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10 Educators providing IT Support courses in Frimley

Ptr

ptr

4.7(28)

Wokingham

Putting the success of your business at the heart of ours It’s our winning formula. For over 30 years we have been working with businesses just like yours to ensure their IT, and their knowledge to use it, are ready to deliver the success they deserve. We are proud of our heritage and the fact that so much of our business is built on repeat business from satisfied customers. info@ptr.co.uk 0118 979 4000 Here are some of the reasons why they keep coming back: Knowledge & Expertise Our team of consultants and instructors are expert in their fields. And with decades of experience they understand how your business can use their knowledge to achieve its goals. Simply put, we apply our knowledge to ensure your success. The Personal Touch PTR is a family business - and we see our customers as part of our extended family. We know every business is different. So, we won’t just tell you what to do and then leave you to it. We commit time and expertise to really understand your business and the problems that are unique to it. And then, we stick around to make sure you’re on track to reach your business goals. The Right Tools Whilst we are an enthusiastic Microsoft Gold Data Platform and Data Analytics Partner, we think it’s more important that you get the right, vendor-independent, solutions in place to meet your own, individual, needs. So, whether its consultancy or training that you need you can be sure of our balanced, impartial advice and guidance at all times. Whatever your need, we can tailor the solution for a perfect fit.

Courses matching "IT Support"

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ITIL 4 Specialist: Create, Deliver and Support: In-House Training

By IIL Europe Ltd

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL 4 Specialist: Create, Deliver and Support: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£2,295