interpret intended messages correctly, Control mental filters Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Listening is challenged by attention and inference-making problems. Critical listening demands concentration, curiosity, and clarity with organization and evaluation. Discover how to increase understanding and what is the difference between people-orientated, action-orientated, content-orientated and time-orientated. Learning Objectives Demonstrate concentration, curiosity, and clarity as a critical listener, Explain how to give appropriate feedback, Identify five listening styles to meet different needs Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Trust is our confidence in the integrity, strength, and competence of someone to meet our expectations. Discover the four keys to building a professional 'trust fund'. We will guide you how to deliver and receive feedback while maintain trust. Understand the behaviors that feed trust and those that starve trust. Learning Objectives Establish a 'Trust Fund', Explain how to maintain trust during feedback, Implement five behaviors that show respect Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Early Years: Level 2 Diploma for the Early Years Practitioner Online Do you desire a profession in child care? For early years professionals who want to deepen their understanding of children and adolescents' high-quality care, this Level 2 Diploma for the Early Years Practitioner course is suitable. The Level 2 Diploma for the Early Years Practitioner course qualification provides the learner with a thorough understanding of child safeguarding, legal requirements, the impact of food and nutrition on children's health and development, and much more. The qualification comprises well-designed and well-explained modules that will help you establish a solid foundation in practitioner responsibilities. The Level 2 Diploma for the Early Years Practitioner course will cover professional partnerships, equality, and diversity. As an early years practitioner, you can comprehend how to give management, well-being, and protection. You will learn about several laws pertaining to the early years in this early years course as well. With the aid of the Early Years course, you will ultimately be able to engage your clients and establish professionalism. Participate in this course in the early years to learn how to manage children in depth. Learning Outcomes of Level 2 Diploma for the Early Years Practitioner Course By the end of this level 2 Diploma for the Early Years Practitioner course, the learner will be able to: Early Years will help you to understand the emotional and physical well-being of children. Early Years describes equality, diversity, and professional partnerships. You can Understand health and safety legislation in the Early Years. Early Years Describes observations, assessments, and planning. Early Years Explains safeguarding children. Understand the Early Years Foundation Stage. You can Manage in a nursery environment in these Early Years. Early Years Engages in Professional Development. By enrolling in this Level 2 Diploma for the Early Years Practitioner course, it will open many doors of opportunity for you and equip you with the most sought-after skills of early childhood education. Special Offers of this Level 2 Diploma for the Early Years Practitioner Course This Level 2 Diploma for the Early Years Practitioner Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Diploma for the Early Years Practitioner Course Instant access to this Level 2 Diploma for the Early Years Practitioner Course Get FREE Tutor Support from Monday to Friday in this Early Years Course Main Course: Level 2 Diploma for the Early Years Practitioner Free Courses Course 01: Level 5 Childcare Training Course 02: Level 4 Early Years Course [ Note: Free PDF certificate will be provided as soon as completing the Level 2 Diploma for the Early Years Practitioner Course Level 2 Diploma for the Early Years Practitioner Course Curriculum of Level 2 Diploma for the Early Years Practitioner Industry Experts Designed this Level 2 Diploma for the Early Years Practitioner course into 14 detailed modules. Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School Assessment Method of Level 2 Diploma for the Early Years Practitioner After completing each module of the Level 2 Diploma for the Early Years PractitionerCourse, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Diploma for the Early Years Practitioner After completing the MCQ/Assignment assessment for this Level 2 Diploma for the Early Years Practitioner course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 2 Diploma for the Early Years Practitioner The Level 2 Diploma for the Early Years Practitioner course is designed especially for those who want to work as a qualified childcare leader or manager. It provides excellent training to anyone seeking a sought-after leadership and management qualification in childcare. Important Note: Our Level 2 Diploma for the Early Years Practitioner course focuses on knowledge. If you are seeking a formal qualification, please consider the following alternatives: NCFE CACHE Level 5 Diploma for the Early Years Senior Practitioner Level 2 Diploma for the Early Years Practitioner Level 2 Diploma for the Early Years Practitioner (RQF) Level 3 Diploma in Early Years Education and Care (Early Years Educator) (VRQ) NCFE CACHE Level 4 Certificate for the Early Years Advanced Practitioner Level 3 Diploma for the Children's Workforce (Early Years Educator) (RQF) NCFE CACHE Level 4 Certificate in Neuroscience in Early Years Level 2 Diploma for the Early Years Practitioner NCFE CACHE Level 2 Award in an Introduction to Neuroscience in Early Years Level 3 Certificate in Preparing to Work in Early Years Education and Care (VRQ) Requirements Level 2 Diploma for the Early Years Practitioner There are no specific requirements for this Level 2 Diploma for the Early Years Practitioner course because it does not require any advanced knowledge or skills. Career path Level 2 Diploma for the Early Years Practitioner After completing this qualification Level 2 Diploma for the Early Years Practitioner Course, learners can find themselves with several opportunities within the childcare settings, including the following options: Work in a pre-school with children aged 0-5. Volunteer in a pre-school. Become an Early Years Educator. Certificates Certificate of completion Digital certificate - Included
