Name: ICT: Information and Communication Technology
Price: 10.99 GBP
Availability: InStock

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				<p><span>Register on the IT for Dummies today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</span></p><p><span>The IT for Dummies is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The IT for Dummies</b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
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			<h2>Course Design</h2>		</div>
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				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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			<h2>Certification</h2>		</div>
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				<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
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				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
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			<h2>Requirements:</h2>		</div>
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				<p><span>The online training is open to all students and has no formal entry requirements. To study the IT for Dummies, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
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				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 1: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Course Outline</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 2: Information Technology</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: Facts about Information Technology (IT)</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 2: What is Information Technology &amp; How IT Works</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
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					<td colspan="4">Section 3: Components of IT</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: IT Components</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 4: Hardware</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Hardware</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Examples of Computer</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Computer Hardware Manufacturers</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 4: Hardware Jobs</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td colspan="4">Section 5: Operating System</td>
				</tr>
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					<td><i></i></td>
					<td>Unit 1: What is Operating System</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 2: Examples of Operating System</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 3: Operating System Jobs</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 4: OS Tools Related Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
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					<td colspan="4">Section 6: Application/Software</td>
				</tr>
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					<td><i></i></td>
					<td>Unit 1: What is Application/Software</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 2: Software Building Tools and Languages</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 3: Software/Application Building Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 4: Software/Application User Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 7: Networking</td>
				</tr>
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					<td><i></i></td>
					<td>Unit 1: What is Computer Networking</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 2: Computer Network Companies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 3: Network Jobs</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 8: Security</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Computer Security</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 2: Security Companies</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 3: Security Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 9: Traffic Flow &amp; Enterprise Level IT Components</td>
				</tr>
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					<td><i></i></td>
					<td>Unit 1: How Information Flow within IT</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Unit 2: Enterprise Level IT Components</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 10: Storage</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Storage</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Storage Companies and Technologies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Jobs in Storage</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 11: Database</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Database</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Database Type and Technologies</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Database Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 12: Virtualisation &amp; Cloud</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: What is Virtualisation</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: What is Cloud Technology</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 3: Virtualisation and Cloud Companies</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 4: Virtualisation and Cloud Jobs</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 13: Management &amp; Other IT Jobs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 1: IT Management Jobs</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Unit 2: Other IT Jobs</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
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                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
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                                    <span></span>
                                </div>
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                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
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                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
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                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Design & Technology Courses (DT)

IT Certifications

IT Skills

IT (Information Technology)

Computing & IT

ICDL (International Certification of Digital Literacy)

IT for Dummies

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 210, 211);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Welcome to Remote Sensing Technology: Applications and Analysis. In this course, you&#39;ll learn:</span></b></p><ol style="color: rgb(236, 236, 236); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(236, 236, 236);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Remote Sensing:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Definition and principles of remote sensing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical overview and evolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance and relevance in contemporary scientific and industrial applications</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Electromagnetic Spectrum and Remote Sensing:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the electromagnetic spectrum</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interaction of electromagnetic waves with Earth&#39;s surface</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Spectral bands and their significance in remote sensing</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Platforms and Sensors:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Various platforms used in remote sensing (satellites, aircraft, drones)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Types of sensors (passive and active)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Selection criteria based on application requirements</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Image Interpretation:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Basics of image interpretation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying features, patterns, and anomalies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integration of ancillary data for accurate interpretation</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Remote Sensing Data Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Pre-processing techniques for satellite imagery</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Image enhancement and classification methods</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Quantitative analysis using GIS tools</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Applications of Remote Sensing in the UK:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Land cover and land use mapping</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Environmental monitoring and conservation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Urban planning and infrastructure development</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Agriculture and forestry applications</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Disaster management and risk assessment</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Future Trends in Remote Sensing:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emerging technologies and sensors</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Integration with artificial intelligence and machine learning</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Advancements in spatial and temporal resolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Global collaboration and data sharing initiatives</li></ul></li></ol>

John Academy

Technology

Explore the world of Remote Sensing Technology with our comprehensive course on applications and analysis. Gain insights into the electromagnetic spectrum, platforms, and sensors, and master image interpretation and data analysis techniques. Discover real-world applications in the UK and unlock future trends shaping this dynamic field. Elevate your skills in environmental monitoring, GIS, and cutting-edge technology. Join us on a journey through the skies and harness the power of Remote Sensing for diverse scientific and industrial applications. Enroll now for a transformative learning experience!

Remote Sensing Technology: Applications and Analysis

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Classroom based, instructor led workshop with proctor at home exam. The lab-intensive Certified SOC Analyst (CSA) program emphasizes the holistic approach to deliver the advanced knowledge of how to identify, validate and defend against cyber-attacks. The event is targeted at SOC Level 1 &amp; Level 2 team members and their managers and those IT staff aspiring for a role in SOC.</span></p><div style="color: rgb(98, 98, 98); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(98, 98, 98);"><h3 style="color: rgb(126, 121, 125); box-sizing: border-box;" fr-original-style=" color: rgb(126, 121, 125);">Description</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The goal of this course is to help you master how to use SIEM and other SOC tools to identify and protect the business from cyber threats. Candidates will learn to perform enhanced threat detection using the predictive capabilities of Threat Intelligence. You walk out the door with skills needed to be an effective SOC response team member as well as the internationally recognized SOC Analyst certification!</p></div><div style="color: rgb(98, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(98, 98, 98);"><h3 style="color: rgb(126, 121, 125); box-sizing: border-box;" fr-original-style=" color: rgb(126, 121, 125);">Exam</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b fr-original-style="" style="box-sizing: border-box;">&nbsp;T</b>his course fully prepares you for EC-Council Certified SOC Analyst exam 312-39.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Number of Questions: 100</li><li fr-original-style="" style="box-sizing: border-box;">Test Duration: 3 Hours</li><li fr-original-style="" style="box-sizing: border-box;">Test Format: Multiple Choice</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Proctor at home exam is included in the online course</p></div><div style="color: rgb(98, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(98, 98, 98);"><h3 style="color: rgb(126, 121, 125); box-sizing: border-box;" fr-original-style=" color: rgb(126, 121, 125);">Outline</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">SOC processes, procedures, Technologies, and workflows.</li><li fr-original-style="" style="box-sizing: border-box;">Security threats, attacks &amp; vulnerabilities</li><li fr-original-style="" style="box-sizing: border-box;">The cyber kill chain</li><li fr-original-style="" style="box-sizing: border-box;">Recognize attacker tools &amp; tactics</li><li fr-original-style="" style="box-sizing: border-box;">Monitor and analyse logs and alerts</li><li fr-original-style="" style="box-sizing: border-box;">Centralized Log Management (CLM)</li><li fr-original-style="" style="box-sizing: border-box;">Log collection, monitoring, and analysis</li><li fr-original-style="" style="box-sizing: border-box;">SIEM solutions</li><li fr-original-style="" style="box-sizing: border-box;">Architecture &amp; implementation</li><li fr-original-style="" style="box-sizing: border-box;">Fine tuning of SIEM solutions</li><li fr-original-style="" style="box-sizing: border-box;">Gain hands-on experience on SIEM use cases</li><li fr-original-style="" style="box-sizing: border-box;">Able to develop threat cases</li><li fr-original-style="" style="box-sizing: border-box;">SIEM Use cases</li><li fr-original-style="" style="box-sizing: border-box;">Plan, organize, and perform threat monitoring</li><li fr-original-style="" style="box-sizing: border-box;">Monitor emerging threat patterns</li><li fr-original-style="" style="box-sizing: border-box;">Perform security threat analysis</li><li fr-original-style="" style="box-sizing: border-box;">Gain hands-on experience in alert triaging process.</li><li fr-original-style="" style="box-sizing: border-box;">Threat intelligence</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced incident detection and response</li><li fr-original-style="" style="box-sizing: border-box;">Gain knowledge of Incident Response Process</li></ul></div><div style="color: rgb(98, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(98, 98, 98);"><h3 style="color: rgb(126, 121, 125); box-sizing: border-box;" fr-original-style=" color: rgb(126, 121, 125);">Overview</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As the security landscape is expanding, a SOC team offers high quality IT-security services to actively detect potential cyber threats/attacks and quickly respond to security incidents. Organizations need skilled SOC Analysts who can serve as the front-line defenders, warning other professionals of emerging and present cyber threats.</p></div><div style="color: rgb(98, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(98, 98, 98);"><h3 style="color: rgb(126, 121, 125); box-sizing: border-box;" fr-original-style=" color: rgb(126, 121, 125);">Prerequisites</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All delegates must have strong TCP/IP networking skills, equivalent of CompTIA Network+. All delegate must have strong IT Systems administration experience, equivalent of CompTIA &nbsp;A+ and CompTIA Server+. It is recommended that delegates have fundamental security experience, equivalent of our CISMP programme.</p></div><div style="color: rgb(98, 98, 98); box-sizing: border-box;" fr-original-style=" color: rgb(98, 98, 98);"><h3 style="color: rgb(126, 121, 125); box-sizing: border-box;" fr-original-style=" color: rgb(126, 121, 125);">The Programme</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 Days classroom + 2 hours self-study each evening with proctor at home exam&nbsp;</p></div>

