Name: The Art of Staying Calm: Anger Management in Action 1 Day Workshop in St Davids
Price: 595 GBP
Availability: InStock

St Davids

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results.

This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success factors of strong leadership that will help you bring your people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

Learning Objectives:

After completing this course, delegates will be able to: 

Describe the roles and responsibilities of a true leader.
Clearly understand the difference between the role of a manager and the role of a leader.
List the three main essential roles of a leader.
Understand what motivates people and explain the "4motive" motivational model.
Identify what employees want from a leader.
Understand different perspectives and what defines a true leader.
Find out their preferred leadership style
Balance team, task and individual functions
Identify what it takes to role model strong leadership.
List the leadership critical success factors

Agenda:

Module One: What leaders do?
As a leader, what is your job?
Management Vs Leadership.
The three essential roles of a leader.
People's motivation.

Module Two: What leaders know?
What employees want from their leader?
Catch them doing something right!.
What defines a leader?
Leadership and perspectives.

Module Three: What are leaders like?
Find out your leadership style.
Balance team, task and individual functions.
Role model strong leadership.
The leadership critical success factors.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

All people managers and anyone in a leadership position.

Mangates

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in St Davids

The sale ends 10 days before the event starts.

Early Bird Fee

The sale ends 5 days before the event starts.

Standard Fee

Cardiff

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

A successful sales manager's job is to provide clear direction and support to his/her team  enabling them to excel and develop to reach their full potential.  Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a sales person which is one of the key points that this program will be focusing on. 

This two day program will enable delegates to have a clear understanding of the successful sales manager's responsibilities and how to become more effective in their roles in this challenging competitive business environment of today. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for them to effectively forecast and implement effective sales plans, motivate, monitor and evaluate the performance of their people and provide the required direction and support ensuring measurable sales results from their sales teams.

This course also includes several bonus forms that were designed to help you prepare your sales forecast and complete sales plan. (Forecast data form, Sales plan support form)

Learning Objectives:

After completing this course, delegates will be able to: 

Understand the roles and responsibilities of a sales manager
Learn skills to achieve better results through their teams using sales plans and targeting techniques
Clearly understand how to prepare a sales forecast and a sales plan for their sales operation
Properly observe, evaluate and give feedback to team members and set performance development objectives using assessment tools supplied and provided within the training program
Explore ways to motivate their sales teams and create a more motivating environment.
Run more effective sales meetings and morning huddles to inspire and motivate and provide clear direction to their sales team members.

Agenda:

Introduction - A sales management primer

What is your job?
Sales Manager Versus Salesman.
The perfect salesperson- Activity

Module 1 : A Strategic look at sales management:
Sales management - is it strategic or tactical?
What are my CSF's? - Critical success factors.
SWOT and PESTLE analysis.

Module 2 : Sales Forecasting:
What is forecasting and how it can help sales performance?
Identify different forecasting methods.
Follow a simple 4 step process to create a sales forecast.
Avoid common forecasting pitfalls.

Module 3 : Sales Planning:
Setting up your sales strategy.
Put together the main components of your sales plan.
Specify sales tactics to achieve strategy.
Sales planning best practice examples.
Practical skill practice activity - Create a sales plan for your sales operation.

Module 4 : Sales performance management:
Setting sales objectives.
The 3 step sales performance control plan.
Guidelines for proper sales performance evaluation.
Handling the underperforming sales team member.

Module 5 : Motivating your sales team:
What motivates us?
Knowing your team inside out.
Creating a motivating environment for your team.
Understand the factors that combine and drive personal motivation.

Module 6 : Running effective sales meetings:
Effective versus badly run sales meetings
Planning your sales meeting sequence.
Successful sales meeting checklist.
Team huddle versus team meeting.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Sales Managers

Sales Management 2 Days Training in Cardiff

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
The Time Management workshop will cover strategies to help participants learn these crucial strategies. You will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We"ll cover all this and more during this workshop.
Learning Objectives:
After completing this course, the learners will be able to: 
Explore why time management issues arise
Improve ability to plan and prioritize work
The importance of setting clear goals
Minimize wasted time and distractions in the workplace
How to avoid being deflected from your priorities
Self-motivation as a time management tool
Dealing with unexpected events that steal time
Tools and techniques for effective delegation
How to say 'no' to some 'now' requests
Agenda:
Module One: Goal Setting
The Three P"s
S.M.A.R.T. Goals
Prioritizing Your Goals
Visualization
Module Two: Prioritizing Your Time
The 80/20 Rule
The Urgent Versus Important Matrix
Assertiveness
Module Three: Planning Wisely
Creating Your Productivity Journal
Maximizing the Power of Your Productivity Journal
The Glass Jar: Rocks, Pebbles, Sand, and Water
Chunck, Block, and Tackle
Ready, Fire, Aim!
Module Four: Tackling Procrastination
Why We Procrastinate
Nine Ways to Overcome Procrastination
Eat That Frog!
Module Five: Crisis Management
When the Storm Hits
Creating a Plan
Executing the Plan
Lessons Learned
Module Six: Organizing Your Workspace
Declutter
Managing Workflow
Dealing with Email
Using Calendars
Module Seven: Delegating Made Easy
When to Delegate
To Whom Should You Delegate?
How Should You Delegate
Keeping Control
The Importance of Full Acceptance
Module Eight: Setting a Ritual
What is a Ritual?
Ritualizing Sleep, Meals, Exercise
Examples of Rituals
Using Rituals to Maximize Time
Module Nine: Meeting Management
Deciding if a Meeting is Necessary
Using the PAT Approach
Building the Agenda
Keeping Things on Track
Making Sure the Meeting Was Worthwhile
Module Ten: Alternatives to Meetings
Instant Messaging and Chat Rooms
Teleconferencing
Email Lists and Online Groups
Collaborating Applications
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Learning Time Management Skills

Time Management 1 Day Training in St Davids

Time Management 1 Day Training in Cardiff

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This workshop will expand your participant's knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Learning Objectives:

By the end of this course you will be able to: 

Identify, relate to, and put into practice the four characteristics of highly effective managers.
Plan, prioritize and delegate effectively.
Understand how to manage performance in such a way as to get the very best from your people.
Use a range of strategies for managing and developing a highly motivated and effective team.
Recognise the need for change in today’s business reality and be able to manage change.
Engaging and understanding others using a range of techniques.

