Description: Every organization has to be prepared for any emergencies that arise during the business. It is imperative to make backup plans for such situations and handle any discrepancy swiftly. This Level 2 Certificate in Crisis Management at Workplace will help you to learn a lot. In this course, you will be able to learn about crisis management, training leaders and staff, conducting the crisis audit, developing a response process, consulting with the experts, working through the issues, establishing an emergency operations center, etc. This will help you to ensure that your organization is ready to manage any kind of crisis. Learning Outcomes: Assign people to a proper crisis team role Operate a crisis audit Settle the routes for business community Fix how to manage events Assist your team overcome a crisis Learn to implement the process Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Crisis Management at Workplace is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Crisis Management at Workplace is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 What is Crisis Management? 00:30:00 Training Leaders and Staff 00:15:00 Conducting the Crisis Audit 00:45:00 Performing a Risk Level Analysis 00:30:00 Developing a Response Process 00:30:00 Consulting with the Experts 00:15:00 Incident Management Techniques 00:45:00 Working through the Issues 01:00:00 Establishing an Emergency Operations Center 00:15:00 Building Business Continuity and Recovery 00:15:00 Walliallia 00:45:00 Recovering and Moving On 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Crisis Management at Workplace 00:20:00 Final Exam Final Exam- Level 2 Certificate in Crisis Management at Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview A library holds the history and literature of a culture or the whole world in the pages of its books. To make all these information accessible and enjoyable to people, proper library management is essential. Learn library management skills from this Diploma in Library and Information Science course and take the first step to be a librarian. This Diploma in Library and Information Science course will teach you how you can manage and organise information. You'll be familiarised with library infrastructure and acquire managerial and financial skills you need to be a librarian. You'll also learn about virtual library management skills. This course will help you to understand the functions of library networking and boost your skill. The easily understandable lessons will provide you with the updated skills and knowledge of library management. You'll be able to learn about information science from scratch in this course. Learning Outcomes Learn about the roles and responsibilities of a librarian Understand the ethical values in library management Be able to use library networking efficiently Familiarise with data management and the duties of library management Know about UK legislation of data storage and library management Be able to understand how to manage a digital library Familiarise with the virtual library system Learn to manage finance and budgeting for library resources Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Network Building Financial Management Library Management Who Should Take this Diploma in Library and Information Science Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Diploma in Library and Information Science course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Diploma in Library and Information Science Certification After completing and passing the Diploma in Library and Information Science course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path The Diploma in Library and Information Science is a useful qualification to possess and would be beneficial for any related profession or industry such as: Librarians Library Assistants Researchers Data Analysts Data Scientists Diploma in Library and Information Science Module 01: Organisation Systems 00:27:00 Module 02: Ethics and Values in the Library Professions 00:23:00 Module 03: Library Networking 00:19:00 Module 04: Library as Infrastructure 00:27:00 Module 05: Finance and Budgeting 00:19:00 Module 06: Digital and Virtual Libraries 00:21:00 Module 07: Library Legislation 00:25:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Overview This comprehensive course on Effective Listening Skills for Leaders will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Effective Listening Skills for Leaders comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Effective Listening Skills for Leaders. It is available to all students, of all academic backgrounds. Requirements Our Effective Listening Skills for Leaders is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 13 lectures • 01:09:00 total length •Introduction & Welcome: 00:02:00 •What is Your Listening Barrier?: 00:07:00 •Nonverbal Cues and Body Language Tips: 00:05:00 •Types of Listening for Leaders: 00:05:00 •Comprehensive Listening: 00:07:00 •Let's Practice Listening for Comprehension: 00:07:00 •Empathetic Listening: 00:09:00 •Let's Practice Listening with Empathy: 00:08:00 •Critical Listening: 00:08:00 •Let's Practice Critical Listening: 00:06:00 •Appreciative Listening: 00:03:00 •Next Steps: 00:02:00 •Assignment - Effective Listening Skills for Leaders: 00:00:00