Nemstar Ltd

Classroom based, instructor led workshop with proctor at home exam. The lab-intensive Certified SOC Analyst (CSA) program emphasizes the holistic approach to deliver the advanced knowledge of how to identify, validate and defend against cyber-attacks.

SOC - EC Council Official SOC Analyst (CSA) with exam

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			<p>All living things require information to survive. They use these information to gather resources and as such the concept may be applied to business as well. If you are running a small business, then there is a need for IT setups around that business, so that your product information can be sent over to the consumers. Keeping all that in mind, this Accredited Diploma in IT for Small Business course is perfect for small businesses wanting to understand IT.</p>
<p>This diploma level course initially makes you jump timelines as you observe both the history and the current world of IT. Following this you will get started by assessing what you need in order to set up the IT aspects of your business. You will also learn and understand jargons like dial-up, DSL, intranet and so much more.</p>
<p>Overall this course is designed to help boost your business management and increase your profits. It will also help you get digitized and promote your products to a greater customer base. All you have to do now is get this course.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Accredited Diploma in IT for Small Business</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Accredited Diploma in IT for Small Business</strong> into <b>several</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <b>20/30</b> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Accredited Diploma in IT for Small Business</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Accredited Diploma in IT for Small Business </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Accredited Diploma in IT for Small Business</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td><i></i></td>
					<td>Basics of the Information Technology</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Introduction: Why I.T.?</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>I.T. - A Primer</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Getting Started</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Getting Set Up</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Taking It On The Road</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>An Short I.T. Glossary</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td colspan="4">Final Exam</td>
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iStudy UK

Diploma for School Business Leaders (DSBM)

Business Information Technology

Accredited Diploma in IT for Small Business

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			<h2>Course Overview</h2>		</div>
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				<p>Are you looking to improve your computer literacy or kickstart a career in the IT sector? This <b>Professional Information Technology Course </b>covers all the basics, from the anatomy of a PC to programming language and essential software. You will also explore the role of an IT Technician and Computer Programmer, including career path and opportunities.</p><p>Through tutor-led guidance, you will learn about the latest IT technologies and gain the core skills required to gain employment in this field. You will also deepen your understanding of IT security and troubleshooting issues, to protect your PC and networks.</p><p>Once you have successfully completed this course, a range of professions will be open to you, and you will have the certification and skills to maintain and upgrade any PC with confidence. This <b>Information Technology Course </b>is an introductory course, with no specific entry requirements.</p><p><b>Fast track your career online and gain the practical knowledge to become an IT Technician or Programmer!</b></p>					</div>
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			<h2>What You Will Learn</h2>		</div>
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			<h2>This Diploma in Information Technology is ideal for aspiring IT professionals and those who wish to improve their computer literacy. It provides essential information and guidance on networking, programming, troubleshooting and other key topics, covering the fundamental components of a PC.</h2>		</div>
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										<span>Understanding the Components of a PC</span>
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										<span>An Introduction to Programming Language</span>
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										<span>The Basics of Computer Networking</span>
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										<span>Network Routing, Switching, Bridging &amp; Security</span>
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			<h2>Why You Should Choose This Course From iStudy</h2>		</div>
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			<h2>Study at your own pace</h2>		</div>
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			<h2>Full Tutor support on weekdays 
(Monday - Friday)</h2>		</div>
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			<h2>Fully compatible with any device</h2>		</div>
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			<h2>Free Printable PDF Certificate immediately 
after completion</h2>		</div>
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			<h2>No prior qualifications are needed to take 
this course</h2>		</div>
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			<h2>No hidden fees or exam charges</h2>		</div>
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			<h2>CPD Qualification Standards and 
IAO accredited</h2>		</div>
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			<h2>Efficient exam system, assessment, and 
instant results</h2>		</div>
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			<h2>Our customer support team is always ready 
to help you</h2>		</div>
				</div>
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			<h2>Gain professional skills and better earning potential</h2>		</div>
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			<h2>Certification</h2>		</div>
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			<h2>After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9!</h2>		</div>
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			<h2>Accreditation</h2>		</div>
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			<h2>This course is accredited by <b>Continuing Professional Development (CPD)</b>. It is a recognised independent accreditation service.</h2>		</div>
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			<h2>Enrol today and learn something new with iStudy.</h2>		</div>
				</div>
				<div>
				<div>
			<h2>You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.</h2>		</div>
				</div>
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Certificate in Further Education & Training (Cert Ed)

Bar Professional Training Course (BPTC)

Professional Skills Course (PSC)

Diploma in Professional Studies (DPS)

Professional Diploma in Information Technology

<h3><b>Overview</b></h3>
<p><b>Uplift Your Career &amp; Skill Up to Your Dream Job - Learning Simplified From Home!</b></p>
<p><span>Kickstart your career &amp; boost your employability by helping you discover your skills, talents and interests with our special </span><b>ITIL Foundation </b><span>Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces.</span></p>
<p><span>The </span><b>ITIL Foundation </b><span>Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This </span><b>ITIL Foundation </b><span>Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</span></p>
<p><span>This </span><b>ITIL Foundation </b><span>Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly.</span></p>
<p><span>At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support.</span></p>
<h3><b>Why buy this ITIL Foundation?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>ITIL Foundation</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>ITIL Foundation</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>ITIL Foundation</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>ITIL Foundation</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>ITIL Foundation </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Course Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Organization</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Conventions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Introduction to ITSM</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>ITSM as a Practice</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>ITSM Lifecycle</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>ITSM Summary</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Continual Service Improvement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CSI Introduction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Step Improvement Process</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CSI Summary</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Service Operation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Service Operation</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Operation Processes</td>
					<td> </td>
					<td><span><i></i> 01:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Operation Functions</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Operation Summary</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Service Transition</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Service Transition</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Transition Processes</td>
					<td> </td>
					<td><span><i></i> 00:57:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Service Transition</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Service Design</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Design Introduction</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Design Processes</td>
					<td> </td>
					<td><span><i></i> 01:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Design Summary</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Service Strategy</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Strategy Introduction</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Strategy Activities</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Service Strategy Summary</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Workbooks</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Workbooks - ITIL Foundation - Video Training Course</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

ITIL

Institute of Training & Occupational Learning (ITOL)

Institute of Leadership & Management (ILM)

ITIL Foundation

Duco Digital Training

IT Security

IT Auditing

Ethics

Professional Ethics

Cyber Security

Thinking about learning Ethics in IT?

