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256 IT Support courses in Woodley delivered Online

ENTRY LEVEL-IT Helpdesk Support Course

5.0(2)

By Training Express

Stuck rebooting the Wi-Fi for everyone in the house? Maybe it's time to put those tech instincts to good use. This ENTRY LEVEL – IT Helpdesk Support Course is built for those who’ve got a natural eye for tech troubleshooting and want to learn how to do it the smart way. You don’t need to know code or fix servers in your sleep—just a solid interest in IT and a willingness to learn. This course takes you through all the basics of IT helpdesk support, giving you the tools to handle user queries, system hiccups, software snags, and everything in between. Whether you're thinking about switching into a tech role or just want to finally understand what your company’s IT team keeps banging on about, this course breaks things down into plain English. Learn how to work with operating systems, support users, manage devices remotely, and deal with common workplace tech problems. The content is structured in a way that’s straightforward and easy to follow—no jargon storms or tech snobbery here. Just the kind of foundation that gets noticed in the IT support scene. Key Features of IT Helpdesk Support Bundle CPD Accredited IT Helpdesk Support Course Instant PDF certificate Fully online, interactive IT Helpdesk Supportcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Helpdesk Support Bundle course to excel! To become successful in your profession, you must have a specific set of IT Helpdesk Support skills to succeed in today's competitive world. In this in-depth IT Helpdesk Supporttraining course, you will develop the most in-demand IT Helpdesk Support skills to kickstart your career, as well as upgrade your existing knowledge & skills. IT Helpdesk Support Curriculum Course 01: Functional Skills IT Level 2 Course 02: Service Helpdesk & Technical Support Course 03: Cyber Security Awareness Training Accreditation This IT Helpdesk Support bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Helpdesk Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about IT Helpdesk Support basics. Requirements No prior degree or experience is required to enrol in this course. Career path This IT Helpdesk Support Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

ENTRY LEVEL-IT Helpdesk Support Course
Delivered Online On Demand1 hour
£21

Symantec Ghost Solution Suite 3.0 - Administration

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for deploying new computers across their organizations, managing ongoing software and hardware configuration tasks for computers, and retiring outdated computers. Overview By the completion of this course, you will be able to: Install and configure Ghost Solution Suite 3.0. Use the Ghost Console to create and use jobs and tasks to manage computes. Configure image deployments. Manage ?unknown? and predefined computers. Perform disk wipes and create disk partitions. Create Windows scripted OS installations. Create PC transplant templates. Capture a computer personality, and deploy personality packages. Perform a computer migration from Win 7 to Win 8.1. This course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system. Overview of Endpoint Lifecycle Management Introduction to Endpoint Lifecycle Management Phases of Endpoint Lifecycle Management ELM Business Objectives and Goals ELM Solution Mapping to Business Objectives Ghost Solution Suite 3.0 Product Overview Implementation Assessment ELM Requirements Gathering Solution Analysis of ELM Requirements Implementation Design GSS 3.0 Technical Overview Installation Options and Prerequisites Defining the Solution Infrastructure Defining the ELM Solution Configuration Installation and Configuration of the ELM Solution Base Software Installation Navigating the Console Core & Solution Configuration Driver Management Pre-boot Environment Endpoint Identification & Gathering IT Requirements Overview Analyzing and Defining IT Requirements Using ELM to Forecast IT Requirements Endpoint Configuration Standards Endpoint Standards Overview Defining Endpoint Standards Implementation of Endpoint Standards Endpoint Provisioning Endpoint Provisioning Overview Standard Build and Image Methodology Software Compatibility Analysis Software Packaging requirements for use in the ELM Solution Software Quality Assurance Methodology Endpoint Deployment & Staging Endpoint Lifecycle Automation Endpoint Lifecycle Automation Scenario Exercise Backup and restore Automating the backup of a computer image Scripted OS Installation Capturing an image for deployment Automating the creation of a master image Automating the deployment of computer images Software Distribution Software Delivery Methods Software Installation Methods Understanding Software Delivery Reporting and Analysis of Software Distribution Tasks Image and Build Maintenance Image maintenance overview Restoring a computer image Capturing the updated image Updating Jobs Managing Software Upgrades Software Upgrade Process Overview Distribution of Software Updates Supporting the Business Ensuring Business Continuity in an ELM System Endpoint Restoration/Recovery Managing Service Support Activities Endpoint Monitoring & Alerting Endpoint Configuration & Maintenance Automating Problem Resolution Application Self-Healing Desired State Management Hardware Refresh & Migration Hardware Refresh & Migration Process Overview Personality Capture and Restore Gathering Current State Inventory for Requirements and Planning Activities Performing Data capture and storage activities Gathering User state or PC personality information Automating the Migration Process Endpoint Retirement/Disposal Ensuring Compliant Disposal Methods and Procedures End to End Endpoint Lifecycle Use Case Endpoint Management Lifecycle Use Case for GSS Additional course details: Nexus Humans Symantec Ghost Solution Suite 3.0 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Ghost Solution Suite 3.0 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Symantec Ghost Solution Suite 3.0 - Administration
Delivered OnlineFlexible Dates
Price on Enquiry

