Nowadays not only do we rely on our commercial and sales staff to hit that bottom line but we expect our engineers and project teams to play their part too - not only through their engineering and management skills but by behaving in a commercially minded way in their dealings with their counterparts in customer or supplier organisations. This means understanding, amongst other things, the issues surrounding the commencement of work ahead of contract, having a clear contract baseline, recognising the broader implications of contract change, the need for timeliness and the consequences of failing to meet the contracted timetable. This practical one-day programme has been designed specifically to give engineers, project staff and others just that understanding. The course is designed principally to provide engineers and project staff with an appreciation of contractual obligations, liabilities, rights and remedies so that they understand the implications of their actions. It is also suitable for business development staff who are negotiating contracts on behalf of the business. The main focus of the day is on creating an awareness of when a situation may have commercial implications that would harm an organisation's business interests if not recognised and handled appropriately and how taking a positive but more commercial approach to those situations can lead to a more positive outcome for the business. As well as providing an understanding of the commercial imperatives the day also focuses on specific areas affecting engineers and project staff, such as the recognition and management of change, the risks when working outside the contract and managing delays in contracts. The course identifies the different remedies that may apply according to the reasons for the delay and provides some thoughts on pushing back should such situations arise. On completion of this programme the participants will: appreciate the need for contractual controls and will have a better understanding of their relevance and how they can be applied, particularly the issues of starting work ahead of contract, implementing changes and inadvertently creating a binding contract by their behaviour; have gained an understanding of the terminology and procedural issues pertaining to contracting within a programme; and be more commercially aware and better equipped for their roles. 1 Basic contract law - bidding and contract formation Purpose of a contract Contract formation - the key elements required to create a legally binding agreement Completeness and enforceability Express and implied terms Conditions v warranties The use of, and issues arising from, standard forms of sale and purchase Use of 'subject to contract' Letters of intent Authority to commit 2 Change management Recognising changes to a contracted requirement Pricing change Implementation and management of change 3 Key contracting terms and conditions By the end of this module participants will be able to identify the key principles associated with: Pricing Getting paid and retaining payment Cashflow Delivery and acceptance Programme delaysExamining some reasons for non-performance...Customer failureContractor's failureNo fault delays ... and the consequences of non-performance: Damages claimsLiquidated damagesForce majeureContinued performance Waiver clauses and recent case law Use of best/reasonable endeavours Contract termination 4 Warranties, indemnities and liability Express and implied warranties Limiting liability 5 Protection of information Forms of intellectual property Background/foreground intellectual property Marking intellectual property Intellectual property rights Copyright Software Confidentiality agreements Internet
Overview Tendering is a process on which a lot of money relies. When a tender is issued and published, winning that contract is completely depended on how deeply you understand the tender, the key areas of the tender along with how much in-depth knowledge you have about the potential client's need and how you can provide your service to those needs.
Overview Contract Management Principles and Practices provide an overview of all phases of contracting, from requirements development to closeout, and discuss how incentives can be used to improve contract results. Explore these vital issues from the manager's perspective, highlighting key roles and responsibilities to give participants greater influence over how work is performed. Finally, discover specific actions that can be taken to help ensure that contractors or subcontractors perform as required under the contract. This course guide you through all the principles and practices of contract management and preparation.
Overview This course will take you through learning how and when a contract is formed, analysing various terms in the contract, identifying various factors that can quash the contract and ways to discharge the contract also ways to protect the company if there is a breach of contract.
Overview This course will give you in-depth knowledge of contract management by covering contract creation, executing contracts and evaluating its operational and financial performance. The course will detail how to reduce financial risks. Every business is facing the problem of cost-cutting and enhancing the company's performance. The contract Management Course is very effective and facilitates the requirement for an automated contract management system.
Overview This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks. Description It’s estimated that absence from work costs the UK economy over £13 billion per year, with the ‘average’ employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper. But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management. Topics covered: An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism Defining Absence – the text book definition will help learners clearly understand what is meant by absence Types of Absence – unravelling the different types of absence and distinguishing between absence and leave Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it Statistics – identifying the real cost of absence and looking at regional and sector differences Reasons for Absence – considering the high-level issues that have an impact on absence, like culture and job design Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics. Who should attend This course has been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations. Requirements for Attendance None.
This is a one-day training event to help you: Develop your awareness of mental health issues in the workplace Enable you to act in a timely and constructive way to manage mental health issues that arise in the workplace Enable you to promote and maintain good mental health in your working environment It covers: Mental health statistical overview; most prevalent mental health problems, contributing factors, effects on productivity and the costs of mental ill-health Signs and symptoms of prevalent mental health conditions; 3 key indicators for all mental health problems Stigma; what it is and how it affects people Mental health legal and statistical overview: facts & figures, most prevalent mental health problems, aspects of the law, policy and procedural issues and guidelines for best practice Pro-active and constructive principles and strategies to manage mental health issues, to support colleagues who may be vulnerable to mental ill-health, and promote mental wellbeing This workshop will give you: Awareness of the key indications of mental ill-health Recognition of the prevalence and effects of stigma Knowledge of the wider picture; legal context Greater understanding and confidence to act constructively to support individuals who are vulnerable to mental ill-health The ability to take steps to actively promote mental-well-being in the workplace
This one day course provides an excellent introduction to managing and supervising volunteers covering the skills, paperwork and processes needed to recruit, induct and support them. The course can be expanded to run as a series of half day sessions and can also be adapted to the specific needs of organisations who would like the session to be run in-house.
Learners will gain the knowledge, skills and competences needed to deal with a wide range of pre-hospital care emergencies, such as: managing a patient’s airways, catastrophic bleeding, management of fractures, medical emergencies and more. Endorsed by The Faculty of Pre-Hospital Care – The Royal College of Surgeons of Edinburgh, and fulfilling the competencies set out in the PHEM skills framework at descriptor level D, this fantastic qualification is perfect for a range of roles in emergency care, such as: Ambulance Care Assistant (PTS), Community First Responder or Event First Responder and more. Learners must be at least 17 years old on the first day of training. There are no other formal entry requirements but to benefit from the learning we advise that Learners have a minimum of Level 2 in literacy or equivalent and a basic understanding of first aid. This qualification is for people who have a specific responsibility at work, or in voluntary and community activities to provide prehospital care to patients requiring emergency care/treatment. It is ideal for those looking to progress their careers within the emergency services, ambulance services, healthcare settings and supports specialist medical roles within law enforcement and security, energy and utilities, construction and military.
Learners will gain the knowledge, skills and competences needed to deal with a wide range of pre-hospital care emergencies, such as: managing a patient’s airways, catastrophic bleeding, management of fractures, medical emergencies and more. Endorsed by The Faculty of Pre-Hospital Care – The Royal College of Surgeons of Edinburgh, and fulfilling the competencies set out in the PHEM skills framework at descriptor level D, this fantastic qualification is perfect for a range of roles in emergency care, such as: Ambulance Care Assistant (PTS), Community First Responder or Event First Responder and more. Learners must be at least 17 years old on the first day of training. Learners must hold a valid in date FREC3 certificate. The Learner needs to retake the qualification before the certificate expiry date to remain qualified. This qualification is for people who have a specific responsibility at work, or in voluntary and community activities to provide prehospital care to patients requiring emergency care/treatment. It is ideal for those looking to progress their careers within the emergency services, ambulance services, healthcare settings and supports specialist medical roles within law enforcement and security, energy and utilities, construction and military.