9481 Leadership courses

Mastering stakeholder communication is no longer a nice-to-have—it's an essential career differentiator. This 20-in-1 bundle is your shortcut to demonstrating credibility in leadership, compliance, and operational coordination roles. Time-sensitive roles are filling fast. Make sure your CV stands out first. 🔍 Description If you want to thrive in environments where cross-departmental collaboration, legal awareness, and real-time reporting matter—this course collection delivers. Designed with practical business scenarios in mind, this bundle is a career asset for professionals in project support, HR, compliance, and leadership. From GDPR to minute-taking, each certificate adds value to your profile and proves you’re capable of handling complex workplace interactions. In short: when stakeholders are involved, businesses need someone who can steer conversations, align teams, and keep operations compliant. This training shows you're that person—without the hefty cost or long classroom hours. ❓ FAQ Q: What job titles might this bundle support? A: Project Coordinator, HR Officer, Office Manager, Executive Assistant, Stakeholder Liaison. Q: Is it suited to career switchers? A: Yes—it helps bridge administrative, communication, and leadership skill gaps quickly. Q: How many certificates are included? A: 20 certificates—one for each successfully completed course. Q: Is this self-paced? A: Yes—study on your schedule, with full lifetime access. Q: Can I use these certificates on LinkedIn? A: Absolutely—they help build trust with recruiters and clients alike.

This workshop equips participants with essential tools for business planning, strategic partnerships, team building, and securing financial support, all crucial for successful business growth and development.

Begin your career as an HR manager by enrolling in our HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. 8 COURSES BUNDLE INFO Main Course : HR Management Course *** Additional Courses*** Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 4 Time Management Course Course 04: HR and Payroll Management Course 05: Level 5 Report Writing Course Course 06: Workplace First Aid Training Course 07: Fire Safety Level 2 Course Curriculum *** HR Management Course - Level 5 *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the HR Management Course - Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this HR Management Course - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? HR Management Course - Level 5 course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for HR Management Course - Level 5 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management Course - Level 5 course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

Duration 1 Days 6 CPD hours This course is intended for Leaders, Managers, Individuals who lead meetings This course is designed to help leaders run effective virtual meetings as well as managing their team virtually. We will explore communication styles and understanding their team as well as productivity. This course involves a lot of open discussion as well as teaching leaders how to manage the virtual workplace and run productive meetings. Defining the Virtual Workplace What does it look like? Tools available Communication strategies Understanding communication styles Leading different communication styles Building a Virtual Workplace Strategy Goals & agenda Check-ins Communication strategies Virtual Leadership Strategies Making connections & check ins Managing virtual meetings with team members Defining availability & creating schedules Open Discussion & Action Plan

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

To help address this complex and yet commonplace experience, we’ve designed a one-day workshop to help professionals who experience passive-aggressive behaviour and toxic interpersonal communication in the workplace cope more effectively. Designed to be a decisive first step into gaining control over workplace toxicity, over the course of one day, attendees will be taught to recognise patterns of passive-aggressive behaviours and will learn how to respond appropriately to it. The workshop we will work through exercises to help demystify passive-aggressiveness so that it can be rendered increasingly more harmless to those who experience it routinely. Through specially designed exercises informed by the field of Emotion Psychology and Neuroscience you will also learn how to be less affected by it without resorting to repressing your emotions and shutting down.

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Job hunting can be a real struggle and marketing yourself with key features in a piece of paper is a tricky task. Your resume is the key marketing tool for your career and should be a persuasive piece to highlight your academic qualifications and professional skills. Learn the art of resume writing with our Resume Writing - Your Ultimate Step-by-Step Resume Guide course. Selling yourself is probably the most required thing in the modern world. Our Resume Writing - Your Ultimate Step-by-Step Resume Guide will teach you how to revise, write, design, and format your resume to represent you in the best possible way. This course is about to give you an in-depth tour of the skills needed to master the art of resume writing. After successful completion of this resume writing course, you will be able to build a powerful professional resume which will help you grab the attraction of your prospective employee. What you'll learn Transform your current resume to a stunning, marketable resume Develop a cutting-edge resume that helps you stand out from the crowd Market yourself as a valuable employee Show your specific, marketable skills and traits through writing Determine which experiences and sections to include Teach others how to write an effective resume with examples Receive convenient and expert support and feedback for your resume Requirements Access to a word processor to edit or write your resume A resume already written ready to be transformed (my recommendation) OR ready to write a resume from scratch (this works too) Who this course is for: Recent or soon-to-be college graduates just entering the workforce Professionals looking to switch to a new career field Career center employees or anyone who helps others write resumes People looking to become professional resume writers Course Introduction Intro and Tips to the Course FREE 00:04:00 General Tips Introduction to General Tips 00:01:00 Words to Avoid 00:04:00 Writing Tip Show Don't tell FREE 00:07:00 Writing Tip Get with the Action 00:06:00 Final Writing Tip 00:02:00 Resume Length 00:02:00 Content: Heading and Top Spot Content Introduction 00:01:00 Heading 00:03:00 Top Spot Objective Versus Career Summary FREE 00:04:00 Top Spot Objective Function and Writing Tips 00:03:00 Top Spot Career Summary Function and Writing Tips 00:04:00 Top Spot How to write an effective career summary 00:16:00 Content: Experience and Education Section Experience Introduction and Selecting Experiences to Include FREE 00:05:00 Experience Headings and Summary 00:05:00 Experience Description of Accomplishments 00:11:00 Experience: Food for thought 00:05:00 Education Section 00:05:00 Content: Optional Sections Optional Section Activities Awards Leadership Honors 00:09:00 Activities/Awards Clarification 00:05:00 Optional Section Skills 00:04:00 Skills Clarification 00:10:00 Optional Section Certification License 00:01:00 Design and Layout Introduction to Design 00:01:00 Main Design Graphics and Element Layout FREE 00:07:00 Designer's Tools Typography and Appropriate White Space 00:07:00 Final Tips Just flip it, Organize, and Bullets 00:04:00 Artsy Resumes 00:05:00 Bonus: Watch me Transform a Resume Step-by-Step Transforming a resume steps 1-4 00:09:00 Continuing transforming a resume steps 5-12 00:06:00