Network Engineer Training

By Compete High

🚀 Take your IT career to the next level with our Network Engineer Training Course! Learn essential networking concepts, security protocols, and industry best practices at your own pace. Enrol now and start building your future in Network Engineering! 🔗💻

Network Engineer Training
Delivered Online On Demand7 hours
£25

Computer Maintenance, PAT & Cyber Security

By NextGen Learning

Course Overview The Computer Maintenance, PAT & Cyber Security course offers a comprehensive introduction to the essential components of modern IT systems, combining core knowledge in hardware setup, system troubleshooting, and security protocols. Designed to build foundational understanding as well as introduce advanced cybersecurity concepts, this course equips learners with the confidence to navigate today’s digital infrastructure. From building a computer to understanding network vulnerabilities, learners will explore a variety of modules that address both traditional and emerging technologies, including IoT and encryption. By the end of the course, students will have developed the skills to identify risks, support device performance, and understand secure systems architecture—essential for any role in technology-focused sectors. Course Description This course blends key topics across computer hardware maintenance, PAT (Portable Appliance Testing), and cyber security to prepare learners for a well-rounded understanding of IT system management. The curriculum begins with assembling and configuring computers, progressing into network security and advanced Windows troubleshooting. Learners are introduced to essential software tools and coding applications like C++ with OpenCV, and gain insights into the Internet of Things and encryption principles. Additionally, the course includes training in cyber security awareness, addressing the latest threats and preventative frameworks. With clear instructional guidance and structured content delivery, the course is suitable for learners aiming to understand technical environments and the protocols behind secure computing. It is ideal for those seeking career progression or looking to explore new opportunities in IT security, maintenance, or systems analysis. Course Modules: Module 01: Building Your Own Computer Module 02: Computer Networks Security from Scratch to Advanced Module 03: Computer Vision By Using C++ and OpenCV with GPU support Module 04: Advance Windows 10 Troubleshooting for IT HelpDesk Module 05: Portable Appliance Testing (PAT) Module 06: Internet of Things Module 07: Cyber Security Awareness Training Module 08: Encryption (See full curriculum) Who is this course for? Individuals seeking to understand IT maintenance and cybersecurity principles. Professionals aiming to broaden their knowledge of system configuration and data protection. Beginners with an interest in computer technology and digital safety. Employers looking to upskill their IT or facilities staff in security and device compliance. Career Path IT Support Specialist Systems Administrator Network Security Analyst Cyber Security Consultant Electrical Safety Compliance Officer Technical Services Coordinator