The BCS Foundation Award in Understanding Ethical Principles in the IT Profession explore ethics in relation to your own role and the ethical principles upheld within the IT profession. It identifies common threats to ethical behaviour in IT and the safeguards that can help to minimise these threats. It also explores the role of legislation and corporate governance in ensuring ethical standards are promoted and maintained

You will learn an  understanding of The Importance of Ethics to Society, Business and IT Professionals, knowledge of The Ethical Behaviour Required by IT Professional,  understanding The Role of Corporate Governance, understand Relevant Legislation and understand Ethical Dilemmas And Safeguards.

Understanding Ethical Principles in the IT Profession - BCS Foundation Award

<p><strong>24 Hour Flash Deal **33-in-1 Information Technology Mega Bundle**<br /><br /> Information Technology Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong><br /><br />Take the initial steps toward a successful long-term career by studying the <strong>Information Technology</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Information Technology bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.<br /><br />This <strong>Information Technology</strong> course provides complete 360-degree training on Information Technology. You'll get not one, not two, not three, but <strong>thirty-three</strong> Information Technology courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Information Technology courses are yours for as long as you want them once you enrol in this course<br /><br /><strong>This Information Technology Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: IT Skills for IT / Non - IT Professionals</li><li>Course 02: Python Basic Programming for Absolute Beginners</li><li>Course 03: Learn to Drive Traffic into Sales through Digital Marketing</li><li>Course 04: SEO - Search Engine Optimisation</li><li>Course 05: Advanced Training on SEO &amp; SMM Strategies</li><li>Course 06: Content Marketing Certification Course</li><li>Course 07: Certificate in SEO Content Writing</li><li>Course 08: Social Media Marketing Course -The Step by Step Guide</li><li>Course 09: Email Marketing Course</li><li>Course 10: Unlocking the Power of Google Adwords for Digital Marketing</li><li>Course 11: Google Ads Training</li><li>Course 12: Facebook Marketing</li><li>Course 13: Instagram Marketing</li><li>Course 14: Affiliate Marketing</li><li>Course 15: Linkedin Marketing</li><li>Course 16: Youtube Marketing</li><li>Course 17: Social Media Influencer</li><li>Course 18: Youtube and Instagram Video Production</li><li>Course 19: Make a Wordpress WooCommerce Amazon Affiliate Store</li><li>Course 20: Build an Amazon Affiliate E-Commerce Store from Scratch</li><li>Course 21: Affiliate Marketing Business Essentials</li><li>Course 22: E-Commerce: Complete Guide to Income Mastery</li><li>Course 23: ChatGPT for Marketing Content and Productivity with AI Tools</li><li>Course 24: Lead Generation and Attraction Marketing Training</li><li>Course 25: Digital Marketing Business Tips</li><li>Course 26: Google Analytics</li><li>Course 27: SQL for Data Science, Data Analytics and Data Visualization</li><li>Course 28: Data Analysis, Automating and Visualisation in Excel</li><li>Course 29: Microsoft Excel Complete Course 2019</li><li>Course 30: VLOOKUP: Master Excel Formula VLOOKUP in 60 minutes!</li><li>Course 31: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes!</li><li>Course 32: Microsoft PowerPoint for Beginners</li><li>Course 33: Web Design for Beginners: Build Websites in HTML &amp; CSS</li></ul><p><strong>In this exclusive Information Technology bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Information Technology lessons</li><li>One to one assistance from Information Technology professionals if you need it</li><li>Innovative exams to test your knowledge after the Information Technology course</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all thirty-three Information Technology courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Information Technology certificate and transcript on the next working day</li><li>Easily learn the Information Technology skills and knowledge you want from the comfort of your home</li></ul> <p>The <strong>Information Technology</strong> course has been prepared by focusing largely on Information Technology career readiness. It has been designed by our Information Technology <strong>specialists </strong>in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.<br /><br />The <strong>Information Technology</strong> Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Information Technology bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.<br /><br />This <strong>Information Technology</strong> course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Information Technology Elementary modules, allowing our students to grasp each lesson quickly.<br /><br />The <strong>Information Technology</strong> course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        330 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Information Technology </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Information Technology</li></ul><p><strong>Please Note:</strong> Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Information Technology </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Information Technology</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Information Technology </strong>career because this course includes various courses as a bonus. This Information Technology is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Information Technology career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Online Course Marketing

Trainers Course

Level 4 Diploma in Information Technology - CPD Certified

NextGen Learning

IT Technician

IT Support

Computer Skills

IT Support Technician

<p>Step into the dynamic and ever-evolving world of ICT with our <strong>ICT: Information and Communication Technology</strong> course. This isn't just a course; it's a gateway to understanding the vast and intricate universe of information management. The journey begins with an Introduction to Information Management, where you'll be greeted not just with concepts and theories, but with the real-life applications and significance of efficiently managing information. This module sets the tone for a deeper understanding of the critical role information plays in today's digital world.</p>
<p>As you progress, delve into the strategic aspects of information management with Module 02, where crafting a robust Information Management Strategy is more than learning-it's about envisioning and shaping the future of information flow in organizations. The course takes you through the technicalities and intricacies of Databases and Information Management, followed by an exploration of Management Information Systems (MIS), where you learn to merge technology with business acumen. Your learning journey also encompasses Auditing Information Systems, ensuring not just the efficiency but also the security and integrity of information. The course culminates with an important discussion on Ethical and Social Issues and Data Protection, equipping you with the knowledge to navigate the complex moral landscape of the digital age. By the end of this course, you'll be more than just knowledgeable; you'll be a responsible and forward-thinking custodian of information in the digital era.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Gain a foundational understanding of information management in the ICT sector.</li>
<li>Develop strategies for effective information management within organizations.</li>
<li>Learn about the design and implementation of databases and information systems.</li>
<li>Understand the principles of auditing information systems for efficiency and security.</li>
<li>Acquire knowledge about the ethical, social, and legal aspects of information technology.</li>
</ul>
<h3><b>Why choose this ICT: Information and Communication Technology<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this ICT: Information and Communication Technology<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring ICT professionals seeking foundational knowledge in information management.</li>
<li>Business managers and administrators aiming to implement effective ICT strategies.</li>
<li>Data management officers and system auditors.</li>
<li>Students and academics interested in the field of information technology.</li>
<li>Professionals in any field looking to enhance their ICT skills for workplace efficiency.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Information Technology Manager</strong>: £30,000 - £55,000</li>
<li><strong>Database Administrator</strong>: £25,000 - £50,000</li>
<li><strong>Systems Analyst</strong>: £28,000 - £45,000</li>
<li><strong>Data Protection Officer</strong>: £30,000 - £55,000</li>
<li><strong>ICT Consultant</strong>: £35,000 - £60,000</li>
<li><strong>Information Systems Auditor</strong>: £32,000 - £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>ICT: Information and Communication Technology</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>ICT: Information and Communication Technology</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Introduction to Information Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Information Management</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Information Management Strategy</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information Management Strategy</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Databases and Information Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Databases and Information Management</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Management Information Systems (MIS)</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management Information Systems</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Auditing Information Systems</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Auditing Information Systems</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Ethical and Social Issues and Data Protection</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Ethical and Social Issues and Data Protection</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment -  ICT: Information and Communication Technology</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Certificate in Information Security Management Principles (CISMP)

