Listening is challenged by attention and inference-making problems. Critical listening demands concentration, curiosity, and clarity with organization and evaluation. Discover how to increase understanding and what is the difference between people-orientated, action-orientated, content-orientated and time-orientated. Learning Objectives Demonstrate concentration, curiosity, and clarity as a critical listener, Explain how to give appropriate feedback, Identify five listening styles to meet different needs Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Trust is our confidence in the integrity, strength, and competence of someone to meet our expectations. Discover the four keys to building a professional 'trust fund'. We will guide you how to deliver and receive feedback while maintain trust. Understand the behaviors that feed trust and those that starve trust. Learning Objectives Establish a 'Trust Fund', Explain how to maintain trust during feedback, Implement five behaviors that show respect Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Improve your ability to deliver training and help trainers become better at teaching those around them with the Training Manager course. In this course you will learn; user-friendly learning design processes created to help experts looking to become experienced trainers. The Training Manager covers; approaches to designing and delivering training practices, along with improving your leadership and communication skills, too. Learning Outcomes of The Training Manager: Learn how to define a successful training programme Discover the essentials of a quality training programme Learn how to perform a training needs analysis Learn how to evaluate training delivery Discover how to tell stories when delivering training Develop your creative and communicative skills Learn how to resolve conflicts in the training room Improve your stress management skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.
Explore ChatGPT, a cutting-edge world of AI content creation, with our comprehensive course. This meticulously curated program unravels the technology behind ChatGPT to practical applications in machine learning, social media, data analysis, and image generation. This course unveils new facets of AI to navigate this evolving landscape with prowess.
Highlights of the Course Course Type: Online Learning Duration: 45 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about employee relations Understand the core competencies and principles of employee relations Explore the various areas of employee relations Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Developing Good Employee Relations This developing good employee relations course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good work relationships is the key to a positive workplace, and it doesn't have to take a lot of time. This developing good employee relations course will define employee relations and cover the many benefits good relations can bring to an organisation. It'll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback. It'll examine how a proactive HR presence benefits employee relations. Then look at employment contracts and the role of the Employee Handbook. The developing good employee relations course briefly discusses Performance Management including information on motivating employees and how best to show your appreciation of their contribution to the company. Finally, it'll show you how to deal effectively with complaints, discipline and how to combat negativity. Who is this Course for? This comprehensive Developing Good Employee Relations course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this employee relations can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Developing Good Employee Relations course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Developing Good Employee Relations course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60% Advance Your Career This Developing Good Employee Relations course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Good Employee Relations Module 2: Implementation and HR Module 3: Contracts Module 4: Employee Handbook Module 5: Managing Performance Module 6: Recruitment, Retention and Training Module 7: Complaints, Discipline and Negativity Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
QLS Endorsed Diploma! Free 3 QLS Certificates + Free 10 CPD Course & Assessments> 250 CPD Points > Lifetime Access
In today’s world, where the need for sustainable energy solutions is more pressing than ever, learning about renewable energy isn’t just educational—it’s a pathway to making a real difference. By diving into our Advanced Diploma in Renewable Energy course, you’re not just gaining knowledge; you’re stepping into a role that could shape a more sustainable and bright future. Our course covers all the crucial aspects of renewable energy, from understanding how it can be harnessed locally and globally, to mastering the industry techniques to evaluate renewable resources. With engaging and carefully curated modules, you’ll explore various renewable energy forms, delving into their financial and environmental benefits. But it doesn’t stop there. You’ll also learn how to install, operate, and maintain these renewable energy systems thoroughly. Upon successful completion, you’ll leave with a wealth of knowledge to emerge as a confident renewable energy expert ready to apply your skills to foster positive changes in the world. Join us, and become a catalyst for change, using your skills to light the way towards a more sustainable world. Enrol NOW!!! Learning Outcomes Explain the core principles and technologies behind various renewable energy sources Analyse the environmental and economic benefits Evaluate the feasibility and sustainability of renewable energy projects in different contexts. Comprehend current and emerging regulations and standards Why choose this course Affordable, Accessible, informative and well-structured study materials Earn a globally recognised accredited qualification Study in your own time, at your own pace, through any device Benefit from feedback through mock exams and multiple-choice assessments Excellent career advancement/career switch opportunities Get 24/7 help or advice from our email and live chat teams Who is this course for New graduates from disciplines such as engineering, environmental science, or related fields who want to specialise in renewable energy to enhance their employability Workers currently in the energy sector or related fields aiming to update their skills and knowledge Individuals involved in policy, advocacy, or community leadership who need a deeper understanding of renewable energy Environmental Enthusiasts who are passionate about environmental conservation DIY Enthusiasts interested in learning about renewable energy systems for personal projects Entry requirements This course is available to learners of all academic backgrounds, but you must be 16 or