Computer Maintenance, PAT & Cyber Security
Delivered OnlineFlexible Dates
£9.99

Cyber Security Awareness Training

By NextGen Learning

Course Overview Cyber Security Awareness Training is designed to equip learners with the essential knowledge to identify, manage, and reduce cyber risks in both personal and professional environments. This course provides a comprehensive understanding of the ever-evolving landscape of cyber threats and the proactive steps necessary to mitigate them. Through clear, accessible content, learners will explore key areas such as cyber attacks, password management, data breaches, and safe internet practices. By the end of the programme, participants will be able to recognise potential cyber threats, protect sensitive information, and contribute to creating a more secure digital environment. Whether for personal confidence or professional enhancement, this course offers crucial insights to stay safe in today’s technology-driven world. It is suitable for individuals at all levels, ensuring a solid foundation for developing cyber security awareness and resilience against emerging digital risks. Course Description This Cyber Security Awareness Training course delves deeper into the principles of protecting information and systems from cyber threats. Learners will explore common cyber attacks, cybercrimes, and the consequences of data breaches, alongside strategies for strengthening password security and practising safe internet browsing. The training also covers essential topics such as securing remote work environments, managing devices securely, and applying preventative measures to mitigate risks. Throughout the course, participants will engage with structured, easy-to-understand materials designed to build their confidence and competence in cyber security awareness. Learners will gain the ability to assess potential vulnerabilities, adopt safer digital habits, and contribute to wider organisational security initiatives. Delivered in a flexible, accessible format, the course is structured to support learners in developing critical thinking around cyber security issues while enhancing their ability to respond effectively to real-world digital threats. Course Modules Module 01: Introduction to Cyber Security Module 02: Cyber Attacks Module 03: Cybercrimes Module 04: Cyber Security and Data Breaches Module 05: Password Management Module 06: Internet Browsing Module 07: Office and Remote Work Security Module 08: Device Management Module 09: Preventative Measures (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of cyber threats and secure their digital presence. Professionals aiming to strengthen workplace cyber security practices. Beginners with an interest in cyber security, information security, or technology sectors. Employees required to complete cyber security awareness as part of corporate compliance programmes. Small business owners wishing to protect their business operations and client data. Career Path Cyber Security Assistant IT Support Analyst Security Awareness Coordinator Risk and Compliance Assistant Data Protection Officer Network Security Administrator Information Security Officer Technical Support Specialist Digital Operations Executive

Cyber Security Awareness Training
Delivered OnlineFlexible Dates
£9.99

Microsoft Teams Masterclass

By IOMH - Institute of Mental Health

Overview of Microsoft Teams Masterclass In today’s fast-changing digital world, Microsoft Teams is now one of the main tools used by over 4.8 million businesses in the UK. It helps teams work together, whether they are in the office, working from home, or using a mix of both. This Microsoft Teams Online Masterclass is designed to help you learn the platform from start to finish, whether you are just starting or want to improve your current skills. The need for people who can manage Teams and support communication in the workplace is growing quickly. The Microsoft Teams Online Masterclass covers all the key parts of using the platform. You will learn how to create and manage teams, handle channels, schedule meetings, make video calls, and use apps and connectors to make work easier. Whether you’re using the free or paid version, this course gives you simple, clear lessons that show how to use Teams in real work settings. You’ll also get helpful tips on using advanced tools to support smooth teamwork. As companies spend more money on digital tools, there is a high demand for people who understand Microsoft Teams well. This Microsoft Teams Online Masterclass helps you build real skills that employers are looking for. By taking this Microsoft Teams Online Masterclass, you can prepare for better job opportunities and be ready for the future of work. Learning Outcomes By the end of this Microsoft Teams Online Masterclass, you will be able to: Use the Microsoft Teams dashboard and set it up on your device Organise teams, add or remove members, manage channels, and use chat easily Work better with others by using Word, Excel, and PowerPoint inside Teams Run smooth voice calls, video meetings, and presentations Set up advanced tools, apps, and connect with other organisations Use helpful tips, shortcuts, and personal settings to save time and work smarter Who is this course for? This Microsoft Teams Online Masterclass is ideal for: Office workers and team members who want to improve their online communication and teamwork, especially in remote or hybrid jobs Admin staff and office managers who manage team messages, set up meetings, and need to know how to use all features of Teams Small business owners and startups looking for low-cost ways to connect with their teams and choose the best Teams version for their needs IT support staff and tech admins who handle Teams setup, user accounts, and need to solve technical issues in the workplace Career changers and new job seekers who want strong Microsoft Teams skills to help them find work and succeed in modern office roles Process of Evaluation After studying the Microsoft Teams Masterclass Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Microsoft Teams Masterclass Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Microsoft Teams Masterclass course. Career Path Completing the Microsoft Teams Online Masterclass can lead to roles such as: Teams Administrator – £22,000 to £35,000 per year Digital Communications Specialist – £25,000 to £42,000 per year Collaboration Systems Analyst – £28,000 to £45,000 per year Business Communications Coordinator – £20,000 to £32,000 per year IT Support Technician – £18,000 to £30,000 per year Course Curriculum Microsoft Teams - Introduction PROMO Video 00:01:00 Introduction on Microsoft Teams 00:02:00 Free and Paid versions 00:02:00 Accessing Teams - Web or Desktop 00:02:00 Installing Desktop 00:02:00 Mastering Microsoft Teams Managing Teams and Members 00:05:00 Inviting Members 00:05:00 Managing Channels 00:07:00 Chat 00:04:00 Collaboration with Word, Excel, PowerPoint 00:10:00 Voice & Video Calls 00:05:00 Meetings - Available on the Paid version of Microsoft Teams 00:03:00 Adding More Apps 00:08:00 Activity 00:02:00 Search Bar 00:03:00 Settings 00:05:00 Multiple Organizations 00:02:00 Microsoft Teams Mobile 00:05:00 Top Microsoft Teams Tips TIP#1 - Forwarding Email 00:03:00 TIP#2 - Saving Items 00:01:00 TIP #3 - Naming Group Chats 00:01:00 TIP #4 - Connectors 00:03:00 TIP #5 - Live Captions in Meetings 00:02:00 TIP #6 - Top Shortcuts@@ 00:03:00 TIP #7 - Customize the Environment 00:02:00 TIP #8 - Channel Notifications 00:02:00 TIP #9 - Private Channels 00:02:00 TIP #10 - Pin Channels 00:01:00 TIP #11 - Post Announcements 00:02:00