Certificate in Education & Training (CET)

Engineering Construction Industry Training (ECITB)

ICT: Information and Communication Technology

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers).</p>Overview<p>Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive.</p><p>This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact.</p></div><div id="course-pills-2"><h4>Knowledge, Roles, Methodology, and Change</h4><ul><li>Thinking Like a CIO</li><li>IT?s (and Your) Four Roles in the Organization</li><li>Living in a Waterfall, Agile, Wagile World</li><li>IT as an Agent of Change</li></ul><h4>Process, Productivity, and Governance</h4><ul><li>IT Strategic Planning and Thinking</li><li>IT and Organizational Productivity</li><li>IT and Data Governance</li></ul><h4>Innovation, Staff Growth, and Negotiation</h4><ul><li>Fostering IT Innovation</li><li>Coaching, Mentoring, and Team Development</li><li>IT Project and Vendor Negotiating</li></ul></div>

Nexus Human

Certified Information Security Manager (CISM)

Investment Management Certificate (IMC)

IT Management and Leadership Executive (ITMLE) Certification

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

International Trauma Life Support (ITLS)

ITILÂ© 4 Foundation

<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Overview</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">This comprehensive course on IT for Dummies will deepen your understanding on this topic.</span>

<span fr-original-style="" style="box-sizing: border-box;">After successful completion of this course you can acquire the required skills in this sector. This IT for Dummies comes with accredited certification which will enhance your CV and make you worthy in the job market.</span>

<span fr-original-style="" style="box-sizing: border-box;">So enrol in this course today to fast track your career ladder.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my certificate?</strong></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is this course for?</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">There is no experience or previous qualifications required for enrolment on this <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT for Dummies</strong></span><span fr-original-style="" style="box-sizing: border-box;">. It is available to all students, of all academic backgrounds.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Requirements</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">Our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT for Dummies</strong></span><span fr-original-style="" style="box-sizing: border-box;">&nbsp;is fully compatible with PC&#39;s, Mac&#39;s, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span fr-original-style="" style="box-sizing: border-box;">There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career path</strong></h3>
<span fr-original-style="" style="box-sizing: border-box;">Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">13 sections &bull; 37 lectures &bull; 01:59:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: Introduction: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Course Outline: 00:06:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: Facts about Information Technology (IT): 00:05:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: What is Information Technology &amp; How IT Works: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: IT Components: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Hardware: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Examples of Computer: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Computer Hardware Manufacturers: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Hardware Jobs: 00:05:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Operating System: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Examples of Operating System: 00:08:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Operating System Jobs: 00:10:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: OS Tools Related Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Application/Software: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Software Building Tools and Languages: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Software/Application Building Jobs: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Software/Application User Jobs: 00:03:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Computer Networking: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Computer Network Companies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Network Jobs: 00:04:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Computer Security: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Security Companies: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Security Jobs: 00:03:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: How Information Flow within IT: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Enterprise Level IT Components: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Storage: 00:05:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Storage Companies and Technologies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Jobs in Storage: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Database: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Database Type and Technologies: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Database Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: What is Virtualisation: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: What is Cloud Technology: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 3: Virtualisation and Cloud Companies: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 4: Virtualisation and Cloud Jobs: 00:02:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 1: IT Management Jobs: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Unit 2: Other IT Jobs: 00:09:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Overview
This comprehensive course on IT (Information Technology) will deepen your understanding on this topic. After successful completion of this IT (Information Technology)  course you can acquire the required skills in this sector. This IT (Information Technology) comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this IT (Information Technology) course today to fast track your career ladder.
How will I get my certificate in IT (Information Technology)?
You may have to take a quiz or a written test online during or after the IT (Information Technology) course. After successfully completing the IT (Information Technology) course, you will be eligible for the certificate.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this IT (Information Technology). It is available to all students, of all academic backgrounds.
Requirements
Our IT (Information Technology)  is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This IT (Information Technology) course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this IT (Information Technology) course, it can be studied in your own time at your own pace.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as:
IT Support Manager
IT Support Associate
IT Support Technician
Customer Support
IT Support Specialist
Technical Support Engineer
IT Technician
Course Curriculum of Diploma in IT (Information Technology)
Unit 1: Introduction
Unit 2: Course Outline
Unit 1: Facts about Information Technology (IT)
Unit 2: What is Information Technology & How IT Works
Unit 1: IT Components
Unit 1: What is Hardware
Unit 2: Examples of Computer
Unit 3: Computer Hardware Manufacturers
Unit 4: Hardware Jobs
Unit 1: What is Operating System
Unit 2: Examples of Operating System
Unit 3: Operating System Jobs
Unit 4: OS Tools Related Jobs
Unit 1: What is Application/Software
Unit 2: Software Building Tools and Languages
Unit 3: Software/Application Building Jobs
Unit 4: Software/Application User Jobs
Unit 1: What is Computer Networking
Unit 2: Computer Network Companies
Unit 3: Network Jobs
Unit 1: What is Computer Security
Unit 2: Security Companies
Unit 3: Security Jobs
Unit 1: How Information Flow within IT
Unit 2: Enterprise Level IT Components
Unit 1: What is Storage
Unit 2: Storage Companies and Technologies
Unit 3: Jobs in Storage
Unit 1: What is Database
Unit 2: Database Type and Technologies
Unit 3: Database Jobs
Unit 1: What is Virtualisation
Unit 2: What is Cloud Technology
Unit 3: Virtualisation and Cloud Companies
Unit 4: Virtualisation and Cloud Jobs
Unit 1: IT Management Jobs
Unit 2: Other IT Jobs


Apex Learning

Limited Time  Sales: CPD Certified | 37 Video Lessons | Free PDF Certificate | Lifetime Access 

Diploma in IT (Information Technology) - CPD Certified 

This Offer is vaild for first 10 Learners Only!!

Limited Time Offer 

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Give a compliment to your career and take it to the next level. This<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> IT Support </strong>will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this IT Support bundle will help you stay ahead of the pack.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Throughout the IT Support programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Along with this IT Support course, you will get <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11 premium courses, an original Hardcopy</strong>, <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">11 PDF Certificates (Main Course + Additional Courses) </strong>Student ID card as gifts.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This IT Support Bundle Consists of the following Premium courses: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Courses are included in this IT Support Bundle?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 01: </strong>IT Support Technician Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 02: </strong>Computer Networks Security</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 03:</strong> Encryption</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 04: </strong>Windows 10 Pro Complete Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 05:</strong> Learning Computers and Internet Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 06: </strong>Building Your Own Computer</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 07:</strong> Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 08: </strong>Cyber Security Incident Handling and Incident Response</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 09: </strong>Secure Programming of Web Applications</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 10:</strong> Data Center Training Essentials: General Introduction</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 11: </strong>Information Management</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Enrol now in IT Support to advance your career, and use the premium study materials from Apex Learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT Support expertise and essential knowledge, which will assist you in reaching your goal.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum: </strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">------------- 10 more premium courses-------------</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will I get my Certificate?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After successfully completing the IT Support Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PDF Certificate: Free (Previously it was &pound;6*11 = &pound;66)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hard Copy Certificate: Free (For The Title Course: Previously it was &pound;10)</strong></li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        135 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anyone from any background can enrol in this IT Support bundle.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support: </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Support Manager</li><li fr-original-style="" style="box-sizing: border-box;">Support Associate</li><li fr-original-style="" style="box-sizing: border-box;">Support Technician</li><li fr-original-style="" style="box-sizing: border-box;">Customer Support</li><li fr-original-style="" style="box-sizing: border-box;">Support Specialist</li><li fr-original-style="" style="box-sizing: border-box;">Technical Support Engineer</li><li fr-original-style="" style="box-sizing: border-box;">Technician</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the PDF Certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free!</p> </div>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the title course (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong>) absolutely Free! Other Hard Copy certificates are available for &pound;10 each. </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please Note: The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