In a world grappling with environmental challenges, embracing Sustainable Living has become paramount. The course "Sustainable Living and Sustainable Food" immerses you in the principles and practices of living sustainably, exploring topics such as sustainable food production, water preservation, energy conservation, and the fascinating concept of bioremediation. Learning Outcomes: Develop a comprehensive understanding of the principles and importance of Sustainable Living. Gain insights into sustainable food production and its impact on the environment and personal health. Learn strategies for water preservation, including methods for wastewater recycling and conservation. Explore techniques and practices for conserving energy in daily life, contributing to a more sustainable future. Understand the concept of bioremediation and its potential for mitigating environmental pollution. Acquire practical tips and guidance on how to lead a green lifestyle, making sustainable choices in everyday activities. The course "Sustainable Living and Sustainable Food" delves into the fundamental principles of living in harmony with the environment. Through a comprehensive curriculum, you will explore various modules, including sustainable food production, water preservation, wastewater recycling, energy conservation, and the concept of bioremediation. With a focus on practical knowledge and actionable strategies, the Sustainable Living course equips you with the tools to incorporate sustainable practices into your daily life. By the end of the course, you will have a deep understanding of the importance of Sustainable Living and its impact on both personal well-being and the planet. You will have gained insights into sustainable food choices, learned methods for water preservation and conservation, acquired techniques for energy conservation, and explored the concept of bioremediation as a means to address environmental pollution. With practical tips and guidance, you will be empowered to lead a green lifestyle and make sustainable choices in various aspects of your life. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about environmental conservation and sustainability. Eco-conscious individuals seeking to incorporate sustainable practices into their daily lives. Students and researchers interested in learning about sustainable food production, water preservation, and energy conservation. Professionals in the agriculture, food production, or environmental sectors looking to expand their knowledge in sustainable practices. Teachers and educators aim to integrate sustainability concepts into their curriculum. Anyone interested in making a positive impact on the environment and creating a more sustainable future. Career path Sustainability Consultant: £30,000 - £50,000 per year Environmental Educator: £25,000 - £40,000 per year Sustainable Agriculture Specialist: £28,000 - £45,000 per year Energy Efficiency Analyst: £30,000 - £50,000 per year Water Conservation Officer: £25,000 - £40,000 per year Sustainable Living Advocate: £20,000 - £35,000 per year
Resolve: Leading Through Tensions to Project Success How do you navigate your team through the tensions that are both inherent in projects, and those that can arise whenever a group of people work together to accomplish goals? This workshop provides support to project managers to recognize, anticipate, courageously engage and effectively lead teams through conflict to success. By using practical strategies and techniques, project managers can analyze and plan the best course of action to proactively lead their team through choppy waters to the solid landing of project success. These techniques help to lower the stress level and to strengthen relationships within the team. At its core, teams are made of individuals who want to contribute to the project success by using their talents and expertise. When project managers utilize facilitation and conflict resolution techniques to engage members and to ensure each member is heard, the outcomes are successful deliverables strongly supported by a unified team. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. What You Will Learn: Recognize common tensions inherent to projects and how planning will lessen the impact of inherent conflict. Identify indicators of when team tensions arise and use effective communication approaches to manage team stress and conflict. Lead the team in decision making by utilizing facilitation techniques that ensure every member is heard and that connect the member's expertise to project success.