Microsoft Teams Masterclass
Delivered Online On Demand1 hour 35 minutes
£11.99

Build Your Own PC: A Beginner's Guide

By NextGen Learning

Build Your Own PC: A Beginner's Guide Course Overview "Build Your Own PC: A Beginner's Guide" is designed for individuals looking to gain an understanding of computer hardware and the process of assembling a fully functional PC. The course covers the essential components involved in building a computer, from selecting the right hardware to installing software and ensuring network connectivity. Learners will also be introduced to building gaming PCs and maintaining their machines for optimal performance. Upon completion, learners will have the skills to confidently build, troubleshoot, and maintain their own PC, opening up opportunities for personal and professional growth in the IT sector. Course Description This course provides an in-depth look into the world of computer building, starting with the basics of understanding computer components and their roles in a functional system. Learners will explore key hardware, including processors, motherboards, RAM, and storage devices, while also learning the significance of peripheral devices. The course includes modules on software installation, networking, and even building a gaming PC. With a focus on providing clear, structured guidance, learners will gain a strong foundation in assembling and maintaining PCs, preparing them for various roles in the technology sector. The course is ideal for beginners and those looking to improve their technical expertise. Build Your Own PC: A Beginner's Guide Curriculum Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers (See full curriculum) Who is this course for? Individuals seeking to understand how computers work and how to build one. Professionals aiming to enhance their IT skills for career development. Beginners with an interest in technology and computer systems. Hobbyists interested in assembling their own custom-built PCs. Career Path IT Support Technician Systems Administrator PC Hardware Specialist Network Technician Gaming PC Builder and Technician

Build Your Own PC: A Beginner's Guide
Delivered OnlineFlexible Dates
£7.99

Functional Skills - IT

By NextGen Learning

Functional Skills - IT Course Overview: The "Functional Skills - IT" course is designed to provide learners with a comprehensive understanding of essential IT concepts and skills. It covers a wide range of topics, from the basic components of information technology to more advanced areas such as networking, security, and cloud computing. This course is ideal for individuals seeking to enhance their IT skills for personal or professional development. Learners will gain a strong foundation in IT principles, which will support them in various workplace environments and allow them to apply their knowledge to real-world scenarios. Course Description: This course covers fundamental IT concepts, including the core components of information technology, hardware, software applications, and operating systems. Learners will explore topics such as networking, security, database management, and virtualisation. The course also includes an in-depth look at enterprise-level IT systems, traffic flow, and storage solutions. By the end of the course, learners will have a solid understanding of how IT systems are designed, implemented, and managed. They will gain the skills necessary to work effectively in diverse IT roles, enabling them to confidently support organisational IT needs. Functional Skills - IT Curriculum: Module 01: Introduction Module 02: Information Technology Module 03: Components of IT Module 04: Hardware Module 05: Operating System Module 06: Application/Software Module 07: Networking Module 08: Security Module 09: Traffic Flow & Enterprise Level IT Components Module 10: Storage Module 11: Database Module 12: Virtualisation & Cloud Module 13: Management & Other IT Jobs (See full curriculum) Who is this course for? Individuals seeking to develop a strong understanding of IT principles. Professionals aiming to enhance their technical skills for career progression. Beginners with an interest in information technology and related fields. Those looking to pursue a career in IT management, networking, or support roles. Career Path IT Support Technician Network Administrator Systems Analyst IT Manager Cloud Solutions Specialist Database Administrator IT Consultant Cybersecurity Specialist