Give a compliment to your career and take it to the next level. This IT (Information Technology) Support will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this IT (Information Technology) Support bundle will help you stay ahead of the pack.
Throughout the IT (Information Technology) Support programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector.
Along with this IT (Information Technology) Support course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.
This IT (Information Technology) Support Bundle Consists of the following Premium courses: 
Courses are included in this IT (Information Technology) Support Bundle?
Course 01: IT (Information Technology) Support Technician Training
Course 02: Computer Networks Security
Course 03: Encryption
Course 04: Windows 10 Pro Complete Training
Course 05: Learning Computers and Internet Level 2
Course 06: Building Your Own Computer
Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 08: Cyber Security Incident Handling and Incident Response
Course 09: Secure Programming of Web Applications
Course 10: Data Center Training Essentials: General Introduction
Course 11: Information Management
Enrol now in IT (Information Technology) Support to advance your career, and use the premium study materials from Apex Learning.
This IT (Information Technology) Support bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT (Information Technology) Support expertise and essential knowledge, which will assist you in reaching your goal.
Course Curriculum: 
Course 01: IT (Information Technology) Support Technician Training
Section 01: How People Use Computers
Section 02: System Hardware
Section 03: Device Ports and Peripherals
Section 04: Data Storage and Sharing
Section 05: Understanding Operating Systems
Section 06: Setting Up and Configuring a PC
Section 07: Setting Up and Configuring a Mobile Device
Section 08: Managing Files
Section 09: Using and Managing Application Software
Section 10: Configuring Network and Internet Connectivity
Section 11: IT Security Threat Mitigation
Section 12: Computer Maintenance and Management
Section 13: IT Troubleshooting
Section 14: Understanding Databases
Section 15: Developing and Implementing Software
------------- 10 more premium courses-------------
How will I get my Certificate?
After successfully completing the IT (Information Technology) Support Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (Previously it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
CPD 
135 CPD hours / points Accredited by CPD Quality Standards
Who is this course for? 
Anyone from any background can enrol in this IT (Information Technology) Support bundle.
Requirements 
This IT (Information Technology) Support course has been designed to be fully compatible with tablets and smartphones.
Career path 
IT (Information Technology) Support: 
Support Manager
Support Associate
Support Technician
Customer Support
Support Specialist
Technical Support Engineer
Technician
Certificates 
Certificate of completion
Digital certificate - Included 
You will get the PDF Certificate for the title course (IT (Information Technology) Support Technician Training) absolutely Free!
Certificate of completion
Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (IT (Information Technology) Support Technician Training) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CompTIA A+

IT (Information Technology) Support Fundamentals for IT Support Technicians

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery.</p>Overview<p>By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation</p><p>This course takes you on a digital strategy journey. Its iterative, eight-step model moves from ?vision? through to ?actions? and is about creating sustainable, digital momentum. You experience the four key capabilities to develop a holistic, digital capability framework: digital leadership, managing innovation and emerging technologies, risk management and structuring a digital enterprise. <strong>This class includes an exam voucher.</strong></p>Prerequisites<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.</p></div><div id="course-pills-2"><h3>1 - ITIL GUIDING PRINCIPLES TO ALL ASPECTS OF DIGITAL AND IT STRATEGY</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimise and Automate</li> </ul> <h3>2 - LEVERAGE DIGITAL STRATEGY TO REACT TO DIGITAL DISRUPTION</h3> <ul> <li>Digital Technology</li> <li>Digital Business</li> <li>Digital Organisation</li> <li>Digitisation</li> <li>Digital Transformation</li> <li>Business Strategy and Business Models</li> <li>Digital and IT Strategy</li> <li>Products</li> <li>Services</li> <li>Relationship Between Digital, IT Strategy and Components of ITIL SVS.</li> </ul> <h3>3 - RELATIONSHIP BETWEEN CONCEPTS OF DIGITAL AND IT STRATEGY, SERVICE VALUE SYSTEM AND SERVICE VALUE CHAIN</h3> <ul> <li>Environmental Analysis</li> <li>External Analysis: PESTLE</li> <li>Internal Analysis: Four Dimensions of Service Management</li> </ul> <h3>4 - HOW AN ORGANISATION USES DIGITAL AND IT STRATEGY TO REMAIN VIABLE IN ENVIRONMENTS</h3> <ul> <li>How an Organisation?s Viability is Related to Agile, Resilient, Lean, Continuous and Co-Creational it is</li> <li>How to Analyse the VUCA Factors and Address them in a Digital and IT Strategy</li> <li>Organisation?s Position in a Particular Market or Industry</li> <li>Digital Positioning Tool to Determine Appropriate Position for a Digital Organization</li> </ul> <h3>5 - EXPLAIN AND COMPARE THREE LEVELS OF DIGITAL DISRUPTION</h3> <ul> <li>Ecosystem</li> <li>Industry/Market</li> <li>Organisational</li> <li>Influenced factors</li> <li>Achieving Customer/Market Relevance</li> <li>Achieving Operational Excellence</li> <li>Internal and External Focus</li> <li>Balanced Approach</li> </ul> <h3>6 - STRATEGIC APPROACHES BY DIGITAL AND IT TO ACHIEVE CUSTOMER/MARKET RELEVANCE AND OPERATIONAL EXCELLENCE</h3> <ul> <li>How to Apply Approaches to Achieve Customer/Market Relevance</li> <li>Customer Journeys</li> <li>Omnichannel Delivery and Support</li> <li>Context-Sensitive Delivery and Support</li> <li>Customer Analytics</li> <li>Customer Feedback and 360Ã¸ Approaches</li> <li>How to Achieve Operational Excellence in the Four Dimensions of Service Management</li> <li>Understand the Financial Aspects of Digital and IT Strategy in Terms of the Following</li> <li>Financial Policies</li> <li>Portfolio Optimization</li> <li>Funding Projects, Products and Services</li> <li>Balancing Cost of Innovation and Operation</li> <li>Charging Models</li> <li>Assess Strategic Approaches for Digital Organizations</li> </ul> <h3>7 - RISKS AND OPPORTUNITIES OF DIGITAL AND IT STRATEGY</h3> <ul> <li>Concept of Risk Management in the Context of a Digital Organisation</li> <li>Context of Digital and IT Strategy</li> <li>Identify Risk</li> <li>Assess Risk</li> <li>Concept of Risk Posture and Show How to Determine an Acceptable Balance Between Opportunity and Risk</li> <li>Explain the Concept of Innovation, Including its Key Elements and Techniques</li> <li>Apply Techniques to Develop and Maintain a Culture of Innovation</li> </ul> <h3>8 - STEPS AND TECHNIQUES INVOLVED IN DEFINING AND ADVOCATING FOR DIGITAL AND IT STRATEGY</h3> <ul> <li>How to Use Digital Readiness Assessment to Perform Gap Analysis Between an Organisation?s Current and Desired Positions Approaches for Scraping Data from Dynamic Websites</li> <li>How to Define and Communicate a Vision and a Strategy</li> <li>How to Use Business Cases to Advocate for a Digital and IT Strategy</li> </ul> <h3>9 - IMPLEMENTATION OF A DIGITAL AND IT STRATEGY</h3> <ul> <li>How to Define Operating Models for Digital Organisations</li> <li>Major Skills Required of Leaders in Digital Organisation</li> <li>Apply Approaches to Strategy Coordination and Implementation:</li> <li>Large-Scale Transformation</li> <li>Incremental Transformation</li> <li>Mergers and Acquisitions</li> <li>Individual Changes</li> <li>Approaches to POMs (Parallel Operating Models)</li> <li>How to Assess Success of a Digital and IT Strategy</li> <li>Typical Activities of a Digital Transformation Programme</li> </ul></div>