Agenda:

Module One: Grooming a New Manager
Set Specific Goals
Authority (What They Can and Can"t Do)
Create a Shared Vision
The More they Learn, the More Responsibility They Get
Case Study
Module One: Review Questions

Module Two: Measuring Performance
Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be Evaluated
Case Study
Module Two: Review Questions

Module Three: Motivating Managers
Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Case Study
Module Three: Review Questions

Module Four: Signs of Poor Management
Missed Deadlines
Team Turnover
Losing Customers
Little or No Growth
Case Study
Module Four: Review Questions

Module Five: Trust Your Team of Managers
Do Not Micromanage
Promote Open and Honest Communication
Reward Initiative
Trust, But Verify
Case Study
Module Five: Review Questions

Module Six: When an Employee Complains about their Manager
Keep the Information Confidential
Gather Information from Both Sides
Coach or Delegate the Solution
Follow-up with the Manager or Employee
Case Study
Module Six: Review Questions

Module Seven: Coaching and Mentoring (I)
Writing Performance Reviews
Provide Clear and Timely Feedback
Praise in Public, Criticize in Private
Make Sure Your Door is Always Open
Case Study
Module Seven: Review Questions

Module Eight: Coaching and Mentoring (II)
Offer Advice, Not the Solution
Create a Supportive Environment
Building Ownership
360 Degree Feedback
Case Study
Module Eight: Review Questions

Module Nine: When Do You Step In?
Unsafe or Dangerous Events
Legal Ramifications
Severe Financial Costs
Repeated Failures after Coaching Has Occurred
Case Study
Module Nine: Review Questions

Module Ten: Remember These Basic Qualities
Express Confidence in Their Abilities
Practice What you Preach
Have an Open Door
Their Success is Your Success
Case Study
Module Ten: Review Questions

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Manager Management Skills

Manager Management 1 Day Training in St Davids

Manager Management 1 Day Training St Davids

Manager Management 1 Day Training in Cardiff

Manager Management 1 Day Training Cardiff

Newport

Manager Management 1 Day Training in Newport

Manager Management 1 Day Training Newport

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

Writing is a key method of communication for most people, and it"s one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important in the business world as creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace.

The Business Writing workshop will give you a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These basic skills will provide you with that extra benefit in the business world that a lot of people are losing.

Learning Objectives:

After completing this course, delegates will be able to: 

Write business documents to a professional standard and conforming to acceptable formats
Present information in an organised, structured way so as to achieve a specific objective
Use a business-like style and vocabulary, while displaying sensitivity to different levels of reader expertise
Express ideas with confidence and clarity, supporting persuasive and logical arguments

Agenda:

Module One: Working with Words
Spelling
Grammar
Creating a Cheat Sheet

Module Two: Constructing Sentences
Parts of a Sentence
Punctuation
Types of Sentences

Module Three: Creating Paragraphs
The Basic Parts
Organization Methods

Module Four: Writing Meeting Agendas
The Basic Structure
Choosing a Format
Writing the Agenda

Module Five: Writing Emails
Addressing Your Message
Grammar and Acronyms

Module Six: Writing Business Letters
The Basic Structure
Choosing a Format
Writing the Letter

Module Seven: Writing Proposals
The Basic Structure
Choosing a Format
Writing the Proposal

Module Eight: Writing Reports
The Basic Structure
Choosing a Format
Writing the Report

Module Nine: Other Types of Documents
Requests for Proposals
Projections
Executive Summaries
Business Cases

Module Ten: Proofreading and Finishing
A Proofreading Primer
How Peer Review Can Help
Printing and Publishing

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Anybody who is interested in learning Business Writing Skills.

Business Writing 1 Day Workshop in St Davids

Business Writing 1 Day Workshop in Newport

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
We all know an angry face when we see one. Anger is such a universal and powerful emotion that can make you physically and emotionally ill, sap your energy, and poison your relationships or it can motivate you to make needed changes and add vitality to your life. This training program aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well. Practical activities and tools will empower those who act out their anger in negative ways to gain better control of their anger and their lives and use it as a tool to motivate and empower them to affirm their integrity or boundaries. The program will encourage participants to look deep inside to explore the roots of their anger and present alternatives to the old ways of thinking and dealing with anger.
Learning Objectives:
By the end of this training course participants will be able to:
Understand both the “Right” skill set and mindset needed to properly manage their anger.
Learn to communicate angry feelings assertively and in ways that will take into account the needs of others.
Adopt a more constructive attitude towards anger and understand the difference between constructive and destructive anger.
Use practical techniques to properly handle anger in others.
Agenda:
Module 1: Anger Anatomy:
Is anger good or bad?
Five famous myths about anger
Having the “Right Mindset” for managing anger
Physical effects of anger
Module 2: The Anger Management Skill Set:
Having the “Right Skill Set” for managing anger.
The 4 deep sources of anger.
The assertive statement to communicate anger.
Rules of assertive behavior.
Module 3: The Anger Management Process:
My personal anger assessment – Self-assessment.
A four-step process to effectively express your anger.
Module 4: Handling Anger in Others:
The importance of listening.
Summarizing and reflecting back on what was said.
Reflecting emotions and reframing statements.
Three-step technique for handling anger in others.
Target Audience:
Anybody who is interested in learning Anger Management Skills.
Prerequisites:
None