Ai (Artificial Intelligence) for Business Leaders Recognize the challenges and limitations of Generative AI, and gain insight into the future outlook of AI in business strategy. Equip yourself with the essential skills and knowledge needed to lead in an AI-driven business landscape. Learning Outcomes: Explain the fundamentals of Artificial Intelligence for business. Analyze the strategic impact of AI on business models. Evaluate the business implications of Generative AI. Assess the challenges and limitations of Generative AI. Predict the future role of AI in business strategy. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Ai (Artificial Intelligence) for Business Leaders Course Syllabus Ai (Artificial Intelligence) for Business: Gain a comprehensive understanding of AI and its significance in the business landscape, equipping you with the foundational knowledge to lead AI-driven initiatives. Strategic Impact of Ai (Artificial Intelligence) on Business: Explore how AI strategically impacts different business models, enabling you to identify opportunities for innovation and growth. Implications of Generative Ai (Artificial Intelligence): Delve into the applications and implications of Generative AI within business contexts, fostering the ability to harness its creative potential. Challenges of Ai (Artificial Intelligence): Understand the challenges and limitations associated with Generative AI, allowing you to make informed decisions and mitigate potential risks. Ai (Artificial Intelligence) in Business Strategy: Anticipate the future landscape of AI in business strategy, enabling you to proactively adapt and lead in an AI-driven environment. Leaders in Ai (Artificial Intelligence)-Driven Business: Develop the essential skills and knowledge required to lead AI-driven initiatives effectively, ensuring your leadership in the AI era is both informed and visionary.

Coaching and mentoring are vital for personal and professional development, offering guidance, support, and motivation. They empower individuals to unlock their full potential, enhance skills, and achieve goals through the transfer of knowledge and experience. Coaching and mentoring foster growth, self-confidence, and success in various aspects of life. The Coaching and Mentoring sector in the UK offers abundant job opportunities for individuals seeking a lucrative career, with a projected growth rate of 18% in the coming years. The average salary for coaches and mentors in the UK ranges between £30,000 and £60,000 per year, with potential for higher earnings based on experience and specialisation. Join the industry as a coach or mentor and embark on a rewarding journey filled with growth, impact, and financial success. Our Coaching and Mentoring starts with the basics of Coaching and Mentoring and gradually progresses towards advanced topics. Therefore, each lesson of this Coaching and Mentoring is intuitive and easy to understand. Learning Outcomes for the Coaching and Mentoring course: Understand the fundamentals of coaching and mentoring. Identify the objectives and processes of coaching and mentoring. Gain awareness of the ethical aspects in coaching and mentoring. Familiarise yourself with various coaching and mentoring models. Develop effective communication skills for coaching and mentoring. Enhance personal, management, and functional skills for coaching and mentoring. Course Curriculum: Module 01: Introduction to Coaching and Mentoring Module 02: Coaching and Mentoring: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills Why would you choose the Coaching and Mentoring from Compliance Central: Lifetime access to Coaching and Mentoring materials Full tutor support is available from Monday to Friday with the Coaching and Mentoring Learn Coaching and Mentoring skills at your own pace from the comfort of your home Gain a complete understanding of Coaching and Mentoring Accessible, informative Coaching and Mentoring learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Coaching and Mentoring bundle CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Coaching and Mentoring helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Coaching and Mentoring. Requirements To enrol in this Coaching and Mentoring, all you need is a basic understanding of the English Language and an internet connection. Career path Career Coach: £25,000 to £45,000 per year Leadership Mentor: £30,000 to £55,000 per year Personal Development Trainer: £25,000 to £40,000 per year Business Mentor: £35,000 to £60,000 per year Executive Coach: £40K to £70K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each