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.</p>Overview<p>This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices</p><p>ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. <b>This class includes an exam voucher. </b></p>Prerequisites<p></p><ul><li>ITILÂ© 4 Foundation</li></ul><p></p></div><div id="course-pills-2"><h3>1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD</h3> <ul> <li>Overview of the key ITIL 4 high-velocity terminology</li> <li>Understand when the transformation to high velocity IT is desirable and feasible</li> <li>Understand the five objectives associated with digital products ? to achieve:</li> <li>Valuable investments ? strategically innovative and effective application of IT</li> <li>Fast development - quick realization and delivery of IT services and IT-related products</li> <li>Resilient operations - highly resilient IT services and IT-related products</li> <li>Co-created value - effective interaction between service provider and consumer</li> <li>Assured conformance - to governance, risk and compliance (GRC) requirements.</li> </ul> <h3>2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE</h3> <ul> <li>Understand how high velocity IT relates to:</li> <li>The four dimensions of service management</li> <li>The ITIL service value system</li> <li>The service value chain</li> <li>The digital product lifecycle</li> </ul> <h3>3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT</h3> <ul> <li>Understand the following concepts:</li> <li>Ethics</li> <li>Safety culture</li> <li>Toyota Kata</li> <li>Lean / Agile / Resilient / Continuous</li> <li>Service-dominant logic</li> <li>Design thinking</li> <li>Complexity thinking</li> <li>Use the principles, models and concepts to contribute to:</li> <li>Help get customers? jobs done</li> <li>Trust and be trusted</li> <li>Commit to performance</li> <li>Deal with uncertainty</li> <li>Improve by being inquisitive</li> </ul> <h3>4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS</h3> <ul> <li>Know how the service provider ensures valuable investments are achieved.</li> <li>Know how to use the following practices to contribute to achieving valuable investments:</li> <li>Portfolio management</li> <li>Relationship management</li> <li>Know how the service provider ensures fast deployment is achieved</li> <li>Know how to use the following practices to contribute to achieving fast deployment:</li> <li>Architecture management</li> <li>Business analysis</li> <li>Deployment management</li> <li>Service validation and testing</li> <li>Software development and management</li> <li>Know how the service provider ensures resilient operations are achieved</li> <li>Know how to use the following practices to contribute to achieving resilient operations:</li> <li>Availability management</li> <li>Capacity and performance management</li> <li>Monitoring and event management</li> <li>Problem management</li> <li>Service continuity management</li> <li>Infrastructure and platform management</li> <li>Know how the service provider ensures co-created value is achieved</li> <li>Know how to use the following practices to contribute to achieving co-created value with the service consumer:</li> <li>Relationship management</li> <li>Service design</li> <li>Service desk</li> <li>Know how the service provider ensures assured conformance is achieved</li> <li>Know how to use the following practices to contribute to achieving assured conformance:</li> <li>Information security management</li> <li>Risk management</li> </ul></div>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">"The future belongs to those who prepare for it today." - Malcolm X. Embrace the evolving digital landscape with our comprehensive IT Support with Cyber Security &amp; Data Protection Training bundle course. Delve into various topics, from IT Support Technician Training to GDPR Data Protection Level 5, to fortify your knowledge and understanding of the technological world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Equip yourself with the essential tools to excel in IT support, asset management, and computer building. Our curriculum covers crucial subjects such as Electronic &amp; Electrical Devices Maintenance, Cyber Security Incident Handling and Response, and Data Center Training Essentials to ensure your readiness for a rewarding IT and cyber security career.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Stay ahead of the curve by mastering essential software and platforms through our Level 2 Microsoft Office Essentials and Complete Windows 10 Troubleshooting for IT HelpDesk courses. Additionally, our Cloud Computing / CompTIA Cloud+ (CV0-002) module will provide insights into the ever-expanding world of cloud technology. Finally, Enrol in our IT Support with Cyber Security &amp; Data Protection Training bundle course today and secure your future in the rapidly growing tech industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This IT Support with Cyber Security &amp; Data Protection Training </strong><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bundle Consists of the following Premium courses: </strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 01: </strong>IT Support Technician Training</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 02: </strong>IT Asset Department<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 03: </strong>Learning Computers and Internet Level 2</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 04: </strong>Building Your Own Computer<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 05: </strong>Electronic &amp; Electrical Devices Maintenance<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 06: </strong>Cyber Security Incident Handling and Incident Response<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 07: </strong>GDPR Data Protection Level 5</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 08: </strong>Data Center Training Essentials: General Introduction<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 09: </strong>Complete Windows 10 Troubleshooting for IT HelpDesk<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 10: </strong>Cloud Computing / CompTIA Cloud+ (CV0-002)</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Course 11: </strong>Level 2 Microsoft Office Essentials</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain proficiency in IT support and troubleshooting techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the workings of an IT asset department.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance your knowledge of computers and the Internet.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to build and maintain your computer.</li><li fr-original-style="" style="box-sizing: border-box;">Develop aptitudes in electronic and electrical device maintenance.</li><li fr-original-style="" style="box-sizing: border-box;">Tackle cyber security incidents with effective handling and response strategies.</li><li fr-original-style="" style="box-sizing: border-box;">Comprehend the nuances of GDPR data protection.</li><li fr-original-style="" style="box-sizing: border-box;">Familiarise yourself with data centre essentials and cloud computing.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our IT Support with Cyber Security &amp; Data Protection Training bundle course offers a diverse and in-depth exploration of the many facets of the IT and cyber security fields. From IT support technician training to mastering the intricacies of data protection, this comprehensive course bundle encompasses a wide range of essential topics to prepare you for success in the ever-changing tech landscape.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you&#39;re looking to advance your career in IT support, enhance your knowledge of data protection, or dive into the world of cloud computing, this multifaceted course has you covered. Equip yourself with the tools and knowledge necessary to excel in the digital domain and stay ahead of the curve in this fast-paced industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Curriculum: IT Support Technician Training</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Section 01: How People Use Computers</li><li fr-original-style="" style="box-sizing: border-box;">Section 02: System Hardware</li><li fr-original-style="" style="box-sizing: border-box;">Section 03: Device Ports and Peripherals</li><li fr-original-style="" style="box-sizing: border-box;">Section 04: Data Storage and Sharing</li><li fr-original-style="" style="box-sizing: border-box;">Section 05: Understanding Operating Systems</li><li fr-original-style="" style="box-sizing: border-box;">Section 06: Setting Up and Configuring a PC</li><li fr-original-style="" style="box-sizing: border-box;">Section 07: Setting Up and Configuring a Mobile Device</li><li fr-original-style="" style="box-sizing: border-box;">Section 08: Managing Files</li><li fr-original-style="" style="box-sizing: border-box;">Section 09: Using and Managing Application Software</li><li fr-original-style="" style="box-sizing: border-box;">Section 10: Configuring Network and Internet Connectivity</li><li fr-original-style="" style="box-sizing: border-box;">Section 11: IT Security Threat Mitigation</li><li fr-original-style="" style="box-sizing: border-box;">Section 12: Computer Maintenance and Management</li><li fr-original-style="" style="box-sizing: border-box;">Section 13: IT Troubleshooting</li><li fr-original-style="" style="box-sizing: border-box;">Section 14: Understanding Databases</li><li fr-original-style="" style="box-sizing: border-box;">Section 15: Developing and Implementing Software</li></ul><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        110 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Aspiring IT support technicians.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals interested in cyber security and data protection.</li><li fr-original-style="" style="box-sizing: border-box;">Those seeking to build and maintain their computers.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals aiming to work in IT asset management.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals looking to expand their Microsoft Office and Windows 10 expertise.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone pursuing a career in cloud computing.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Requirements</div>
    </h2>