Leading a Learning and Digital Transformation Project With the rising complexity of the world characterized by its uncertainty, learning at the speed of business is more important than ever. Learning & Development corporate universities are strongly challenged in the way they are designing and deploying learning solutions - they have to imagine a new value proposition to transform themselves as business partners. Learn how Jean-Roch Houllier has managed L&D strategic projects for transforming, digitalizing and proposing a strong value-added & international learning offer. General context: Learning stakes, trends & ambition for the corporate university Building the project 'baseline': Vision, strategy & project pillars Delivering the project: Key achievements and lessons learned; special focus on the digital learning onboarding project Driving change: Change management at the heart of the project & emergence of new competencies for L&D
Duration 4 Days 24 CPD hours This course is intended for This course is designed for technical professionals who require the skills to administer IBM© MQ queue managers on distributed operating systems, in the Cloud, or on the IBM© MQ Appliance. Overview After completing this course, you should be able to:Describe the IBM© MQ deployment optionsPlan for the implementation of IBM© MQ on-premises or in the CloudUse IBM© MQ commands and the IBM© MQ Explorer to create and manage queue managers, queues, and channelsUse the IBM© MQ sample programs and utilities to test the IBM© MQ networkEnable a queue manager to exchange messages with another queue managerConfigure client connections to a queue managerUse a trigger message and a trigger monitor to start an application to process messagesImplement basic queue manager restart and recovery proceduresUse IBM© MQ troubleshooting tools to identify the cause of a problem in the IBM© MQ networkPlan for and implement basic IBM© MQ security featuresUse accounting and statistics messages to monitor the activities of an IBM© MQ systemDefine and administer a simple queue manager cluster This course provides technical professionals with the skills that are needed to administer IBM© MQ queue managers on distributed operating systems and in the Cloud. In addition to the instructor-led lectures, you participate in hands-on lab exercises that are designed to reinforce lecture content. The lab exercises use IBM© MQ V9.0, giving you practical experience with tasks such as handling queue recovery, implementing security, and problem determination. Note: This course does not cover any of the features of MQ for z/OS or MQ for IBM© i. Course introductionIBM© MQ reviewIBM© MQ installation and deployment optionsCreating a queue manager and queuesExercise: Using commands to create a queue manager and queuesIntroduction to IBM© MQ ExplorerExercise: Using IBM© MQ Explorer to create queue managers and queuesTesting the IBM© MQ implementationExercise: Using IBM© MQ sample programs to test the configurationImplementing distributed queuingExercise: Connecting queue managersIBM© MQ clientsExercise: Connecting an IBM© MQ clientImplementing trigger messages and monitorsExercise: Implementing a trigger monitorDiagnosing problemsExercise: Running an IBM© MQ traceImplementing basic security in IBM© MQExercise: Controlling access to IBM© MQBacking up and restoring IBM© MQ messages and object definitionsExercise: Using a media image to restore a queueExercise: Backing up and restoring IBM© MQ object definitionsIntroduction to queue manager clustersExercise: Implementing a basic clusterMonitoring and configuring IBM© MQ for performanceExercise: Monitoring IBM© MQ for performanceCourse summary
Overview Statistics reveal that over 67% of senior executives deem negotiation skills as 'crucial' for managerial roles, reinforcing the quintessential role of negotiation in today's business landscape. 'Negotiation Essential Skills - Level 3' is a meticulously crafted course to bridge the knowledge gap in this domain. Delving deep into the rudiments of Understanding Negotiation, learners will traverse the intricacies of Phase One - Exchanging Information before transitioning to the strategic elements of Phase Two - Bargaining. The curriculum further elucidates the concept of Mutual Gain, leading to the decisive Phase Three - Closing. With modules such as Dealing with Difficult Issues, Negotiating Outside the Boardroom, and Negotiating on Behalf of Someone Else, this course ensures a holistic understanding of the subject. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Negotiation Essential Skills - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Negotiation Essential Skills - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 11 sections • 10 lectures • 01:23:00 total length •Understanding Negotiation: 00:10:00 •Getting Prepared: 00:09:00 •Laying the Groundwork: 00:07:00 •Phase One - Exchanging Information: 00:07:00 •Phase Two - Bargaining: 00:09:00 •About Mutual Gain: 00:13:00 •Phase Three - Closing: 00:06:00 •Dealing with Difficult Issues: 00:09:00 •Negotiating Outside the Boardroom: 00:07:00 •Negotiating on Behalf of Someone Else: 00:06:00
