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24 Hour Flash Deal **25-in-1 Managing Customer Excellence Mega Bundle** Managing Customer Excellence Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Managing Customer Excellence package online with Studyhub through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Managing Customer Excellence course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but twenty-five Managing Customer Excellence courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course This Managing Customer Excellence Bundle consists the following career oriented courses: Course 01: Customer Service Manager Training and Front Desk Certification Course 02: Customer Relationship Management Course 03: Complete Customer Service and Communication Skills Course 04: Retail Customer Service & Effective Customer Targeting Course 05: Customer Service Fraud Officer Course 06: Know Your Customer (KYC) Course 07: Diploma in Customer Service & Handling Complaints Course 08: Phone-Based Customer Service Course 09: Service Helpdesk & Technical Support Course Course 10: Call Centre Training: Excelling in Customer Service and Communication Course 11: Complaints Handling for Customer Care: Best Practices Course 12: Customer Service & Environment Course 13: Receptionist Diploma Course 14: Effective Communication Skills Diploma Course 15: Help Desk Training Course 16: Customer Service Management: Recovering Difficult Customers Course 17: Professional Certificate in Front Office Course 18: Hotel Concierge Certification Course 19: Ecommerce Management, Branding & Marketing Course 20: Professional Skills for Hotel Management Training Course 21: Professional Crisis Management Certificate Course 22: Marketing Strategies for Business Course 23: Conflict Resolution Course 24: Conversation Virtually with Anyone Course 25: Decision Making and Critical Thinking Online Course The Managing Customer Excellence course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly. The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Managing Customer Excellence bundle, you really hit the jackpot. Here's what you get: Step by step Managing Customer Excellence lessons One to one assistance from Managing Customer Excellenceprofessionals if you need it Innovative exams to test your knowledge after the Managing Customer Excellencecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Managing Customer Excellence courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Managing Customer Excellence certificate and transcript on the next working day Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Managing Customer Excellence training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence Requirements To participate in this Managing Customer Excellence course, all you need is - A smart device A secure internet connection And a keen interest in Managing Customer Excellence Career path You will be able to kickstart your Managing Customer Excellence career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Improve your ability to deliver training and help trainers become better at teaching those around them with the Training Manager course. In this course you will learn; user-friendly learning design processes created to help experts looking to become experienced trainers. The Training Manager covers; approaches to designing and delivering training practices, along with improving your leadership and communication skills, too. Learning Outcomes of The Training Manager:  Learn how to define a successful training programme Discover the essentials of a quality training programme Learn how to perform a training needs analysis Learn how to evaluate training delivery Discover how to tell stories when delivering training Develop your creative and communicative skills Learn how to resolve conflicts in the training room Improve your stress management skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Module 01: Defining a Successful Training Program Course Overview 00:15:00 Defining a Successful Training Program 00:05:00 What Makes a Successful Trainer? 00:15:00 A Word About Adult Learning 00:05:00 The Learning Process 00:05:00 Principles of Adult Learning 00:15:00 What's Your Type? How About Mine? 01:00:00 Applying the Learning Cycle 00:15:00 Extroverts and Introverts 00:15:00 The Training Process 00:15:00 Planning Training 00:15:00 Choosing Training Methods 00:15:00 Adding Games 00:15:00 Dealing with Difficult Trainees 00:15:00 On-the-Job Training 00:15:00 Module 02: Essential Elements Of A Training Program Program Design 00:30:00 Identifying Needs 00:30:00 The Training Model 01:00:00 The Program's Basic Outline 01:00:00 Evaluation Strategies 01:00:00 Defining Your Approach 01:00:00 Researching and Developing Content 00:15:00 Choosing Openings and Energisers 00:30:00 Creating Supporting Materials 00:15:00 Testing the Program 00:15:00 Creating Proposals 00:30:00 Building Rapport 00:15:00 Module 03: Training Needs Analysis A Closer Look at the Training Needs Analysis 00:30:00 Collecting Data 00:30:00 Diving Deeper Into the Data 00:30:00 Creating the Report 00:15:00 Module 04: Designing a Program That Will Stick Five Strategies for Stickiness! 00:15:00 Designing a Program That Will Stick 00:15:00 Teaching Tips and Tricks 00:15:00 What Method is the Stickiest? 00:05:00 Following Up 00:15:00 Strategies for Taking Training Further 00:15:00 Module 05: Effective Methods Of Training Evaluation Setting the Framework 00:30:00 Kirkpatrick's Evaluation Model 00:45:00 The Return on Investment 00:45:00 Presenting Training Results 00:30:00 Module 06: Storytelling Techniques for Trainers How Storytelling Can Boost Your Training Power 00:30:00 The Elements of a Powerful Story 00:45:00 Storyboarding Techniques 00:30:00 Bringing the Story to Life 00:30:00 Tools and Technology 00:15:00 Module 07: Using Activities to Make Training Fun Let's Have Some Fun! 00:15:00 Getting Everyone on Board 00:15:00 Choosing the Right Game 00:30:00 When Games Go Badly 00:15:00 Using Humor in Training 00:15:00 Wavy Lines 00:15:00 Quick and Easy Games 00:30:00 Creating a Game 00:15:00 Module 08: Stress Management Training Stress Management Training 00:30:00 Module 09: Your Role as an Effective Communicator Your Role as an Effective Communicator 00:45:00 Module 10: Presentation Skills for Trainers Presentation Skills for Trainers 01:00:00 Module 11: Developing Creativity What Is Creativity and Innovation? 