182 Know Your Customer (KYC) courses

AML: Certificate in Anti Money Laundering (AML) Course Online Do you want to learn a great deal about AML: Certificate in Anti Money Laundering (AML)? This excellent Certificate in Anti Money Laundering (AML) course educates you to ensure an enjoyable learning experience. To advance your profession, you will learn everything there is to know about Certificate in Anti Money Laundering (AML) . From A Brief Introduction of Money Laundering to all training and awareness, this AML: Certificate in Anti Money Laundering (AML) course is broken up into numerous parts. AML: Certificate in Anti Money Laundering (AML) course content also covers the Proceeds of Crime Act of 2002 and the Development of Certificate in Anti Money Laundering (AML) Legislation. This AML: Certificate in Anti Money Laundering (AML) training also covers responsibility of the officer, risk management, and client handling. You will study the record-keeping procedure and agent management system after completing this AML: Certificate in Anti Money Laundering (AML) course. Gain expertise in Certificate in Anti Money Laundering (AML) compliance with our specialized course. Explore AML: Certificate in Anti Money Laundering (AML) regulations, risk assessment, and more. Elevate your career prospects with Certificate in Anti Money Laundering (AML) knowledge. Enroll now and become an AML: Certificate in Anti Money Laundering (AML) specialist. Improve your knowledge right away with our specialised AML: Certificate in Anti Money Laundering (AML) course! Main Course: Anti Money Laundering (AML) Training Courses you will Get Certificate in Anti Money Laundering (AML) Course Along with Anti Money Laundering (AML) Course you will get free Level 5 Accounting and Finance Along with Anti Money Laundering (AML) Course you will get free General Data Protection (GDPR) Along with Anti Money Laundering (AML) Course you will get free Level 5 Diploma in Risk Management Special Offers of this Anti Money Laundering (AML) Course: This AML: Certificate in Anti Money Laundering (AML) Course includes a FREE PDF Certificate. Lifetime access to this AML: Certificate in Anti Money Laundering (AML) Course Instant access to this AML: Certificate in Anti Money Laundering (AML) Course 24/7 Support Available to this AML: Certificate in Anti Money Laundering (AML) Course AML: Certificate in Anti Money Laundering (AML) Course Online Immerse yourself in the world of financial integrity with our cutting-edge AML: Certificate in Anti Money Laundering (AML) course. Learn Certificate in Anti Money Laundering (AML) regulations, risk assessment, and detection techniques from industry experts. Certificate in Anti Money Laundering (AML) skills are in demand, making this course vital for career growth. Enroll now to master AML: Certificate in Anti Money Laundering (AML) intricacies and open doors to diverse opportunities. Elevate your expertise and contribute effectively to Certificate in AML: Certificate in Anti Money Laundering (AML) compliance. Join us and become an AML: Certificate in Anti Money Laundering (AML) standout in the financial industry. Who is this course for? AML: Certificate in Anti Money Laundering (AML) Course Online This AML: Certificate in Anti Money Laundering (AML) Course is recommended for anybody who wants to protect their organisation and clients by learning about AML: Certificate in Anti Money Laundering (AML) legislation and how terrorist funding works. Requirements AML: Certificate in Anti Money Laundering (AML) Course Online To enrol in this AML: Certificate in Anti Money Laundering (AML) Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our AML: Certificate in Anti Money Laundering (AML) Course. Be energetic and self-motivated to complete our AML: Certificate in Anti Money Laundering (AML) Course. Basic computer Skill is required to complete our AML: Certificate in Anti Money Laundering (AML) Course. If you want to enrol in our AML: Certificate in Anti Money Laundering (AML) Course, you must be at least 15 years old. Career path AML: Certificate in Anti Money Laundering (AML) Course Online Those with strong AML: Certificate in Anti Money Laundering (AML) understanding will have many options available to them. Including: Money Laundering Reporting Officer AML (Anti Money Laundering) Analysts AML (Anti Money Laundering) Officer Risk & Compliance Analyst Manager Director

***24 Hour Limited Time Flash Sale*** Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career Bundle: Course 01: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 02: Win Customers Efficiently: Customer Service Diploma Course 03: Customer Relationship Management Course 04: Know Your Customer (KYC) Course 05: Diploma In Office Admin And Reception - Level 3 Course 06: Concierge Course 07: Hotel Management with Hotel Receptionist and Hospitality Management Course 08: Hotel & Hospitality Management Course 09: Hotel Management & Administrative Skills Course 10: Customer Service Diploma - CPD Accredited Course 11: Level 3 Diploma in Customer Service Course 12: Customer Service & Environment Course 13: Customer Services Coordinator Course 14: Customer Service Fraud Officer Course 15: Service Helpdesk & Technical Support Course 16: Professional Waiter Diploma Course 17: Hospitality & Catering - Food