                        <div id="requirements" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This IT Support with Cyber Security &amp; Data Protection Training course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">IT Support Technician (Salary range: &pound;18,000 - &pound;35,000)</li><li fr-original-style="" style="box-sizing: border-box;">IT Asset Manager (Salary range: &pound;25,000 - &pound;45,000)</li><li fr-original-style="" style="box-sizing: border-box;">Computer Repair Specialist (Salary range: &pound;18,000 - &pound;30,000)</li><li fr-original-style="" style="box-sizing: border-box;">Cyber Security Analyst (Salary range: &pound;25,000 - &pound;60,000)</li><li fr-original-style="" style="box-sizing: border-box;">Data Protection Officer (Salary range: &pound;30,000 - &pound;60,000)</li><li fr-original-style="" style="box-sizing: border-box;">Data Center Technician (Salary range: &pound;20,000 - &pound;40,000)</li><li fr-original-style="" style="box-sizing: border-box;">Cloud Computing Specialist (Salary range: &pound;30,000 - &pound;70,000)</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
        <h4 fr-original-style="" style="box-sizing: border-box;">Certificate of completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;10
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"> <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will get the Hard Copy certificate for the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">IT Support Technician Training</strong> course absolutely Free! Other Hard Copy certificates are available for &pound;10 each.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please Note:</strong> The delivery charge inside the UK is &pound;3.99, and the international students must pay a &pound;9.99 shipping cost.</p> </div>

                        </div>

"The future belongs to those who prepare for it today." - Malcolm X. Embrace the evolving digital landscape with our comprehensive IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course. Delve into various topics, from IT (Information Technology) Support Technician Training to GDPR Data Protection Level 5, to fortify your knowledge and understanding of the technological world.
Equip yourself with the essential tools to excel in IT (Information Technology) Support, asset management, and computer building. Our curriculum covers crucial subjects such as Electronic & Electrical Devices Maintenance, Cyber Security Incident Handling and Response, and Data Center Training Essentials to ensure your readiness for a rewarding IT and cyber security career.
Stay ahead of the curve by mastering essential software and platforms through our Level 2 Microsoft Office Essentials and Complete Windows 10 Troubleshooting for IT Help Desk courses. Additionally, our Cloud Computing / CompTIA Cloud+ (CV0-002) module will provide insights into the ever-expanding world of cloud technology. Finally, Enrol in our IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course today and secure your future in the rapidly growing tech industry.
This IT (Information Technology) Support with Cyber Security & Data Protection Training Bundle Consists of the following Premium courses: 
Course 01: IT (Information Technology) Support Technician Training
Course 02: IT Asset Department
Course 03: Learning Computers and Internet Level 2
Course 04: Building Your Own Computer
Course 05: Electronic & Electrical Devices Maintenance
Course 06: Cyber Security Incident Handling and Incident Response
Course 07: GDPR Data Protection Level 5
Course 08: Data Center Training Essentials: General Introduction
Course 09: Complete Windows 10 Troubleshooting for IT HelpDesk
Course 10: Cloud Computing / CompTIA Cloud+ (CV0-002)
Course 11: Level 2 Microsoft Office Essentials
Learning outcomes:
Gain proficiency in IT (Information Technology) Support and troubleshooting techniques.
Understand the workings of an IT asset department.
Enhance your knowledge of computers and the Internet.
Learn how to build and maintain your computer.
Develop aptitudes in electronic and electrical device maintenance.
Tackle cyber security incidents with effective handling and response strategies.
Comprehend the nuances of GDPR data protection.
Familiarise yourself with data centre essentials and cloud computing.
Our IT (Information Technology) Support with Cyber Security & Data Protection Training bundle course offers a diverse and in-depth exploration of the many facets of the IT and cyber security fields. From IT (Information Technology) Support technician training to mastering the intricacies of data protection, this comprehensive course bundle encompasses a wide range of essential topics to prepare you for success in the ever-changing tech landscape.
Whether you're looking to advance your career in IT (Information Technology) Support, enhance your knowledge of data protection, or dive into the world of cloud computing, this multifaceted course has you covered. Equip yourself with the tools and knowledge necessary to excel in the digital domain and stay ahead of the curve in this fast-paced industry.
Course Curriculum: IT (Information Technology) Support Technician Training
Section 01: How People Use Computers
Section 02: System Hardware
Section 03: Device Ports and Peripherals
Section 04: Data Storage and Sharing
Section 05: Understanding Operating Systems
Section 06: Setting Up and Configuring a PC
Section 07: Setting Up and Configuring a Mobile Device
Section 08: Managing Files
Section 09: Using and Managing Application Software
Section 10: Configuring Network and Internet Connectivity
Section 11: IT Security Threat Mitigation
Section 12: Computer Maintenance and Management
Section 13: IT Troubleshooting
Section 14: Understanding Databases
Section 15: Developing and Implementing Software
CPD 
110 CPD hours / points Accredited by CPD Quality Standards
Who is this course for? 
Aspiring IT (Information Technology) Support technicians.
Individuals interested in cyber security and data protection.
Those seeking to build and maintain their computers.
Professionals aiming to work in IT asset management.
Individuals looking to expand their Microsoft Office and Windows 10 expertise.
Anyone pursuing a career in cloud computing.
Requirements 
This IT (Information Technology) Support with Cyber Security & Data Protection Training course has been designed to be fully compatible with tablets and smartphones.
Career path 
IT (Information Technology) Support Technician (Salary range: £18,000 - £35,000)
IT Asset Manager (Salary range: £25,000 - £45,000)
Computer Repair Specialist (Salary range: £18,000 - £30,000)
Cyber Security Analyst (Salary range: £25,000 - £60,000)
Data Protection Officer (Salary range: £30,000 - £60,000)
Data Center Technician (Salary range: £20,000 - £40,000)
Cloud Computing Specialist (Salary range: £30,000 - £70,000)
Certificates 
Certificate of completion
Digital certificate - Included 
Certificate of completion
Hard copy certificate - £10 
You will get the Hard Copy certificate for the IT (Information Technology) Support Technician Training course absolutely Free! Other Hard Copy certificates are available for £10 each.
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.