Overview Learn about UK insurance industry policies and prepare yourself for success in various relevant fields by enrolling in our professionally designed Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3. This course offers a wide array of training modules to teach you how to plan for the unexpected and sell policies and annuities to help people find the right insurance coverage based on their interests. This course will provide you with a solid understanding of the principles of UK insurance, liability, and life insurance, covering the consequences of fraud. You will gain the skills to implement excellent marketing strategies for new and existing insurance policies. Enrol today and prepare for the start of a rewarding career. How will I get my certificate? Upon successful completion of the Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3 course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? There is no experience or previous qualifications required for enrolment on this Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Understanding UK Insurance (General, Commercial, Liability, Life) - Level 3 course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career path Having this qualification will increase the value of your CV and open you up to multiple sectors, such as : Insurance Broker: £25,000 - £50,000 per year Claims Adjuster: £30,000 - £45,000 per year Underwriter: £35,000 - £60,000 per year Risk Manager: £40,000 - £70,000 per year Insurance Consultant: £30,000 - £55,000 per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 1 sections • 10 lectures • 07:32:00 total length •Module 01: Insurance Industry: 00:30:00 •Module 02: The UK Insurance Industry: 00:51:00 •Module 03: Principles of Insurance: 01:05:00 •Module 04: General Insurance: 00:39:00 •Module 05: Personal Lines Insurance: 01:24:00 •Module 06: Commercial Lines Insurance: 01:01:00 •Module 07: Liability Insurance: 00:47:00 •Module 08: Life Insurance: 00:39:00 •Module 09: Insurance Fraud: 00:23:00 •Module 10: Underwriting Process: 00:13:00
Overview This comprehensive course on Management Skills: A New Manager will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Management Skills: A New Manager comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Management Skills: A New Manager. It is available to all students, of all academic backgrounds. Requirements Our Management Skills: A New Manager is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 4 sections • 34 lectures • 05:00:00 total length •Course Introduction: 00:03:00 •Course Aims: 00:03:00 •A Summary of the 21 Strategies: 00:07:00 •Strategy 1. Get the Lie of the Land: 00:10:00 •Strategy 2. Create a Vision: 00:06:00 •Strategy 3. Know Your Area of Responsibility: 00:07:00 •Strategy 4. Determine if Delivery Is Happening: 00:11:00 •Strategy 5. Create Allies & Keep Them: 00:08:00 •Strategy 6. Get a Mentor: 00:07:00 •Strategy 7. Know What Your Customers Want & Give It to Them: 00:06:00 •Strategy 8. Secure Early Wins & Pick Low-Hanging Fruit: 00:07:00 •Strategy 9. Define the A-List Priorities: 00:06:00 •Strategy 10. Live For the Team: 00:11:00 •Strategy 11. Don't Make Silly Mistakes: 00:06:00 •Strategy 12. Get Onside With the Boss: 00:09:00 •Strategy 13. Be an Agent for Change: 00:09:00 •Strategy 14. Focus, Focus, Focus!: 00:06:00 •Strategy 15. Understand the Culture: 00:06:00 •Strategy 16. Don't Let Method Undermine Objective: 00:05:00 •Strategy 17. Put Goals in Place: 00:07:00 •Strategy 18. Know the Plan, Hit the Plan: 00:13:00 •Strategy 19. Instil Behavioural Change: 00:10:00 •Strategy 20. Deliver. Plain and Simple: 00:11:00 •Strategy 21. Celebrate the Wins: 00:12:00 •Bonus Module: Strategy 22. Maintain Team Cohesion While Apart: 00:15:00 •Introduction to the 6 Principles of Great Managers: 00:02:00 •Principle 1. They Bridge Knowledge Gaps: 00:03:00 •Principle 2. They Give Clear Direction: 00:02:00 •Principle 3. They Prioritise Effectively: 00:02:00 •Principle 4. They Set the Team Up For Success: 00:04:00 •Principle 5. They Establish Themselves Strategically: 00:06:00 •Principle 6. They Build Great Networks: 00:05:00 •Downloadable Resource: Real-World Application Exercise Book: 01:15:00 •Assignment - Management Skills: A New Manager: 00:00:00