Anger Management

Anger Management 1 Day Training in St Davids


































































 
















The Art of Staying Calm: Anger Management in Action 1 Day Workshop in St Davids

Loughborough

<div>
		

		<div>
			
			<p>Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</p>
			<div><i></i> 4 x 180 Minutes</div>
			<div><i></i>  £1,995.00 incl. VAT</div>
			
			
		</div>
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		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h3>Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</h3>
<h3>Outcomes:</h3>
<div>
<ul>
<li>Create a personal development strategy that captures the whole of me</li>
<li>Attain the skills to lead teams through change, challenge and uncertainty</li>
<li>How to chose and use the right leadership approach using 'SLll (Situational Leadership)'</li>
<li>How to accelerate team performance using 'The Five Dysfunctions of a Team'</li>
</ul>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50  Plus VAT</strong></p>
</div>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Module 1 - Owning My Future Growth, Ambition and Performance:</h3>
<div>
<ul>
<li>Building my personal 'step-up' plan using the UpAGear Personal Programme</li>
</ul>
<h3>Module 2 - Leading in Times of Change and Challenge:</h3>
<div>
<ul>
<li>Creating the conditions for change to land and stick</li>
<li>Supporting others through change</li>
</ul>
<h3>Module 3 - Situational Leadership:</h3>
<div>
<ul>
<li>SLll introduction to the Accredited programme</li>
<li>Adapting leadership approach to team and individual development </li>
</ul>
<h3>Module 4 - Building Great Teams:</h3>
<div>
<ul>
<li>The 5 core elements of team development</li>
<li>Bringing them to life</li>
</ul>
<h3>Assessment</h3>
<div>
<ul>
<li>Prepare and deliver a 30-minute summary based on the key learning content from the Mastery Programme and how delegates will apply (recorded session)</li>
<li>Assessed by external facilitator against key criteria including feedback for ongoing development</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p>Should have completed the Leadership Professional Intermediate Programme</p>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>Managers looking to upskill and prepare for a leadership role.</p>
<p></p>

Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.
4 x 180 Minutes £1,995.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.
Outcomes:
Create a personal development strategy that captures the whole of me
Attain the skills to lead teams through change, challenge and uncertainty
How to chose and use the right leadership approach using 'SLll (Situational Leadership)'
How to accelerate team performance using 'The Five Dysfunctions of a Team'
Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50 Plus VAT

Modules/Lessons

Module 1 - Owning My Future Growth, Ambition and Performance:
Building my personal 'step-up' plan using the UpAGear Personal Programme
Module 2 - Leading in Times of Change and Challenge:
Creating the conditions for change to land and stick
Supporting others through change
Module 3 - Situational Leadership:
SLll introduction to the Accredited programme
Adapting leadership approach to team and individual development
Module 4 - Building Great Teams:
The 5 core elements of team development
Bringing them to life
Assessment
Prepare and deliver a 30-minute summary based on the key learning content from the Mastery Programme and how delegates will apply (recorded session)
Assessed by external facilitator against key criteria including feedback for ongoing development

Prerequisites

Should have completed the Leadership Professional Intermediate Programme

Target Student

Managers looking to upskill and prepare for a leadership role.


Mpi Learning - Professional Learning And Development Provider

Four half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

Leadership Professional - Mastery Programme

General Admission

<div>
		

		<div>
			
			<p>Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.  </p>
			<div><i></i> 5 x 180 Minute Modules</div>
			<div><i></i>  £1,995.00 incl. VAT</div>
			
			
		</div>
	</div>

	

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		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h2>Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.<span><br /></span></h2>
<h2>Outcomes:</h2>
<div>
<ul>
<li>Understanding my strengths, impact and what it takes to be at my best</li>
<li>Demonstrate my unique leadership brand</li>
<li>How to build great relationships with all stakeholders and team members</li>
<li>Creating a pinpoint focus on performance improvement</li>
</ul>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50 Plus VAT</strong></p>
</div>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Module 1 - Programme Induction:</h3>
<ul>
<li>
<div>What is leadership?</div>
</li>
<li>
<div>How the Programme works</div>
</li>
<li>
<div>Expectations and commitments</div>
</li>
</ul>
<h3>2. Module 2 - Understanding Self:</h3>
<ul>
<li>
<div>Insights Discovery Personal Profiling</div>
</li>
<li>
<div>Insights coaching in separate session</div>
</li>
<li>
<div>The Psychology of Personality</div>
</li>
</ul>
<h3>3. Module 3 - My Leadership Brand:</h3>
<ul>
<li>
<div>Understanding my values</div>
</li>
<li>
<div>Envisioning the future</div>
</li>
</ul>
<h3>4. Module 4 - Performance Improvement:</h3>
<ul>
<li>
<div>Evaluating performance</div>
</li>
<li>
<div>Challenging the status quo</div>
</li>
<li>
<div>Creating stretching plans</div>
</li>
</ul>
<h3>5. Module 5 - Building Great Relationships:</h3>
<ul>
<li>
<div>A foundation of trust</div>
</li>
<li>
<div>Motivation, recognition and appreciation</div>
</li>
</ul>
<h3>Assessment</h3>
<ul>
<li>
<div>Prepare and deliver a 15-minute summary based on the key learning content from the Essentials Programme and how delegates will apply (recorded session)</div>
</li>
<li>
<div>Assessed by external facilitator against key criteria including feedback for ongoing development</div>
</li>
</ul>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>Managers looking to upskill and prepare for a leadership role.</p>
<p></p>

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace. 
5 x 180 Minute Modules £1,995.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

Outcomes:
Understanding my strengths, impact and what it takes to be at my best
Demonstrate my unique leadership brand
How to build great relationships with all stakeholders and team members
Creating a pinpoint focus on performance improvement
Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50 Plus VAT

Modules/Lessons

Module 1 - Programme Induction:
What is leadership?
How the Programme works
Expectations and commitments
2. Module 2 - Understanding Self:
Insights Discovery Personal Profiling
Insights coaching in separate session
The Psychology of Personality
3. Module 3 - My Leadership Brand:
Understanding my values
Envisioning the future
4. Module 4 - Performance Improvement:
Evaluating performance
Challenging the status quo
Creating stretching plans
5. Module 5 - Building Great Relationships:
A foundation of trust
Motivation, recognition and appreciation
Assessment
Prepare and deliver a 15-minute summary based on the key learning content from the Essentials Programme and how delegates will apply (recorded session)
Assessed by external facilitator against key criteria including feedback for ongoing development

Target Student

Managers looking to upskill and prepare for a leadership role.


Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

Leadership Professional - Essentials Programme

<div>
		

		<div>
			
			<p>Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</p>
			<div><i></i> 5 x 180 Minutes</div>
			<div><i></i>  £1,995.00 incl. VAT</div>
			
			
		</div>
	</div>

	

	<div id="filters">
		
		
	</div>

	

    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h2><span>Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.</span></h2>
<h3>Outcomes:</h3>
<div>
<ul>
<li>Understanding my drivers and belief systems</li>
<li>How to build a cohesive team identity</li>
<li>The key drivers to lead my team to high performance</li>
<li>How to build stronger and deeper relationships based on emotional intelligence</li>
<li>Create and deliver a winning strategy</li>
</ul>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50</strong><strong>, Plus VAT</strong></p>
</div>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Module 1 - My Drivers and Beliefs:</h3>
<div>
<ul>
<li>How beliefs impact performance</li>
<li>Challenging limiting beliefs</li>
<li>Understanding my drivers</li>
</ul>
<h3>Module 2 - Developing High-Performing Teams:</h3>
<div>
<ul>
<li>Developing teams</li>
<li>Handling conflict</li>
</ul>
<h3>Module 3 - Building a Team Brand:</h3>
<div>
<ul>
<li>Shared values</li>
<li>Team culture</li>
<li>Engaging others</li>
</ul>
<h3>Module 4 - Emotional Intelligence: </h3>
<ul>
<li>EQ vs IQ</li>
<li>EQ in practice</li>
</ul>
<h3>Module 5 - Developing Strategy and Managing Risk:</h3>
<ul>
<li>Planning</li>
<li>Strategic Thinking</li>
<li>Fast Fail</li>
</ul>
<h3>Assessment: </h3>
<div>
<ul>
<li>Prepare and deliver a 15-minute summary based on the key learning content from the Intermediate Programme and how delegates will apply (recorded session)</li>
<li>Assessed by external facilitator against key criteria including feedback for ongoing development</li>
</ul>
</div>
</div>
</div>
</div>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p><span>Managers looking to upskill and prepare for a leadership role.</span></p>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p>You will have completed the Leadership Essentials Programme</p>
<p></p>

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.
5 x 180 Minutes £1,995.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.
Outcomes:
Understanding my drivers and belief systems
How to build a cohesive team identity
The key drivers to lead my team to high performance
How to build stronger and deeper relationships based on emotional intelligence
Create and deliver a winning strategy
Available as private Face to Face and virtual sessions (max 12 delegates) - £4,362.50, Plus VAT

Modules/Lessons

Module 1 - My Drivers and Beliefs:
How beliefs impact performance
Challenging limiting beliefs
Understanding my drivers
Module 2 - Developing High-Performing Teams:
Developing teams
Handling conflict
Module 3 - Building a Team Brand:
Shared values
Team culture
Engaging others
Module 4 - Emotional Intelligence: 
EQ vs IQ
EQ in practice
Module 5 - Developing Strategy and Managing Risk:
Planning
Strategic Thinking
Fast Fail
Assessment: 
Prepare and deliver a 15-minute summary based on the key learning content from the Intermediate Programme and how delegates will apply (recorded session)
Assessed by external facilitator against key criteria including feedback for ongoing development

Target Student

Managers looking to upskill and prepare for a leadership role.

Prerequisites

You will have completed the Leadership Essentials Programme


Leadership Professional - Intermediate Programme

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee&#39;s sense of relevance and personalisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation&#39;s success.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation&#39;s success by using the same principles when managing and leading their people.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.</span></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">&ldquo;If you stop trying to please others and just do the right thing,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">with authenticity, transparency, and integrity,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">you will win the hearts and minds of those about you organically.&rdquo;</span></strong></p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">7to 10 months (Usually one workshop per month).&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT PROGRAMME START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Let&#39;s chat and confirm a date.</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROGRAMME DELIVERY</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">In Person only at your company or a venue (hotel, conference centre) of your choice.&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><hr style="color: rgb(33, 33, 33); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs &#39;fixing.&#39; At LaPD Solutions, it&rsquo;s what we do.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Only</strong> then will they attain the best possible success and profit margin.</span></p></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div fr-original-style="" style="box-sizing: border-box;"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Programme Content (to be designed from your specific needs)</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is Emotional Intelligence (EI).&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">EI Self Assessment.&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Our Moccasin Approach&reg; and our EI Tree&reg;.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Models of Leadership and designing our perfect leader and manager.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Building &amp; Maintaining Trust.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">My Impact on Others.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is inclusive Leadership?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Equality, Equity, Diversity and Inclusion.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Bias and Unconscious bias.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Groups vs Teams and how they differ.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Delegation and our Delegation Matrix.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Saying &#39;No&#39;&hellip; (the right way).</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The neuroscience behind decision-making.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Silo/Collaborative working - Approaching change.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is a failure, and why do we fear failure so much?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisational Culture, our Values.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Words versus actions!</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">A &#39;People Strategy&#39; - why have one?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Performance Management - design it.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The Colleague Engagement Ladder.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Courageous conversations and how to manage them.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Boosting our self-confidence and self-esteem.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Psychological safety; emotional security/safety &ndash; ES2</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">See an example of one of our programmes by </span><a href="https://www.lapd.solutions/example-ei-based-leadership-and-management-programmes.html" target="_blank" rel="noopener noreferrer" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201);">clicking here</span></a><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">.</span></div></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"> </span></h2><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Programme delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div></div></div></div></div>

Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee's sense of relevance and personalisation.
They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes. 
We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation's success.
We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation's success by using the same principles when managing and leading their people.
Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.
Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.
“If you stop trying to please others and just do the right thing,
with authenticity, transparency, and integrity,
you will win the hearts and minds of those about you organically.”