00:05:00 Individual Creativity 00:10:00 Developing the Right Environment for Creativity 00:10:00 Where Does Creativity Fit Into the Problem-Solving Process? 00:15:00 Defining the Problem 00:15:00 Creative Techniques 00:25:00 Encouraging Creativity In A Team 00:20:00 Module 12: Conflict Resolution Techniques Conflict Resolution Techniques 01:00:00 Assignment Assignment - Training Manager 3 weeks, 2 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

The Teaching Assistant Level 3 Diploma course equips individuals with the knowledge and skills necessary to excel in a support role within educational settings. Covering topics such as classroom management, child development, and effective teaching strategies, this comprehensive program prepares teaching assistants to make a positive impact in classrooms and support the learning journey of students.

Compliance and Risk Management Certificate QLS Bundle course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Compliance and Risk Management Certificate course is a comprehensive course designed to provide a detailed understanding of the nature of the Compliance and Risk Management Certificate-related sector and your key roles within it. Our Compliance and Risk Management Certificate course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Compliance and Risk Management Certificate QLS Bundle Includes the following Courses Course 01: Certificate in Compliance and Risk Management at QLS Level 3 Course 02: Workplace Confidentiality Training Course 03: Anti Money Laundering (AML) Course 04: GDPR UK Training Course 05: Health and Safety at Workplace Key Features of Compliance and Risk Management Certificate Eligibility for QLS endorsed certificate upon successful completion of the Compliance and Risk Management Certificate course Free CPD Accredited Course Fully online, interactive Compliance and Risk Management Certificate course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Compliance and Risk Management Certificatetraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Compliance and Risk Management Certificate course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Compliance and Risk Management Certificate course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Compliance and Risk Management Certificate course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Compliance and Risk Management Certificate course, learners will be able to order an endorsed certificate, titled: Certificate in Compliance and Risk Management at QLS Level 3, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Compliance and Risk Management Certificate basics. Requirements No prior degree or experience is required to enrol in this Compliance and Risk Management Certificate course. Career path This Compliance and Risk Management Certificate Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Certificate in Corporate Compliance and Risk Management QLS Bundle course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Certificate in Corporate Compliance and Risk Management course is a comprehensive course designed to provide a detailed understanding of the nature of the Certificate in Corporate Compliance and Risk Management-related sector and your key roles within it. Our Certificate in Corporate Compliance and Risk Management course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Certificate in Corporate Compliance and Risk Management QLS Bundle Includes the following Courses Course 01: Certificate in Compliance and Risk Management at QLS Level 3 Course 02: Workplace Confidentiality Training Course 03: Anti Money Laundering (AML) Course 04: GDPR UK Training Course 05: Health and Safety at Workplace Key Features of Certificate in Corporate Compliance and Risk Management Eligibility for QLS endorsed certificate upon successful completion of the Certificate in Corporate Compliance and Risk Management course Free CPD Accredited Course Fully online, interactive Certificate in Corporate Compliance and Risk Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Certificate in Corporate Compliance and Risk Managementtraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Certificate in Corporate Compliance and Risk Management course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Certificate in Corporate Compliance and Risk Management course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Certificate in Corporate Compliance and Risk Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Certificate in Corporate Compliance and Risk Management course, learners will be able to order an endorsed certificate, titled: Certificate in Compliance and Risk Management at QLS Level 3, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Certificate in Corporate Compliance and Risk Management basics. Requirements No prior degree or experience is required to enrol in this Certificate in Corporate Compliance and Risk Management course. Career path This Certificate in Corporate Compliance and Risk Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The world is full of opportunities, waiting for you to seize them. But to do so, you need to equip yourself with the right tools and knowledge. That's where the Complete Quality Management bundle comes in. With 11 courses, each packed with valuable insights and practical tips, you'll be ready to tackle any challenge that comes your