Functional Skills - IT
Delivered OnlineFlexible Dates
£7.99

Pet CPR (Advanced)

By iStudy UK

Get advanced level training from istudy through the Pet CPR (Advanced) online course. Learn to recognize the animal behavior and reaction during an emergency. Rescue the pets from any further accidental consequence by administering CPR to them accurately. Whether you are a veterinary professional or a pet owner, having advanced knowledge and extensive training on pet CPR can get you through those helpless moments with your pets. The program allows you to recognize animal shock, unconsciousness, trauma, and breathing difficulty. It supports you by teaching practical CPR techniques and how to perform them like an expert and enables you to play the role of an ICU team member during an emergency. What you'll learn Knowing how to confidently and effectively administer CPR to an animal is essential. Pets suffer from accidents, traumas and clinical emergencies just like humans do, so having the knowledge and confidence to 'step in' and deal with an emergency is really important. Requirements No previous knowledge required Who this course is for: This course is perfect for pet owners and pet professionals that wish to learn how to administer CPR (Cardio Pulmonary Resuscitation) on a pet animal Pet CPR Collapse and Unconsciousness 00:12:00 Pet CPR 00:12:00 Shock 00:11:00 Managing a First Aid Scenario 00:05:00 Pet First Aid Kit 00:10:00

Pet CPR (Advanced)
Delivered Online On Demand50 minutes
£25

Learn English Language: English Pronunciation Masterclass

By iStudy UK

Strong language skills are considered an asset that will promote a lifetime of effective communication. It is essential to learn other languages besides own since it supports to learn about other peoples and their cultures. Whether you are interested in climbing the career ladder with an efficiency in the English language, or only want to learn the practical methods of English pronunciation, then this Learn English Language: English Pronunciation Masterclass course can make all the difference. The comprehensive course includes all the essential topics that assist you to learn correct English utterance, understand grammatical structures, and complicated patterns of the English language. It also benefits in improving your speaking skills and teaches you the formation of words, and tense. Improve your fluency and communication skills with one single course. So, without any further ado, enrol now. What Will I Learn? At the end of this course you will have a deep knowledge of English Pronunciation. At the end of this course you will sound more like a native speaker. At the end of this course you will have more confidence regarding your English speaking skills. Requirements You should be able to use a PC at a beginner level. Beginner Level of English is required. Videos are in English. Native Teacher Free Demo Lessons Who is the target audience? Anyone who wants to learn English fast and easy. Anyone willing to learn and improve their English pronunciation. This course is designed for students with Beginner Level of English. We strongly recommend taking our 'Complete English Course - English Speaking - English Grammar' before taking this course. Introduction Find out all about this course in less than five minutes FREE 00:00:00 Learn English- Introduction FREE 00:05:00 Learn English- Idioms 00:10:00 Learn English- Phrasal Verbs 00:15:00 Learn English- Collocation 00:11:00 Learn English- Vocabulary 00:06:00 Learn English- Pronunciation, Phonetics and Sounds 00:12:00 Verb Stem Forms in German Language Learned in Foreign Training 00:30:00 Learn English- Pronunciation - Your mouth 00:06:00 Learn English- Pronunciation - Your tongue 00:06:00 Learn English- Pronunciation - Stress and Sounds 00:08:00 Learn English- Practice 00:13:00 Course Certification

Learn English Language: English Pronunciation Masterclass
Delivered Online On Demand2 hours 2 minutes
£25