Safety Course 18: Restaurant Management Course 19: Finance and Cash Management for Hospitality Course 20: Event Planner Course Course 21: Receptionist Skills Course 22: Conflict Resolution Course 23: Business Etiquette and Professional Behavior Course 24: Developing Interpersonal Skills Course Course 25: Decision Making and Critical Thinking Training Course 26: Call Centre Training Course 27: Effective Communication Skills Course 28: Time Management Course 29: Marketing Strategies for Business Course 30: Corporate Risk And Crisis Management With Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality today and take the first step towards achieving your goals and dreams. Why buy this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality? Free CPD Accredited Certificate upon completion of Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Get a free student ID card with Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Lifetime access to the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course materials Get instant access to this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course Learn Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality from anywhere in the world 24/7 tutor support with the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. Start your learning journey straightaway with our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Training! Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course. After passing the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course is ideal for: Students seeking mastery in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Professionals seeking to enhance Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality skills Individuals looking for a Level 2 Certificate in Understanding Excellence in Customer Service for a Hospitality-related career. Anyone passionate about Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Requirements This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality doesn't require prior experience and is suitable for diverse learners. Career path This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Master anti-money laundering with our course on due diligence, transaction monitoring, and risk management. Enrol to combat financial crimes.

24 Hour Flash Deal **33-in-1 Marketing Assistant Mega Bundle** Marketing Assistant Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Marketing Assistant package online with Studyhub through our online learning platform. The Marketing Assistant bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Marketing Assistant course provides complete 360-degree training on Marketing Assistant. You'll get not one, not two, not three, but 33 Marketing Assistant courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Marketing Assistant courses are yours for as long as you want them once you enrol in this course. This Marketing Assistant Bundle consists the following career oriented courses: Level 4 Diploma in Sales and Marketing Management Marketing Management Customer Relationship Management Strategic Planning and Analysis for Marketing B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Sales Training: Practical Sales Techniques Learn to Create A Selling Strategy that Drives Sales Content Marketing Certification Course NLP For Sales, Persuasion & Influence Lead Generation and Attraction Marketing Training Sales and Marketing: Email Marketing Content Writing & Copywriting For SEO and Sales Learn to Drive Traffic into Sales through Digital Marketing Property Marketing Course Simple Copywriting Secrets: How to Write Killer Sales Copy Complete Online Marketing & Advertising Course Step-by-Step Guide to Determining Your Target Market Basic Social Media Marketing Affiliate Marketing Telemarketing ETSY Marketing and Business Marketing Strategies for Business Know Your Customer (KYC) Facebook Marketing Determining Market Size for Your Product In this exclusive Marketing Assistant bundle, you really hit the jackpot. Here's what you get: Step by step Marketing Assistant lessons One to one assistance from Marketing Assistantprofessionals if you need it Innovative exams to test your knowledge after the Marketing Assistantcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Marketing Assistant courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Marketing Assistant certificate and transcript on the next working day Easily learn the Marketing Assistant skills and knowledge you want from the comfort of your home The Marketing Assistant course has been prepared by focusing largely on Marketing Assistant career readiness. It has been designed by our Marketing Assistant specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Marketing Assistant Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Marketing Assistant bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Marketing Assistant Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Marketing Assistant Elementary modules, allowing our students to grasp each lesson quickly. The Marketing Assistant course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Marketing Assistant training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Marketing Assistant. The required skills and qualifications for a Marketing Assistant typically include: Communication Skills: Excellent written and verbal communication skills are essential for effectively conveying ideas and messages to target audiences. Creativity: Ability to think creatively to generate innovative marketing ideas and campaigns that stand out in a competitive market. Digital Marketing Knowledge: Basic understanding of digital marketing channels such as social media, email marketing, SEO, and content marketing. Analytical Skills: Capability to analyze marketing data and metrics to track the performance of campaigns and make data-driven decisions. Organizational Skills: Strong organizational skills to manage multiple tasks and deadlines efficiently. Attention to Detail: Being meticulous in reviewing marketing materials for accuracy and consistency. Team Player: Ability to collaborate effectively with cross-functional teams including marketing, sales, and product development. Customer Focus: Understanding of customer needs and preferences to tailor marketing strategies accordingly. Adaptability: Willingness to adapt to changes in marketing trends, technologies, and strategies. Bachelor's Degree: A bachelor's degree in marketing, business administration, communications, or a related field is often required. Previous Experience: While not always mandatory, prior experience in marketing, advertising, or a related field can be beneficial. Software Proficiency: Familiarity with common marketing tools and software such as Google Analytics, CRM systems, Adobe Creative Suite, and social media management platforms. Interpersonal Skills: Ability to build and maintain relationships with clients, vendors, and other stakeholders. Problem-Solving Skills: Capacity to identify marketing challenges and develop effective solutions to overcome them. Ethical Conduct: Commitment to maintaining ethical standards in marketing practices and adhering to relevant regulations and guidelines Level 2 Certificate in Marketing Level 3 Diploma in Digital Marketing Level 4 Certificate in Professional Marketing Level 5 Diploma in Marketing Level 6 Diploma in Professional Marketing Requirements To participate in this Marketing Assistant course, all you need is - A smart device A secure internet connection And a keen interest in Marketing Assistant. Career path You will be able to kickstart your Marketing Assistant career because this course includes various courses as a bonus. This Marketing Assistantis an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Marketing Assistant career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

***24 Hour Limited Time Flash Sale*** QLS Endorsed AML and KYC Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Discover a world of opportunity with our AML and KYC - QLS Certificate bundle. This all-inclusive learning package features 7 powerful courses, including 2 QLS-endorsed courses - Certificate in Anti Money Laundering (AML) and KYC. Enhance your theoretical understanding of these fields, as our courses are backed by the Quality License Scheme. Once completed, you'll receive a hardcopy certificate for these two courses, a valuable addition to your professional portfolio. But the learning doesn't stop there. Delve into 5 more relevant CPD QS accredited courses, designed to complement your AML and KYC knowledge. As you journey through Financial Investigator: Financial Crimes, Certificate in Compliance, Internal Audit Skills, GDPR, and Financial Management, you'll acquire a comprehensive grasp of finance's pivotal aspects, nurturing a profound theoretical understanding. Equip yourself with an AML and KYC bundle, your pathway to an accomplished future. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Diploma in Anti-Money Laundering (AML) Training at QLS Level 4 Course 02: Certificate in KYC at QLS Level 3 CPD QS Accredited Courses: Course 03: Financial Investigator : Financial Crimes Course 04: Certificate in Compliance Course 05: Internal audit skills Course 06: GDPR Course 07: Financial Management Learning Outcomes By the end of this AML and KYC - QLS Certificate bundle course,learners will be able to: Gain a comprehensive understanding of Anti Money Laundering (AML) principles and procedures. Develop a strong foundational knowledge of KYC regulations. Master the techniques used in financial investigations pertaining to financial crimes. Gain a solid understanding of compliance in the financial sector. Build your internal audit skills to enhance organisational efficiency. Understand the intricacies of GDPR and how it impacts financial institutions. Grasp essential financial management principles to improve decision making. Attain a hardcopy certificate for the 2 QLS-endorsed courses. This course bundle uniquely weaves together crucial aspects of AML and KYC, financial investigation, compliance, internal audit skills, GDPR, and financial management. By diving into the theoretical underpinnings of these fields, you will cultivate a well-rounded understanding of financial regulation. The QLS-endorsed courses offer an in-depth study of AML and KYC, crucial elements in maintaining financial transparency and integrity. The CPD QS accredited courses round off your learning with a broader look at relevant aspects of the financial sector. The end result? A robust, in-depth understanding of finance's core aspects. Knowledge from these courses can enable you to navigate the financial landscape efficiently, leading to more informed decisions and better risk management. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This AML and KYC - QLS Certificate course is ideal for: Individuals aspiring to enter finance and looking to understand its core concepts. Professionals in the financial sector aiming to enhance their knowledge base. Compliance officers seeking to improve their understanding of AML and KYC. Auditors aiming to expand their skillset and knowledge in finance. Career path Anti-Money Laundering (AML) Specialist - £35,000 to £50,000 annually KYC Analyst - £30,000 to £45,000 annually Financial Investigator - £40,000 to £60,000 annually Compliance Officer - £30,000 to £50,000 annually Internal Auditor - £30,000 to £55,000 annually Financial Manager - £45,000 to £65,000 annually Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

***24 Hour Limited Time Flash Sale*** GDPR, Security Management, and Information Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In this digital age, the protection of personal data and the maintenance of robust security measures have become paramount concerns for organizations across the United Kingdom. According to the Information Commissioner's Office (ICO), data breaches in the UK have increased by a staggering 93% in just four years, highlighting the urgent need for comprehensive data protection and security strategies. Moreover, the ever-evolving landscape of cyber threats and financial crimes demands a proactive approach to compliance and risk management. Are you prepared to navigate the complex world of data security, regulatory requirements, and information governance? This comprehensive bundle offers a deep dive into the realms of data protection, security management, and information governance. You will gain a thorough understanding of the General Data Protection Regulation (GDPR), equipping you with the knowledge and skills to ensure compliance and safeguard personal data. Additionally, you will explore the principles of security management, enabling you to develop effective strategies to mitigate risks and protect organizational assets. Key Features of the GDPR, Security Management and Information Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our GDPR, Security Management and Information Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: GDPR QLS Course 02: Level 5Diploma in Security Management at QLS QLS Course 03: Level 3 Diploma in Information Management at QLS 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Cyber Law Online Course Course 02: Anti-Money Laundering (AML) Training Course 03: KYC Course 04: Cyber Security Awareness Training Course 05: Certificate in Compliance In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Take charge of your professional development and enrol today! Learning Outcomes of the GDPR, Security Management and Information Management Bundle: Evaluate the requirements of the GDPR and implement compliance measures. Develop comprehensive security management strategies to mitigate risks. Implement effective information management practices for data governance. Analyse the legal framework of cyber law and its implications. Apply anti-money laundering (AML) regulations and know-your-customer (KYC) procedures. Assess cyber security threats and implement awareness programs. Why Choose Us? Get 3 QLS Endorsed Certificate upon completion of GDPR Get a free student ID card with GDPR Training program (£10 postal charge will be applicable for international delivery) The GDPR is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the GDPR course materials The GDPR comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: GDPR Module 01: Basics Of GDPR Module 02: Principles Of GDPR Module 03: Legal Foundation For Processing Module 04: Rights Of Individuals Module 05: Accountability And Governance Module 06: Data Protection Officer Module 07: Security Of Data Module 08: Personal Data Breaches Module 09: International Data Transfers After The Brexit Module 10: Exemptions - Part One Module 11: Exemptions - Part Two Module 12: National Security And Defence QLS Course 02: Security Management Diploma Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations QLS Course 03: Information Management Module 01: Introduction to Information Management Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Professionals seeking to expand their knowledge and expertise in GDPR, Security Management, and Information Management. Individuals responsible for data protection and security within organizations. Compliance officers aiming to stay up-to-date with the latest regulations and best practices. Anyone interested in pursuing a career in data protection, security management, or information handling. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Data Protection Officer: £40,000 - £70,000 per annum Information Security Manager: £45,000 - £80,000 per annum Compliance Officer: £30,000 - £60,000 per annum IT Auditor: £35,000 - £70,000 per annum Risk Manager: £40,000 - £80,000 per annum Cybersecurity Consultant: £45,000 - £90,000 per annum Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Information Management at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Security Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.