way. Imagine being able to manage your team effectively, streamline your processes, and comply with regulations with ease. That's precisely what you'll learn with this bundle. From the QLS-endorsed Complete Quality Management course to the Diploma in Purchasing & Procurement, you'll gain the skills you need to succeed in a variety of industries. But this bundle isn't just about theory. It's about applying what you learn to your work and seeing real results. You'll learn how to manage your time better, communicate more effectively, and make smarter decisions. These skills will not only help you advance in your career but also make you a better leader and team player. So, if you're ready to take your career to the next level, invest in yourself and enrol in the Complete Quality Management bundle. You won't regret it. This Complete Quality Management Bundle Package includes: Course 01: Diploma in Quality Management at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Supervisor Training Course 02: Level 3 Performance Management Course 03: People Management Skills Course 04: Lean Process and Six Sigma Training Course Course 05: Understanding Retail Operations Course 06: Diploma in Purchasing & Procurement Course 07: Facilities Management Course 08: Compliance Risk and Management Course 09: Commercial Law Course 10: Time Management Why Prefer This Complete Quality Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Complete Quality Management bundle courses, you will be able to learn: Gain a thorough understanding of quality management principles and techniques. Develop skills in people management, performance management, and lean process implementation. Learn about purchasing and procurement, facilities management, compliance risk and management, and commercial law. Enhance your time management and communication skills. Be able to streamline processes and comply with regulations effectively. Become a better leader and team player. Receive QLS-endorsed certification and CPD-QS accreditation. ***Curriculum breakdown of Complete Quality Management*** Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits How is the Complete Quality Management Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is perfect for: Professionals looking to advance their careers in quality management and related fields. Individuals seeking to gain new knowledge and skills relevant to their current roles. Students and graduates looking to boost their employability and stand out in a competitive job market. Entrepreneurs seeking to improve their business operations and strategies. Career path Quality Manager: £30,000 - £60,000 per annum. Procurement Manager: £30,000 - £70,000 per annum. Facilities Manager: £25,000 - £55,000 per annum. Compliance Manager: £30,000 - £65,000 per annum. Operations Manager: £30,000 - £60,000 per annum. Legal Advisor: £25,000 - £70,000 per annum. Certificates Certificate of completion Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. Diploma in Quality Management at QLS Level 4 Hard copy certificate - Included

Problem solving and decision making are essential aspects of running a business. In the Problem Solving and Decision Making Creatively course, you will learn about the steps in creative problem solving and decision making, introducing up-to-date and effective analysis techniques. It will walk you through how to break down performance data, apply benefits realisation, and think outside the box for advanced critical thinking. This course will teach you in a practical and straightforward way, so that you can easily apply your newfound knowledge and skills to all areas of business. You will gain the confidence you need to assess problems accurately, come up with innovative solutions, and identify likely risks. Master the art of problem solving and decision making and learn about the different thinking styles for generating out-of-the box solutions to business problems, with this complete skill development course! This best selling Problem Solving and Decision Making Creatively has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Problem Solving and Decision Making Creatively is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Problem Solving and Decision Making Creatively is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Problem Solving and Decision Making Creatively is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Problem Solving and Decision Making Creatively, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Problem Solving and Decision Making Creatively will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Problem Solving and Decision Making Creatively to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The comprehensive Quality Tools and Problem Solving Methods Masterclass has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Quality Tools and Problem Solving Methods Masterclass today, and learn from the very best the industry has to offer! This best selling Quality Tools and Problem Solving Methods Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Quality Tools and Problem Solving Methods Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Quality Tools and Problem Solving Methods Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Quality Tools and Problem Solving Methods Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Quality Tools and Problem Solving Methods Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Quality Tools and Problem Solving Methods Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Quality Tools and Problem Solving Methods Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

The PMP course covers the latest trends, emerging practices, and core competencies that are required by a project management professional. Learners will also get an understanding of real-world scenarios through the case studies that are developed by the industry PMP-certified veterans.