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.
Why? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.
Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs 'fixing.' At LaPD Solutions, it’s what we do.
Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. Only then will they attain the best possible success and profit margin.
Programme Content (to be designed from your specific needs)
What is Emotional Intelligence (EI).
EI Self Assessment.
Our Moccasin Approach® and our EI Tree®.
Models of Leadership and designing our perfect leader and manager.
Building & Maintaining Trust.
My Impact on Others.
What is inclusive Leadership?
Equality, Equity, Diversity and Inclusion.
Bias and Unconscious bias.
Groups vs Teams and how they differ.
Delegation and our Delegation Matrix.
Saying 'No'… (the right way).
The neuroscience behind decision-making.
Silo/Collaborative working - Approaching change.
What is a failure, and why do we fear failure so much?
Organisational Culture, our Values.
Words versus actions!
A 'People Strategy' - why have one?
Performance Management - design it.
The Colleague Engagement Ladder.
Courageous conversations and how to manage them.
Boosting our self-confidence and self-esteem.
Psychological safety; emotional security/safety – ES2
See an example of one of our programmes by clicking here.
 
Programme delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Business Leadership

Leadership Skills

Women In Leadership

Leadership

Leadership Development

Employee Management

Delegation

Leadership and Management development, Leadership training, management training, Leadership development

Leadership and Management Programmes

Cork

Exeter

<div style="color: rgb(5, 5, 5); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Join Workplace Innovation Europe&#39;s new ILM accredited Leadership Foundation Programme to enhance your effectivenesss at work, develop your career and improve your competitiveness in the jobs market.</div></div><div style="color: rgb(5, 5, 5); box-sizing: border-box;" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Your learning journey will include:</div></div><div style="color: rgb(5, 5, 5); box-sizing: border-box;" fr-original-style=" color: rgb(5, 5, 5);"><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; <a tabindex="-1" style="color: rgb(56, 88, 152); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style="color: rgb(56, 88, 152);"></a>Enabling highly effective jobs and teams</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Rethinking organisational structures, management &amp; processes</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; High involvement innovation &amp; continuous improvement</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; People-centred technologies &amp; digitalisation</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Enabling employee voice</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Emotional intelligence and effective leadership behaviours</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Co-created leadership</div><div dir="auto" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Leading People-Centred Change</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><img height="16" width="16" alt="✔" src="https://static.xx.fbcdn.net/images/emoji.php/v9/td8/1.5/16/2714.png" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">&nbsp; Coaching Principles</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;">Our blended Programmes are delivered through webinars, one-to-one online mentoring and e-learning. You work at your own pace and our highly experienced tutors help you to adapt and apply the knowledge to your own workplace experience. The Programme can also be delivered to groups of people in person at your own workplace. On successful completion, you gain an ILM Award in Leadership &amp; Management. Completion normally takes between 2 - 5 months.</div><div dir="auto" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div>

Join Workplace Innovation Europe's new ILM accredited Leadership Foundation Programme to enhance your effectivenesss at work, develop your career and improve your competitiveness in the jobs market.Your learning journey will include:

Enabling highly effective jobs and teams

Rethinking organisational structures, management & processes

High involvement innovation & continuous improvement

People-centred technologies & digitalisation

Enabling employee voice

Emotional intelligence and effective leadership behaviours

Co-created leadership

Leading People-Centred Change

Coaching Principles
Our blended Programmes are delivered through webinars, one-to-one online mentoring and e-learning. You work at your own pace and our highly experienced tutors help you to adapt and apply the knowledge to your own workplace experience. The Programme can also be delivered to groups of people in person at your own workplace. On successful completion, you gain an ILM Award in Leadership & Management. Completion normally takes between 2 - 5 months.

Workplace Innovation Europe

Are you seeking to make a real impact at work by gaining new leadership skills and enhancing your personal development? Our accredited Leadership Foundation Programme provides you with in-depth understanding of how to enhance business performance and employee wellbeing, and how you as an effective change leader can coach, inspire, engage and empower your people. And you gain an internationally recognised ILM Level 5 Award in Leadership and Management. 

Leadership Foundation Programme

General admission

<h2>Grateful Leadership (Virtual)</h2> <p>Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.</p> <p>Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model TRUE acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.</p><h3>What you will Learn</h3> <p>You'll learn how to:</p> <ul> <li>Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace</li> <li>Understand the potentially huge benefits of Grateful Leadership in the workplace</li> <li>Overcome the barriers to using acknowledgment</li> <li>Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior</li> <li>Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style</li> <li>Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results</li> </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course goals and objectives</li> <li>Introspection on the practice of Grateful Leadership</li> </ul> <h3>The Workforce Engagement Sustainability Challenge</h3> <ul> <li>Employees who are engaged, not engaged, and actively disengaged</li> <li>The costs of non-engagement</li> <li>Meeting the workforce engagement challenge</li> </ul> <h3>Acknowledgment, Engagement, and Leadership</h3> <ul> <li>Acknowledgment and its benefits</li> <li>Recognition versus acknowledgment</li> <li>'Challenging people' case study</li> <li>Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models</li> <li>Leadership and acknowledgment</li> <li>The 5 C's - Consciousness, Courage, Choice, Communication, Commitment</li> </ul> <h3>Employing the Power of Acknowledgment</h3> <ul> <li>Overcoming barriers to acknowledgment</li> <li>The Seven High-Interest Benefits Principles of Acknowledgment</li> <li>Exploring the acknowledgment process</li> </ul> <h3>Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style</h3> <ul> <li>Case study</li> <li>The ROI of Grateful Leadership</li> <li>Creating your Grateful Leadership Personal Action Plan™</li> <li>Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture</li> <li>The 360Â° Grateful Leadership Competency Assessment</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environments?</li> </ul>