above to undertake the qualification. Apart from that, all you need is an internet connection, a good understanding of English and a passion for learning. Certification Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Career path Energy engineer Wind turbine technician Commercial energy assessor Domestic energy assessor Geoscientist Renewable Energy Engineer Sustainability Consultant Energy Analyst Environmental Policy Maker Renewable Energy Educator Course Content Module 01: An Introduction to Sustainable Energy Module 02: Solar Energy: Thermal Module 03: Solar Energy: Photovoltaics Module 04: Wind Energy Module 05: Bioenergy Module 06: Geothermal Energy Module 07: Tidal Energy Module 08: Environmental Impacts: A Global and Regional Assessment Module 09: Renewable Energy and Sustainable Development Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Medical Sales Representative Course might help you get there! Expand your expertise with high-quality training - study the Medical Sales Representative and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Medical Sales Representative online training course. This Medical Sales Representative online training course is accredited by CPD with 10 CPD points. Students can expect to complete this training course in around 08 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Medical Sales Representative course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Medical Sales Representative course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Medical Sales Representative course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Medical Sales Representative program. Experts created the Medical Sales Representative course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Medical Sales Representative Course Module 01: Introduction to Pharmacy Pharmacy What is a Profession? The Business of Pharmacy Types of Pharmacy Module 02: History & Development of Pharmacy The Origins of Pharmacy The Organisation of Pharmacy The Professionalisation of Pharmacy Pharmacy in The National Health Service Module 03: The Pharmacy Team Pharmacy Support Team Medicine Counter Assistants Dispensing/Pharmacy Assistants Pharmacy Technician Pharmacist Module 04: Training of the Pharmacy Team Training Needs Analysis Training Methods in the Pharmacy On-the-Job Training Off-the-Job Training Making a Presentation Using Role-Play Module 05: Standards for Pharmacy Professionals The Importance of Having Standards The Standards of Pharmacy Students & Trainees Applying the Standards The Nine Standards Person-Centred Care Work in Partnership Communicate Effectively Maintain, Develop & Use Professional Knowledge & Skills Use Professional Judgement Behave in a Professional Manner Respect & Maintain a Person's Confidentiality & Privacy Speak Up Demonstrate Leadership Module 06: Pharmacy Practice Clinical Pharmacy Practice Medicines Optimisation Pharmaceutical Consultation Clinical Pharmacy Functions & Knowledge Module 07: Health & Safety in the Pharmaceutical Industry Basic Laboratory Safety Health & Safety in the Pharmacy Module 08: Legislation on Public Health and Health Service (Part 1) Public Health Act (Northern Ireland) 1967 Public Health (Control of Disease) Act 1984 Summary Module 09: Legislation on Public Health and Health Service (Part 2) National Health Service Act 2006 Summary Module 10: Legislation on Public Health and Health Service (Part 3) Public Health etc. (Scotland) Act 2008 Summary Module 11: Legislation on Public Health and Health Service (Part 4) Health and Social Care Act 2012 Summary Module 12: Introduction to Sales What is Sales? Basic Rules of Sales Improving Sales Skills Sales Agents Module 13: Sales Growth Getting Personal in Selling Mastering Multichannel Sales Blending Remote Sales and Field Sales Integrating Online and Offline Engaging Customers Early Module 14: Sales and Marketing Marketing's Relationship to Sales Old Rules of Marketing New Rules of Marketing Reaching Buyers Directly Dealing with Customers Building Marketing and PR Plan Module 15: Communication Skills Introduction to Communication Communication Styles The Four-Quadrant System Listening Skills Roles and Situations Affect Communication Styles Strategies for Improving Communications Changing Profiles Module 16: Sales Negotiations What Is Involved in Sales Negotiations? Selling and Negotiating The Basics of Sales Negotiations Principles of Sales Negotiation Stages of Negotiating Negotiating Crimes Effective Sales Negotiators Module 17: Tips and Tricks for Sale Bad Advice on the Internet Using Email for Sales Closing Sales Ideal Selling Process Verifying Information Avoiding Common Mistakes Assessment Process Once you have completed all the modules in the Medical Sales Representative course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Digital certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
The Facilities Assistant course will explain the full range of responsibilities and skills you must own as the key figure in running any kind of facility. A Facility Assistant needs to perform multiple tasks, organising people and resources in the most efficient way, and this course will help you become exemplary at that. This program covers all the considerations and legislation essential to keep a company facility running. That includes Human Resource management, risk assessment, maintenance scheduling, enforcing health and safety, and team leadership. Only an employee that exhibits all those skills and more can be a trusted Facility Manager. By completing this certified course, you'll prove that you have the knowledge and abilities to satisfactorily run property and buildings for a thriving business, opening doors for many more exciting career opportunities. Who is this Course for? This Facilities Assistant course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Course Curriculum Module 1: Facility Management Introduction to Facility Management 00:20:00 Terms and Definitions 00:05:00 Module 2: Facilities Management in the Workplace Workplace Facilities 00:35:00 Module 3: Sustainable Development and Facilities Management Sustainable Development and Facilities Management 00:30:00 Facilities Life Cycle 00:15:00 Module 4: Facility Operations Operations of Facilities 00:25:00 Module 5: Operations and Maintenance Operations and Maintenance 00:30:00 Module 6: Facilities Maintenance Planning, Budgeting and Method Facilities Maintenance Planning 00:10:00 Maintenance Costs, Finance and Methods 00:10:00 Factors Affecting Maintenance 00:10:00 Module 7: Performance and Installations Management Performance Management 00:10:00 Installations Management 00:20:00 Module 8: Project Management Project Management 00:30:00 Module 9: HR Management Human Resource Management 00:30:00 Module 10: Real Estate Management, Client Delivery Models & Outsourcing Real Estate 00:30:00 Client Delivery Models 00:05:00 Outsourcing of Services or In-House Staff 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00