IT (Information Technology) Support with Cyber Security & Data Protection Training

<p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);">The TOGAF standard is a framework for enterprise architecture which provides a comprehensive approach for designing, planning, implementing, and governing an enterprise information architecture.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">After this course participants gain an understanding of the necessary knowledge to achieve certification by examination for TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;Enterprise Architecture at Level 1 (TOGAF&reg; EA Foundation) and Level 2 (TOGAF&reg; EA Practitioner).</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Benefits:</strong></p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);">During this course you will learn how to:</p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">prepare for TOGAF examination and become TOGAF&nbsp;Practitioner</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">obtain C-level support when implementing EA in your organization</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">adopt and implement tools and practical examples of Enterprise Architecture</li></ul><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Key features</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Price of the course includes:</strong></p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Delivery of four-day TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;conducted live online by a certified and experienced trainer</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam vouchers for &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam&rdquo; and &ldquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam&rdquo;</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Modern online training platform</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">The Open Group official TOGAF Standard, 10th Edition coursebook (English language version, PDF)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Set of training materials: TOGAF EA accredited training course handouts, workbook and sample exam tests (PDF)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Certificate of training completion</li></ul><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Working methods:</strong><br fr-original-style="" style="box-sizing: border-box;">Multimedia presentations, group exercises and discussion, practical workshops, case study and online practice tests.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Licensing and accreditation:</strong><br fr-original-style="" style="box-sizing: border-box;">TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;provided by Advised Skills Ltd is accredited by The Open Group<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;and complies with the accreditation requirements for The Open Group TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;Certification for People Program.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Advised Skills Ltd is a member of The Open Group&reg; consortium, The Open Group Architecture Forum, The Open Group ArchiMate&reg; Forum and The Open Group IT4IT&trade; Forum.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">Who should attend?</strong><br fr-original-style="" style="box-sizing: border-box;">This course is addressed to anyone willing to master the knowledge about TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;standard at Foundation and Practitioner level:</p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Enterprise architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Business architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">IT architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Application architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Data architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Software architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">System architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Solution architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Infrastructure architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Process architects</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Product managers</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Operational managers</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Senior managers</li></ul><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Course agenda</h4><ol style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Introduction</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Basic Concepts</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Core Concepts</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">General Definitions</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Introduction to Architecture Development Method (ADM)</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Enterprise Continuum and Tools</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Phases Level 1</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Guidelines and Techniques</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Governance</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Views, Viewpoints and Stakeholders</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Building Blocks</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">ADM Deliverables</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">TOGAF&reg; Reference Models Level 1</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">TOGAF&reg; EA Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Guidelines for Adapting the ADM</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Content Framework</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Architecture Capability Framework</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Summary</li></ol><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Training materials are based on TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Courseware.</p><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Price information</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Net price per person:<br fr-original-style="" style="box-sizing: border-box;">The training course net price per person includes the exam voucher. The applicable price is shown in the course calendar and depends on the course location.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">In order to obtain the&nbsp;<strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">TOGAF EA Practitioner</strong> certificate it is required to successfully pass both exams: &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam&rdquo; and &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam&rdquo; or to obtain a positive result from the &bdquo;TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Combined Part 1 and Part 2 Exam&rdquo;.</p><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Detailed information about the TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;examination path is available on&nbsp;<a href="http://certification.opengroup.org/examinations/togaf" target="_blank" rel="noopener noreferrer" style="color: rgb(29, 41, 63); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(29, 41, 63);">The Open Group website</a>.</p><h4 style="color: rgb(29, 41, 63); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(29, 41, 63);">Certification exam</h4><p style="color: rgb(124, 128, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><strong style="color: rgb(29, 41, 63); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(29, 41, 63);">EXAM DETAILS:</strong></p><ul style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);"><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam Name: TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 1 Exam and TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Part 2 Exam</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam language: English</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Format: 40 Multiple choice questions for Level 1 and 8 complex scenario questions, with gradient scoring for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Exam delivery: onsite in Pearson Vue test center or online through On Vue Proctoring</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Access: Candidates will receive an exam voucher upon completion of the TOGAF<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>&nbsp;EA Course - Foundation and&nbsp;Practitioner (Level 1 and 2)&nbsp;and timely performed payment</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Number of questions: 40 questions for Level 1 and 8 complex scenario questions, for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Passing Score: 60% (24 or more questions out of a maximum of 40) for Level 1 and 60% (24 or more points out of a maximum of 40) for Level 2</li><li style="color: rgb(124, 128, 135); box-sizing: border-box;" fr-original-style=" color: rgb(124, 128, 135);">Duration: 1 hour (60 minutes) for Level 1 and 1 hour 30 minutes (90 minutes) for Level 2</li></ul>

Advised Skills

Enterprise Architecture

TOGAF

This course is designed to enable candidates to develop the knowledge of the terminology and basic concepts of TOGAF Standard, 10th Edition and principles of Enterprise Architecture. Candidates will also be able to analyze and apply knowledge of TOGAF Standard.

TOGAF® EA Course - Foundation and Practitioner (Level 1 and 2)

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33db" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61648cd9b33dc" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33dd" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33de" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df3" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df4" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df5" fr-original-style="" style="box-sizing: border-box;"><div data-node="6164934f53df6" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff28" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff29" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support</span></h3></div><div data-node="61831e1075113" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></div></div><div data-node="61831e0f45207" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Course runs over 5 days next course commencing&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Saturday 28th September at 10.00 am</strong></p></div></div></div><div data-node="616498c0cff35" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span></div></div></div><div data-node="616498c0cff2d" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2e" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2f" fr-original-style="" style="box-sizing: border-box;"><div data-node="61831f1ad72c7" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through blended training consisting of 5 virtual classroom 6-hour sessions with assessments and examinations taking place on the 5<sup fr-original-style="" style="box-sizing: border-box;">th&nbsp;</sup> session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the Online Virtual Classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations involving trainees actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for this, we plan to have a quick informal online meeting a few days before course commencement for about an hour just to make sure that people get connected properly, let you know what the online virtual classroom will be like and go through any questions you may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc) will be sent before the Informal Induction session.</p></div></div><div data-node="616498c0cff38" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives<br fr-original-style="" style="box-sizing: border-box;">IT Customer Support</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support Technician equips participants with practical &ldquo;Hands-On&rdquo; skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to: &ndash;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Provide technical information and support in response to customer requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify potential improvements in the customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Assist in reviews to identify how automated procedures may improve customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures</li></ul></div></div><div data-node="616498c0cff36" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-node="616498c0cff3d" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Providing technical support and effectively responding to a customer&rsquo;s request</li><li fr-original-style="" style="box-sizing: border-box;">Identify advantages and disadvantages of different methods of communication with customers. Using open and closed questions, questionnaires, etc. to determine customer requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Use of Operating Procedures, guides, notes and telephone help-lines.</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures. eg. timed backups and data transfer, scheduled virus and spyware scan, scheduled maintenance (disk scanning, defragmentation, shortcuts and hyperlinks and auto-run applications)</li><li fr-original-style="" style="box-sizing: border-box;">Utilising call logging software, technical guides and logs, manufacturers&rsquo; websites, CDs, DVDs, libraries, electronic media, and bulletin boards.</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring system trends, identifying potential failures, identifying user training needs, identifying weak/unreliable areas in the system and identifying potential improvements.</li><li fr-original-style="" style="box-sizing: border-box;">Health and Safety regulations and constraints. Data Protection related issues.</li><li fr-original-style="" style="box-sizing: border-box;">Use of database customer relationship management (CRM), Voice over Internet protocol (VOIP), Remote system access and Instant messaging.</li></ul></div></div></div></div></div><div data-node="616498c0cff39" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3b" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3c" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Customer Support Provision 2 (Examination No. 7267-402). This examination consists of 1 written paper and 1 practical assignment. The qualification can be used as part of the requirement for<a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">&nbsp;City &amp; Guilds Diploma in IT Systems Support (7267-24)</a>.</li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="616498c0cff3e" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div><div data-node="625680624394c" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6256806243947" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394a" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Hi-Tech Training

The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

IT System Support Course

Deposit Only

Full Price (including Deposit)

CCTV

Hi-Tech Training Closed Circuit Television (CCTV) Installation Course is designed to give participants a practical knowledge of the operation and installation of CCTV systems at a foundation level.

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