                </section>

Grateful Leadership (Virtual)
Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.
Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model TRUE acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.
What you will Learn
You'll learn how to:
Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace
Understand the potentially huge benefits of Grateful Leadership in the workplace
Overcome the barriers to using acknowledgment
Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior
Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style
Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results
Getting Started
Introductions
Course goals and objectives
Introspection on the practice of Grateful Leadership
The Workforce Engagement Sustainability Challenge
Employees who are engaged, not engaged, and actively disengaged
The costs of non-engagement
Meeting the workforce engagement challenge
Acknowledgment, Engagement, and Leadership
Acknowledgment and its benefits
Recognition versus acknowledgment
'Challenging people' case study
Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models
Leadership and acknowledgment
The 5 C's - Consciousness, Courage, Choice, Communication, Commitment
Employing the Power of Acknowledgment
Overcoming barriers to acknowledgment
The Seven High-Interest Benefits Principles of Acknowledgment
Exploring the acknowledgment process
Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style
Case study
The ROI of Grateful Leadership
Creating your Grateful Leadership Personal Action Plan™
Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture
The 360Â° Grateful Leadership Competency Assessment
Summary
What did we learn, and how can we implement this in our work environments?

IIL Europe Ltd

Global Leadership

Sustainable Leadership

Sustainability Leadership

Lean Awareness

Grateful Leadership (Virtual)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Professionals who want to develop or strengthen their leadership position will benefit from this course.</p>Overview<p>Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence</p><p></p><p>Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Leading with Authenticity</h3> <ul> <li>Adopting a Structured Approach</li> <li>Linking Authenticity and Awareness</li> <li>Enhancing Self-Awareness</li> <li>Applying the Johari Window</li> </ul> <h3>2. Your Leadership Voice</h3> <ul> <li>Becoming an Authentic Leader</li> <li>Assessing Key Competencies</li> <li>Defining Your Leadership Purpose</li> </ul> <h3>3. A Compelling Vision</h3> <ul> <li>Crafting Your Vision for Change</li> <li>Clarifying Goals and Outcomes</li> </ul> <h3>4. Crafting Your Message</h3> <ul> <li>Speaking with Credibility, Emotion, and Logic</li> <li>Leading from Anywhere</li> <li>Applying Techniques for Engaging Others</li> <li>Engaging Through Storytelling</li> </ul> <h3>5. Delivering Your Message</h3> <ul> <li>Bridging Different Thinking</li> <li>Flexing Communication Styles</li> <li>Adjusting for Style and Impact</li> </ul> <h3>6. Reviewing Your Results</h3> <ul> <li>Reviewing and Adjusting</li> <li>Taking an Iterative Approach</li> <li>Repeating, Reiterating, and Building Support</li> </ul></div>

Duration
2 Days
12 CPD hours
This course is intended for
Professionals who want to develop or strengthen their leadership position will benefit from this course.
Overview
Enhance your leadership effectiveness through your message Communicate with greater openness and authenticity Craft compelling messages that connect people to purpose Engage, motivate, and inspire others to embrace change Apply your leadership voice to increase your impact and influence

Leaders inspire followership in others. Whether speaking conversationally or presenting before a group, a powerful leadership message delivered with impact and focused on the needs of the audience, can motivate and energize others.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. Leading with Authenticity
Adopting a Structured Approach
Linking Authenticity and Awareness
Enhancing Self-Awareness
Applying the Johari Window
2. Your Leadership Voice
Becoming an Authentic Leader
Assessing Key Competencies
Defining Your Leadership Purpose
3. A Compelling Vision
Crafting Your Vision for Change
Clarifying Goals and Outcomes
4. Crafting Your Message
Speaking with Credibility, Emotion, and Logic
Leading from Anywhere
Applying Techniques for Engaging Others
Engaging Through Storytelling
5. Delivering Your Message
Bridging Different Thinking
Flexing Communication Styles
Adjusting for Style and Impact
6. Reviewing Your Results
Reviewing and Adjusting
Taking an Iterative Approach
Repeating, Reiterating, and Building Support

Nexus Human

Life Coach Training

Discovering Your Leadership Voice

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Individuals taking this course may be new managers and individual contributors seeking to develop or enhance leadership abilities with practical skills.</p>Overview<p>Transition from an individual contributor to a leader. Develop an effective team. Lead a team effectively. Increase your effectiveness in leading different types of teams. Develop a team mission, values statement, and vision to achieve business results.</p><p></p><p>You have developed skills to be successful in your field. In this course, you will learn the practical skills you need to be an effective leader in your organization. Leadership enhances the skills employees at all levels need to be truly successful. When you learn practical leadership skills, you\'ll have the ability to motivate, coach, communicate with, and teach employees in such a way that they are more effective in their jobs and, as a result, you become more effective in your job.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p>Prerequisites<p>Students should possess experience working in an organization as an individual contributor or possibly as a manager.</p></div><div id="course-pills-2"><h3>1. Transitioning from Individual Contributor to Leader</h3> <ul> <li>Define Leadership</li> <li>Identify Your Leadership Style</li> <li>Redefine Your Role</li> </ul> <h3>2. Developing an Effective Team</h3> <ul> <li>Build an Effective Team</li> <li>Coach for Performance</li> <li>Empower Your Team Members</li> </ul> <h3>3. Leading a Team Effectively</h3> <ul> <li>Influence for Results</li> <li>Lead Your Team Through Organizational Change</li> </ul> <h3>4. Leading Different Types of Teams</h3> <ul> <li>Work with Different Types of Teams</li> <li>Overcome Communication Barriers</li> <li>Overcome Issues Among Team Members</li> </ul> <h3>5. Aligning Your Strategy for Business Results</h3> <ul> <li>Establish a Team Mission</li> <li>Determine Team Core Values</li> <li>Write a Team Vision Statement</li> </ul></div>