***24 Hour Limited Time Flash Sale*** Project Management, Quality Management & Operations Management Level 7 at QLS Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Project Management, Quality Management & Operations Management Level 7 at QLS courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Project Management, Quality Management & Operations Management Level 7 at QLS. Whether you're a student, recent graduate, or job seeker, our Project Management, Quality Management & Operations Management Level 7 at QLS bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Project Management, Quality Management & Operations Management Level 7 at QLS Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Project Management, Quality Management & Operations Management Level 7 at QLS bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Project Management QLS Course 02: Quality Management QLS Course 03: Operations Management - Level 7 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Business Management Course 02: Business Analysis Course 03: Business Law Course 04: Diploma in Lean Process and Six Sigma Course 05: Commercial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: This courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The Project Management, Quality Management & Operations Management Level 7 at QLS bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Project Management, Quality Management & Operations Management Level 7 at QLS. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. CPD 250 CPD hours / points Accredited by CPD Quality Standards Career path Project Manager Quality Manager Operations Manager Business Analyst Lean Six Sigma Consultant Supply Chain Manager Business Development Manager Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Discover the zenith of gastronomy with our comprehensive course bundle: "Food Manager, Restaurant and Catering Management - QLS Endorsed". Unlock a world of theoretical knowledge across eight diverse yet interrelated courses, all primed to sculpt you into a formidable figure in the Food & Hospitality industry. This bundle includes three prestigious QLS-endorsed courses: Food and Beverage Manager, Hospitality & Restaurant Management, and Catering & Food Safety. Each course is accompanied by a tangible hardcopy certificate, validating your mastery in these areas. In addition to these, we've incorporated five relevant CPD QS accredited courses to further bolster your theoretical comprehension. These courses weave together a tapestry of understanding that will set you apart in any professional kitchen or catering venture. Key Features of the Food Manager, Restaurant and Catering Management - QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Food Manager, Restaurant and Catering Management - QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Food and Beverage Manager QLS Course 02: Hospitality & Restaurant Management QLS Course 03: Catering & Food Safety 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Food Labelling Regulations Training Course 02: HACCP Training Course 03: Food Allergen Awareness Level 3 Course 04: How to Improve Your Food Hygiene Rating Course 05: Immunity Boosting Food In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Food Manager, Restaurant and Catering Management - QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Embrace this rare opportunity to delve into an all-encompassing study of food management and catering. Take the first step towards a fulfilling career by arming yourself with an enriched understanding of food, its safety, and the dynamic world of restaurant and hospitality management. Learning Outcomes: Understand the responsibilities of a Food and Beverage Manager. Comprehend the intricacies of Restaurant and Hospitality Management. Develop knowledge of safe catering and food safety practices. Understand Food Labelling Regulations and HACCP Training. Be aware of food allergens and methods to boost food hygiene ratings. Understand the role of Immunity Boosting Food in the hospitality sector. Apply principles of design and graphic design using Canva in your professional pursuits. Unearth a treasure trove of knowledge with our "Food Manager, Restaurant and Catering Management - QLS Endorsed" course bundle. This comprehensive package provides an in-depth theoretical understanding of eight crucial areas in the food and hospitality industry. With QLS endorsed and CPD QS accredited courses, it's an immersive educational journey that promises an enriching learning experience. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to build a career in food and beverage management. Professionals looking to enhance their knowledge in hospitality and restaurant management. Those interested in catering and food safety. Anyone interested in understanding food labelling, allergen awareness, and health-oriented food concepts. Career path Food and Beverage Manager (Salary Range: £28,000-£40,000) Restaurant Manager (Salary Range: £25,000-£38,000) Catering Manager (Salary Range: £25,000-£35,000) Food Safety Officer (Salary Range: £20,000-£32,000) Health and Safety Coordinator in Food Sector (Salary Range: £22,000-£30,000) Nutritional Advisor (Salary Range: £20,000-£35,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included