Duration
1 Days
6 CPD hours
This course is intended for
Individuals taking this course may be new managers and individual contributors seeking to develop or enhance leadership abilities with practical skills.
Overview
Transition from an individual contributor to a leader. Develop an effective team. Lead a team effectively. Increase your effectiveness in leading different types of teams. Develop a team mission, values statement, and vision to achieve business results.

You have developed skills to be successful in your field. In this course, you will learn the practical skills you need to be an effective leader in your organization. Leadership enhances the skills employees at all levels need to be truly successful. When you learn practical leadership skills, you\'ll have the ability to motivate, coach, communicate with, and teach employees in such a way that they are more effective in their jobs and, as a result, you become more effective in your job.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

Prerequisites
Students should possess experience working in an organization as an individual contributor or possibly as a manager.
1. Transitioning from Individual Contributor to Leader
Define Leadership
Identify Your Leadership Style
Redefine Your Role
2. Developing an Effective Team
Build an Effective Team
Coach for Performance
Empower Your Team Members
3. Leading a Team Effectively
Influence for Results
Lead Your Team Through Organizational Change
4. Leading Different Types of Teams
Work with Different Types of Teams
Overcome Communication Barriers
Overcome Issues Among Team Members
5. Aligning Your Strategy for Business Results
Establish a Team Mission
Determine Team Core Values
Write a Team Vision Statement

Team Leading

Project Leadership

Practical Leadership

<div>
		

		<div>
			
			<p>Learn from two decades of specialist equality &amp; inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools. </p>
			<div><i></i> 2 x 4 Hour Sessions</div>
			<div><i></i>  £534.00 incl. VAT</div>
			
			
		</div>
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
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		<h3>Description</h3>
		<p></p><p><b><span>Number of sessions and their duration: x2 half-days (4 hrs each) with a takeaway reflective learning activity in-between (virtual or on-site)</span></b></p>
<p>Join Vanessa Boon, The Joyful Disruptor and author of the inclusive leadership chapter of the Amazon bestseller Professional Leadership. Learn from two decades of specialist equality &amp; inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools. You will benefit from the collective learning from facilitating courageous conversations with thousands of people on this topic and a powerful experience that stays with you long after the training events.  </p>
<p><strong>3 key takeaways:</strong></p>
<ul>
<li>Tools and models to deepen and spread self-awareness</li>
<li>A brave deep-dive into those unconscious biases, barriers, privilege, and micro-aggressions - getting comfortable with the uncomfortable</li>
<li>Ways to dismantle systemic oppression, enhance inclusion and be a change-maker </li>
</ul>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><p><b>Agenda:</b></p>
<ul>
<li>Creating a safe space to open up</li>
<li>Inclusion - expansive beyond legal 'protected characteristics'</li>
<li>What does Inclusive Leadership 'look like'?</li>
<li>Nurturing inclusive leadership through self-awareness tools</li>
<li>Understanding oppressions, intersections and micro-aggressions</li>
<li>Bias hides in open minds - unconscious biases</li>
<li>Getting comfortable with the uncomfortable</li>
<li>Action learning - takeaway activity and reflections</li>
<li>Collective solutions - bring your tricky issues &amp; challenges</li>
<li>Types of bias, internalised oppression (a video you'll never forget), and mitigation (positive action and ways to reduce bias)</li>
<li>Speaking up - constructive challenge, upholding standards</li>
<li>Receiving a challenge with non-defensive openness</li>
<li>What next? Developing your inclusive leadership further   </li>
</ul>
<p><b>Modules:</b></p>
<p><b>Part 1: Self-discovery</b></p>
<p>Inclusion - Expansive beyond legal 'protected characteristics'</p>
<p>What does Inclusive Leadership 'look like'?</p>
<p><strong>Nurturing inclusive leadership:</strong></p>
<ul>
<li>Self-awareness - Betari's Box, Johari's Window</li>
<li>Understanding oppressions, intersections and micro-aggressions</li>
<li>Bias hides in open minds - unconscious biases</li>
<li>Getting comfortable with the uncomfortable</li>
<li>Brief: Takeaway activity to apply models to real-life situations with reflections to share</li>
</ul>
<p><b>Part 2: Leading the change</b></p>
<p>Re-cap of key points from Part 1</p>
<p>Action learning: sharing your takeaway tasks</p>
<p>Collective solutions - bring your tricky issues &amp; challenges</p>
<p><strong>Nurturing inclusive leadership:</strong></p>
<ul>
<li>Bias hides in open minds - types of bias, internalised oppression (a video you'll never forget), and mitigation (positive action and ways to reduce bias)</li>
<li>Getting comfortable with the uncomfortable -</li>
<li>Speaking up - constructive challenge, upholding standards</li>
<li>Receiving a challenge with non-defensive openness</li>
<li>What next? Developing your inclusive leadership further    </li>
</ul>
<p></p>
	
		<h3>Prerequisites</h3>
		<p></p><p><b>Pre work:<br /> </b>Optional, but useful to read the How Not To Be An Inclusive Leader chapter of Professional Leadership: https://amzn.eu/d/dcOGftz</p>
<p><b>Prerequisites:</b></p>
<p>Ready to:</p>
<ul>
<li>build upon prior equality and diversity training</li>
<li>be brave and confront the uncomfortable realities of inequalities</li>
<li>have courageous conversations with compassion</li>
<li>get fired up to make a difference</li>
</ul>
<p></p>

Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools. 
2 x 4 Hour Sessions £534.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Number of sessions and their duration: x2 half-days (4 hrs each) with a takeaway reflective learning activity in-between (virtual or on-site)
Join Vanessa Boon, The Joyful Disruptor and author of the inclusive leadership chapter of the Amazon bestseller Professional Leadership. Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools. You will benefit from the collective learning from facilitating courageous conversations with thousands of people on this topic and a powerful experience that stays with you long after the training events. 
3 key takeaways:
Tools and models to deepen and spread self-awareness
A brave deep-dive into those unconscious biases, barriers, privilege, and micro-aggressions - getting comfortable with the uncomfortable
Ways to dismantle systemic oppression, enhance inclusion and be a change-maker
Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT

Modules/Lessons

Agenda:
Creating a safe space to open up
Inclusion - expansive beyond legal 'protected characteristics'
What does Inclusive Leadership 'look like'?
Nurturing inclusive leadership through self-awareness tools
Understanding oppressions, intersections and micro-aggressions
Bias hides in open minds - unconscious biases
Getting comfortable with the uncomfortable
Action learning - takeaway activity and reflections
Collective solutions - bring your tricky issues & challenges
Types of bias, internalised oppression (a video you'll never forget), and mitigation (positive action and ways to reduce bias)
Speaking up - constructive challenge, upholding standards
Receiving a challenge with non-defensive openness
What next? Developing your inclusive leadership further
Modules:
Part 1: Self-discovery
Inclusion - Expansive beyond legal 'protected characteristics'
What does Inclusive Leadership 'look like'?
Nurturing inclusive leadership:
Self-awareness - Betari's Box, Johari's Window
Understanding oppressions, intersections and micro-aggressions
Bias hides in open minds - unconscious biases
Getting comfortable with the uncomfortable
Brief: Takeaway activity to apply models to real-life situations with reflections to share
Part 2: Leading the change
Re-cap of key points from Part 1
Action learning: sharing your takeaway tasks
Collective solutions - bring your tricky issues & challenges
Nurturing inclusive leadership:
Bias hides in open minds - types of bias, internalised oppression (a video you'll never forget), and mitigation (positive action and ways to reduce bias)
Getting comfortable with the uncomfortable -
Speaking up - constructive challenge, upholding standards
Receiving a challenge with non-defensive openness
What next? Developing your inclusive leadership further

Prerequisites

Pre work:
 Optional, but useful to read the How Not To Be An Inclusive Leader chapter of Professional Leadership: https://amzn.eu/d/dcOGftz
Prerequisites:
Ready to:
build upon prior equality and diversity training
be brave and confront the uncomfortable realities of inequalities
have courageous conversations with compassion
get fired up to make a difference


Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools.

Inclusive Leadership

London

<h2>Grateful Leadership: In-House Training</h2>
 <p>Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.</p>
 <p>Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.</p><h3>What you will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace</li>
 <li>Understand the potentially huge benefits of Grateful Leadership in the workplace</li>
 <li>Overcome the barriers to using acknowledgment</li>
 <li>Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior</li>
 <li>Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style</li>
 <li>Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course goals and objectives</li> <li>Introspection on the practice of Grateful Leadership</li> </ul> <h3>The Workforce Engagement Sustainability Challenge</h3> <ul> <li>Employees who are engaged, not engaged, and actively disengaged</li> <li>The costs of non-engagement</li> <li>Meeting the workforce engagement challenge</li> </ul> <h3>Acknowledgment, Engagement, and Leadership</h3> <ul> <li>Acknowledgment and its benefits</li> <li>Recognition versus acknowledgment</li> <li>'Challenging people' case study</li> <li>Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models</li> <li>Leadership and acknowledgment</li> <li>The 5 C's - Consciousness, Courage, Choice, Communication, Commitment</li> </ul> <h3>Employing the Power of Acknowledgment</h3> <ul> <li>Overcoming barriers to acknowledgment</li> <li>The Seven High-Interest Benefits Principles of Acknowledgment</li> <li>Exploring the acknowledgment process</li> </ul> <h3>Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style</h3> <ul> <li>Case study</li> <li>The ROI of Grateful Leadership</li> <li>Creating your Grateful Leadership Personal Action Plan™</li> <li>Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture</li> <li>The 360Â° Grateful Leadership Competency Assessment</li> </ul> <h3>Summary</h3> <ul> <li>What did we learn, and how can we implement this in our work environments?</li> </ul>


                </section>

Grateful Leadership: In-House Training
Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face.
Grateful leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational.
What you will Learn
You'll learn how to:
Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace
Understand the potentially huge benefits of Grateful Leadership in the workplace
Overcome the barriers to using acknowledgment
Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior
Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style
Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results
Getting Started
Introductions
Course goals and objectives
Introspection on the practice of Grateful Leadership
The Workforce Engagement Sustainability Challenge
Employees who are engaged, not engaged, and actively disengaged
The costs of non-engagement
Meeting the workforce engagement challenge
Acknowledgment, Engagement, and Leadership
Acknowledgment and its benefits
Recognition versus acknowledgment
'Challenging people' case study
Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models
Leadership and acknowledgment
The 5 C's - Consciousness, Courage, Choice, Communication, Commitment
Employing the Power of Acknowledgment
Overcoming barriers to acknowledgment
The Seven High-Interest Benefits Principles of Acknowledgment
Exploring the acknowledgment process
Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style
Case study
The ROI of Grateful Leadership
Creating your Grateful Leadership Personal Action Plan™
Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture
The 360Â° Grateful Leadership Competency Assessment
Summary
What did we learn, and how can we implement this in our work environments?

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